Best Remote Desktop Software for Small Business

How Many Remote Desktop Software Products Does G2 Track?

Total Products under this Category: 163

Category Stats (Oct 2026)

  • Average Rating: 4.45/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: RemoteToPC (+1.88%) - Among all products in this category, RemoteToPC recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Remote Desktop Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,400+ Authentic Reviews
  • 163+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Remote Desktop Software

G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence

Highlighted products: TeamViewer, Zoho Assist, RemotePC, Action1, Splashtop Remote Access, Syncro, ScreenConnect, and Microsoft Quick Assist.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=remotepc&focus%5B%5D=action1&focus%5B%5D=splashtop-remote-access&focus%5B%5D=syncro&focus%5B%5D=screenconnect&focus%5B%5D=microsoft-quick-assist&segment=small-business)

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

Average Rating: 4.5/5.0

Total Reviews: 4,098

How Do G2 Users Rate TeamViewer?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.1/10 (Category avg: 9.1/10)
  • Device Management: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind TeamViewer?

  • Seller: TeamViewer
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Goppingen
  • Twitter: @TeamViewer
    48,070 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,818 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 41% Small, 34% Medium

What Do G2 Reviewers Say About TeamViewer?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TeamViewer, enjoying a smooth experience for remote access and support.
  • Users appreciate the easy remote access provided by TeamViewer, simplifying connections and enhancing productivity.
  • Users value the easy remote access with TeamViewer, simplifying connections and control over devices effortlessly.
  • Users love the Easy Access feature of TeamViewer, making remote connections seamless and efficient.
  • Users appreciate the seamless remote access of TeamViewer, enhancing productivity through easy connections and cross-platform compatibility.
Cons
  • Users face significant connection issues with TeamViewer, impacting performance during slow or unstable internet conditions.
  • Users experience connectivity issues with TeamViewer, leading to poor performance during slow or bad connections.
  • Users find TeamViewer expensive in South Africa due to high subscription fees and limited performance on slow connections.
  • Users experience slow performance with TeamViewer, particularly during weak internet connections and after network disruptions.
  • Users often face remote access issues with TeamViewer, including connection failures and confusing control panel interfaces.

What Are Recent G2 Reviews of TeamViewer?

What Are G2 Users Discussing About TeamViewer?

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Average Rating: 4.7/5.0

Total Reviews: 720

How Do G2 Users Rate Zoho Assist?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Usage Information: 8.9/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.2/10 (Category avg: 9.1/10)
  • Device Management: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Zoho Assist?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 70% Small, 23% Medium

What Do G2 Reviewers Say About Zoho Assist?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Zoho Assist, finding it user-friendly and straightforward for managing sessions.
  • Users commend the easy setup and powerful functionality of Zoho Assist, making remote access seamless and effective.
  • Users value the fast and easy remote support provided by Zoho Assist, enhancing their overall experience significantly.
  • Users value the easy setup of Zoho Assist, appreciating its quick connection and seamless integration into their systems.
  • Users appreciate the reliability of Zoho Assist, highlighting its solid performance and great connection quality.
Cons
  • Users face remote access issues with connection difficulty and screen display limitations affecting their experience significantly.
  • Users find feature limitations in Zoho Assist frustrating, as many advanced options require additional purchases.
  • Users often face connection issues with Zoho Assist, making remote access unreliable at times.
  • Users often find the interface not user-friendly, leading to confusion and difficulty in navigating the platform.
  • Users find Zoho Assist to be expensive, with pricing concerns affecting their likelihood of repurchasing or recommending the service.

What Are Recent G2 Reviews of Zoho Assist?

What Are G2 Users Discussing About Zoho Assist?

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

Average Rating: 4.7/5.0

Total Reviews: 688

How Do G2 Users Rate RemotePC?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Usage Information: 8.9/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.4/10 (Category avg: 9.1/10)
  • Device Management: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind RemotePC?

