BigContacts Reviews & Product Details

BigContacts seems to be the best way to extract data, contact information has all the addresses, tasks and notes in one place, making it easier for everyone to keep track of what is going on with each company . I really like it since I can add custom fields to contacts as a favorite product and even run a search for that field, alerts are very helpful since I don't always go to the website every day so I will know if I have a task if I get a email. I could go for marketing but I'm small enough to do personal emails. Review collected by and hosted on G2.com.

When I sign up I can send thank you cards and follow-up emails, but I had to sign up for a vertical response so I have to enter contact information twice to do all of that, I have asked for technical assistance on integration but after several emails, I have never received a direct response just that they are working with a provider. Review collected by and hosted on G2.com.

Offers so many features for a small cost Review collected by and hosted on G2.com.

It would be nice to scroll through contacts with an arrow while making phone calls, similar to ACT Review collected by and hosted on G2.com.

Web based means my data is available from any internet connected device. Great help and technical support when required. Review collected by and hosted on G2.com.

There is a limit to how much the appearance can be customised but that's not a deal breaker for me. Review collected by and hosted on G2.com.

Being able to keep a history of notes from previous conversations and link your outlook so that you can find emails to reference easily. Review collected by and hosted on G2.com.

Running some reports and wanting to modify reports can be a little difficult. Review collected by and hosted on G2.com.

It is simple and quick to use and maintain. Any time I have had a question, support is right there for you with quick responses. Review collected by and hosted on G2.com.

I would like to see the capability of once a file is attached to an email and it is the wrong file, to be able to delete it. I do not like that when an email window is open you can not move it around. Review collected by and hosted on G2.com.

Their strive to continually makes Big Contacts better is currently what I enjoy the most! Review collected by and hosted on G2.com.

The legacy look to the overall experience - however they are working hard at changing it and I look forward to the updates. Review collected by and hosted on G2.com.

I am a Virtual Assistant currently for three Directors with a home party sales company. I love the task and to do lists the most. They really keep me on task and help me prioritize my work load. I love how easy it is to import my client's contacts each month. I use the auto pilot emails to get new contacts connected right away. Review collected by and hosted on G2.com.

My clients contacts seem to change email address frequently which creates duplicate contacts. I would like to have an easier way to isolate those when they occur so that they can be corrected. A merge of some sort woulc be great so that none of the contact history gets lost. Review collected by and hosted on G2.com.

The Big Contacts CRM is ready to install with very little training required. If you want to change the details of the data base or report forms, it is a snap! I sincerely believe the setting up should be one of the first things that a business should focus on. Review collected by and hosted on G2.com.

I dislike the fact that it took me too long to make my final decision. I put myself through a very painful process of investigating many systems on the market. Finding the ideal CRM and marketing system is a very important

decision. What you decide is what you are going to live with for a long time. Consequently, the system should be friendly and supported by professionals who truly care about my success. A new shopper could spend an eternity looking at all of the products on the market. Review collected by and hosted on G2.com.

I like the marketing function best as well as the many of the little features in the software that makes it easy for reporting tools. Review collected by and hosted on G2.com.

I dislike the ability to mass delete contacts (may have ability but I am currently unaware) and the ability to check contacts to database when importing and update any pertinent information if contact is already in the system. Review collected by and hosted on G2.com.

I like that it is a central location for all of our clients information. Review collected by and hosted on G2.com.

I haven't figured out a way to email and entire group of our clients for mass mailing. Sometimes the program can be too dynamic and won't let you grab your clients vs prospects. Review collected by and hosted on G2.com.

The cost/benefit. Easy to set up & enhance. Highly customizable. I like that files can be stored in each client record. I also like the virtually infinite search capabilities. Review collected by and hosted on G2.com.

Continuing difficulty with Google calendar syncing. May be a function of the Disconnect and Ghostery apps. Review collected by and hosted on G2.com.

Very easy and simple program with nice main features. Customer service is very quick to respond and is very helpful. Customer service is very willing to assist and answer questions in a timely manner. Review collected by and hosted on G2.com.

Could have more features and capabilities. More in depth capabilities and better features for reporting. A better mobile version or an app would also be useful. Review collected by and hosted on G2.com.

