Survicate Reviews & Product Details

Survicate is a nice tool that adds additional value for our business to get more relevant user insights to provide an exceptional user/customer experience.

It provides clever solutions to map our users based on their interests and opinion about our product.

The integrations with third party tools is very helpful to use it seamlessly within different message channels to enhance our user's experience. Review collected by and hosted on G2.com.

Even more integrations, a reworked pricing structure and more data availability without caps on user responses would be great for the current plans provided. Review collected by and hosted on G2.com.

The targeting aspect of Survicate lets us pass custom attributes within our SaaS product to ask the right questions to the right people at the right time. This level of granularity makes sure that our results are virtually never in question when obtaining survey results. Furthermore, the combination of the number of survey types to choose from and customizable attributes makes Survicate one of the best survey tools I've ever used. For any SaaS company, client feedback about product, reputation, and service are integral to that company's growth and Survicate helps us quantify those metrics in simple ways. Review collected by and hosted on G2.com.

Haven't found anything I dislike. Everything from product to service is great. Review collected by and hosted on G2.com.

Great tool when you are starting to work with surveys. We are a start up company and insights that we are collecting via Survicate from our customers have been extremely helpful to grow our business. User-friendly survey editor, quick and friendly customer support. Review collected by and hosted on G2.com.

There is a potential to develop more capabilities, features (comparing with SurveyMonkey), paid panel across multiple countries. Review collected by and hosted on G2.com.

Support is always very quick.

It is compatible to many different systems and easy to integrate

Documentation is very helpful. Review collected by and hosted on G2.com.

I'd like to have more demo videos and documentation about use cases, since it is what we use everyday Review collected by and hosted on G2.com.

Their product is constantly being updated with new features, and their support team is so quick and helpful Review collected by and hosted on G2.com.

There is nothing I dislike about this company or the service they provide Review collected by and hosted on G2.com.

The ability to ask survey questions and then ask follow up questions automatically based off responses. The integration with Intercom is key! Review collected by and hosted on G2.com.

You need to pay for access to raw data... Review collected by and hosted on G2.com.

Setup was easy and simple in React Native. Their support and response were faster than expected! Review collected by and hosted on G2.com.

A Betterway to differentiate the export key and survey key! Review collected by and hosted on G2.com.

The Survicate solution is relatively easy to digest and learn quickly. Suvicate offers a nice set of basic templates to use for your survey. Particularly, for the Basic Level subscription which is free! Additionally, I was pleasently surprised at the online support resources Review collected by and hosted on G2.com.

There is nothing really I disliked about Survicate believe or not! Review collected by and hosted on G2.com.

Survicate's simple and powerful tools and the ability to deliver these surveys quickly to our users through their Intercom integration gave us the ability to turn around professional qualitative and quantitative measurement through surveys that looked native to Intercom. Engagement is 10x that of surveys delivered through other channels, and in a matter of hours we would gather thousands of responses to help our product and UX teams make critical decisions. Review collected by and hosted on G2.com.

There's nothing to dislike, Survicate has consistently met our expectations as an affordable and flexible survey and measurement tool for our needs. Review collected by and hosted on G2.com.

Easy to use, mobile friendly, excellent support team, and reasonable price compared to other providers. Review collected by and hosted on G2.com.

I don't have anything bad to say about Survicate but it would be amazing if there is notification pop up as soon as I receive negative feedback so then follow-up action can be done immediately. Review collected by and hosted on G2.com.

Survicate has been for us una excellent option giving a light tool that can be integrated with others platforms on our company technology ecosystem. The cost is good y we like much their customer service. Review collected by and hosted on G2.com.

Sometimes there are inflexible options, especially for incorporating embedded database data into surveys, as well as connecting business-related information Review collected by and hosted on G2.com.

The support team is very responsive and kind. The integration with Intercom is very helpful as we can send our surveys directly through there. There are lots of question types to use, although I would love to see in the future an option to have a required comment field for certain responses (e.g. if they select Other, make that comment required instead of optional as it currently is). Review collected by and hosted on G2.com.

A few bugs here and there. We have trouble with the email notifications not going out due to the thank you page 'failing'. I have also noticed that my survey data does not flow into Google Sheets as well as I would hope. Review collected by and hosted on G2.com.

