# Best Remote Desktop Software

## How Many Remote Desktop Software Products Does G2 Track?

**Total Products under this Category:** 156

### Category Stats (Sep 2026)

- **Average Rating:** 4.44/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Crossover (+1.02%) - Among all products in this category, Crossover recorded the largest rating increase compared to last month

_Last updated: September 01, 2026_

## How Does G2 Rank Remote Desktop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,300+ Authentic Reviews
- 156+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Desktop Software
 ![G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-desktop/grids.png?focus%5B%5D=2397&focus%5B%5D=15890&focus%5B%5D=70792&focus%5B%5D=139592&focus%5B%5D=15101&focus%5B%5D=55794&focus%5B%5D=32592&focus%5B%5D=15025)

Highlighted products: TeamViewer, Zoho Assist, Action1, Microsoft Quick Assist, Chrome Remote Desktop, RemotePC, Splashtop Remote Access, and ScreenConnect.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=action1&focus%5B%5D=microsoft-quick-assist&focus%5B%5D=chrome-remote-desktop&focus%5B%5D=remotepc&focus%5B%5D=splashtop-remote-access&focus%5B%5D=screenconnect)

**Sponsored**

### Heimdal

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=890&secure%5Bchosen_at%5D=2026-09-03T21%3A43%3A14Z&secure%5Bdisplayable_resource_id%5D=890&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=890&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=165598&secure%5Bresource_id%5D=890&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-desktop&secure%5Btoken%5D=5bb84d7e4a0126bcc8b286f1f367aba3002be6983569638a7ec634c7e3df053c&secure%5Burl%5D=https%3A%2F%2Fheimdalsecurity.com%2Fenterprise-security%2Fproducts%2Fremote-desktop%3Fpartner%3Dg2com%26source%3Dg2.com&secure%5Burl_type%5D=custom_url)

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,074

#### How Do G2 Users Rate TeamViewer?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of TeamViewer, enjoying a smooth experience for remote access and support.
- Users appreciate the **easy remote access** provided by TeamViewer, simplifying connections and enhancing productivity.
- Users value the **easy remote access** with TeamViewer, simplifying connections and control over devices effortlessly.
- Users love the **Easy Access** feature of TeamViewer, making remote connections seamless and efficient.
- Users appreciate the **seamless remote access** of TeamViewer, enhancing productivity through easy connections and cross-platform compatibility.

##### Cons

- Users face significant **connection issues** with TeamViewer, impacting performance during slow or unstable internet conditions.
- Users experience **connectivity issues** with TeamViewer, leading to poor performance during slow or bad connections.
- Users find TeamViewer **expensive** in South Africa due to high subscription fees and limited performance on slow connections.
- Users experience **slow performance** with TeamViewer, particularly during weak internet connections and after network disruptions.
- Users often face **remote access issues** with TeamViewer, including connection failures and confusing control panel interfaces.

#### What Are Recent G2 Reviews of TeamViewer?

**["Gets the job done when remote work hits a wall"](https://www.g2.com/survey_responses/teamviewer-review-13392785)**

**Rating:** 4.0/5.0 stars

_— Aman B._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-13392785)

**["Reliable, Easy-to-Use Remote Support with Fast Deployment and Strong Cross-Platform Access"](https://www.g2.com/survey_responses/teamviewer-review-13336542)**

**Rating:** 4.5/5.0 stars

_— Adrian D._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-13336542)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Zoho Assist](https://www.g2.com/it/products/zoho-assist/reviews)

Zoho Assist è una soluzione di supporto remoto e accesso non presidiato basata su cloud, progettata per aiutare le aziende a fornire supporto IT senza interruzioni e gestire i dispositivi remoti senza sforzo. Che tu stia assistendo i clienti in tempo reale o gestendo endpoint non presidiati, Zoho Assist offre una piattaforma veloce, sicura e affidabile che funziona su dispositivi e sistemi operativi diversi. Con zero configurazioni richieste dal lato del tecnico e un client leggero per gli utenti finali, Zoho Assist rende la risoluzione dei problemi remoti semplice ed efficiente, senza configurazioni complicate, senza problemi.

**Average Rating:** 4.7/5.0

**Total Reviews:** 713

#### How Do G2 Users Rate Zoho Assist?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.2/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 8.9/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.2/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zoho Assist?

- **Venditore:** [Zoho](https://www.g2.com/it/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Anno di Fondazione:** 1996
- **Sede centrale:** Austin, TX
- **Twitter:** @Zoho  
137,880 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 dipendenti su LinkedIn®
- **Telefono:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Tecnologia dell'informazione e servizi, Sicurezza informatica e di rete
- **Company Size:** 70% Small, 22% Medium

#### What Do G2 Reviewers Say About Zoho Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti elogiano la **facilità d'uso** di Zoho Assist, trovandolo intuitivo e semplice per gestire le sessioni.
- Gli utenti elogiano la **facilità di configurazione e la potente funzionalità** di Zoho Assist, rendendo l'accesso remoto fluido ed efficace.
- Gli utenti apprezzano il **supporto remoto veloce e facile** fornito da Zoho Assist, migliorando significativamente la loro esperienza complessiva.
- Gli utenti apprezzano la **facile configurazione** di Zoho Assist, apprezzando la sua connessione rapida e l'integrazione senza problemi nei loro sistemi.
- Gli utenti apprezzano l'affidabilità di Zoho Assist, evidenziando le sue solide prestazioni e l'ottima qualità della connessione.

##### Cons

- Gli utenti affrontano **problemi di accesso remoto** con difficoltà di connessione e limitazioni nella visualizzazione dello schermo che influenzano significativamente la loro esperienza.
- Gli utenti trovano **frustranti le limitazioni delle funzionalità** in Zoho Assist, poiché molte opzioni avanzate richiedono acquisti aggiuntivi.
- Gli utenti spesso affrontano **problemi di connessione** con Zoho Assist, rendendo l'accesso remoto inaffidabile a volte.
- Gli utenti spesso trovano l'interfaccia **non intuitiva** , portando a confusione e difficoltà nel navigare sulla piattaforma.
- Gli utenti trovano Zoho Assist **costoso** , con preoccupazioni sui prezzi che influenzano la loro probabilità di riacquistare o raccomandare il servizio.

#### What Are Recent G2 Reviews of Zoho Assist?

**["Zoho Assist: Easy, Reliable Remote Access That Saves Time"](https://www.g2.com/it/survey_responses/zoho-assist-review-13345992)**

**Rating:** 5.0/5.0 stars

_— Stacia D._

[Read full review](https://www.g2.com/it/survey_responses/zoho-assist-review-13345992)

**["Zoho Assist: Installazione Facile, Prestazioni Veloci e Supporto Proattivo"](https://www.g2.com/it/survey_responses/zoho-assist-review-13172368)**

**Rating:** 5.0/5.0 stars

_— John N._

[Read full review](https://www.g2.com/it/survey_responses/zoho-assist-review-13172368)

#### What Are G2 Users Discussing About Zoho Assist?

- [A cosa serve Zoho Assist?](https://www.g2.com/it/discussions/what-is-zoho-assist-used-for) - 1 comment
- [How much does Zoho Assist cost?](https://www.g2.com/it/discussions/how-much-does-zoho-assist-cost)
- [How secure is Zoho Assist?](https://www.g2.com/it/discussions/how-secure-is-zoho-assist)
- [Is Zoho Assist free?](https://www.g2.com/it/discussions/is-zoho-assist-free)
- [How does Zoho Assist work?](https://www.g2.com/it/discussions/how-does-zoho-assist-work)

### [Action1](https://www.g2.com/it/products/action1/reviews)

Action1 è una piattaforma di gestione degli endpoint autonoma, affidata da molte aziende Fortune 500. Nativa del cloud, infinitamente scalabile, altamente sicura e configurabile in 5 minuti—funziona semplicemente ed è sempre gratuita per i primi 200 endpoint, senza limiti funzionali. Pionieristica nel patching autonomo del sistema operativo e di terze parti con distribuzione delle patch peer-to-peer e valutazione delle vulnerabilità in tempo reale senza bisogno di una VPN, elimina il lavoro di routine, previene i ransomware e i rischi per la sicurezza, e protegge l'esperienza digitale dei dipendenti. Nel 2025, Action1 è stata riconosciuta da Inc. 5000 come l'azienda di software privata a più rapida crescita in America. L'azienda è guidata dai fondatori Alex Vovk e Mike Walters, imprenditori americani che in precedenza hanno fondato Netwrix, un'azienda di cybersecurity da miliardi di dollari.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,188

#### How Do G2 Users Rate Action1?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.6/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 8.6/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.2/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Action1?

- **Venditore:** [Action1](https://www.g2.com/it/sellers/action1)
- **Sito web dell'azienda:** www.action1.com
- **Anno di Fondazione:** 2018
- **Sede centrale:** Houston, Texas
- **Twitter:** @Action1corp  
609 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Tecnologia dell'informazione e servizi, Produzione
- **Company Size:** 56% Medium, 37% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti trovano l' **facilità d'uso** di Action1 eccezionale, consentendo una rapida configurazione e una gestione remota efficiente dei dispositivi.
- Gli utenti apprezzano Action1 per la sua **gestione delle patch efficace e affidabile** , semplificando la gestione degli endpoint con notevole facilità.
- Gli utenti trovano che la **facile configurazione** e impostazione di Action1 sia un vantaggio significativo, semplificando la gestione e il monitoraggio dei dispositivi.
- Gli utenti beneficiano degli **aggiornamenti automatici del server** in Action1, riducendo significativamente il tempo e lo sforzo precedentemente necessari per gli aggiornamenti manuali.
- Gli utenti apprezzano le **capacità di aggiornamento automatico** di Action1, riducendo significativamente il tempo dedicato alla manutenzione e gestione dei server.

