---
title: MaintainX Reviews
meta_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1567 reviews by the users' company size, role or industry
  to find out how MaintainX works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 1567
  scale: '5'
date_modified: '2026-09-11'
parent_category:
  name: Asset Management
  url: https://www.g2.com/categories/asset-management
---


# MaintainX Reviews
**Vendor:** MaintainX, an Autodesk company  
**Category:** [CMMS Software](https://www.g2.com/categories/cmms)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 1,567  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About MaintainX
MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com.



## MaintainX Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users find MaintainX extremely **user-friendly** , appreciating its intuitive design and excellent support from the team. (574 reviews)
- Users rave about MaintainX's **top-notch customer support** , emphasizing its user-friendliness and tailored assistance for seamless implementation. (289 reviews)
- Users love the **efficiency of work orders** in MaintainX, streamlining communication and enhancing maintenance scheduling effortlessly. (246 reviews)
- Users appreciate the **user-friendly interface and comprehensive features** of MaintainX, enhancing operational management and integration. (216 reviews)
- Users find MaintainX significantly improves **efficiency in communication and task management** , greatly enhancing productivity and workflow. (212 reviews)
- Users find MaintainX to be **intuitive and user-friendly** , facilitating quick training and easy implementation. (203 reviews)
- Efficiency (194 reviews)
- Implementation Ease (194 reviews)
- Helpful (176 reviews)
- User Interface (171 reviews)

**What users dislike:**

- Users find the **missing features** frustrating, particularly the lack of auto integration and support for inventory management. (117 reviews)
- Users find **work order issues** frustrating, particularly with integration, tagging, and prioritization for efficient task completion. (84 reviews)
- Users note that the **limited features** of MaintainX hinder their ability to effectively manage inventory and jobs. (74 reviews)
- Users express a desire for **limited customization** options in MaintainX, particularly for workflow and procedure personalization. (71 reviews)
- Users find the **user interface cluttered** and face difficulties due to limited functionality in work order management. (63 reviews)
- Learning Curve (54 reviews)
- Users express concerns about **poor reporting capabilities** in MaintainX, highlighting the need for better customization and accuracy. (52 reviews)
- Expensive (49 reviews)
- Feature Limitations (43 reviews)
- Inventory Management (41 reviews)

## MaintainX Reviews
  ### 1. Eliminates Paperwork and Simplifies Tasks Effortlessly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristin V. | Assistant plant manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 03, 2025

**What do you like best about MaintainX?**

I like that there isn’t as much physical paperwork, it does the memorizing for me

**What do you dislike about MaintainX?**

Nothing, still learning how to use it and it’s been extremely helpful. Wouldnt mind the ability to use longer decimal points for unit costs

**What problems is MaintainX solving and how is that benefiting you?**

Lack of physical paperwork that helps keep up with what’s happening on an organized way

  ### 2. Effortless Work Order Management with Smart AI Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 10, 2025

**What do you like best about MaintainX?**

Create, assign, and track work orders across all sites. Guided our frontline teams with AI-powered suggestions and insights to keep every job running smoothly

**What do you dislike about MaintainX?**

Missing Advanced Features: Some enterprise users note the absence of certain complex features found in more established, but often more complicated, systems like SAP, such as advanced material reservations or a graphical asset hierarchy.

**What problems is MaintainX solving and how is that benefiting you?**

Efficient Work Order & PM Management: Users highly value the ability to track, assign, and manage both reactive and preventive maintenance (PM) tasks with photo attachments, checklists, and real-time updates.

  ### 3. The best solution from streamlining your assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 12, 2025

**What do you like best about MaintainX?**

I signed up with MaintainX to help streamline our asset list and to be able to track repairs, breakdowns, and costs. MaintainX does it flawlessly saving time, headaches, and has drastically reduced our downtime with an option for our guys in the field to report issues as they arise. It was too easy to implement into our operation and when any question arises, the customer support team is quick to respond with a solution or answer very quickly. I have it on my home screen on my phone and it is always pulled up in my office giving me great visibility with how much I use it!

**What do you dislike about MaintainX?**

We haven't found anything unhelpful. I would love a way to broadcast an interactive calendar to our shop so they can easily see their workload for the day.

**What problems is MaintainX solving and how is that benefiting you?**

Reduced downtime, better overview of our 400+ assets, and streamlining our shop process.

  ### 4. Great maintenance platform. Very user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 17, 2025

**What do you like best about MaintainX?**

So far, I’m really impressed with the features that Maintain X offers. The platform is very user-friendly, making it easy to navigate. Our implementation process went as smoothly as possible, thanks to the support we received. Evan Wener was always available to answer any questions we had, which made a big difference. We’re just getting started and haven’t explored the platform fully yet, but I plan to return and provide an update. Thanks to the Maintain X team!

**What do you dislike about MaintainX?**

At the moment, there isn't anything I dislike. However, I will definitely return to provide an update if that changes.

**What problems is MaintainX solving and how is that benefiting you?**

Keeping record of maintenance. Starting inventory on parts. Also, identifying breakdown trends and overall asset's health.

  ### 5. Maintenance management that is robust, efficient, and intuitive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve P. | Facility Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 10, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

I love the intuitive nature making it very easy to use and manage, for requesters as well. The teachers at our school can simply use their cell phone camera to scan a QR code provided uniquely on the door frame of each room which initiates a request. I get a Notification when a request is submitted. I can then approve it or decline it. If I approve it, I can then assign it to an individual or a team and communicate progress back to the requester. It provides an excellent level of organization for my position as school facility manager.

**What do you dislike about MaintainX?**

I haven't found any downsides yet. So far, I like everything about it.

