Survicate Reviews & Product Details

I like Survicate because it makes it easy to create and share surveys. It doesn’t take much time to set everything up, and I was able to start collecting responses very quickly. The user interface and dashboard are also simple to understand, and I appreciate how the results are presented clearly without feeling confusing. I also like the interactive elements, such as the speedometer-style percentage display. Overall, it feels like a straightforward tool that gets the job done. Review collected by and hosted on G2.com.

One thing I found a bit confusing at first the survey logic and conditions. It looks like a tricky and complex type form, but it took some time to understand how the questions flow based on responses. Also, a bit more flexibility in customization would make it even better. Other than that, the tool works well for basic feedback collections. Review collected by and hosted on G2.com.

I really like Survicate's outstanding ease of use and flexible survey customization, which fits perfectly with our daily market research work at our consumer goods manufacturing company. The intuitive interface allows our team to design professional, branded surveys quickly without needing advanced technical skills or lengthy training. We can easily adjust question types, tailor content for different customer groups, and align surveys with our brand style for both end consumers and retail partners. Another major advantage is the seamless multi-channel distribution. We can share surveys through emails, web links, and embedded forms, making it simple to reach audiences across different touchpoints and improve response rates. Our initial setup with Survicate was smooth, intuitive, and hassle-free, even with limited dedicated IT support. Review collected by and hosted on G2.com.

While Survicate serves our core customer feedback and market research needs very well, there are a few noticeable areas that could be optimized. First, the advanced branding and design customization options are somewhat limited. Although we can add basic logos and colors, we lack deeper styling controls to fully match our corporate design standards across all survey elements. Secondly, the advanced data filtering and cross-analysis functions feel restricted. We often need to segment feedback by customer region, product line, or sales channel to support internal reporting. The current tool lacks in-depth custom filtering and cross-tabulation features, forcing us to export raw data and complete detailed analysis manually in spreadsheets. Review collected by and hosted on G2.com.

What stands out most about Survicate is how easy it makes collecting and acting on user feedback without needing a complex setup. You can launch surveys across multiple channels—web, email, in-app, and mobile—pretty quickly, and they all tie back into one clean dashboard. Review collected by and hosted on G2.com.

One downside of Survicate is that its customization and advanced features can feel somewhat limited. While it works well for quick surveys, more complex use cases—like detailed audience targeting or advanced logic—can be harder to implement. Additionally, the analytics and reporting capabilities are relatively basic, which can make deeper insights or research more challenging Review collected by and hosted on G2.com.

It has a very native UX and UI, which makes it easy to get onboarded and quickly feel comfortable using it. The functionality is great overall. I especially like the visualization of the logic and how clearly the questions are connected. Review collected by and hosted on G2.com.

We’ve already raised this with the team, and I feel confident a workaround will be available soon. That said, I’d still like to see more options to filter responses based on Braze attributes. The widget option is nice, but it feels very manual and takes extra effort to manage. Review collected by and hosted on G2.com.

Survicate makes the process of survey creation and launching more efficient and inclusive

The targeting of survey audiences is also effectively handled by this app, with flexible survey designs

We have experienced brilliant integration mechanisms from Survicate, more so with numerous analytical tools and this makes it easy to evaluate the feedback shared

Survicate has responsible and kind customer support, that is informative and approachable to offer help

The collection of feedback is not limited, as it ensures we get them from diverse channels, accommodating diversity Review collected by and hosted on G2.com.

Survicate has unattainable licensing structures, which restricts growing companies from using this app

The app has numerous features that demands articulate settings, and this expands the learning curve or process Review collected by and hosted on G2.com.

It really simple to use and navigate with AI features that can assist with drafting the survey questions which makes the process less time consuming. Review collected by and hosted on G2.com.

As someone who is drawn to visual aesthetics, the platform is not very attractive or interactive. The plans are at the higher end or the price scale. Review collected by and hosted on G2.com.

This tool has been a great help in our customer support department.

Distribute, analyze and Act on feedback, has provided us with increase in survey responses, Helped us analyze and place the information into graphs and reports, and made it a lot earsier to pin point areas where we have had to work Review collected by and hosted on G2.com.

I would love to have this integtration in Whatsapp as well since many of our clients are whatsapp users Review collected by and hosted on G2.com.

I confess that I had a difficult streak with the survey platforms: most were very expensive, too much to use or simply didn’t give me the data I needed. Since I started using Survicate I was hooked from the beginning, how easy it integrates with everything and how simple it is to start using it. It was the most intuitive thing to create effective surveys without being an expert, just by writing "I want to know how users feel after onboarding", the AI put together a survey ready to launch, with questions that went straight to the point. Not to mention the support: they give you a real conversation, and respond quickly and solve problems. Review collected by and hosted on G2.com.

The truth is that I did not encounter major flaws. The tool always worked wonderfully, without those drops or errors that give you a headache. Surveys load in seconds and information is always available. The truth is that it’s one of those tools you can rely on, without fear of unpleasant surprises. Review collected by and hosted on G2.com.

I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usage. The team at Survicate is also very good and quick at resolving any questions or issues that arise, which is rare. Survicate works silently and automatically in the background for us. The initial setup was also very easy with little to no coding required. Review collected by and hosted on G2.com.

We have a limit on the number of NPS feedback scores we can obtain in a month. Review collected by and hosted on G2.com.

This tool is straightforward to set up and offers a variety of display options, including native mobile, web, and standalone formats. Its clear content hierarchy makes it easy to organize projects into folders, which helps keep everything structured. The flexible survey placement also enhances both reach and adaptability. Review collected by and hosted on G2.com.

The platform offers a limited range of question types, and I find that some useful options are missing. Additionally, it counts partial responses as full responses, which has the potential to distort the results. I also find the character limits in the privacy policy settings to be quite restrictive. Review collected by and hosted on G2.com.