Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Collect feedback with a variety of highly targeted surveys, from CSAT to NPS, distributed across channels, from mobile and in-app to website and email. Analyze the collected data with AI automatically analyzing & categorizing the feedback, ask further questions in an AI chat that has access to all your feedback sources, and create customizable dashboards for a bird’s eye view of it all. Then, act on the analyzed feedback with 40+ native integrations, from triggering automated comms in Braze to real-time data syncing with HubSpot. Why Survicate? - Launch high-converting surveys in minutes: create fully customized surveys with powerful logic and branching in multiple languages. Choose from hundreds of expert templates or use AI-assisted survey creation to speed up the process. - Capture feedback across multiple channels: collect insights directly via email, shareable links, your website, in-product experiences, mobile apps, Braze In-App messages, or Intercom chat. - Integrate effortlessly with your tech stack: connect Survicate natively with tools like HubSpot, Salesforce, Braze. Sync data seamlessly to update CRM records, trigger workflows, and fuel your analytics. - Maximize insights with partial responses and targeting: capture feedback even from respondents who don’t fully complete surveys and strategically target surveys based on user actions, attributes, or browsing behavior. - Uncover insights faster with AI: use the AI Insights Hub and Research Assistant to automatically categorize feedback, detect trends, and answer research questions—and make informed decisions without drowning in raw data. You’ll be able to: - Understand your users' experiences across your website, mobile app, product, and emails. - Track and improve key metrics over time. Monitor CSAT, NPS®, CES, and custom KPIs with recurring surveys and real-time analytics. - Identify customer needs, potential churn signals, feature requests, and opportunities for growth with perfectly targeted surveys paired with AI-powered feedback analysis. - Democratize access to customer insights across your organization, enabling product managers, researchers, marketers, and support teams to make data-driven decisions. Automatically share insights in Slack channels, view data in Survicate’s dashboards, export reports and share with the team. - Build stronger relationships with your customers. Close the feedback loop by acting on insights, improving your offerings, and showing customers that their voice shapes actually your business. With Survicate, you don't just collect feedback—you transform it into a strategic advantage. Tap into real-time customer intelligence, make smarter decisions, and create products and experiences your customers love.