**What problems is MaintainX solving and how is that benefiting you?**

MaintainX is adding an excellent level of organization to my duties as a school facility manager. It helps me gather sufficient information via simple requests from 70+ teachers within our school. They simply scan the QR code associated with the room that has an issue which directs them to our request portal, automatically passing along their room number/location, and directs them to provide sufficient information for me to satisfy the request. it allows two-way communication and keeps every request organized on a list that I can prioritize and assign to other individuals or teams. As a manager, this is very valuable to be able to track what's getting done and what's possibly falling behind. It also helps people remain accountable with detailed work orders assigned that they have to complete and sign off on. Work orders also represent standard operating procedures and preventive maintenance procedures that are pre-scheduled with detailed checklist procedures associated.

  ### 6. Excellent support and ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben B. | Senior maintenance lead, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic Review from Pop Up:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about MaintainX?**

The user interface is great as well as the mobile app. The system is straightforward and easy to use. There is plenty of customization for us as a facility to grow into it without major limitation. The work order flow is simple and concise. Creating and implementing procedures/PMs is so easy. Customer support has been top notch, with all my questions being answered quickly. I was able to switch over from our old CMMS without hassle, very easy to integrate. We use it every day and are looking to expand it beyond PMs and demand maintenance.

**What do you dislike about MaintainX?**

The inability to give work order visibility to anyone but the person who externally created it. We have multiple people in production that need to know the status of a work order or would like to follow it. This can't happen unless they are the ones to create the work order.

**What problems is MaintainX solving and how is that benefiting you?**

PM record retention. We are audited frequently and being able to quickly recall work orders and have them presented in an easy to follow format is a big plus. Tracking machine uptime is also great, as well as seeing recurring failure points. Having drag and drop for files and photos is AMAZING, it is the only product to really support that function seamlessly.

  ### 7. The system work extremely well with virtually no issues.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neal G. | Acting Plant Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 20, 2025

**What do you like best about MaintainX?**

This system is very user-friendly and intuitive. Any issues that have come up, the response time is fantastic, and they immediately address our problem. Creating work orders and loading information into the system is as easy as it comes, and has saved us so many hours of data entry from systems we've used in the past. It's awesome how we have such a great level of engagement with our entire staff from the front of house to the production floor with this app. Everyone on site uses it, and it closes the gap on issues in our daily operations.

**What do you dislike about MaintainX?**

It's difficult to find anything to dislike, but I would say one thing is that from time to time, if a full user creates a work order, it can get out of sight from the admin, especially if it wasn't assigned to a person. The other thing is it would be great to have a clear view of the week's or even months' schedule that shows all of the upcoming and overdue work orders, as well as email this view, basically a single tab that is a calendar view.

**What problems is MaintainX solving and how is that benefiting you?**

Keep an accurate preventive maintenance schedule and drive it with constant individual reminders for the PIC. Keeping critical asset data in one location helps reduce the time to access this data. Increasing our overall productivity by having a clear priority for each work order and a PIC listed to help connect the requester with the actual technician and increasing our adherence to regulatory requirements, such as state and local inspections, and updating critical documentation promptly.

  ### 8. Very User-Friendly, Automated, and Nicely Laid Out

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh D. | Maint Tech, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 29, 2026

**What do you like best about MaintainX?**

Very user friendly, automated and nicely layed out.

**What do you dislike about MaintainX?**

So far, I can not think of anything that I dislike about MaintainX

**What problems is MaintainX solving and how is that benefiting you?**

Scheduling of Preventitve Maintenance

  ### 9. Intuitive, efficient, and well-suited for managing maintenance and operations tasks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig M. | Manager FAcilities/Operations, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 20, 2025

**What do you like best about MaintainX?**

We've been using MaintainX to streamline our maintenance operations, and the results have been outstanding. The platform is intuitive, user-friendly, and packed with features that simplify work order management, asset tracking, and team communication.

One of the standout aspects is the real-time updates and mobile accessibility, which allow our technicians to stay connected and efficient, whether they’re in the field or on-site. The ability to customize workflows and generate reports has significantly improved our productivity and oversight.

Additionally, the customer support team is responsive and knowledgeable, making onboarding and ongoing use smooth and hassle-free.

Overall, MaintainX is a reliable and powerful tool that has become an essential part of our daily operations. Highly recommended for any organization looking to enhance maintenance efficiency and team coordination.

**What do you dislike about MaintainX?**

That said, the purchase order feature is less useful for larger organizations, as many of these firms already rely on dedicated accounting and procurement systems. Integration or flexibility in this area could improve value for enterprise users.

**What problems is MaintainX solving and how is that benefiting you?**

Disorganized Work Order Management

Problem: Maintenance tasks often get lost in emails, spreadsheets, or paper logs.

Solution: MaintainX provides a centralized, digital platform to create, assign, and track work orders in real time.

Lack of Real-Time Communication

Problem: Teams struggle with delays or miscommunication using phone calls or scattered messages.

Solution: The app allows instant communication between managers and technicians with updates, photos, and comments on work orders.

Inefficient Preventive Maintenance (PM) Scheduling

Problem: Preventive maintenance tasks are missed or tracked manually, leading to equipment failures.

Solution: MaintainX automates PM scheduling and sends reminders to ensure nothing falls through the cracks.

Limited Visibility into Operations

Problem: Managers lack oversight of completed work, technician performance, or downtime causes.

Solution: MaintainX provides analytics, reports, and real-time dashboards to monitor progress and identify bottlenecks.

Poor Recordkeeping and Compliance

Problem: Audits and compliance checks are difficult with scattered or incomplete maintenance logs.

Solution: MaintainX keeps a detailed digital history of all work performed, complete with time stamps and documentation.

Asset Tracking Challenges

Problem: Organizations struggle to track the condition, history, and location of assets.

Solution: MaintainX includes asset profiles, maintenance history, and QR code scanning for quick access in the field.

No Mobile Solution for Field Teams

Problem: Field technicians lack a convenient way to receive and update tasks on the go.

Solution: MaintainX's mobile app enables field teams to work efficiently without needing to return to the office.