  • Seller: IDrive
  • Year Founded: 2007
  • HQ Location: Calabasas, CA
  • Twitter: @IDriveBackup
    17,846 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    134 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Accounting, Computer Software
  • Company Size: 85% Small, 7% Medium

What Do G2 Reviewers Say About RemotePC?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RemotePC, praising its seamless setup and simple access to remote systems.
  • Users praise the easy setup of RemotePC, enabling quick access to multiple PCs without hassle.
  • Users value the easy access provided by RemotePC, enabling seamless connections from anywhere without hassle.
  • Users appreciate the affordability of RemotePC, finding it perfect for budget-conscious and non-technical individuals.
  • Users value seamless remote access with RemotePC, appreciating its ease of setup and excellent support for remote work.
Cons
  • Users experience slow performance with RemotePC, particularly noticeable as lag during screen updates and interactions.
  • Users experience remote access issues, including occasional disconnects and connectivity problems in specific regions like China.
  • Users experience screen resolution issues and lag that disrupts real-time interactions, affecting overall performance.
  • Users experience connection issues that lead to disconnections, lag, and syncing problems during use.
  • Users face delay issues with RemotePC, experiencing lag that disrupts real-time interactions during tasks.

What Are Recent G2 Reviews of RemotePC?

What Are G2 Users Discussing About RemotePC?

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Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

Average Rating: 4.9/5.0

Total Reviews: 1,206

How Do G2 Users Rate Action1?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Usage Information: 8.6/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.2/10 (Category avg: 9.1/10)
  • Device Management: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Action1?

  • Seller: Action1
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Houston, Texas
  • Twitter: @Action1corp
    609 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    137 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 55% Medium, 37% Small

What Do G2 Reviewers Say About Action1?

AI-generated summary from verified user reviews

Pros
  • Users find Action1's ease of use exceptional, enabling quick setup and efficient remote management of devices.
  • Users value Action1 for its effective and reliable patch management, streamlining their endpoint management with remarkable ease.
  • Users find Action1's easy setup and configuration a significant advantage, simplifying device management and monitoring.
  • Users value the automated update capabilities of Action1, significantly reducing time spent on server maintenance and management.
  • Users benefit from automated server updates in Action1, significantly reducing time and effort previously needed for manual updates.
Cons
  • Users note the missing Linux agent, which limits functionality for server and client systems in Action1.
  • Users find the remote access issues needing improvement, citing speed and usability concerns with the connection.
  • Users note certain feature limitations in Action1, especially regarding customizations and missing support for Linux clients.
  • Users find the report generation and logging readability lacking, making the experience less user-friendly.
  • Users feel that Action1 requires improvement in report creation and readability to enhance overall user experience.

What Are Recent G2 Reviews of Action1?

What Are G2 Users Discussing About Action1?

Splashtop Remote Access

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector

Average Rating: 4.8/5.0

Total Reviews: 514

How Do G2 Users Rate Splashtop Remote Access?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Usage Information: 9.0/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.5/10 (Category avg: 9.1/10)
  • Device Management: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Splashtop Remote Access?

  • Seller: Splashtop Inc.
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cupertino, CA
  • Twitter: @splashtop
    5,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    353 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Accounting, Information Technology and Services
  • Company Size: 81% Small, 15% Medium

What Do G2 Reviewers Say About Splashtop Remote Access?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Splashtop Remote Access excellent for quick setup and navigation.
  • Users commend the easy setup of Splashtop Remote Access, highlighting seamless implementation and user-friendly experience.
  • Users praise Splashtop Remote Access for its versatile remote access capabilities across Windows and Mac systems.
  • Users appreciate the easy access provided by Splashtop Remote Access, enabling smooth transitions between Windows and Macintosh systems.
  • Users highlight the affordability of Splashtop Remote Access, appreciating its low cost and high value for functionality.
Cons
  • Users experience remote access issues with Splashtop, including lag, dropped sessions, and connection failures requiring reboots.
  • Users experience connection issues that require multiple relaunches, impacting the overall usability of Splashtop Remote Access.
  • Users note the feature limitations of Splashtop, particularly in antivirus capabilities and Mac-to-Mac connections.
  • Users find Splashtop Remote Access not user-friendly, particularly when managing user permissions and adding users to devices.
  • Users experience slow performance issues, especially on low-speed connections, affecting usability and efficiency.

What Are Recent G2 Reviews of Splashtop Remote Access?

What Are G2 Users Discussing About Splashtop Remote Access?

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Average Rating: 4.7/5.0

Total Reviews: 490

How Do G2 Users Rate ScreenConnect?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Usage Information: 8.9/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.5/10 (Category avg: 9.1/10)
  • Device Management: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind ScreenConnect?