##### Cons

- Gli utenti notano l' **assenza dell'agente Linux** , che limita la funzionalità per i sistemi server e client in Action1.
- Gli utenti trovano che i **problemi di accesso remoto** necessitano di miglioramenti, citando preoccupazioni riguardo alla velocità e all'usabilità della connessione.
- Gli utenti notano alcune **limitazioni delle funzionalità** in Action1, specialmente per quanto riguarda le personalizzazioni e il supporto mancante per i client Linux.
- Gli utenti trovano la **generazione dei report e la leggibilità dei log** carenti, rendendo l'esperienza meno user-friendly.
- Gli utenti ritengono che Action1 richieda **miglioramenti nella creazione e leggibilità dei report** per migliorare l'esperienza complessiva dell'utente.

#### What Are Recent G2 Reviews of Action1?

**["Global Accessibility and Easy Deployment"](https://www.g2.com/it/survey_responses/action1-review-13344752)**

**Rating:** 4.5/5.0 stars

_— Ganesh S._

[Read full review](https://www.g2.com/it/survey_responses/action1-review-13344752)

**Rating:** 4.5/5.0 stars

_— Paulo F._

[Read full review](https://www.g2.com/it/survey_responses/action1-review-13338508)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/it/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [A cosa serve Action1 RMM?](https://www.g2.com/it/discussions/what-is-action1-rmm-used-for) - 1 comment

### [Microsoft Quick Assist](https://www.g2.com/it/products/microsoft-quick-assist/reviews)

Quick Assist è una nuova app in Windows 10 che ti consente di ricevere o fornire assistenza tramite una connessione remota. Ti incoraggiamo a provare Quick Assist per un'esperienza più semplice e intuitiva.

**Average Rating:** 4.4/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Microsoft Quick Assist?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.4/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 9.5/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.6/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Quick Assist?

- **Venditore:** [Microsoft](https://www.g2.com/it/sellers/microsoft)
- **Anno di Fondazione:** 1975
- **Sede centrale:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 dipendenti su LinkedIn®
- **Proprietà:** MSFT

#### Who Uses This Product?

- **Top Industries:** Tecnologia dell'informazione e servizi
- **Company Size:** 41% Small, 32% Large

#### What Do G2 Reviewers Say About Microsoft Quick Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti amano la **facilità d'uso** di Microsoft Quick Assist, apprezzando la sua accessibilità integrata per un supporto remoto senza interruzioni.
- Gli utenti apprezzano la **facile configurazione** di Microsoft Quick Assist, poiché semplifica il supporto remoto senza necessità di installazione.
- Gli utenti trovano il **supporto remoto rapido e facile** di MS Quick Assist inestimabile, poiché è integrato in Windows senza problemi.

#### What Are Recent G2 Reviews of Microsoft Quick Assist?

**["Quick Assist rende il supporto remoto senza sforzo in Windows 10 e 11"](https://www.g2.com/it/survey_responses/microsoft-quick-assist-review-13164493)**

**Rating:** 5.0/5.0 stars

_— Dheeraj S._

[Read full review](https://www.g2.com/it/survey_responses/microsoft-quick-assist-review-13164493)

**["Quick Assist offre supporto remoto rapido e senza attriti"](https://www.g2.com/it/survey_responses/microsoft-quick-assist-review-13208274)**

**Rating:** 5.0/5.0 stars

_— Prateek T._

[Read full review](https://www.g2.com/it/survey_responses/microsoft-quick-assist-review-13208274)

#### What Are G2 Users Discussing About Microsoft Quick Assist?

- [Can anyone use Microsoft Quick Assist?](https://www.g2.com/it/discussions/can-anyone-use-microsoft-quick-assist)
- [Can Quick Assist transfer files?](https://www.g2.com/it/discussions/can-quick-assist-transfer-files)
- [What is the difference between Quick Assist and Remote Assistance?](https://www.g2.com/it/discussions/what-is-the-difference-between-quick-assist-and-remote-assistance)
- [How do you use Microsoft Quick Assist?](https://www.g2.com/it/discussions/how-do-you-use-microsoft-quick-assist)

### [Chrome Remote Desktop](https://www.g2.com/it/products/chrome-remote-desktop/reviews)

Il modo semplice per connettersi da remoto con il tuo computer di casa o di lavoro, o condividere il tuo schermo con altri.

**Average Rating:** 4.2/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Chrome Remote Desktop?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.0/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 8.8/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 8.2/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Chrome Remote Desktop?

- **Venditore:** [Google](https://www.g2.com/it/sellers/google)
- **Anno di Fondazione:** 1998
- **Sede centrale:** Mountain View, CA
- **Twitter:** @google  
31,899,995 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 dipendenti su LinkedIn®
- **Proprietà:** NASDAQ:GOOG

#### Who Uses This Product?

- **Top Industries:** Sicurezza informatica e di rete, Tecnologia dell'informazione e servizi
- **Company Size:** 53% Small, 30% Medium

#### What Do G2 Reviewers Say About Chrome Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti amano la **facilità d'uso** di Chrome Remote Desktop, apprezzandone l'accessibilità e la semplicità per l'accesso remoto.
- Gli utenti apprezzano la **facile configurazione** di Chrome Remote Desktop, rendendo le connessioni remote rapide e senza sforzo.
- Gli utenti amano l' **accesso facile** di Chrome Remote Desktop, apprezzandone l'usabilità e la disponibilità ovunque gratuitamente.
- Gli utenti amano la **semplicità senza sforzo** di Chrome Remote Desktop per connettere e configurare i dispositivi rapidamente.

##### Cons

- Gli utenti trovano frustrante la mancanza di **funzionalità di chat** quando cercano di comunicare durante le sessioni remote.
- Gli utenti riscontrano problemi con **l'accesso remoto** , inclusi limiti di stampa e mancanza di supporto chat, ostacolando l'usabilità.

#### What Are Recent G2 Reviews of Chrome Remote Desktop?

**["Recensione di Chrome Remote Desktop, Nessuna App di Terze Parti Necessaria"](https://www.g2.com/it/survey_responses/chrome-remote-desktop-review-12481719)**

**Rating:** 4.0/5.0 stars

_— Vivek S._

[Read full review](https://www.g2.com/it/survey_responses/chrome-remote-desktop-review-12481719)

**["Controllo remoto senza sforzo"](https://www.g2.com/it/survey_responses/chrome-remote-desktop-review-12604558)**

**Rating:** 5.0/5.0 stars

_— Utente verificato in Agricoltura_

[Read full review](https://www.g2.com/it/survey_responses/chrome-remote-desktop-review-12604558)

#### What Are G2 Users Discussing About Chrome Remote Desktop?

- [A cosa serve Chrome Remote Desktop?](https://www.g2.com/it/discussions/what-is-chrome-remote-desktop-used-for)
- [What is Percepio?](https://www.g2.com/it/discussions/what-is-percepio)
- [How do I use Chrome Remote Desktop?](https://www.g2.com/it/discussions/how-do-i-use-chrome-remote-desktop)
- [Is Chrome Remote Desktop secure?](https://www.g2.com/it/discussions/is-chrome-remote-desktop-secure)
- [Cosa può fare Chrome Remote Desktop?](https://www.g2.com/it/discussions/what-can-chrome-remote-desktop-do) - 1 comment

### [RemotePC](https://www.g2.com/products/remotepc/reviews)

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

**Average Rating:** 4.7/5.0

**Total Reviews:** 676

#### How Do G2 Users Rate RemotePC?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.4/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RemotePC?

- **Seller:** [IDrive](https://www.g2.com/sellers/idrive)
- **Year Founded:** 2007
- **HQ Location:** Calabasas, CA
- **Twitter:** @IDriveBackup  
17,846 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b55dc1c7e6073ed1925a8b3200d25a9ce81141631f72e583c613d501557f75ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1498880%2F&secure%5Burl_type%5D=linkedin_company_website)  
134 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 84% Small, 7% Medium

#### What Do G2 Reviewers Say About RemotePC?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of RemotePC, praising its seamless setup and simple access to remote systems.
- Users praise the **easy setup** of RemotePC, enabling quick access to multiple PCs without hassle.
- Users value the **easy access** provided by RemotePC, enabling seamless connections from anywhere without hassle.
- Users appreciate the **affordability** of RemotePC, finding it perfect for budget-conscious and non-technical individuals.
- Users value **seamless remote access** with RemotePC, appreciating its ease of setup and excellent support for remote work.

##### Cons

- Users experience **slow performance** with RemotePC, particularly noticeable as lag during screen updates and interactions.
- Users experience **remote access issues** , including occasional disconnects and connectivity problems in specific regions like China.
- Users experience **screen resolution issues** and lag that disrupts real-time interactions, affecting overall performance.
- Users experience **connection issues** that lead to disconnections, lag, and syncing problems during use.
- Users face **delay issues** with RemotePC, experiencing lag that disrupts real-time interactions during tasks.

