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Top Free Remote Desktop Software

Remote desktop software enables users to access and control a remote computer or device from another location via the internet. These free remote desktop tools would allow users to view the screen, operate the mouse and keyboard, transfer files, and perform various tasks on the remote computer as if they were physically present at that location.

The software is commonly used for remote technical support, accessing files or applications on a home or office computer while away, collaborating with team members, or managing servers and systems remotely. Businesses implement these free tools to improve collaboration, adapt to a scattered workforce, and simply make it easier for employees to access what they need to get their jobs done.

This free software list features some of G2’s top-ranked remote desktop tools, including prominent products such as TeamViewer Remote, AnyDesk, and RemotePC.

If you'd like to see more products and to evaluate additional feature options, compare all Remote Desktop Software to ensure you get the right product.

View Free Remote Desktop Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
59 Remote Desktop Products Available
View all Remote Desktop Software
View all Remote Desktop Software
TeamViewer
(3,715)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software for screen sharing and remote access, used for support work and communication.
    • Reviewers like TeamViewer for its reliable connection quality, strong security, ease of use, and the ability to quickly connect to remote devices, share screens, transfer files, and provide real-time support across different operating systems.
    • Users experienced occasional connection drops or performance issues on slower networks, high pricing for advanced or commercial use, and difficulties in managing a large list of clients.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,369 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,701 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software for screen sharing and remote access, used for support work and communication.
  • Reviewers like TeamViewer for its reliable connection quality, strong security, ease of use, and the ability to quickly connect to remote devices, share screens, transfer files, and provide real-time support across different operating systems.
  • Users experienced occasional connection drops or performance issues on slower networks, high pricing for advanced or commercial use, and difficulties in managing a large list of clients.
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.7
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,369 Twitter followers
LinkedIn® Page
www.linkedin.com
2,701 employees on LinkedIn®
AnyDesk
(1,064)4.5 out of 5
8th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$22.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AnyDesk is a remote access tool that provides support to customers by enabling access to remote systems and secure file sharing between computers.
    • Reviewers like AnyDesk's ease of use, its ability to withstand poor network conditions, its fast and secure file transfer capabilities, and its feature of unattended access which allows for remote work at any time.
    • Users mentioned issues with AnyDesk such as occasional lags, connectivity problems, limitations in the free version, and dissatisfaction with the pricing structure, particularly for users in third-world countries.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AnyDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AnyDesk Software GmbH
    Year Founded
    2014
    HQ Location
    Stuttgart
    Twitter
    @anydesk
    7,780 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    355 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AnyDesk is a remote access tool that provides support to customers by enabling access to remote systems and secure file sharing between computers.
  • Reviewers like AnyDesk's ease of use, its ability to withstand poor network conditions, its fast and secure file transfer capabilities, and its feature of unattended access which allows for remote work at any time.
  • Users mentioned issues with AnyDesk such as occasional lags, connectivity problems, limitations in the free version, and dissatisfaction with the pricing structure, particularly for users in third-world countries.
AnyDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Seller Details
Seller
AnyDesk Software GmbH
Year Founded
2014
HQ Location
Stuttgart
Twitter
@anydesk
7,780 Twitter followers
LinkedIn® Page
www.linkedin.com
355 employees on LinkedIn®

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RemotePC
(603)4.7 out of 5
3rd Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$29.50
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

    Users
    • Owner
    • CEO
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RemotePC is a software that provides remote access to work computers, allowing users to manage their tasks from anywhere.
    • Reviewers frequently mention the ease of setup, user-friendly interface, seamless connection, fast response time, and the ability to work from anywhere as key benefits of RemotePC.
    • Users experienced issues such as small screen view, occasional disconnects, autosize screen issues, bugs affecting character input, and occasional crashes.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RemotePC features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.3
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    17,879 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

Users
  • Owner
  • CEO
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RemotePC is a software that provides remote access to work computers, allowing users to manage their tasks from anywhere.
  • Reviewers frequently mention the ease of setup, user-friendly interface, seamless connection, fast response time, and the ability to work from anywhere as key benefits of RemotePC.
  • Users experienced issues such as small screen view, occasional disconnects, autosize screen issues, bugs affecting character input, and occasional crashes.
RemotePC features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.3
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
17,879 Twitter followers
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®
Splashtop Remote Access
(488)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivi

    Users
    • Owner
    • President
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Splashtop Remote Access is a product that allows users to remotely access and manage their computers from different locations.
    • Users like the ease of use, the ability to connect to multiple screens, and the seamless experience it provides, even when working with complex systems or performing tasks that require high performance.
    • Reviewers experienced issues with occasional sign-in difficulties, problems with certain graphic drivers, tedious access control processes for individual users, and dependency on a stable, high-quality internet connection.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Access features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    9.0
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,229 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    336 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivi

Users
  • Owner
  • President
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Splashtop Remote Access is a product that allows users to remotely access and manage their computers from different locations.
  • Users like the ease of use, the ability to connect to multiple screens, and the seamless experience it provides, even when working with complex systems or performing tasks that require high performance.
  • Reviewers experienced issues with occasional sign-in difficulties, problems with certain graphic drivers, tedious access control processes for individual users, and dependency on a stable, high-quality internet connection.
Splashtop Remote Access features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
9.0
Device Management
Average: 8.7
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,229 Twitter followers
LinkedIn® Page
www.linkedin.com
336 employees on LinkedIn®
Zoho Assist
(626)4.6 out of 5
4th Easiest To Use in Remote Desktop software
View top Consulting Services for Zoho Assist
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist is a remote support solution that provides features such as file transfer, multi-monitor navigation, unattended access, and session recording.
    • Reviewers like the ease of setup, user-friendly interface, and the balance between powerful features and simplicity, with many praising its reliability and cost-effectiveness.
    • Users experienced limitations in customization, difficulties in connecting through different browsers, occasional session drops, and performance issues on low bandwidth.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Assist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,525 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist is a remote support solution that provides features such as file transfer, multi-monitor navigation, unattended access, and session recording.
  • Reviewers like the ease of setup, user-friendly interface, and the balance between powerful features and simplicity, with many praising its reliability and cost-effectiveness.
  • Users experienced limitations in customization, difficulties in connecting through different browsers, occasional session drops, and performance issues on low bandwidth.
Zoho Assist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,525 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
RealVNC
(439)4.7 out of 5
Save to My Lists
Entry Level Price:$8.25
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RealVNC features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Gandalf F.
    GF
    Easy to use interface, secure connection, and I'm still milking the free plan! Even the iOS app is Read review
    Verified User in Mechanical or Industrial Engineering
    CM
    I was looking to connect quickly via remote connection from Raspberry Pi to PC and vice versa and this app made it possible quickly and without... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RealVNC
    Year Founded
    2002
    HQ Location
    Cambridge, United Kingdom
    Twitter
    @RealVNC
    2,222 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    120 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 32% Mid-Market
RealVNC features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Gandalf F.
GF
Easy to use interface, secure connection, and I'm still milking the free plan! Even the iOS app is Read review
Verified User in Mechanical or Industrial Engineering
CM
I was looking to connect quickly via remote connection from Raspberry Pi to PC and vice versa and this app made it possible quickly and without... Read review
Seller Details
Seller
RealVNC
Year Founded
2002
HQ Location
Cambridge, United Kingdom
Twitter
@RealVNC
2,222 Twitter followers
LinkedIn® Page
www.linkedin.com
120 employees on LinkedIn®
ScreenConnect
(489)4.7 out of 5
12th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and re

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 67% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ConnectWise Control is a remote access software that allows users to connect to and troubleshoot remote systems, transfer files securely, and provide remote support.
    • Reviewers frequently mention the software's fast and reliable connection, strong security features, and the ability to manage multiple sessions effortlessly, as well as its usefulness as a teaching tool and its unique features like Backstage and in-session chat.
    • Reviewers experienced issues with the software's complex initial setup, occasional session drops, keyboard mapping problems when connecting from Mac to Windows, and limitations on advanced features without upgrading to a higher plan.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScreenConnect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    9.0
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ConnectWise
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,934 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,452 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and re

