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At a Glance
Market Segments
Mid-Market (49.3% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
$20.00
MaintainX
Star Rating
(1,370)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansUpKeep
Star Rating
(1,073)4.5 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MaintainX excels in ease of use, scoring 9.4 compared to UpKeep's 9.0. Reviewers mention that the intuitive interface and straightforward navigation make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that MaintainX offers superior quality of support, with a score of 9.6 versus UpKeep's 9.0. Users appreciate the responsiveness and helpfulness of MaintainX's support team, which they say enhances their overall experience.
- G2 users highlight MaintainX's strong performance in asset management features, scoring 9.3 compared to UpKeep's 8.8. Reviewers say that MaintainX's asset register and tracking capabilities are more robust, allowing for better oversight and management of assets.
- Users on G2 report that MaintainX provides better mobile field access, scoring 9.1 against UpKeep's 8.5. Reviewers mention that the mobile app is user-friendly and allows technicians to manage work orders and inspections on the go, which is crucial for field operations.
- Reviewers mention that MaintainX shines in its work order management capabilities, scoring 9.5 compared to UpKeep's 9.2. Users say that the ability to create, assign, and track work orders seamlessly contributes to improved workflow efficiency.
- Users report that MaintainX's predictive maintenance features are more effective, with a score of 8.5 compared to UpKeep's 8.1. Reviewers mention that MaintainX's predictive analytics help in anticipating equipment failures, leading to reduced downtime and maintenance costs.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks
Free Trial
MaintainX
Free Trial is available
UpKeep
Free Trial is available
Ratings
Meets Requirements
9.1
1,232
8.8
812
Ease of Use
9.4
1,253
9.0
826
Ease of Setup
9.1
1,115
8.6
652
Ease of Admin
9.3
975
8.9
635
Quality of Support
9.6
1,197
9.0
765
Has the product been a good partner in doing business?
9.6
960
9.0
617
Product Direction (% positive)
9.7
1,217
9.4
769
Features by Category
Asset Definition
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Not enough data
Asset Tracking
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Not enough data
Agentic AI - Asset Tracking
7.4
101
Not enough data
Monitoring
9.1
93
Not enough data
9.2
95
Not enough data
8.8
91
Not enough data
Analytics
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Not enough data
Agentic AI - Asset Performance Management
7.7
56
Not enough data
7.7
58
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Task Tracking
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Not enough data
Checklist Options
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Not enough data
Software Availability
8.3
320
Not enough data
8.9
357
Not enough data
9.4
377
Not enough data
9.6
373
Not enough data
Asset Definition
9.3
241
8.8
146
8.9
232
8.6
142
8.6
232
8.2
140
8.8
228
8.5
141
Asset Tracking
8.4
229
8.6
135
9.1
239
8.7
140
9.2
237
8.7
143
Inventory
9.0
237
8.5
148
8.9
232
8.1
139
8.6
229
8.2
132
Depreciation
8.0
210
8.1
120
8.1
214
8.1
118
7.1
208
7.2
104
7.6
205
7.5
105
Maintenance
9.4
231
8.8
146
9.3
228
8.8
145
8.9
221
8.5
134
9.2
228
8.8
142
9.1
225
8.6
144
9.0
218
8.5
140
Field Service
9.0
234
8.6
135
9.0
231
8.7
139
8.4
221
8.0
123
Monitoring
9.1
228
8.6
140
9.2
229
8.4
136
8.2
218
8.1
131
Contract & Warranty
7.7
217
7.8
111
7.8
214
7.9
113
7.7
204
7.6
106
Analytics
8.8
226
8.3
129
9.0
227
8.4
128
8.4
210
8.1
125
Integration
7.6
200
7.3
105
7.1
195
7.2
99
7.5
203
7.4
104
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
4.2
12
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
88
5.1
17
Facility Management Platform Features
9.2
455
8.9
44
8.7
444
8.3
44
Feature Not Available
6.9
43
Feature Not Available
7.0
42
8.3
427
7.2
41
8.9
430
8.5
42
Feature Not Available
6.4
42
8.8
440
8.3
43
Feature Not Available
8.3
39
9.1
436
8.3
42
CMMS Platform Features
9.5
802
|
Verified
9.2
490
|
Verified
9.3
783
|
Verified
8.8
456
|
Verified
8.5
703
8.1
357
|
Verified
8.6
702
|
Verified
8.1
398
|
Verified
8.7
687
|
Verified
8.2
372
|
Verified
8.9
690
|
Verified
8.4
406
|
Verified
9.0
715
|
Verified
8.4
415
|
Verified
8.5
643
|
Verified
7.9
324
|
Verified
8.3
662
|
Verified
7.7
351
|
Verified
8.9
749
|
Verified
8.2
434
|
Verified
Categories
Categories
Shared Categories
MaintainX and UpKeep are categorized as Enterprise Asset Management (EAM), CMMS, and Facility Management
Unique Categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Asset Performance Management, and Asset Tracking
UpKeep has no unique categories
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.1%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.5%
Facilities Services
9.6%
Hospitality
5.0%
Manufacturing
4.8%
Food & Beverages
4.2%
Food Production
3.9%
Other
72.5%
Alternatives
Discussions
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
is their a way to link old work olds that have been modified & made into a new one?
1 Comment
GE
You can edit any WO by clicking the pencil icon in the app. There is no need to create a new work order.
In addition, edits and modifications to the work...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
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