Compare SurveyMonkey and Typeform
Featured Products
At a Glance
Market Segments
Small-Business (36.5% of reviews)
Small-Business (64.8% of reviews)
Entry-Level Pricing
Contact Us
Free Per Month
SurveyMonkey
Star Rating
(23,531)4.4 out of 5
Market Segments
Small-Business (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plans
Typeform
Star Rating
(992)4.5 out of 5
Market Segments
Small-Business (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Typeform. Users appreciate its extensive customization options, stating, "It is so much customizable. Everything is available on a single platform."
- Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One reviewer noted, "I find SurveyMonkey has ease of access, making it so easy to submit a survey," which contributes to its strong performance in user experience.
- According to verified reviews, Typeform shines in its integration capabilities, particularly with CRM systems. Users have mentioned, "It's great how all my leads automatically add up to my CRM pipeline," making it a preferred choice for those focused on lead management.
- Reviewers mention that while Typeform has a slightly higher star rating, its overall G2 Score lags behind SurveyMonkey. This suggests that while users find Typeform easy to use, they may not be as satisfied with its overall performance and features.
- Users highlight that SurveyMonkey's AI features enhance efficiency, allowing for deeper analysis. One user remarked, "The AI features improve efficiency, allowing for deeper and faster analysis," which is a significant advantage for data-driven decision-making.
- G2 reviewers note that Typeform's recent introduction of AI features has improved its survey creation process, with one user stating, "It introduced an AI feature that makes creating surveys even simpler." However, this innovation may not be enough to close the gap with SurveyMonkey's established strengths.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
SurveyMonkey
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.0
20,656
8.9
815
Ease of Use
9.2
20,774
9.3
827
Ease of Setup
9.0
8,111
9.1
542
Ease of Admin
8.9
7,620
9.0
434
Quality of Support
8.6
14,653
8.4
592
Has the product been a good partner in doing business?
8.8
6,670
8.8
414
Product Direction (% positive)
7.7
20,202
8.6
778
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.6
127
Not enough data
8.7
123
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Capture
Not enough data
8.7
124
Not enough data
8.9
121
Not enough data
8.4
111
Not enough data
8.8
116
Analytics
Not enough data
8.7
115
Not enough data
8.4
116
Customization
Not enough data
9.3
121
Not enough data
9.1
120
Not enough data
8.6
115
Not enough data
8.7
117
Feedback Management
7.8
150
Not enough data
8.1
146
Not enough data
8.1
158
Not enough data
Feedback Analysis
8.2
145
Not enough data
7.9
145
Not enough data
7.6
139
Not enough data
Feedback Sources
8.1
147
Not enough data
9.1
169
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
82
Not enough data
Survey Management
9.0
1498
9.0
269
8.9
1440
9.2
268
8.6
1357
8.5
254
8.9
1413
8.7
252
Survey Customization
8.4
1168
8.7
258
8.2
1204
8.5
250
8.1
1074
8.4
231
8.1
905
7.9
198
Survey Insights
8.6
1409
8.4
253
8.0
946
7.9
190
8.5
1265
8.8
239
8.4
1138
8.7
219
Agentic AI - Survey
7.6
147
Feature Not Available
7.7
150
Feature Not Available
8.0
151
Feature Not Available
Customization
8.6
210
8.6
194
8.3
195
8.9
205
8.7
215
9.0
199
8.6
228
9.0
221
Additional Functionality
8.3
174
8.8
183
7.6
152
Feature Not Available
8.3
198
8.4
176
7.8
151
7.6
155
8.5
206
8.6
177
Categories
Categories
Shared Categories
SurveyMonkey and Typeform are categorized as Survey and Online Form Builder
Unique Categories
SurveyMonkey is categorized as Feedback Analytics
Typeform is categorized as Lead Capture
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Marketing and Advertising
11.7%
Information Technology and Services
9.3%
Computer Software
8.9%
Health, Wellness and Fitness
4.0%
Non-Profit Organization Management
3.6%
Other
62.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
Have you got APIs?
2 Comments
JD
Yes, you can see the information here: https://developer.typeform.com/Read more
