# SurveyMonkey vs Survicate Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Survicate. Users appreciate its extensive customization options, stating, "It is so much customizable. Everything is available on a single platform."
- **Users say** that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One reviewer noted, "I like the ease of use most about it, and I find that setting it up was easy too," making it a preferred choice for those new to survey creation.
- **According to verified reviews** , Survicate shines in its integration capabilities, particularly with CRM and support tools. Users mention, "I like how Survicate offers native integrations with CRM and support tools," which enhances its utility for businesses looking to streamline feedback management.
- **Reviewers mention** that while Survicate has a strong focus on AI-powered feedback analysis, allowing for quick trend spotting, it still faces challenges in overall market presence and user engagement compared to SurveyMonkey, which has a much larger user base and review count.
- **Users highlight** that SurveyMonkey's advanced features, such as AI capabilities for deeper analysis, significantly improve efficiency. One user remarked, "The AI features improve efficiency, allowing for deeper and faster analysis," showcasing its strength in data handling.
- **G2 reviewers note** that while Survicate offers a free entry-level price, which is appealing for small businesses, SurveyMonkey's comprehensive features and higher satisfaction ratings make it a more robust option for those willing to invest in a premium survey tool.



| | SurveyMonkey | Survicate | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 23,535 | 206 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (46.1% of reviews) | 
| **Entry Level Price** | Contact Us | Free | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### Survicate

Pros:
- Ease of Use (27 reviews)
- Survey Management (19 reviews)

Cons:
- Survey Issues (12 reviews)
- Limitations (11 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | Survicate | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20660 reviews) | 8.9 (161 reviews) | 
  | **Ease of Use** | 9.2 (20778 reviews) | 9.3 (165 reviews) | 
  | **Ease of Setup** | 9.0 (8114 reviews) | 9.1 (112 reviews) | 
  | **Ease of Admin** | 8.9 (7620 reviews) | 9.0 (91 reviews) | 
  | **Quality of Support** | 8.6 (14655 reviews) | 9.4 (158 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6670 reviews) | 9.3 (89 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20204 reviews) | 9.2 (152 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Survicate

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For beginners just starting to collect feedback. No strings attached.

Key Features:
- Collect feedback across email, link, and web
-  Create a survey with AI or templates
- Display survey logic

[Browse all 5 editions](https://www.g2.com/products/survicate/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Survicate** | 8.0/10 | 58 |

#### User Response Methods

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Survey** | Not enough data | 9.4 (54 reviews) ✓ Verified | 
| **Video Snippets** | Not enough data | Feature Not Available | 
| **Video Interview** | Not enough data | Feature Not Available | 
| **Photo Submission** | Not enough data | Feature Not Available | 
| **Text/Notes** | Not enough data | 8.4 (44 reviews) ✓ Verified | 

#### Participant Selection

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **In-App** | Not enough data | 8.7 (35 reviews) ✓ Verified | 
| **In-Store** | Not enough data | 6.9 (25 reviews) | 
| **On-Site** | Not enough data | 8.3 (36 reviews) ✓ Verified | 
| **Recruitment Pool** | Not enough data | Feature Not Available | 

#### Insights

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Analytics** | Not enough data | 8.5 (47 reviews) ✓ Verified | 
| **Collaboration** | Not enough data | 8.2 (37 reviews) ✓ Verified | 
| **Sorting** | Not enough data | 8.2 (34 reviews) ✓ Verified | 

#### Generative AI

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 5.7 (12 reviews) | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Survicate** | N/A | N/A |

#### Voice

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Dictation** | Not enough data | Not enough data | 
| **Accuracy** | Not enough data | Not enough data | 

#### Transcription

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Speaker Identification** | Not enough data | Not enough data | 
| **Timecode Management** | Not enough data | Not enough data | 
| **Closed Captioning** | Not enough data | Not enough data | 
| **Custom Dictionary** | Not enough data | Not enough data | 

#### Editing

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Collaboration** | Not enough data | Not enough data | 
| **Spell Check and Punctuation** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Translation** | Not enough data | Not enough data | 

#### Integration

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Voice Files** | Not enough data | Not enough data | 
| **Live Captioning** | Not enough data | Not enough data | 
| **Integrates With Existing Applications** | Not enough data | Not enough data | 

