Hippo Reviews & Product Details

Hippo proves to be a valuable tool, simplifying customer engagement through features such as chat, SMS, and emails. Its notable strength lies in its simplicity and utility, contributing to increased efficiency. Review collected by and hosted on G2.com.

There's room for improvement in terms of support and the user interface (UI), especially with the integration of innovative ideas like AI. Enhancing support services and incorporating AI-driven features could elevate the overall user experience, making the platform more robust and user-friendly. Review collected by and hosted on G2.com.

Hippo is a simple and fast chat tool for organizations managing customers. The live chat is very useful and helpful. Its easy to use and value for money as it doesnt burn hole in the pocket. Review collected by and hosted on G2.com.

There are security vulnerabilities, this can be improved a lot. The team doesnt put efforts to improvise this, they need to focus on it. The security issues needs attention. Review collected by and hosted on G2.com.

Hippo has a simple interface and aids in assisting users with their questions related to products. It is pretty straightforward to undertand and utilize. They charge moderate comparing to other channels. Review collected by and hosted on G2.com.

Eventhough they are handy, we had to compromise a little bit with respect to the security concerns. It could've been encrypted end to end such as their competitors. Review collected by and hosted on G2.com.

Hippo is your one stop shop for all your insurance needs and its always on point all the time. Review collected by and hosted on G2.com.

Some of the companies that it searches are not the best to get cover from. Review collected by and hosted on G2.com.

It's easy to chat with the users and all. Simple and effective. Easy to use tool. The UI is simple without any clutter. It needs to improve a lot to compete with others. Review collected by and hosted on G2.com.

They have very low security, anyone can impersonate anyone. They need to work on security enhancements. Make available the reports, and lot of other features to track work done. Review collected by and hosted on G2.com.

I like that Hippo takes a technological approach to home and condo insurance. It offers a complete set of tools to manage customer support. Review collected by and hosted on G2.com.

Everything about Hippo seems perfect to me, I have not had any problems using this software so there is nothing I don't like. Review collected by and hosted on G2.com.

Hippo is a helpful tool to make engagement of customer easy with features like chat, SMS and emails etc. Best thing is simple and useful at the same time for increase efficiency. Review collected by and hosted on G2.com.

Hippo improves themselves in terms of security and add features like AI as well. Review collected by and hosted on G2.com.

As we all know customer engagement is the key to make business successful. Hippo helps us with saas product to engage customer by live chat support, emails and SMS etc. Review collected by and hosted on G2.com.

They can improve in terms of support and UI with innovative ideas like AI integration. Review collected by and hosted on G2.com.

Functionality and the primarily resolving the issue that I was seeking for. It's interface is quite good. Integration was easy Review collected by and hosted on G2.com.

Sometime faced issue of lagging, I believe there's a room to improve Review collected by and hosted on G2.com.

We needed a tool that was easy to use, customizable and fast and Show is one that meets all the characteristics. Review collected by and hosted on G2.com.

Sometimes it is difficult to find what you are looking for when you already have over 2000 media uploaded. Review collected by and hosted on G2.com.