  • Seller: ConnectWise
  • Company Website:
  • Year Founded: 1982
  • HQ Location: Tampa, FL
  • Twitter: @ConnectWise
    14,926 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,401 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 67% Small, 31% Medium

What Do G2 Reviewers Say About ScreenConnect?

AI-generated summary from verified user reviews

Pros
  • Users find ScreenConnect to be highly reliable, with stable connections that facilitate seamless remote access and support.
  • Users appreciate the reliable remote access of ScreenConnect, providing seamless support and efficient management of client systems.
  • Users value the blazing-fast connection speed of ScreenConnect, ensuring smooth and responsive remote access experiences.
  • Users find ScreenConnect extremely easy to use, facilitating quick and efficient support for end users remotely.
  • Users enjoy the easy communication features of ScreenConnect, enabling quick and reliable remote support interactions.
Cons
  • Users find the cost prohibitive for small teams, potentially limiting access and creating concerns about future price increases.
  • Users experience remote access issues due to added security steps and occasional difficulties with support and antivirus software.
  • Users face internet dependency with ScreenConnect, which can be problematic in locations with limited connectivity.
  • Users express concerns over security features in ScreenConnect, particularly following a security incident that compromised their server.
  • Users express concerns over security issues in ScreenConnect, highlighting incidents that undermine confidence in the system.

What Are Recent G2 Reviews of ScreenConnect?

What Are G2 Users Discussing About ScreenConnect?

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. AI Access Through the Syncro MCP Server The Syncro MCP Server connects the AI assistants you’re already using to your live Syncro data, including tickets, assets, alerts, billing records, appointments, and client records. Technicians can prompt in natural language and take action: create, assign, and update tickets, log time, escalate issues, book appointments, and generate client-ready reports and QBRs all within AI tools like Claude, ChatGPT, and Microsoft Copilot. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

Average Rating: 4.5/5.0

Total Reviews: 556

How Do G2 Users Rate Syncro?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Usage Information: 8.4/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.9/10 (Category avg: 9.1/10)
  • Device Management: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Syncro?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 80% Small, 9% Medium

What Do G2 Reviewers Say About Syncro?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Syncro, enabling efficient troubleshooting and seamless client communication.
  • Users value Syncro's game-changing features like ticket storage, scripting, and seamless integration for enhanced efficiency.
  • Users find the initial setup easy, making it accessible for first-time users and enhancing overall experience.
  • Users value the seamless integrations of Syncro, enhancing their overall workflow and aligning tools with company needs.
  • Users commend Syncro for its intuitive automation features, enhancing workflow efficiency and simplifying asset management.
Cons
  • Users find many missing features in Syncro, particularly in remote access and automation capabilities, hindering productivity.
  • Users highlight the improvement needed in Syncro's interface and responsiveness for a better overall experience.
  • Users find reporting and invoicing limitations frustrating and seek improvements in UI and Linux support.
  • Users are frustrated with feature issues in Syncro, citing a lack of intuitive design and limited functionality.
  • Users find that Syncro needs improvement in customization, API features, and overall functionality for better management at scale.

What Are Recent G2 Reviews of Syncro?

What Are G2 Users Discussing About Syncro?

Microsoft Quick Assist

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Average Rating: 4.4/5.0

Total Reviews: 32

How Do G2 Users Rate Microsoft Quick Assist?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Usage Information: 9.5/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.6/10 (Category avg: 9.1/10)
  • Device Management: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft Quick Assist?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 41% Small, 32% Large

What Do G2 Reviewers Say About Microsoft Quick Assist?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Microsoft Quick Assist, appreciating its built-in accessibility for seamless remote support.
  • Users value the easy setup of Microsoft Quick Assist, as it simplifies remote support with no installation required.
  • Users find the quick and easy remote support of MS Quick Assist invaluable, as it's built into Windows seamlessly.

What Are Recent G2 Reviews of Microsoft Quick Assist?

What Are G2 Users Discussing About Microsoft Quick Assist?

AnyDesk

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide. With offices in Berlin, Clearwater (US), Shanghai, and Hong Kong, AnyDesk is taking a leap forward from Start-up to Scale-Up and expands its business globally continuing its rapid growth. Unparalleled speed, extraordinary ease of use, and highest security standards are our strong suit. AnyDesk offers advanced customization options enabling users to adapt the software to their individual needs. It empowers IT experts, leaders, and novices alike to maximize their efficiency and achieve their goals.

Average Rating: 4.5/5.0

Total Reviews: 1,079

How Do G2 Users Rate AnyDesk?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Usage Information: 9.0/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.2/10 (Category avg: 9.1/10)
  • Device Management: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind AnyDesk?

Who Uses This Product?

  • Who Uses This: Software Engineer, Software Developer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 44% Small, 43% Medium

What Do G2 Reviewers Say About AnyDesk?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with AnyDesk, enjoying fast and efficient connections for remote support.
  • Users love the seamless remote access with AnyDesk, enabling effective collaboration and control over devices effortlessly.
  • Users value the smooth connectivity of AnyDesk, enabling quick and reliable remote access even on slower connections.
  • Users appreciate the easy access provided by AnyDesk, enabling seamless connectivity even on slower internet connections.
  • Users value the easy setup of AnyDesk, facilitating quick connections and efficient remote access for troubleshooting.
Cons
  • Users often face connection issues with AnyDesk, leading to frustrating slowdowns and unexpected disconnections.
  • Users experience remote access issues with connection timeouts and unreliable clipboard file transfers, impacting usability.
  • Users experience slow performance with AnyDesk, especially during connectivity, leading to frustrating delays and lags.
  • Users often experience slow connectivity, particularly during sessions with slower internet, affecting overall performance.
  • Users experience delay issues with AnyDesk, leading to frustratingly slow connections and connectivity concerns.

What Are Recent G2 Reviews of AnyDesk?

What Are G2 Users Discussing About AnyDesk?

Remote Desktop Services

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments. - Session Virtualization: Multiple users can run applications on a single server, each in their own isolated session, optimizing resource utilization. - RemoteApp Programs: Applications can be delivered seamlessly to users' devices, appearing as if they are running locally, enhancing user experience. - Secure Connections: RDS employs encryption and authentication protocols to ensure secure data transmission and protect against unauthorized access. - Load Balancing: Distributes user sessions across multiple servers to maintain performance and reliability. - Integration with Active Directory: Simplifies user management and access control by leveraging existing directory services. Primary Value and Solutions Provided: Remote Desktop Services addresses the need for businesses to provide employees with secure, remote access to applications and desktops, regardless of their location. By centralizing computing resources, RDS reduces hardware costs, simplifies IT management, and enhances data security. It supports remote work initiatives, enables efficient resource utilization, and ensures that users have consistent access to the tools they need to perform their tasks effectively.

Average Rating: 4.5/5.0

Total Reviews: 139

How Do G2 Users Rate Remote Desktop Services?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.0/10 (Category avg: 9.1/10)
  • Device Management: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Remote Desktop Services?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 35% Medium, 34% Large

What Do G2 Reviewers Say About Remote Desktop Services?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy setup of Remote Desktop Services, highlighted by its user-friendly interface.
  • Users find the user-friendly interface of Remote Desktop Services easy to set up and navigate.

What Are Recent G2 Reviews of Remote Desktop Services?

What Are G2 Users Discussing About Remote Desktop Services?

Chrome Remote Desktop

The easy way to remotely connect with your home or work computer, or share your screen with others.

Average Rating: 4.2/5.0

Total Reviews: 52

How Do G2 Users Rate Chrome Remote Desktop?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.2/10 (Category avg: 9.1/10)
  • Device Management: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Chrome Remote Desktop?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 53% Small, 30% Medium

What Do G2 Reviewers Say About Chrome Remote Desktop?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Chrome Remote Desktop, appreciating its accessibility and simplicity for remote access.
  • Users appreciate the easy setup of Chrome Remote Desktop, making remote connections quick and effortless.
  • Users love the easy access of Chrome Remote Desktop, appreciating its usability and availability anywhere for free.
  • Users love the effortless simplicity of Chrome Remote Desktop for connecting and setting up devices quickly.
Cons
  • Users find the lack of chat capability frustrating when trying to communicate during remote sessions.
  • Users experience issues with remote access, including printing limitations and lack of chat support, hindering usability.

What Are Recent G2 Reviews of Chrome Remote Desktop?

What Are G2 Users Discussing About Chrome Remote Desktop?

