Quickbase Reviews & Product Details

QuickBase has helped our company mature from manual pen-and-paper processes. By expediting many of our locations' processes through QuickBase, we have increased efficiency across the board. Our home office team has also benefited from QuickBase, as we have built various applications to help with functions such as invoicing, auditing, planning, and more. Integrating with QuickBase is seamless and intuitive, and that alone has been key for us in the technological side of things. The Customer Support team has also been tremendous for us when we have experienced issues with our SSO integration for users. Review collected by and hosted on G2.com.

The only issue we have experienced with QuickBase is the mobile friendliness of the platform. Our on-site employees rely on mobile devices as they do not spend much time in front of a computer, and they sometimes experience challenges with utilizing QuickBase in a mobile state. Review collected by and hosted on G2.com.

Ease of use, accessibility options. Ease of tracking and verification of items ordered Review collected by and hosted on G2.com.

New user experience and creating a user login Review collected by and hosted on G2.com.

Quickbase has been a great tool for us because it’s flexible and lets me build exactly what we need without having to rely on a big software team. I’m not even part of the software team at my company—I’m a controls engineer—but I’ve been able to create apps that solve real problems for us. I like that I can build something quickly, test it, and refine it based on feedback. It’s also been great for pulling in data from other systems like Sage and making it usable. For example, I’ve set up workflows where we can import massive excel sheets from engineering drawings, and Quickbase processes them in seconds. It’s saved us a ton of time and headaches. The ability to customize and automate processes is why I keep coming back to Quickbase.

Our team's entire workflow is in side quickbase so we are what you would call heavy users. Review collected by and hosted on G2.com.

The only downside I can think of is also what separates it from other software. It is highly customizable and once you get comfortable with the software you can build some beautiful apps and workflows....but that takes time. That makes it hard to demo to people who are not everyday users. Review collected by and hosted on G2.com.

Quickbase gives us the flexibility to manage our processes in a way that fits how we work. I like that it’s not rigid. It lets us build workflows that match our needs, even when those needs are complex. For example, we deal with a lot of clients, claims and invoices, and Quickbase allows us to create pipelines and automate parts of that process. It wasn't easy for us to pull off but was no match for a Quickbase implementation consultant. The best part is that we worked on it together so we are always learning. I also appreciate that we can customize fields and forms to make things easier for our team. The ability to tweak things as we go is a big plus. It’s not like we’re locked into one way of doing things. And when we need help, the support team is there to work through the details with us. Review collected by and hosted on G2.com.

Before Quickbase, a lot of our work was manual and repetitive. For example, when we create invoices, we have to link them back to claims, update fields, and make sure everything ties together. It’s tedious, especially when you’re dealing with hundreds of claims for a single client. Quickbase has helped us start automating parts of that process. Now, instead of manually updating every claim, we’re building pipelines that can handle some of that work for us—like populating fields or linking claims to invoices.

One of the biggest benefits is that Quickbase lets us handle exceptions. Not every client, invoice or billing style is the same, and Quickbase gives us the flexibility to manage those one-off cases without breaking the system. For example, some invoices cover multiple claims, while others are just one-offs. We can still handle those manually when needed, but Quickbase helps streamline the bulk of the work. It’s also great for tracking as everything is in one place, so we can see what’s been billed, what’s outstanding, and what’s been paid. That visibility is huge for us. Review collected by and hosted on G2.com.

Most of what you need is included. Nice when it works. Review collected by and hosted on G2.com.

In a 5-6 hour shift I’ll have to sign in several times.

Often it loses the information on the first few pages and I’ve got to reenter it.

Takes forever sometimes to load photos.

Since new update it won’t let me do screenshots to send in for my visits. I’ve got to use 2 phones.

Sometimes the camera switches over by itself to the front selfie screen and I’ve got to correct it for every photo.

It does not always record signing in and out times correctly.

The directions to your next stop are sometimes unreliable and I use Google maps on my personal phone.

And more… Review collected by and hosted on G2.com.

I like Quickbase because it has all of my sources and tools in one spot. I also find the in-depth information and collaboration with other colleagues particularly useful. Review collected by and hosted on G2.com.

I think Quickbase is a little cluttered. Maybe using centralized planning tools could work. Review collected by and hosted on G2.com.

Quickbase does exactly what we need it to do. We use it to keep track of all our bookings, hotels, clients, proposals—everything. What I really like is how customizable it is. We built out most of our platform about five years ago, and as time has gone on, we’ve been able to make tweaks and additions when needed. I took the Quickbase University course years ago, so when we need updates or reports, it’s easy to handle. We also work with a developer occasionally for things like pipelines or automatic emails, but for the most part, it’s straightforward to manage. Each department has its own view, which makes it simple for everyone to find what they need. Review collected by and hosted on G2.com.

Quickbase makes it easy to customize reports and dashboards. However, not every employee has the skills or access to do this on their own. As such, I get many requests from my staff for new reports and customizations that will increase the efficiency of their workflows--but I often end up building those out. Review collected by and hosted on G2.com.

The layout and customization of the product Review collected by and hosted on G2.com.

To my knowledge we could not append documentation to request to support the end user Review collected by and hosted on G2.com.

Quickbase is incredibly useful for our business case since it allows non-technical users to function as developers very quickly. We have numerous users who need the ability to spin up small project applications, and are able to do so quickly and with minimal technical training. This allows us to integrate our many complex systems and existing solutions really seamlessly, without contracting externally or hiring dedicated developers. We've also had great interactions with our service reps and the Quickbase team as whole, they've been responsive and helped us find solutions to problems we couldn't solve ourselves. Quickbase hasn't been in our process that long yet (2-3 years), but has quickly become a daily driver for our team. Review collected by and hosted on G2.com.

The largest hurdle that we experience regularly with Quickbase is the lack of official development resources. The Quickbase development community (the Qrew) is really helpful in this area, but there's often not a specific resource that can be found about the types of issues we're trying to solve. This has previously led to our team thinking that they were trying to do something impossible within the platform or that a certain feature did not exist even though Quickbase was capable of solving the issues they wanted it to. Review collected by and hosted on G2.com.

The ability to customize information and capabilities throughout the business, and tailored to a widely dispersed employment base. Always accurate and dependable.

Our company depends on the QB platform for everyday use, I don't know where we would be without it. Review collected by and hosted on G2.com.

The helpdesk. More often than not, when a case is submitted, it takes a long time for the support after the first interaction. I recently had a scenario where I published an updated app from the sandbox, but I could not find any documentation on migrating the sandbox pipeline to the production app. The person had to go research it themselves. A day or more when by and I finally figured it out on my own and let the tech know.

I simply felt that the pipeline helpdesk crew should have known the process or point me in the correct direction - they did not. Review collected by and hosted on G2.com.