# Microsoft Quick Assist Reviews **Vendor:** Microsoft **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.3/5.0 **Total Reviews:** 31 ## About Microsoft Quick Assist Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience. ## Microsoft Quick Assist Pros & Cons **What users like:** - Users appreciate the **ease of use** of Microsoft Quick Assist, particularly its seamless integration with Windows for remote support. (1 reviews) - Users love the **easy setup** of Microsoft Quick Assist, making remote support quick and hassle-free. (1 reviews) - Users appreciate the **quick and easy access** to remote support through MS Quick Assist, requiring no extra installations. (1 reviews) ## Microsoft Quick Assist Reviews ### 1. Quick, Easy Remote Support with Built-In Windows MS Quick Assist **Rating:** 5.0/5.0 stars **Reviewed by:** Mandla N. | IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Microsoft Quick Assist?** I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’s also very easy for the remote user to find. **What do you dislike about Microsoft Quick Assist?** I don't have anything I dislike about MS quick Assist **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Microsoft Quick Assist solves the problem of needing extra software just to help someone remotely. It benefits me by saving time and making troubleshooting much easier, espically when I need to assist someone quickly. ### 2. Best tool in remote Assistance 🙌 **Rating:** 5.0/5.0 stars **Reviewed by:** Amritansh A. | Technical Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Microsoft Quick Assist?** I like how easy it is to use Microsoft Quick Assist. It helps me get tech help from my organization without any fuss. Just a few clicks, and we're sharing screens or transferring files. It's super handy and saves me a lot of time when I need help with my computer. **What do you dislike about Microsoft Quick Assist?** Sometimes, Microsoft Quick Assist can be a bit slow, especially if the internet connection isn't great. It can also be a hassle if both parties don't have a Microsoft account. Plus, it lacks some advanced features that other remote assistance tools offer. Overall, it's good, but it could be smoother and more feature-rich. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Microsoft Quick Assist solves the problem of getting tech support remotely. It's super convenient because I can easily connect with organization help me troubleshoot computer issues without them needing to be physically present. This saves me time and hassle, and I can get my problems resolved faster, keeping my computer running smoothly. ### 3. A Powerful Support & Assistance Tools for Windows 11 & 10 **Rating:** 4.5/5.0 stars **Reviewed by:** Karan J. | Software Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Microsoft Quick Assist?** In this Era, Microsoft Quick Assist is a totally in-built function for the operating system i.e., Windows 10 which provides complete packages starting from Windows environments, installation, remote access, background Screens Quality, troubleshooting, etc. are the tools that you can easily consume these kinds of services for day-to-day activities. The best thing is that without any additional licenses and services, no need to download & install different kinds of software from online as it is already present inside it. Microsoft Corporation has powerful tools that enable a no of features including Easy Implementation, Azure Applications, MS Office, Popup-Screen facility, Customer Support, and Integration of software products over hardware components are the primary key qualities throughout the world. **What do you dislike about Microsoft Quick Assist?** Bug issues are the primary concern when Microsoft recommends Windows Update or any kind of Drivers updation, hence after updation some drivers are missing or not compatible with the latest versions, as a result, it doesn't work properly, or sometimes OS crashes and shows the blue screen in BIOS. Apart from that Microsoft Assist Tools will have to pay more attention to Security Issues, Cross-End Platform, Delayed reactions or responses, NAT & Firewalls issues, and Additional Troubleshooting. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Whatever I have faced challenges during the video conference remotely, this Quick Assist tool helped and guided me for smoother and better comprehensive working in our professional projects. It's a total problem solver for my requirements. ### 4. Microsoft Quick Assist - a best remote accessing tool you can trust **Rating:** 4.5/5.0 stars **Reviewed by:** Anjali J. | Teacher, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Microsoft Quick Assist?** Microsoft quick assit is an inbuilt easy accessing tool which is really a boon as a teacher. As it helps to access others PCs or even others couls be help me remotely. It is a time saving access tool which comes as pre installed in windows 11 but you would need to download in windows 10 or older versions. Usage is really simple as there you can generate a code and can be shared with someone you trust, and the access is granted in a single click. **What do you dislike about Microsoft Quick Assist?** I don't have any much dislikes, but you may have to go for another third party tool if the other person doesn't use windows OS. If there could be a chat option provided, it could have been a better experience. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** I was a frequent user of Qucik assist during the time of Covid Pandemic to trouble shoot and configure devices for my students remotely. It really helped me to access devices with in no time if both end goes well. Also, It was easy to use for evreyone including students and some parents who were not familier with configuration and other setups. ### 5. Quick Assist is Not quick and good enough **Rating:** 3.5/5.0 stars **Reviewed by:** Charan B. | Virtualization Engineer -Domain Expert -WILP, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Microsoft Quick Assist?** Microsoft Quick Assist is used to help the end users remotely. It's easy to take remote access of the computer of the end user and resolve any IT issues. One thing I like about Quick Assist is it's completely free software and is compatible with both Windows 10 and 11. **What do you dislike about Microsoft Quick Assist?** It doesn't always work, we have whitelisted the all Microsoft remote access URLs still it's being blocked somewhere. There no support from Microsoft as it is a default application. Quick Assist does not offer file transfers, in contrast to most remote support products! you can't even do a basic copy and paste of text in either direction! Any attempt to execute an operation (install, configure, etc.) requiring administrative access results in a completely blank screen and requires approval from the person on the other end. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** It's helping us by enabling the remote access to end user VDIs from our VDI, it's a lot better than taking control in MS Teams. It's helping us to take the realtime control of the User computer and help them in resolving their VDI issues. Although we face some issues when it comes to admin installations and all it still is useful. ### 6. Fixing my PC problem in minutes with Microsoft Quick Assist **Rating:** 3.5/5.0 stars **Reviewed by:** Dilshad N. | Advisory Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Microsoft Quick Assist?** Real time troubleshooting is very useful it Fix computer issues remotely without physically being present, saving time and effort. Ensures privacy and security of data during the remote session. **What do you dislike about Microsoft Quick Assist?** Limited functionality- It may not be suitable for complex issues requiring specialized programs or drivers. Sometime it won't work properly due to lot of bugs. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** If I am having a software issue or application and I don't know how to fix then I use Microsoft Quick Assist. In the same way if any company take Microsoft Quick Assist to there employees many of the small problems can be fix on time with accuracy and no need to depend on anyone. ### 7. It works when there is no Teamviewer **Rating:** 3.0/5.0 stars **Reviewed by:** Arjan O. | IT Helpdesk Employee, Civil Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Microsoft Quick Assist?** It's always installed on Windows, so it's very convinient **What do you dislike about Microsoft Quick Assist?** You can not put your own admin password in when you want to install programs. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** When we have a colleague with issues, I can easily give remote support and have a look at the problem ### 8. Quick Assist's charm lies in its simplicity. **Rating:** 4.5/5.0 stars **Reviewed by:** Sandipan R. | Product Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Microsoft Quick Assist?** It's similar to carrying around a technological genie! You only need a short code to share your screen and work together—no sorcery or sorcery spells. From the keyboard of a reliable buddy, troubleshooting is made simple with annotations, conversation, and even complete control. It saves the day, is easy to use, and is free! ✨ **What do you dislike about Microsoft Quick Assist?** Even while Quick Assist excels in simplicity, there are a few oddities with it: Periodic glitches can cause sessions to become unproductive and aggravating lag fests. Second, the hate list can include privacy issues and limited control alternatives. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Quick Assist addresses common PC issues such as configuration errors and program glitches. Consider it a quick route to actual assistance, save me irritation, time, and valuable output. It gives me the confidence to overcome any future digital difficulties, just like having a tech-savvy friend at my disposal! ### 9. Click, Zap, Poof! Tech Troubles Begone with Microsoft Quick Assist's Heroic Help **Rating:** 4.0/5.0 stars **Reviewed by:** Amit s. | Virtual Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Microsoft Quick Assist?** Quick Assist, a digital hero at your fingertips! Tech troubles vanish like smoke with its friendly wizardry. Stuck with settings or software woes? No worries, just a click and presto! A helping hand beams in, guiding you with crystal-clear whispers. No tech jargon, just easy steps like baking a cake. Soon, you're back to dancing on your digital daisies, all thanks to Quick Assist's tech-taming magic. A must-have for every PC adventurer! **What do you dislike about Microsoft Quick Assist?