--- title: MaintainX Reviews meta_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1540 reviews by the users' company size, role or industry to find out how MaintainX works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 1540 scale: '5' date_modified: '2026-07-23' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # MaintainX Reviews **Vendor:** MaintainX **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.8/5.0 **Total Reviews:** 1,540 ## About MaintainX MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com. ## MaintainX Pros & Cons **What users like:** - Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. (574 reviews) - Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. (266 reviews) - Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. (236 reviews) - Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. (216 reviews) - Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** (208 reviews) - Users find MaintainX to be **intuitive and user-friendly** , facilitating quick training and easy implementation. (203 reviews) - Efficiency (191 reviews) - Implementation Ease (185 reviews) - Helpful (171 reviews) - User Interface (162 reviews) **What users dislike:** - Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. (117 reviews) - Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. (84 reviews) - Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. (68 reviews) - Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. (67 reviews) - Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. (59 reviews) - Users express concerns about **poor reporting capabilities** in MaintainX, highlighting the need for better customization and accuracy. (52 reviews) - Expensive (49 reviews) - Learning Curve (48 reviews) - Feature Limitations (43 reviews) - Lack of Customization (41 reviews) ## MaintainX Reviews ### 1. Ive always used HxGN EAM. and this is by far more user friendly and easier to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon H. | Mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about MaintainX?** the user friendly useability. you guys also have a very quick response to any questions asked. we enjoy what you guys have to offer and enjoy the ease of use. We use this daily and has been very easy to integrate this system from our old paper system **What do you dislike about MaintainX?** I wish that in the parts section we could use less then a whole. So say we have 55 Gal of coolant but a bus only takes 1/4 gallon. Same goes for oil, ATF, ETC. if we use say 18.5 QTS we either need to say we used 19 or 18. **What problems is MaintainX solving and how is that benefiting you?** Time from using paper and writing out what is needed to be said on a WO. We are also able to have parts inventory so now we know what we have and do not have in stock in stead of guessing. We also can now just look at past work orders and view what we have done to vehicles instead of guessing. ### 2. Using MaintainX for the last 6 months **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about MaintainX?** It is a very intuitive and user-friendly tool. They have a user training in digital format where users can complete at their own pace. Also, the mobile app is simple and great. Our technicians typically work in the field and do not have time to sit at the work station to document maintenance works. These features helped to engage our colleagues and complete the implementation very easily. The implementation phases were well-organized and structured. Throught the implementation, MatinainX team provided us with the full support. These were the main areas of concern when I was researching the right software for my colleagues. We are very satisfied. **What do you dislike about MaintainX?** So far, I have not found any reasons to dislike about MaintainX :) **What problems is MaintainX solving and how is that benefiting you?** My company branches have busy operational routines. We need to produce food on time, and deliver them to our customers on time. To meet everyday's target, our facility's production assets and fleet assets are critical. When there is downtime of the assets, this can affect the seamless operation. Before implementing MaintainX, most of our colleagues were using excel list to track the maintenance works. Excel list is good for documentation history, but it does not provide real time data. The open work orders tend to be easily forgotten during the busy days. MaintainX software has active notifications through its mobile app. It alerts our colleagues at each stage until the work is done. The software also provides reporting function. As administrator, I can track the activities and completion rate regularly. ### 3. It’s been great! Easy to navigate and excellent support when questions arise **Rating:** 5.0/5.0 stars **Reviewed by:** Sam L. | Lead industrial mechanic, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about MaintainX?** Having a live work order ticket for maintenance is a game changer!! I really appreciate the simplicity and support maintain x provides **What do you dislike about MaintainX?** It’s a bit overwhelming at first and there’s a lot of data entry that goes into getting it set up **What problems is MaintainX solving and how is that benefiting you?