---
title: Kinetic Reviews
meta_title: 'Kinetic Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 733 reviews by the users' company size, role or industry
  to find out how Kinetic works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 733
  scale: '5'
date_modified: '2026-07-11'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# Kinetic Reviews
**Vendor:** Epicor  
**Category:** [Mixed Mode ERP Software](https://www.g2.com/categories/mixed-mode-erp)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 733
## About Kinetic
Epicor Kinetic is a cloud-first enterprise resource planning (ERP) system specifically designed for manufacturing organizations. This comprehensive solution integrates essential business functions such as finance, supply chain management, production planning, quality control, service, and analytics into a unified platform. By consolidating these core operations, Kinetic enables teams to effectively manage data and processes across various departments, enhancing overall operational efficiency. Targeted primarily at discrete, make-to-order, engineer-to-order, and mixed-mode manufacturers, Kinetic addresses the unique challenges faced by these industries. It is particularly beneficial for organizations that require seamless coordination of operations from the initial stages of estimating and purchasing through to production, shipment, and financial reporting. The platform is equipped with manufacturing and planning tools that facilitate production management, scheduling, materials requirements, and shop floor coordination, ensuring that all aspects of the manufacturing process are streamlined and transparent. Kinetic’s capabilities extend to supply chain, inventory, and warehouse management, which support purchasing, supplier collaboration, and order fulfillment. Additionally, the financial management and analytics features allow users to track costs, margins, and operational performance in a single environment, providing valuable insights into business results. The inclusion of workflow automation, embedded AI capabilities, and extensibility tools further enhances the user experience by reducing manual tasks and supporting role-based processes, making it easier for teams to focus on strategic initiatives. The Kinetic platform is designed for a diverse range of users, including operations leaders, plant managers, supply chain teams, production planners, finance teams, IT stakeholders, and other business users who require shared visibility into manufacturing and commercial processes. Common use cases encompass production scheduling, inventory and materials management, quality tracking, product configuration, project-based manufacturing, and multi-site coordination. Organizations looking for an ERP solution that supports global operations or offers browser-based access often consider Kinetic as a viable option. Epicor Kinetic is utilized across various sectors, including industrial machinery, fabricated metals, electronics and high-tech, automotive, aerospace and defense, medical devices, and plastics. With its AI-driven capabilities, Kinetic not only supports day-to-day ERP activities but also assists in decision-making and workflow management, positioning manufacturers for future-ready business and digital transformation. This singular ERP solution is designed to adapt to the evolving needs of manufacturers, ensuring they remain competitive in a rapidly changing landscape.



## Kinetic Pros & Cons
**What users like:**

- Users find Kinetic&#39;s **ease of use** beneficial for navigation, query running, and dashboard creation. (48 reviews)
- Users appreciate the **powerful and flexible features** of Kinetic, enhancing data capture and personalization for their businesses. (28 reviews)
- Users value the **customization options** in Kinetic, allowing tailored applications to meet specific business needs. (27 reviews)
- Users appreciate the **ease of customization** in Kinetic, allowing tailored solutions for diverse business requirements. (26 reviews)
- Users value the **customization flexibility** of Kinetic, tailoring applications to meet specific business requirements effortlessly. (26 reviews)
- Users value the **customization options** in Kinetic, enhancing personalization and overall user experience significantly. (25 reviews)
- Functionality (25 reviews)
- User Interface (22 reviews)
- Intuitive (21 reviews)
- Flexibility (20 reviews)

**What users dislike:**

- Users face a challenging **learning curve** with Kinetic’s interface and complex upgrade processes, impacting productivity negatively. (26 reviews)
- Users find Kinetic to be **not user-friendly** , citing issues with navigation, audit logs, and difficult dashboard customization. (21 reviews)
- Users find the **learning difficulty** of Kinetic frustrating, citing challenges with navigation and dashboard customization. (19 reviews)
- Users find the **missing features** in Kinetic, especially for finance and specific regional compliance, frustrating and limiting. (19 reviews)
- Users struggle with **navigation difficulty** , citing poor error messages and a lack of user-friendly solutions. (19 reviews)
- Users report **slow performance** with Kinetic, often attributing it to internal server issues and complicated configurations. (16 reviews)
- Limited Customization (14 reviews)
- Not Intuitive (14 reviews)
- Software Bugs (14 reviews)
- Bug Issues (13 reviews)

## Kinetic Reviews
  ### 1. Brand new to Epicor

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2019

**What do you like best about Kinetic?**

Being able to setup true accounting rules has been very helpful for me as I did not have that in the past.  I also love being able to export a lot of information into Excel.  Labor tracking is very useful as well.

