[ Survicate Reviews ](https://www.g2.com/products/survicate/reviews) [ Survicate Reviews ](https://www.g2.com/products/survicate/reviews) # Survicate Features ##### ## User Response Methods (2) Survey Text-based surveys or quizzes related to user experience. Text/Notes Text responses to situational prompts. Show More ##### ## Participant Selection (3) In-App Intercepting users during application usage. In-Store Intercepting customers during in-person shopping experience. On-Site Intercepting visitors while on particular webpage. Show More ##### ## Insights (3) Analytics Actionable data generated from user responses. Collaboration Collaborative tools for analyzing or repurposing responses. Sorting Tools for tagging, storing, and searching responses. Show More ##### ## Voice (2) Dictation Provides dictation capabilities. Accuracy Gives the user a reliable and accurate transcription of the text. Show More ##### ## Transcription (4) Speaker Identification Identifies and differentiates between different speakers. Timecode Management Provides timestamps for the transcription and gives the user the ability to alter them. Closed Captioning Allows for transcription to be displayed as closed captioning for a video. Custom Dictionary Ability to add words or phrases to a custom dictionary for transcription. Show More ##### ## Editing (4) Collaboration Have the ability to share your project and grant collaborators access to comment or edit. Spell Check and Punctuation Provides spell checking and punctuation, such as commas, periods, and question marks. Text Editing Facilitates the editing of transcription via a text editor. Translation Allows for the translation of the transcribed text. Show More ##### ## Integration (5) Data Security Gives the user a secure platform for transcription which does not scrape data or compromise user data. API Provides an API to port the transcription into external applications. Voice Files Supports uploading recorded voice data into the solution. Live Captioning Allows for the user to incorporate live transcription into video footage. Integrates With Existing Applications Integrates with existing applications to allow for seamless transcription of audio. Show More ##### ## Analytics (4) Net Promoter Score (NPS) Calculates net promoter score (NPS) using customer feedback data. Customer Satisfaction (CSAT) Score Calculates customer satisfaction (CSAT) score using customer feedback data. Customer Effort Score (CES) Calculates customer effort score (CES) using customer feedback data. Gamification Provides gamification tools to incentivize employees to leverage customer feedback insights. Show More ##### ## Customization (4) Stakeholder Management Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience. Multilanguage Support Allow users to create surveys and repond to customer feedback in a variety of languages. Multiple Branding Support Allows users to deploy surveys and intake feedback data for multiple brands. Vertical-specific Solutions Vendor provides industry- or role-specific experience management solutions. Show More ##### ## Feedback Management (3) Tagging Tag content to organize and assign to specific departments or categories Segmentation Break down a population of users by demographics, sequence actions, time, and able to build custom segments. Custom Reports and Dashboards Allows users to easily build customized reports and dashboards. Show More ##### ## Feedback Analysis (3) Thematic Analysis Identifies key phrases, themes, and patterns within a given text Sentiment Analysis Outputs the sentiment (positive or negative) of a given text NPS/CSAT Scoring Measures and reports on NPS, CSAT, or other metrics over time Show More ##### ## Feedback Sources (4) Online Reviews Analyzes feedback from online reviews Surveys Analyzes feedback from surveys through built-in survey features or integrations with survey tools Social Media Analyzes customer feedback from social media Customer Service Channels Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat Show More ##### ## Survey Management (4) Survey Builder Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor Question Types Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings Templates Offers pre-built templates for creating surveys with different audiences or use cases Survey Distribution Provides tools for distributing surveys through email, SMS, social media, etc. Show More ##### ## Survey Customization (4) Branching/Skip Logic Helps create more intelligent surveys based on respondent's actions and answers Branding Allows users to customize survey colors, logos, and URLs to match company branding Multimedia Support Ability to embed videos, photos, or other rich media Multilingual Surveys Allows for creation of surveys in different languages and advanced survey translation Show More ##### ## Survey Insights (4) Reporting & Analytics Provides tools to visualize and analyze data BI Tools Integration Allows integration with third -party reporting and business intelligence applications Data Exporting Allows users to export reports from the product into an .xsl, .csv, or .pdf file Permissions Allows administrators to set permissions on viewing, filtering, or sharing survey results Show More ##### ## Generative AI (5) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Experience Management (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Survey (3) Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Transcription (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") SurveyMonkey 4.4/5 (23,210) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") Qualtrics Market Research 4.4/5 (2,913) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") Hotjar by Contentsquare 4.3/5 (329) ](https://www.g2.com/products/hotjar-by-contentsquare/reviews) [ View All Alternatives ](https://www.g2.com/products/survicate/competitors/alternatives) Survicate Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5 (23,555) [ Compare Now ](https://www.g2.com/compare/surveymonkey-vs-survicate) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3189487dc2131b54d5ff7c0edef7f9d5/typeform.png "Product Avatar Image") Typeform 4.5/5 (1,004) [ Compare Now ](https://www.g2.com/compare/survicate-vs-typeform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5 (954) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-survicate) ##### Categories on G2 [ Survey ](https://www.g2.com/categories/survey)[ Feedback Analytics ](https://www.g2.com/categories/feedback-analytics)[ Transcription ](https://www.g2.com/categories/transcription) [ Experience Management ](https://www.g2.com/categories/experience-management)[ User Research ](https://www.g2.com/categories/user-research) Show More ##### Explore More [ Which procure-to-pay system is most recommended by professionals ](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[ Best payroll software for small business ](https://www.g2.com/discussions/best-payroll-software-for-small-business)[ Which enterprise mobility management platforms avoid user friction while enforcing security policies for distributed workforces? ](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-avoid-user-friction-while-enforcing-security-policies-for-distributed-workforces) [ Which is the most trusted file recovery software by IT leaders based on user reviews? ](https://www.g2.com/discussions/which-is-the-most-trusted-file-recovery-software-by-it-leaders-based-on-user-reviews)[ How to pick the best social media management tool ](https://www.g2.com/discussions/how-do-i-pick-one-from-the-available-best-social-media-management-tools)[ Pros and Cons Details ](https://www.g2.com/products/survicate/reviews?qs=pros-and-cons) Show More [ Which procure-to-pay system is most recommended by professionals ](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[ Best payroll software for small business ](https://www.g2.com/discussions/best-payroll-software-for-small-business)[ Which enterprise mobility management platforms avoid user friction while enforcing security policies for distributed workforces? ](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-avoid-user-friction-while-enforcing-security-policies-for-distributed-workforces) [ Which is the most trusted file recovery software by IT leaders based on user reviews? ](https://www.g2.com/discussions/which-is-the-most-trusted-file-recovery-software-by-it-leaders-based-on-user-reviews)[ How to pick the best social media management tool ](https://www.g2.com/discussions/how-do-i-pick-one-from-the-available-best-social-media-management-tools)[ Pros and Cons Details ](https://www.g2.com/products/survicate/reviews?qs=pros-and-cons)