Top Free Remote Desktop Software

Remote desktop software allows users to connect to a computer in a different location than their own. Using an internal network, users can interact with their desktop at work from just about anywhere. It’s almost as if they were sitting right in front of it.

In fact, your business might be thinking about making the shift to remote work permanently. And you aren’t alone. Toward the beginning of the pandemic, businesses had no choice but to make adjustments to their operations and tech stacks to adapt to this current environment. During that time period, G2 saw about 400% more enterprise buyers looking to purchase digital collaboration software. Among those tools was remote desktop software.

Businesses implement remote desktop software when trying to improve collaboration, adapt to a scattered workforce, and simply make it easier for employees to access what they need to get their jobs done. Even outside of the office. If this sounds like something you would like to accomplish, it’s time to try out some remote desktop software.

If you'd like to see more products and to evaluate additional feature options, compare all Remote Desktop Software to ensure you get the right product.

Results: 41
(1,975)4.5 out of 5
Optimized for quick response

As a leading global provider of remote connectivity solutions, TeamViewer empowers users to connect anything, anywhere, anytime. The company offers secure remote access, support, control, and collaboration capabilities for online endpoints of any kind. By innovating with cutting-edge yet easy-to-deploy Augmented Reality (AR) and Internet of Things (IoT) implementations, the company enables businesses of all sizes to tap into their full digital potential. TeamViewer has been activated on more tha

Arnaud B.
AB
Very often we have to log on to computers in our other offices to have documents with us and enlarge the website. For this purpose we use... Read review
Matthew H.
MH
It really is the best tool to remotely access other devices. TeamViewer has a robust and easy to understand interface. I really like it because it... Read review
(394)4.7 out of 5
Optimized for quick response
Entry Level Price:$ 40 per desktop

VNC® Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it.

UI
I use this software because it is very easy to administer and implement, so no experience or training is needed to use it properly. It has cloud... Read review
David  V.
DV
VNCConnet is very reliable application which is capable of handling multi tasking. I can easily transfer the files across many desktops at the same... Read review
(413)4.7 out of 5

ConnectWise Control, formerly ScreenConnect, is a fast, reliable and secure remote support, access and meeting solution. Connect instantly to provide on-demand remote support or establish unattended access to repair computers, provide updates, and manage machines. ConnectWise Control includes the same features as competing remote control solutions.

Melody C.
MC
I can easily connect with clients who need help. It is NOT difficult for them to connect, which was a concern with a previous program. Connection... Read review
SG
It is easy to create a remote session. The quality is good. If you are IT and doing work on a machine and have to restart, the session starts... Read review
(232)4.8 out of 5
Entry Level Price:$5 per month per user

Splashtop Business Access is a remote desktop software solution for business professionals and teams. Centrally manage users remote access. Individuals and teams can remotely access their own computers and shared computers with any device using Splashtop Business Access. Remotely access your Windows and Mac computers from practically any device: Windows, Mac, iOS, Android, and Chrome browser/Chromebook. Just install Splashtop Streamer on all the target computers you want to remote to and Splas

AT
Easy to use control panel - quick access to managed pc's and servers Read review
DD
As a former long-time user of GoToMyPC, I really like that Splashtop's features are very similar. This made the transition very easy for my users.... Read review

Support remote customers quickly through web-based, on-demand remote support sessions. Setup and manage remote computers effortlessly with unattended remote access. Completely secure and reliable.

CI
End users have no problems with joining a session, compared with Teamviewer no complicated passwords or versioning issues. Read review
Waqas K.
WK
The most thing i like about zoho assist is that it is very user freindly and they give branding witg very low price Read review
(232)4.4 out of 5
Optimized for quick response

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software Goverlan Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With Goverlan you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems re

UT
Goverlan Reach is an excellent remote connection platform, I have loved the service because it is easy to use, completely innovative interface,... Read review
SS
Goverlan Reach is an effective tool for providing remote support. Integration with Active Directory helps us to see whether a user is logged in,... Read review
(208)4.7 out of 5

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for organizations that need to securely access and support any device or system, anywhere in the world. Technicians using Remote Support can quickly connect to, view, and control remote systems and devices, chat and collaborate with end-users or other technicians, all while improving remote access security. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services a

SM
I like the fact that it's very secure and reliable. Sessions are easy to start and I like the fact they are logged. This makes for a HIPAA... Read review
UE
The fact that you can record the sessions is a really good idea and it works on many different platforms too Read review
(172)4.7 out of 5
Entry Level Price:$300 per seat/year

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world. Starting at just $25 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 150 unattended machines. Other key features include branding, multi-session handling, multi-window control, drag-n-drop file transfer, multi-monitor navigation, whiteboard tools, session recording and reporting,

AI
FixMe.IT is a reliable tool that is also easy for users to connect to. The process is simple and once connected it makes it easy navigate a users... Read review
AH
It is really easy for the end user to grant you access. The unattended access setup is very simple and fast as well. Read review

Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. With support for hundreds of integrated technologies — including multiple protocols and VPNs — along with built-in enterprise-grade password management tools, global and granular-level access controls, and robust mobile apps to complement desktop clients for Windows and Mac, RDM is a Swiss Army knife for remote access. RDM empowers IT departments

JK
The fact that it can do much more than just RDP / Remote Desktop sessions is what i like best about Devolutions Remote Desktop Manager, ive not had... Read review
NO
I was first drawn by the number of connections available. It is user-friendly and very easy to use. The big feature of this company is the password... Read review
(110)4.6 out of 5

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.

Derek S.
DS
LogMeIn Rescue is even used by vendors like Microsoft. It is the best and easiest solution to obtain immediate remote access. The solution makes it... Read review
UI
It connects quickly and stays connected throughout our interaction until I manually close it. The app is free and downloads quickly to my customers... Read review
(84)4.8 out of 5
Entry Level Price:$145 Billed Annually

ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux computers as well as mobile devices to provide ad hoc technical support and remote management. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures. ISL Online offers a cloud or on-premises service with a unique licensing mod

Barbara K.
BK
ISLOnline has all the features of it's competitors. The devlopers are continusly working on improvements and software updates. It supports remote... Read review
UI
The software is so simple to use and it's fast. Above all, it never lets me down, it's very reliable, the connections are stable. Read review
(53)3.6 out of 5
Entry Level Price:$35 per month

GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’s like you’re sitting right in front of your computer.

Homer d.
HD
It worked fine for 3 years. During that time that I didn't know about Chrome Remote desktop, it served my purposes. Read review
UH
Stable, easy to use program. Reasonably user friendly Read review
(42)4.9 out of 5

Syncro is the modern MSP platform that makes you more money. We offer a combined RMM & PSA, plus Remote Access and more, into an all-in-one platform that is intuitive and easy to use. We took a long, hard look at how RMM & PSA platforms have traditionally been developed and asked ourselves, “Are the software options that exist today good enough for MSPs?” The answer was a resounding *no*. Instead of replicating the same stale implementations that exist everywhere today, we set out t

David P.
DP
There are two things that stand out about Syncro, the community, and the development path. Read review
Matt d.
MD
I have an amazing rep, Brandi Crown. Everyone I have dealt with at syncro is awesome. The product is excellent and it's will priced Read review
(29)4.5 out of 5
Entry Level Price:$2.45/month 2 Computers

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

UI
RemotePC is a remote access application that allows you to stay connected from your desktop or laptop to another device and to manage your work... Read review
UM
Allows access to your machine when you need it remotely in general implements training in uninterrupted hours online by mobile native android... Read review

Dameware Mini Remote Control is an affordable remote control software for all your customer support and help desk needs. In addition to the remote control feature, Dameware Mini Remote Control enables you to: • Chat with the end user. • Share files, including hot fixes and executables, with the end user. • Lock the remote system so that only the technician has access to the machine. • Take screen shots of the end user's system. • Toggle between monitors if the end user has multiple monitors.

UH
DameWare mini remote control is an effective too to use to provide remote support especially in an environment with mostly Windows OS-running... Read review
Kyle W.
KW
It is seamless and fast. It works so well and integrates well with our other software. There is no lag or latency like VLC shows, I love it. Read review
(24)4.0 out of 5

Supremo is a powerful, safe (thanks to the AES 256-bit encryption) and complete solution for remote desktop control and support. It is constituted by one executable file, so it doesn’t need any installation and allows you to access a remote PC/server or host a Meeting in just a few seconds.

Jerry R.
JR
We have used supreme to manage all our customers And unlike other supreme software, he has behaved in a stable and efficient way, fulfilling his... Read review
Nial H.
NH
Supremo It is a tool that I like very much since it gives me good benefits simply by downloading this tool easily from its download page, then... Read review
(25)4.5 out of 5

VMware Workstation Player allows you to run a second, isolated operating system on a single PC. With many uses ranging from a personal educational tool, to a business tool for providing a simplified experience to run a corporate desktop on a BYO device, Workstation Player leverages the VMware vSphere hypervisor to provide a simple yet mature and stable, local virtualization solution.

AI
The fact that most every vendor has a working Virtual Machine or Virtual appliance that works great with VMware Read review
Julien K.
JK
Really easy when you just want to use a virtual machine that you already have for example. Read review

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide. Key Features: • Remotely control computers both inside and outside the netwo

UN
Having the ability for multiple authentication methods if you have different platforms and/or systems with different requirements. Different... Read review
AC
I like Dameware because the interface is very easy to get to used to. The ability to save a log of commonly used machines is very nice. It also... Read review
(23)4.2 out of 5

Chrome Remote Desktop is a Google Chrome extension that allows users to remotely access other computers.

M. Serhat D.
MD
It is quite easy to setup the extention, just a few of clicks at Google Chrome Web Store and it's done. No technical knowledge needed, no... Read review
TM
I think it is easy to setup, has great security, ease of use, available even on the road via the mobile app. Read review
(18)4.5 out of 5

LiteManager Pro/Free — remote access support software for remote administration of computers over the Internet or remote control in a local network, for distant learning, providing remote support to users and supervising work activity of employees. The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows, provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for cre

EC
It's free and support up to 30 PCs, that is so helpful for small classrooms. be honest there is no free class manager software which has such a... Read review
VB
Easy to use software. Installation and configuration takes a minimum of time. Convenience in the location of navigation panels. Full functionality... Read review
(10)4.5 out of 5

Kasm Server is a virtual desktop infrastructure (VDI), remote application server, and browser isolation solution that uses a modern scalable and resilient design to provide a web-based remote desktop/application environment with ease. You can deploy Kasm on a single server in minutes with a single command or in a distributed configuration for scalability and redundancy. Kasm can be deployed on premise, in the cloud, or in a hybrid configuration. The Kasm solution is able to be more cost competi

Hank D.
HD
Allows our employees to access our company applications from home on any device without having to install a VPN client or software. Read review
UC
I like how fast the virtual desktops boot up, it only takes a few seconds then pow, you’ve got a safe desktop to use for testing insecure links and... Read review
(14)4.8 out of 5

Wayk Now is a flexible, easy-to-use and lightweight remote desktop access solution that reduces implementation time while maintaining the latest industry security standards. When integrated with Devolutions Remote Desktop Manager, it enables easy management, scalability and increased efficiency through a single, unique platform for all remote sessions. Wayk Now is the ideal remote desktop access solution for both IT professionals and business users alike! Wayk Now comes in two editions: Free an

Chris T.
CT
the program is small and installs only takes a minute. Easy to use and understand interface Read review
UF
Fast to install, to use and connect using web, not only LAN. Read review
(9)4.6 out of 5

Apache Guacamole is a clientless remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH.

TG
The best feature is that the software allows me to create a web interface with SSL to secure traffic and remotely connect via RDP, VNC, or SSH to... Read review
(13)3.8 out of 5

ShowMyPC provides remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.

UB
O showmypc tem uma ótima interface, bem intuitiva e de boa usabilidade. Possui uma simplicidade onde o usuário é guiado de uma maneira rápida para... Read review
SM
It has a very simple installation process. It has several features such as chatting, file transfer, and meetings. easy to share your pc with... Read review
(34)4.6 out of 5
Entry Level Price:€26 per month 1 agent

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with almost no loss of quali

AF
Universal browsing with video chat and document upload/download is a perfect combination for digital insurance! And I think the free trial and... Read review
Paul B.
PB
No code to install on website, no software to download. Read review
(6)3.5 out of 5
Entry Level Price:$139.99 license/year

All-in-one solution for everyday tasks in professional and private life AeroAdmin is a free remote desktop software that does not require installation or configuration. It is ready for use right after downloading and easily connects computers in different local area networks, behind NAT. Key Features: > No Installation and Configuration > Connects Computers in Different LAN, and works behind NAT > Unattended Access to Remote PCS and SERVERS > Total AES + RSA Encryption

Dax G.
DG
I like how it is free and fairly easy to use. I do like how when you jump onto someone's computer you are able to act as the administrator. Read review
Calvin H.
CH
The customer downloads and installs AeroAdmin onto their computer, then we exchange info and connect. Read review
(5)4.2 out of 5

Free remote desktop software.

AH
Multi-platform, easy-to-use, full of features, and works very well out of box. Read review
(5)4.1 out of 5
Entry Level Price:499 1

Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs.

UT
The most important aspect is that the free version lets you have up to 10 connections. This way users can effectively consider if purchasing it or... Read review
(20)4.5 out of 5

Enterprise Remote Support from the cloud for the Customer Service Revolution. ScreenMeet makes it simple to resolve your customers and employees technical issues all from within the context of your existing CRM, CSM or ITSM platform. All data is written back to the ticket automatically for auditing, analytics and reporting. ScreenMeet is used in the Call Center and in the IT Help Desk. ScreenMeet has feature parity with the existing incumbent solutions and provides additional value by being d

Chad C.
CC
Drop-dead simple application that lets you share you mobile device screen with others through a web browser. You sign up, install the app, start... Read review
Roger T.
RT
Screenmeet is a super-lightweight application that allows us to initiate screen-sharing quickly from the desktop or mobile. With no downloads or... Read review
(3)3.5 out of 5

NoMachine Enterprise Terminal Server provides secure and reliable access to mission-critical, specialized Linux desktops from any operating system and device, letting you federate all your desktop nodes under a single server. Organizations can conveniently centralize access, management and monitoring whilst empowering their users to run high-end, graphic-intensive OpenGL-based X applications without performance degradation. Create pools of Linux desktop nodes (Terminal Server Nodes) and scale up

Vikram S.
VS
hi my name is vikram and i use no machine everyday to run my Vlsi application,RF engineering and few python scripts in linux server.Since i have... Read review
UF
NoMachine is supposed to be one among the best options available in market today to connect to remote servers. I have been using this for nearly 2... Read review

Top 10 Free Remote Desktop Software in 2021

  • TeamViewer
  • VNC Connect
  • ConnectWise Control
  • Splashtop Business Access
  • Zoho Assist

Learn More About Remote Desktop Software

What is Remote Desktop Software?

Remote desktop software, also known as remote access software, allows users to access another computer or system remotely in real time and use its functions. This type of software ensures easy, efficient, and secure access to one or many remote desktops. While this can be used for remote support, remote desktop tools are typically used by employees as a means to remotely access a machine instead of for technical problem resolution. Remote desktop connections can be used for both inside and outside a company’s internal network. Though the fine-tuned maintenance functions may not be as extensive as those of remote support software solutions, remote desktop software still opens the potential for companies to perform basic maintenance tasks on numerous devices from a single station. Typical use cases of remote desktop software includes granting employees access to use and manage distant computers anytime, from any device, which gives them the privilege to work from anywhere. Sometimes IT support professionals use remote desktop tools to troubleshoot and perform maintenance tasks remotely.

What are the Common Features of Remote Desktop Software?

The following are some core features within remote desktop software that can help users achieve greater flexibility and cost savings through remote work:

Remote access and control: Remote desktop software provides users with remote access to, and control over, other devices. The software facilitates the visibility of a specific window or the entire desktop as a whole.

Multi-monitor support: Many workplaces now opt for multiple monitors at a workstation to help improve productivity. As a result, remote desktop software supports the capability to view multiple monitors at a time.

Multiple operating system (OS) support: Businesses today use Windows, macOS, Linux, or other OS, and sometimes multiple OS within the same company. Remote desktop software needs to be able to handle viewing and using any OS, independent of the OS the user is connecting from.

Mobile device access: Remote desktop software allows remote desktop administrators access to connected mobile devices and supports mobile OS like Android, iOS, etc.

Data encryption: When a user’s device is being used and managed remotely, it may leave the user feeling vulnerable. Remote desktop software offers data encryption so that the connection is secure and no data goes where it shouldn’t.

File management: Remote desktop tools also enable file sharing and transfer to quickly and effortlessly discuss work, collaborate with colleagues, and view relevant documents, when working remotely. The shared or transferred files are protected against unauthorized access through authentication with end-to-end encryption.

Always-ON remote access: The software helps configure a remote computer for access so that the user can take complete control of it over the internet anytime.

Chat: The chat functionality of this software allows users to send and receive chat messages between computers.

Application management: Remote desktop software centrally manages, configures, and oversees applications on employee devices. 

Session transfer: Remote access and support sessions can be transferred between users using remote desktop tools.

Session recording: Remote desktop solutions provide the ability to record remote access and support sessions at a desired location on the local computer. 

Security: All the data which is shared across a remote connection is encrypted. It also uses multi-factor authentication (MFA) to ensure only authorized users can log in, and notifies suspicious activities if any.

Deployment models: Remote desktop tools are available in both on-premises and cloud versions.

What are the Benefits of Remote Desktop Software?

Efficiency: Remote desktop solutions offer the potential to maintain numerous devices from a single workstation. Users can access the systems they need, at the locations they need, without having to leave their own workstation.

Cost savings: Remote desktop software allows companies to use remote devices live without the need for a user at the other end. This reduces the workforce requirements at potentially remote areas like data centers. These solutions enable users to work from home with the most reliable and secure connection.

Flexibility: Employers are increasingly promoting flexible and remote work. The ability to work from anywhere, any time, and from multiple devices is increasing employee productivity and turnover. These tools enable employees to work remotely with a seamless remote desktop connection to one or many desktops at the workplace.

Who Uses Remote Desktop Software?

Support teams: Employees on support teams are the most likely to use remote desktop software. The software greatly improves the efficiency of most support teams’ day-to-day routines and tasks. 

Administrators: Software and licensing administrators use this software, as remote desktop software can assist in scheduling and running maintenance on devices, regardless of the physical location of the device or the administrator.

Teams working on data archives: Teams that do heavy data archive work may also find benefits in using remote desktop software. Data archives tend to be optimized toward UNIX systems (which Windows is not) like Linux’s numerous variants, so being able to have a remote Linux build that can be tapped into from a Windows desktop can be incredibly valuable.

What are the Alternatives to Remote Desktop Software?

Remote support software: Remote support software and remote desktop software are so similar that many people use the two names interchangeably. There is a small, but notable difference between the two, though. Remote desktop software focuses more exclusively on access to and control over a remote device, and while remote support software does this as well, remote support solutions offer more expansive features to assist with things like maintenance and troubleshooting.

Virtual desktop infrastructure (VDI) software: Remote desktop software and VDI software have similar characteristics, but slightly different target functions. Remote desktop tends to focus on creating connections to physical devices, but VDI hones in on desktops that are entirely virtual, associated with servers, or even an OS being run within other OS. VDI allows for centralized hosting and viewership of numerous desktops, whereas remote desktop focuses on the ability to access numerous physical desktops from a single location.

Challenges with Remote Desktop Software

Software solutions can come with their own set of challenges. 

Connectivity: Remote desktop usage occurs entirely via internet connectivity, so connectivity issues can end up slowing the experience. When implementing a remote desktop solution, users must ensure that network connectivity can be maintained at a high level.

Hardware dilemmas: Remote desktop software relies also in part on the end device’s hardware functioning normally. If there is an issue with the end device’s hardware, remote desktop software may not be able to access the device.

Privacy: The means to take control of other users’ computers remotely does come with a certain privacy risk. In the wrong hands, losing control of one’s computer means compromised data on the computer or on an entire network. It’s important, when implementing remote support software, for companies to use strong endpoint protection software to protect internal devices.

How to Buy Remote Desktop Software

Requirements Gathering (RFI/RFP) for Remote Desktop Software

If a company is just starting out and looking to purchase the first remote desktop software, or maybe an organization needs to update a legacy system--wherever a business is in its buying process, g2.com can help select the best remote desktop software for the business.

The particular business pain points might be related to performing IT support and maintenance work smoothly or helping employees connect to their remote systems in real-time smoothly. Users should think about the pain points and jot them down; these should be used to help create a checklist of criteria. Additionally, the buyer must determine the number of employees who will need to use this software, as this drives the number of licenses they are likely to buy.

Taking a holistic overview of the business and identifying pain points can help the team springboard into creating a checklist of criteria. The checklist serves as a detailed guide that includes both necessary and nice-to-have features including budget, features, number of users, integrations, security requirements, cloud or on-premises solutions, and more.

Depending on the scope of the deployment, it might be helpful to produce a request for information (RFI), a one-page list with a few bullet points describing what is needed from a remote desktop software.

Compare Remote Desktop Software Products

Create a long list

The buyer can find remote desktop products through research on g2.com, which can then be saved to the “My List” section for future reference. From meeting the business functionality needs to implementation, vendor evaluations are an essential part of the software buying process. For ease of comparison after all demos are complete, it helps to prepare a consistent list of questions regarding specific needs and concerns to ask each vendor. 

Create a short list

From the long list of vendors, buyers must read through user reviews, view ratings on the G2 GridⓇ report for the Remote Desktop Software category, read useability ratings, and cull the long list of vendors in the G2 “My List” down to a handful.

Conduct demos

The next step involves contacting the vendors for demos using the G2 “Get a quote” button. During each demo, buyers must ask the same questions, get clarifications on the same use cases to best evaluate like for like, and see how each vendor stacks up against the competition. 

Selection of Remote Desktop Software

Choose a selection team

Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities.

Users must make sure that the selection process uses productivity-driven data as well. The selection team should compare notes and facts and figures which they noted during the process, such as availability of advanced capabilities, usability, and security features.

Negotiation

It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others.

Final decision

After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board.

What Does Remote Desktop Software Cost?

Remote desktop software is available in two deployment models: on premises and cloud. Based on the models, the software can also be purchased as a perpetual license or as annual or monthly subscriptions. Remote desktop tools are priced as a perpetual license for on-premises software, whereas for cloud-based solutions, it is available on a subscription basis. Some remote desktop software can be downloaded for free private usage and are available as a three-tier license, often business, premium, or corporate.

Implementation of Remote Desktop Software

How is Remote Desktop Software Implemented?

There are generally two ways in which a remote desktop software is implemented:

Operating system (OS) based implementation: OS-based remote desktop solutions are built directly into the OS itself. No extra software is required to use OS-based remote desktop solutions as the tools are already installed and in place. For example, some versions of Windows come with built-in remote desktop software. 

Third-party based implementation: Third-party based implementation is needed when remote desktop software has to be licensed by the user. Once the buyer has decided on the software that fits their particular needs and installed it, it should be ready for use.