Survicate Features
User Response Methods (2)
Survey
Based on 54 Survicate reviews and verified by the G2 Product R&D team. Text-based surveys or quizzes related to user experience.
Text/Notes
Based on 44 Survicate reviews and verified by the G2 Product R&D team. Text responses to situational prompts.
Participant Selection (3)
In-App
Based on 35 Survicate reviews and verified by the G2 Product R&D team. Intercepting users during application usage.
In-Store
Based on 25 Survicate reviews. Intercepting customers during in-person shopping experience.
On-Site
Based on 36 Survicate reviews and verified by the G2 Product R&D team. Intercepting visitors while on particular webpage.
Insights (3)
Analytics
Based on 47 Survicate reviews and verified by the G2 Product R&D team. Actionable data generated from user responses.
Collaboration
Based on 37 Survicate reviews and verified by the G2 Product R&D team. Collaborative tools for analyzing or repurposing responses.
Sorting
Based on 34 Survicate reviews and verified by the G2 Product R&D team. Tools for tagging, storing, and searching responses.
Voice (2)
Dictation
Provides dictation capabilities.
Accuracy
Gives the user a reliable and accurate transcription of the text.
Transcription (4)
Speaker Identification
Identifies and differentiates between different speakers.
Timecode Management
Provides timestamps for the transcription and gives the user the ability to alter them.
Closed Captioning
Allows for transcription to be displayed as closed captioning for a video.
Custom Dictionary
Ability to add words or phrases to a custom dictionary for transcription.
Editing (4)
Collaboration
Have the ability to share your project and grant collaborators access to comment or edit.
Spell Check and Punctuation
Provides spell checking and punctuation, such as commas, periods, and question marks.
Text Editing
Facilitates the editing of transcription via a text editor.
Translation
Allows for the translation of the transcribed text.
Integration (5)
Data Security
Gives the user a secure platform for transcription which does not scrape data or compromise user data.
API
Provides an API to port the transcription into external applications.
Voice Files
Supports uploading recorded voice data into the solution.
Live Captioning
Allows for the user to incorporate live transcription into video footage.
Integrates With Existing Applications
Integrates with existing applications to allow for seamless transcription of audio.
Analytics (4)
Net Promoter Score (NPS)
As reported in 10 Survicate reviews. Calculates net promoter score (NPS) using customer feedback data.
Customer Satisfaction (CSAT) Score
Based on 10 Survicate reviews. Calculates customer satisfaction (CSAT) score using customer feedback data.
Customer Effort Score (CES)
As reported in 10 Survicate reviews. Calculates customer effort score (CES) using customer feedback data.
Gamification
Provides gamification tools to incentivize employees to leverage customer feedback insights.
Customization (4)
Stakeholder Management
Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.
Multilanguage Support
Allow users to create surveys and repond to customer feedback in a variety of languages.
Multiple Branding Support
Allows users to deploy surveys and intake feedback data for multiple brands.
Vertical-specific Solutions
Vendor provides industry- or role-specific experience management solutions.
Feedback Management (3)
Tagging
Tag content to organize and assign to specific departments or categories
Segmentation
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Custom Reports and Dashboards
Allows users to easily build customized reports and dashboards.
Feedback Analysis (3)
Thematic Analysis
Identifies key phrases, themes, and patterns within a given text
Sentiment Analysis
Outputs the sentiment (positive or negative) of a given text
NPS/CSAT Scoring
Measures and reports on NPS, CSAT, or other metrics over time
Feedback Sources (4)
Online Reviews
Analyzes feedback from online reviews
Surveys
Analyzes feedback from surveys through built-in survey features or integrations with survey tools
Social Media
Analyzes customer feedback from social media
Customer Service Channels
Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat
Survey Management (4)
Survey Builder
Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor 74 reviewers of Survicate have provided feedback on this feature.
Question Types
Based on 73 Survicate reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings
Templates
Offers pre-built templates for creating surveys with different audiences or use cases This feature was mentioned in 68 Survicate reviews.
Survey Distribution
Based on 70 Survicate reviews. Provides tools for distributing surveys through email, SMS, social media, etc.
Survey Customization (4)
Branching/Skip Logic
Based on 68 Survicate reviews. Helps create more intelligent surveys based on respondent's actions and answers
Branding
Allows users to customize survey colors, logos, and URLs to match company branding 66 reviewers of Survicate have provided feedback on this feature.
Multimedia Support
Ability to embed videos, photos, or other rich media 57 reviewers of Survicate have provided feedback on this feature.
Multilingual Surveys
Based on 50 Survicate reviews. Allows for creation of surveys in different languages and advanced survey translation
Survey Insights (4)
Reporting & Analytics
Provides tools to visualize and analyze data This feature was mentioned in 73 Survicate reviews.
BI Tools Integration
Allows integration with third -party reporting and business intelligence applications This feature was mentioned in 53 Survicate reviews.
Data Exporting
Allows users to export reports from the product into an .xsl, .csv, or .pdf file 65 reviewers of Survicate have provided feedback on this feature.
Permissions
Allows administrators to set permissions on viewing, filtering, or sharing survey results 63 reviewers of Survicate have provided feedback on this feature.
Generative AI (5)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary. 12 reviewers of Survicate have provided feedback on this feature.
Agentic AI - Experience Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Survey (3)
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Transcription (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives





