# Best Remote Desktop Software for Small Business

## How Many Remote Desktop Software Products Does G2 Track?

**Total Products under this Category:** 138

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AweSun Remote Desktop (+3.71%) - Among all products in this category, AweSun Remote Desktop recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Desktop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,200+ Authentic Reviews
- 138+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Desktop Software
 ![G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-desktop/grids.png?focus%5B%5D=2397&focus%5B%5D=15890&focus%5B%5D=55794&focus%5B%5D=70792&focus%5B%5D=32592&focus%5B%5D=101553&focus%5B%5D=13662&focus%5B%5D=15025)

Highlighted products: TeamViewer, Zoho Assist, RemotePC, Action1, Splashtop Remote Access, Syncro, AnyDesk, and ScreenConnect.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=remotepc&focus%5B%5D=action1&focus%5B%5D=splashtop-remote-access&focus%5B%5D=syncro&focus%5B%5D=anydesk&focus%5B%5D=screenconnect&segment=small-business)

**Sponsored**

### Heimdal

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=890&secure%5Bchosen_at%5D=2026-08-15T11%3A25%3A05Z&secure%5Bdisplayable_resource_id%5D=890&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=890&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=165598&secure%5Bresource_id%5D=890&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-desktop%2Fsmall-business&secure%5Btoken%5D=f26ad5af0cfb057100b5330da1626f0311507a59abe45f1584a6f6a286c96fd2&secure%5Burl%5D=https%3A%2F%2Fheimdalsecurity.com%2Fenterprise-security%2Fproducts%2Fremote-desktop%3Fpartner%3Dg2com%26source%3Dg2.com&secure%5Burl_type%5D=custom_url)

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,047

#### How Do G2 Users Rate TeamViewer?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
- Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.

##### Cons

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
- Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.

#### What Are Recent G2 Reviews of TeamViewer?

**["Remote support my customers "](https://www.g2.com/survey_responses/teamviewer-review-4988600)**

**Rating:** 4.5/5.0 stars

_— Fadi K._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-4988600)

**["Awesome remote connecting software"](https://www.g2.com/survey_responses/teamviewer-review-6713136)**

**Rating:** 5.0/5.0 stars

_— Haritha C._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-6713136)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

**Average Rating:** 4.7/5.0

**Total Reviews:** 699

#### How Do G2 Users Rate Zoho Assist?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zoho Assist?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 70% Small, 23% Medium

#### What Do G2 Reviewers Say About Zoho Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zoho Assist to be extremely **user-friendly** , making it easy to set up, manage, and interact.
- Users value the **ease of use** in Zoho Assist, making remote access straightforward and efficient.
- Users appreciate the **speed and ease of use** of Zoho Assist, making remote support seamless and effective.
- Users find **Zoho Assist's easy setup** essential for seamless remote support, enhancing efficiency and satisfaction.
- Users commend the **reliability** of Zoho Assist, highlighting its easy setup and seamless connection quality.

##### Cons

- Users often face **remote access issues** with connection difficulties and inconvenient screen displays affecting usability.
- Users find the **feature limitations** of Zoho Assist frustrating, especially when advanced tools require additional purchases.
- Users often face **connection issues** with Zoho Assist, making remote access frustrating and difficult at times.
- Users find the **interface cluttered and confusing** , creating a steep learning curve for new users navigating the software.
- Users feel that the **expensive pricing** of Zoho Assist limits access to features, impacting its overall appeal.

#### What Are Recent G2 Reviews of Zoho Assist?

**["Fast, Affordable, Secure and Versatile Unattended Access with Zoho"](https://www.g2.com/survey_responses/zoho-assist-review-13234782)**

**Rating:** 5.0/5.0 stars

_— patan b._

[Read full review](https://www.g2.com/survey_responses/zoho-assist-review-13234782)

**["Zoho Assist: Easy Installation, Fast Performance, and Proactive Support"](https://www.g2.com/survey_responses/zoho-assist-review-13172368)**

**Rating:** 5.0/5.0 stars

_— John N._

[Read full review](https://www.g2.com/survey_responses/zoho-assist-review-13172368)

#### What Are G2 Users Discussing About Zoho Assist?

- [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) - 1 comment
- [How much does Zoho Assist cost?](https://www.g2.com/discussions/how-much-does-zoho-assist-cost)
- [How secure is Zoho Assist?](https://www.g2.com/discussions/how-secure-is-zoho-assist)
- [Is Zoho Assist free?](https://www.g2.com/discussions/is-zoho-assist-free)
- [How does Zoho Assist work?](https://www.g2.com/discussions/how-does-zoho-assist-work)

### [RemotePC](https://www.g2.com/products/remotepc/reviews)

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

**Average Rating:** 4.7/5.0

**Total Reviews:** 665

#### How Do G2 Users Rate RemotePC?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.4/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RemotePC?

- **Seller:** [IDrive](https://www.g2.com/sellers/idrive)
- **Year Founded:** 2007
- **HQ Location:** Calabasas, CA
- **Twitter:** @IDriveBackup  
17,846 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b55dc1c7e6073ed1925a8b3200d25a9ce81141631f72e583c613d501557f75ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1498880%2F&secure%5Burl_type%5D=linkedin_company_website)  
134 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 84% Small, 7% Medium

#### What Do G2 Reviewers Say About RemotePC?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of setup** of RemotePC, enjoying seamless access and hassle-free remote work solutions.
- Users love the **easy setup** of RemotePC, enabling quick remote access and hassle-free user management.
- Users praise RemotePC for its **easy access** , providing fast and intuitive remote connectivity from any device.
- Users appreciate **RemotePC's affordability** , finding it ideal for non-technical users and small businesses seeking cost-effective solutions.
- Users value the **seamless remote access** capabilities of RemotePC, enabling hassle-free work-from-home experiences.

##### Cons

- Users experience **slow performance** with RemotePC, including lag and syncing issues affecting real-time interactions.
- Users experience **remote access issues** , including disconnections and login problems in certain regions like China.
- Users experience **fuzzy screen resolution** with RemotePC, which can disrupt real-time interactions and control during use.
- Users occasionally experience **connection issues** that result in disconnections and lag during remote sessions.
- Users report **delay issues** with RemotePC, experiencing lag that disrupts real-time interactions and performance consistency.

#### What Are Recent G2 Reviews of RemotePC?

**["RemotePC: Fast, Easy Remote Access That Boosts Productivity at an Affordable Price"](https://www.g2.com/survey_responses/remotepc-review-12935492)**

**Rating:** 4.0/5.0 stars

_— Lofty Community Media I._

[Read full review](https://www.g2.com/survey_responses/remotepc-review-12935492)

**["Great Value and Lightning-Fast Support"](https://www.g2.com/survey_responses/remotepc-review-13102776)**

**Rating:** 5.0/5.0 stars

_— Brett N._

[Read full review](https://www.g2.com/survey_responses/remotepc-review-13102776)

#### What Are G2 Users Discussing About RemotePC?

- [What is RemotePC used for?](https://www.g2.com/discussions/what-is-remotepc-used-for)
- [Is RemotePC any good?](https://www.g2.com/discussions/is-remotepc-any-good) - 2 comments
- [How do I add RemotePC to my computer?](https://www.g2.com/discussions/how-do-i-add-remotepc-to-my-computer) - 4 comments
- [What is a good remote desktop software?](https://www.g2.com/discussions/what-is-a-good-remote-desktop-software) - 2 comments
- [What does remote PC do?](https://www.g2.com/discussions/what-does-remote-pc-do) - 4 comments

### [Action1](https://www.g2.com/products/action1/reviews)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,167

#### How Do G2 Users Rate Action1?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.6/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Action1?

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** www.action1.com
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp  
609 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 56% Medium, 37% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency.
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs.
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly.
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient.
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently.

##### Cons

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform.
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements.
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction.
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness.
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1.

#### What Are Recent G2 Reviews of Action1?

**["Action1 Makes Third-Party Patching and Remote Support Effortless for MSPs"](https://www.g2.com/survey_responses/action1-review-13218996)**

**Rating:** 5.0/5.0 stars

_— Alex A._

[Read full review](https://www.g2.com/survey_responses/action1-review-13218996)

**["Great Platform and easy to use."](https://www.g2.com/survey_responses/action1-review-10908416)**

**Rating:** 5.0/5.0 stars

_— Lowell A._

[Read full review](https://www.g2.com/survey_responses/action1-review-10908416)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

### [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector

**Average Rating:** 4.8/5.0

**Total Reviews:** 512

#### How Do G2 Users Rate Splashtop Remote Access?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Splashtop Remote Access?

- **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc)
- **Company Website:** www.splashtop.com
- **Year Founded:** 2006
- **HQ Location:** Cupertino, CA
- **Twitter:** @splashtop  
5,216 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a42e535944fbf3b5bef3f7abc1304e4e8cd5d2619b6979f332b3ef1460197940&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1944335%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About Splashtop Remote Access?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike.
- Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access.
- Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere.
- Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity.
- Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization.

##### Cons

- Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance.
- Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality.
- Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop.
- Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience.
- Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions.

#### What Are Recent G2 Reviews of Splashtop Remote Access?

**["Secure, Easy Remote Access to Work Machines from Anywhere"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)**

**Rating:** 5.0/5.0 stars

_— Josh G._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)

**["Splashtop: Simple Setup, Top-Notch Performance, and Strong Security"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)**

**Rating:** 4.5/5.0 stars

_— Luca I._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)

#### What Are G2 Users Discussing About Splashtop Remote Access?

- [What is Splashtop Business Access used for?](https://www.g2.com/discussions/what-is-splashtop-business-access-used-for)
- [Is Splashtop secure?](https://www.g2.com/discussions/is-splashtop-secure)
- [What protocol does Splashtop use?](https://www.g2.com/discussions/what-protocol-does-splashtop-use)
- [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) - 1 comment
- [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) - 1 comment

### [Syncro](https://www.g2.com/products/syncro/reviews)

Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 security management in a single system, eliminating the tool sprawl that creates security gaps and slows teams down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

**Average Rating:** 4.5/5.0

**Total Reviews:** 537

#### How Do G2 Users Rate Syncro?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.4/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.9/10 (Category avg: 9.1/10)
- **Device Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Syncro?

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Company Website:** syncrosecure.com
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e40e976a73c48924cb8f8b77b9157604f2844aaff62bdc76b30fd2d0d3fd795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyncromsp%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 79% Small, 9% Medium

#### What Do G2 Reviewers Say About Syncro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Syncro, facilitating quick troubleshooting and seamless client communication.
- Users praise Syncro for its **effective ticket management and comprehensive support** , enhancing efficiency and streamlining processes.
- Users find the **initial setup easy** , making Syncro accessible even for first-time users managing complex RMM solutions.
- Users praise the **automation capabilities** of Syncro, enhancing workflow efficiency and streamlining ticket management processes.
- Users value the **seamless integrations** of Syncro, enhancing both internal processes and external partnerships effectively.

##### Cons

- Users express a need for **missing features** like real-time messaging and more Linux distro support in Syncro.
- Users report that **improvement is needed** for Syncro's interface and responsiveness to enhance overall usability.
- Users feel the **feature limitations** of Syncro, particularly in UI, reporting, and Linux support, hinder productivity.
- Users express concerns over **feature limitations** in Syncro, requesting improvements and modern updates to enhance usability.
- Users find that Syncro **lacks essential advanced features** , making management and automation more complex and less efficient.

#### What Are Recent G2 Reviews of Syncro?

**["User-Friendly App that is great for a team in a business"](https://www.g2.com/survey_responses/syncro-review-12059675)**

**Rating:** 5.0/5.0 stars

_— Michael C._

[Read full review](https://www.g2.com/survey_responses/syncro-review-12059675)

**["Seamless Tool Integration and Intuitive Setup"](https://www.g2.com/survey_responses/syncro-review-11175905)**

**Rating:** 5.0/5.0 stars

_— Danilo B._

[Read full review](https://www.g2.com/survey_responses/syncro-review-11175905)

#### What Are G2 Users Discussing About Syncro?

- [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for)
- [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment
- [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d)
- [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) - 1 comment
- [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) - 3 comments

### [AnyDesk](https://www.g2.com/products/anydesk/reviews)

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide. With offices in Berlin, Clearwater (US), Shanghai, and Hong Kong, AnyDesk is taking a leap forward from Start-up to Scale-Up and expands its business globally continuing its rapid growth. Unparalleled speed, extraordinary ease of use, and highest security standards are our strong suit. AnyDesk offers advanced customization options enabling users to adapt the software to their individual needs. It empowers IT experts, leaders, and novices alike to maximize their efficiency and achieve their goals.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,082

#### How Do G2 Users Rate AnyDesk?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AnyDesk?

- **Seller:** [AnyDesk Software GmbH](https://www.g2.com/sellers/anydesk-software-gmbh)
- **Year Founded:** 2014
- **HQ Location:** Stuttgart
- **Twitter:** @anydesk  
7,883 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95bf2e1d70e21f8b3de136cca62fc95e93d28ad19b1509656dbaad20e1509c88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8494083%2F&secure%5Burl_type%5D=linkedin_company_website)  
356 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Software Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About AnyDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of AnyDesk, enabling quick and efficient remote connections for technical support.
- Users appreciate the **remote access capabilities** of AnyDesk, enabling seamless control and collaboration from anywhere.
- Users appreciate the **s seamless remote support** of AnyDesk, enabling smooth access and excellent IT management features.
- Users appreciate the **easy access** of AnyDesk, enjoying seamless connectivity even with slower internet connections.
- Users love the **easy setup** of AnyDesk, allowing for quick connections and efficient technical support.

