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Simple and easy chat platform for sales and support for mobile and web - already used by 1000+ businesses daily

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Hippo Reviews

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Showing 3 Hippo reviews
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Hippo review by Ferdinand S.
Ferdinand S.
Validated Reviewer
Verified Current User
Review Source

"Good for tracking of work orders and projects."

What do you like best?

It is easy to use. The dashboard is intuitive. No need for a smart brain to figure out how to use the system.

What do you dislike?

There would be occasional glitch, but everything is fine.

Recommendations to others considering the product

Easy to use.

What business problems are you solving with the product? What benefits have you realized?

In our hotel industry, there are always issues and projects that are need to be done. And it makes it easy to track down the status of those projects.

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Hippo review by jessica j.
jessica j.
Validated Reviewer
Review Source

"Facilities Operations manager"

What do you like best?

i like that I can manage my staff work orders, prioritize there work, and accurately add in generated work orders

What do you dislike?

sometimes it was difficult to add users, or use a different internet explorer but it always worked with the hippo help

What business problems are you solving with the product? What benefits have you realized?

we are using this to guide our maintenance tasks at our business. its beneficial for all staff to be on the same page of work orders

What Live Chat solution do you use?

Thanks for letting us know!
Hippo review by User
Validated Reviewer
Review Source

"Great product"

What do you like best?

Great product very easy to use and understand . Like the calendar view and the the different levels of priority

What do you dislike?

Sometimes the program freezes up while in the work order screen and also doesn’t always save work orders

What business problems are you solving with the product? What benefits have you realized?

The fact that anyone at my company can input a work order has decreased turn around time on calls and reduced callbacks 40%

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* We monitor all Hippo reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.