# MaintainX vs UpKeep Comparison
---
## AI Generated Summary
- **G2 reviewers report** that MaintainX excels in user satisfaction, boasting a higher overall score compared to UpKeep. Users appreciate the **mobile app** and features like the **QR scanner** , which enhance task management and accessibility.
- **Users say** that UpKeep offers valuable features such as the ability to attach photos and create checklists, which some find lacking in other platforms. However, they also mention that it sometimes struggles to meet specific workflow needs, indicating potential configuration challenges.
- **Reviewers mention** that MaintainX provides fantastic customer support, which is frequently highlighted as a key strength. In contrast, while UpKeep's support is rated positively, it does not receive the same level of acclaim, suggesting room for improvement in this area.
- **According to verified reviews** , MaintainX's ease of use is a standout feature, with users noting how it helps keep tasks organized and provides real-time data. UpKeep is also praised for its simplicity, but it falls slightly behind in overall usability ratings.
- **G2 reviewers highlight** that MaintainX has a more robust implementation process, with users reporting a smoother onboarding experience. UpKeep, while user-friendly, has been noted for some challenges during setup, which could impact new users.
- **Users report** that both platforms cater well to mid-market segments, but MaintainX has a slight edge in terms of recent user engagement and feedback volume, indicating a more active user community and ongoing product development.



| | MaintainX | UpKeep | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,548 | 1,097 | 
| **Largest Market Segment** | Mid-Market (50.5% of reviews) | Mid-Market (50.2% of reviews) | 
| **Entry Level Price** | Free 1 Per User Per Month | $55.00 | 

---
## Top Pros & Cons

### MaintainX

Pros:
- Ease of Use (574 reviews)
- Customer Support (266 reviews)

Cons:
- Missing Features (117 reviews)
- Work Order Issues (84 reviews)

### UpKeep

Pros:
- Ease of Use (85 reviews)
- Work Orders (39 reviews)

Cons:
- Work Order Issues (23 reviews)
- Missing Features (14 reviews)

---
## Ratings Comparison
| Rating | MaintainX | UpKeep | 
|---|---|---|
  | **Meets Requirements** | 9.2 (1400 reviews) | 8.8 (829 reviews) | 
  | **Ease of Use** | 9.4 (1422 reviews) | 9.0 (844 reviews) | 
  | **Ease of Setup** | 9.1 (1279 reviews) | 8.6 (669 reviews) | 
  | **Ease of Admin** | 9.3 (1048 reviews) | 8.9 (639 reviews) | 
  | **Quality of Support** | 9.6 (1362 reviews) | 9.0 (784 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (1033 reviews) | 9.0 (621 reviews) | 
  | **Product Direction (% positive)** | 9.7 (1368 reviews) | 9.4 (785 reviews) | 

---
## Pricing

### MaintainX

#### Entry-Level Pricing

Plan: Basic Plan

Price: Free 1 Per User Per Month

Description: Free forever. For small teams who need to digitize and track work orders.


Key Features:
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging

[Browse all 4 editions](https://www.g2.com/products/maintainx/pricing)

#### Free Trial

Yes

### UpKeep

#### Entry-Level Pricing

Plan: Premium

Price: $55.00

Description: Teams looking to build efficient and strong preventive maintenance through machine status and manpower visibility.


Key Features:
- Everything in Lite plus:
- Preventive Maintenance Optimization 
- Nova AI & UpKeep Intelligence

[Browse all 4 editions](https://www.g2.com/products/upkeep/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Manufacturing

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### Additional Functionality

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Traceability** | Not enough data | Not enough data | 
| **Production Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Product Configurator** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Production Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Demand Forecasting** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Product Lifecycle Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Bills of Material** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 
| **Supply Chain Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Cost Estimating** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Shop Floor Management** | Not enough data | Not enough data | 
| **Material Requirements Planning** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Distribution Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Production Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Sustainability Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Safety Management** | Not enough data | Not enough data | 
| **Unattended Automation** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Lot Tracking** | Not enough data | Not enough data | 
| **MES** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Capacity Planning** | Not enough data | Not enough data | 

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | 8.7/10 | 188 |
| **UpKeep** | N/A | N/A |

#### Asset Definition

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Asset Register - Asset Tracking** | 9.4 (178 reviews) | Not enough data | 
| **Relationships - Asset Tracking** | 9.1 (163 reviews) | Not enough data | 
| **Costs - Asset Tracking** | 8.7 (158 reviews) | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Location - Asset Tracking** | 8.4 (161 reviews) | Not enough data | 
| **Status - Asset Tracking** | 9.0 (164 reviews) | Not enough data | 
| **History - Asset Tracking** | 9.1 (167 reviews) | Not enough data | 
| **Funding Source Tracking** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Returns Tracking** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Mobile Time Tracking** | Not enough data | Not enough data | 
| **Fuel Tracking** | Not enough data | Not enough data | 
| **Vehicle Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Natural Language Interaction** | 7.4 (105 reviews) | Not enough data | 

#### Additional Functionality

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Compliance Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Asset Assignment** | Not enough data | Not enough data | 
| **Asset Kitting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Barcoding/RFID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Billing & Provisioning** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Software License Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Disposal Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Complaint Monitoring** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Depreciation Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Territory Management** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Driver Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Geofencing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **GIS Integration** | Not enough data | Not enough data | 
| **Geographic Maps** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

### Asset Performance Management

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | 8.6/10 | 108 |
| **UpKeep** | N/A | N/A |

#### Monitoring

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Use** | 9.1 (101 reviews) | Not enough data | 
| **Reliability** | 9.2 (103 reviews) | Not enough data | 
| **Risk** | 8.8 (96 reviews) | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Analytics

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Dashboards** | 8.9 (100 reviews) | Not enough data | 
| **Performance** | 8.9 (101 reviews) | Not enough data | 
| **Forecasting** | 8.4 (93 reviews) | Not enough data | 

#### Agentic AI -  Asset Performance Management

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Proactive Assistance** | 7.8 (59 reviews) | Not enough data | 
| **Decision Making** | 7.8 (62 reviews) | Not enough data | 

#### Additional Functionality

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **KPI Monitoring** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Loss Tracking** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Downtime Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Manufacturing Inventory Management** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Traceability** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Utilization Reporting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Connected Worker Platform

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | 9.0/10 | 243 |
| **UpKeep** | N/A | N/A |

#### Workflow & Automation

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Safety checks & inspections ** | 9.1 (217 reviews) | Not enough data | 
| **Customizable Workflows** | 9.2 (211 reviews) | Not enough data | 
| **Dynamic SOP Promotion** | 9.0 (17 reviews) | Not enough data | 
| **Nonconformance Event Management** | 8.9 (19 reviews) | Not enough data | 
| **Safety & Incident Logging / Compliance Reporting** | 8.6 (17 reviews) | Not enough data | 

#### Execution

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Planning** | 9.0 (221 reviews) | Not enough data | 
| **Scheduling** | 9.1 (226 reviews) | Not enough data | 
| **Collaboration** | 9.1 (224 reviews) | Not enough data | 

#### Analytics & Reporting

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Monitoring** | 9.2 (226 reviews) | Not enough data | 
| **KPIs** | 8.9 (204 reviews) | Not enough data | 
| **Customizable Analytics / BI Integration** | 9.0 (211 reviews) | Not enough data | 

#### Enterprise Management

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Cross & Multi‑Site Governance** | 9.1 (17 reviews) | Not enough data | 
| **Site Reporting and Analytics** | 9.3 (18 reviews) | Not enough data | 
| **Cross‑Site Collaboration & Communication** | 9.1 (17 reviews) | Not enough data | 
| **Multi-Device Scalability** | 9.6 (19 reviews) | Not enough data | 
| **Role-Based Access Control (RBAC)** | 9.5 (16 reviews) | Not enough data | 

#### Knowledge Capture

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Frontline Knowledge Capture & Sharing** | 9.2 (17 reviews) | Not enough data | 
| **Content Versioning & SOP Updates** | 8.8 (17 reviews) | Not enough data | 
| **Embedded Microlearning** | 9.0 (14 reviews) | Not enough data | 
| **Offline Knowledge Access** | 9.2 (16 reviews) | Not enough data | 

#### Generative AI

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 8.7 (37 reviews) | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Actions & Autonomous Execution** | 9.0 (16 reviews) | Not enough data | 
| **Real‑Time Translation & Transcription** | 9.0 (15 reviews) | Not enough data | 
| **Predictive & Prescriptive AI** | 8.6 (15 reviews) | Not enough data | 