  ### 10. MaintainX has improved Stannps maintenance process and procedures tenfold

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alastair  Q. | Engineering Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 23, 2025

**What do you like best about MaintainX?**

Easy to schedule PM, parts inventory is easy to keep on top of and track costs. Asset management is detailed and user friendly. Data driven decisions are now easier than ever. Staff performance is easy to track now making KPIs more accurate and more efficient to review. Overall support is quick and helpful. Implementation is thorough. Makes day to day work much more efficient.

**What do you dislike about MaintainX?**

Not many downsides at all. The only thing I would say is the bugs with updates, but the team are quick to pick it up, review and resolve.

**What problems is MaintainX solving and how is that benefiting you?**

We now have data driven decisions in all areas, mainly asset and staff performance. PM scheduling and paperwork has gone from 2 days to 2 hours.

  ### 11. Integral Maintenance Solution with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** moshe K.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 15, 2025

**What do you like best about MaintainX?**

I am impressed by the level of support from MaintainX, especially considering my location in South Africa. They assist with custom requirements beyond their standard offerings. Their sharing options for work orders and calendar view for assigning tasks are notably useful. The commitment and tailored service they provide are commendable. MaintainX covers all my current needs and consistently adds new features. I am hopeful for further innovations, particularly in work order automation.

**What do you dislike about MaintainX?**

I dislike the lack of customizable package options in MaintainX. It would be beneficial to have the ability to tailor packages to my specific business needs and pay on a pro-rata basis rather than being confined to the existing package structures.

**What problems is MaintainX solving and how is that benefiting you?**

I use MaintainX to coordinate multiple technicians in the field and compile invoices from end-of-month reporting. The system simplifies work order management, inventory control, and offers great support with customizable features.

  ### 12. Maintain X system, software, and support has been second to none.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel E. | Plant manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 04, 2025

**What do you like best about MaintainX?**

the support upon setup was a huge factor in our success. it can be rolled out in segments and built to the customers demands. it is very affordable for a plant that is new to a work order or inventory system. it has the bells and whistles to work with a new plant or a very established and integrated plant.

**What do you dislike about MaintainX?**

some of the bells and whistles are attached to a higher more expensive purchase plan.

**What problems is MaintainX solving and how is that benefiting you?**

streamlined work order database. data collection for each asset. inventory system. all of these factors and more help manage a facility.

  ### 13. Easy to Use Team App with Notifications and Built-In Chat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica D. | Program Director, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 20, 2026

**What do you like best about MaintainX?**

Easy to use 
Includes the whole team 
Notifications 
Chat/message option between the team members

**What do you dislike about MaintainX?**

Great app no complaints would highly recommended

**What problems is MaintainX solving and how is that benefiting you?**

Maintenance that is required around the centre

  ### 14. Very pleasant and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** David T. | Maintenance Planner, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 19, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

Easy to locate parts and item numbers 
Simple and user friendly
Greak for keeping track of PoO's and properly imported parts

**What do you dislike about MaintainX?**

No purchase orders on the app.
Can't search past part history for "one off" parts

**What problems is MaintainX solving and how is that benefiting you?**

MaintainX provides very simple procedures to create and record a detailed parts inventory as well as recurring work orders to easily be distributed among mechanics. This system has helped us keep a better track of open PO's and the aparts we should be receiving and using.

  ### 15. A Game-Changer for Our Maintenance Team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 25, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

It was very quick process to get started. The MaintainX team was incredibly helpful and very patient with our many questions. They have remained responsive and knowledgeable. We have found the system very easy to use, which made it easy for our maintenance team to adopt. The amount of information available and shared in the training materials, the community forum and monthly webinar sessions have been very valuable. The AI assistance to generate procedures and the procedure examples that other customer's have made available for you to use as a base saved us a lot of time! And I also like that we can submit feature requests.

**What do you dislike about MaintainX?**

You should carefully review the inclusions and exclusions associated with each user license type to ensure that your selected plan provides the functionality you require when signing up.

**What problems is MaintainX solving and how is that benefiting you?**

Helping us to better manage and record our preventative maintenance and critical spare parts. 
Sharing information to improve communication within the team. 
Creating real time visibility.
Having data available at our finger tips for decision making.

  ### 16. Very Easy and Effective App Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed H. | Store Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 28, 2026

**What do you like best about MaintainX?**

Very easy and the app is great! Very effective

**What do you dislike about MaintainX?**

As such nothing! We should engage more departments into MaintainX

**What problems is MaintainX solving and how is that benefiting you?**

Operations and maintenance!!

  ### 17. Effortless Maintenance Scheduling and Real-Time Accountability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 25, 2025

**What do you like best about MaintainX?**

The ability to keep up with regular maintenance on a scheduled basis, but also track and hold people accountable to emergency repairs in real time. The app is easy for our teams to use and keeps them engaged. Their support team has been helpful along the way, even helping by allowing us to test features that aren't released yet.

**What do you dislike about MaintainX?**

The lack of inventory features available.

**What problems is MaintainX solving and how is that benefiting you?**

The ability for company leaders to see in real time how the maintenance of each facility is being performed on a standard, day to day basis.

  ### 18. Excellent Account Support and Easy Work Order Creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Schuyler L. | Maintenance Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 02, 2026

**What do you like best about MaintainX?**

account representative support, ease of work order creation

**What do you dislike about MaintainX?**

Have not found anything i dislike, there are so bug issues with the workload view though not loading the times correctly

**What problems is MaintainX solving and how is that benefiting you?**

Who is creating work orders, scheduling work for the team, and tracking down time

  ### 19. MaintainX is simply the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Collin L. | Marketing Product Development Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 28, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

MaintainX has totally changed the way we work. Our shop does custom work for clients and managing all details is crucial to meeting customer expectations. We now collaborate and document all aspects of the job and are able to refer to it anywhere our team is located.<br><br>On top of this, With material tracking and purchase orders MaintainX helps us track and document material requirements that allows us to be as efficient as possible.

**What do you dislike about MaintainX?**

I honestly have no major complaints other than I think they should continue to add support for integration with other applications.

