Survicate Features
Summary of Features
Survey Management
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
Process Management
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
System Management
- Security
- System Monitoring
Filter for Features
Survey Management
Brand Design ConsistencyBased on 14 Survicate reviews and verified by the G2 Product R&D team. Creates feedback forms that are consistent with the design of the site. | 88% (Based on 14 reviews) |
Survey DeploymentBased on 13 Survicate reviews and verified by the G2 Product R&D team. Supports the creation and deployment of different survey types on different channels or devices. | 88% (Based on 13 reviews) |
Feedback CollectionBased on 13 Survicate reviews and verified by the G2 Product R&D team. Solicits, captures, and centralizes feedback from both structured and unstructured sources. | 90% (Based on 13 reviews) |
Device ResponsivenessBased on 13 Survicate reviews and verified by the G2 Product R&D team. Allows designs to adapt automatically to the device that users access the survey or software. | 78% (Based on 13 reviews) |
Process Management
Feedback AggregationBased on 11 Survicate reviews and verified by the G2 Product R&D team. Aggregates feedback and transforms feedback into actionable insights. | 92% (Based on 11 reviews) |
Trigger AlertsTriggers creation of a new case after customer leaves feedback. This feature was mentioned in 11 Survicate reviews. | 83% (Based on 11 reviews) |
Real-Time AnalysisBased on 10 Survicate reviews and verified by the G2 Product R&D team. Analyze collected feedback near or in real-time. | 90% (Based on 10 reviews) |
Real-Time ActionTrigger strategic workflows to quickly resolve issues and increase customer satisfaction. 10 reviewers of Survicate have provided feedback on this feature. | 83% (Based on 10 reviews) |
System Management
SecurityBased on 11 Survicate reviews and verified by the G2 Product R&D team. Provides a secure and compliant system. | 95% (Based on 11 reviews) |
System MonitoringBased on 11 Survicate reviews. Continually inspects, audits, and monitors system to keep it up to date. | 95% (Based on 11 reviews) |
User Response Methods
SurveyText-based surveys or quizzes related to user experience. | Not enough data available |
Video SnippetsIndividually recorded video clips based on situations or prompts. | n/a |
Video InterviewOne-on-one video conferences with users. | n/a |
Photo SubmissionScreenshots or in-context photos sent in from users. | n/a |
Text/NotesText responses to situational prompts. | Not enough data available |
Participant Selection
In-AppIntercepting users during application usage. | Not enough data available |
In-StoreIntercepting customers during in-person shopping experience. | Not enough data available |
On-SiteIntercepting visitors while on particular webpage. | Not enough data available |
Recruitment PoolVendor-provided database of respondents. | n/a |
Insights
AnalyticsActionable data generated from user responses. | Not enough data available |
CollaborationCollaborative tools for analyzing or repurposing responses. | Not enough data available |
SortingTools for tagging, storing, and searching responses. | Not enough data available |
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