**What do you dislike about Kinetic?**

I dislike the reports that come out of the box.  It is also not always user friendly.

**What problems is Kinetic solving and how is that benefiting you?**

We are in the process of trying to use Epicor to help us with supply chain management as well as streamlining manufacturing schedules.  We are beginning to see the benefits of using MRP although we still have a long way to go to use it correctly.

  ### 2. Easy and Intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michelle H. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

Ability to track costs across job and actively manage bill of materials. Understanding if my materials have been received or where they are in the process. 

**What do you dislike about Kinetic?**

Ability to add materials in job entry. Copy materials from job to job. Project management scheduling and capacity planning. (This might be something my company just doesn't use?)

**What problems is Kinetic solving and how is that benefiting you?**

Tracking job progression and costs for history to properly quote future jobs. 

  ### 3. Functional, yet Convoluted ERP

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2019

**What do you like best about Kinetic?**

Excellent for tracking production in a manufacturing environment.

**What do you dislike about Kinetic?**

The system itself is overly complex and contains excessive fields. Customization is reset upon upgrades and businesses with high field differential will not benefit.  

**What problems is Kinetic solving and how is that benefiting you?**

Keeping tabs on varying customers along with stream lining data and order management. Storage of customer data has been excellent.

  ### 4. Epicor ERP Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

My favorite part of Epicor ERP is the simple functions available in BAQs and Dashboard, as well as the Time Phased Material Reports.

**What do you dislike about Kinetic?**

My company needs a simpler way to manage repairs. There are too many steps and screens involved in repairs. We have approx 100 serialized items that come to our shop for repair without prior notice. Each repair takes approx 20 minutes, with very little revenue per repair. This means that we need a one step process to take in the product and add parts for repair.

**What problems is Kinetic solving and how is that benefiting you?**

Time Phased reporting has allowed us to keep our inventory at optimum levels.

  ### 5. Decent Software for Business Professionals

**Rating:** 3.0/5.0 stars

**Reviewed by:** Chris S. | Office Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2018

**What do you like best about Kinetic?**

The tracking software in Epicor is top notch. It allows you to search, in detail, everything related to a job down to a T. Paying Invoices is also easier, as Purchase Order Entry, Invoice Entry, Receipt Entry, etc. are all quite simple and easy to use. These software components have improved workflow in our industry, and helped to make our employees more efficient.

**What do you dislike about Kinetic?**

I dislike that from time to time the software will crash unexpectedly, but such is the nature of a cloud based platform. I also dislike that when there are problems with the software, getting a fix from the company can take weeks, sometimes longer.

**Recommendations to others considering Kinetic:**

If you don't have high speed internet access available, I would recommend the standard version of this software. You do not have to worry about Epicor updating their servers and causing you to lose what you are in the process of completing. 

**What problems is Kinetic solving and how is that benefiting you?**

As mentioned before, we have solved efficiency needs. Since switching from Quickbooks, we have noticed significant improvements in both detail and efficiency. Workflow goes faster, and employees get more done.

  ### 6. Great Toolset

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel T. | Mr, Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

The standard toolset Epicor provides gives you the ability to create and bespoke the product really empowering the customer to leverage this great functionality to address any issues that the off teh shelve product does not.