** It’s solving our loss of communication amongst our team and helping us lower down time. ### 4. A good system which allows our team to manage their workload **Rating:** 4.5/5.0 stars **Reviewed by:** Ciaran G. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about MaintainX?** The calendar view to allow us to view all employees workload & customer support **What do you dislike about MaintainX?** Unable to change colour of the jobs in the calendar so it is easier to differentiate between customers & team **What problems is MaintainX solving and how is that benefiting you?** The software allows the team to manage their week to week & ensure they are on time for jobs and following our procedures ### 5. Have been working with it for 5 years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about MaintainX?** User interface, Ease of employees training **What do you dislike about MaintainX?** Functions that would be great in pro version but only in enterprise, more selectable download options for automatic reporting, once per day would be nice if you could get them multiple time or select times you would like to receive them **What problems is MaintainX solving and how is that benefiting you?** Trying to switch from a fix when breaks to a preventative and even a predictive maintenance ### 6. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Bobby U. | Lead School Bus Mechanic, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about MaintainX?** User friendly and a great way to protect your assets and trap work orders. Helps a fleet become proactive instead of reactive. **What do you dislike about MaintainX?** I can’t really say that there’s anything that I dislike. The system is great and the price is just right. **What problems is MaintainX solving and how is that benefiting you?** It helps us keep track of the maintenance history on our assets. Helps with workflow.. ### 7. Big Fan of MaintainX. **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett H. | Technical Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about MaintainX?** MaintainX is easy is a comprehensive solution for our entire school. It's super easy to use and my Maintenance Manager, who has very little Tech experience, has been able to do a lot of the setup himself. Price isn't everything, but I can tell you that it was the cheapest option I found and definitely the most professional. **What do you dislike about MaintainX?** My only suggestions at this point would be to make the request portal more customize-able. I wish we could do a drop down that included all locations, as opposed to having to create individual service tickets for every room. In addition, I wish I could add in my own custom fields. **What problems is MaintainX solving and how is that benefiting you?** Organizing assets and service ticket tracking. ### 8. Incredibly Easy To Use and Implement **Rating:** 4.5/5.0 stars **Reviewed by:** Caitlin Q. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about MaintainX?** We really needed help adding some order to the chaos of our heavy workflow. Sticky notes and memory were not cutting it any more. MaintainX has been so helpful in tranistioning us from reactive to preventative with our many projects we have here on property. It's clearly a software made by people who understand what it takes to maintain a facility. The implemenation had so many tutorials and support options but they're barely necessary because of how easy it is to use. **What do you dislike about MaintainX?** Not many downsides so far to using MaintainX. The only "difficulty" is uploading all of our information so that we can have a good foundation for the software. That's not MaintainX's fault just the nature of the beast. **What problems is MaintainX solving and how is that benefiting you?** We needed to have a way to better visualize and plan out our many projects here on property. ### 9. Highly Customizable with Excellent Support, But Reporting Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about MaintainX?** The ability of the software to customize every single thing as per user. The customer service is great. **What do you dislike about MaintainX?** Some reporting features can be made better like in the calendar view. **What problems is MaintainX solving and how is that benefiting you?** Work order management, and history of work orders, asset tracking, planning & scheduling the work requests. ### 10. Easy User Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about MaintainX?** The interface with MaintainX is easy to use. Generating reports whether it be by creating your own or using the ones that come preset up are very user friendly. The creation of work orders and being able to classify them by category type is great. Teh people at MaintainX are very friendly and easy to work with. They are very interested in being sure that the system is working for you and very willing to help with any questions you may have. Their web site has a lot of videos and Webinars that you can use also to learn more about the software and how to do things. **What do you dislike about MaintainX?** The biggest downside I have experienced would the cost to set up each maintanence technician with their own account when you have a large maintenance department. With that said, I do see us being able to eliminate one of our clerics as we become more familiar with the system. As of right now, we have been using MaintainX for about 4 months. **What problems is MaintainX solving and how is that benefiting you?** It is helping us identify equipment that is requiring the most maintenance time due to downtime of equipment. The reporting features, not only identify asset reactionary downtime, but also show how much time is spent on planned maintenance and mean time to repair, along with a lot of other good information. ### 11. Effortless to Use and Perfect for Managing Multiple Locations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about MaintainX?** Ease of use. Able to add multiple locations. **What do you dislike about MaintainX?** So far, I haven't come across anything that I dislike. **What problems is MaintainX solving and how is that benefiting you?** Asset management and work orders. ### 12. Maintain42 **Rating:** 5.0/5.0 stars **Reviewed by:** Jonesboro G. | Shift Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about MaintainX?** What I like best about MaintainX is that we are able tc put in work orders anywhere and anytime and being able to label our work order at an priority or low level for not just our head maintenance team but for our wash techs as well. Quick and easy process . Also being able to have an maintainx thursday night every Thursday being able to keep up with the progress of the shop . **What do you dislike about MaintainX?** Even though there are a few tweeks . I feel from us using in May until now there isn't reall anything to dislike you guys updated any problems we did have . **What problems is MaintainX solving and how is that benefiting you?** Maintainx helps us solve all broken equipment problems . Having something that helps us note and being able to see when things were broken or how often they are helps the site alot ! ### 13. Maintain X Streamlining our workflow in real time **Rating:** 5.0/5.0 stars **Reviewed by:** Albert O. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about MaintainX?** Maintain X has helped us streamline our work flow. We're in the health industry with multiple clinics. Having different locations w/clinics with different repairs and asset management concerns, it has definitely helped us get organized and also address to the concerts asap. This is crucial in our business since real time repairs and maintenance means lost revenues. The customer service of Maintain X is top notch (one of the best i've experienced). And the app is solid (and haven't had any issues with downtime). They also continue to improve and integrate with other platforms **What do you dislike about MaintainX?** I've asked for a request notification before since we had an issue with the requestors not being notified of the comments. Recently they fixed this issue (it took a bit of time). **What problems is MaintainX solving and how is that benefiting you?** It has solved us organize our work orders and give us more information about repairs of our clinic. Since we have thousands of equipment in several locations, it has also helped us keep track. ### 14. Simple and quick! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyra D. | Site Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about MaintainX?** I love that I can make a work order and be done with it. Knowing that my maintenance team will see my work order and get to it asap! **What do you dislike about MaintainX?** Seeing everyone’s work order for the whole company. **What problems is MaintainX solving and how is that benefiting you?** Communication between me and my maintenance team. ### 15. MasintainX implementation has been easier than all of the CMMS systems I have worked with. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy L. | Maintenance Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about MaintainX?** The MaintainX team is terrific to work with. The software is easy to use and very intuitive no matter what version you're using. These factors made implementation easy and hassle free. **What do you dislike about MaintainX?** I'm a new user of MaintainX, so I have no dislikes as of this review. **What problems is MaintainX solving and how is that benefiting you?** MaintainX makes tracking problem areas of the plant easier. This helps get the right solution in place faster, saving us capital and resources. Maintain also makes communication between shifts better for my staff. With notes and pictures put into the PMs and reactive work orders, there are fewer questions from team member to team member. ### 16. Asset Management Solution was much needed **Rating:** 5.0/5.0 stars **Reviewed by:** Pete W. | Director Process Engineering and Safety, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about MaintainX?** Controlling assets and having a good work order system. A good maintenance management system was much needed **What do you dislike about MaintainX?** Need a training solution for first time CMMS users in addition to the online. I think the enterprise would help if it was part of the package we purchased. i WISHJ IT WAS PART OF THE PACKAGE **What problems is MaintainX solving and how is that benefiting you?