--- title: Remote Desktop Services Reviews meta_title: 'Remote Desktop Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 140 reviews by the users' company size, role or industry to find out how Remote Desktop Services works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 140 scale: '5' date_modified: '2026-10-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Remote Desktop Services Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy setup of Remote Desktop Services, highlighted by its user-friendly interface. (1 mentions)
Users find the user-friendly interface of Remote Desktop Services easy to set up and navigate. (1 mentions)

Top Pros or Advantages of Remote Desktop Services

Remote Desktop Services Reviews (140)

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Remote Desktop Services Reviews (140)

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4.5
140 reviews
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Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"UP Cloud better platform for your IT needs"
5/5
What do you like best about Remote Desktop Services?

Good provider to setup RDS with user friendly interface Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

nothing I feel that everything is fine, and helpful material is available in runtime issues Review collected by and hosted on G2.com.

Varun Preet S.
VS
Varun Preet S.
Windows Systems Operations Administrator
Mid-Market (51-1000 emp.)
"Remote Desktop Services"
5/5
What do you like best about Remote Desktop Services?

Remote Desktop Service is an essential tool for remote access management providing improved security and reducing the risk of unauthorized access. RDS offers a user-friendly interface and has been widely adopted for its practicality. Robust customer support ensures users receive timely assistance with troubleshooting and guidance. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Users who are new to remote desktop environments may face a learning curve in adapting to the technology and its features. Frequent use of the service can significantly contribute to overcoming this challenge. Review collected by and hosted on G2.com.

Milton  S.
MS
Milton S.
Associate Creative Project Manager
Mid-Market (51-1000 emp.)
"Good program that allows secure remote access, improving collaboration and work flexibility."
4.5/5
What do you like best about Remote Desktop Services?

I like the Remote Desktop Services program for its ability to facilitate remote access securely and efficiently. The ability to work anywhere, centralized management, and reliable performance make my experience smooth and productive. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

The reliance on a dependable Internet connection is something I occasionally find bothersome, even though I recognize the advantages of Remote Desktop Services. Weak connection conditions make remote work less smooth and might lead to a frustrating experience. That being said, the application performs exceptionally well when the connection is robust. Review collected by and hosted on G2.com.

Manish T.
MT
Manish T.
Incident Management Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Friendly Connect Anywhere"
5/5
What do you like best about Remote Desktop Services?

The best feature of remote connection is that we can connect anywhere through the internet and this benefits every employee, especially in getting IT support to work in less time. Remote connection is a feature that helps the user to work easily and isolate the issues of the end user from any location in the world Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Nothing dislike. It access quickly, securely and reliably. Review collected by and hosted on G2.com.

Muzaffarhusain S.
MS
Muzaffarhusain S.
Sr Software Developer
Small-Business (50 or fewer emp.)
"Remote Desktop Services is other name for monopoly and trust"
5/5
What do you like best about Remote Desktop Services?

Whenever, wherever I am, it is the best option using which I can connect to my office computer and servers. The best part is I can access my local machine's resources like Mic, Printers, and Webcam on the remote machine. I have been using it for more than 20 years since the era of Windows XP. It is a great tool. I can't imagine my work without it. Very easy to implement and use. No expertise is needed. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Maximum 2 connections are possible which is a drawback Review collected by and hosted on G2.com.

siva s.
SS
siva s.
IT Support Technician
Mid-Market (51-1000 emp.)
"It is very easy to take remote desktop and assist the user to resolve the issue"
5/5
What do you like best about Remote Desktop Services?

It very easy to take control and flexibility. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Some time unable to connect, may be some bug Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Remote Desktop Services make it easy to do any task remotely"
4.5/5
What do you like best about Remote Desktop Services?

We can easily connect to colleagues' office computers and help them fix an issue that is hard to solve over a call. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

It still needs optimization. They need to make more people aware of it as most scams happen using this service. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Remote Desktop Services"
4/5
What do you like best about Remote Desktop Services?

with the help of remote desktop service we can do our job from anywhere. this is essentially helpful interms of hybrid/ work from home. remote desktop service is very convenient and easy. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

while using this we need to face connection issues. Although the Internet has no interruption, remote desktop service loses connection. while working it dropped the connection due to this we need to set up the same again and again. Review collected by and hosted on G2.com.

SS
sachin s.
Enterprise (> 1000 emp.)
"Connect and Access"
5/5
What do you like best about Remote Desktop Services?

it is the software that provide you very easily access of remote system when ever you needed and you can accesss from anywhere , one of the best applicaton when you are doing work from home. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

using it from very long time nice application not a big issue found with it till now Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Technical Support Engineer
Enterprise (> 1000 emp.)
"All together it was a nice experience"
4.5/5
What do you like best about Remote Desktop Services?

Best part of remote desktop service is that we can access everything remotely which helps us cut down the response time Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

At certain instances when there is a dependency over other teammate the work tends to get delayed. Review collected by and hosted on G2.com.