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 67% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ConnectWise Control is a remote access software that allows users to connect to and troubleshoot remote systems, transfer files securely, and provide remote support.
  • Reviewers frequently mention the software's fast and reliable connection, strong security features, and the ability to manage multiple sessions effortlessly, as well as its usefulness as a teaching tool and its unique features like Backstage and in-session chat.
  • Reviewers experienced issues with the software's complex initial setup, occasional session drops, keyboard mapping problems when connecting from Mac to Windows, and limitations on advanced features without upgrading to a higher plan.
ScreenConnect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
9.0
Device Management
Average: 8.7
Seller Details
Seller
ConnectWise
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,934 Twitter followers
LinkedIn® Page
www.linkedin.com
3,452 employees on LinkedIn®
ISL Online
(544)4.6 out of 5
7th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$16.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 51% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ISL Online is a multiplatform remote software that allows users to support their clients without needing to install any client on the PC of the customer.
    • Users like the ease of use, the ability to customize deployment links, the quick support response, and the software's reliability and multi-platform support.
    • Users experienced difficulties in setting up a client for unattended management, authorizing the client on Mac devices, and issues with the file transfer screen disappearing behind other open screens.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ISL Online features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.2
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    985 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    334 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 51% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ISL Online is a multiplatform remote software that allows users to support their clients without needing to install any client on the PC of the customer.
  • Users like the ease of use, the ability to customize deployment links, the quick support response, and the software's reliability and multi-platform support.
  • Users experienced difficulties in setting up a client for unattended management, authorizing the client on Mac devices, and issues with the file transfer screen disappearing behind other open screens.
ISL Online features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.2
Device Management
Average: 8.7
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
985 Twitter followers
LinkedIn® Page
www.linkedin.com
334 employees on LinkedIn®
Action1
(830)4.9 out of 5
2nd Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Manufacturing
    Market Segment
    • 55% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a platform that offers remote updates, remote CMD and Powershell access, and the ability to install applications remotely, focusing on patch management.
    • Users like Action1's simplicity, ease of deployment, and its ability to automate patching and handling vulnerability management, especially for cloud-based solutions.
    • Users reported issues with the user interface being confusing at times, the lack of a self-hosted option for organizations with strict network policies, and difficulties with the software deployment repository.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Action1 features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.6
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    572 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Manufacturing
Market Segment
  • 55% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a platform that offers remote updates, remote CMD and Powershell access, and the ability to install applications remotely, focusing on patch management.
  • Users like Action1's simplicity, ease of deployment, and its ability to automate patching and handling vulnerability management, especially for cloud-based solutions.
  • Users reported issues with the user interface being confusing at times, the lack of a self-hosted option for organizations with strict network policies, and difficulties with the software deployment repository.
Action1 features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.4
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.6
Device Management
Average: 8.7
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
572 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
EV Reach
(429)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EV Reach is a unified endpoint management tool that centralizes support and management tools to accelerate workflows, run diagnostics, implement system-level fixes, and provide remote control of external computers.
    • Reviewers like the ability of EV Reach to connect with users, run diagnostics and implement fixes without disrupting user experience, its integration with Active Directory, and its automation capabilities.
    • Users mentioned issues with the main management console being linked to the Windows platform, lack of comprehensive proactive monitoring and management, time zone issues with support, and occasional reliability issues with automation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EV Reach features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EasyVista
    Company Website
    Year Founded
    1988
    HQ Location
    Noisy-le-Grand
    Twitter
    @EasyVista
    1,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    368 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EV Reach is a unified endpoint management tool that centralizes support and management tools to accelerate workflows, run diagnostics, implement system-level fixes, and provide remote control of external computers.
  • Reviewers like the ability of EV Reach to connect with users, run diagnostics and implement fixes without disrupting user experience, its integration with Active Directory, and its automation capabilities.
  • Users mentioned issues with the main management console being linked to the Windows platform, lack of comprehensive proactive monitoring and management, time zone issues with support, and occasional reliability issues with automation.
EV Reach features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
EasyVista
Company Website
Year Founded
1988
HQ Location
Noisy-le-Grand
Twitter
@EasyVista
1,279 Twitter followers
LinkedIn® Page
www.linkedin.com
368 employees on LinkedIn®
LogMeIn Resolve
(442)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Usage Information
    Average: 8.7
    8.6
    Remote Device Control
    Average: 9.0
    8.4
    Device Management
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RM
    Being able to assign the machines to unique groups & the alerts that you can configure for the IT dept. Read review
    Manikishore S.
    MS
    GoTo Resolve is a good option for businesses of all sizes that need to provide remote support to their users. It is easy to use, affordable, and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,037 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Usage Information
Average: 8.7
8.6
Remote Device Control
Average: 9.0
8.4
Device Management
Average: 8.7
RM
Being able to assign the machines to unique groups & the alerts that you can configure for the IT dept. Read review
Manikishore S.
MS
GoTo Resolve is a good option for businesses of all sizes that need to provide remote support to their users. It is easy to use, affordable, and... Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,396 Twitter followers
LinkedIn® Page
www.linkedin.com
1,037 employees on LinkedIn®
BeyondTrust Remote Support
(369)4.7 out of 5
13th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 48% Enterprise
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BeyondTrust Remote Support is a tool that provides remote access for troubleshooting and testing purposes.
    • Users like the ease of use, quick connection to user systems, the ability to access unattended devices, and the security features such as encryption and extensive logging.
    • Users reported issues with the outdated interface, slow response time when creating a support ticket, difficulty in retrieving data and video, and the high cost of the product.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BeyondTrust Remote Support features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.3
    Remote Device Control
    Average: 9.0
    8.7
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BeyondTrust
    Company Website
    Year Founded
    1985
    HQ Location
    Johns Creek, GA
    Twitter
    @BeyondTrust
    14,348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,696 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 48% Enterprise
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BeyondTrust Remote Support is a tool that provides remote access for troubleshooting and testing purposes.
  • Users like the ease of use, quick connection to user systems, the ability to access unattended devices, and the security features such as encryption and extensive logging.
  • Users reported issues with the outdated interface, slow response time when creating a support ticket, difficulty in retrieving data and video, and the high cost of the product.
BeyondTrust Remote Support features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.3
Remote Device Control
Average: 9.0
8.7
Device Management
Average: 8.7
Seller Details
Seller
BeyondTrust
Company Website
Year Founded
1985
HQ Location
Johns Creek, GA
Twitter
@BeyondTrust
14,348 Twitter followers
LinkedIn® Page
www.linkedin.com
1,696 employees on LinkedIn®
Syncro
(397)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$129.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professi