**What problems is MaintainX solving and how is that benefiting you?**

MaintainX helps us manage crucial details for order fulfilment.

  ### 20. Simple, Intuitive, and Excellent Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 05, 2025

**What do you like best about MaintainX?**

MaintainX is simple and straightforward to use. It has been easy to adjust and allows for metric visibility on machine operation. Working with our techs has been straightforward and customer service is responsive.

**What do you dislike about MaintainX?**

No major downsides noted thus far. I myself have a lot more to get into to get deeper into capability.

**What problems is MaintainX solving and how is that benefiting you?**

MaintainX is working to become our hub for managing maintenance and work orders across facilities.
It allows each plant to customize and implement while still living within the same framework company wide.

  ### 21. Best CMMS for Facilities Operation Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valery C. | Facilites Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 02, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

User-Friendly Interface
Real-Time Updates
Mobile Accessibility: The mobile app is a game-changer, allowing our team to access work orders and updates on the go, which is crucial for our field operations.
Comprehensive Reporting
Customer Support

.

**What do you dislike about MaintainX?**

Initial Setup
Customization Limitations
Cost: For smaller organizations, the cost might be a bit high, but the value it provides justifies the investment for us.

**What problems is MaintainX solving and how is that benefiting you?**

Overall, MaintainX has been a valuable tool for WHYY, streamlining our maintenance processes and improving our overall efficiency.

  ### 22. I was skeptical at first about switching to a new CMMS, but after using MaintainX, I'm glad we did.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luke T. | Maintenance Supervisor, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 23, 2025

**What do you like best about MaintainX?**

The reports it can generate are incredibly helpful, and the ability to upload my old work procedures and have them re-written and cleaned up by the AI generation system was so easy and saved so much time. I love how modern it feels and just how many smaller useful things that are integrated into the system that I now use daily. The team we were assigned to help standardized our Maintain X system were amazing and so helpful. they Helped implement the system to suit the requirements we needed for our site and being a digital system that can be used from a mobile device or tablet has meant integrating the system with the guys on the shop floor seamless. Would highly recommend downloading the free demo and having a look if your CMMS system feels out of date or if you are looking for something to help track your assets and streamline your maintenance.

**What do you dislike about MaintainX?**

The only dislike i have is contractor management could be better but there are solutions to get around this.

**What problems is MaintainX solving and how is that benefiting you?**

Being able to track asset downtime, which in turn we can then apply our time to help fix the important issues that are causing the most down time. The report system auto generates paretos automatically which helps drive the need for maintenance or help justify the need for more people or better equipment. The metering system in Maintain X is also helping keep track or important data and also automatically generates and tracks these readings on a graph making it very visual and easy to see changes.

  ### 23. Very Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 14, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

MaintainX has been a game-changer for our organization, proving to be an incredibly user-friendly CMMS software. The implementation across our three divisions was remarkably smooth, largely thanks to the MaintainX team's exceptional support and guidance. They truly made the transition simple and straightforward, allowing us to quickly integrate the system and start seeing the benefits. Highly recommended for anyone seeking a powerful yet easy to implement CMMS solution.

**What do you dislike about MaintainX?**

One of the areas that needs attention is there is no archiving of closed work orders. The other area of downfall are requester visibility. Basic users are unable to comment or provide a reason for a rejection on their work order, leading to a lack of clarity and requiring manual conversation outside of the system.

**What problems is MaintainX solving and how is that benefiting you?**

We had problems tracking maintenance items through our facility, communicating to the appropriate personnel of work needing to be completed. With MaintainX we have resolved the following areas that were lacking before. Digital work order creation and execution, scheduling of work orders, assigning work orders, and digital assets.

  ### 24. Portable and Easy to Maintain—A Top Choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan M. | Maintenance Technician, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 11, 2025

**What do you like best about MaintainX?**

I like the portability and ease of maintenance.

**What do you dislike about MaintainX?**

I don't really like the fact that so many features are restricted to the enterprise license.

**What problems is MaintainX solving and how is that benefiting you?**

It helps production and maintenance communicate. The program has also helped me schedule and organize my preventative maintenance program.

  ### 25. The Best Maintenance Management Platform We’ve Used—Hands Down!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike P. | Engineering Supervisor, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 23, 2025

**What do you like best about MaintainX?**

MaintainX offers an impressive level of flexibility, allowing teams across various industries to tailor the platform to meet their specific operational requirements, workflows, and maintenance protocols—regardless of size, complexity, or sector.

**What do you dislike about MaintainX?**

One notable downside of MaintainX is the cost associated with its enterprise-tier pricing. For larger organizations or those requiring advanced features, the price point can be significantly higher than competing platforms. This may pose a challenge for budget-conscious businesses, especially when the return on investment isn’t immediately clear or when similar tools offer comparable functionality at a more affordable rate.

**What problems is MaintainX solving and how is that benefiting you?**

MaintainX is solving key operational challenges we face at Stannp Ltd by streamlining our maintenance and troubleshooting processes across departments. Before adopting the platform, tracking issues—especially repeat problems with equipment or workflows—often relied on informal notes or scattered spreadsheets. Now, with MaintainX, we can log faults instantly, assign them to the correct team, track progress in real time, and maintain a clear history of resolutions. This has significantly reduced downtime, improved accountability, and helped us spot recurring issues quickly. The mobile access also means our team can respond on the go, which is essential in a fast-paced environment like ours.

  ### 26. Easy Navigation and Analytics, Adapts to Changing Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel R. | Maintenance Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 27, 2025

**What do you like best about MaintainX?**

Really like the ease of navigating through applications and being able to view analytics of our equipment across the jobsite

**What do you dislike about MaintainX?**

I'm learning how to manage equipment scheduling for a new startup, and it's a process where things are constantly changing.

**What problems is MaintainX solving and how is that benefiting you?**

there are glitches here and there. Desired applications have been pending for over 2 years now. The MaintainX engineering team is still working on solutions

  ### 27. Logical software on easy to use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 22, 2025

**What do you like best about MaintainX?**

The ease of use for administrators and technicians alike. Software is easy to navigate, update, and streamline into every day work. Integration was easy and the support team is always very responsive and helpful.

