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BIGContacts Reviews & Product Details

BIGContacts Overview

What is BIGContacts?

BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

BIGContacts Details
Languages Supported
English
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Product Description

BIGContacts is a web based CRM software designed for small businesses that want a full-featured CRM system - without the cost or complexity that you find with most CRM solutions.

How do you position yourself against your competitors?

BigContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

With BigContacts you can start as simple as importing a spreadsheet of your contact list and can grow into a full-featured CRM with all the sales and marketing automation tools you need to help you manage the entire Customer Lifecycle. Our platform can grow with you - all while maintaining a low cost and the same intuitive interface.


Seller Details
Year Founded
2007
HQ Location
Victoria, BC
Twitter
@Bigcontacts
2 Twitter followers
LinkedIn® Page
www.linkedin.com

Daniel M.
DM
Overview Provided by:
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Recent BIGContacts Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"CRM with great automation capabilities"
Automated workflows with recurring task with highly beneficial. We can define triggers for automated actions. It is also possible to set reminders ...
Prem P.
PP
Prem P.Mid-Market (51-1000 emp.)
5.0 out of 5
"BIGContacts offers the best pipeline management functionality"
BIGContacts helps us manage our sales opportunities using a visual pipeline. We can add custom stages to this pipeline and move the opportunities w...
kanhaiya k.
KK
kanhaiya k.Small-Business (50 or fewer emp.)
5.0 out of 5
"It's the most customizable CRM I've seen"
It is easy to customize the data fields, making contact management more efficient. Additionally, you can customize the sales pipeline by adding or ...
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BIGContacts Media

BIGContacts Demo - Activity Dashboard
The Activity Dashboard delivers great insights into the overall “pulse” of your business.
BIGContacts Demo - Task Tracking
Manage Tasks from the Task List or Any View on Your Calendar
BIGContacts Demo - Team Calendar
BIGContacts includes a full featured Team Calendar that makes it easy to track your meetings as well as the events for everyone on your team.
BIGContacts Demo - Contact Record Organization
BIGContacts you can divide your contact records into four main sections: Personal, Business, Spouse and Family.
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Video Reviews

77 BIGContacts Reviews

4.5 out of 5
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77 BIGContacts Reviews
4.5 out of 5
77 BIGContacts Reviews
4.5 out of 5

Overall Review Sentiment for BIGContactsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

Automated workflows with recurring task with highly beneficial. We can define triggers for automated actions. It is also possible to set reminders for specific task and deliver them to the people involved. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

We can not perform a search for stored templates to locate the right template and have to scroll through the list. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

A lot of time for our team has been freed up since we switched to BIGContacts. Instead of performing repetitive admin tasks manually, we let the system take care of them for us. All the contact records are automatically updated, and changes are logged instantly. This not only saves time for us but also enhances business efficiency. Review collected by and hosted on G2.com.

Prem P.
PP
Freelance Web Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

BIGContacts helps us manage our sales opportunities using a visual pipeline. We can add custom stages to this pipeline and move the opportunities with a simple drag-and-drop interface. Sales reps can use this tool to set up alerts to engage with prospects and customers at the most appropriate time. The CRM application also helps us track sales performance with insightful reporting and analytics. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

While it is possible to score and segment leads manually, there is no in-built feature for doing the same. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BIGContacts has helped our sales representatives be more efficient by providing them with a consolidated view of all customer data in one place. They can access this information remotely on any mobile device. This makes it easier to log sales activities directly from the field and keep contact records well-updated. Review collected by and hosted on G2.com.

Sara A.
SA
Outreach Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

BigContacts offers a visual sales pipeline that gives a quick peek into all contacts and their respective stages in the sales cycle, along with other important information. The best part is we can also drag and drop deals to build a custom pipeline that is in sync with the sales cycle. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

The tool can have more direct integrations with email marketing and social media platforms. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BigContacts has been instrumental in bringing our sales process on track. Unlike before when agents worked in their separate space and no one had the tiniest idea on the overall progress, things have now changed for the better. With the tool’s centralized pipeline, it’s easy to keep a close watch on deals and their progress, as well as the team’s performance. Review collected by and hosted on G2.com.