**What do you dislike about Kinetic?**

The functionality in the quality product

**Recommendations to others considering Kinetic:**

Great tool to leverage the standard toolset

**What problems is Kinetic solving and how is that benefiting you?**

Streamlining business processes, bespoke customisations to address quality functionality require by the industry 

  ### 7. no happy with support

**Rating:** 1.0/5.0 stars

**Reviewed by:** kathy d. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

I think it handles a lot of things.  The MOM and BoB are good as is the releases.  

**What do you dislike about Kinetic?**

The support is horrible.  We have n\had a multude of issues with Multi-Server and the support in Mexico is horrible.  They ask the same questions everytime the call.  They fix one problem and break something else 

**What problems is Kinetic solving and how is that benefiting you?**

more up to date financials and manufacturing issues

  ### 8. Purchasing decision-process

**Rating:** 4.5/5.0 stars

**Reviewed by:** James S. | Chief financial officer , Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

Sales team made sure I understood what the offerings were and the cost.   Understood my business well to put on a demo that blew the competition away 

**What do you dislike about Kinetic?**

In the middle of implementation still but have not had many negatives in the whole process

**What problems is Kinetic solving and how is that benefiting you?**

We will have the ability to manage our business for the first time instead of just reporting results 

  ### 9. Epicor provides us the tools that let us run our business the way we wish to

**Rating:** 4.0/5.0 stars

**Reviewed by:** Larry K. | VP of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Excellent Toolset.  Very intuitive to use.  Easy of pulling data from the system

**What do you dislike about Kinetic?**

Despite being told that upgrades would be very easy.  I find them to be more time consuming than I had thought.

**Recommendations to others considering Kinetic:**

Take a hard look at all aspects just like any other ERP system that you look at.

**What problems is Kinetic solving and how is that benefiting you?**

Better handle on Inventory.  Better integration of all systems

  ### 10. Adaptability of Scheduling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve K. | Steve Kyte, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

Scheduling can be made as complex and as simplistic as you require, limiting scheduling based on capacity, qty capability or finitely by time.
System can be adapted and customisation of dashboards and baq can be used to provide differing views depending on the audience.

**What do you dislike about Kinetic?**

Language and terminology can be misleading in some cases.

**What problems is Kinetic solving and how is that benefiting you?**

MRP
Scheduling
Configuration and BOM Maintenance

  ### 11. ERP Selection Process

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

Very impressed by the Epicor Team (Elliott Zito) to pull together a time critical ERP demo for our company.  We were just about to sign with another manufacturing system, but the Epicor Team pulled a lot of strings to give us a professional presentation.  We just signed with Epicor ERP 10.  Can't wait to get this implemented!

**What do you dislike about Kinetic?**

We are a new user and have not started on Epicor yet. Our expected go-live date is Nov 1

**What problems is Kinetic solving and how is that benefiting you?**

WE are currently using Made 2 Manage and have outgrown its capabilities.  We are hopeful that Epicor is our solution.

  ### 12. Vantage to Epicor 10

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diane S. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2019

**What do you like best about Kinetic?**

Epicor 10 is very user friendly.  Updating patches simplified.

**What do you dislike about Kinetic?**

The color scheme could have more choices.

**Recommendations to others considering Kinetic:**

Utilize the training materials and resources.  They really assist with using the application.  Field help, application help, as well as technical information regarding fields.  



**What problems is Kinetic solving and how is that benefiting you?**

Utilizing the application the way it was intended to work helps to improve on our process and reduces tasks.  

  ### 13. Administration On An Island

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott W. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

I enjoy the robust feature set.  There are many options included to make my life easier as an administrator.

**What do you dislike about Kinetic?**

The ease of use for less experience users leaves something to be desired.

**Recommendations to others considering Kinetic:**

Learn all you can!

**What problems is Kinetic solving and how is that benefiting you?**

Streamlining all operations through  Epicor.  Having a unified system for all of our operations (POS, P&R, accounting, etc.) has been extremely beneficial

  ### 14. Long Time Customer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dan B. | IT Infrastructure Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

The epicor product has grown to a usable and stable product that people are able to easily figure out.

**What do you dislike about Kinetic?**

The biggest issue is the support for customer not on the current version.  

**Recommendations to others considering Kinetic:**

This is a good product that can do a great deal for the company.

