# SurveyMonkey vs Typeform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Typeform. Users appreciate its intuitive features, such as the benchmark comparison tool, which allows them to see how their survey results stack up against similar organizations.
- **Users say** that SurveyMonkey's ease of use is a standout feature, with many highlighting how simple it is to create, share, and analyze surveys. This user-friendly approach is complemented by improved reporting and insights features, making it a preferred choice for those who prioritize straightforward functionality.
- **Reviewers mention** that Typeform shines in its design and user experience, with many praising its professional and visually appealing forms. Users find that the unique flow of Typeform surveys helps maintain engagement, allowing respondents to navigate longer surveys more comfortably.
- **According to verified reviews** , SurveyMonkey has a robust support system, with users noting the quality of assistance they receive. While Typeform also offers support, some users feel that SurveyMonkey's resources and responsiveness give it an edge in this area.
- **Users highlight** that Typeform's free entry-level pricing is a significant advantage for small businesses looking to get started without upfront costs. This accessibility is appealing, especially for those who want to create professional-looking forms without a financial commitment.
- **G2 reviewers indicate** that while both platforms offer strong survey-building capabilities, SurveyMonkey's extensive template library and diverse question types provide more flexibility for users with varied needs. This versatility is particularly beneficial for organizations that require tailored survey solutions.



---
## Frequently Asked Questions

### What is the difference between SurveyMonkey vs Typeform?

SurveyMonkey and Typeform differ most clearly in their reviewer-cited strengths, with SurveyMonkey excelling in ease of use and Typeform in visual design and user experience.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Typeform](https://www.g2.com/products/typeform/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.5/5 (1,017 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.1 |
| 8.5 | 8.4 |
| Ease of Use (375 all-time mentions) | Professional and visually engaging forms (recent reviews) |



### How do the pricing models of SurveyMonkey and Typeform compare?

Typeform is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to SurveyMonkey.

- **SurveyMonkey:** In recent reviews, many cite that advanced features and customization options are locked behind higher-priced plans, and the free plan is considered limited for small teams.
- **Typeform:** Reviewers note that while Typeform's pricing can increase with usage or premium features, the initial setup is easy and the free tier is appreciated for getting started.
- **Switching reasons:** Several reviewers mention switching from SurveyMonkey to Typeform for a more engaging user experience and better design, despite higher costs at scale.



### What are the best alternatives to SurveyMonkey and Typeform?

The top three alternatives to SurveyMonkey and Typeform are Jotform, SurveySparrow, and FormAssembly.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Advanced features can be expensive, free plan is limited | Ease of Use (375 all-time mentions) |
| [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017 reviews) | Small-Business | Pricing increases with usage, free tier is appreciated | Professional and visually engaging forms (recent reviews) |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,415 reviews) | Small-Business | — | — |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | — |
| [FormAssembly](https://www.g2.com/products/formassembly/reviews) | 4.4/5 (425 reviews) | Small-Business | — | — |



### Which Survey features should I prioritize when comparing SurveyMonkey and Typeform?

Buyers should prioritize ease of use, customization, integrations, analytics and reporting, and offline capability when comparing SurveyMonkey and Typeform.

- **Ease of Use:** SurveyMonkey 9.2, Typeform 9.3; 375 all-time mentions for SurveyMonkey.
- **Customization:** SurveyMonkey (61 all-time mentions), Typeform (recent reviews highlight strong branding and visual customization).
- **Integrations:** SurveyMonkey (53 all-time mentions), Typeform (Zapier: 42, Slack: 30, Calendly: 10 all-time mentions).
- **Analytics and Reporting:** SurveyMonkey (enhanced analytics dashboards cited in recent reviews), Typeform (recent reviews request deeper built-in analytics).
- **Offline Capability:** SurveyMonkey offers offline capability, not cited for Typeform.



### What are the pros and cons of SurveyMonkey vs Typeform?

SurveyMonkey's headline strength is ease of use, while Typeform stands out for its professional and visually engaging forms.

- **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Intuitive (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56), Feedback Management (53), User Interface (51).
- **SurveyMonkey trade-offs:** Expensive (116 all-time mentions), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32).
- **Typeform strengths:** In recent reviews, Typeform is praised for its professional, visually engaging, and conversational forms, strong branding, and high user engagement.
- **Typeform trade-offs:** Recent reviews note higher costs as usage grows, limited advanced analytics in lower tiers, and some restrictions on customization unless upgrading.



### Is SurveyMonkey or Typeform better for small businesses?

Typeform is the better fit for small businesses, with both products primarily serving this segment but Typeform receiving higher satisfaction scores from small-business reviewers.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers appreciate its ease of use and templates but cite pricing as a concern for small teams.
- **Typeform:** Largest segment is Small-Business; reviewers highlight its easy setup, engaging forms, and strong branding as valuable for small business workflows.



