--- title: Survicate Reviews meta\_title: 'Survicate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 213 reviews by the users' company size, role or industry to find out how Survicate works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 213 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Survicate Reviews & Product Details Visit Website Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 40+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further. Insights Hub automatically categorizes feedback, detects trends, and surfaces patterns across all your sources. Ask Research Assistant a question and get instant answers backed by actual customer quotes, no manual digging required. Finally, close the loop. Push feedback directly to the tools your teams already use: create Jira tickets from bug reports, sync responses to HubSpot or Salesforce, trigger automated workflows in Braze or Klaviyo, and keep everyone aligned with real-time Slack summaries. Feedback stops being a report, joins discussions where they happen, and starts driving decisions that matter. Why teams choose Survicate: - Multi-channel surveys with behavioral targeting and advanced logic - AI that categorizes feedback and detects trends automatically - Customizable dashboards for a real-time view of key metrics across teams - Research Assistant for instant, source-backed answers to research questions - 40+ native integrations with HubSpot, Salesforce, Braze, Zendesk, and more - Every AI insight backed by verifiable customer quotes With Survicate, customer feedback stops being noise and starts driving the decisions that matter. * * * Product Website Survicate Seller [Survicate](https://www.g2.com/sellers/survicate) Discussions [Survicate Community](https://www.g2.com/products/survicate/discuss) Languages Supported English Solution Type All-in-One Overview by Barbara Derkowska-Podhajska (Marketing Director at Survicate) Show More ## Pricing Pricing provided by Survicate. ### Free Free [ View More Pricing Information ](https://www.g2.com/products/survicate/pricing) ## Survicate Integrations (29) What do users say about integrations? Verified by Survicate [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amplitude Analytics ](https://www.g2.com/products/amplitude-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Braze ](https://www.g2.com/products/braze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Customer.io ](https://www.g2.com/products/customer-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Drip ](https://www.g2.com/products/drip/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fin ](https://www.g2.com/products/fin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fullstory ](https://www.g2.com/products/fullstory/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud BigQuery ](https://www.g2.com/products/google-cloud-bigquery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Iterable ](https://www.g2.com/products/iterable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linear ](https://www.g2.com/products/linear/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LiveChat ](https://www.g2.com/products/livechat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mixpanel ](https://www.g2.com/products/mixpanel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely One ](https://www.g2.com/products/optimizely-one/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Web Experimentation ](https://www.g2.com/products/optimizely-web-experimentation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Productboard ](https://www.g2.com/products/productboard/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Marketing Cloud Suite ](https://www.g2.com/products/salesforce-marketing-cloud-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Smartlook ](https://www.g2.com/products/smartlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") tl;dv ](https://www.g2.com/products/tl-dv/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UXCam ](https://www.g2.com/products/uxcam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) Show More ![Myungseop J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Myungseop J.") MJ Myungseop J. SaaS & Digital Compliance Operations Manager Information Technology and Services Mid-Market (51-1000 emp.) 6/20/2026 "GDPR-Compliant Survey Hub for Manufacturing, Lacks Industrial Customization" 3/5 What do you like best about Survicate? EU-based server storage is the biggest win, fully satisfying our plant’s GDPR and ISO 9001 audit rules with native consent logs we can export directly. Its AI sorting tool cuts massive time spent parsing open supplier and customer feedback. Scheduled post-delivery NPS/CSAT surveys run reliably, and file exports plug straight into our quality management docs without rework. It unified scattered paper surveys and email feedback, auto-generates audit-ready reports, and connects to our MES, Outlook and Nextcloud for centralized record archiving. Review collected by and hosted on G2.com. What do you dislike about Survicate? There are no ready-made ISO 9001 reporting templates, so our quality team manually restructures every dataset. Offline survey functionality is weak, creating bottlenecks for factory floors with spotty Wi-Fi. Monthly response limits lock us into higher pricing tiers. API constraints throttle MES syncs, requiring extra custom scripts to tie feedback to production batches. Branding tools are inflexible: custom CSS won’t apply to email surveys, and each supplier questionnaire needs manual edits to match our audit document formatting. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? It consolidates all stakeholder feedback onto a GDPR-compliant platform, eliminating messy paper and email workflows. Automated analysis and standardized reporting drastically reduce manual admin, while EU data residency and traceable consent simplify external ISO audits. We easily identify repeated production defects to drive process optimization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Hàn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hàn P.") HP Hàn P. Market Research Coordinator Consumer Goods Mid-Market (51-1000 emp.) 4/24/2026 "Centralizes Feedback with Ease but Needs More Advanced Features" 3/5 What do you like best about Survicate? I really like Survicate's outstanding ease of use and flexible survey customization, which fits perfectly with our daily market research work at our consumer goods manufacturing company. The intuitive interface allows our team to design professional, branded surveys quickly without needing advanced technical skills or lengthy training. We can easily adjust question types, tailor content for different customer groups, and align surveys with our brand style for both end consumers and retail partners. Another major advantage is the seamless multi-channel distribution. We can share surveys through emails, web links, and embedded forms, making it simple to reach audiences across different touchpoints and improve response rates. Our initial setup with Survicate was smooth, intuitive, and hassle-free, even with limited dedicated IT support. Review collected by and hosted on G2.com. What do you dislike about Survicate? While Survicate serves our core customer feedback and market research needs very well, there are a few noticeable areas that could be optimized. First, the advanced branding and design customization options are somewhat limited. Although we can add basic logos and colors, we lack deeper styling controls to fully match our corporate design standards across all survey elements. Secondly, the advanced data filtering and cross-analysis functions feel restricted. We often need to segment feedback by customer region, product line, or sales channel to support internal reporting. The current tool lacks in-depth custom filtering and cross-tabulation features, forcing us to export raw data and complete detailed analysis manually in spreadsheets. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? Survicate centralizes our survey creation, distribution, and data analysis, solving slow and fragmented feedback processes. It boosts response rates, organizes feedback, and provides actionable insights, enabling timely product strategy adjustments and reducing manual effort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jenny A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny A.") JA Jenny A. Director of Customer Success Small-Business (50 or fewer emp.) 2/10/2022 "Update: due to limitations, we switched where we handle our NPS surveys" 3/5 What do you like best about Survicate? We still use Survicate as a plugin through Intercom, which allows us to get feedback from customers automatically based on actions they take and how long they've been with us. We still use Survicate to send an email with a feedback survey to any churned customers. That has provided us with some invaluable insights. Review collected by and hosted on G2.com. What do you dislike about Survicate? It became a dealbreaker that you can't combine the in-app chat NPS survey with the email version. You need to combine the feedback manually and manually calculate a global NPS score from there. That t was becoming too time-consuming as we scaled. I also didn't like that you couldn't see a change in sentiment over time if the same customer responded to the NPS survey again. Review collected by and hosted on G2.com. Recommendations to others considering Survicate: This feels like the perfect "intro to feedback survey" tool. If you're trying to run a large-scale feedback operation, you may need to use a more enterprise tool. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? We're able to get feedback from our customers in a personalized, yet automated way. The post-mortem survey has helped us drive product changes and win back business. Review collected by and hosted on G2.com. Show More 2/13/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Survicate? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Survicate ](https://www.g2.com/products/survicate/discussions/new) GU Guest User What is Survicate used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-survicate-used-for) [ View all Discussions ](https://www.g2.com/products/survicate/discuss) ## Pricing Options Pricing provided by Survicate. ### Free Free ### Starter Starting at $89.00 Per Month ### Growth Starting at $56.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/survicate/pricing) Survicate Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/surveymonkey-vs-survicate) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3189487dc2131b54d5ff7c0edef7f9d5/typeform.png "Product Avatar Image") Typeform 4.5/5(1,017) [ Compare Now ](https://www.g2.com/compare/survicate-vs-typeform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5(956) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-survicate) ##### ##### Survicate Features User Response Methods Survey Text/Notes Insights Analytics Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support [ View More Features ](https://www.g2.com/products/survicate/features) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Hotjar by Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotjar by Contentsquare") Hotjar by Contentsquare 4.3/5(345) ](https://www.g2.com/products/hotjar-by-contentsquare/reviews) [ View All Alternatives ](https://www.g2.com/products/survicate/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Transcription](https://www.g2.com/categories/transcription) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Transcription](https://www.g2.com/categories/transcription)[Experience Management](https://www.g2.com/categories/experience-management)[User Research](https://www.g2.com/categories/user-research) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best video conferencing app for small business](https://www.g2.com/discussions/what-s-the-best-video-conferencing-app-for-small-businesses)[What data privacy and consent considerations should a company think through when choosing a lead retrieval platform so it does not create compliance problems after the event?](https://www.g2.com/discussions/what-data-privacy-and-consent-considerations-should-a-company-think-through-when-choosing-a-lead-retrieval-platform-so-it-does-not-create-compliance-problems-after-the-event)[Hybrid Workplace Trends in 2022](https://www.g2.com/articles/hybrid-workplace-trends-2022) [What Oracle EBS resellers are most trusted by ERP managers based on hands-on implementation experience?](https://www.g2.com/discussions/what-oracle-ebs-resellers-are-most-trusted-by-erp-managers-based-on-hands-on-implementation-experience)[Auto dialer service top picks](https://www.g2.com/discussions/auto-dialer-service-top-picks)[Pros and Cons Details](https://www.g2.com/products/survicate/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)