#### Data & Integration

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Open API & Extensibility** | 8.9 (15 reviews) | Not enough data | 
| **ERP / MES / EAM Integration** | 9.2 (14 reviews) | Not enough data | 

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | 9.1/10 | 412 |
| **UpKeep** | N/A | N/A |

#### Task Tracking

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Activity Feed** | 9.2 (373 reviews) | Not enough data | 
| **Task Schedules** | 9.2 (388 reviews) | Not enough data | 
| **Comments** | 9.4 (383 reviews) | Not enough data | 

#### Checklist Options

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Templates** | 8.9 (377 reviews) | Not enough data | 
| **Native Forms** | 8.7 (338 reviews) | Not enough data | 
| **Downloadable Manuals** | 8.8 (347 reviews) | Not enough data | 

#### Software Availability

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Integrations** | 8.3 (327 reviews) | Not enough data | 
| **Permissions** | 8.9 (366 reviews) | Not enough data | 
| **Mobile Application** | 9.4 (390 reviews) | Not enough data | 
| **Desktop Application** | 9.6 (385 reviews) | Not enough data | 

### Enterprise Asset Management (EAM)

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | 8.5/10 | 257 |
| **UpKeep** | 8.2/10 | 166 |

#### Asset Definition

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Asset Register** | 9.3 (245 reviews) | 8.7 (154 reviews) | 
| **Relationships** | 8.9 (233 reviews) | 8.6 (150 reviews) | 
| **Costs** | 8.6 (234 reviews) | 8.2 (148 reviews) | 
| **Types** | 8.9 (232 reviews) | 8.5 (150 reviews) | 

#### Asset Tracking

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Location** | 8.4 (231 reviews) | 8.6 (143 reviews) | 
| **Status** | 9.1 (243 reviews) | 8.6 (148 reviews) | 
| **History** | 9.2 (241 reviews) | 8.7 (151 reviews) | 
| **Multi-Location** | Not enough data | Not enough data | 
| **KPI Monitoring** | Not enough data | Not enough data | 

#### Inventory

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Locations** | 9.0 (240 reviews) | 8.5 (156 reviews) | 
| **Spare Parts** | 8.9 (233 reviews) | 8.2 (148 reviews) | 
| **Valuation** | 8.6 (230 reviews) | 8.3 (140 reviews) | 

#### Depreciation

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Methods** | 8.0 (211 reviews) | 8.1 (128 reviews) | 
| **Asset Value** | 8.1 (216 reviews) | 8.2 (127 reviews) | 
| **Taxes** | 7.1 (208 reviews) | 7.3 (113 reviews) | 
| **Decomissioning** | 7.6 (206 reviews) | 7.6 (114 reviews) | 

#### Maintenance

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Inspections** | 9.4 (237 reviews) | 8.8 (154 reviews) | 
| **Planning** | 9.3 (232 reviews) | 8.8 (153 reviews) | 
| **Predictive** | 8.9 (225 reviews) | 8.5 (142 reviews) | 
| **Corrective** | 9.2 (233 reviews) | 8.8 (150 reviews) | 
| **Unplanned** | 9.1 (229 reviews) | 8.6 (153 reviews) | 
| **Optimization** | 9.0 (219 reviews) | 8.5 (148 reviews) | 

#### Field Service 

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Planning** | 9.0 (236 reviews) | 8.7 (143 reviews) | 
| **Tracking** | 9.0 (234 reviews) | 8.7 (147 reviews) | 
| **Client Communications** | 8.4 (222 reviews) | 8.1 (131 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Asset Planning** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 

#### Monitoring

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Use** | 9.1 (230 reviews) | 8.6 (148 reviews) | 
| **Reliability** | 9.2 (231 reviews) | 8.4 (144 reviews) | 
| **Risk** | 8.2 (220 reviews) | 8.2 (139 reviews) | 

#### Contract & Warranty

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Contracts** | 7.7 (218 reviews) | 7.9 (119 reviews) | 
| **Warranties** | 7.8 (215 reviews) | 8.0 (121 reviews) | 
| **SLAs** | 7.8 (205 reviews) | 7.7 (114 reviews) | 

#### Analytics

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Dashboards** | 8.8 (228 reviews) | 8.4 (138 reviews) | 
| **Performance** | 9.0 (228 reviews) | 8.4 (137 reviews) | 
| **Forecasting** | 8.4 (212 reviews) | 8.2 (134 reviews) | 