**What do you dislike about MaintainX?**

AI recommendations in places like procedure creation, but I personally am skeptical about AI to begin with. Serial numbers cannot be customized and are often too long to memorize or remember.

**What problems is MaintainX solving and how is that benefiting you?**

With our current MMS, there are too many options for users, and therefore people have not been consistently using the software. With the easy to use software that MaintainX has, people are inclined to use the software, and understand its features more. 

There is no standardization throughout branch plants in our current software, and procedures are non-existent. MaintainX has the Global Procedure option, which helps immensely with standardization.

No mobile application in current MMS. MaintainX lets technicians update work orders on the go, giving more accurate information in a timely manner. 

Cross functional comments/notes/chat. MaintainX gives options to keep the team up to date on projects.

  ### 28. Straightforward CMMS with a Solid Feature Set

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 08, 2026

**What do you like best about MaintainX?**

Overall, it’s straightforward to use and delivers a solid set of features, particularly when compared with other CMMS platforms.

**What do you dislike about MaintainX?**

I have nothing negative to say about the app.

**What problems is MaintainX solving and how is that benefiting you?**

This has helped me transition from using physical paper to going digital. It’s also made it easier to organize PMs and use a simple form to create work orders.

  ### 29. Big Upgrade from Our Old Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Micah D. | Maintenance Coordinator, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 14, 2025

**What do you like best about MaintainX?**

The interface is much easier than the CMMS we migrated from. Everything is located where you'd expect and the navigation is quick, responsive, and painless. I also enjoyed just how easy it was to import all of our data.

**What do you dislike about MaintainX?**

No qualms as of yet. This software does everything my team needs it to do.

**What problems is MaintainX solving and how is that benefiting you?**

Because of MaintainX, our facility will finally be able to go paper-free for work orders and PMs. Additionally, through MaintainX we are rapidly improving asset management and parts organization. We are also implementing meters, so we'll be able to pull more insights from our PMs as well as be confident that our assets are receiving maintenance at more reliable intervals.

  ### 30. MaintainX is a dynamic platform that solves for the complexity of our maintenance challenges. -Randy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy M. | Director of Commercial Quality and Service, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 04, 2025

**What do you like best about MaintainX?**

The MaintainX platform allows our users to easily categorize, track, complete, and report out on our large-scale maintenance requirements. We’re able to simplify workstreams and optimize technician time on equipment. The implementation team made introduction and set-up much easier than previous platforms we’ve used.

**What do you dislike about MaintainX?**

No dislikes so far. The support team has been very receptive to improvements tailored to our industry.

**What problems is MaintainX solving and how is that benefiting you?**

We maintain a large number of assets that need to be regularly maintenance. The MaintainX platform allows for us to easily manage work order schedules and assignments.

  ### 31. User-Friendly for Admins and Staff Alike

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wilson C. | Director of Facility Operations, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 10, 2025

**What do you like best about MaintainX?**

User friendly for me as the Administrator as well as for my staff

**What do you dislike about MaintainX?**

Not being able to get yearly reports unless I pay for the higher account

**What problems is MaintainX solving and how is that benefiting you?**

My maintenance staff being able to view all request with their cell phones.

  ### 32. Brilliant.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 28, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

They are very co-operative and willing to work with people. we have suggested a few implements and they have followed through or at least looked into them for us, as well as explained and talked us through things when we were new to using the software.

**What do you dislike about MaintainX?**

nothing so far. like i said before, they have been brilliant.

**What problems is MaintainX solving and how is that benefiting you?**

its helping us with our storage of parts, assets, login data and costs of all maintenance we are currently doing.

  ### 33. Wonderful Experience with Staff & Very Pleased with the Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Myranda K. | Administrative Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 17, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

After over a year of using MaintainX, it continues to exceed expectations. The platform is intuitive and has made a significant impact on how we manage our field operations. I can easily assign daily work orders and schedule out tasks in advance, which keeps our team aligned and organized. The communication features have been especially helpful in maintaining transparency across our sites. The level of customer support we’ve received has also been outstanding—responsive, helpful, and genuinely interested in our success.

**What do you dislike about MaintainX?**

Honestly, I don’t have any complaints. In my original review, I noted a limitation around repeating work orders on specific weekdays of the month—for example, the first Friday of each month. Even that has seen progress, and the platform continues to evolve in the right direction. MaintainX listens to user feedback and consistently rolls out meaningful updates.

**What problems is MaintainX solving and how is that benefiting you?**

MaintainX has streamlined our maintenance scheduling and work order processes. As administrators, we can assign tasks to our Field Operators for the week and require specific steps to ensure nothing is overlooked.

  ### 34. MaintainX is very useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt G. | Plant and Equipment manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 16, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

MaintainX is extremely user-friendly. All members of our team can view upcoming work orders and inspections. When fields are flagged or failed, a work order is automatically created, ensuring faults are repaired quickly and don't get forgotten.

**What do you dislike about MaintainX?**

Reporting functions have good information, but I have found it difficult to find the exact information I require sometimes. Especially when WO have been created by others and haven't been correctly tagged.

**What problems is MaintainX solving and how is that benefiting you?**

MaintainX is solving the issues of having a paper and spreadsheet-based system. Repeating work orders are automatically created, work orders are created automatically from flagged or failed inspections, and nothing gets lost or forgotten as it did with paper-based systems.

  ### 35. Effortless Maintenance Tracking and Scheduling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar M. | Maintenance Supervisor Sr., Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 10, 2025

**What do you like best about MaintainX?**

Time tracking and monitoring of scheduled maintenance, procedures, and checklists

**What do you dislike about MaintainX?**

Sometimes it is difficult to see how the WO was done, whether it was done offline and in what way.