##### Cons

- Users often face **connection issues** with AnyDesk, including slow speeds and random disconnections, leading to frustration.
- Users face **remote access issues** with AnyDesk, including connection timeouts and unreliable clipboard file transfers.
- Users often face **slow performance** with AnyDesk, particularly during connections and when internet speed is low.
- Users experience **slow connectivity** issues, especially with network restrictions, affecting the overall performance of AnyDesk.
- Users often experience **delay issues** with AnyDesk, particularly with connectivity and slow response times.

#### What Are Recent G2 Reviews of AnyDesk?

**["Smooth, Responsive Remote Access with Quick Setup and Cross-Platform Support"](https://www.g2.com/survey_responses/anydesk-review-12933340)**

**Rating:** 4.5/5.0 stars

_— Sunil B._

[Read full review](https://www.g2.com/survey_responses/anydesk-review-12933340)

**["Fast, lightweight remote access that just works for day-to-day client support"](https://www.g2.com/survey_responses/anydesk-review-13194582)**

**Rating:** 4.5/5.0 stars

_— Abhijith J._

[Read full review](https://www.g2.com/survey_responses/anydesk-review-13194582)

#### What Are G2 Users Discussing About AnyDesk?

- [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) - 2 comments, 1 upvote
- [How long can I use AnyDesk for free?](https://www.g2.com/discussions/how-long-can-i-use-anydesk-for-free) - 2 comments, 1 upvote
- [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) - 7 comments
- [Is AnyDesk software safe?](https://www.g2.com/discussions/is-anydesk-software-safe) - 1 comment
- [What does AnyDesk software do?](https://www.g2.com/discussions/what-does-anydesk-software-do) - 1 comment

### [ScreenConnect](https://www.g2.com/products/screenconnect/reviews)

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

**Average Rating:** 4.7/5.0

**Total Reviews:** 479

#### How Do G2 Users Rate ScreenConnect?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ScreenConnect?

- **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise)
- **Company Website:** www.connectwise.com
- **Year Founded:** 1982
- **HQ Location:** Tampa, FL
- **Twitter:** @ConnectWise  
14,926 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,401 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 67% Small, 31% Medium

#### What Do G2 Reviewers Say About ScreenConnect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability** of ScreenConnect, praising its stable and quick connections for remote access.
- Users appreciate the **accurate remote support** provided by ScreenConnect, ensuring smooth functionality and reliable service.
- Users value the **blazing-fast connection speed** of ScreenConnect, enhancing their remote work experience with minimal latency.
- Users find ScreenConnect's **ease of use** invaluable for quick remote support, enhancing efficiency and user satisfaction.
- Users find **easy communication** with ScreenConnect allows quick, reliable remote support and enhances user collaboration.

##### Cons

- Users feel that ScreenConnect's pricing model is **too expensive** , particularly for smaller teams and limited budgets.
- Users often face **remote access issues** , including poor support availability and excessive connection steps for security.
- Users face challenges due to **internet dependency** , limiting accessibility in certain locations.
- Users express concerns about **security vulnerabilities** in ScreenConnect, particularly following a significant incident affecting their server.
- Users highlight **security issues** with ScreenConnect, including incidents that raise concerns about login safety and system vulnerability.

#### What Are Recent G2 Reviews of ScreenConnect?

**["Secure, Seamless Unattended Access with ScreenConnect and NinjaOne Integration"](https://www.g2.com/survey_responses/screenconnect-review-12676760)**

**Rating:** 5.0/5.0 stars

_— Steve S._

[Read full review](https://www.g2.com/survey_responses/screenconnect-review-12676760)

**["ScreenConnect: Lightning-Fast Remote Support with Powerful Admin Tools"](https://www.g2.com/survey_responses/screenconnect-review-13111682)**

**Rating:** 5.0/5.0 stars

_— Cristhian Camilo C._

[Read full review](https://www.g2.com/survey_responses/screenconnect-review-13111682)

#### What Are G2 Users Discussing About ScreenConnect?

- [What is ConnectWise Control used for?](https://www.g2.com/discussions/what-is-connectwise-control-used-for)
- [Is ConnectWise control Safe?](https://www.g2.com/discussions/is-connectwise-control-safe)
- [How do I disable ConnectWise control?](https://www.g2.com/discussions/how-do-i-disable-connectwise-control)
- [Is ConnectWise control free?](https://www.g2.com/discussions/is-connectwise-control-free)
- [What does ConnectWise control do?](https://www.g2.com/discussions/what-does-connectwise-control-do) - 1 comment

### [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews)

The easy way to remotely connect with your home or work computer, or share your screen with others.