** While Quick Assist offers a helping hand, it can sometimes leave you hanging. Glitches can interrupt the connection, turning a magic trick into a frustrating disappearing act. Privacy concerns linger, like sharing your screen feels like exposing your sock drawer. And if your tech troubles are deep-rooted, its basic tools might leave you scratching your head, wishing for a tech whisperer with a toolbox. It's great for simple fixes, but for complex woes, you might need a more robust remote warrior. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Microsoft Quick Assist, the digital knight slaying tech dragons! No more solo battles with settings or software monsters. A click summons a friendly wizard, dispelling confusion with crystal-clear guidance. Gone are tech jargon spells, replaced by easy steps anyone can follow. It's like having a tech-savvy friend always beside you, keeping your PC humming like a happy tune. For me, it's a time-saver, a stress-reliever, and a confidence booster. Now, tech troubles no longer hold me back, thanks to Quick Assist's friendly magic ### 10. Quick assist for simple and quick Remote troubleshooting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fishery | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Microsoft Quick Assist?** It's easy to use interface is the best feature, It's easy to initiate the connection without hassle. Quick Assist is built-in the Windows 10, So it is easily accessible without the need to install additional software. It enables real-time collaboration by allowing one user to view and control the desktop of another user, sufficient for trouble shooting and training neeeds. And it is compatible with variuos windows devices. **What do you dislike about Microsoft Quick Assist?** Quick assist only offers basic set of functionalities compared to some third-party remote assistance tools. For advanced trouble shooting, user might need to look for other remote tools. Earlier versions of windows 10 doesn't have access to quick assist, which can be challenging. Plus, cross-platform support is not available. Security might be a concern and remote sessions need a user from both ends for proper authentication. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** As IT person, users might face technical issues when working remotely, and some users are not tech-savvy. For them to start a session with quick assist is very simplified and quick. This reduces frusturation and saves a lot of time. Being a tech person, i do not want a complicated system to connect to a user, knowing that i have to join a remote session for 10 different tickets in a single day. Quick assist has benifitted me for training purposes as well. ### 11. Seemless remote resolution **Rating:** 4.0/5.0 stars **Reviewed by:** Piyush H. | Associate | Digital Products Analytics , Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2024 **What do you like best about Microsoft Quick Assist?** I am a loyal Microsoft Windows user, and a tech savvy person. I used to use third party applications to connect with my friends and family to assist them, but it always came with data security risks. Having quick assist built into the Microsoft Windows environment takes away the security concern, and provides a seemless experience when connecting to a remote desktop. **What do you dislike about Microsoft Quick Assist?** Sometimes, the connection lags, resulting in delayed response. This interrupts the flow of a task. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Data safety and security is one of the biggest problems being solved by Quick Assist. It doesn't require running a third party application. It is well integrated with the windows ecosystem, which makes it a smooth experience. ### 12. It helped me to resolve and install software's on my students laptop without having to meet them. **Rating:** 4.0/5.0 stars **Reviewed by:** DaniSh S. | Design engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Microsoft Quick Assist?** The connectivity is fast, ease of use, easy to implement, avaible freely. **What do you dislike about Microsoft Quick Assist?** The features of Microsoft Quick Assist are same for a long time, some new features should be added to it. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** I am helping students to learn new skills and tools. This tool has helped me to install the softwares on their laptop remotely and easily. ### 13. Microsoft quick **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2024 **What do you like best about Microsoft Quick Assist?** Frankly to say interface of the product is way more better compare to other products.Always shows real time updates for trouble shooting. **What do you dislike about Microsoft Quick Assist?** Microsoft quick assist is only used for desktop screens itself doesn't support any smartphones. Company should think about this implement this if possible. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** For installating third party applications and other stuff related to work it makes a vital role connecting with internal team in short period of time. ### 14. Loved the experience, easy to use, very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Shekh A. | Information Technology Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Microsoft Quick Assist?** User friendly, easy to use and guide Helping users6in the organisation when need of help **What do you dislike about Microsoft Quick Assist?** Latency issue is there and unable to elevate to admin mode **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Technical issue which can be resolved remotely ### 15. Wonderfull tool for end users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Microsoft Quick Assist?