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Best Enterprise Remote Desktop Software

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Remote Desktop category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Remote Desktop to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Remote Desktop category.

In addition to qualifying for inclusion in the Remote Desktop Software category, to qualify for inclusion in the Enterprise Business Remote Desktop Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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Featured Remote Desktop Software At A Glance

Free Plan Available:
SetMe
Sponsored
SetMe
Best for Small Businesses:
TeamViewer
TeamViewer
Best for Mid-Market:
TeamViewer
TeamViewer
Highest User Satisfaction:
TeamViewer
TeamViewer
Best Free Software:
TeamViewer
TeamViewer
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Best for Mid-Market:
TeamViewer
TeamViewer
Highest User Satisfaction:
TeamViewer
TeamViewer
Best Free Software:
TeamViewer
TeamViewer

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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27 Listings in Enterprise Remote Desktop Software Available

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    G2 Score
TeamViewer
(3,757)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Remote Desktop software
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a system for remote communications, designed to facilitate the management and organization of professional projects.
    • Users frequently mention the ease of implementation, versatility with different operating systems, and the responsiveness of the customer support team.
    • Users reported issues with high pricing for small businesses or individual users, dependency on internet quality for connection speed, and limitations in the free version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    474
    Remote Access
    383
    Remote Control
    304
    Easy Access
    252
    Remote Work
    249
    Cons
    Connection Issues
    166
    Connectivity Issues
    133
    Slow Performance
    128
    Expensive
    119
    Remote Access Issues
    108
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,701 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a system for remote communications, designed to facilitate the management and organization of professional projects.
  • Users frequently mention the ease of implementation, versatility with different operating systems, and the responsiveness of the customer support team.
  • Users reported issues with high pricing for small businesses or individual users, dependency on internet quality for connection speed, and limitations in the free version.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
474
Remote Access
383
Remote Control
304
Easy Access
252
Remote Work
249
Cons
Connection Issues
166
Connectivity Issues
133
Slow Performance
128
Expensive
119
Remote Access Issues
108
View All Pros and Cons
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.7
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,301 Twitter followers
LinkedIn® Page
www.linkedin.com
2,701 employees on LinkedIn®
EV Reach
(432)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Remote Desktop software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EV Reach is a unified endpoint management tool that provides remote access, automation, and integration capabilities for IT support and device management.
    • Users like the ease of use, seamless device transitions, quick integration, and the ability to execute complex tasks and pull real-time data rapidly, which significantly accelerates workflows and enhances user support.
    • Reviewers experienced issues with the interface being overwhelming due to numerous features, slow access under heavy load, compatibility issues when switching environments, and operational challenges due to its inherent link to the Windows platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EV Reach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Remote Control
    32
    Remote Access
    26
    Remote Support
    24
    Tool Utility
    18
    Cons
    Remote Access Issues
    16
    Feature Limitations
    9
    Connection Issues
    8
    Slow Performance
    8
    Expensive
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EV Reach features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EasyVista
    Company Website
    Year Founded
    1988
    HQ Location
    Noisy-le-Grand
    Twitter
    @EasyVista
    1,280 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    365 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EV Reach is a unified endpoint management tool that provides remote access, automation, and integration capabilities for IT support and device management.
  • Users like the ease of use, seamless device transitions, quick integration, and the ability to execute complex tasks and pull real-time data rapidly, which significantly accelerates workflows and enhances user support.
  • Reviewers experienced issues with the interface being overwhelming due to numerous features, slow access under heavy load, compatibility issues when switching environments, and operational challenges due to its inherent link to the Windows platform.
EV Reach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Remote Control
32
Remote Access
26
Remote Support
24
Tool Utility
18
Cons
Remote Access Issues
16
Feature Limitations
9
Connection Issues
8
Slow Performance
8
Expensive
6
View All Pros and Cons
EV Reach features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
EasyVista
Company Website
Year Founded
1988
HQ Location
Noisy-le-Grand
Twitter
@EasyVista
1,280 Twitter followers
LinkedIn® Page
www.linkedin.com
365 employees on LinkedIn®