**Average Rating:** 4.2/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Chrome Remote Desktop?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Chrome Remote Desktop?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Information Technology and Services
- **Company Size:** 53% Small, 30% Medium

#### What Do G2 Reviewers Say About Chrome Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Chrome Remote Desktop, finding it simple to log in and access anywhere.
- Users appreciate the **easy setup** of Chrome Remote Desktop, finding it effortless to connect and manage devices.
- Users love the **ease of access** with Chrome Remote Desktop, finding it convenient and user-friendly from any location.
- Users appreciate the **effortless simplicity** of connecting to devices, making setup quick and hassle-free.

##### Cons

- Users lament the **lack of chat capability** in Chrome Remote Desktop, hindering communication during remote sessions.
- Users struggle with **remote access issues** , particularly in printing files to local printers and lacking chat support.

#### What Are Recent G2 Reviews of Chrome Remote Desktop?

**["Effortless Remote Control"](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12604558)**

**Rating:** 5.0/5.0 stars

_— Verified User in Farming_

[Read full review](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12604558)

**["Chrome Remote desktop review, No Third-Party Apps Needed"](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12481719)**

**Rating:** 4.0/5.0 stars

_— Vivek S._

[Read full review](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12481719)

#### What Are G2 Users Discussing About Chrome Remote Desktop?

- [What is Chrome Remote Desktop used for?](https://www.g2.com/discussions/what-is-chrome-remote-desktop-used-for)
- [What is Percepio?](https://www.g2.com/discussions/what-is-percepio)
- [How do I use Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-use-chrome-remote-desktop)
- [Is Chrome Remote Desktop secure?](https://www.g2.com/discussions/is-chrome-remote-desktop-secure)
- [What can Chrome Remote Desktop do?](https://www.g2.com/discussions/what-can-chrome-remote-desktop-do) - 1 comment

### [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews)

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments. - Session Virtualization: Multiple users can run applications on a single server, each in their own isolated session, optimizing resource utilization. - RemoteApp Programs: Applications can be delivered seamlessly to users' devices, appearing as if they are running locally, enhancing user experience. - Secure Connections: RDS employs encryption and authentication protocols to ensure secure data transmission and protect against unauthorized access. - Load Balancing: Distributes user sessions across multiple servers to maintain performance and reliability. - Integration with Active Directory: Simplifies user management and access control by leveraging existing directory services. Primary Value and Solutions Provided: Remote Desktop Services addresses the need for businesses to provide employees with secure, remote access to applications and desktops, regardless of their location. By centralizing computing resources, RDS reduces hardware costs, simplifies IT management, and enhances data security. It supports remote work initiatives, enables efficient resource utilization, and ensures that users have consistent access to the tools they need to perform their tasks effectively.

**Average Rating:** 4.5/5.0

**Total Reviews:** 140

#### How Do G2 Users Rate Remote Desktop Services?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.0/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Remote Desktop Services?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 35% Medium, 34% Large

#### What Do G2 Reviewers Say About Remote Desktop Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration.
- Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible.

#### What Are Recent G2 Reviews of Remote Desktop Services?

**["Easy Remote Connectivity and Control with Remote Desktop Services"](https://www.g2.com/survey_responses/remote-desktop-services-review-12976096)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/remote-desktop-services-review-12976096)

**["UP Cloud better platform for your IT needs"](https://www.g2.com/survey_responses/remote-desktop-services-review-11242095)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/remote-desktop-services-review-11242095)

#### What Are G2 Users Discussing About Remote Desktop Services?

- [What is Remote Desktop Services used for?](https://www.g2.com/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for)
- [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection)
- [What is a good remote desktop software?](https://www.g2.com/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software)
- [What is Remote Desktop Services role?](https://www.g2.com/discussions/what-is-remote-desktop-services-role)
- [What services enable remote desktop?](https://www.g2.com/discussions/what-services-enable-remote-desktop)