Friendly UI, Well presented and informative reports. Able to add some logic behind surveys. Able to customize via css.. Review collected by and hosted on G2.com.

If the solution you need does not come out of the box it might be difficult to find out help. Review collected by and hosted on G2.com.

We use survicate to get product feedback from users directly in app and I love that I can use survicate with Intercom to get feedback from customers. The price is also pretty reasonable. Review collected by and hosted on G2.com.

I don't really have any issue with Survicate - only dislike would be I had mixed experiences with customer service but overall good experience Review collected by and hosted on G2.com.

The interface is really easy to use and the end user experience is really nice. I like how users are moved automatically to the next question in the survey and the design is very clear. Using the website surveys is also really easy and a seamless experience for customers. Integration with Intercom means we can place surveys easily in messages and get responses quickly and easily. Review collected by and hosted on G2.com.

Some times it's difficult to know who you're targeting on a web survey but hasn't stopped us from doing it. Review collected by and hosted on G2.com.

It is a very intuitive and user-friendly tool. It can integrate easily with our Product. Review collected by and hosted on G2.com.

Until now I don't find anything to dislike. Review collected by and hosted on G2.com.

Survicate works really fast to collect the right feedback from your audience. Survicate virtually supports all kind of feedbacks that you could ever need, from single choice feedback, contact form, and text answers. Your audience can chooses to be anonymous, therefore can be used to get full anonymous feedbacks. Works really fast. Review collected by and hosted on G2.com.

Survicate is just a perfect place I know to get easy feedback from users. It has no negative side. Review collected by and hosted on G2.com.

Simple, easy to use, and has a cool dashboard. The integration with intercom helps a lot Review collected by and hosted on G2.com.

Maybe it could have some design upgrades. Review collected by and hosted on G2.com.

The list of integrations: Intercom and Marketo Review collected by and hosted on G2.com.

Being confused about the surveys type.

Not a modern UI

Not detailed Dashboard Review collected by and hosted on G2.com.

I've tried doodlepoll in the past and it was frustrating. Survicate was very easy to use and I was pleased with the results. Will definitely do it again. Review collected by and hosted on G2.com.

I've only used it once, and I had no dislikes. Review collected by and hosted on G2.com.

I like the ability to build out either simple in message surveys, or more complex progressive surveys. Review collected by and hosted on G2.com.

The analytics could be better. Better than some alternatives, but still fairly basic. Review collected by and hosted on G2.com.

It offers really helpful support. It's a perfect way to collect important feedback quickly. I was really impressed by the possibilities of integrations with other tools, which is very valuable. Review collected by and hosted on G2.com.

I don't know if there's something I don't like at survicate. When I started using it I had some problems with settings and options because there were too much of it, but I don't think it's disadvantage, I would say that it is rather advantage. Review collected by and hosted on G2.com.

It's really quick and easy to get a new survey set up and customized. The summaries are also excellent. It's wonderful that summaries can be sent to different people in our organizations at different times: i.e. that our customer service team gets alerted immediately, while other departments receive a weekly summary. And the customer service is top-notch. They're very involved with pro-active support, and respond quickly to chats. Review collected by and hosted on G2.com.

There were a couple of features that I felt were missing (e.g. blocking IPs), but no show-stoppers. Overall, I'm very happy with this service. Review collected by and hosted on G2.com.

I appreciate that Survicate's survey creation process is straightforward, making it pretty easy for a new user to get started, and that you're easily able to quickly produce surveys without taking too much time to manage or design them. It's easy to see results and the Excel download file is invaluable for saving your data. It's also awesome that you can collaborate with multiple users and there's a wealth of integrations & add-ons that are compatible with Survicate, which broadens your options and use cases.

Their Support team is very dependable and friendly, too. Review collected by and hosted on G2.com.

The UI within each survey management page could be improved, as the menus/icons aren't quite intuitive and it took me a bit to figure out how to navigate. I also wish it were easier to view text answer results - you also can't really see who submitted the results in the UI; it's only available in the Excel spreadsheet. The "Design Preview" feature could also use maybe a bit more clean-up. Review collected by and hosted on G2.com.

It is very easy to use especially the setting of different questions. Just a few clicks away to create your very own survey. Review collected by and hosted on G2.com.

The subscription cancellation. I always fail to unsubscribe my plan. The good thing is they always do a refund. Review collected by and hosted on G2.com.