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 85% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Syncro is a Remote Monitoring and Management (RMM) tool that provides support for end users, offering features such as smart ticket search, integration with M365, baseline checks, and asset overview.
    • Reviewers like the comprehensive solution Syncro provides, its user-friendly interface, the ease of initial setup, the affordable pricing model, and the continuous development and introduction of new features.
    • Reviewers noted issues with Syncro's automatic turning off of certain features, the lack of auto-update for the thumbnail on the asset overview, inconsistencies in saving items, and occasional unintuitive interface.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Syncro features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Usage Information
    Average: 8.7
    8.9
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Servably
    Company Website
    Year Founded
    2017
    HQ Location
    Fully remote, US
    Twitter
    @syncromsp
    372 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professi

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 85% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Syncro is a Remote Monitoring and Management (RMM) tool that provides support for end users, offering features such as smart ticket search, integration with M365, baseline checks, and asset overview.
  • Reviewers like the comprehensive solution Syncro provides, its user-friendly interface, the ease of initial setup, the affordable pricing model, and the continuous development and introduction of new features.
  • Reviewers noted issues with Syncro's automatic turning off of certain features, the lack of auto-update for the thumbnail on the asset overview, inconsistencies in saving items, and occasional unintuitive interface.
Syncro features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.4
Usage Information
Average: 8.7
8.9
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.7
Seller Details
Seller
Servably
Company Website
Year Founded
2017
HQ Location
Fully remote, US
Twitter
@syncromsp
372 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
GoToMyPC
(228)4.3 out of 5
10th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Starting at $35.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 71% Small-Business
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoToMyPC features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Usage Information
    Average: 8.7
    8.6
    Remote Device Control
    Average: 9.0
    8.4
    Device Management
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • FU
    GoToMyPC just works. No matter where I am on business I have instant and relaible access to my work network and can save, print, and forward any... Read review
    Matthew M.
    MM
    It is simple, it works seamlessly, and it makes it very convenient to be productive when not physically at the office. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,037 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 71% Small-Business
  • 22% Mid-Market
GoToMyPC features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.1
Usage Information
Average: 8.7
8.6
Remote Device Control
Average: 9.0
8.4
Device Management
Average: 8.7
FU
GoToMyPC just works. No matter where I am on business I have instant and relaible access to my work network and can save, print, and forward any... Read review
Matthew M.
MM
It is simple, it works seamlessly, and it makes it very convenient to be productive when not physically at the office. Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,396 Twitter followers
LinkedIn® Page
www.linkedin.com
1,037 employees on LinkedIn®
Getscreen.me
(263)4.8 out of 5
11th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, L

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Getscreen.me is a product that provides remote, unattended access to devices through a browser-based platform.
    • Reviewers frequently mention the product's ease of use, efficient file delivery, proactive monitoring, and secure access, along with its ability to connect instantly to users' computers and resolve issues quickly.
    • Users reported occasional slow performance, dependency on internet connection quality, lack of a mobile app, and a desire for more robust API options and integrations.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Getscreen.me features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Getscreen.me
    Year Founded
    2018
    HQ Location
    Limassol, CY
    Twitter
    @getscreenme
    104 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, L

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Getscreen.me is a product that provides remote, unattended access to devices through a browser-based platform.
  • Reviewers frequently mention the product's ease of use, efficient file delivery, proactive monitoring, and secure access, along with its ability to connect instantly to users' computers and resolve issues quickly.
  • Users reported occasional slow performance, dependency on internet connection quality, lack of a mobile app, and a desire for more robust API options and integrations.
Getscreen.me features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.7
Seller Details
Seller
Getscreen.me
Year Founded
2018
HQ Location
Limassol, CY
Twitter
@getscreenme
104 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®