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Compare SurveyMonkey and Survicate 
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At a Glance
Market Segments
Small-Business (36.3% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
Contact Us
Free
SurveyMonkey
Star Rating
(23,220)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurvicate
Star Rating
(196)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its survey builder, with a score of 9.0, making it easy to create and customize surveys. In contrast, Survicate's survey builder received a slightly higher score of 9.2, indicating a more user-friendly experience for creating surveys.
- Reviewers mention that Survicate offers superior quality of support, scoring 9.4 compared to SurveyMonkey's 8.6. This suggests that users may find more responsive and helpful assistance when using Survicate.
- G2 users highlight that Survicate has a higher Customer Effort Score (CES) of 9.7, indicating that users find it easier to navigate and utilize the software compared to SurveyMonkey's score of 8.7, which may lead to a smoother user experience overall.
- Users on G2 report that SurveyMonkey's analytics capabilities, particularly in Net Promoter Score (NPS) tracking, scored 8.7, while Survicate achieved a perfect score of 10.0, showcasing its strength in providing actionable insights from customer feedback.
- Reviewers mention that both platforms offer good customization options, but SurveyMonkey's multi-page forms scored 8.9, slightly outperforming Survicate's score of 8.7 in this area, which may be beneficial for users looking to create more complex surveys.
- Users say that while both platforms support multilingual surveys equally with a score of 8.2, Survicate's overall user satisfaction ratings are higher, suggesting that users may feel more positive about their experience with Survicate compared to SurveyMonkey.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Free Trial
SurveyMonkey
Free Trial is available
Survicate
Free Trial is available
Ratings
Meets Requirements
9.0
20,412
8.9
158
Ease of Use
9.2
20,523
9.2
162
Ease of Setup
9.0
7,864
9.1
110
Ease of Admin
8.9
7,581
9.0
88
Quality of Support
8.6
14,469
9.4
155
Has the product been a good partner in doing business?
8.8
6,630
9.3
86
Product Direction (% positive)
7.7
19,974
9.3
149
Features by Category
User Response Methods
Not enough data
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Participant Selection
Not enough data
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Generative AI
Not enough data
5.7
12
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Customization
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Not enough data
7.8
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.6
143
7.0
9
8.0
142
7.6
9
8.0
141
8.3
9
Feedback Analysis
8.1
139
7.0
9
7.9
138
6.9
9
7.6
135
8.9
9
Feedback Sources
8.1
139
9.4
8
9.0
139
8.9
9
7.8
135
7.9
8
7.7
135
8.5
8
Generative AI
7.3
127
7.1
8
7.6
81
7.4
7
Survey Management
9.0
1332
9.2
74
8.9
1370
8.8
73
8.5
1292
8.6
68
8.8
1335
8.7
70
Survey Customization
8.5
1130
8.8
68
8.2
1162
8.8
66
8.1
1061
7.8
57
8.1
886
8.4
50
Survey Insights
8.6
1279
8.2
73
8.0
916
8.1
53
8.5
1228
8.8
65
8.4
1120
8.3
63
Agentic AI - Survey
7.6
137
7.0
9
7.6
135
7.0
9
7.9
135
6.9
9
Customization
8.6
202
Not enough data
8.3
186
Not enough data
8.7
207
Not enough data
8.6
214
Not enough data
Additional Functionality
8.3
168
Not enough data
7.6
147
Not enough data
8.3
191
Not enough data
7.8
147
Not enough data
8.6
196
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Survicate are categorized as Survey and Feedback Analytics
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Computer Software
16.5%
Information Technology and Services
11.2%
Financial Services
9.6%
Marketing and Advertising
6.9%
Internet
6.4%
Other
49.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Survicate has no discussions with answers
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