** Asset management, utilization and planning. Work order system to track work orders both reactive and preventive. Meets ISO requirements. We are using it for safety inspections and checks as well ### 17. Organizing our Maintenance with Maintain X **Rating:** 5.0/5.0 stars **Reviewed by:** Loren P. | Marketing and Technology Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about MaintainX?** AI Integration - Being able to create procedures on the fly that seamlessly get added to our procedure library makes this an easy choice! Implementation was a breeze and well supported by their staff. **What do you dislike about MaintainX?** Perhaps would like more controls at the Premium level without needing to go to the Enterprise level. **What problems is MaintainX solving and how is that benefiting you?** Organizing our team and their workdays ### 18. Easy and Supportive **Rating:** 4.5/5.0 stars **Reviewed by:** Sebastian V. | Software Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about MaintainX?** Everything on MaintainX is straight forward and easy to understand. Even the more advanced features can be grasped quickly after a few minutes of playing around with it. The ease of use will be beneficial for all our users. The support team is also very helpful and they make you feel like you are a priority. The support team made the implementation process incredibly easy and allowed us to integrate all our information almost seamlessly. **What do you dislike about MaintainX?** The default fields cannot me modified or removed. **What problems is MaintainX solving and how is that benefiting you?** It helps solve organization and tracking issues we had with our maintenance department. MaintainX and its features should help streamline the workflow and produce efficient results, reducing asset downtime as well as reactive maintenance. ### 19. Fast deployment, great training program. **Rating:** 5.0/5.0 stars **Reviewed by:** Justen D. | Work order administrator, Scheduling and Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about MaintainX?** Ease of use stood out to me the most. I was able to deploy a basic configuration in hours, not days or weeks. When I had a question at 8pm on a Sunday, I got a reply from the chat representative in minutes with the information I was looking for. **What do you dislike about MaintainX?** I did not see an option for User ID, only name phone number and Email. Import for anything besides assets (self serve) must be done by tech support. **What problems is MaintainX solving and how is that benefiting you?** Lack of reporting features in my current CMMS made me look into MaintainX. It has all the reports I need without creating custom reports in a 3rd party software. ### 20. Friendly and User-Friendly for Everyone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about MaintainX?** It’s user-friendly for everyone and includes the essential tools to manage maintenance. **What do you dislike about MaintainX?** For now, I don’t have any issues. The only problem I’ve noticed is a some translation error in Portuguese. **What problems is MaintainX solving and how is that benefiting you?** The control of data center maintenance. ### 21. We truly appreciate Jay’s support and would highly recommend him to anyone looking for assistance. **Rating:** 5.0/5.0 stars **Reviewed by:** Kris R. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about MaintainX?** User-Friendly Interface – Easy for staff at all levels to pick up quickly. **What do you dislike about MaintainX?** We have none at the moment. The transition was very easy. **What problems is MaintainX solving and how is that benefiting you?** Preventive Maintenance – Keeps recurring tasks (like HVAC checks, vehicle servicing, and equipment inspections) on schedule, which prevents costly breakdowns. ### 22. Accurate and Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Mike R. | Maintenance manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about MaintainX?** The accuracy and how easy it is to use I like it **What do you dislike about MaintainX?** Not much I don’t like it was confusing at first **What problems is MaintainX solving and how is that benefiting you?** Making sure things get done ### 23. We love MaintainX **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin P. | Assistant Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about MaintainX?** MaintainX has made all of the maintenance tasks, urgent repairs a breeze! The ability to be so clearly organized had allowed us to move from reactive to preventative and take better care of our equipment. It has also resulted in better managed time and costs. I think my favorite part is the ability to see who is doing what and track progress in real time. **What do you dislike about MaintainX?** None. I have not found anything that I do not like. **What problems is MaintainX solving and how is that benefiting you?** MaintainX allows us to accurately track repairs. From the time it takes to the parts used, it allows us to access all of the info in one place. ### 24. Super easy to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P A. | Marine Engineering Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about MaintainX?** I am able to easy create jobs, templates as well as inventory. I also like that I can associate QR codes to jobs, equipment and parts **What do you dislike about MaintainX?** That I could not use my surface pro to scan QR codes, I would prefer to use my surface pro instead of my phone **What problems is MaintainX solving and how is that benefiting you?** at this time nothing ### 25. User-Friendly with Excellent Support, But Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about MaintainX?** Maintain X is fairly user friendly and Maria and Ira have been very helpful in supporting us. **What do you dislike about MaintainX?** Maintain X is expensive. It is a large cost for smaller companies. **What problems is MaintainX solving and how is that benefiting you?** It is streamlining the PM process for us along with asset tracking. ### 26. Amcor MaintainX implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | Maintenance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about MaintainX?** Very user friendly, good mobile integration, great implementation support, **What do you dislike about MaintainX?** None at this time. I do not see any down sides during my use. **What problems is MaintainX solving and how is that benefiting you?** Data collection, visibility of work, time management, inventory control ### 27. Dollar General **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about MaintainX?** User friendly i am not the best at computers **What do you dislike about MaintainX?** I have not run into any situations that i do not like **What problems is MaintainX solving and how is that benefiting you?** Tracking data and time management ### 28. great for work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about MaintainX?** how easy it is to make purchase orders and edit them. theres a large number of features. we use it every day. it was super easy to integrate from imaint. **What do you dislike about MaintainX?** Probably the assignment of permissions. Its kind of convoluted explaining who can and can't do things. **What problems is MaintainX solving and how is that benefiting you?** Inventory is easy to keep track of. ### 29. An overall exceptional and progressive system with a great team to go along with it **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan S. | Regional Facility Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about MaintainX?** The team support system you have for MX is one of your top features. Jake Morgan, Kristine Longchamps, Nick Sankar and Thomas DeArmitt have been a pleasure to work with ! Another would be the constant upgrading of your systems . You listen to your customers, which has been very helpful in the creation of the individual platform for my businesses needs. **What do you dislike about MaintainX?** Like any software there are limitations . I would love a more customizable overview page for the full user accounts. **What problems is MaintainX solving and how is that benefiting you?** MX is solving the problem of in efficient communication and disorganization in Facilities for our company. ### 30. Easy-to-Use UI with a Smooth, Efficient Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about MaintainX?** Ease of use, UI, and the overall workflow. Easy to set up new users. **What do you dislike about MaintainX?** I do not like how it limits by type of user. **What problems is MaintainX solving and how is that benefiting you?** Managing the needs of our building and prioritizing work orders ### 31. Excellent product, Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Sam W. | Senior Manager - Technical Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2024 **What do you like best about MaintainX?** MaintainX has allowed us to streamline our old paper-based maintenance procedures by creating new digital, dynamic MaintainX procedures. Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders. Procedures are incredibly versatile and customisable and can be used for so much more than just basic maintenance activities. Our dated excel-based asset register has now been replaced with a detailed asset management system that automatically links any Work Order with its associated asset. This provides an accurate history of any work performed for any of our assets and has saved so much time by not having to manually search through records to find the information we're looking for. The meters feature has also now allowed us to track and monitor a wide range of readings accross our assets and facilities, providing real time visibility on equipment performance and the ability to identify negative trends before they results in a breakdown. The MaintainX support team also provide a fantastic service. The live chat and ticketing systems put you in contact with a real person who can guide you through any troubleshooting with the system. We also have a dedicated account manager who catches up with us regularly to keep us up to date on upcoming improvements, supports system integration and answer any other questions we might have. **What do you dislike about MaintainX?** MaintainX is a great system and the team are constantly updating it with new features and bug fixes. While its great having such support and an ever evolving system, sometimes it can be difficult to keep on top of all the new updates. Fortunately the new changelog feature now allows you access to a full version history of all changes if you need more detail. **What problems is MaintainX solving and how is that benefiting you?