### Which Survey platform has better integrations?

Typeform is favored for integrations, with more reviewer-cited integration mentions and higher all-time counts for key tools.

- **SurveyMonkey:** Integrations are mentioned in 53 all-time reviews, with recent reviewers noting CRM and productivity tool integrations.
- **Typeform:** Zapier (42 all-time mentions), Slack (30), and Calendly (10) are frequently cited integrations, with reviewers praising the ease of connecting to these platforms.



### How do SurveyMonkey and Typeform compare on customer support?

SurveyMonkey and Typeform are rated at parity for Quality of Support, with scores of 8.5 and 8.4 respectively, below the materiality threshold for a meaningful difference.

- **SurveyMonkey:** Reviewers mention responsive support, though some cite slower response times and technical limitations for advanced integrations.
- **Typeform:** Reviewers describe support as helpful and easy to access, with most reporting positive experiences and quick resolutions.



### Which is easier to implement, SurveyMonkey or Typeform?

SurveyMonkey and Typeform are rated at parity for Ease of Setup, with scores of 9.0 and 9.1 respectively, indicating both are easy to implement.

- **SurveyMonkey:** Reviewers consistently describe setup as quick and straightforward, with many citing initial setup times of just a few minutes.
- **Typeform:** Reviewers highlight very easy and intuitive setup, with the majority able to deploy forms rapidly without technical barriers.



### Which product has better Surveys?

SurveyMonkey and Typeform both deliver strong survey capabilities, with SurveyMonkey leading in all-time reviewer mentions for Surveys.

- **SurveyMonkey:** Surveys are the most frequently mentioned feature, with 375 all-time mentions for ease of use and 171 for ease of creation; Meets Requirements score is 9.0.
- **Typeform:** Surveys are praised in recent reviews for their engaging, conversational format and visual appeal; Meets Requirements score is 8.9.



| | SurveyMonkey | Typeform | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 23,907 | 1,014 | 
| **Largest Market Segment** | Small-Business (36.7% of reviews) | Small-Business (65.4% of reviews) | 
| **Entry Level Price** | Contact Us | Free Per Month | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### Typeform

Pros:
- Ease of Use (136 reviews)
- Intuitive (88 reviews)

Cons:
- Expensive (47 reviews)
- Limited Customization (21 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | Typeform | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20968 reviews) | 8.9 (832 reviews) | 
  | **Ease of Use** | 9.2 (21107 reviews) | 9.3 (844 reviews) | 
  | **Ease of Setup** | 9.0 (8456 reviews) | 9.1 (559 reviews) | 
  | **Ease of Admin** | 8.9 (7835 reviews) | 9.0 (443 reviews) | 
  | **Quality of Support** | 8.5 (14846 reviews) | 8.4 (601 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6871 reviews) | 8.8 (423 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20447 reviews) | 8.6 (792 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Typeform

#### Entry-Level Pricing

Plan: FREE

Price: Free Per Month

Description: Discover the possibilities of conversational forms

Key Features:
- 10 responses/month
- 1 user
- Unlimited typeforms

[Browse all 3 editions](https://www.g2.com/products/typeform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |

#### Additional Functionality

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |

#### Lead Generation

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | 8.7/10 | 137 |

#### Lead Monitoring

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Features** | Not enough data | 8.6 (129 reviews) | 
| **Performance** | Not enough data | 8.7 (125 reviews) | 
| **Identification** | Not enough data | Feature Not Available | 
| **Lead Capture** | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

#### Data Capture

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Mobile** | Not enough data | 8.7 (124 reviews) | 
| **Websites** | Not enough data | 8.9 (121 reviews) | 
| **Social Media** | Not enough data | 8.4 (110 reviews) | 
| **Data** | Not enough data | 8.8 (116 reviews) | 

#### Analytics

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Export/Import** | Not enough data | 8.7 (117 reviews) | 
| **Reporting** | Not enough data | 8.4 (118 reviews) | 

#### Customization

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Web Forms** | Not enough data | 9.3 (122 reviews) | 
| **Personalization** | Not enough data | 9.1 (120 reviews) | 
| **Templates** | Not enough data | 8.6 (114 reviews) | 
| **Integration** | Not enough data | 8.7 (118 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Lead Segmentation** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Lead Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Lead Verification/Validation** | Not enough data | Not enough data | 
| **Source Tracking** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sales Forecasting** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.0/10 | 367 |
| **Typeform** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Tagging** | 7.9 (162 reviews) | Not enough data | 
| **Segmentation** | 8.3 (164 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.3 (220 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Thematic Analysis** | 8.2 (157 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.0 (154 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.9 (152 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Online Reviews** | 8.2 (156 reviews) | Not enough data | 
| **Surveys** | 9.3 (304 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **AI Text Generation** | 7.4 (146 reviews) | Not enough data | 
| **AI Text Summarization** | 7.5 (89 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1898 |
| **Typeform** | 8.6/10 | 292 |