### [ISL Online](https://www.g2.com/products/isl-online/reviews)

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments. IT teams use it to resolve technical issues remotely, reduce downtime, and manage devices across multiple locations without requiring VPN access or complex firewall configuration. The platform supports cross-platform remote control and is used across industries including healthcare, finance, government, and education. Unlike many remote access tools, ISL Online offers flexible deployment options, including cloud (SaaS), self-hosted (on-premise), and managed private cloud, making it suitable for organizations with strict compliance, security, or data residency requirements. Security and compliance AES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange ISO/IEC 27001:2022 certified information security management ISO 14001:2015 Environmental management systems General Data Protection Regulation (GDPR) compliance Two-factor authentication (2FA) and single sign-on (SSO) Session recording and detailed audit logs Blackout (curtain) mode for sensitive environments IP and MAC address restrictions and role-based access controls Remote access and support capabilities Attended remote desktop support with full control, file transfer, and multi-monitor navigation Unattended remote access via ISL AlwaysOn for persistent device access Cross-platform remote control across Windows, macOS, Linux, iOS, and Android RDP and SSH tunneling without VPN or firewall changes Session handoff, remote command execution, and system-level access Deployment options Cloud (SaaS) via global infrastructure (100+ servers, 99.98% uptime) Self-hosted (on-premises), including air-gapped environments Managed Private Cloud (single-tenant deployment for full data control) ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. ISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without a credit card.

**Average Rating:** 4.6/5.0

**Total Reviews:** 596

#### How Do G2 Users Rate ISL Online?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ISL Online?

- **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com)
- **Company Website:** www.PDQ.com
- **Year Founded:** 2001
- **HQ Location:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal  
987 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3811ece6239044b66405bec2411cdf84f2b57c0f1db07a6603b636660d1f3ff6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17961724%2F&secure%5Burl_type%5D=linkedin_company_website)  
392 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 50% Small, 25% Medium

#### What Do G2 Reviewers Say About ISL Online?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **remarkable ease of use** of ISL Online, enhancing their daily remote support experiences seamlessly.
- Users praise the **efficient customer support** of ISL Online, appreciating its quick response and friendly assistance.
- Users highlight the **easy setup** of ISL Online, allowing efficient IT problem resolution for both customers and technicians.
- Users value the **ease of use** of ISL Online for efficient remote support and effective problem-solving.
- Users appreciate the **easy remote access** provided by ISL Online, enhancing IT support and operational efficiency.

##### Cons

- Users experience **remote access issues** with ISL Online, facing glitches and reconnections, affecting initial use perception.
- Users report a need for **faster connections** and a more intuitive interface for improved overall functionality.
- Users face **session issues** , including compatibility problems with Mac and difficulties managing active connections remotely.
- Users experience frustrating **connection issues** with ISL Online, including lack of notifications and slow performance during use.
- Users experience **delay issues** with ISL Online, leading to frustration during remote sessions and multi-machine management.

#### What Are Recent G2 Reviews of ISL Online?

**["Clean interface, stable connection, and great technical support at an excellent price"](https://www.g2.com/survey_responses/isl-online-review-13110681)**

**Rating:** 5.0/5.0 stars

_— Sebastián H._

[Read full review](https://www.g2.com/survey_responses/isl-online-review-13110681)

**["With ISL, you will provide quality service to your customers."](https://www.g2.com/survey_responses/isl-online-review-13198438)**

**Rating:** 4.5/5.0 stars

_— Carol Sistema ._

[Read full review](https://www.g2.com/survey_responses/isl-online-review-13198438)

### [Microsoft Quick Assist](https://www.g2.com/products/microsoft-quick-assist/reviews)

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

**Average Rating:** 4.4/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Microsoft Quick Assist?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Usage Information:** 9.5/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.6/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Quick Assist?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 41% Small, 32% Large

#### What Do G2 Reviewers Say About Microsoft Quick Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward.
- Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access.
- Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software.

#### What Are Recent G2 Reviews of Microsoft Quick Assist?

**["Quick Assist Makes Remote Support Effortless in Windows 10 & 11"](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)**

**Rating:** 5.0/5.0 stars

_— Dheeraj S._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)

**["Quick Assist Delivers Fast, Zero-Friction Remote Support"](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13208274)**

**Rating:** 5.0/5.0 stars

_— Prateek T._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13208274)

#### What Are G2 Users Discussing About Microsoft Quick Assist?

- [Can anyone use Microsoft Quick Assist?](https://www.g2.com/discussions/can-anyone-use-microsoft-quick-assist)
- [Can Quick Assist transfer files?](https://www.g2.com/discussions/can-quick-assist-transfer-files)
- [What is the difference between Quick Assist and Remote Assistance?](https://www.g2.com/discussions/what-is-the-difference-between-quick-assist-and-remote-assistance)
- [How do you use Microsoft Quick Assist?](https://www.g2.com/discussions/how-do-you-use-microsoft-quick-assist)

### [GoToMyPC](https://www.g2.com/products/gotomypc/reviews)

GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC.

