Very easy Klaviyo integration with copy/paste email code for NPS surveys. Customer support has been very helpful so far.

The flexible survey creator lets me build targeted questionnaires for line staff, maintenance teams and customers without developer help. I can set custom scoring tied to our production KPIs, and automated recurring surveys capture steady long-term feedback we use to refine PPWR material processes. Responses get split by stakeholder group for faster analysis, and exported files slot straight into our ISO 9001 audit archives with minimal edits.

It’s quick to contact users within our apps, and it’s easy to get statistics. It’s also straightforward to configure. Pricing is fare. No performance issue. Not yet tried the AI