**What problems is MaintainX solving and how is that benefiting you?**

KPI and preventive maintenance plan and create customized graphics

  ### 36. Effortless Work Order Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamael S. | Clean &amp; Safe Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 22, 2025

**What do you like best about MaintainX?**

Tracking Work Orders and easy to use. They also provide implementation assistance.

**What do you dislike about MaintainX?**

Downsides is that you have to pay per user

**What problems is MaintainX solving and how is that benefiting you?**

We have had issues with communication on certain task and work  orders

  ### 37. Great for Organizing Work Orders by Priority and Location

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 20, 2026

**What do you like best about MaintainX?**

A great way to organize all our work orders into priority and location

**What do you dislike about MaintainX?**

It is not the cheapest solution but it meets the needs of our organization

**What problems is MaintainX solving and how is that benefiting you?**

It is a great communication tool between our stands and our facilities team to have visibility into all our known issues and to allocate resources towards resolving those issues

  ### 38. MaintainX has made the process super easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** ted  g. | Senior Engineering Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 17, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about MaintainX?**

Ease of use for both client and customer. service requests can be entered in less than a minute

**What do you dislike about MaintainX?**

It would be nice to be able to actually print the requests

**What problems is MaintainX solving and how is that benefiting you?**

No missed work orders or more importantly PM's

  ### 39. Excellent Service Dispatching Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy P. | Vice President of Maintenance, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 01, 2025

**What do you like best about MaintainX?**

This platform is extremely user-friendly and simple to navigate. I would certainly recommend Maintainx for anyone looking for an effective solution for field service dispatching.

**What do you dislike about MaintainX?**

I haven't encountered any issues with the platform itself, but I do find it challenging to reach a live person by phone when I have questions.

**What problems is MaintainX solving and how is that benefiting you?**

The asset reporting feature is useful and provides the information I need. It helps me keep track of my assets efficiently.

  ### 40. Maintain X makes my job easy and gives me everything I need to be a rockstar at work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** cameron B. | SR. Maintenance Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 11, 2025

**What do you like best about MaintainX?**

Maintain X is the most user friendly CMMS I have encountered in my career. I have used many others that have not been so easily utilized to provide clear and concise scheduling, KPIs and machine history. WE use maintain x every single second of every single work day. it folded into our daily life so perfectly and integration was a breeze

**What do you dislike about MaintainX?**

The only part of maintain X I didn't enjoy was setting up all of our machines and procedures, but that isn't something that can be avoided. one good addition to there system has been the AI features as well as there team who are willing to add procedures for you at an incredibly affordable cost.

**What problems is MaintainX solving and how is that benefiting you?**

Previously we kept track of machine repairs using excel. the sheet we were using would break constantly and gave no way to quickly search through machine history. it was also a literal nightmare getting prepared for gemba meetings using that old sheet. now i just put a tv on the wall and pull up the reporting feature and give everyone our live KPI data. its so fresh it often changes while we are in the meeting. i love watching completed work orders pop up while we are watching the screen. it shows how hard my team is working to all the right people.

  ### 41. Excellent Support and Usability, But Pricey Compared to Competitors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sonny F. | Facilities Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 29, 2025

**What do you like best about MaintainX?**

The customer service and ease of use have been great.

**What do you dislike about MaintainX?**

The cost for MaintainX is high compared to other competitors.

**What problems is MaintainX solving and how is that benefiting you?**

It has helped us keep an order of work order tasks that need to be done each day as I have a team of custodial employees who have to clean and setup for various church ministries and events.

  ### 42. Clear Implementation and Features That Simplify PM Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gavin L. | Production Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 12, 2025

**What do you like best about MaintainX?**

The Implementation was clear and concise. The features of the program will make it much easier to track our PM and parts.

**What do you dislike about MaintainX?**

So far I haven't food anything I idslike

**What problems is MaintainX solving and how is that benefiting you?**

I use this to monitor our preventive maintenance routines and to keep an eye on how often we perform reactive maintenance.

  ### 43. Easy to use and with an app: a very comfortable experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** January 20, 2026

**What do you like best about MaintainX?**

The ease of use and the fact that there is an app version.

**What do you dislike about MaintainX?**

More than including things that are useless, the KPIs for Start could be improved by considering the postponement of pending tasks and the time elapsed since the creation of each task.

**What problems is MaintainX solving and how is that benefiting you?**

Management of repair and maintenance tasks.

  ### 44. Co Pilot Is a Must-Have

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seth S. | MAINTAINCE TECH, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 16, 2026

**What do you like best about MaintainX?**

CO PILOT,    ASSET HEALTH,   VERY EASY TO USE

**What do you dislike about MaintainX?**

ITS NOT FREE,   NO I DONT HAVE ANY DISLIKES AT THIS MOMENT

**What problems is MaintainX solving and how is that benefiting you?**

KEEPING TRACK OF WORK ORDERS AND REQUESTS

  ### 45. Effortless Data Management in an Intuitive CMMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** James T. | Assistant Maintenance Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 25, 2025

**What do you like best about MaintainX?**

Getting great data in an easy to use CMMS.

**What do you dislike about MaintainX?**

Reporting can be difficult to use if you want a more custom report.

**What problems is MaintainX solving and how is that benefiting you?**

We are newer to use but we are seeing better data and procedures being created. Saving time entering breakdowns, PM's, and workorders.

  ### 46. MaintainX for our facility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tebogo T. | Facilicty Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 01, 2025

**What do you like best about MaintainX?**

MaintainX has significantly contributed to forecasting our expenses, adhering to our inspection timetable, minimizing fines, and reducing our inventory costs.

**What do you dislike about MaintainX?**

The management of our records on the platform could be improved. I wish there were a more efficient method to access them, such as a digital library.

**What problems is MaintainX solving and how is that benefiting you?**

Staying compliant with city regulations has become easier, and I now experience more predictable outcomes thanks to improved visibility into how resources are utilized.

  ### 47. User-Friendly Platform with Outstanding Tech Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manny P. | Program Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 17, 2025

**What do you like best about MaintainX?**

It is very user friendly and the tech support team is always willing to assist with any issues.