#### What Are Recent G2 Reviews of RemotePC?

**["Great Value and Lightning-Fast Support"](https://www.g2.com/survey_responses/remotepc-review-13102776)**

**Rating:** 5.0/5.0 stars

_— Brett N._

[Read full review](https://www.g2.com/survey_responses/remotepc-review-13102776)

**["Easy to Install, Clean Interface—A Great Remote Access Alternative"](https://www.g2.com/survey_responses/remotepc-review-13365401)**

**Rating:** 5.0/5.0 stars

_— Daniel M._

[Read full review](https://www.g2.com/survey_responses/remotepc-review-13365401)

#### What Are G2 Users Discussing About RemotePC?

- [What is RemotePC used for?](https://www.g2.com/discussions/what-is-remotepc-used-for)
- [Is RemotePC any good?](https://www.g2.com/discussions/is-remotepc-any-good) - 2 comments
- [How do I add RemotePC to my computer?](https://www.g2.com/discussions/how-do-i-add-remotepc-to-my-computer) - 4 comments
- [What is a good remote desktop software?](https://www.g2.com/discussions/what-is-a-good-remote-desktop-software) - 2 comments
- [What does remote PC do?](https://www.g2.com/discussions/what-does-remote-pc-do) - 4 comments

### [Splashtop Remote Access](https://www.g2.com/it/products/splashtop-remote-access/reviews)

Splashtop Remote Access fornisce connessioni desktop remote sicure e ad alte prestazioni per professionisti e team aziendali per lavorare da qualsiasi luogo, utilizzando qualsiasi dispositivo. Con funzionalità di sicurezza e produttività avanzate, gli utenti ottengono un accesso senza interruzioni a file e applicazioni, mentre consentono agli amministratori IT di distribuire e controllare centralmente le autorizzazioni, garantendo sia efficienza che sicurezza. Le caratteristiche principali includono: Trasferimento file Riavvio remoto Stampa remota Monitor multipli Gestione dei ruoli e degli accessi degli utenti Chat (in sessione e fuori sessione) Condividi schermo tramite link web Riavvio remoto e Wake-on-LAN Registrazione delle sessioni Due utenti su un computer Stilo remoto Reindirizzamento dispositivo USB Passaggio microfono Audio di altissima qualità (256k o 384k) YUV 4:4:4 (Migliore accuratezza del colore) Integrazione SSO Autorizzazioni granulari e accesso programmato Accesso non presidiato Android/IoT API, Whitelist IP, Connettore

**Average Rating:** 4.8/5.0

**Total Reviews:** 513

#### How Do G2 Users Rate Splashtop Remote Access?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.6/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 9.0/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.5/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Splashtop Remote Access?

- **Venditore:** [Splashtop Inc.](https://www.g2.com/it/sellers/splashtop-inc)
- **Sito web dell'azienda:** www.splashtop.com
- **Anno di Fondazione:** 2006
- **Sede centrale:** Cupertino, CA
- **Twitter:** @splashtop  
5,216 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a42e535944fbf3b5bef3f7abc1304e4e8cd5d2619b6979f332b3ef1460197940&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1944335%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Contabilità, Tecnologia dell'informazione e servizi
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About Splashtop Remote Access?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti trovano l' **facilità d'uso** di Splashtop Remote Access eccellente per una configurazione e navigazione rapide.
- Gli utenti elogiano la **facile configurazione** di Splashtop Remote Access, evidenziando un'implementazione senza problemi e un'esperienza facile da usare.
- Gli utenti elogiano Splashtop Remote Access per le sue **versatili capacità di accesso remoto** su sistemi Windows e Mac.
- Gli utenti amano l' **accesso facile** ai loro PC ovunque, permettendo un'assistenza remota efficiente e produttività.
- Gli utenti evidenziano l' **efficienza del supporto remoto** , consentendo un'assistenza senza interruzioni e risparmiando tempo prezioso in tutta l'organizzazione.

##### Cons

- Gli utenti riscontrano **problemi di accesso remoto** con Splashtop, inclusi ritardi, sessioni interrotte e fallimenti di connessione che richiedono riavvii.
- Gli utenti riscontrano **problemi di connessione** che richiedono più riavvii, influenzando l'usabilità complessiva di Splashtop Remote Access.
- Gli utenti notano le **limitazioni delle funzionalità** di Splashtop, in particolare nelle capacità antivirus e nelle connessioni da Mac a Mac.
- Gli utenti trovano Splashtop Remote Access **non facile da usare** , in particolare quando si tratta di gestire i permessi degli utenti e aggiungere utenti ai dispositivi.
- Gli utenti riscontrano problemi di **prestazioni lente** , specialmente su connessioni a bassa velocità, che influenzano l'usabilità e l'efficienza.

#### What Are Recent G2 Reviews of Splashtop Remote Access?

**["Accesso remoto sicuro e facile alle macchine di lavoro da qualsiasi luogo"](https://www.g2.com/it/survey_responses/splashtop-remote-access-review-12442892)**

**Rating:** 5.0/5.0 stars

_— Josh G._

[Read full review](https://www.g2.com/it/survey_responses/splashtop-remote-access-review-12442892)

**["Splashtop: Configurazione Semplice, Prestazioni di Alto Livello e Sicurezza Forte"](https://www.g2.com/it/survey_responses/splashtop-remote-access-review-12523589)**

**Rating:** 4.5/5.0 stars

_— Luca I._

[Read full review](https://www.g2.com/it/survey_responses/splashtop-remote-access-review-12523589)

#### What Are G2 Users Discussing About Splashtop Remote Access?

- [A cosa serve Splashtop Business Access?](https://www.g2.com/it/discussions/what-is-splashtop-business-access-used-for)
- [Is Splashtop secure?](https://www.g2.com/it/discussions/is-splashtop-secure)
- [What protocol does Splashtop use?](https://www.g2.com/it/discussions/what-protocol-does-splashtop-use)
- [Cosa fa l'app Splashtop?](https://www.g2.com/it/discussions/what-does-the-splashtop-app-do) - 1 comment
- [Come funziona Splashtop Business?](https://www.g2.com/it/discussions/how-does-splashtop-business-work) - 1 comment

### [ScreenConnect](https://www.g2.com/it/products/screenconnect/reviews)

ScreenConnect offre soluzioni di supporto remoto per desktop e dispositivi mobili veloci, flessibili e sicure per ogni settore e necessità. Con ScreenConnect, i team IT possono alzare il livello del supporto remoto e ridurre i tempi di inattività dei clienti grazie all'accesso on-demand a desktop, dispositivi mobili e altro ancora. Non importa dove lavori, come lavori e per chi lavori, ScreenConnect ti aiuta a servire i clienti in modo sicuro, silenzioso e senza interruzioni.

**Average Rating:** 4.7/5.0

**Total Reviews:** 482

#### How Do G2 Users Rate ScreenConnect?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 8.9/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.5/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ScreenConnect?

- **Venditore:** [ConnectWise](https://www.g2.com/it/sellers/connectwise)
- **Sito web dell'azienda:** www.connectwise.com
- **Anno di Fondazione:** 1982
- **Sede centrale:** Tampa, FL
- **Twitter:** @ConnectWise  
14,926 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,401 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Tecnologia dell'informazione e servizi, Sicurezza informatica e di rete
- **Company Size:** 67% Small, 31% Medium

#### What Do G2 Reviewers Say About ScreenConnect?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti trovano ScreenConnect **altamente affidabile** , con connessioni stabili che facilitano un accesso remoto e un supporto senza interruzioni.
- Gli utenti apprezzano l' **accesso remoto affidabile** di ScreenConnect, che fornisce supporto senza interruzioni e gestione efficiente dei sistemi dei clienti.
- Gli utenti apprezzano la **velocità di connessione fulminea** di ScreenConnect, garantendo esperienze di accesso remoto fluide e reattive.
- Gli utenti trovano ScreenConnect estremamente **facile da usare** , facilitando un supporto rapido ed efficiente per gli utenti finali da remoto.
- Gli utenti apprezzano le **funzionalità di comunicazione facile** di ScreenConnect, che consentono interazioni di supporto remoto rapide e affidabili.

##### Cons

- Gli utenti trovano il **costo proibitivo** per i piccoli team, potenzialmente limitando l'accesso e creando preoccupazioni riguardo a futuri aumenti di prezzo.
- Gli utenti riscontrano **problemi di accesso remoto** a causa di ulteriori passaggi di sicurezza e difficoltà occasionali con il supporto e il software antivirus.
- Gli utenti affrontano una **dipendenza da internet** con ScreenConnect, il che può essere problematico in luoghi con connettività limitata.
- Gli utenti esprimono preoccupazioni riguardo alle **funzionalità di sicurezza** in ScreenConnect, in particolare dopo un incidente di sicurezza che ha compromesso il loro server.
- Gli utenti esprimono preoccupazioni riguardo a **problemi di sicurezza** in ScreenConnect, evidenziando incidenti che minano la fiducia nel sistema.

