# SurveyMonkey vs Typeform Comparison --- ## AI Generated Summary - **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users appreciating its intuitive drag-and-drop interface and clean design. One user noted, "I find SurveyMonkey easy to use," highlighting its accessibility for creating effective surveys quickly. - **Users say** that Typeform stands out for its intuitive features, particularly the recent AI tool that simplifies survey creation. A reviewer mentioned, "I like the AI feature that's been added recently because it makes things easier," showcasing how it reduces the effort needed for survey design. - **Reviewers mention** that SurveyMonkey offers a robust set of templates and strong AI assistance, making it suitable for both beginners and advanced users. One user remarked on its "outstanding balance between simplicity and professional-grade power," which is a significant advantage for diverse user needs. - **According to verified reviews** , Typeform is praised for its integration capabilities, particularly with apps like Calendly. A user highlighted, "I like how I can integrate it with other apps," which streamlines workflows, although some users wish for better integration with platforms like Shopify. - **G2 reviewers report** that while SurveyMonkey has a higher overall satisfaction score, Typeform's recent feedback indicates a strong preference among small businesses, with 64.8% of its reviews coming from this segment. This suggests Typeform may cater well to smaller teams looking for a more tailored experience. - **Users say** that both platforms have their strengths in setup ease, but SurveyMonkey edges out slightly with its straightforward onboarding process. A user appreciated the "initial setup was easy," which is crucial for teams needing to get started quickly without extensive training. | | SurveyMonkey | Typeform | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | | **Total Reviews** | 23,503 | 1,003 | | **Largest Market Segment** | Small-Business (36.4% of reviews) | Small-Business (64.8% of reviews) | | **Entry Level Price** | Contact Us | Free Per Month | --- ## Top Pros & Cons ### SurveyMonkey Pros: - Ease of Use (345 reviews) - Ease of Creation (156 reviews) Cons: - Expensive (113 reviews) - Limitations (87 reviews) ### Typeform Pros: - Ease of Use (138 reviews) - Intuitive (87 reviews) Cons: - Expensive (47 reviews) - Limited Customization (21 reviews) --- ## Ratings Comparison | Rating | SurveyMonkey | Typeform | |---|---|---| | **Meets Requirements** | 9.0 (20630 reviews) | 8.9 (823 reviews) | | **Ease of Use** | 9.2 (20746 reviews) | 9.3 (835 reviews) | | **Ease of Setup** | 9.0 (8105 reviews) | 9.1 (550 reviews) | | **Ease of Admin** | 8.9 (7607 reviews) | 9.0 (435 reviews) | | **Quality of Support** | 8.6 (14633 reviews) | 8.4 (595 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (6658 reviews) | 8.8 (415 reviews) | | **Product Direction (% positive)** | 7.7 (20171 reviews) | 8.6 (786 reviews) | --- ## Pricing ### SurveyMonkey #### Entry-Level Pricing Plan: SurveyMonkey Enterprise Price: Contact Us Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. Key Features: - Unlimited responses - Custom CSS survey themes - Advanced privacy and security [Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing) #### Free Trial Yes ### Typeform #### Entry-Level Pricing Plan: FREE Price: Free Per Month Description: Discover the possibilities of conversational forms Key Features: - 10 responses/month - 1 user - Unlimited typeforms [Browse all 3 editions](https://www.g2.com/products/typeform/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Lead Generation | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **Typeform** | N/A | N/A | #### Lead Generation | Feature | SurveyMonkey | Typeform | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### Lead Capture | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **Typeform** | 8.7/10 | 136 | #### Lead Monitoring | Feature | SurveyMonkey | Typeform | |---|---|---| | **Features** | Not enough data | 8.6 (129 reviews) | | **Performance** | Not enough data | 8.7 (125 reviews) | | **Identification** | Not enough data | Feature Not Available | #### Agentic AI - Lead Capture | Feature | SurveyMonkey | Typeform | |---|---|---| | **Cross-system Integration** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | #### Data Capture | Feature | SurveyMonkey | Typeform | |---|---|---| | **Mobile** | Not enough data | 8.7 (125 reviews) | | **Websites** | Not enough data | 8.9 (122 reviews) | | **Social