**What problems is Kinetic solving and how is that benefiting you?**

We use epicor for everything except for configuration of our product.

  ### 15. Great product that I need to learn much more about

**Rating:** 2.5/5.0 stars

**Reviewed by:** Charles J. | Quality Assurance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Kinetic?**

Epicor ERP is a all in one system but I need to expand my knowledge.

**What do you dislike about Kinetic?**

I dis-like some of the configurations but have worked through the issues.,

**Recommendations to others considering Kinetic:**

I would recommend to others using Epicor ERP to fully understand there needs before implementing ERP.

**What problems is Kinetic solving and how is that benefiting you?**

Account and Operation and Warehouse. That you can do everything within one system.

  ### 16. Since last 2 Years I have working on it and my experience with this product is very good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2019

**What do you like best about Kinetic?**

Easy to implement and very easy to understand and work

**What do you dislike about Kinetic?**

It's take too much time for sometime opens with forms otherwise it's good

**What problems is Kinetic solving and how is that benefiting you?**

Business process are very easy fit up with epicor no any extra effort for fit my business into it

  ### 17. CMS is the product we use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Ease of use.  Familiarity - Been using the product since 1995. 

**What do you dislike about Kinetic?**

Help Desk Support has drastically changed in the past few years and we are struggling to provide our user community with the support and advancement they require for existing or new uses of the software.

**Recommendations to others considering Kinetic:**

It's a good product for Automotive Manufacturing however the help desk support needs more work to get it to what is was 3 years ago.

**What problems is Kinetic solving and how is that benefiting you?**

Real-time PLC Integrated shop floor data collection.  Still working to find best solution for each of our Production plants. 

  ### 18. CMS Product 

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

The software processing is top notch.   It handles the EDI interface wonderfully.  There are still a few knowledgeable people left which is helpful.

**What do you dislike about Kinetic?**

Support, first level is terrible.   They have no or little understanding of the manufacturing process or the system.   It is not a good set up.

**Recommendations to others considering Kinetic:**

The support is not what it was 2 years ago and puts you at risk if you are starting up.   I would not recommend any EPICOR product as a result of this

**What problems is Kinetic solving and how is that benefiting you?**

Production entry in a timely manner, inventory accuracy, scheduling

  ### 19. Epcior is powerful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alan H. | President CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

I like the speed of access to information

**What do you dislike about Kinetic?**

Not much. Perhaps that they require you to upgrade so fast. But this morning in the session they said upgrade requirements are becoming more lenient.

**Recommendations to others considering Kinetic:**

It will advance your company

**What problems is Kinetic solving and how is that benefiting you?**

More productivity simply from speed of information. Also better cost control and accountability

  ### 20. Epicor Configurator helped cut down our lead time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about Kinetic?**

Epicor makes a test environment very easy to create, update and maintain so we do not need to worry about product being not saleable while we error proof our processes.

**What do you dislike about Kinetic?**

I do not have a complaint on something I dislike

**Recommendations to others considering Kinetic:**

There is a lot of users in the midwest manufacturing industry.  Epicor does a nice job of product updates and releases.

**What problems is Kinetic solving and how is that benefiting you?**

We have been able to error proof our order process with rules and logic and ship the customer an application that will assist their end user.

  ### 21. so far so good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alejandro M. | VP of manufacturing, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

all the tools available for me to run production. 

**What do you dislike about Kinetic?**

the implementation process has not been great. the consultant we had left the company in the middle of implementation. this delayed our go live date.

**Recommendations to others considering Kinetic:**

ensure you have a team of people working on the implementation

**What problems is Kinetic solving and how is that benefiting you?**

tracking our production time

  ### 22. Cost accountant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Noe R. | cost accountan, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

user friendly. configuration can be done without the use of costly consultants

**What do you dislike about Kinetic?**

limited report out the box. The system reports are very limited. users must acquire additional training to conduct BAQ's or SSRS reports and purchase add ons.


**What problems is Kinetic solving and how is that benefiting you?**

getting meaningful data out of the system to drive business decisions.