#### What Are Recent G2 Reviews of ScreenConnect?

**["Accesso sicuro e senza interruzioni senza supervisione con l'integrazione di ScreenConnect e NinjaOne"](https://www.g2.com/it/survey_responses/screenconnect-review-12676760)**

**Rating:** 5.0/5.0 stars

_— Steve S._

[Read full review](https://www.g2.com/it/survey_responses/screenconnect-review-12676760)

**["ScreenConnect: Supporto remoto fulmineo con potenti strumenti di amministrazione"](https://www.g2.com/it/survey_responses/screenconnect-review-13111682)**

**Rating:** 5.0/5.0 stars

_— Cristhian Camilo C._

[Read full review](https://www.g2.com/it/survey_responses/screenconnect-review-13111682)

#### What Are G2 Users Discussing About ScreenConnect?

- [A cosa serve ConnectWise Control?](https://www.g2.com/it/discussions/what-is-connectwise-control-used-for)
- [Is ConnectWise control Safe?](https://www.g2.com/it/discussions/is-connectwise-control-safe)
- [How do I disable ConnectWise control?](https://www.g2.com/it/discussions/how-do-i-disable-connectwise-control)
- [Is ConnectWise control free?](https://www.g2.com/it/discussions/is-connectwise-control-free)
- [Cosa fa ConnectWise Control?](https://www.g2.com/it/discussions/what-does-connectwise-control-do) - 1 comment

### [Azure Bastion](https://www.g2.com/products/azure-bastion/reviews)

Azure Bastion is a fully managed Platform as a Service (PaaS) that provides secure and seamless Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines (VMs) without exposing them to public IP addresses. By deploying Azure Bastion within your virtual network, you can connect to your VMs directly through the Azure portal or via native RDP/SSH clients, enhancing security and simplifying remote access management. Key Features and Functionality: - Agentless Access: Connect to your VMs without the need for additional agents or client software, facilitating a streamlined and efficient access process. - Integrated Platform: Azure Bastion eliminates the need for manually deploying and managing jump servers, offering a fully integrated solution that simplifies deployment and management. - Scalability: With Azure Bastion Standard and Premium SKUs, manage additional concurrent RDP and SSH connections to accommodate growing organizational needs. - Session Recording: Azure Bastion Premium provides graphical session recording capabilities, allowing for monitoring and auditing of VM sessions to enhance security and compliance. - Private-Only Deployment: The Premium SKU supports private-only deployment, enabling connections to Azure Bastion via a private endpoint, further securing access to your VMs. Primary Value and Problem Solved: Azure Bastion addresses the critical need for secure remote access to VMs by eliminating the exposure of RDP and SSH ports to the public internet. This approach significantly reduces the risk of cyber threats such as port scanning and brute-force attacks. By providing a managed, scalable, and agentless solution, Azure Bastion simplifies the process of connecting to VMs, enhances security posture, and ensures compliance with organizational policies, all while reducing the operational overhead associated with managing jump servers or bastion hosts.

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Azure Bastion?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Usage Information:** 9.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Azure Bastion?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Company Size:** 38% Large, 38% Medium

#### What Do G2 Reviewers Say About Azure Bastion?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Azure Bastion, enjoying seamless connections without the complexity of additional tools.
- Users value the **enhanced security** of Azure Bastion, enjoying direct VM access without public IPs or VPNs.
- Users value the **time efficiency** of Azure Bastion, enjoying direct and secure access without complex setups.

##### Cons

- Users find Azure Bastion to be **expensive** compared to other remote access solutions, particularly for smaller setups.

#### What Are Recent G2 Reviews of Azure Bastion?

**["Secure way to connect with SSH or RDP to you VM(s) with MFA"](https://www.g2.com/survey_responses/azure-bastion-review-7519023)**

**Rating:** 5.0/5.0 stars

_— Andre B._

[Read full review](https://www.g2.com/survey_responses/azure-bastion-review-7519023)

**["Secure, Hassle-Free VM Access Right from Azure Portal"](https://www.g2.com/survey_responses/azure-bastion-review-12068608)**

**Rating:** 4.5/5.0 stars

_— Daniel H._

[Read full review](https://www.g2.com/survey_responses/azure-bastion-review-12068608)

#### What Are G2 Users Discussing About Azure Bastion?

- [What is Azure Bastion used for?](https://www.g2.com/discussions/what-is-azure-bastion-used-for)

### [AnyDesk](https://www.g2.com/it/products/anydesk/reviews)

AnyDesk è un fornitore innovativo e all'avanguardia di software per desktop remoto e offre una soluzione veloce, facile e sicura per supporto remoto, accesso remoto e lavoro remoto. I nostri clienti spaziano da grandi aziende e istituzioni governative a centri di ricerca, piccole imprese e utenti personali, collegando dispositivi in tutto il mondo. Fondata a Stoccarda, Germania, nel 2014, AnyDesk ha raggiunto 500 milioni di download e oltre 100.000 clienti in tutto il mondo. Con uffici a Berlino, Clearwater (USA), Shanghai e Hong Kong, AnyDesk sta facendo un salto in avanti da start-up a scale-up ed espande il suo business a livello globale continuando la sua rapida crescita. Velocità senza pari, straordinaria facilità d'uso e i più alti standard di sicurezza sono il nostro punto di forza. AnyDesk offre opzioni di personalizzazione avanzate che consentono agli utenti di adattare il software alle loro esigenze individuali. Consente agli esperti IT, ai leader e ai principianti di massimizzare la loro efficienza e raggiungere i loro obiettivi.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,079

#### How Do G2 Users Rate AnyDesk?

- **Ritiene che the product sia stato un valido partner commerciale?:** 8.7/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 9.0/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.2/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AnyDesk?

- **Venditore:** [AnyDesk Software GmbH](https://www.g2.com/it/sellers/anydesk-software-gmbh)
- **Anno di Fondazione:** 2014
- **Sede centrale:** Stuttgart
- **Twitter:** @anydesk  
7,883 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95bf2e1d70e21f8b3de136cca62fc95e93d28ad19b1509656dbaad20e1509c88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8494083%2F&secure%5Burl_type%5D=linkedin_company_website)  
356 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Software Developer
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About AnyDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di AnyDesk, godendo di connessioni rapide ed efficienti per il supporto remoto.
- Gli utenti amano l' **accesso remoto senza interruzioni** con AnyDesk, che consente una collaborazione efficace e un controllo sui dispositivi senza sforzo.
- Gli utenti apprezzano la **connettività fluida** di AnyDesk, che consente un accesso remoto rapido e affidabile anche su connessioni più lente.
- Gli utenti apprezzano il **facile accesso** fornito da AnyDesk, che consente una connettività senza interruzioni anche su connessioni internet più lente.
- Gli utenti apprezzano la **facile configurazione** di AnyDesk, che facilita connessioni rapide e accesso remoto efficiente per la risoluzione dei problemi.

##### Cons

- Gli utenti spesso affrontano **problemi di connessione** con AnyDesk, portando a rallentamenti frustranti e disconnessioni inaspettate.
- Gli utenti riscontrano **problemi di accesso remoto** con timeout di connessione e trasferimenti di file tramite clipboard inaffidabili, influenzando l'usabilità.
- Gli utenti sperimentano **prestazioni lente** con AnyDesk, specialmente durante la connettività, portando a ritardi e lag frustranti.
- Gli utenti spesso sperimentano una **connettività lenta** , in particolare durante le sessioni con internet più lento, influenzando le prestazioni complessive.
- Gli utenti sperimentano **problemi di ritardo** con AnyDesk, portando a connessioni frustrantemente lente e preoccupazioni di connettività.

#### What Are Recent G2 Reviews of AnyDesk?

**["Accesso remoto fluido e reattivo con configurazione rapida e supporto multipiattaforma"](https://www.g2.com/it/survey_responses/anydesk-review-12933340)**

**Rating:** 4.5/5.0 stars

_— Sunil B._

[Read full review](https://www.g2.com/it/survey_responses/anydesk-review-12933340)

**["Accesso remoto veloce e leggero che funziona semplicemente per il supporto quotidiano ai clienti"](https://www.g2.com/it/survey_responses/anydesk-review-13194582)**

**Rating:** 4.5/5.0 stars

_— Abhijith J._

[Read full review](https://www.g2.com/it/survey_responses/anydesk-review-13194582)

#### What Are G2 Users Discussing About AnyDesk?

- [A cosa serve AnyDesk?](https://www.g2.com/it/discussions/what-is-anydesk-used-for) - 2 comments, 1 upvote
- [Per quanto tempo posso usare AnyDesk gratuitamente?](https://www.g2.com/it/discussions/how-long-can-i-use-anydesk-for-free) - 2 comments, 1 upvote
- [AnyDesk è davvero gratuito?](https://www.g2.com/it/discussions/is-anydesk-really-free) - 7 comments
- [Il software AnyDesk è sicuro?](https://www.g2.com/it/discussions/is-anydesk-software-safe) - 1 comment
- [Cosa fa il software AnyDesk?](https://www.g2.com/it/discussions/what-does-anydesk-software-do) - 1 comment

### [Remote Desktop Services](https://www.g2.com/it/products/remote-desktop-services/reviews)

Servizi Desktop Remoto (RDS) è una tecnologia Microsoft che consente agli utenti di accedere e controllare applicazioni e desktop basati su Windows da remoto tramite una connessione di rete. Questo servizio permette a più utenti di lavorare sullo stesso sistema contemporaneamente, fornendo un ambiente di calcolo centralizzato che migliora la gestione delle risorse e la sicurezza. Caratteristiche e Funzionalità Principali: - Accesso Desktop Remoto: Gli utenti possono connettersi ai loro desktop o applicazioni da praticamente qualsiasi dispositivo, inclusi PC, tablet e smartphone, facilitando ambienti di lavoro flessibili. - Virtualizzazione delle Sessioni: Più utenti possono eseguire applicazioni su un singolo server, ciascuno nella propria sessione isolata, ottimizzando l'utilizzo delle risorse. - Programmi RemoteApp: Le applicazioni possono essere fornite senza soluzione di continuità ai dispositivi degli utenti, apparendo come se fossero eseguite localmente, migliorando l'esperienza utente. - Connessioni Sicure: RDS utilizza protocolli di crittografia e autenticazione per garantire la trasmissione sicura dei dati e proteggere contro accessi non autorizzati. - Bilanciamento del Carico: Distribuisce le sessioni degli utenti su più server per mantenere prestazioni e affidabilità. - Integrazione con Active Directory: Semplifica la gestione degli utenti e il controllo degli accessi sfruttando i servizi di directory esistenti. Valore Primario e Soluzioni Fornite: I Servizi Desktop Remoto rispondono alla necessità delle aziende di fornire ai dipendenti un accesso remoto sicuro ad applicazioni e desktop, indipendentemente dalla loro posizione. Centralizzando le risorse di calcolo, RDS riduce i costi hardware, semplifica la gestione IT e migliora la sicurezza dei dati. Supporta le iniziative di lavoro remoto, consente un utilizzo efficiente delle risorse e garantisce che gli utenti abbiano accesso costante agli strumenti di cui hanno bisogno per svolgere efficacemente i loro compiti.