**What do you dislike about MaintainX?**

Not all regions are setup the same. In the profile sections.

**What problems is MaintainX solving and how is that benefiting you?**

Asset and vendor management.

  ### 48. User-Friendly and Easy to Navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 16, 2026

**What do you like best about MaintainX?**

It’s user-friendly and not hard to navigate. I also like being able to have a requester station.

**What do you dislike about MaintainX?**

I haven’t found any issues yet, and hopefully I won’t.

**What problems is MaintainX solving and how is that benefiting you?**

Having employees able to access MaintainX helps the workflow move smoothly through requester tickets. It also makes it easier for the maintenance team to track asset health, as well as keep up with parts and cost tracking.

  ### 49. Easy to Use with Helpful Support, But Some Answers Need Follow-Up

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 10, 2025

**What do you like best about MaintainX?**

I like how MaintainX is simple to use for the end user. With 5 minutes of training a new user can usually be affective at using MaintainX.

The Implementation process was pretty smooth when moving from our old system to MaintainX. The Implementation Team was very helpful and answered any questions that we had.

For the most part the Customer Support has been very good for me. When I reach out with a question, I get a fast response. The response does not always fully answer my question, but if I keep asking, I usually get what I need.

**What do you dislike about MaintainX?**

It is inconvenient that you cannot received Purchase Orders on the Mobile App.

**What problems is MaintainX solving and how is that benefiting you?**

Keeping parts stocked on the shelf when parts are marked "Critical" is very helpful.

  ### 50. The Friendliest CMMS Program I've Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Archie C. | Maintenance Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 28, 2025

**What do you like best about MaintainX?**

MaintainX is a friendly user CMMS program that I ever use.

**What do you dislike about MaintainX?**

Like with most subscriptions, there is always an additional cost for the Premium package. I hope that the price for the premium option could be a bit more affordable.

**What problems is MaintainX solving and how is that benefiting you?**

When it comes to tracking numbers, MaintainX allows us to monitor all of our preventive maintenance across every machine. As a corporate organization, upper management is always seeking data, and MaintainX makes this process much easier and more user-friendly.


## MaintainX Discussions
  - [CAN YOU ADD MORE FEATURES?](https://www.g2.com/discussions/can-you-add-more-features) - 1 comment, 1 upvote
  - [MaintainX has totally transformed my service department](https://www.g2.com/discussions/29240-maintainx-has-totally-transformed-my-service-department) - 2 comments, 1 upvote
  - [Does this software has a report generation section on how much a certain preventive would cost?](https://www.g2.com/discussions/does-this-software-has-a-report-generation-section-on-how-much-a-certain-preventive-would-cost) - 2 comments, 1 upvote

- [View MaintainX pricing details and edition comparison](https://www.g2.com/products/maintainx/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-09-12+00%3A45%3A17+-0500&secure%5Bsession_id%5D=51f0f21f-aefe-4785-8e65-c36716684011&secure%5Btoken%5D=a88e37a0ec4eafa4139612051db92c1df41f9fe7f70921b483a278a6c9936398&format=llm_user)

## MaintainX Features
**Additional Functionality**
- Traceability
- Production Scheduling
- Workflow Management
- Third-Party Integrations
- Real-Time Data
- Warehouse Management
- Product Configurator
- AI Copilot
- Production Tracking
- Alerts/Notifications
- Supplier Management
- Demand Forecasting
- Barcode/Ticket Scanning
- Purchase Order Management
- Product Lifecycle Management
- Maintenance Management
- Customizable Reports
- Work Order Management
- Bills of Material
- Quality Control
- Supply Chain Management
- Inventory Management
- Cost Estimating
- Real-Time Analytics
- Shop Floor Management
- Material Requirements Planning
- Multi-Location
- Job Management
- Distribution Management
- API
- Financial Management
- Production Management
- Activity Dashboard
- Sustainability Management
- Compliance Management
- Generative AI
- Safety Management
- Unattended Automation
- Document Management
- Lot Tracking
- MES
- Data Import/Export
- Capacity Planning

**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking
- Alerts/Notifications

**Monitoring**
- Use
- Reliability
- Risk
- Alerts/Notifications

**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Task Tracking**
- Activity Feed
- Task Schedules
- Comments

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking
- Funding Source Tracking
- Inventory Tracking
- IT Asset Tracking
- Returns Tracking
- Equipment Tracking
- Check-in/Check-out
- Delivery Tracking
- Mobile Time Tracking
- Fuel Tracking
- Vehicle Tracking
- Status Tracking
- Multi-Location

**Analytics**
- Dashboards
- Performance
- Forecasting
- Activity Dashboard

**Execution**
- Planning
- Scheduling
- Collaboration

**Checklist Options**
- Templates
- Native Forms
- Downloadable Manuals

**Asset Tracking**
- Location
- Status
- History
- Multi-Location
- KPI Monitoring

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Software Availability**
- Integrations
- Permissions
- Mobile Application
- Desktop Application

**Inventory**
- Locations
- Spare Parts
- Valuation

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI -  Asset Performance Management**
- Proactive Assistance
- Decision Making

**Agentic AI - Facility Management**
- Autonomous Task Execution

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**Additional Functionality**
- Access Controls/Permissions
- Cost Tracking
- Resource Management
- Compliance Tracking
- KPI Monitoring
- Performance Metrics
- Document Management
- Business Process Control
- Collaboration Tools
- Loss Tracking
- Maintenance Scheduling
- Downtime Tracking
- Generative AI
- Barcode/Ticket Scanning
- Mobile Access
- AI Copilot
- Benchmarking
- Real-Time Monitoring
- Productivity Analysis
- Real-Time Analytics
- Work Order Management
- Asset Lifecycle Management
- Root Cause Analysis
- Third-Party Integrations
- Historical Trend Analysis
- Customizable Reports
- Workflow Management
- Manufacturing Inventory Management
- Data Capture and Transfer
- Traceability
- Data Import/Export
- Status Tracking
- Quality Management
- Data Visualization
- Utilization Reporting
- API

