Survicate Features

Summary of Features

Survey Management

  • Brand Design Consistency
  • Survey Deployment
  • Feedback Collection
  • Device Responsiveness

Process Management

  • Feedback Aggregation
  • Trigger Alerts
  • Real-Time Analysis
  • Real-Time Action

System Management

  • Security
  • System Monitoring

Filter for Features

Survey Management

Brand Design Consistency

Based on 14 Survicate reviews and verified by the G2 Product R&D team. Creates feedback forms that are consistent with the design of the site.
88%
(Based on 14 reviews)

Survey Deployment

Based on 13 Survicate reviews and verified by the G2 Product R&D team. Supports the creation and deployment of different survey types on different channels or devices.
88%
(Based on 13 reviews)

Feedback Collection

Based on 13 Survicate reviews and verified by the G2 Product R&D team. Solicits, captures, and centralizes feedback from both structured and unstructured sources.
90%
(Based on 13 reviews)

Device Responsiveness

Based on 13 Survicate reviews and verified by the G2 Product R&D team. Allows designs to adapt automatically to the device that users access the survey or software.
78%
(Based on 13 reviews)

Process Management

Feedback Aggregation

Based on 11 Survicate reviews and verified by the G2 Product R&D team. Aggregates feedback and transforms feedback into actionable insights.
92%
(Based on 11 reviews)

Trigger Alerts

Triggers creation of a new case after customer leaves feedback. This feature was mentioned in 11 Survicate reviews.
83%
(Based on 11 reviews)

Real-Time Analysis

Based on 10 Survicate reviews and verified by the G2 Product R&D team. Analyze collected feedback near or in real-time.
90%
(Based on 10 reviews)

Real-Time Action

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction. 10 reviewers of Survicate have provided feedback on this feature.
83%
(Based on 10 reviews)

System Management

Security

Based on 11 Survicate reviews and verified by the G2 Product R&D team. Provides a secure and compliant system.
95%
(Based on 11 reviews)

System Monitoring

Based on 11 Survicate reviews. Continually inspects, audits, and monitors system to keep it up to date.
95%
(Based on 11 reviews)

User Response Methods

Survey

Text-based surveys or quizzes related to user experience.

Not enough data available

Video Snippets

Individually recorded video clips based on situations or prompts.
n/a

Video Interview

One-on-one video conferences with users.
n/a

Photo Submission

Screenshots or in-context photos sent in from users.
n/a

Text/Notes

Text responses to situational prompts.

Not enough data available

Participant Selection

In-App

Intercepting users during application usage.

Not enough data available

In-Store

Intercepting customers during in-person shopping experience.

Not enough data available

On-Site

Intercepting visitors while on particular webpage.

Not enough data available

Recruitment Pool

Vendor-provided database of respondents.
n/a

Insights

Analytics

Actionable data generated from user responses.

Not enough data available

Collaboration

Collaborative tools for analyzing or repurposing responses.

Not enough data available

Sorting

Tools for tagging, storing, and searching responses.

Not enough data available

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