** Replacing outdated paper/excel-based systems with easily accessible, real-time information on all assets, facilties and work orders. ### 32. Excellent for Tracking and Reviewing Past Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about MaintainX?** Being able to go back and see how long it has been since we had the same problem **What do you dislike about MaintainX?** We are shorthanded with maintenance men. So, when I schedule work to be done then it has to change because of something else needs to be prioritized be for it i have to go back and change the date **What problems is MaintainX solving and how is that benefiting you?** Where we a repeated problems ### 33. Change my style of work completely. **Rating:** 5.0/5.0 stars **Reviewed by:** Yarib B. | Associate Tech Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about MaintainX?** Budget price, lot of tools and how user friendly it is. **What do you dislike about MaintainX?** Nothing. It’s very smooth and easy so I don’t dislike anything. **What problems is MaintainX solving and how is that benefiting you?** To have a record of al the works or reparations of the machines that I work. ### 34. MaintainX Switchover **Rating:** 5.0/5.0 stars **Reviewed by:** Dale T. | Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about MaintainX?** The support with our companies switchover was exceptional **What do you dislike about MaintainX?** Nonthing that I have been able to discover **What problems is MaintainX solving and how is that benefiting you?** MaintainX has allowed us to consolidate all of our Asset management, Facility management and site inspections into one easy to use program ### 35. Modernizing at the Company Level - Maintenance Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fishery | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about MaintainX?** The best feature about MaintainX is the flexibility in application. We have everyone from boat captains, truck drivers, to general labour staff using the system effectively on a daily basis. **What do you dislike about MaintainX?** It was difficult to import history from the previous MMS and therefore some equipment and system information and history has been lost. **What problems is MaintainX solving and how is that benefiting you?** MaintainX is helping move away from paper-based or email-based tracking and management to a cloud-based system. It is also allowing leadership and executive to view key metrics through the reporting features. ### 36. Fast and easy to put work orders in! **Rating:** 5.0/5.0 stars **Reviewed by:** Gary C. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about MaintainX?** The thing I like most are the bar codes that go straight to my director. **What do you dislike about MaintainX?** The thing I dislike most aout maintainX is nothing. **What problems is MaintainX solving and how is that benefiting you?** You scan a barcode and a work order goes straight to the Maintenace director. ### 37. Great for Maintenance Scheduling, But Needs Better System Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Kenny H. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about MaintainX?** Preventative Maintenance Scheduling, Cost Log **What do you dislike about MaintainX?** Doesn't tie to our other operating systems. **What problems is MaintainX solving and how is that benefiting you?** Keeping on track with PM's ### 38. Quick to use and easy to handle. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about MaintainX?** The most used is the use of QR codes for all parts or equipment. **What do you dislike about MaintainX?** The things I like the least are the creation of multiple work orders that we cannot create with the old ones. The calendar shows us way too much information, or it is difficult when we have multiple work orders on the same day to move them around. **What problems is MaintainX solving and how is that benefiting you?** This allowed us to take inventory of our parts and add the machines we have. ### 39. Great and Versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about MaintainX?** The platform allows for streamlining of workflow, not just with things related to maintenance, but lots of different processes can be added. For example, we use it for tracking work orders related to construction projects and it's great. Once set up, it's easy for users and is set up so that frequently used processes are quickly accessible. Customer support has been prompt and helpful. **What do you dislike about MaintainX?** I haven't found anything yet that I dislike. **What problems is MaintainX solving and how is that benefiting you?** MaintainX has allowed us to create one spot for work orders that is visible to any and all project stakeholders. We have used it as a way to document evidence of work completed, site conditions, communications, and all things related to projects. ### 40. Team Support Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about MaintainX?** The team provided support with setting up new accounts during our startup phase. **What do you dislike about MaintainX?** Parent Child relationship does not block other assets. **What problems is MaintainX solving and how is that benefiting you?