**Additional Functionality**
- Compliance Management
- Work Order Management
- AI Copilot
- Third-Party Integrations
- Reminders
- Activity Dashboard
- Document Management
- Inventory Management
- Monitoring
- Reporting & Statistics
- Asset Assignment
- Asset Kitting
- Audit Management
- Barcoding/RFID
- Mobile Access
- Digital Signature
- User Management
- Shipping Management
- Asset Lifecycle Management
- QR Codes
- Reservations Management
- Maintenance Management
- Customizable Fields
- Billing & Provisioning
- Reporting/Analytics
- Customizable Reports
- GPS
- Software License Management
- Audit Trail
- Tagging
- Search/Filter
- Historical Reporting
- Contract/License Management
- Customizable Forms
- Purchase Order Management
- Data Import/Export
- Disposal Management
- Generative AI
- Maintenance Scheduling
- Complaint Monitoring
- Fixed Asset Management
- Calendar Management
- API
- Workflow Management
- Depreciation Management
- Dispatch Management
- Territory Management
- Routing
- Performance Metrics
- Order Management
- Route Optimization
- Geolocation
- Driver Management
- Scheduling
- Real-Time Updates
- Real-Time Monitoring
- Geofencing
- Real-Time Notifications
- Transportation Management
- GIS Integration
- Geographic Maps
- Real-Time Reporting
- Employee Management
- AI/Machine Learning

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Depreciation**
- Methods
- Asset Value
- Taxes
- Decomissioning

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Generative AI**
- AI Text Summarization

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

**Field Service **
- Planning
- Tracking
- Client Communications
- Asset Tracking
- Inventory Tracking
- Location Tracking
- Status Tracking
- Cost Tracking
- Asset Planning
- IT Asset Tracking
- Activity Tracking
- Warranty Tracking
- Equipment Tracking

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

**Analytics**
- Activity Dashboard
- Performance
- Budgeting/Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards
- Task Management
- Equipment Maintenance
- Predictive Maintenance
- Document Management
- Inspection Management
- Compliance Management
- Technician Management
- Asset Lifecycle Management
- Calibration Management
- Calendar Management
- Inventory Management
- Key & Lock Management
- Safety Management
- Job Management
- Audit Management
- Customizable Reports
- For Mechanical Equipment
- Fixed Asset Management
- Dispatch Management
- Purchase Order Management
- Contact Management
- Workflow Management
- Purchase Order Management
- Historical Reporting

**Facility Management Platform Features**
- Maintenance Planning
- Facility Inventory Management
- Vendor Management
- Service Request Portal
- Reporting & Dashboards
- Mobile Field Access
- Facility Asset Management
- Task Management
- Equipment Maintenance
- Preventive Maintenance
- Audit Management
- Service Request Management
- Asset Lifecycle Management
- Parts Management
- Visitor Management
- Inspection Management
- Workflow Management
- Communication Management
- Work Order Management
- Equipment Management
- Compliance Management
- Space Management
- Incident Management
- Contract/License Management
- Maintenance Management
- Materials Management
- Invoice Management
- Fixed Asset Management
- Document Management
- Activity Dashboard
- Historical Reporting
- Calendar Management

**Integration**
- ERP
- CAD & PLM
- Accounting
- Asset Accounting

**Additional Functionality**
- Monitoring
- Barcode/Ticket Scanning
- Audit Trail
- Scheduling
- Billing & Invoicing
- Facility Scheduling
- Inventory Tracking
- Automated Scheduling
- AI Copilot
- Reporting & Statistics
- Mobile Access
- Alerts/Notifications
- Cost Tracking
- Generative AI
- Maintenance Scheduling
- Real-Time Data
- Task Scheduling
- API
- Barcoding/RFID
- Service History
- Equipment Tracking
- Third-Party Integrations
- Asset Tracking
- Document Storage
- Multi-Location
- GPS
- Reminders
- Customer Database
- Customizable Forms
- Customizable Fields
- Warranty Tracking
- Reporting/Analytics
- Activity Tracking
- Access Controls/Permissions
- Data Import/Export
- Inventory Control
- Real-Time Notifications
- Budgeting/Forecasting
- AI Summarization
- Chatbot
- Resource Allocation
- Downtime Tracking
- Workflow Automation

**Additional Functionality**
- Customizable Forms
- Checklists
- Real-Time Data
- Activity Tracking
- Real-Time Notifications
- Facility Scheduling
- Status Tracking
- API
- Generative AI
- Inventory Control
- AI Copilot
- Maintenance Scheduling
- For Schools
- Alerts/Notifications
- Multi-Location
- Access Controls/Permissions
- Customizable Reports
- Commercial Properties
- Residential Properties
- Data Import/Export
- Audit Trail
- Third-Party Integrations
- Corrective and Preventive Actions (CAPA)
- Reporting/Analytics
- Billing & Invoicing

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Workflow Management
- Task Scheduling
- AI/Machine Learning
- Preventive Maintenance
- Reporting & Statistics
- Predictive Maintenance
- Facility Management
- Historical Reporting
- Equipment Management
- IT Asset Management
- Mobile Access
- Asset Lifecycle Management
- Inspection Management
- Work Order Management
- Barcode/Ticket Scanning
- Software License Management
- Maintenance Scheduling
- Purchase Order Management
- Document Management
- Asset Categorization
- Maintenance Management
- Compliance Management
- Generative AI
- Audit Management
- IoT Device Management
- Energy Management
- AI Copilot
- Fixed Asset Management
- Parts Management
- Utilization Reporting
- Inventory Management
- Real-Time Data
- Data Import/Export
- Alerts/Notifications
- Depreciation Management
- Contract/License Management
- Task Management
- Audit Trail
- Customizable Reports
- Disposal Management
- Customizable Fields
- Barcoding/RFID
- Equipment Maintenance

## Top MaintainX Alternatives
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