Ritik P.
RP
Digital Marketing Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

BigContacts is one of the best tools we have used that has helped us grow our sales figure to a great extent. We particularly loved the centralized system of managing opportunities, tracking pipeline, and all customer communications. In addition to this, the tool’s automation are a huge help in ensuring timely follow-ups. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

It would be great if BigContacts comes up with a system to deduplicate records. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BigContacts is helping us grow our sales. Being a startup, improving sales is a constant concern. We started with nothing and today we can proudly say that our sales figure is on a rising spree, and a major part of the credit goes to BigContacts, for helping our sales staff close high-value deals faster. Review collected by and hosted on G2.com.

kanhaiya k.
KK
Search Engine Optimization Executive at SEO India Experts
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

It is easy to customize the data fields, making contact management more efficient. Additionally, you can customize the sales pipeline by adding or removing stages. One of the best features of BIGContacts is remote access to data. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

It would help if the custom fields feature is added to the Webforms as well. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

We have transformed the way we track leads with BIGContacts. Since we have the necessary information at our disposal, our customer interactions have become much more personalized. Also, we use BIGContacts to schedule calls or appointments, saving time for our sales representatives. Review collected by and hosted on G2.com.

Dwayne C.
DC
Technical Writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

Bulk actions for tasks on the calendar and list view is one of the best features of this CRM. We don’t have to make changes to every task manually, which saves a lot of time. Additionally, custom reminders help us connect with our clients at the right time. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Some speed lag issues occur at times, but there have been significant improvements recently. Review collected by and hosted on G2.com.

Recommendations to others considering BIGContacts:

bigcontact is very amazing software their customer support are very impressive Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

Our team has been able to stay on top of all tasks and client communications with BIGContacts. It is easy to schedule and log meetings with this CRM. The team and individual calendar views make task tracking easier. Furthermore, BIGContacts has an excellent reporting module, which provides better visibility into our business processes and team performance. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

BigContacts is a simple tool that has streamlined contact management for our sales team. For a long time, our sales staff have been struggling with managing data in spreadsheets, Google Drive, and emails. With this tool, we have been able to steer our way out of the chaos and bring more clarity to our sales process. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

We have just started using the tool, so it’s too early to identify the negatives. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

With BigContacts, we are trying to give our sales process a makeover. Our sales team is now able to manage opportunities and keep a firm track of how fast they are going down the sales funnel. This has been a great help for our sales staff in closing high-value deals and contributing to our company’s revenue. Review collected by and hosted on G2.com.

Neha B.
NB
Digital marketing - SEO Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

BIGContacts is one of the simplest tools we have used so far. No prior coding experience or technical skills required. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

If I be honest, there is nothing that the software lacks in, except some features like lead scoring that can be added for a better user experience. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

We are happy to have deployed this tool for our sales and marketing teams. Since its implementation, we have witnessed a significant improvement in our sales process and outreach efforts. Conversions have increased and customer relationships are getting stronger. Review collected by and hosted on G2.com.

Sugandh S.
SS
Marketing Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

BIGContacts was easy to set up. The onboarding assistance offered by the support team helped us significantly. Maintenance of the CRM tool is uncomplicated and quick as well. We can easily pull the necessary information from the CRM system using the reporting module, which helps us make better business decisions. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Searching for specific contact records can be made more intuitive and easier. Currently, you must enter the exact search query to get the results. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

Unlike other CRM tools we have previously used, BIGContacts is pretty straightforward and intuitive. The pricing is quite affordable too. Integrations such as Mailchimp and Quickbooks work quite well. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BIGContacts?

BIGContacts’ internal collaboration features are amazing. Teams from different departments can access contact records, previous communication, and the smallest of details about leads on a single platform. They can also share files with each other and stay on the same page with instant alerts and notifications. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

We would love to see an improved version of the tool’s mobile app. Review collected by and hosted on G2.com.

What problems is BIGContacts solving and how is that benefiting you?

BIGContacts has significantly streamlined the sales process. Our teams do not have to switch screens or contexts while dealing with prospects. They can collaborate with each other and deliver consistent experiences to prospects at all levels of the sales cycle. Review collected by and hosted on G2.com.