** Its simplicity and effectiveness in providing remote assistance, making it easier for users to receive help or troubleshoot issues on Windows devices **What do you dislike about Microsoft Quick Assist?** I find Microsoft Quick Assist a bit limited in terms of features compared to other remote assistance tools. It could benefit from additional functionalities for a more comprehensive support experience. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Microsoft Quick Assist solves issues related to remote assistance, enabling users to seek help or assist others with troubleshooting on Windows devices. This benefits me by facilitating smoother problem resolution, saving time and effort in resolving technical issues efficiently. ### 16. Microsoft one stop solution to get connected **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin A. | Senior Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Microsoft Quick Assist?** The best thing I liked about Microsoft quick assist is, that it is free to use and you don't have to install it externally as it is pre-installed by default in Microsoft windows supported versions. Also, it supports multiple machines on a target machine and gives us the privilege to decide whether we want to view a selected screen or view all at once. **What do you dislike about Microsoft Quick Assist?** The only thing I dislike about Microsoft Quick Assist is it didn't support this feature in smartphones, and the majority of audience are using smartphones for their day-to-day activities. **Recommendations to others considering Microsoft Quick Assist:** I will highly recommend this software to my friends and colleagues and many of them who switched to windows from other OS like Ubuntu have started using Quick assist. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** My organization didn't provide direct access to install any 3rd party software or any other stuff due to security reasons, so Microsoft Quick Assist plays a vital role in connecting with the admin team to get the things done within a small duration of time using quick assist. ### 17. Perfect for assisting coworkers **Rating:** 5.0/5.0 stars **Reviewed by:** Jordyn F. | Financial Planning Processing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Microsoft Quick Assist?** It allows me to assist coworkers even though I am not IT. Without Quick Assist I would have to use screen control features in a video call software, which can be slow due to loading times. **What do you dislike about Microsoft Quick Assist?** The only flaw is that all desktops show in one window, so the desktops end up looking pretty small. The easy fix is you can zoom in or select a specific monitor. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** I have been able to assist coworkers with minor issues without having to start a help ticket through IT department. It is also easier to use this program than trying to walk someone else through steps. ### 18. Most lightweight and easy to use remote access tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ashutosh K. | Specialist - Cloud and Infra Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2021 **What do you like best about Microsoft Quick Assist?** Microsoft QuickAssist is the inbuilt remote access tool of Windows 10 and Windows 11, which is totally free of cost. What I like most about QuickAssist it, that it is very lightweight and doesn't need installation separately. Also, you can quickly launch it by pressing Windows+ctrl+Q keys. The screen quality of the remote PC looks clear and lag free. **What do you dislike about Microsoft Quick Assist?** There are plenty of things that I dislike about QuickAssist. One of them is that you can't use shortcuts from the host PC to the remote PC directly, you would have to paste the content in the quickassist text transfer box and then send it to the other pc and then copy the text from the other PC. Also, what I don't like about QuickAssist is that it doesn't have any option to transfer files between the PCs. It doesn't have the option to control the color quality and streaming quality as well which might have helped the users with low internet speeds. Also, there should not be any restriction to use Microsoft account to assist the others. Rest of the things are good. **Recommendations to others considering Microsoft Quick Assist:** If you are planning to switch to QuickAssist, I would recommend it. The reason is, that it would save a lot of money that companies spend on remote access software. QuickAssist is free for everyone and is available to be used for commercial and personal usage purpose. Everyone who is using Windows 10 or 11 can easily use QuickAssist without having to worry about installing bulky remote access software and paying huge license charges. It is smooth, easy to use, efficient and fulfills all the requirements that a remote access software need. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** While I was working with Microsoft as a Tech Support Associate, I was using QuickAssist to help the customers remotely with ease. Still, I use QuickAssist to help my friends and colleagues to fix their PC problems remotely. The benefit of QuickAssist is that if the users are using Windows 10 or 11, they won't have to install any other application for remote access and QuickAssist is pretty fast to establish the remote access, it is secure too. ### 19. Already integrated into Windows 10 &11. Teamviewer like simplicity. **Rating:** 4.5/5.0 stars **Reviewed by:** Paul W. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Microsoft Quick Assist?** Teamviewer like simplicity. Already there in windows, no installs. Provides an expiring code to connect to another user **What do you dislike about Microsoft Quick Assist?** No advanced functions like blanking out the screen, disabling keyboard and mouse input, reboot persistance. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Simple remote support issue: Printer issues, clear printer queue, restart, make sure printer works as expected. Benefits are that it is already there in windows 10 and 11, no emails, or files transfers needed just a code that can be given over the phone. ### 20. This is best and fast for taking the access **Rating:** 5.0/5.0 stars **Reviewed by:** Adarsh M. | senior product engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Microsoft Quick Assist?** just enter the one code and access will be their security is also the best part of quick assist. **What do you dislike about Microsoft Quick Assist?** Sometimes while entering the Microsoft ID password it is not identifying the user the very first time. after entering the same ID multiple times it will identify then. **Recommendations to others considering Microsoft Quick Assist:** Highly recommended if you wanna take access in fully secure way you can use quick assist. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Taking the access to client machines in a very quick time and resolving their concerns in a very quick response. ### 21. Remote Easy Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav S. | Investment Banking Associate, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Microsoft Quick Assist?** The best thing about Quick assist is it's easy use and one doesn't need to install it. Also, it is very light and the quality of the remote PC is good too and that it is cost-free. **What do you dislike about Microsoft Quick Assist?** There isn;t anything that i dislike about this as it is providing great features at this current level. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** It helps in gaining access to other person's systems and i can edit their work easily. This way file doesn't need to be shared again and again and the work gets done easily. ### 22. Smooth remote access **Rating:** 4.0/5.0 stars **Reviewed by:** 16120 R. | Legal Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Microsoft Quick Assist?** It's an easy and less complex platform to remotely access a desktop **What do you dislike about Microsoft Quick Assist?** Certain features like audio, etc are better off in other softwares like anydesk, etc. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Microsoft quick assist helps me remotely access my desktop and use any documents therein. Although the best part is my IT issues can be solved in minutes without anyone being around physically. ### 23. Quick Assist is ideal solution for fast and simple troubleshooting remotely. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Microsoft Quick Assist?** Quick Assist is pre-installed within Windows 10 and 11, so unlike other remote assistance applications which needs to be installed on the interacting machines first, Quick Assist is available right out of the box **What do you dislike about Microsoft Quick Assist?** Most firewalls & NAT will be bypassed by Quick Assist and this great when the access is in the right hands, in the wrong hands, it is an easy security loophole. **Recommendations to others considering Microsoft Quick Assist:** It is a great option since it is built in Windows 10 and 11 so you dont need extra applications even when assisting a user with a new machine. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Remote troubleshooting has been made seamless without the need for extra payment for third-party remote assistance applications. ### 24. The right tool for an extra hand **Rating:** 4.5/5.0 stars **Reviewed by:** Marcel R. | Head Chef, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2022 **What do you like best about Microsoft Quick Assist?** How easy was it to use the first time. This helps me a lot with a computer project. **What do you dislike about Microsoft Quick Assist?** That I was not aware of this software before. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Easy communication between colleagues and it is a problem fixer for my needs. ### 25. Microsoft Quick Assist - a simple yet a very useful successor to Remote Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Kjetil S. | Technical Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2021 **What do you like best about Microsoft Quick Assist?** I like that it is easy to use and straigtforward. It comes built-in to Windows 10. There is no need for additional license or applications to install. It is based in the cloud. You only need a Microsoft service-based account to be able to start using it. There is security in that it does not allow for unattended access. The end user needs to approve of the remote session and has the ability to pause it momentarily when needed. There is an option to annotate, which is very helpful in traning sessions. **What do you dislike about Microsoft Quick Assist?