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BeyondTrust Remote Support
(376)4.7 out of 5
14th Easiest To Use in Remote Desktop software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 47% Enterprise
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BeyondTrust Remote Support is a software that provides remote access and support capabilities, with features such as chat functionality, command line feature, file sharing, and cross-platform support.
    • Users frequently mention the software's strong security, ease of use, reliable remote access, and the ability to work together within a team, as well as the helpfulness of the support team.
    • Reviewers noted some issues such as an outdated interface, too many pop-up windows, occasional slow performance, and a high cost compared to other tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BeyondTrust Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Remote Access
    19
    Remote Support
    15
    Security
    11
    Security Focus
    11
    Cons
    Expensive
    10
    Pricing Issues
    7
    Remote Access Issues
    6
    Complexity
    5
    Connectivity Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BeyondTrust Remote Support features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.3
    Remote Device Control
    Average: 9.0
    8.7
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BeyondTrust
    Company Website
    Year Founded
    1985
    HQ Location
    Johns Creek, GA
    Twitter
    @BeyondTrust
    14,335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,682 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 47% Enterprise
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BeyondTrust Remote Support is a software that provides remote access and support capabilities, with features such as chat functionality, command line feature, file sharing, and cross-platform support.
  • Users frequently mention the software's strong security, ease of use, reliable remote access, and the ability to work together within a team, as well as the helpfulness of the support team.
  • Reviewers noted some issues such as an outdated interface, too many pop-up windows, occasional slow performance, and a high cost compared to other tools.
BeyondTrust Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Remote Access
19
Remote Support
15
Security
11
Security Focus
11
Cons
Expensive
10
Pricing Issues
7
Remote Access Issues
6
Complexity
5
Connectivity Issues
5
View All Pros and Cons
BeyondTrust Remote Support features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.3
Remote Device Control
Average: 9.0
8.7
Device Management
Average: 8.7
Seller Details
Seller
BeyondTrust
Company Website
Year Founded
1985
HQ Location
Johns Creek, GA
Twitter
@BeyondTrust
14,335 Twitter followers
LinkedIn® Page
www.linkedin.com
1,682 employees on LinkedIn®
AnyDesk
(1,067)4.5 out of 5
8th Easiest To Use in Remote Desktop software
Entry Level Price:$22.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AnyDesk is a remote access tool that provides support and system maintenance, particularly useful for troubleshooting and accessing other systems in real time.
    • Reviewers like the speed and stability of AnyDesk, even on slower or less reliable internet connections, and appreciate features such as file transfer, session recording, and permission controls, which help keep remote sessions both secure and efficient.
    • Reviewers noted that the free and lower-tier versions of AnyDesk come with limitations, particularly around session management features, and connectivity can be an issue when network restrictions are in place, requiring users to disconnect and re-establish the connection.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AnyDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Remote Support
    16
    Easy Setup
    15
    File Transfer
    15
    Remote Access
    14
    Cons
    Slow Performance
    12
    Connection Issues
    11
    Remote Access Issues
    11
    Delay Issues
    8
    Limited Free
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AnyDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AnyDesk Software GmbH
    Year Founded
    2014
    HQ Location
    Stuttgart
    Twitter
    @anydesk
    7,887 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    360 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AnyDesk is a remote access tool that provides support and system maintenance, particularly useful for troubleshooting and accessing other systems in real time.
  • Reviewers like the speed and stability of AnyDesk, even on slower or less reliable internet connections, and appreciate features such as file transfer, session recording, and permission controls, which help keep remote sessions both secure and efficient.
  • Reviewers noted that the free and lower-tier versions of AnyDesk come with limitations, particularly around session management features, and connectivity can be an issue when network restrictions are in place, requiring users to disconnect and re-establish the connection.
AnyDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Remote Support
16
Easy Setup
15
File Transfer
15
Remote Access
14
Cons
Slow Performance
12
Connection Issues
11
Remote Access Issues
11
Delay Issues
8
Limited Free
6
View All Pros and Cons
AnyDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Seller Details
Seller
AnyDesk Software GmbH
Year Founded
2014
HQ Location
Stuttgart
Twitter
@anydesk
7,887 Twitter followers
LinkedIn® Page
www.linkedin.com
360 employees on LinkedIn®
ISL Online
(585)4.6 out of 5
5th Easiest To Use in Remote Desktop software
Entry Level Price:$16.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ISL Online is a remote access tool that allows users to connect to and control remote devices for support purposes.