Media** | Not enough data | 8.4 (111 reviews) | | **Data** | Not enough data | 8.8 (117 reviews) | #### Analytics | Feature | SurveyMonkey | Typeform | |---|---|---| | **Export/Import** | Not enough data | 8.7 (117 reviews) | | **Reporting** | Not enough data | 8.4 (117 reviews) | #### Customization | Feature | SurveyMonkey | Typeform | |---|---|---| | **Forms** | Not enough data | 9.3 (122 reviews) | | **Personalization** | Not enough data | 9.1 (120 reviews) | | **Templates** | Not enough data | 8.6 (115 reviews) | | **Integration** | Not enough data | 8.7 (117 reviews) | ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 7.9/10 | 185 | | **Typeform** | N/A | N/A | #### Feedback Management | Feature | SurveyMonkey | Typeform | |---|---|---| | **Tagging** | 7.8 (140 reviews) | Not enough data | | **Segmentation** | 8.1 (137 reviews) | Not enough data | | **Custom Reports and Dashboards** | 8.1 (148 reviews) | Not enough data | #### Feedback Analysis | Feature | SurveyMonkey | Typeform | |---|---|---| | **Thematic Analysis** | 8.2 (134 reviews) | Not enough data | | **Sentiment Analysis** | 7.9 (134 reviews) | Not enough data | | **NPS/CSAT Scoring** | 7.6 (128 reviews) | Not enough data | #### Feedback Sources | Feature | SurveyMonkey | Typeform | |---|---|---| | **Online Reviews** | 8.1 (137 reviews) | Not enough data | | **Surveys** | 9.1 (160 reviews) | Not enough data | | **Social Media** | 7.8 (128 reviews) | Not enough data | | **Customer Service Channels** | 7.7 (127 reviews) | Not enough data | #### Generative AI | Feature | SurveyMonkey | Typeform | |---|---|---| | **AI Text Generation** | 7.4 (120 reviews) | Not enough data | | **AI Text Summarization** | 7.5 (73 reviews) | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 8.3/10 | 1672 | | **Typeform** | 8.5/10 | 287 | #### Survey Management | Feature | SurveyMonkey | Typeform | |---|---|---| | **Survey Builder** | 9.0 (1465 reviews) | 9.1 (271 reviews) | | **Question Types** | 8.9 (1401 reviews) | 9.2 (270 reviews) | | **Templates** | 8.6 (1315 reviews) | 8.5 (254 reviews) | | **Survey Distribution** | 8.9 (1377 reviews) | 8.7 (253 reviews) | #### Survey Customization | Feature | SurveyMonkey | Typeform | |---|---|---| | **Branching/Skip Logic** | 8.4 (1128 reviews) | 8.7 (259 reviews) | | **Branding** | 8.2 (1162 reviews) | 8.5 (250 reviews) | | **Multimedia Support** | 8.1 (1032 reviews) | 8.4 (231 reviews) | | **Multilingual Surveys** | 8.1 (865 reviews) | 7.9 (199 reviews) | #### Survey Insights | Feature | SurveyMonkey | Typeform | |---|---|---| | **Reporting & Analytics** | 8.6 (1371 reviews) | 8.4 (254 reviews) | | **BI Tools Integration** | 8.0 (906 reviews) | 7.9 (190 reviews) | | **Data Exporting** | 8.5 (1220 reviews) | 8.8 (240 reviews) | | **Permissions** | 8.4 (1097 reviews) | 8.7 (219 reviews) | #### Agentic AI - Survey | Feature | SurveyMonkey | Typeform | |---|---|---| | **Adaptive Learning** | 7.5 (136 reviews) | Feature Not Available | | **Proactive Assistance** | 7.7 (141 reviews) | Feature Not Available | | **Decision Making** | 8.0 (142 reviews) | Feature Not Available | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 8.3/10 | 233 | | **Typeform** | 8.6/10 | 249 | #### Customization | Feature | SurveyMonkey | Typeform | |---|---|---| | **Custom Fields** | 8.6 (196 reviews) | 8.6 (197 reviews) | | **Conditional Logic** | 8.3 (180 reviews) | 8.9 (207 reviews) | | **Multi-page Forms** | 8.7 (200 reviews) | 9.0 (200 reviews) | | **Design** | 8.6 (214 reviews) | 9.0 (222 reviews) | #### Additional Functionality | Feature | SurveyMonkey | Typeform | |---|---|---| | **Embedded Forms** | 8.3 (161 reviews) | 8.8 (183 reviews) | | **Offline Capability** | 7.7 (138 reviews) | Feature Not Available | | **Notifications** | 8.3 (183 reviews) | 8.4 (176 reviews) | | **Payments** | 7.7 (138 reviews) | 7.6 (155 reviews) | | **Mobile Forms** | 8.5 (193 reviews) | 8.6 (178 reviews) | ### Consumer Insights Platforms | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **Typeform** | N/A | N/A | #### Survey Design - Consumer Insights Platforms | Feature | SurveyMonkey | Typeform | |---|---|---| | **Multi-Use Methodologies** | Not enough data | Not enough data | | **Industry & Locale Adaptability** | Not enough data | Not enough data | | **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | | **Self-Serve Survey Builder** | Not enough data | Not enough data | | **AI Smart Probes** | Not enough data | Not enough data | #### Audience Access - Consumer Insights Platforms | Feature | SurveyMonkey | Typeform | |---|---|---| | **Flexible Audience Options** | Not enough data | Not enough data | | **Customer Data Upload** | Not enough data | Not enough data | | **Consumer Panels** | Not enough data | Not enough data | #### Data Collection - Consumer Insights Platforms | Feature | SurveyMonkey | Typeform | |---|---|---| | **Rapid Research** | Not enough data | Not enough data | | **Quality Assurance** | Not enough data | Not enough data | | **Mobile / Mixed Mode** | Not enough data | Not enough data | #### Analytics - Consumer Insights Platforms | Feature | SurveyMonkey | Typeform | |---|---|---| | **AI-Powered Insights** | Not enough data | Not enough data | | **Qualitative Research Support** | Not enough data | Not enough data | | **Benchmarking & Norms** | Not enough data | Not enough data | #### Collaboration - Consumer Insights Platforms | Feature | SurveyMonkey | Typeform | |---|---|---| | **Dashboards & Embedded Integrations** | Not enough data | Not enough data | | **Embeddable Reports** | Not enough data | Not enough data | | **Shared Workspaces** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Unique to SurveyMonkey (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms) **Unique to Typeform (1):** [Lead Capture Software](https://www.g2.com/categories/lead-capture) --- ## Reviewer Demographics ### By Company Size | Segment | SurveyMonkey | Typeform | |---|---|---| | **Small-Business** | 36.4% | 64.8% | | **Mid-Market** | 34.2% | 28.6% | | **Enterprise** | 29.4% | 6.6% | ### By Industry #### SurveyMonkey - **Education Management:** 8.5% - **Hospital & Health Care:** 5.9% - **Higher Education:** 5.8% - **Marketing and Advertising:** 5.1% - **Information Technology and Services:** 4.9% - **Non-Profit Organization Management:** 4.8% - **Computer Software:** 3.7% - **Financial Services:** 3.2% - **Retail:** 2.6% - **Health, Wellness and Fitness:** 2.1% - **Other:** 53.4% #### Typeform - **Marketing and Advertising:** 11.7% - **Information Technology and Services:** 9.3% - **Computer Software:** 8.9% - **Health, Wellness and Fitness:** 4.1% - **Non-Profit Organization Management:** 3.6% - **Internet:** 3.5% - **Education Management:** 3.5% - **Retail:** 3.0% - **Financial Services:** 2.5% - **Real Estate:** 2.2% - **Other:** 47.7% --- ## Alternatives ### Alternatives to SurveyMonkey - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5312 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (473 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews) - [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (213 reviews) ### Alternatives to Typeform - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5312 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (331 reviews) - [involve.me](https://www.g2.com/products/involve-me/reviews) — 4.7/5 stars (104 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (473 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews) --- ## Top Discussions ### SurveyMonkey - Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes > **Top comment:** "Hello Ravish, We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..." - Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy." - Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs." - Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous. This option is in the 'Collect Responses' section. " - Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..." ### Typeform - Title: [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) — 2 comments > **Top comment:** "Typeform is used for collecting data from user's. Such as surveys / forms and Quiz. it is easy to create and instantly make it live." - Title: [What is Typeform used for?](https://www.g2.com/discussions/what-is-typeform-used-for) — 2 comments > **Top comment:** "For educational and survey purposes." - Title: [what is my gain?](https://www.g2.com/discussions/what-is-my-gain) — 2 comments, 1 upvote > **Top comment:** "more thoughtful responses, and higher completion rates" - Title: [Can we randomize the questions based on the audience?](https://www.g2.com/discussions/51173-can-we-randomize-the-questions-based-on-the-audience) — 2 comments, 1 upvote > **Top comment:** "Hey Nishant, you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people...." - Title: [Have you got APIs?](https://www.g2.com/discussions/have-you-got-apis) — 2 comments, 1 upvote > **Top comment:** "Yes, you can see the information here: https://developer.typeform.com/" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-typeform)