The ability to customize information and capabilities throughout the business, and tailored to a widely dispersed employment base. Always accurate and dependable.
Our company depends on the QB platform for everyday use, I don't know where we would be without it. Review collected by and hosted on G2.com.
The helpdesk. More often than not, when a case is submitted, it takes a long time for the support after the first interaction. I recently had a scenario where I published an updated app from the sandbox, but I could not find any documentation on migrating the sandbox pipeline to the production app. The person had to go research it themselves. A day or more when by and I finally figured it out on my own and let the tech know.
I simply felt that the pipeline helpdesk crew should have known the process or point me in the correct direction - they did not. Review collected by and hosted on G2.com.
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