---
title: MaintainX Reviews
meta_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1550 reviews by the users' company size, role or industry
  to find out how MaintainX works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 1550
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Asset Management
  url: https://www.g2.com/categories/asset-management
---


# MaintainX Reviews
**Vendor:** Autodesk  
**Category:** [CMMS Software](https://www.g2.com/categories/cmms)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 1,550
## About MaintainX
MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com.



## MaintainX Pros & Cons
**What users like:**

- Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. (574 reviews)
- Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. (266 reviews)
- Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. (236 reviews)
- Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. (216 reviews)
- Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** (208 reviews)
- Users find MaintainX to be **intuitive and user-friendly** , facilitating quick training and easy implementation. (203 reviews)
- Efficiency (191 reviews)
- Implementation Ease (185 reviews)
- Helpful (171 reviews)
- User Interface (162 reviews)

**What users dislike:**

- Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. (117 reviews)
- Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. (84 reviews)
- Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. (68 reviews)
- Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. (67 reviews)
- Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. (59 reviews)
- Users express concerns about **poor reporting capabilities** in MaintainX, highlighting the need for better customization and accuracy. (52 reviews)
- Expensive (49 reviews)
- Learning Curve (48 reviews)
- Feature Limitations (43 reviews)
- Lack of Customization (41 reviews)

## MaintainX Reviews
  ### 1. Not having a good experience

**Rating:** 1.5/5.0 stars

**Reviewed by:** crystal  g. | Maintenance Planner / scheduler, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about MaintainX?**

I like that you attach parts to assets, searching assets and work orders is super easy, that I can change almost everything on the work orders

**What do you dislike about MaintainX?**

you can't get the history of the asset on the iPad, you can't put more than 1 asset on a work order. I work at a production facility and we have thousands of assets on most of them we have north and south with the same assets, my guys do the 2 systems at the same time so if they do a pm for the west fan the will do the north fan at the same time, on our old system it would put the 2 on one work order but you can't on this system so my guys spend extra time having to fill out 2 work orders. I also hate that as soon as you finish a work order a new one populates and just sits there on the to-do list why can't they populate a week or 2 before they are due?

**What problems is MaintainX solving and how is that benefiting you?**

it has not solved any of our problems if anything it has cause more problems


## MaintainX Discussions
  - [CAN YOU ADD MORE FEATURES?](https://www.g2.com/discussions/can-you-add-more-features) - 1 comment, 1 upvote
  - [MaintainX has totally transformed my service department](https://www.g2.com/discussions/29240-maintainx-has-totally-transformed-my-service-department) - 2 comments, 1 upvote
  - [Does this software has a report generation section on how much a certain preventive would cost?](https://www.g2.com/discussions/does-this-software-has-a-report-generation-section-on-how-much-a-certain-preventive-would-cost) - 2 comments, 1 upvote

- [View MaintainX pricing details and edition comparison](https://www.g2.com/products/maintainx/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A14%3A57+-0500&secure%5Bsession_id%5D=c172c6c5-e03c-431a-924f-9f789318cdcf&secure%5Btoken%5D=de17508488b2d19860cb060c594c19772ca0be2a63d24e8ee74a8b1162d2474f&format=llm_user)
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## MaintainX Features
**Additional Functionality**
- Traceability
- Production Scheduling
- Workflow Management
- Third-Party Integrations
- Real-Time Data
- Warehouse Management
- Product Configurator
- AI Copilot
- Production Tracking
- Alerts/Notifications
- Supplier Management
- Demand Forecasting
- Barcode/Ticket Scanning
- Purchase Order Management
- Product Lifecycle Management
- Maintenance Management
- Customizable Reports
- Work Order Management
- Bills of Material
- Quality Control
- Supply Chain Management
- Inventory Management
- Cost Estimating
- Real-Time Analytics
- Shop Floor Management
- Material Requirements Planning
- Multi-Location
- Job Management
- Distribution Management
- API
- Financial Management
- Production Management
- Activity Dashboard
- Sustainability Management
- Compliance Management
- Generative AI
- Safety Management
- Unattended Automation
- Document Management
- Lot Tracking
- MES
- Data Import/Export
- Capacity Planning

**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking
- Alerts/Notifications

**Monitoring**
- Use
- Reliability
- Risk
- Alerts/Notifications

**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Task Tracking**
- Activity Feed
- Task Schedules
- Comments

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking
- Funding Source Tracking
- Inventory Tracking
- IT Asset Tracking
- Returns Tracking
- Equipment Tracking
- Check-in/Check-out
- Delivery Tracking
- Mobile Time Tracking
- Fuel Tracking
- Vehicle Tracking
- Status Tracking
- Multi-Location

**Analytics**
- Dashboards
- Performance
- Forecasting
- Activity Dashboard

**Execution**
- Planning
- Scheduling
- Collaboration

**Checklist Options**
- Templates
- Native Forms
- Downloadable Manuals

**Asset Tracking**
- Location
- Status
- History
- Multi-Location
- KPI Monitoring

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Software Availability**
- Integrations
- Permissions
- Mobile Application
- Desktop Application

**Inventory**
- Locations
- Spare Parts
- Valuation

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI -  Asset Performance Management**
- Proactive Assistance
- Decision Making

**Agentic AI - Facility Management**
- Autonomous Task Execution

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**Additional Functionality**
- Access Controls/Permissions
- Cost Tracking
- Resource Management
- Compliance Tracking
- KPI Monitoring
- Performance Metrics
- Document Management
- Business Process Control
- Collaboration Tools
- Loss Tracking
- Maintenance Scheduling
- Downtime Tracking
- Generative AI
- Barcode/Ticket Scanning
- Mobile Access
- AI Copilot
- Benchmarking
- Real-Time Monitoring
- Productivity Analysis
- Real-Time Analytics
- Work Order Management
- Asset Lifecycle Management
- Root Cause Analysis
- Third-Party Integrations
- Historical Trend Analysis
- Customizable Reports
- Workflow Management
- Manufacturing Inventory Management
- Data Capture and Transfer
- Traceability
- Data Import/Export
- Status Tracking
- Quality Management
- Data Visualization
- Utilization Reporting
- API

**Additional Functionality**
- Compliance Management
- Work Order Management
- AI Copilot
- Third-Party Integrations
- Reminders
- Activity Dashboard
- Document Management
- Inventory Management
- Monitoring
- Reporting & Statistics
- Asset Assignment
- Asset Kitting
- Audit Management
- Barcoding/RFID
- Mobile Access
- Digital Signature
- User Management
- Shipping Management
- Asset Lifecycle Management
- QR Codes
- Reservations Management
- Maintenance Management
- Customizable Fields
- Billing & Provisioning
- Reporting/Analytics
- Customizable Reports
- GPS
- Software License Management
- Audit Trail
- Tagging
- Search/Filter
- Historical Reporting
- Contract/License Management
- Customizable Forms
- Purchase Order Management
- Data Import/Export
- Disposal Management
- Generative AI
- Maintenance Scheduling
- Complaint Monitoring
- Fixed Asset Management
- Calendar Management
- API
- Workflow Management
- Depreciation Management
- Dispatch Management
- Territory Management
- Routing
- Performance Metrics
- Order Management
- Route Optimization
- Geolocation
- Driver Management
- Scheduling
- Real-Time Updates
- Real-Time Monitoring
- Geofencing
- Real-Time Notifications
- Transportation Management
- GIS Integration
- Geographic Maps
- Real-Time Reporting
- Employee Management
- AI/Machine Learning

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Depreciation**
- Methods
- Asset Value
- Taxes
- Decomissioning

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Generative AI**
- AI Text Summarization

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

**Field Service **
- Planning
- Tracking
- Client Communications
- Asset Tracking
- Inventory Tracking
- Location Tracking
- Status Tracking
- Cost Tracking
- Asset Planning
- IT Asset Tracking
- Activity Tracking
- Warranty Tracking
- Equipment Tracking