    • Reviewers frequently mention the ease of use, the ability to group customers into lists for effective management, the quick and reliable connection, and the seamless support for Multi-Factor Authentication (MFA).
    • Users mentioned issues such as stability problems requiring the tool to be closed down or reopened, difficulty in accessing the backend, complex configuration settings, and occasional glitches when connecting to Mac systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ISL Online Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    22
    Remote Support
    19
    Easy Setup
    17
    Remote Access
    16
    Cons
    Remote Access Issues
    11
    Connection Issues
    7
    Delay Issues
    4
    Improvement Needed
    4
    Limited Compatibility
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ISL Online features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    980 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ISL Online is a remote access tool that allows users to connect to and control remote devices for support purposes.
  • Reviewers frequently mention the ease of use, the ability to group customers into lists for effective management, the quick and reliable connection, and the seamless support for Multi-Factor Authentication (MFA).
  • Users mentioned issues such as stability problems requiring the tool to be closed down or reopened, difficulty in accessing the backend, complex configuration settings, and occasional glitches when connecting to Mac systems.
ISL Online Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
22
Remote Support
19
Easy Setup
17
Remote Access
16
Cons
Remote Access Issues
11
Connection Issues
7
Delay Issues
4
Improvement Needed
4
Limited Compatibility
3
View All Pros and Cons
ISL Online features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.7
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
980 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
Zoho Assist
(648)4.6 out of 5
4th Easiest To Use in Remote Desktop software
View top Consulting Services for Zoho Assist
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist Unattended Access is a control panel that allows users to create connections to remote devices and deploy to new machines.
    • Users frequently mention the ease of use, the ability to customize the UI, the support for multiple platforms, and the convenience of not having to host the platform on their own server.
    • Users experienced issues with the video quality, difficulty in finding chat after the session has ended, and confusion with the number of instructions when sending invites.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    132
    Remote Access
    92
    Remote Support
    73
    Reliability
    63
    Remote Control
    62
    Cons
    Remote Access Issues
    34
    Connection Issues
    20
    Feature Limitations
    20
    Not User-Friendly
    16
    Slow Loading
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Assist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,064 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist Unattended Access is a control panel that allows users to create connections to remote devices and deploy to new machines.
  • Users frequently mention the ease of use, the ability to customize the UI, the support for multiple platforms, and the convenience of not having to host the platform on their own server.
  • Users experienced issues with the video quality, difficulty in finding chat after the session has ended, and confusion with the number of instructions when sending invites.
Zoho Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
132
Remote Access
92
Remote Support
73
Reliability
63
Remote Control
62
Cons
Remote Access Issues
34
Connection Issues
20
Feature Limitations
20
Not User-Friendly
16
Slow Loading
15
View All Pros and Cons
Zoho Assist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,064 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Microsoft Quick Assist
(31)4.3 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 35% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Quick Assist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Usage Information
    Average: 8.7
    9.6
    Remote Device Control
    Average: 9.0
    8.4
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,093,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 35% Enterprise
Microsoft Quick Assist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Usage Information
Average: 8.7
9.6
Remote Device Control
Average: 9.0
8.4
Device Management
Average: 8.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,093,068 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
Citrix Gateway
(72)4.0 out of 5
View top Consulting Services for Citrix Gateway
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 57% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Citrix Gateway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    App Features
    2
    Easy to Access
    2
    Access Management
    1
    Ease of Use
    1
    Easy Access
    1
    Cons
    Error Handling
    1
    Internet Speed
    1
    Performance Issues
    1
    Setup Difficulties
    1
    Software Instability
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Citrix Gateway features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Usage Information
    Average: 8.7
    8.4
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Citrix
    Year Founded
    1989
    HQ Location
    Fort Lauderdale, FL
    Twitter
    @citrix
    198,951 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,262 employees on LinkedIn®
    Ownership
    NASDAQ:CTXS
Product Description
How are these determined?Information
This description is provided by the seller.

Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 57% Enterprise
  • 36% Mid-Market
Citrix Gateway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
App Features
2
Easy to Access
2
Access Management
1
Ease of Use
1
Easy Access
1
Cons
Error Handling
1
Internet Speed
1
Performance Issues
1
Setup Difficulties
1
Software Instability
1
View All Pros and Cons
Citrix Gateway features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.4
Usage Information
Average: 8.7
8.4
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.7
Seller Details
Seller
Citrix
Year Founded
1989
HQ Location
Fort Lauderdale, FL
Twitter
@citrix
198,951 Twitter followers
LinkedIn® Page
www.linkedin.com
4,262 employees on LinkedIn®
Ownership
NASDAQ:CTXS
Remote Desktop Services
(140)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multipl

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 34% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Remote Desktop Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    1
    User-Friendly
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Remote Desktop Services features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.0
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,093,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multipl

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 34% Mid-Market
  • 34% Enterprise
Remote Desktop Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
1
User-Friendly
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Remote Desktop Services features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.0
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,093,068 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
Citrix DaaS
(545)4.1 out of 5
View top Consulting Services for Citrix DaaS
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Citrix Virtual Apps and Desktops provides the most comprehensive desktop as a service (DaaS) and VDI options, optimized to provide today’s flexible workforce with secure, high-performance experiences.

    Users
    • Analyst
    • Software Engineer
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Citrix DaaS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Performance
    4
    Ease of Use
    2
    User-Friendly
    2
    Cross-Platform
    1
    Integrations
    1
    Cons
    Limited Compatibility
    2
    Audio Issues
    1
    Connection Issues
    1
    Connectivity Issues
    1
    Expensive Premiums
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Citrix DaaS features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    8.7
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Citrix
    Year Founded
    1989
    HQ Location
    Fort Lauderdale, FL
    Twitter
    @citrix
    198,951 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,262 employees on LinkedIn®
    Ownership
    NASDAQ:CTXS
Product Description
How are these determined?Information
This description is provided by the seller.

Citrix Virtual Apps and Desktops provides the most comprehensive desktop as a service (DaaS) and VDI options, optimized to provide today’s flexible workforce with secure, high-performance experiences.

Users
  • Analyst
  • Software Engineer
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Enterprise
  • 29% Mid-Market
Citrix DaaS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Performance
4
Ease of Use
2
User-Friendly
2
Cross-Platform
1
Integrations
1
Cons
Limited Compatibility
2
Audio Issues
1
Connection Issues
1
Connectivity Issues
1
Expensive Premiums
1
View All Pros and Cons
Citrix DaaS features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.6
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
8.7
Device Management
Average: 8.7
Seller Details
Seller
Citrix
Year Founded
1989
HQ Location
Fort Lauderdale, FL
Twitter
@citrix
198,951 Twitter followers
LinkedIn® Page
www.linkedin.com
4,262 employees on LinkedIn®
Ownership
NASDAQ:CTXS
Apple Remote Desktop
(53)4.3 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, A

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 36% Small-Business
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apple Remote Desktop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    File Transfer
    1
    Cons
    Connection Issues
    2
    Feature Limitations
    1
    Remote Access Issues
    1
    Slow Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apple Remote Desktop features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    7.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apple
    Year Founded
    1976
    HQ Location
    Cupertino, CA
    Twitter
    @Apple
    9,941,605 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    166,633 employees on LinkedIn®
    Ownership
    NASDAQ:AAPL
Product Description
How are these determined?Information
This description is provided by the seller.

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, A

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 36% Small-Business
  • 34% Enterprise
Apple Remote Desktop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
File Transfer
1
Cons
Connection Issues
2
Feature Limitations
1
Remote Access Issues
1
Slow Performance
1
View All Pros and Cons
Apple Remote Desktop features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.3
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
7.5
Device Management
Average: 8.7
Seller Details
Seller
Apple
Year Founded
1976
HQ Location
Cupertino, CA
Twitter
@Apple
9,941,605 Twitter followers
LinkedIn® Page
www.linkedin.com
166,633 employees on LinkedIn®
Ownership
NASDAQ:AAPL
LogMeIn Rescue
(198)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogMeIn Rescue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Remote Access
    5
    Remote Control
    4
    Remote Support
    4
    Customer Support
    3
    Cons
    Expensive
    2
    Ticketing Issues
    2
    Admin
    1
    App Stability
    1
    Complex Administration
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.4
    Remote Device Control
    Average: 9.0
    9.3
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,356 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,029 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
LogMeIn Rescue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Remote Access
5
Remote Control
4
Remote Support
4
Customer Support
3
Cons
Expensive
2
Ticketing Issues
2
Admin
1
App Stability
1
Complex Administration
1
View All Pros and Cons
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.4
Remote Device Control
Average: 9.0
9.3
Device Management
Average: 8.7
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,356 Twitter followers
LinkedIn® Page
www.linkedin.com
1,029 employees on LinkedIn®
SolarWinds DameWare Remote Support
(68)4.3 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Rem

