--- title: BIGContacts Reviews meta\_title: 'BIGContacts Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 77 reviews by the users' company size, role or industry to find out how BIGContacts works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 77 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# BIGContacts Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by BIGContacts but has limited features.  
  
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BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

* * *

Seller
[BigContacts](https://www.g2.com/sellers/bigcontacts)
Discussions
[BIGContacts Community](https://www.g2.com/products/bigcontacts/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Daniel McArdle (--)

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## Pricing

Pricing provided by BIGContacts.

### Free Plan

Free

1 BIGContacts Free Plan

### Business Plan

$9.99

1 BIGContacts Business Plan

[
View More Pricing Information
](https://www.g2.com/products/bigcontacts/pricing)

## Top-Rated Alternatives

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Nimble CRM

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## User Insights

Average based on 77 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/25/2023

"CRM with great automation capabilities"

5/5

What do you like best about BIGContacts?

Automated workflows with recurring task with highly beneficial. We can define triggers for automated actions. It is also possible to set reminders for specific task and deliver them to the people involved. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

We can not perform a search for stored templates to locate the right template and have to scroll through the list. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

A lot of time for our team has been freed up since we switched to BIGContacts. Instead of performing repetitive admin tasks manually, we let the system take care of them for us. All the contact records are automatically updated, and changes are logged instantly. This not only saves time for us but also enhances business efficiency. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Prem P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prem P.")
PP

Prem P.

Freelance Web Developer

Mid-Market (51-1000 emp.)

9/15/2022

"BIGContacts offers the best pipeline management functionality"

5/5

What do you like best about BIGContacts?

BIGContacts helps us manage our sales opportunities using a visual pipeline. We can add custom stages to this pipeline and move the opportunities with a simple drag-and-drop interface. Sales reps can use this tool to set up alerts to engage with prospects and customers at the most appropriate time. The CRM application also helps us track sales performance with insightful reporting and analytics. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

While it is possible to score and segment leads manually, there is no in-built feature for doing the same. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BIGContacts has helped our sales representatives be more efficient by providing them with a consolidated view of all customer data in one place. They can access this information remotely on any mobile device. This makes it easier to log sales activities directly from the field and keep contact records well-updated. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Sara A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara A.")
SA

Sara A.

Outreach Analyst

Mid-Market (51-1000 emp.)

5/6/2022

"Sales pipeline management is a breeze"

5/5

What do you like best about BIGContacts?

BigContacts offers a visual sales pipeline that gives a quick peek into all contacts and their respective stages in the sales cycle, along with other important information. The best part is we can also drag and drop deals to build a custom pipeline that is in sync with the sales cycle. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

The tool can have more direct integrations with email marketing and social media platforms. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BigContacts has been instrumental in bringing our sales process on track. Unlike before when agents worked in their separate space and no one had the tiniest idea on the overall progress, things have now changed for the better. With the tool’s centralized pipeline, it’s easy to keep a close watch on deals and their progress, as well as the team’s performance. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Ritik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ritik P.")
RP

Ritik P.

Digital Marketing Executive

Small-Business (50 or fewer emp.)

5/5/2022

"The sales figure is growing beyond our expectations"

4.5/5

What do you like best about BIGContacts?

BigContacts is one of the best tools we have used that has helped us grow our sales figure to a great extent. We particularly loved the centralized system of managing opportunities, tracking pipeline, and all customer communications. In addition to this, the tool’s automation are a huge help in ensuring timely follow-ups. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

It would be great if BigContacts comes up with a system to deduplicate records. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BigContacts is helping us grow our sales. Being a startup, improving sales is a constant concern. We started with nothing and today we can proudly say that our sales figure is on a rising spree, and a major part of the credit goes to BigContacts, for helping our sales staff close high-value deals faster. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![kanhaiya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kanhaiya k.")
KK

kanhaiya k.

Search Engine Optimization Executive at SEO India Experts

Small-Business (50 or fewer emp.)

6/16/2022

"It's the most customizable CRM I've seen"

5/5

What do you like best about BIGContacts?

It is easy to customize the data fields, making contact management more efficient. Additionally, you can customize the sales pipeline by adding or removing stages. One of the best features of BIGContacts is remote access to data. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

It would help if the custom fields feature is added to the Webforms as well. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

We have transformed the way we track leads with BIGContacts. Since we have the necessary information at our disposal, our customer interactions have become much more personalized. Also, we use BIGContacts to schedule calls or appointments, saving time for our sales representatives. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Dwayne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dwayne C.")
DC

Dwayne C.