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

**Analytics**
- Activity Dashboard
- Performance
- Budgeting/Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards
- Task Management
- Equipment Maintenance
- Predictive Maintenance
- Document Management
- Inspection Management
- Compliance Management
- Technician Management
- Asset Lifecycle Management
- Calibration Management
- Calendar Management
- Inventory Management
- Key & Lock Management
- Safety Management
- Job Management
- Audit Management
- Customizable Reports
- For Mechanical Equipment
- Fixed Asset Management
- Dispatch Management
- Purchase Order Management
- Contact Management
- Workflow Management
- Purchase Order Management
- Historical Reporting

**Facility Management Platform Features**
- Maintenance Planning
- Facility Inventory Management
- Vendor Management
- Service Request Portal
- Reporting & Dashboards
- Mobile Field Access
- Facility Asset Management
- Task Management
- Equipment Maintenance
- Preventive Maintenance
- Audit Management
- Service Request Management
- Asset Lifecycle Management
- Parts Management
- Visitor Management
- Inspection Management
- Workflow Management
- Communication Management
- Work Order Management
- Equipment Management
- Compliance Management
- Space Management
- Incident Management
- Contract/License Management
- Maintenance Management
- Materials Management
- Invoice Management
- Fixed Asset Management
- Document Management
- Activity Dashboard
- Historical Reporting
- Calendar Management

**Integration**
- ERP
- CAD & PLM
- Accounting
- Asset Accounting

**Additional Functionality**
- Monitoring
- Barcode/Ticket Scanning
- Audit Trail
- Scheduling
- Billing & Invoicing
- Facility Scheduling
- Inventory Tracking
- Automated Scheduling
- AI Copilot
- Reporting & Statistics
- Mobile Access
- Alerts/Notifications
- Cost Tracking
- Generative AI
- Maintenance Scheduling
- Real-Time Data
- Task Scheduling
- API
- Barcoding/RFID
- Service History
- Equipment Tracking
- Third-Party Integrations
- Asset Tracking
- Document Storage
- Multi-Location
- GPS
- Reminders
- Customer Database
- Customizable Forms
- Customizable Fields
- Warranty Tracking
- Reporting/Analytics
- Activity Tracking
- Access Controls/Permissions
- Data Import/Export
- Inventory Control
- Real-Time Notifications
- Budgeting/Forecasting
- AI Summarization
- Chatbot
- Resource Allocation
- Downtime Tracking
- Workflow Automation

**Additional Functionality**
- Customizable Forms
- Checklists
- Real-Time Data
- Activity Tracking
- Real-Time Notifications
- Facility Scheduling
- Status Tracking
- API
- Generative AI
- Inventory Control
- AI Copilot
- Maintenance Scheduling
- For Schools
- Alerts/Notifications
- Multi-Location
- Access Controls/Permissions
- Customizable Reports
- Commercial Properties
- Residential Properties
- Data Import/Export
- Audit Trail
- Third-Party Integrations
- Corrective and Preventive Actions (CAPA)
- Reporting/Analytics
- Billing & Invoicing

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Workflow Management
- Task Scheduling
- AI/Machine Learning
- Preventive Maintenance
- Reporting & Statistics
- Predictive Maintenance
- Facility Management
- Historical Reporting
- Equipment Management
- IT Asset Management
- Mobile Access
- Asset Lifecycle Management
- Inspection Management
- Work Order Management
- Barcode/Ticket Scanning
- Software License Management
- Maintenance Scheduling
- Purchase Order Management
- Document Management
- Asset Categorization
- Maintenance Management
- Compliance Management
- Generative AI
- Audit Management
- IoT Device Management
- Energy Management
- AI Copilot
- Fixed Asset Management
- Parts Management
- Utilization Reporting
- Inventory Management
- Real-Time Data
- Data Import/Export
- Alerts/Notifications
- Depreciation Management
- Contract/License Management
- Task Management
- Audit Trail
- Customizable Reports
- Disposal Management
- Customizable Fields
- Barcoding/RFID
- Equipment Maintenance

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