**Average Rating:** 4.5/5.0

**Total Reviews:** 139

#### How Do G2 Users Rate Remote Desktop Services?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 8.8/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.0/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Remote Desktop Services?

- **Venditore:** [Microsoft](https://www.g2.com/it/sellers/microsoft)
- **Anno di Fondazione:** 1975
- **Sede centrale:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 dipendenti su LinkedIn®
- **Proprietà:** MSFT

#### Who Uses This Product?

- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 35% Medium, 34% Large

#### What Do G2 Reviewers Say About Remote Desktop Services?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facile configurazione** dei Servizi Desktop Remoto, evidenziata dalla sua interfaccia intuitiva.
- Gli utenti trovano l' **interfaccia intuitiva** di Remote Desktop Services facile da configurare e navigare.

#### What Are Recent G2 Reviews of Remote Desktop Services?

**["Servizi Desktop Remoto"](https://www.g2.com/it/survey_responses/remote-desktop-services-review-9106455)**

**Rating:** 5.0/5.0 stars

_— Varun Preet S._

[Read full review](https://www.g2.com/it/survey_responses/remote-desktop-services-review-9106455)

**["UP Cloud è una piattaforma migliore per le tue esigenze IT"](https://www.g2.com/it/survey_responses/remote-desktop-services-review-11242095)**

**Rating:** 5.0/5.0 stars

_— Utente verificato in Sicurezza informatica e di rete_

[Read full review](https://www.g2.com/it/survey_responses/remote-desktop-services-review-11242095)

#### What Are G2 Users Discussing About Remote Desktop Services?

- [A cosa servono i Servizi Desktop Remoto?](https://www.g2.com/it/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for)
- [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/it/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection)
- [What is a good remote desktop software?](https://www.g2.com/it/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software)
- [What is Remote Desktop Services role?](https://www.g2.com/it/discussions/what-is-remote-desktop-services-role)
- [What services enable remote desktop?](https://www.g2.com/it/discussions/what-services-enable-remote-desktop)

### [Apple Remote Desktop](https://www.g2.com/products/apple-remote-desktop/reviews)

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential. Key Features and Functionality: - Remote Control and Observation: Administrators can view and control the screens of remote Mac computers in real-time, allowing for immediate assistance and troubleshooting. - Software Distribution: ARD allows for the remote installation of software and updates across multiple systems simultaneously, streamlining the deployment process. - Asset Management: The software provides comprehensive hardware and software inventory reports, enabling administrators to keep track of system configurations and installed applications. - Task Automation: With support for Automator actions, ARD enables the automation of repetitive administrative tasks, enhancing efficiency. - Secure Communications: ARD employs AES 128-bit encryption to ensure secure communication between the administrator and client systems. - User Interaction Tools: Features such as real-time text chat and the "request attention" command facilitate direct communication between administrators and users. Primary Value and User Solutions: Apple Remote Desktop addresses the challenges associated with managing multiple Mac computers by providing a centralized platform for remote administration. It enhances productivity by allowing administrators to perform tasks such as software deployment, system monitoring, and troubleshooting without the need for physical presence. This capability is invaluable in educational settings, where teachers can monitor and assist students remotely, and in corporate environments, where IT professionals can maintain and support a large fleet of Macs efficiently. By automating routine tasks and offering robust reporting tools, ARD reduces administrative overhead and ensures that systems remain up-to-date and secure.

**Average Rating:** 4.3/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Apple Remote Desktop?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.3/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Apple Remote Desktop?

- **Seller:** [Apple](https://www.g2.com/sellers/apple)
- **Year Founded:** 1976
- **HQ Location:** Cupertino, CA
- **Twitter:** @Apple  
9,935,357 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a7decfeea75a4dfc2a4de9fbc597b9cc98e1ac72d3991017b367fd8a38f156b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F162479%2F&secure%5Burl_type%5D=linkedin_company_website)  
187,339 employees on LinkedIn®
- **Ownership:** NASDAQ:AAPL

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 36% Small, 34% Large

#### What Do G2 Reviewers Say About Apple Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Apple Remote Desktop beneficial for efficient administration and device management.
- Users value the **easy file transfer** capabilities of Apple Remote Desktop, enhancing their device management efficiency.

##### Cons

- Users often face **connection issues** with Apple Remote Desktop, leading to frustrating performance declines and limitations.
- Users find Apple Remote Desktop has **feature limitations** , lacking updates and not supporting Windows connections effectively.
- Users find that Apple Remote Desktop has **remote access issues** , lacking development and unable to connect to Windows systems.
- Users are frustrated with the **slow performance** of Apple Remote Desktop, experiencing connectivity issues and limitations.

#### What Are Recent G2 Reviews of Apple Remote Desktop?

**["No need for any other screen sharing app"](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)

**["The Mac Remote Access!"](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)

#### What Are G2 Users Discussing About Apple Remote Desktop?

- [What is Apple Remote Desktop used for?](https://www.g2.com/discussions/what-is-apple-remote-desktop-used-for) - 1 comment, 1 upvote
- [How do I get Apple Remote Desktop for free?](https://www.g2.com/discussions/how-do-i-get-apple-remote-desktop-for-free) - 1 comment
- [What is a good remote desktop software?](https://www.g2.com/discussions/apple-remote-desktop-what-is-a-good-remote-desktop-software)
- [How do I use Apple Remote Desktop?](https://www.g2.com/discussions/how-do-i-use-apple-remote-desktop)
- [Does Apple support Remote Desktop?](https://www.g2.com/discussions/does-apple-support-remote-desktop)

### [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews)

Citrix Virtual Apps and Desktops provides the most comprehensive desktop as a service (DaaS) and VDI options, optimized to provide today’s flexible workforce with secure, high-performance experiences. IT can deliver Windows, Linux, and web business applications, or full virtual desktops, to scale their environments quickly and easily. Deploy from any cloud or datacenter to meet global business needs.

**Average Rating:** 4.1/5.0

**Total Reviews:** 520

#### How Do G2 Users Rate Citrix DaaS?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.6/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Citrix DaaS?

- **Seller:** [Citrix](https://www.g2.com/sellers/citrix)
- **Year Founded:** 1989
- **HQ Location:** Fort Lauderdale, FL
- **Twitter:** @citrix  
197,812 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbacd70afc6a57023f72c289cab21f89d344d36ff14ad8a4f7f08a4b624f4f51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,232 employees on LinkedIn®
- **Ownership:** NASDAQ:CTXS

#### Who Uses This Product?

- **Who Uses This:** Analyst, Software Engineer
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 59% Large, 29% Medium

#### What Do G2 Reviewers Say About Citrix DaaS?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Citrix DaaS, enjoying a smooth and efficient experience.
- Users appreciate the **smooth performance** of Citrix DaaS, enjoying its user-friendly interface and efficient functionality.
- Users appreciate the **user-friendly interface** of Citrix DaaS, highlighting its smooth performance and efficiency.
- Users value the **cross-platform integration** capabilities of Citrix DaaS, enhancing management across diverse environments.
- Users value the **seamless integrations** of Citrix DaaS with various platforms, enhancing management of virtual infrastructure.

##### Cons

- Users find Citrix DaaS has **limited compatibility** due to specific configurations and integration challenges with other platforms.
- Users note that **audio issues** during Teams calls in Citrix DaaS hinder their overall experience significantly.
- Users face **connection issues** with Citrix DaaS, affecting performance and application responsiveness, especially after updates.
- Users face **connectivity issues** with Citrix DaaS, affecting performance and causing applications to become unresponsive post-updates.
- Users note that Citrix DaaS has **expensive premiums** compared to other solutions, impacting their overall budget.

#### What Are Recent G2 Reviews of Citrix DaaS?

**["Flexible Cross-Cloud Management That Delivers"](https://www.g2.com/survey_responses/citrix-daas-review-12333504)**

**Rating:** 5.0/5.0 stars

_— Richard F._

[Read full review](https://www.g2.com/survey_responses/citrix-daas-review-12333504)

**["Review on CitrixDaas"](https://www.g2.com/survey_responses/citrix-daas-review-11914426)**

**Rating:** 5.0/5.0 stars

_— Aarushi L._

[Read full review](https://www.g2.com/survey_responses/citrix-daas-review-11914426)

#### What Are G2 Users Discussing About Citrix DaaS?

- [What is Citrix DaaS used for?](https://www.g2.com/discussions/what-is-citrix-daas-used-for)
- [What is the difference between XenApp and XenDesktop?](https://www.g2.com/discussions/what-is-the-difference-between-xenapp-and-xendesktop)
- [What is a virtual desktop used for?](https://www.g2.com/discussions/what-is-a-virtual-desktop-used-for) - 1 comment
- [How do I install Citrix virtual apps and desktops?](https://www.g2.com/discussions/how-do-i-install-citrix-virtual-apps-and-desktops) - 2 comments
- [What is Citrix virtual apps and desktops?](https://www.g2.com/discussions/what-is-citrix-virtual-apps-and-desktops) - 2 comments

### [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews)

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support

**Average Rating:** 4.7/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate BeyondTrust Remote Support?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.3/10 (Category avg: 9.1/10)
- **Device Management:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind BeyondTrust Remote Support?