  ### 23. data manger

**Rating:** 3.0/5.0 stars

**Reviewed by:** justyna y. | Director of product systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

Inventory Managemnt, Production Managemt. Product most of the time follow natural manufacturing processes

**What do you dislike about Kinetic?**

Like of reporting out of the box, hard to understand for emplyee without ERP background

**Recommendations to others considering Kinetic:**

Review company processes and make sure that prodcut supports their functionality

**What problems is Kinetic solving and how is that benefiting you?**

Prodcution Managemnt, verifing prouct flow, instant acess to data

  ### 24. Epicor Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about Kinetic?**

Interoperability, flexibility, Adaptability of the software in general. Ease of use and training features not necessarily friendly setup. Excellent licensing features, user and permissions management is a big plus.

**What do you dislike about Kinetic?**

Slow response, lack of sufficient log information for troubleshooting and addressing issues in a timely manner. Management console has remained defective without proper addressing from our Epicor partners for over two years. Upgrades are easy, but not straightforward.

**Recommendations to others considering Kinetic:**

Find a solid 3rd party consultant, we did not have a good experience with inside consulting resources. Epicor is highly responsive on the support side but at times is needed to fine tune the consulting end of it.


**What problems is Kinetic solving and how is that benefiting you?**

Fully integrated response for aerospace manufacturing. Multi user interface is highly responsive. License management is a big plus. 

  ### 25. Epicor Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about Kinetic?**

I like the ability to be able to customize Epicor to suite our companies needs. I also like the support forums and the wide variety of support available.

**What do you dislike about Kinetic?**

Getting support from Epicor is often difficult and extremely time consuming. Most of the time the information submitted in support tickets is overlooked and often the same questions answered dozens of times.

**What problems is Kinetic solving and how is that benefiting you?**

We are solving business problems of being able to more accurately identify costs associated with manufacturing and being able to analyze real-time data.

  ### 26. Systems Analyst

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Military | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Ability to track costs through the production process.

**What do you dislike about Kinetic?**

User Experience needs work along with a useful CRM. The support team has also been hit or miss and I tend to spend a lot of valueble time going back and forth on things I have already stated in the ticket.

**What problems is Kinetic solving and how is that benefiting you?**

On time delivery, proper costing of parts, and data analysis as we start to tighten up our processes. It has also allowed us to gain visibility among all departments without having everything siloed in Excel spreadsheets.

  ### 27. Learning on the Go

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

I like that epicor has integrated functionality allowing me to discover data in real time. Our company needs to have information readily available and the use of epicor has streamlined getting the information.

**What do you dislike about Kinetic?**

It has the flexibility to handle multiple business models. In my experience, an out of the box rigid system would have helped getting the system going.

**Recommendations to others considering Kinetic:**

Spend the time upfront getting prepared. 

**What problems is Kinetic solving and how is that benefiting you?**

We are using job tracking and job reporting to determine how we rank against what our cost projections were.

  ### 28. Awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elizabeth K. | Materials Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

Epicor ERP has many options and it will work every well with our company..

**What do you dislike about Kinetic?**

Epicor ERP has some options that are hard to follow. 

**Recommendations to others considering Kinetic:**

Make sure very one is trained.

**What problems is Kinetic solving and how is that benefiting you?**

Our company was operating via paper. Epicor will allow us to get to the next level. 

  ### 29. Support is lacking/There should be a consaultant that knows your business inside and out

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2019

**What do you like best about Kinetic?**

I like that everything can be linked together for easier managing of items between multiple departments

**What do you dislike about Kinetic?**

lack of training knowledge prior to implementation ( this could be our IS issue ). Hard to know what we have and how to fully utilize it within our business structure 

**Recommendations to others considering Kinetic:**

Get proper training and a set of super users fully trained prior to go live. Know how Epicor is best used with your business practices/work flows

**What problems is Kinetic solving and how is that benefiting you?**

Haven't truly figured this one out yet 

  ### 30. Great platform but support is lacking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tandra T. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

The customization features, the flexibility of the system to display informat.ion that is important to myself and the company I work for

**What do you dislike about Kinetic?**

Quality and availability of support resources are lacking. Logging a ticket is difficult and cumbersome. 

