Compare SurveyMonkey and Survicate 
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (46.5% of reviews)
Entry-Level Pricing
Contact Us
Free
SurveyMonkey
Star Rating
(23,374)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurvicate
Star Rating
(199)4.6 out of 5
Market Segments
Small-Business (46.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Survicate. Users appreciate its seamless integration with tools like MS Teams, which enhances collaboration and feedback collection after meetings.
- Users say that Survicate shines in its ease of use, particularly for obtaining NPS scores. Reviewers highlight its direct integration with Zendesk, making it a valuable tool for customer support teams looking to analyze feedback quickly and effectively.
- According to verified reviews, SurveyMonkey's extensive library of templates and user-friendly dashboard makes survey creation straightforward, even for those without IT experience. This ease of use is frequently mentioned as a key advantage for users who need to generate surveys rapidly.
- Reviewers mention that Survicate's contextual survey triggers lead to significantly higher response rates, which is a major plus for teams focused on gathering timely feedback. Users appreciate how these features help optimize product and user experience through actionable insights.
- G2 reviewers highlight that while SurveyMonkey has a robust feature set, including advanced reporting and analytics capabilities, Survicate's focus on customer support and feedback loops provides a unique advantage for businesses prioritizing real-time customer engagement.
- Users report that SurveyMonkey's automation features reduce manual work, allowing teams to focus on analysis rather than survey distribution. In contrast, Survicate's strong support team is frequently praised for their quick response times, ensuring users feel supported when issues arise.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Free Trial
SurveyMonkey
Free Trial is available
Survicate
Free Trial is available
Ratings
Meets Requirements
9.0
20,543
8.9
159
Ease of Use
9.2
20,656
9.3
163
Ease of Setup
9.0
7,992
9.1
111
Ease of Admin
8.9
7,609
9.0
89
Quality of Support
8.6
14,576
9.4
156
Has the product been a good partner in doing business?
8.8
6,659
9.3
87
Product Direction (% positive)
7.7
20,104
9.3
150
Features by Category
User Response Methods
Not enough data
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Participant Selection
Not enough data
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Generative AI
Not enough data
5.7
12
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Customization
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Not enough data
7.8
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
7.0
9
8.1
145
7.6
9
8.1
150
8.3
9
Feedback Analysis
8.2
144
7.0
9
7.9
144
6.9
9
7.6
138
8.9
9
Feedback Sources
8.1
146
9.4
8
9.0
158
8.9
9
7.8
139
7.9
8
7.7
137
8.5
8
Generative AI
7.4
131
7.1
8
7.6
83
7.4
7
Survey Management
9.0
1426
9.2
75
8.9
1418
8.8
74
8.6
1347
8.6
68
8.8
1389
8.7
70
Survey Customization
8.5
1159
8.8
69
8.2
1194
8.7
67
8.1
1075
7.8
57
8.1
905
8.4
50
Survey Insights
8.6
1357
8.2
75
8.0
935
8.1
55
8.5
1257
8.8
65
8.4
1135
8.3
63
Agentic AI - Survey
7.6
148
7.0
9
7.7
147
7.0
9
8.0
151
6.9
9
Customization
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
227
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Survicate are categorized as Survey and Feedback Analytics
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Computer Software
16.4%
Information Technology and Services
11.6%
Financial Services
9.5%
Marketing and Advertising
6.9%
Internet
6.3%
Other
49.2%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Survicate has no discussions with answers
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