- **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust)
- **Company Website:** www.beyondtrust.com
- **Year Founded:** 1985
- **HQ Location:** Johns Creek, GA
- **Twitter:** @BeyondTrust  
14,335 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a53d6389432c932982dffb9b3e388e8999c17b298461d6046c255530ea1f88be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F294396%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,707 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 46% Large, 36% Medium

#### What Do G2 Reviewers Say About BeyondTrust Remote Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of BeyondTrust Remote Support, enhancing efficiency with user-friendly features and setup.
- Users appreciate the **ease of access to remote desktops** with BeyondTrust Remote Support, enhancing collaboration and security.
- Users value the **effective collaboration** enabled by BeyondTrust Remote Support, enhancing productivity and simplifying remote assistance.
- Users highlight the **reliability** of BeyondTrust Remote Support, emphasizing its stability and efficient session management.
- Users value the **robust security features** of BeyondTrust Remote Support, ensuring encrypted sessions and comprehensive audit trails.

##### Cons

- Users find the **pricing to be high** , especially in comparison to competing products on the market.
- Users find the **complexity** of BeyondTrust Remote Support challenging, especially for newcomers and those seeking a quick setup.
- Users experience **connectivity issues** with clients going offline, impacting seamless remote support interactions.
- Users often find the **learning curve steep** with BeyondTrust Remote Support, causing initial confusion and frustration.
- Users struggle with **high pricing issues** for BeyondTrust Remote Support, finding it more expensive than simpler alternatives.

#### What Are Recent G2 Reviews of BeyondTrust Remote Support?

**["Reliable secure access without the VPN headache"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)**

**Rating:** 4.5/5.0 stars

_— Carlos M._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)

**["Robust Security and Seamless Cross-Platform Remote Support"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)**

**Rating:** 4.5/5.0 stars

_— Alejandro A._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)

#### What Are G2 Users Discussing About BeyondTrust Remote Support?

- [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) - 2 comments
- [How do you use Bomgar remote support?](https://www.g2.com/discussions/how-do-you-use-bomgar-remote-support)
- [What is remote support software?](https://www.g2.com/discussions/what-is-remote-support-software)
- [What is Bomgar remote support?](https://www.g2.com/discussions/what-is-bomgar-remote-support)
- [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) - 1 comment

### [ISL Online](https://www.g2.com/it/products/isl-online/reviews)

ISL Online è una soluzione software per desktop remoto e supporto remoto che consente ai team di supporto IT, ai fornitori di servizi gestiti (MSP) e ai dipartimenti IT aziendali di accedere, controllare e risolvere problemi in modo sicuro su dispositivi Windows, Mac, Linux e mobili (iOS e Android), con o senza la presenza di un utente finale. ISL Online viene utilizzato per il supporto remoto assistito, l'accesso remoto non assistito e il supporto help desk in ambienti IT distribuiti. I team IT lo utilizzano per risolvere problemi tecnici da remoto, ridurre i tempi di inattività e gestire dispositivi in più sedi senza richiedere l'accesso VPN o configurazioni complesse del firewall. La piattaforma supporta il controllo remoto multipiattaforma ed è utilizzata in settori come sanità, finanza, governo ed educazione. A differenza di molti strumenti di accesso remoto, ISL Online offre opzioni di distribuzione flessibili, tra cui cloud (SaaS), self-hosted (on-premise) e cloud privato gestito, rendendolo adatto per organizzazioni con requisiti rigorosi di conformità, sicurezza o residenza dei dati. Sicurezza e conformità Crittografia end-to-end AES 256-bit (E2EE) con scambio di chiavi RSA 2048/4096-bit Certificazione ISO/IEC 27001:2022 per la gestione della sicurezza delle informazioni Sistemi di gestione ambientale ISO 14001:2015 Conformità al Regolamento Generale sulla Protezione dei Dati (GDPR) Autenticazione a due fattori (2FA) e single sign-on (SSO) Registrazione delle sessioni e log di audit dettagliati Modalità blackout (tenda) per ambienti sensibili Restrizioni IP e MAC e controlli di accesso basati sui ruoli Capacità di accesso e supporto remoto Supporto desktop remoto assistito con controllo completo, trasferimento file e navigazione multi-monitor Accesso remoto non assistito tramite ISL AlwaysOn per accesso persistente ai dispositivi Controllo remoto multipiattaforma su Windows, macOS, Linux, iOS e Android Tunneling RDP e SSH senza modifiche a VPN o firewall Passaggio di sessione, esecuzione di comandi remoti e accesso a livello di sistema Opzioni di distribuzione Cloud (SaaS) tramite infrastruttura globale (100+ server, uptime del 99,98%) Self-hosted (on-premises), inclusi ambienti air-gapped Cloud Privato Gestito (distribuzione single-tenant per controllo completo dei dati) ISL Online si integra con le principali piattaforme ITSM, RMM e di gestione degli endpoint, tra cui ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect e Bitrix24. È disponibile un'API completa per flussi di lavoro personalizzati. ISL Online offre tre opzioni di hosting: Cloud, Self-Hosted e Hybrid (Managed Private Cloud – MPC). I piani Cloud sono suddivisi in livelli (Starter, Standard, Premium), con limitazioni per gli utenti su Starter e Standard, mentre il Premium Cloud supporta utenti e dispositivi gestiti illimitati. Le distribuzioni Self-Hosted e Managed Private Cloud (MPC) supportano anche utenti con licenza illimitata e dispositivi gestiti. È disponibile una prova gratuita senza carta di credito.

**Average Rating:** 4.6/5.0

**Total Reviews:** 600

#### How Do G2 Users Rate ISL Online?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 9.0/10)
- **Informazioni sull'uso:** 8.8/10 (Category avg: 8.7/10)
- **Accesso/Controllo Remoto:** 9.1/10 (Category avg: 9.1/10)
- **Gestione dei dispositivi:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ISL Online?

- **Venditore:** [PDQ.com](https://www.g2.com/it/sellers/pdq-com)
- **Sito web dell'azienda:** www.PDQ.com
- **Anno di Fondazione:** 2001
- **Sede centrale:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal  
987 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3811ece6239044b66405bec2411cdf84f2b57c0f1db07a6603b636660d1f3ff6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17961724%2F&secure%5Burl_type%5D=linkedin_company_website)  
392 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, IT Manager
- **Top Industries:** Tecnologia dell'informazione e servizi, Sicurezza informatica e di rete
- **Company Size:** 50% Small, 25% Medium

#### What Do G2 Reviewers Say About ISL Online?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **straordinaria facilità d'uso** di ISL Online, rendendo le connessioni remote e il supporto eccezionalmente semplici.
- Gli utenti elogiano il **eccellente supporto clienti** di ISL Online, sottolineando la loro assistenza rapida e cordiale per i problemi.
- Gli utenti elogiano la **facile configurazione** di ISL Online, facilitando la risoluzione efficiente dei problemi IT e l'assistenza rapida.
- Gli utenti apprezzano la **facilità d'uso** di ISL Online sia per i tecnici che per i clienti, migliorando l'efficienza del supporto.
- Gli utenti apprezzano il **facile accesso remoto** con ISL Online, che consente una risoluzione efficiente dei problemi IT da qualsiasi luogo.

##### Cons

- Gli utenti riscontrano **problemi di accesso remoto** con connessioni instabili ai sistemi Mac, richiedendo frequenti riconnessioni per la stabilità.
- Gli utenti sperimentano frustranti **problemi di connessione** con ISL Online, inclusa la mancanza di notifiche e velocità più lente durante l'uso.
- Gli utenti notano la necessità di un **miglioramento nella velocità di connessione** , evidenziando frustrazione durante l'uso rispetto ad altre soluzioni.
- Gli utenti riscontrano **problemi di sessione** con ISL Online, inclusi connessioni perse e difficoltà nella gestione delle sessioni di accesso remoto.
- Gli utenti sperimentano frustranti **problemi di ritardo** , poiché le connessioni possono essere lente e influenzare le prestazioni con più macchine.

#### What Are Recent G2 Reviews of ISL Online?

**["Essential Remote Tool with Minor Limitations"](https://www.g2.com/it/survey_responses/isl-online-review-2180125)**

**Rating:** 4.5/5.0 stars

_— Sam E._

[Read full review](https://www.g2.com/it/survey_responses/isl-online-review-2180125)

**["Con ISL, fornirà un servizio di qualità ai suoi clienti."](https://www.g2.com/it/survey_responses/isl-online-review-13198438)**

**Rating:** 4.5/5.0 stars

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[Browse Remote Desktop Themes](/categories/remote-desktop/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

Remote desktop software enables users to seamlessly connect to and control a computer in another location via an internal network or the internet, displaying the remote screen in real time and giving the user full keyboard and mouse control, supporting remote work, IT troubleshooting, and product demonstrations.