#### Survey Management

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Survey Builder** | 9.1 (1604 reviews) | 9.1 (273 reviews) | 
| **Customizable Questions** | 8.9 (1487 reviews) | 9.2 (272 reviews) | 
| **Templates** | 8.6 (1372 reviews) | 8.4 (253 reviews) | 
| **Survey Distribution** | 8.9 (1468 reviews) | 8.7 (253 reviews) | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Question Branching** | 8.4 (1183 reviews) | 8.8 (261 reviews) | 
| **Branding** | 8.2 (1221 reviews) | 8.5 (252 reviews) | 
| **Multimedia Support** | 8.1 (1061 reviews) | 8.4 (231 reviews) | 
| **Multilingual Surveys** | 8.1 (904 reviews) | 7.9 (198 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1488 reviews) | 8.4 (257 reviews) | 
| **BI Tools Integration** | 8.0 (942 reviews) | 8.0 (191 reviews) | 
| **Data Exporting** | 8.5 (1291 reviews) | 8.8 (243 reviews) | 
| **Permissions** | 8.4 (1136 reviews) | 8.7 (219 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Adaptive Learning** | 7.6 (143 reviews) | Feature Not Available | 
| **Proactive Assistance** | 7.7 (155 reviews) | Feature Not Available | 
| **Decision Making** | 8.1 (153 reviews) | Feature Not Available | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.4/10 | 316 |
| **Typeform** | 8.6/10 | 252 |

#### Customization

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Custom Fields** | 8.8 (232 reviews) | 8.6 (197 reviews) | 
| **Conditional Logic** | 8.4 (218 reviews) | 8.9 (208 reviews) | 
| **Multi-page Forms** | 8.8 (227 reviews) | 9.0 (199 reviews) | 
| **Design** | 8.5 (265 reviews) | 9.0 (227 reviews) | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Embedded Forms** | 8.3 (171 reviews) | 8.8 (185 reviews) | 
| **Offline Capability** | 7.8 (144 reviews) | Feature Not Available | 
| **Notifications** | 8.4 (209 reviews) | 8.4 (176 reviews) | 
| **Payments** | 7.8 (144 reviews) | 7.6 (155 reviews) | 
| **Mobile Forms** | 8.6 (207 reviews) | 8.6 (177 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 9.2/10 | 19 |
| **Typeform** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | 9.4 (8 reviews) | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Rapid Research** | 9.0 (7 reviews) | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | 9.3 (5 reviews) | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Typeform | 
|---|---|---|
| **Customizable Questions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Face-to-Face** | Not enough data | Not enough data | 
| **Survey Sample Management** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Phone-Based** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Panel Management** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Paper-Based** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to SurveyMonkey (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Typeform (1):** [Lead Capture Software](https://www.g2.com/categories/lead-capture)


---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | Typeform | 
|---|---|---|
| **Small-Business** | 36.7% | 65.4% | 
| **Mid-Market** | 34.2% | 28.2% | 
| **Enterprise** | 29.1% | 6.4% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.4%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Non-Profit Organization Management:** 4.9%
- **Information Technology and Services:** 4.9%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.5%

#### Typeform

- **Marketing and Advertising:** 11.6%
- **Information Technology and Services:** 9.4%
- **Computer Software:** 8.7%
- **Health, Wellness and Fitness:** 4.1%
- **Non-Profit Organization Management:** 3.5%
- **Internet:** 3.4%
- **Education Management:** 3.4%
- **Retail:** 3.0%
- **Financial Services:** 2.5%
- **Real Estate:** 2.2%
- **Other:** 48.2%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5527 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1051 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (213 reviews)

### Alternatives to Typeform

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5527 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (332 reviews)
- [involve.me](https://www.g2.com/products/involve-me/reviews) — 4.7/5 stars (106 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Typeform

- Title: [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) — 2 comments
  > **Top comment:** "Typeform is used for collecting data from user's. Such as surveys / forms and Quiz. it is easy to create and instantly make it live."
- Title: [What is Typeform used for?](https://www.g2.com/discussions/what-is-typeform-used-for) — 2 comments
  > **Top comment:** "For educational and survey purposes."
- Title: [what is my gain?](https://www.g2.com/discussions/what-is-my-gain) — 2 comments, 1 upvote
  > **Top comment:** "more thoughtful responses, and higher completion rates"
- Title: [Can we randomize the questions based on the audience?](https://www.g2.com/discussions/51173-can-we-randomize-the-questions-based-on-the-audience) — 2 comments, 1 upvote
  > **Top comment:** "Hey Nishant,

you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people...."
- Title: [Have you got APIs?](https://www.g2.com/discussions/have-you-got-apis) — 2 comments, 1 upvote
  > **Top comment:** "Yes, you can see the information here: https://developer.typeform.com/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-typeform)