** I don't see anything to dislike about this application. It just serves its purpose right. **Recommendations to others considering Microsoft Quick Assist:** If you need a simple tool to share your screen whenever you need some quick assistance with your PC, or for a quick training, this tool is just right for you. No frills. It just serves what it's intended to do. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** This tool provides a solution to simple remote assistance needs. It does not cost anything. With this tool, you can provide remote support to corporate users very quickly and easily. Not only that, this tool can also be used for mentoring or training. ### 26. Microsoft Quick Assist lives up to its name. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Microsoft Quick Assist?** What I like best about Microsoft Quick Assist is that it allows users to get fast and efficient solutions to Computer issues through remote connection. In addition, all you have to do is download the application if you are already operating Microsoft. **What do you dislike about Microsoft Quick Assist?** What I dislike about Microsoft Quick Assist is that it is only compatible with a device that can operate Microsoft. Therefore, other softwares are more suitable for people who use IOS and MacOs instead. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** The problems being solved through this software are any technical errors that arrive when operating the compute for workflow. It allows me to give remote access to another individual so that they may correct any issues that arrive through Microsoft or the PC itself. ### 27. Very easy **Rating:** 4.5/5.0 stars **Reviewed by:** Josh S. | MEMCM Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Microsoft Quick Assist?** It's built into the operating system which makes it easy to use. **What do you dislike about Microsoft Quick Assist?** There is very little information you can find about it. Very little to no Microsoft documentation which makes troubleshooting hard. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** QuickAssist is our backup to when we are having issues remoting in with other tools. It also helps for users that are not connected to our VPN. ### 28. MS quick support **Rating:** 2.5/5.0 stars **Reviewed by:** Lokesh S. | Senior Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Microsoft Quick Assist?** Ms quite support quickly with current company infrastructure. **What do you dislike about Microsoft Quick Assist?** Too many option to redirect to a purticular solution **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Prblem solving Easy to use Frandly interface ### 29. Good Free Remote Assist Tool for Windows 10 and 11 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Microsoft Quick Assist?** It costs you nothing and not difficult to use. **What do you dislike about Microsoft Quick Assist?** It requires the end user to start up the Quick Assist program before the IT can send them the remote request. **Recommendations to others considering Microsoft Quick Assist:** The Quick Assist is a built-in tool in Windows 10 and 11. You don't have to install any software prioer the remote assist session. However, it only works on Windows 10 and 11. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** The Quick Assist can be used for remote troubleshooting and user training. This is good tool for 1 to 1 training. ### 30. Microsoft Assistant Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2022 **What do you like best about Microsoft Quick Assist?** I really the quick and easy access to the things that I use the most. **What do you dislike about Microsoft Quick Assist?** Right now there is nothing I don't like. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** I am able to realize the benefit of time and accessibility ### 31. Excellent tool to problem solve! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Microsoft Quick Assist?** Very easy to use when having our IT department help us with an issue. **What do you dislike about Microsoft Quick Assist?** Nothing that stands out. Very easy to use and great tutorials. **What problems is Microsoft Quick Assist solving and how is that benefiting you?** Usually software issues and upgrades that have to be fixed by our IT team. ## Microsoft Quick Assist Discussions - [Can anyone use Microsoft Quick Assist?](https://www.g2.com/discussions/can-anyone-use-microsoft-quick-assist) - [Can Quick Assist transfer files?](https://www.g2.com/discussions/can-quick-assist-transfer-files) - [What is the difference between Quick Assist and Remote Assistance?](https://www.g2.com/discussions/what-is-the-difference-between-quick-assist-and-remote-assistance) - [How do you use Microsoft Quick Assist?](https://www.g2.com/discussions/how-do-you-use-microsoft-quick-assist) - [View Microsoft Quick Assist pricing details and edition comparison](https://www.g2.com/products/microsoft-quick-assist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A59%3A11+-0500&secure%5Bsession_id%5D=9ccb4223-c9c1-4b72-b24b-7ab364234acb&secure%5Btoken%5D=958c0da704372d7cc135dd8b090e6a3c6e9f0a4789b5999f659e9cf312250518&format=llm_user) ## Microsoft Quick Assist Features **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Microsoft Quick Assist Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,789 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,067 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) - 4.6/5.0 (193 reviews)