### Core Capabilities of Remote Desktop Software

To qualify for inclusion in the Remote Desktop category, a product must:

- Display the remote computer screen on your own screen in real time
- Use your own keyboard and mouse to control the remote screen
- Allow complete access to and control over the remote desktop
- Allow connection either via an internal network or IP address
- Support differing operating systems

### Common Use Cases for Remote Desktop Software

IT professionals, support technicians, and remote employees use [remote desktop software](https://learn.g2.com/best-remote-desktop-software) to access and manage computers from any location. Common use cases include:

- Enabling remote employees to securely access corporate networks and servers from BYOD devices
- Allowing IT teams to troubleshoot and configure employee devices without requiring physical presence
- Supporting sales teams and user specialists in guiding clients through complex processes or product demonstrations remotely

### How Remote Desktop Software Differs from Other Tools

Remote desktop software offers full remote control of another computer, distinguishing it from [screen sharing software](https://www.g2.com/categories/screen-sharing), which allows users to share their screens for presentations or web conferencing without granting control. It also differs from [screen and video capture software](https://www.g2.com/categories/screen-and-video-capture), which records desktop activity for asynchronous sharing rather than providing live remote access. Remote desktop solutions deploy encryption, two-factor authentication, and other security measures to ensure secure data transmission during remote sessions.

### Insights from G2 on Remote Desktop Software

Based on category trends on G2, connection reliability and cross-platform OS support as standout features. Reduced need for in-person technical support and faster issue resolution as primary outcomes of adoption.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image")](https://www.g2.com/products/teamviewer/reviews)[TeamViewer](https://www.g2.com/products/teamviewer/reviews)[4.5/5(4,171)](https://www.g2.com/products/teamviewer/reviews) | IT support with unattended cross-platform access | "Reliable, Easy-to-Use Remote Support with Fast Deployment and Strong Cross-Platform Access" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Product Avatar Image")](https://www.g2.com/products/zoho-assist/reviews)[Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)[4.7/5(734)](https://www.g2.com/products/zoho-assist/reviews) | Unattended IT support with Zoho ecosystem integration | "Zoho Assist: Easy, Reliable Remote Access That Saves Time" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image")](https://www.g2.com/products/action1/reviews)[Action1](https://www.g2.com/products/action1/reviews)[4.9/5(1,194)](https://www.g2.com/products/action1/reviews) | Patch-driven remote access without VPN dependency | "Global Accessibility and Easy Deployment" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_774c2f155ed14683e6443b8509a46754/microsoft-quick-assist.png "Product Avatar Image")](https://www.g2.com/products/microsoft-quick-assist/reviews)[Microsoft Quick Assist](https://www.g2.com/products/microsoft-quick-assist/reviews)[4.4/5(34)](https://www.g2.com/products/microsoft-quick-assist/reviews) | Built-in Windows remote troubleshooting without installs | "Quick Assist Delivers Fast, Zero-Friction Remote Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6faef5ec1eb79a6dcc32bbd65c119ecd/chrome-remote-desktop.png "Product Avatar Image")](https://www.g2.com/products/chrome-remote-desktop/reviews)[Chrome Remote](https://www.g2.com/products/chrome-remote-desktop/reviews)[4.2/5(53)](https://www.g2.com/products/chrome-remote-desktop/reviews) | Browser-based remote support without software installation | "Chrome Remote desktop review, No Third-Party Apps Needed" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_070fa14924179867f32d49326026477e/remotepc.png "Product Avatar Image")](https://www.g2.com/products/remotepc/reviews)[RemotePC](https://www.g2.com/products/remotepc/reviews)[4.7/5(680)](https://www.g2.com/products/remotepc/reviews) | Affordable always-on access across multiple PCs | "Great Value and Lightning-Fast Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f31af3d240070ed55f88c88b5d0cefc/splashtop-remote-access.png "Product Avatar Image")](https://www.g2.com/products/splashtop-remote-access/reviews)[Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)[4.8/5(519)](https://www.g2.com/products/splashtop-remote-access/reviews) | IT support with unattended multi-platform access | "Secure, Easy Remote Access to Work Machines from Anywhere" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_835184e44732dba2f0ee21995c2e73ad/screenconnect.png "Product Avatar Image")](https://www.g2.com/products/screenconnect/reviews)[ScreenConnect](https://www.g2.com/products/screenconnect/reviews)[4.7/5(508)](https://www.g2.com/products/screenconnect/reviews) | MSP remote support with unattended access | "Secure, Seamless Unattended Access with ScreenConnect and NinjaOne Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4e2b08dd17397bdc99a5658447cbc589/azure-bastion.jpg "Product Avatar Image")](https://www.g2.com/products/azure-bastion/reviews)[Azure Bastion](https://www.g2.com/products/azure-bastion/reviews)[4.5/5(16)](https://www.g2.com/products/azure-bastion/reviews) | Browser-based VM access without public IPs | "Secure, Hassle-Free VM Access Right from Azure Portal" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image")](https://www.g2.com/products/anydesk/reviews)[AnyDesk](https://www.g2.com/products/anydesk/reviews)[4.5/5(1,101)](https://www.g2.com/products/anydesk/reviews) | Lightweight remote support across mixed IT environments | "Fast, lightweight remote access that just works for day-to-day client support" |

* * *

Show More

### Remote Desktop Topics

- [What is remote desktop software?](#what-is-remote-desktop-software)
- [What are the common features of remote desktop software?](#what-are-the-common-features-of-remote-desktop-software)
- [What are the benefits of remote desktop software?](#what-are-the-benefits-of-remote-desktop-software)
- [Who uses remote desktop software?](#who-uses-remote-desktop-software)
- [What are the Alternatives to Remote Desktop Software?](#what-are-the-alternatives-to-remote-desktop-software)
- [Challenges with remote desktop software](#challenges-with-remote-desktop-software)
- [How to choose remote desktop software](#how-to-choose-remote-desktop-software)
- [Remote desktop software pricing](#remote-desktop-software-pricing)
- [Implementation of remote desktop software](#implementation-of-remote-desktop-software)
- [Remote desktop software trends](#remote-desktop-software-trends)

[
### Remote Desktop Topics
 Expand/Collapse ](#)
- [What is remote desktop software?](#what-is-remote-desktop-software)
- [What are the common features of remote desktop software?](#what-are-the-common-features-of-remote-desktop-software)
- [What are the benefits of remote desktop software?](#what-are-the-benefits-of-remote-desktop-software)
- [Who uses remote desktop software?](#who-uses-remote-desktop-software)
- [What are the Alternatives to Remote Desktop Software?](#what-are-the-alternatives-to-remote-desktop-software)
- [Challenges with remote desktop software](#challenges-with-remote-desktop-software)
- [How to choose remote desktop software](#how-to-choose-remote-desktop-software)
- [Remote desktop software pricing](#remote-desktop-software-pricing)
- [Implementation of remote desktop software](#implementation-of-remote-desktop-software)
- [Remote desktop software trends](#remote-desktop-software-trends)

## Learn More About Remote Desktop Software

### What is remote desktop software?
 

Remote desktop software, also known as remote access software, allows users to access another computer or system remotely in real time and work on it like their local device. It ensures easy, efficient, and secure access to one or many remote desktops. 

 

While the software can also be used for remote support, a remote desktop tool is typically used by employees to access a machine remotely rather than to resolve a technical problem. Though the maintenance functions may not be as extensive as those of remote support solutions, remote desktop tools aid support teams in performing basic maintenance tasks on numerous devices from a single station.

 

Typical use cases of a remote desktop tool include granting employees access to and managing distant computers anytime, from any device, which gives them the privilege to work from anywhere. Sometimes IT support professionals use remote desktop software to troubleshoot and perform maintenance tasks remotely.

 

### What are the common features of remote desktop software?
 

The following are some core features of a remote desktop tool that can help users achieve greater flexibility and cost savings through remote work:

 
- Remote access and control: Remote desktop software provides end users access to and control over other devices not in their physical vicinity. The software facilitates the visibility of a specific window or the entire desktop.
- Multi-monitor support: Many workplaces now opt for multiple monitors at their workstations to help improve productivity. As a result, the remote desktop tool supports the capability to view multiple monitors at a time.
- Multiple operating system (OS) support: Businesses today use Windows, macOS, Linux, or other OS, and sometimes multiple OS within the same company. Remote desktop software has features to handle viewing and functioning on any OS, independent of the OS the end user is connecting from.
- Mobile device access: Remote desktop tools allow administrators to access connected mobile devices and support mobile OS like Android, iOS, and more.
- Data encryption: When a user’s device is being used and managed remotely, it may leave the user feeling vulnerable. The remote desktop tool offers a data encryption feature to secure the connection and protect data.
- File management: Remote desktop software facilitates file sharing and transfers to enable quick and effortless work discussion, collaboration among colleagues, and viewing of relevant documents when working remotely. The shared or transferred files are highly secure as permission to access them is granted only to authenticated user accounts.
- Remote configuration: The software helps configure a remote PC for access so that the end user can take complete control of the device over the internet anytime.
- Chat: The chat functionality of the remote desktop software allows users to send and receive messages between computers.
- Application management: Remote desktop tool centrally manages, configures, and monitors applications on employee devices. 
- Session transfer: Access to remote sessions for IT support can be transferred between users using a remote desktop application.
- Session recording: A remote desktop tool provides the ability to record remote sessions at a desired location on the local computer. 
- Security: All the data shared across a remote connection is encrypted. It also uses multi-factor authentication (MFA) to ensure only authorized users can log in and notify suspicious activities.
- Deployment flexibility: Remote desktop tools can be deployed on the cloud and on-premises, depending on the organization’s requirements.
- Remote printing: Some remote desktop solutions provide remote printing capabilities to help users print documents using a locally plugged or network printer.
- Session usage reporting: Activity log tracking and session analytics is essential for IT managers and chief information officers (CIOs) looking to track, manage, and optimize helpdesk activities.
- Branding: Remote desktop systems may let businesses customize client applications to match their websites.