#### Agentic AI - Transcription

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Survicate** | 8.2/10 | 10 |

#### Analytics

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 9.2 (10 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.7 (10 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 9.0 (10 reviews) | 
| **Gamification** | Not enough data | 7.4 (9 reviews) | 

#### Customization

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.0 (9 reviews) | 
| **Multilanguage Support** | Not enough data | 8.1 (9 reviews) | 
| **Multiple Branding Support** | Not enough data | 7.8 (9 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.1 (8 reviews) | 

#### Generative AI

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.8 (6 reviews) | 

#### Agentic AI - Experience Management

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 191 |
| **Survicate** | 7.9/10 | 12 |

#### Feedback Management

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Tagging** | 7.8 (150 reviews) | 7.0 (9 reviews) | 
| **Segmentation** | 8.1 (146 reviews) | 7.6 (9 reviews) | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | 8.3 (9 reviews) | 

#### Feedback Analysis

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Thematic Analysis** | 8.2 (145 reviews) | 7.0 (9 reviews) | 
| **Sentiment Analysis** | 7.9 (145 reviews) | 6.9 (9 reviews) | 
| **NPS/CSAT Scoring** | 7.6 (139 reviews) | 8.9 (9 reviews) | 

#### Feedback Sources

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | 9.4 (8 reviews) | 
| **Surveys** | 9.1 (169 reviews) | 9.0 (10 reviews) | 
| **Social Media** | 7.8 (139 reviews) | 7.9 (8 reviews) | 
| **Customer Service Channels** | 7.7 (137 reviews) | 8.5 (8 reviews) | 

#### Generative AI

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **AI Text Generation** | 7.4 (131 reviews) | 7.1 (8 reviews) | 
| **AI Text Summarization** | 7.6 (82 reviews) | 7.4 (7 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1692 |
| **Survicate** | 8.2/10 | 83 |

#### Survey Management

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Survey Builder** | 9.0 (1498 reviews) | 9.2 (75 reviews) | 
| **Question Types** | 8.9 (1441 reviews) | 8.8 (73 reviews) | 
| **Templates** | 8.6 (1357 reviews) | 8.6 (68 reviews) | 
| **Survey Distribution** | 8.9 (1415 reviews) | 8.8 (72 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1168 reviews) | 8.8 (71 reviews) | 
| **Branding** | 8.2 (1204 reviews) | 8.7 (67 reviews) | 
| **Multimedia Support** | 8.1 (1074 reviews) | 7.8 (57 reviews) | 
| **Multilingual Surveys** | 8.1 (905 reviews) | 8.4 (50 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1409 reviews) | 8.3 (76 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | 8.1 (54 reviews) | 
| **Data Exporting** | 8.5 (1265 reviews) | 8.8 (65 reviews) | 
| **Permissions** | 8.4 (1139 reviews) | 8.3 (63 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | 7.0 (9 reviews) | 
| **Proactive Assistance** | 7.7 (151 reviews) | 7.0 (9 reviews) | 
| **Decision Making** | 8.0 (151 reviews) | 6.9 (9 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 246 |
| **Survicate** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Custom Fields** | 8.6 (210 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (195 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (215 reviews) | Not enough data | 
| **Design** | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Survicate | 
|---|---|---|
| **Embedded Forms** | 8.3 (174 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (152 reviews) | Not enough data | 
| **Notifications** | 8.3 (198 reviews) | Not enough data | 
| **Payments** | 7.8 (151 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (206 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to SurveyMonkey (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Survicate (3):** [Experience Management Software](https://www.g2.com/categories/experience-management), [User Research Tools](https://www.g2.com/categories/user-research), [Transcription Software](https://www.g2.com/categories/transcription)


---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | Survicate | 
|---|---|---|
| **Small-Business** | 36.5% | 46.1% | 
| **Mid-Market** | 34.1% | 40.3% | 
| **Enterprise** | 29.4% | 13.6% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### Survicate

- **Computer Software:** 16.2%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 9.4%
- **Marketing and Advertising:** 6.8%
- **Internet:** 6.3%
- **Insurance:** 3.1%
- **Health, Wellness and Fitness:** 2.6%
- **Leisure, Travel & Tourism:** 2.6%
- **Education Management:** 2.1%
- **Real Estate:** 2.1%
- **Other:** 36.6%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5114 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (468 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7388 reviews)

### Alternatives to Survicate

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (789 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1047 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (750 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Survicate

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-survicate)