#### Integration

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **ERP** | 7.6 (201 reviews) | 7.5 (114 reviews) | 
| **CAD & PLM** | 7.1 (195 reviews) | 7.3 (107 reviews) | 
| **Accounting** | 7.5 (204 reviews) | 7.5 (113 reviews) | 
| **Asset Accounting** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Asset Management (EAM)

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Cross-system Integration** | 8.0 (37 reviews) | 6.5 (21 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Facility Management** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Equipment Management** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Software License Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Asset Categorization** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **IoT Device Management** | Not enough data | Not enough data | 
| **Energy Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Utilization Reporting** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Depreciation Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Disposal Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Barcoding/RFID** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### Knowledge Base

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | 8.7/10 | 505 |
| **UpKeep** | 7.5/10 | 45 |

#### Agentic AI - Facility Management

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (93 reviews) | 5.1 (18 reviews) | 

#### Facility Management Platform Features

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Maintenance Planning** | 9.3 (482 reviews) | 8.8 (44 reviews) | 
| **Facility Inventory Management** | 8.8 (459 reviews) | 8.3 (44 reviews) | 
| **Space Planning** | Feature Not Available | 6.9 (43 reviews) | 
| **Move Management** | Feature Not Available | 6.9 (43 reviews) | 
| **Vendor Management** | 8.3 (435 reviews) | 7.2 (42 reviews) | 
| **Service Request Portal** | 8.9 (446 reviews) | 8.3 (42 reviews) | 
| **Green Building Operations** | Feature Not Available | 6.3 (42 reviews) | 
| **Reporting & Dashboards** | 8.8 (453 reviews) | 8.3 (43 reviews) | 
| **Facility Document Storage** | Feature Not Available | 8.3 (40 reviews) | 
| **Mobile Field Access** | 9.1 (452 reviews) | 8.1 (42 reviews) | 
| **Facility Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Service Request Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Visitor Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Equipment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Space Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Materials Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Customizable Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **For Schools** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 

### CMMS

| Product | Score | Reviews |
|---|---|---|
| **MaintainX** | 8.9/10 | 969 |
| **UpKeep** | 8.3/10 | 516 |

#### CMMS Platform Features

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Work Order Management** | 9.5 (904 reviews) ✓ Verified | 9.2 (507 reviews) ✓ Verified | 
| **Preventative Maintenance (PM)** | 9.4 (827 reviews) ✓ Verified | 8.8 (472 reviews) ✓ Verified | 
| **Predictive Maintenance (PdM)** | 8.6 (719 reviews) | 8.1 (374 reviews) ✓ Verified | 
| **Materials Management** | 8.6 (755 reviews) ✓ Verified | 8.1 (414 reviews) ✓ Verified | 
| **Equipment Breakdown Reports** | 8.8 (720 reviews) ✓ Verified | 8.2 (388 reviews) ✓ Verified | 
| **Approval Management** | 8.9 (705 reviews) ✓ Verified | 8.5 (422 reviews) ✓ Verified | 
| **Task Templates** | 9.0 (735 reviews) ✓ Verified | 8.4 (431 reviews) ✓ Verified | 
| **Compliance Auditing** | 8.5 (656 reviews) ✓ Verified | 8.0 (340 reviews) ✓ Verified | 
| **Vendor Management** | 8.3 (675 reviews) ✓ Verified | 7.7 (367 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 8.9 (823 reviews) ✓ Verified | 8.3 (450 reviews) ✓ Verified | 
| **Task Management** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Calibration Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Key & Lock Management** | Not enough data | Not enough data | 
| **Safety Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **For Mechanical Equipment** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | MaintainX | UpKeep | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Barcoding/RFID** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Downtime Tracking** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [CMMS Software](https://www.g2.com/categories/cmms), [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam), [Facility Management Software](https://www.g2.com/categories/facility-management)

**Unique to MaintainX (5):** [Asset Performance Management Software](https://www.g2.com/categories/asset-performance-management), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures), [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | MaintainX | UpKeep | 
|---|---|---|
| **Small-Business** | 41.0% | 43.8% | 
| **Mid-Market** | 50.5% | 50.2% | 
| **Enterprise** | 8.5% | 6.0% | 