**What problems is Kinetic solving and how is that benefiting you?**

Understanding the true cost of our business processes

  ### 31. Thomas' review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2019

**What do you like best about Kinetic?**

Epicor offers a lot of possibilities to control and use processes in our company. Unfortunately, after 6 months after go-live many of us are not ready to absorb and implement this.

**What do you dislike about Kinetic?**

Epicor is focused to North American users. However, as a German company we often encounter struggles in how stuff is implemented. Also, handling of sales of lot contolled parts--as our company has a lot of--is neglegted, as far as we feel it ;-)

**What problems is Kinetic solving and how is that benefiting you?**

running a medical products company, running frame order, subcontracts

  ### 32. Great Strides

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmine H. | Engineering Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Since starting to attend the cinferences we have learned so much to be able to maximaze our usage within our company.

**What do you dislike about Kinetic?**

Overall satisfied with the system. Technical support and consultants that we are able to work with have been phenomenol.

**What problems is Kinetic solving and how is that benefiting you?**

Properly tracking inventory and cost

  ### 33. ok system

**Rating:** 4.0/5.0 stars

**Reviewed by:** israel  d. | production control , Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

there is alot of functions for the system 

**What do you dislike about Kinetic?**

hard to learn to use, not alot of information to learn.  what is out to learn like the technical reference guides and manuals are hard to follow not alot of illustrations 

**What problems is Kinetic solving and how is that benefiting you?**

planning and air force defense 

  ### 34. good

**Rating:** 3.5/5.0 stars

**Reviewed by:** bipin c. | accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

good interaction with the peers and epicor emploees

**What do you dislike about Kinetic?**

nothing in particular. If we can make the courses survey before hand to see which is in demand

**What problems is Kinetic solving and how is that benefiting you?**

we have issue with some of business solutions which i have been able to find a workaround

  ### 35. 8 Years of Epicor

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

The ability to customize within the product.  Method/Data directives as well as the customization screens make it very easy

**What do you dislike about Kinetic?**

The smallest button is normally the more useful.  Also the 2 year support cycle is to short, would be better as a 3 year cycle

**Recommendations to others considering Kinetic:**

Take you time setting up the program and do not rush in to it

**What problems is Kinetic solving and how is that benefiting you?**

The program is used for Job Management, Sales Management, Inventory Management and finance. We benefit from having this all in one product

  ### 36. Epicor Insights 2019

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyle W. | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Great atmosphere creating the best environment for networking.  I also really learn a lot from the breakout sessions, specifically the labs.


**What do you dislike about Kinetic?**

Expensive upgrades and new integrations.

**What problems is Kinetic solving and how is that benefiting you?**

Looking to automate AP - also updating to the newest version for better mutli-company consolidation benefits.

  ### 37. ap invioce entry

**Rating:** 4.0/5.0 stars

**Reviewed by:** wanda z. | accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

the ease of use if not
 filled out correctly

**What do you dislike about Kinetic?**

in ap invioice entry the invoice number gets grayed out.  Makes my work inefficeint  when I don;t catch it right away have to delete and start over.

**What problems is Kinetic solving and how is that benefiting you?**

accounting  sometimes makes my life eaiser

  ### 38. We have learned a lot through each upgrade

**Rating:** 3.5/5.0 stars

**Reviewed by:** Devin M. | Vice President, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

we like having all the tools to run the business in one location

**What do you dislike about Kinetic?**

Sometimes hard to get the data you want out of the system

**Recommendations to others considering Kinetic:**

do your research and have a solid plan with milestones

**What problems is Kinetic solving and how is that benefiting you?**

scheduling
more knowledge of the jobs 

  ### 39. ERP 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

The depth of product coverage and available additional modules

**What do you dislike about Kinetic?**

I dislike the lack of inherent financial reporting in Epicor 9.05.a and need for excel and customization. 10 appears to be much more advanced for integration while maintaining the GL control and reducing errors. I am looking forward to it.