**Average Rating:** 4.3/5.0

**Total Reviews:** 237

#### How Do G2 Users Rate GoToMyPC?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Usage Information:** 8.2/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.7/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind GoToMyPC?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 70% Small, 23% Medium

#### What Do G2 Reviewers Say About GoToMyPC?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of GoToMyPC, enabling seamless and hassle-free remote access from anywhere.
- Users value the **remote access** of GoToMyPC, enabling seamless work from anywhere and enhancing business flexibility.
- Users appreciate the **easy remote access** of GoToMyPC, enabling convenient connection to offsite computers from anywhere.
- Users value the **fast and easy remote access** of GoToMyPC, enhancing productivity from anywhere at any time.
- Users value the **extreme reliability** of GoToMyPC, enjoying seamless access to their devices without issues.

##### Cons

- Users find the **cost prohibitive** for non-commercial use, despite acknowledging the program's value over time.
- Users feel the **pricing issues** of GoToMyPC make it somewhat costly, despite its convenience from afar.
- Users often face **remote access issues** with GoToMyPC, leading to frustrations and interruptions during critical tasks.
- Users express frustration with the **slow performance** of GoToMyPC, citing lag and clunky functionality during remote sessions.
- Users often face **login issues** , including delays and security steps that complicate access when conducting business.

#### What Are Recent G2 Reviews of GoToMyPC?

**["Excellent Multi-Monitor Remote Support Equipped with Very Reliable Command Prompt Utility"](https://www.g2.com/survey_responses/gotomypc-review-12964862)**

**Rating:** 5.0/5.0 stars

_— Anand C._

[Read full review](https://www.g2.com/survey_responses/gotomypc-review-12964862)

**["Rock-Solid Reliability That Works Anywhere"](https://www.g2.com/survey_responses/gotomypc-review-13173470)**

**Rating:** 5.0/5.0 stars

_— Maris E._

[Read full review](https://www.g2.com/survey_responses/gotomypc-review-13173470)

#### What Are G2 Users Discussing About GoToMyPC?

- [What is GoToMyPC used for?](https://www.g2.com/discussions/what-is-gotomypc-used-for)
- [Is GoToMyPC a VPN?](https://www.g2.com/discussions/is-gotomypc-a-vpn)
- [Which remote desktop software is the best?](https://www.g2.com/discussions/which-remote-desktop-software-is-the-best)
- [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) - 2 comments
- [How do I use GoToMyPC?](https://www.g2.com/discussions/how-do-i-use-gotomypc)

### [TSplus](https://www.g2.com/products/tsplus/reviews)

TSplus is the ideal alternative to Microsoft RDS and Citrix to web-enable your legacy apps, create SaaS solutions or remotely access your centralized corporate tools and files. TSplus Remote Access offers a reliable and scalable way to web-enable your Windows Applications hosted on premise or in the cloud. TSplus empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, smartphones and tablets. Connect from any device, customize your Web Portal, Print anywhere with the Universal Printer, Use the Gateway for larger structures and simply manage your farm of servers, all from one intuitive, modern Admin tool. Add powerful add-ons to keep your remote connections secure and your servers healthy: 2FA, Advanced Security or Server Monitoring.

**Average Rating:** 4.9/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate TSplus?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 7.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TSplus?

- **Seller:** [TSplus](https://www.g2.com/sellers/tsplus)
- **Year Founded:** 2005
- **HQ Location:** Lyon, Rhône-Alpes
- **Twitter:** @TSplusSoftware  
151 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7f4e717ce1b75851b7e6fc07247320f5a0e7e0c76d1bc475fe1aa226a5f6d07&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjwts%2F&secure%5Burl_type%5D=linkedin_company_website)  
79 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 73% Small, 21% Medium

#### What Do G2 Reviewers Say About TSplus?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TSplus, praising its straightforward setup and effortless management capabilities.
- Users find the **setup ease** of TSplus impressive, enabling straightforward installation and configuration for optimal performance.
- Users praise the **responsive customer support** of TSplus, noting its quick assistance and availability for resolving issues.
- Users value the **enhanced security features** of TSplus, including 2FA and centralized management for safer access.
- Users commend TSplus for its **high performance and stability** , enhancing productivity with reliable remote desktop access.

##### Cons

- Users express concerns over the **poor interface design** , suggesting a need for a more modern and intuitive experience.
- Users find **remote access configuration difficult** with TSplus, experiencing server lag and corrupted remote services.
- Users find the **admin portal's design lacking** and experience challenges with software integration, affecting usability.
- Users find the **setup and configuration complex** , especially those who are not very tech-savvy.
- Users wish for **better mobile device support** alongside PC and MAC compatibility, enhancing overall flexibility and usability.