** management of the maintenance processes at our new site. ### 41. It's been very useful for our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Philip E. | EHS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about MaintainX?** The ability to stay on track with our inspections and PM's **What do you dislike about MaintainX?** Can't think of anything that i dislike about MaintainX. **What problems is MaintainX solving and how is that benefiting you?** Tracking ### 42. User friendly with very strong analytics to match. **Rating:** 5.0/5.0 stars **Reviewed by:** Steven P. | Reliability Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about MaintainX?** The end-user interface is the best I have ever used. The process flows they have in place make ordering parts and creating work requests a breeze. The app makes it easy for technicians to fill out work orders with detailed information. The reporting software is very powerful, allowing us to trend work and analyze work history. Customer support is always available to help with any questions or needs. Integrating the system with Power BI for more customized reports is extremely easy and takes only a few moments. The entire maintenance department uses the system all day, every day. It was very easy to get them to switch over from our old system when we implemented it, thanks to the app’s straightforward, no-nonsense design. **What do you dislike about MaintainX?** With the freedom to customize the system to fit you needs makes it easy to get data entered wrong if you are not careful. more customizable permissions for users would help a great deal. **What problems is MaintainX solving and how is that benefiting you?** Tracking the work our technicians did every day was almost impossible before we got MaintainX. Now, with just a few clicks, we can see how many hours they recorded for their shift and what they worked on. Keeping up with part transactions has also greatly improved with using MaintainX. ### 43. Everything is accessible **Rating:** 4.0/5.0 stars **Reviewed by:** Lea K. | Development scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about MaintainX?** its very accessible. Its a great platform to store equipment information and documents associated with the equipment. I like the layout of the panels. I use MX quite often, and find it better than the old system we would use. **What do you dislike about MaintainX?** I find it a little annoying that I have to correctly search in "asset" or "work order" for a specific item. I would find it to type in the WO or asset number into a general search bar and then all the potential info would come up. Its almost too specific. If i get a # wrong nothing would come up. Id prefer MX suggests items absed on your search entry **What problems is MaintainX solving and how is that benefiting you?** It is solving the old system we would use. the old system was messy, confusing, and hard to find anything.MX makes it easy to have all of the information required in one spot and the ability to insert links to documentation associated. ### 44. Easy to navigate and user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Carl N. | Lead Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about MaintainX?** It does the hard data tracking part of my job easy. **What do you dislike about MaintainX?** i don't like inputting all the data, but that is a small sacrifice for the payoff afterwards. **What problems is MaintainX solving and how is that benefiting you?** Data tracking and reporting. ### 45. Fluidity and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron A. | Is industrial maintenance technician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about MaintainX?** I like the way the software setup, it's fluidity and user friendliness. **What do you dislike about MaintainX?** The program will sometimes end at burton lee glitch **What problems is MaintainX solving and how is that benefiting you?** It allows me to see procedures clearly and hit benchmarks ### 46. Headache reliever lol **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about MaintainX?** Easy to use and my employees like to use it **What do you dislike about MaintainX?** I dont. They help you out pretty quick. Most of that is on me. I am still learning **What problems is MaintainX solving and how is that benefiting you?** The QR code system is working out beautifully. I have 3 locations and can track all of my equipment ### 47. The system is fantastic and functional **Rating:** 5.0/5.0 stars **Reviewed by:** Silvio F. | Gestor de manutenção, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about MaintainX?** Practicality and functionality are very good features. **What do you dislike about MaintainX?** I wouldn't put too fine a point on it, I think it's one of the best on the market. **What problems is MaintainX solving and how is that benefiting you?** File management and maintenance management. ### 48. We had been in an "old school" mindset and position. Maintainx has taken us to a new level. **Rating:** 5.0/5.0 stars **Reviewed by:** Ernest P. | Maintenance Purchasing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about MaintainX?