Survicate Features

Based on 54 Survicate reviews and verified by the G2 Product R&D team. Text-based surveys or quizzes related to user experience.

Based on 44 Survicate reviews and verified by the G2 Product R&D team. Text responses to situational prompts.

Based on 35 Survicate reviews and verified by the G2 Product R&D team. Intercepting users during application usage.

Intercepting customers during in-person shopping experience. This feature was mentioned in 25 Survicate reviews.

Based on 36 Survicate reviews and verified by the G2 Product R&D team. Intercepting visitors while on particular webpage.

Based on 47 Survicate reviews and verified by the G2 Product R&D team. Actionable data generated from user responses.

Based on 37 Survicate reviews and verified by the G2 Product R&D team. Collaborative tools for analyzing or repurposing responses.

Based on 34 Survicate reviews and verified by the G2 Product R&D team. Tools for tagging, storing, and searching responses.

Provides dictation capabilities.

Gives the user a reliable and accurate transcription of the text.

Identifies and differentiates between different speakers.

Provides timestamps for the transcription and gives the user the ability to alter them.

Allows for transcription to be displayed as closed captioning for a video.

Ability to add words or phrases to a custom dictionary for transcription.

Have the ability to share your project and grant collaborators access to comment or edit.

Provides spell checking and punctuation, such as commas, periods, and question marks.

Facilitates the editing of transcription via a text editor.

Allows for the translation of the transcribed text.

Gives the user a secure platform for transcription which does not scrape data or compromise user data.

Provides an API to port the transcription into external applications.

Supports uploading recorded voice data into the solution.

Allows for the user to incorporate live transcription into video footage.

Integrates with existing applications to allow for seamless transcription of audio.

Calculates net promoter score (NPS) using customer feedback data. This feature was mentioned in 10 Survicate reviews.

Calculates customer satisfaction (CSAT) score using customer feedback data. This feature was mentioned in 10 Survicate reviews.

Based on 10 Survicate reviews. Calculates customer effort score (CES) using customer feedback data.

Provides gamification tools to incentivize employees to leverage customer feedback insights.

Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.

Allow users to create surveys and repond to customer feedback in a variety of languages.

Allows users to deploy surveys and intake feedback data for multiple brands.

Vendor provides industry- or role-specific experience management solutions.

Tag content to organize and assign to specific departments or categories

Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

Allows users to easily build customized reports and dashboards.

Identifies key phrases, themes, and patterns within a given text

Outputs the sentiment (positive or negative) of a given text

Measures and reports on NPS, CSAT, or other metrics over time

Analyzes feedback from online reviews

Analyzes feedback from surveys through built-in survey features or integrations with survey tools

Analyzes customer feedback from social media

Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat

Based on 74 Survicate reviews. Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

Based on 73 Survicate reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings

As reported in 68 Survicate reviews. Offers pre-built templates for creating surveys with different audiences or use cases

Provides tools for distributing surveys through email, SMS, social media, etc. 70 reviewers of Survicate have provided feedback on this feature.

As reported in 68 Survicate reviews. Helps create more intelligent surveys based on respondent's actions and answers

Based on 66 Survicate reviews. Allows users to customize survey colors, logos, and URLs to match company branding

Based on 57 Survicate reviews. Ability to embed videos, photos, or other rich media

Allows for creation of surveys in different languages and advanced survey translation 50 reviewers of Survicate have provided feedback on this feature.

Based on 73 Survicate reviews. Provides tools to visualize and analyze data

Based on 53 Survicate reviews. Allows integration with third -party reporting and business intelligence applications

Based on 65 Survicate reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file

Allows administrators to set permissions on viewing, filtering, or sharing survey results This feature was mentioned in 63 Survicate reviews.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Based on 12 Survicate reviews. Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Makes informed choices based on available data and objectives