ISL Online

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments. IT teams use it to resolve technical issues remotely, reduce downtime, and manage devices across multiple locations without requiring VPN access or complex firewall configuration. The platform supports cross-platform remote control and is used across industries including healthcare, finance, government, and education. Unlike many remote access tools, ISL Online offers flexible deployment options, including cloud (SaaS), self-hosted (on-premise), and managed private cloud, making it suitable for organizations with strict compliance, security, or data residency requirements. Security and compliance AES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange ISO/IEC 27001:2022 certified information security management ISO 14001:2015 Environmental management systems General Data Protection Regulation (GDPR) compliance Two-factor authentication (2FA) and single sign-on (SSO) Session recording and detailed audit logs Blackout (curtain) mode for sensitive environments IP and MAC address restrictions and role-based access controls Remote access and support capabilities Attended remote desktop support with full control, file transfer, and multi-monitor navigation Unattended remote access via ISL AlwaysOn for persistent device access Cross-platform remote control across Windows, macOS, Linux, iOS, and Android RDP and SSH tunneling without VPN or firewall changes Session handoff, remote command execution, and system-level access Deployment options Cloud (SaaS) via global infrastructure (100+ servers, 99.98% uptime) Self-hosted (on-premises), including air-gapped environments Managed Private Cloud (single-tenant deployment for full data control) ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. ISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without a credit card.

Average Rating: 4.6/5.0

Total Reviews: 604

How Do G2 Users Rate ISL Online?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.1/10 (Category avg: 9.1/10)
  • Device Management: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind ISL Online?

  • Seller: PDQ.com
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Salt Lake City, Utah, United States
  • Twitter: @admarsenal
    987 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    392 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 50% Small, 25% Medium

What Do G2 Reviewers Say About ISL Online?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the remarkable ease of use of ISL Online, making remote connections and support exceptionally straightforward.
  • Users commend the excellent customer support from ISL Online, highlighting their quick and friendly assistance for issues.
  • Users commend the easy setup of ISL Online, facilitating efficient IT problem-solving and quick assistance.
  • Users appreciate the ease of use of ISL Online for both technicians and customers, enhancing support efficiency.
  • Users appreciate the easy remote access with ISL Online, enabling efficient IT problem-solving from anywhere.
Cons
  • Users experience remote access issues with glitchy connections to Mac systems, requiring frequent reconnections for stability.
  • Users note a need for improvement in connection speed, highlighting frustration during use compared to other solutions.
  • Users experience session issues with ISL Online, including lost connections and difficulties in managing remote access sessions.
  • Users experience frustrating connection issues with ISL Online, including lack of notifications and slower speeds during use.
  • Users experience frustrating delay issues, as connections can lag and affect performance with multiple machines.

What Are Recent G2 Reviews of ISL Online?

GoToMyPC

GoToMyPC is a remote desktop access software that allows users to connect to and control Mac and PC computers from any internet-connected device. The platform supports remote access to files, applications, and desktops through web browsers and mobile apps. Key features include file transfer, remote printing, multi-monitor support, guest access, and 256-bit AES encryption with multi-factor.

Average Rating: 4.3/5.0

Total Reviews: 237

How Do G2 Users Rate GoToMyPC?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)
  • Usage Information: 8.2/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.7/10 (Category avg: 9.1/10)
  • Device Management: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind GoToMyPC?

  • Seller: GoTo
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 70% Small, 23% Medium

What Do G2 Reviewers Say About GoToMyPC?

AI-generated summary from verified user reviews

Pros
  • Users find GoToMyPC incredibly easy to use, appreciating its user-friendliness and reliable performance for remote access.
  • Users appreciate the seamless remote access of GoToMyPC, enabling them to work efficiently from anywhere.
  • Users appreciate the easy remote access of GoToMyPC, allowing seamless connectivity from anywhere, even home or court.
  • Users commend the reliability of GoToMyPC, appreciating its consistent performance for remote access across devices.
  • Users value the flexibility of remote access offered by GoToMyPC, enabling work from anywhere with ease.
Cons
  • Users find the price too high, making the service seem less worthwhile despite its functionality.
  • Users often struggle with remote access issues, including connection problems and difficulties waking asleep desktops.
  • Users find the pricing issues with GoToMyPC concerning, as costs have become too high and less worthwhile.
  • Users experience slow performance with GoToMyPC, facing lag and occasional issues necessitating office visits for resets.
  • Users struggle with login issues, facing delays, security steps, and hassles with passwords that hinder productivity.