### By Industry

#### MaintainX

- **Manufacturing:** 16.7%
- **Facilities Services:** 7.0%
- **Food Production:** 4.5%
- **Construction:** 4.3%
- **Food & Beverages:** 4.1%
- **Automotive:** 3.5%
- **Oil & Energy:** 3.5%
- **Hospitality:** 3.1%
- **Machinery:** 2.6%
- **Non-Profit Organization Management:** 2.0%
- **Other:** 48.5%

#### UpKeep

- **Facilities Services:** 9.4%
- **Hospitality:** 4.9%
- **Manufacturing:** 4.7%
- **Food & Beverages:** 4.2%
- **Food Production:** 3.9%
- **Non-Profit Organization Management:** 3.6%
- **Construction:** 3.4%
- **Machinery:** 2.8%
- **Real Estate:** 2.7%
- **Hospital & Health Care:** 2.6%
- **Other:** 57.9%

---
## Alternatives

### Alternatives to MaintainX

- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (687 reviews)
- [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (291 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Asset Essentials](https://www.g2.com/products/siemens-asset-management-software-asset-essentials/reviews) — 4.2/5 stars (240 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (631 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (616 reviews)
- [Poka.io](https://www.g2.com/products/poka-io/reviews) — 4.6/5 stars (228 reviews)
- [Trainual](https://www.g2.com/products/trainual/reviews) — 4.7/5 stars (1075 reviews)
- [Eptura Asset](https://www.g2.com/products/eptura-asset/reviews) — 4.1/5 stars (251 reviews)

### Alternatives to UpKeep

- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (687 reviews)
- [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (291 reviews)
- [Asset Essentials](https://www.g2.com/products/siemens-asset-management-software-asset-essentials/reviews) — 4.2/5 stars (240 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) — 4.4/5 stars (73 reviews)
- [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (631 reviews)
- [MVP One](https://www.g2.com/products/mvp-one/reviews) — 4.7/5 stars (108 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (1080 reviews)
- [Asset Panda](https://www.g2.com/products/asset-panda/reviews) — 4.2/5 stars (42 reviews)

---
## Top Discussions

### MaintainX

- Title: [MaintainX has totally transformed my service department](https://www.g2.com/discussions/29240-maintainx-has-totally-transformed-my-service-department) — 2 comments, 1 upvote
  > **Top comment:** "MaintainX help me to be more productive, more efficient, more professional."
- Title: [Does this software has a report generation section on how much a certain preventive would cost?](https://www.g2.com/discussions/does-this-software-has-a-report-generation-section-on-how-much-a-certain-preventive-would-cost) — 2 comments, 1 upvote
  > **Top comment:** "It can based on how you load all your information into the system.  The software by itself will not but if you load all your vendors and resources you can..."
- Title: [CAN YOU ADD MORE FEATURES?](https://www.g2.com/discussions/can-you-add-more-features) — 1 comment, 1 upvote
  > **Top comment:** "Hi Rizal,

Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we..."

### UpKeep

- Title: [What is UpKeep used for?](https://www.g2.com/discussions/what-is-upkeep-used-for) — 1 comment, 1 upvote
  > **Top comment:** "UpKeep is a CMMS Software offering solutions for asset tracking and ultimately helping maintenance teams operate more efficiently and effectively. The..."
- Title: [What is a CMMS used for?](https://www.g2.com/discussions/what-is-a-cmms-used-for) — 1 comment
  > **Top comment:** "It is a Computerized Maintenance Management System used to track work orders to see if they are completed or the status of them, supplies on hand, and..."
- Title: [How much does UpKeep cost?](https://www.g2.com/discussions/how-much-does-upkeep-cost) — 1 comment
  > **Top comment:** "That was not part of my job, to know the cost, but I do know that they offer different packages depending on how many people have more permissions like..."
- Title: [What is UpKeep software?](https://www.g2.com/discussions/what-is-upkeep-software) — 1 comment
  > **Top comment:** "It is a entry level work order and asset management tool"
- Title: [Is there any available settings to enable notifications on android and apple mobiles when a job has been requested?](https://www.g2.com/discussions/35513-is-there-any-available-settings-to-enable-notifications-on-android-and-apple-mobiles-when-a-job-has-been-requested) — 1 comment, 1 upvote
  > **Top comment:** "Yes! You just have to enable the notification setting in your mobile settings for notifications. I get notified with notification for every work order and so..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/maintainx-vs-upkeep)