** This Software is very user-friendly, and the team is extremely helpful. In so many ways, they have taken us to new places. The best description I can give to MaintainX is "Top Shelf." **What do you dislike about MaintainX?** I cannot think of one thing. Every time I reach out for assistance, the solution is handled immediately. **What problems is MaintainX solving and how is that benefiting you?** I manage a supply room where multiple employees from many departments come to me for supplies, and on many occasions, there is a lack of communication between departments. They assist with streamlining a process through a message format to correct this problem. ### 49. I love this product like, easy to create ticket and easy to update all current issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Parth S. | IT Support Technician, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about MaintainX?** The QR code functionality is too good, and I love it. **What do you dislike about MaintainX?** Sometimes, I have to complete all the required fields, and it takes time. **What problems is MaintainX solving and how is that benefiting you?** IT-related issues and product warranty-related issues. ### 50. Effortless Work Order Tracking Simplifies My Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Debbie A. | Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about MaintainX?** Being able to track just my work orders makes it much easier **What do you dislike about MaintainX?** The little bot is not helpful at all. Also, sometimes it's confusing. **What problems is MaintainX solving and how is that benefiting you?** Tracking ## MaintainX Discussions - [CAN YOU ADD MORE FEATURES?](https://www.g2.com/discussions/can-you-add-more-features) - 1 comment, 1 upvote - [MaintainX has totally transformed my service department](https://www.g2.com/discussions/29240-maintainx-has-totally-transformed-my-service-department) - 2 comments, 1 upvote - [Does this software has a report generation section on how much a certain preventive would cost?](https://www.g2.com/discussions/does-this-software-has-a-report-generation-section-on-how-much-a-certain-preventive-would-cost) - 2 comments, 1 upvote - [View MaintainX pricing details and edition comparison](https://www.g2.com/products/maintainx/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+14%3A39%3A44+-0500&secure%5Bsession_id%5D=0e8bfec6-0e06-42f1-8d29-dfbd1e9e24ba&secure%5Btoken%5D=0406c0a1ad79faac0504618fa6b46c04e97d58a48e526c9830626057b5293b95&format=llm_user) ## MaintainX Integrations - [Epicor CPQ](https://www.g2.com/products/epicor-cpq/reviews) - [FastField Forms](https://www.g2.com/products/fastfield-forms/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hippo](https://www.g2.com/products/hippo/reviews) - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) - [ifm moneo](https://www.g2.com/products/ifm-moneo/reviews) - [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) - [Ignition](https://www.g2.com/products/inductive-automation-ignition/reviews) - [Ignition](https://www.g2.com/products/ignition/reviews) - [Kepware+](https://www.g2.com/products/ptc-kepware/reviews) - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) - [Mavin Apps](https://www.g2.com/products/mavin-apps/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [Nuvolo Connected Workplace](https://www.g2.com/products/nuvolo-connected-workplace/reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SPARETECH](https://www.g2.com/products/sparetech/reviews) - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## MaintainX Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Monitoring** - Use - Reliability - Risk **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Task Tracking** - Activity Feed - Task Schedules - Comments **Asset Definition** - Asset Register - Relationships - Costs - Types **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Knowledge Base** - Q & A - Link Sharing - Searchable **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Analytics** - Dashboards - Performance - Forecasting **Execution** - Planning - Scheduling - Collaboration **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Asset Tracking** - Location - Status - History **Security** - Verification - Role-Based Permission - Public vs Private **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Inventory** - Locations - Spare Parts - Valuation **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Facility Management** - Autonomous Task Execution **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Communication** - Social Features - Tagging - Upload - Comments **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Generative AI** - AI Text Summarization **Field Service ** - Planning - Tracking - Client Communications **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration **Analytics** - Dashboards - Performance - Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Vendor Management - Service Request Portal - Reporting & Dashboards - Mobile Field Access **Integration** - ERP - CAD & PLM - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top MaintainX Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (680 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) - 4.4/5.0 (286 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) - 4.6/5.0 (534 reviews)