What Are Recent G2 Reviews of GoToMyPC?

What Are G2 Users Discussing About GoToMyPC?

TSplus

TSplus is the ideal alternative to Microsoft RDS and Citrix to web-enable your legacy apps, create SaaS solutions or remotely access your centralized corporate tools and files. TSplus Remote Access offers a reliable and scalable way to web-enable your Windows Applications hosted on premise or in the cloud. TSplus empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, smartphones and tablets. Connect from any device, customize your Web Portal, Print anywhere with the Universal Printer, Use the Gateway for larger structures and simply manage your farm of servers, all from one intuitive, modern Admin tool. Add powerful add-ons to keep your remote connections secure and your servers healthy: 2FA, Advanced Security or Server Monitoring.

Average Rating: 4.9/5.0

Total Reviews: 65

How Do G2 Users Rate TSplus?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Usage Information: 9.0/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.1/10 (Category avg: 9.1/10)
  • Device Management: 7.3/10 (Category avg: 8.7/10)

Who Is the Company Behind TSplus?

  • Seller: TSplus
  • Year Founded: 2005
  • HQ Location: Paris, FR
  • Twitter: @TSplusSoftware
    151 Twitter followers
  • LinkedIn® Page: fr.linkedin.com
    80 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 22% Medium

What Do G2 Reviewers Say About TSplus?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use with TSplus, noting quick setup and intuitive management tools for resources.
  • Users highlight the easy setup of TSplus, praising its straightforward installation and centralized resource management.
  • Users commend the responsive customer support of TSplus, highlighting fast assistance and effective issue resolution.
  • Users value the enhanced security features of TSplus, ensuring safe access to applications and resources.
  • Users value the high performance and reliability of TSplus, enhancing productivity and ensuring a smooth remote desktop experience.
Cons
  • Users indicate that the poor interface design detracts from the overall efficiency and user experience of TSplus.
  • Users find remote access configuration difficult, experiencing frequent server lag and service corruption issues.
  • Users find the admin portal's design lacking and experience challenges with software integration.
  • Users find the setup and configuration complex, especially those who are not very tech-savvy.
  • Users desire better mobile device support, as current options are limited compared to PC and MAC compatibility.

What Are Recent G2 Reviews of TSplus?

What Are G2 Users Discussing About TSplus?

BlackBerry UEM

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your security team to manage diverse devices, ensure data security, support remote work, and reduce operational costs. Gain comprehensive control, enhance security, and streamline your IT operations.

Average Rating: 3.8/5.0

Total Reviews: 363

How Do G2 Users Rate BlackBerry UEM?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.0/10)

Who Is the Company Behind BlackBerry UEM?

  • Seller: BlackBerry
  • Year Founded: 1984
  • HQ Location: Waterloo, Ontario
  • Twitter: @BlackBerry
    2,766,747 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,986 employees on LinkedIn®
  • Ownership: NYSE:BB

Who Uses This Product?

  • Who Uses This: Consultant
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 55% Large, 27% Small

What Do G2 Reviewers Say About BlackBerry UEM?

AI-generated summary from verified user reviews

Pros
  • Users highly value the strong security features of BlackBerry UEM, ensuring data confidentiality and precise access control.
  • Users find the ease of use of BlackBerry UEM beneficial for managing communications and enhancing productivity efficiently.
  • Users value the strong security features of BlackBerry UEM, ensuring data confidentiality and precise access control.
  • Users value the impressive reliability of BlackBerry UEM, ensuring strong security for sensitive corporate information.
  • Users value the impressively strong security features of BlackBerry UEM, ensuring the utmost protection for sensitive data.
Cons
  • Users find the learning curve steep with BlackBerry UEM, especially those unfamiliar with sophisticated security features.
  • Users find the complex features of BlackBerry UEM challenging, particularly those unfamiliar with sophisticated security options.
  • Users find the complexity of BlackBerry UEM challenging, especially those unfamiliar with advanced security configurations.
  • Users find the complex setup of BlackBerry UEM challenging, particularly those unfamiliar with security options.
  • Users face development challenges with BlackBerry UEM due to limited apps and lack of updates affecting functionality.

What Are Recent G2 Reviews of BlackBerry UEM?

What Are G2 Users Discussing About BlackBerry UEM?

Tian Lin
TL
Researched and written by Tian Lin
Updated