It is simple to use and has all the important functionality we need without a lot of unnecessary functions that make other applications more complicated and expensive. Review collected by and hosted on G2.com.

Our learning curve for the ActiveCampaign integration is taking a while, and I've not taken time to learn the sales pipeline/sales stages. Review collected by and hosted on G2.com.

powerful contact management page to see contact history and info on one page.

Intuitive and easy to use.

very inexpensive, blows away the competition price-wise for the features you get. This is great for us just starting out.

good support responsiveness. Review collected by and hosted on G2.com.

reporting is a bit hard to use.

the main dash board charts view we don't use. just doesn't show data that is that useful.

add on features seem like some should be included with base cost. Review collected by and hosted on G2.com.

The best solution for organizing I've found. Ability to simply have information readily available and entered. Enter fields and customize data in a framework that makes sense. Review collected by and hosted on G2.com.

While there does not seem to be such a big learning curve, everything does still take some time, there's no magic wand included. Review collected by and hosted on G2.com.

Very simple and easy to use. The best aspect of how easy it is to organize this product. I can see who I need to talk to, and who are potential follow ups. Review collected by and hosted on G2.com.

The only thing to dislike is how I have to open a new window whenever I click on something. If that was solved, I would give this product a 10/10 Review collected by and hosted on G2.com.

I am amazed at how easy this program is to use Review collected by and hosted on G2.com.

I find the mail merge and campaign marketing difficult to navigate and use. When it comes to seperating lists and creating new one I find Big Contacts confusing and at times frustrating. This is true when I try to send out an email blast Review collected by and hosted on G2.com.

user friendly. easy to search contacts. Like the dashboard feature. Review collected by and hosted on G2.com.

I don't always get a email notification when a task is assigned to me.

Everyday I have a bunch of Daily Activity summaries...but they are all blank. I'm assuming it is for contacts that I'm "following"...but not sure. Review collected by and hosted on G2.com.

What I like the best is the fact I can view all of my customers on the Want to Buy category all at once and easy send out requests Review collected by and hosted on G2.com.

What I dislike is the fact you have to have the same exact spelling as entered. If someone else enters a contact in a different form it won't come up in the drop down. Example: T & L construction, T an L construction,

T and L construction. Review collected by and hosted on G2.com.

What I really like the most about Big Contacts can be summed up in the ease of operation and very short learning curve. It handles all of my needs for my business and then some. I really could say in addition to that is that they are always making positive upgrades and adding useful features. Makes running my business a lot more efficient. Review collected by and hosted on G2.com.

I really don't have a dislike. The system performs as advertised. Review collected by and hosted on G2.com.

I like the ability to customize the layout. The chassis is there and it lets your build you CRM from there. Review collected by and hosted on G2.com.

I wish the help function was easier to use. Review collected by and hosted on G2.com.

We implemented Big Contacts over five years ago. We have had great success with territory transitions and realignment of territories very easy. All information was available to incoming representative. Review collected by and hosted on G2.com.

Have not found anything that we have disliked. Reporting is good and they continue to improve the system. We have 16 users and rarely have any issues with users in the field. Review collected by and hosted on G2.com.

I've been using this for a long time. I like the email drop-boxes. I like that I can access my contacts from anywhere. The customer support is pretty responsive. Review collected by and hosted on G2.com.

The usability of information displays could be better. Review collected by and hosted on G2.com.

I like that everyone has access to all of the same information. We can see everyone's schedules if it is updated. I also like the reminders I get daily about my calendar. I like to keep informed and this helps me do that. Review collected by and hosted on G2.com.

Sometimes it is slow while I am trying to pull something up. I haven't figured out how to run the report section yet but I will continue to work with that. Review collected by and hosted on G2.com.

The contact management platform is easy to operate and displays a large multitude of information in a consolidated view. More so, each section of the consolidated view expands to reveal the in-depth information a sales team needs to survive. Review collected by and hosted on G2.com.

So far I have experienced some technical issues, but the support team is attentive and works to resolve them as quickly as they can. Review collected by and hosted on G2.com.