#### What Are Recent G2 Reviews of TSplus?

**["Industry-Leading TSPlus Support and Continuous UI Improvements"](https://www.g2.com/survey_responses/tsplus-review-13216025)**

**Rating:** 5.0/5.0 stars

_— Jeff A._

[Read full review](https://www.g2.com/survey_responses/tsplus-review-13216025)

**["Simple, Efficient, and Easy to Install"](https://www.g2.com/survey_responses/tsplus-review-13186078)**

**Rating:** 5.0/5.0 stars

_— Reuvan L._

[Read full review](https://www.g2.com/survey_responses/tsplus-review-13186078)

#### What Are G2 Users Discussing About TSplus?

- [Is TSplus secure?](https://www.g2.com/discussions/is-tsplus-secure)
- [Is TSplus legal?](https://www.g2.com/discussions/is-tsplus-legal) - 2 comments, 1 upvote
- [What is TS Plus software?](https://www.g2.com/discussions/what-is-ts-plus-software) - 1 comment
- [How does TSplus work?](https://www.g2.com/discussions/how-does-tsplus-work)

### [V2 Cloud](https://www.g2.com/products/v2-cloud/reviews)

Desktop virtualization doesn't have to be complicated. V2 Cloud is the all-in-one and fully managed virtual desktop you need. We work closely with Independent Software Vendors, Business owners, Managed Service Providers, IT managers, and many others to grow their businesses with the Cloud. As a fully integrated Desktop-as-a-Service solution (DaaS), we focus on speed and simplicity, so you can work faster from anywhere. You can also use V2 Cloud to publish any Windows applications and use them as a Software as a Service (SaaS). Benefit also from the GPU-enhanced VDI to run demanding applications. Delegate your IT resilience and cybersecurity tasks to the V2 Cloud team and enjoy business continuity. Let our support team get rid of your worries—use your cloud computer safely, quickly, and economically. We support you by email, live chat, and phone. Try V2 Cloud and say hello to the all-in-one cloud desktop!

**Average Rating:** 4.7/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate V2 Cloud?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.9/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind V2 Cloud?

- **Seller:** [V2 Cloud Solutions](https://www.g2.com/sellers/v2-cloud-solutions)
- **Company Website:** v2cloud.com
- **Year Founded:** 2012
- **HQ Location:** Montreal, CA
- **Twitter:** @v2cloudWaas  
613 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a9ee58e0a336dbe4ff2cff9e1175e9f0cfd664aa947d56d5a0f2db79396eb6d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9428521%2F&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 84% Small, 12% Medium

#### What Do G2 Reviewers Say About V2 Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of V2 Cloud, enjoying a straightforward, reliable experience for daily tasks.
- Users appreciate the **easy setup** of V2 Cloud, enabling quick implementation and streamlined remote access for teams.
- Users appreciate the **very helpful customer service** of V2 Cloud, consistently providing quick and effective assistance when needed.
- Users highlight the **affordability** of V2 Cloud, finding it a cost-effective solution for enhancing computing power.
- Users praise the **easy deployment** of V2 Cloud, quickly setting up VMs on any platform with an internet connection.

##### Cons

- Users often experience **slow performance** with V2 Cloud, leading to frustration and the need for costly upgrades.
- Users express concerns over **pricing issues** , noting rapid increases and misaligned pricing with client needs.
- Users find V2 Cloud **expensive** to upgrade, affecting their experience despite acknowledging the pricing isn't the worst.
- Users face **remote access issues** due to limited storage and maintenance modes that hinder usability.
- Users suggest that **advanced admin controls** are needed for larger setups, though it doesn't hinder usability significantly.

#### What Are Recent G2 Reviews of V2 Cloud?

**["Streamlined Setup, Cost-Efficient Solution"](https://www.g2.com/survey_responses/v2-cloud-review-13258432)**

**Rating:** 5.0/5.0 stars

_— John T._

[Read full review](https://www.g2.com/survey_responses/v2-cloud-review-13258432)

**["Responsive Support and an Easy-to-Manage Dashboard"](https://www.g2.com/survey_responses/v2-cloud-review-13194130)**

**Rating:** 4.5/5.0 stars

_— Lee V._

[Read full review](https://www.g2.com/survey_responses/v2-cloud-review-13194130)

#### What Are G2 Users Discussing About V2 Cloud?

- [What is V2 Cloud used for?](https://www.g2.com/discussions/what-is-v2-cloud-used-for) - 1 comment, 1 upvote

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