    Users
    No information available
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 50% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SolarWinds DameWare Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Remote Access
    1
    Remote Control
    1
    Remote Support
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SolarWinds DameWare Remote Support features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.6
    Remote Device Control
    Average: 9.0
    9.2
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SolarWinds Worldwide LLC
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,652 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,823 employees on LinkedIn®
    Ownership
    NYSE: SWI
Product Description
How are these determined?Information
This description is provided by the seller.

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Rem

Users
No information available
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 50% Mid-Market
  • 35% Enterprise
SolarWinds DameWare Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Remote Access
1
Remote Control
1
Remote Support
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
SolarWinds DameWare Remote Support features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.6
Remote Device Control
Average: 9.0
9.2
Device Management
Average: 8.7
Seller Details
Seller
SolarWinds Worldwide LLC
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,652 Twitter followers
LinkedIn® Page
www.linkedin.com
2,823 employees on LinkedIn®
Ownership
NYSE: SWI
Splashtop Remote Access
(500)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Remote Desktop software
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivi

    Users
    • Owner
    • President
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Splashtop Remote Access is a tool that provides features like file transfer, chat, and multi-monitor support for remote work.
    • Reviewers frequently mention the ease of use, the ability to see the last time a user has logged in, the speed and simplicity of the tool, and the high level of security as positive aspects of Splashtop Remote Access.
    • Reviewers noted issues with inconsistent connection stability, limited advanced features, a less modern user interface, and difficulties in managing large teams that need fine access to various groups.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splashtop Remote Access Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Easy Setup
    33
    Remote Access
    22
    Easy to Access
    19
    Remote Support
    18
    Cons
    Remote Access Issues
    19
    Connection Issues
    11
    Feature Limitations
    7
    Slow Performance
    7
    Expensive
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Access features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    334 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivi

Users
  • Owner
  • President
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Splashtop Remote Access is a tool that provides features like file transfer, chat, and multi-monitor support for remote work.
  • Reviewers frequently mention the ease of use, the ability to see the last time a user has logged in, the speed and simplicity of the tool, and the high level of security as positive aspects of Splashtop Remote Access.
  • Reviewers noted issues with inconsistent connection stability, limited advanced features, a less modern user interface, and difficulties in managing large teams that need fine access to various groups.
Splashtop Remote Access Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Easy Setup
33
Remote Access
22
Easy to Access
19
Remote Support
18
Cons
Remote Access Issues
19
Connection Issues
11
Feature Limitations
7
Slow Performance
7
Expensive
5
View All Pros and Cons
Splashtop Remote Access features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,218 Twitter followers
LinkedIn® Page
www.linkedin.com
334 employees on LinkedIn®
Parallels Desktop for Mac
(59)4.3 out of 5
Entry Level Price:$79.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Parallels Desktop for Mac Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Connection Speed
    1
    Cross-Platform
    1
    Easy Deployment
    1
    Easy Setup
    1
    Cons
    Expensive
    1
    Feature Limitations
    1
    Subscription Issues
    1
    Update Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Parallels Desktop for Mac features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    8.5
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Corel Corporation
    Year Founded
    2006
    HQ Location
    Bellevue, WA
    Twitter
    @corelsoftware
    84 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 17% Enterprise
Parallels Desktop for Mac Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Connection Speed
1
Cross-Platform
1
Easy Deployment
1
Easy Setup
1
Cons
Expensive
1
Feature Limitations
1
Subscription Issues
1
Update Issues
1
View All Pros and Cons
Parallels Desktop for Mac features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
8.5
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.7
Seller Details
Seller
Corel Corporation
Year Founded
2006
HQ Location
Bellevue, WA
Twitter
@corelsoftware
84 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
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  • Enterprise
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Enterprise
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