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Compare MaintainX and UpKeep 
Featured Products
At a Glance
Market Segments
Mid-Market (49.4% of reviews)
Mid-Market (49.8% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
$20.00
MaintainX
Star Rating
(1,425)4.8 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansUpKeep
Star Rating
(1,089)4.5 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in user-friendliness, with many users highlighting its intuitive layout and ease of implementation. One user noted, "MaintainX is a very simple to use software platform," which suggests that new users can quickly adapt without extensive training.
- Users say that UpKeep offers a modern and organized interface, making it easy to navigate. Reviewers appreciate features like order-tracking capabilities, which streamline maintenance operations and reduce paperwork, enhancing overall efficiency.
- According to verified reviews, MaintainX stands out for its exceptional customer support, with users describing the service as "above and beyond expectation." This level of support can be crucial for businesses needing quick resolutions to issues.
- Reviewers mention that UpKeep's setup process is straightforward, with one user stating, "The setup process is simple, and the system feels well organized." This ease of setup can be a significant advantage for teams looking to implement a new system without extensive downtime.
- G2 reviewers highlight that MaintainX provides a comprehensive solution for managing maintenance tasks, inventory, and checklists all in one platform. Users appreciate the ability to create, update, and complete tasks on the go, which enhances visibility and reporting for preventive maintenance.
- Users report that while UpKeep has strong features for work order management, it sometimes struggles with specific workflow needs, as some reviewers noted configuration challenges. This could be a consideration for teams with unique operational requirements.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks
Free Trial
MaintainX
Free Trial is available
UpKeep
Free Trial is available
Ratings
Meets Requirements
9.2
1,290
8.8
827
Ease of Use
9.4
1,312
9.0
842
Ease of Setup
9.1
1,173
8.6
667
Ease of Admin
9.3
1,010
8.9
638
Quality of Support
9.6
1,253
9.0
781
Has the product been a good partner in doing business?
9.6
994
9.0
620
Product Direction (% positive)
9.7
1,271
9.4
783
Features by Category
Asset Definition
9.4
169
Not enough data
9.1
158
Not enough data
8.7
152
Not enough data
Asset Tracking
8.3
155
Not enough data
8.9
156
Not enough data
9.1
160
Not enough data
Agentic AI - Asset Tracking
7.4
104
Not enough data
Monitoring
9.1
98
Not enough data
9.2
100
Not enough data
8.8
94
Not enough data
Analytics
8.9
97
Not enough data
8.9
99
Not enough data
8.4
92
Not enough data
Agentic AI - Asset Performance Management
7.8
59
Not enough data
7.8
61
Not enough data
Workflow & Automation
9.1
215
Not enough data
9.2
209
Not enough data
9.0
16
Not enough data
8.8
17
Not enough data
8.5
16
Not enough data
Execution
9.0
220
Not enough data
9.1
224
Not enough data
9.0
222
Not enough data
Analytics & Reporting
9.2
224
Not enough data
8.9
203
Not enough data
9.0
210
Not enough data
Enterprise Management
9.1
16
Not enough data
9.2
16
Not enough data
9.1
16
Not enough data
9.5
17
Not enough data
9.4
15
Not enough data
Knowledge Capture
9.1
15
Not enough data
8.8
16
Not enough data
9.0
14
Not enough data
9.1
15
Not enough data
Generative AI
Feature Not Available
Not enough data
8.7
36
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.9
15
Not enough data
9.0
15
Not enough data
8.6
15
Not enough data
Data & Integration
9.2
14
Not enough data
9.2
14
Not enough data
Task Tracking
9.2
369
Not enough data
9.2
379
Not enough data
9.4
376
Not enough data
Checklist Options
8.9
369
Not enough data
8.7
337
Not enough data
8.7
343
Not enough data
Software Availability
8.3
324
Not enough data
8.9
362
Not enough data
9.4
383
Not enough data
9.6
378
Not enough data
Asset Definition
9.3
242
8.8
153
8.9
232
8.6
149
8.6
232
8.2
147
8.8
229
8.5
148
Asset Tracking
8.4
229
8.6
142
9.1
239
8.7
147
9.2
237
8.7
150
Inventory
9.0
237
8.5
155
8.9
231
8.1
146
8.6
229
8.3
139
Depreciation
8.0
210
8.1
127
8.1
214
8.2
125
7.1
208
7.3
111
7.6
205
7.6
112
Maintenance
9.4
232
8.8
153
9.3
229
8.8
152
8.9
221
8.5
141
9.2
229
8.8
149
9.1
226
8.6
151
9.0
218
8.5
147
Field Service
9.0
235
8.7
142
9.0
233
8.7
146
8.4
221
8.1
130
Monitoring
9.1
228
8.6
147
9.2
229
8.4
143
8.2
218
8.2
138
Contract & Warranty
7.7
217
7.9
118
7.8
214
8.0
120
7.7
204
7.7
113
Analytics
8.8
226
8.4
136
9.0
227
8.4
135
8.4
210
8.1
132
Integration
7.6
201
7.4
112
7.1
195
7.3
106
7.5
203
7.5
111
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
6.1
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
91
5.4
20
Facility Management Platform Features
9.2
467
8.9
47
8.7
452
8.2
47
Feature Not Available
6.9
46
Feature Not Available
7.1
45
8.3
431
7.2
44
8.9
435
8.3
45
Feature Not Available
6.5
45
8.8
446
8.2
46
Feature Not Available
8.3
42
9.1
443
8.2
45
CMMS Platform Features
9.5
844
|
Verified
9.2
505
|
Verified
9.3
802
|
Verified
8.8
470
|
Verified
8.5
711
8.1
372
|
Verified
8.6
719
|
Verified
8.1
413
|
Verified
8.8
699
|
Verified
8.2
387
|
Verified
8.9
696
|
Verified
8.4
421
|
Verified
9.0
723
|
Verified
8.4
430
|
Verified
8.5
647
|
Verified
8.0
339
|
Verified
8.3
668
|
Verified
7.7
366
|
Verified
8.9
770
|
Verified
8.2
448
|
Verified
Categories
Categories
Shared Categories
MaintainX and UpKeep are categorized as Enterprise Asset Management (EAM), CMMS, and Facility Management
Unique Categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Asset Performance Management, and Asset Tracking
UpKeep has no unique categories
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.3%
Facilities Services
7.4%
Construction
4.5%
Food Production
4.4%
Food & Beverages
4.2%
Other
64.3%
Facilities Services
9.4%
Hospitality
4.9%
Manufacturing
4.7%
Food & Beverages
4.2%
Food Production
3.9%
Other
72.9%
Alternatives
Discussions
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
Which types of users are considered paid users?
1 Comment
RC
Hi there!!
There are three user types that require a paid UpKeep license:
1. Admin Users — These users have the ability to add others to the account,...Read more
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