Technical Writer

Small-Business (50 or fewer emp.)

2/25/2022

"Great for task management"

4.5/5

What do you like best about BIGContacts?

Bulk actions for tasks on the calendar and list view is one of the best features of this CRM. We don’t have to make changes to every task manually, which saves a lot of time. Additionally, custom reminders help us connect with our clients at the right time. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Some speed lag issues occur at times, but there have been significant improvements recently. Review collected by and hosted on G2.com.

Recommendations to others considering BIGContacts:

bigcontact is very amazing software their customer support are very impressive Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

Our team has been able to stay on top of all tasks and client communications with BIGContacts. It is easy to schedule and log meetings with this CRM. The team and individual calendar views make task tracking easier. Furthermore, BIGContacts has an excellent reporting module, which provides better visibility into our business processes and team performance. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/6/2022

"Contact management is a breeze"

5/5

What do you like best about BIGContacts?

BigContacts is a simple tool that has streamlined contact management for our sales team. For a long time, our sales staff have been struggling with managing data in spreadsheets, Google Drive, and emails. With this tool, we have been able to steer our way out of the chaos and bring more clarity to our sales process. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

We have just started using the tool, so it’s too early to identify the negatives. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

With BigContacts, we are trying to give our sales process a makeover. Our sales team is now able to manage opportunities and keep a firm track of how fast they are going down the sales funnel. This has been a great help for our sales staff in closing high-value deals and contributing to our company’s revenue. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Neha B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha B.")
NB

Neha B.

Digital marketing - SEO Executive 

Mid-Market (51-1000 emp.)

5/9/2022

"Simple & Affordable"

5/5

What do you like best about BIGContacts?

BIGContacts is one of the simplest tools we have used so far. No prior coding experience or technical skills required. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

If I be honest, there is nothing that the software lacks in, except some features like lead scoring that can be added for a better user experience. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

We are happy to have deployed this tool for our sales and marketing teams. Since its implementation, we have witnessed a significant improvement in our sales process and outreach efforts. Conversions have increased and customer relationships are getting stronger. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Sugandh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sugandh S.")
SS

Sugandh S.

Marketing Team Lead

Mid-Market (51-1000 emp.)

3/11/2022

"Easy to implement & maintain"

5/5

What do you like best about BIGContacts?

BIGContacts was easy to set up. The onboarding assistance offered by the support team helped us significantly. Maintenance of the CRM tool is uncomplicated and quick as well. We can easily pull the necessary information from the CRM system using the reporting module, which helps us make better business decisions. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Searching for specific contact records can be made more intuitive and easier. Currently, you must enter the exact search query to get the results. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

Unlike other CRM tools we have previously used, BIGContacts is pretty straightforward and intuitive. The pricing is quite affordable too. Integrations such as Mailchimp and Quickbooks work quite well. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

5/9/2022

"Great for internal team collaboration"

5/5

What do you like best about BIGContacts?

BIGContacts’ internal collaboration features are amazing. Teams from different departments can access contact records, previous communication, and the smallest of details about leads on a single platform. They can also share files with each other and stay on the same page with instant alerts and notifications. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

We would love to see an improved version of the tool’s mobile app. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BIGContacts has significantly streamlined the sales process. Our teams do not have to switch screens or contexts while dealing with prospects. They can collaborate with each other and deliver consistent experiences to prospects at all levels of the sales cycle. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Questions about BIGContacts? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about BIGContacts
](https://www.g2.com/products/bigcontacts/discussions/new)

GU

Guest User
•
Last activity about 2 years ago

What is BigContacts used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-bigcontacts-used-for)

[
View all Discussions
](https://www.g2.com/products/bigcontacts/discuss)

## Pricing Options

Pricing provided by BIGContacts.

### Free Plan

Free

1 BIGContacts Free Plan

### Business Plan

$9.99

1 BIGContacts Business Plan

[
View More Pricing Information
](https://www.g2.com/products/bigcontacts/pricing)

BIGContacts Comparisons

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##### 
##### BIGContacts Features

Platform

Performance and Reliability

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Marketing Automation

Email Marketing

Campaign Management

Lead Management

Mobile & Social

Social Collaboration Features

Social Network Integration

Mobile User Support

[
View More Features
](https://www.g2.com/products/bigcontacts/features)

##### Categories on G2

[CRM](https://www.g2.com/categories/crm)

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