 

### What are the benefits of remote desktop software?
 

There are several benefits that a business can reap from a remote desktop tool. Below is a list of advantages that the tool offers:

 
- Efficiency: Remote desktop tools offer the potential to maintain numerous devices from a single workstation. Users can access the systems they need from wherever they are located.
- Cost savings: Remote desktop tools may require the installation of remote client software on user devices. However, some web-based remote desktop software provides remote access with zero endpoint installation or configuration. Clientless, centrally-managed solutions do not require installation, management, and software maintenance on individual devices, thereby cutting down IT support costs. Additionally, these solutions enable users to work from home with the most reliable and secure connection resulting in reduced overhead expenditure for office space, computing equipment, software, utilities, etc.
- Flexibility: Employers are increasingly promoting flexible and remote work. The ability to work from anywhere, at any time, and on multiple devices increases employee productivity and turnover. These tools enable employees to work remotely with a seamless remote desktop connection to one or many desktops at the workplace.
- Business continuity: Remote desktop platform ensures business continuity in times of crisis, such as pandemic outbreaks, harsh weather, and transportation strikes. It provides access to business applications and data from home, enabling organizations to meet their business objectives.

 

### Who uses remote desktop software?

- Customer support teams: Employees on support teams are most likely to use the remote desktop tool. The software greatly improves the efficiency of most support teams’ day-to-day routines and tasks. 
- IT departments: Software and licensing administrators in the IT department can use remote desktop tools for scheduling and running maintenance on devices, regardless of the device's physical location or the administrator.
- Data archive teams: Teams that do heavy [data archive](https://learn.g2.com/data-archiving) work may also benefit from using a remote desktop tool. Data archives tend to be optimized toward UNIX systems like Linux’s numerous variants, so having a remote Linux build that can be tapped into from a Windows desktop can be incredibly valuable.
- Software engineers: Remote desktop solutions enable developers and engineers to share a single workstation, use [integrated development environments (IDEs)](https://www.g2.com/articles/ide), access remote servers, and investigate bugs remotely.
- Educational institutions: Teachers, professors, educators, and administrators use remote access solutions for conducting classes and accessing tools and files from remote locations.
- Remote users: Remote employees rely on these solutions to access company files and servers and complete tasks without being in the office.

### What are the Alternatives to Remote Desktop Software?

- [Remote support software:](https://www.g2.com/categories/remote-support) Remote support and remote desktop tools are so similar that many use the two names interchangeably. There is a slight but notable difference between the two. Remote desktop software focuses more exclusively on access to and control over a remote device. While remote support software does this as well, these solutions offer more expansive features to assist with maintenance and troubleshooting.
- [Virtual desktop infrastructure (VDI) software](https://www.g2.com/categories/virtual-desktop-infrastructure-vdi): Remote desktop and VDI software have similar characteristics but slightly different target functions. A remote desktop tool tends to focus on creating connections to physical devices. In contrast, a VDI tool hones in on entirely virtual desktops associated with servers or even an OS being run within another OS. VDI software allows for centralized hosting and viewership of numerous desktops, whereas remote desktop focuses on the ability to access numerous physical desktops from a single location.
- [Screen sharing software](https://www.g2.com/categories/screen-sharing): These systems partially match the functionality of remote desktop solutions by allowing users to share screens and demonstrate processes to viewers. Sales, marketing, and support teams use screen sharing tools to provide demos, brainstorm, and resolve technical issues.

### Challenges with remote desktop software

Remote desktop tools can come with their own set of challenges. 

- Connectivity: Remote desktop usage occurs entirely via the internet, so connectivity issues can end up disrupting the experience. When implementing a remote desktop tool, users must ensure high internet connectivity.
- Hardware dilemmas: Remote desktop software relies partly on the end device’s hardware functioning optimally. If there is an issue with the end device’s hardware, the software may not be able to access the remote device.
- Privacy: The means to take control of other users’ computers remotely does come with a certain degree of privacy risk. In the wrong hands, losing control of one’s computer means compromised data on the computer or an entire network. Companies need to use strong endpoint protection software when implementing remote support software to protect internal devices.
- Operating system compatibility: Some remote desktop systems may not efficiently support different operating systems such as Linux, macOS. or their outdated versions. This Os non-compatibility makes it challenging for remote users to receive timely solutions.
- High-performance tasks: Network speed and bandwidth variation may impact remote desktop tools' ability to to complete tasks demanding high computational resources, including video rendering, data analysis, and graphic design.
- User experience: Complex remote desktop applications make it difficult for users to log in, establish connections with remote devices, and share files.

### How to choose remote desktop software

Organizations buying remote desktop software must consider business-specific needs and the following factors to maximize the return on their investment.

- Device whitelisting and authentication: Choosing a remote desktop platform with device or endpoint authentication is crucial for preventing unauthorized systems from connecting with remote devices and gaining unattended access.
- Two-factor authentication (2FA): Remote desktop solutions with 2FA capabilities verify user identity to protect devices and data from brute-force attacks, social engineering, and phishing. 
- Security compliance: Buyers must ensure that the remote access tool of their choice meets different security standards, including [General Data Protection Regulation (GDPR)](https://www.g2.com/glossary/gdpr-definition), System and Organization Controls (SOC 2), Family Educational Rights and Privacy Act (FERPA), Peripheral Component Interconnect (PCI), and Health Insurance Portability and Accountability Act (HIPAA). Also, consider choosing solutions that update security protocols regularly. 
- Ease of use: Selecting a user-friendly remote desktop tool is essential for ensuring that even non-technical users have a seamless experience while using the system. Moreover, users should be able to install the application without any difficulty. 
- File transfer: Remote desktop tools with [file sharing](https://www.g2.com/glossary/file-sharing-definition) features allow users to share presentations, documents, and data, enabling them to send or receive files immediately. Also, consider looking for systems with remote printing, chat, multi-monitor support, and remote wake-on-LAN functionalities.
- Available on mobile devices: Choosing a system that users can access from a phone or tablet helps technical support specialists resolve issues on the go. 
- Price and customer support: Consider thoroughly evaluating customer support availability and features against price to find the best solution.

Depending on their organizations’ sizes, needs, and preferences, buyers must try different tools to find the one that best fits their compatibility, security, usability requirements, and budget.

### Remote desktop software pricing

Remote desktop software is available in two deployment models: on-premises and cloud. Based on the models, the software can also be purchased as a perpetual license or as annual or monthly subscriptions. Remote desktop tools are priced as a perpetual license for on-premises software, whereas cloud-based solutions are available on a subscription basis. Some remote desktop tools can be downloaded for free private usage and are available as a three-tier license, often business, premium, or corporate.

Remote desktop software pricing varies depending on the number of seats, devices, and features organizations require. Below is a general overview of pricing based on tiers buyers choose.

- Entry-level plans range from $10 to $15 monthly and include basic features. These plans suit individual users and small businesses.
- Mid-range plans can cost businesses up to $35 per month. They provide more features suitable for larger business teams.
- Advanced plans cost around $75 monthly and offer advanced support and user management features. These are ideal for larger enterprises with extensive business requirements.

### Implementation of remote desktop software

How is remote desktop software implemented?

There are generally two ways in which a remote desktop software is implemented:

- OS-based implementation: OS-based remote desktop solutions are built directly into the OS. No extra software is required to use OS-based remote desktop solutions as the tools are already installed. For example, some versions of Windows come with built-in remote desktop software. 
- Third-party-based implementation: Third-party-based implementation is needed when remote desktop software has to be licensed by the user. Once the buyer has decided on the software that fits their particular needs and installed it, it should be ready for use.

### Remote desktop software trends

- Companies will adopt a hybrid workplace model: Companies are now looking at providing the choice of working from the office only for a few days a week. The remote working element in a hybrid workplace is a trend that is expected to grow. Employees within an organization have increasingly started preferring to work from home or anywhere else with flexible working schedules. Employers are also providing the flexibility to do so. Remote desktop and remote support software will be widely used when working remotely, as they provide seamless IT support without letting external factors hinder business processes from running smoothly.
- Organizations will opt for consolidation of remote work tools: Organizations use multiple software solutions such as video conferencing, remote support, and remote desktop to enable effective collaboration across employees, clients, and partners. It is essential to consolidate these tools and provide the organization with better visibility to enhance operational productivity, thereby reducing the need to monitor each device individually. The adoption of centralized solutions is expected to rise, considering it would help companies ensure compliance and tackle software management issues.
- BYOD trends continue gaining popularity: Many organizations encourage employees to use BYOD devices to control capital expenditure costs rising from hardware purchase and maintenance. Employees using their devices often rely on remote desktop solutions to connect with peers or access server files. Remote workers using their devices for office work are more likely to experience cybersecurity threats. Businesses must continue investing in cybersecurity, cloud security, and vulnerability management tools to prevent data leaks and unauthorized access and mitigate remote work tech vulnerability.

_Researched and Written by_ [_Anindita Sengupta_](https://research.g2.com/insights/author/anindita-sengupta)

_Reviewed and Edited by_ [_Sinchana Mistry_](https://in.linkedin.com/in/sinchana-mistry95)