**What problems is Kinetic solving and how is that benefiting you?**

Our current business problems involved not understanding true business requirements and having too many modifications undocumented. We will improve this in migrating to version 10 in the future. 

  ### 40. Implementation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jason N. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Kinetic?**

Personalizations available                

**What do you dislike about Kinetic?**

Epicor way underestimated the needs of our company in the implementation.  ECC is very difficult to learn,

**Recommendations to others considering Kinetic:**

Be sure to test out your most complex products.

**What problems is Kinetic solving and how is that benefiting you?**

Need a system to run our complex manufacturing and distribution business

  ### 41. Quantum Leap for Bracalente

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott K. | Vice President / CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2019

**What do you like best about Kinetic?**

One year ago we were still on Vantage 6.1.  Now we are ERP 10.2.300!  On On we go!  

**What do you dislike about Kinetic?**

Just the things I don't know yet.  I expect to take back learning from Insights

**What problems is Kinetic solving and how is that benefiting you?**

How to handle Rework Operation in Mfg.

  ### 42. Epicor Overall Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bradley H. | ERP Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

It is very easy to navigate around the application

**What do you dislike about Kinetic?**

We have had some poor support issues where it is very difficult to get a hold of them and have them address issues

**What problems is Kinetic solving and how is that benefiting you?**

Everything from the shop floor to IT

  ### 43. Starting off/Go live process

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

I like that we have the ability to customize configurator and other processes. 

**What do you dislike about Kinetic?**

Some more complex customizations are not user friendly putting the burden on a select few.

**Recommendations to others considering Kinetic:**

Have someone other than the Epicor team to help with consulting, implementing, and customization. It isn't straight forward even for coders, Lag times are a pain so be prepared to wait especially on the cloud,

**What problems is Kinetic solving and how is that benefiting you?**

Customizing boat orders for individual customers. We acknowledge there are less part selection errors.

  ### 44. CMS 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kathy C. | Senior Materials Scheduler, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Presentations that show the different options that users are currently using and how to apply.

**What do you dislike about Kinetic?**

Doesn't seem to be a lot of information targeted toward CMS users.

**What problems is Kinetic solving and how is that benefiting you?**

Different option that are available in CMS and how to use them.

  ### 45. Best for manufacturing

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Epicor is extremely responsive and user friendly.  The updatable dashboards are handy and exporting data while creating your own views makes easier use.

**What do you dislike about Kinetic?**

Based on what my company does, it is more difficult to utilize certain features.  We do not manufacture, we  import finished goods.  This is not a systems issues, it's utilizing the system with workarounds to fit our products

**What problems is Kinetic solving and how is that benefiting you?**

Streamlining data and analyzing sales.  Benefits to create your own dashboards make selecting data easier.  

  ### 46. Reviewing Epicor

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael M. | Industrial Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

Simple and easy to use. Being able to access it anywhere.

**What do you dislike about Kinetic?**

Shop floor management and reporting is lacking a little.

**Recommendations to others considering Kinetic:**

Use consultants don't attempt transitions alone -- make it simple, continuously improve

**What problems is Kinetic solving and how is that benefiting you?**

Inventory Management. Job Scheduling. Order Quantities.

  ### 47. ERP that works

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

Epicor is a nice mid-point between some of the low end offerings and large, costly solutions.

**What do you dislike about Kinetic?**

Sometimes support has been less than efficient at resolving issues within the application, which forced us to reach out to third party help or resolve the issues ourselves.

**Recommendations to others considering Kinetic:**

Carefully plan the amount of resources required for a successful implementation.  It doesn't pay off in the end if one skimps up front.

**What problems is Kinetic solving and how is that benefiting you?**

Managing inventories, financials, sales, reporting, etc

  ### 48. Happy with the ability to get raw data

**Rating:** 3.0/5.0 stars

**Reviewed by:** Steven X. | Manager, FP&A, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Kinetic?**

The ability to pull raw data and identify system process through fields and cell information

**What do you dislike about Kinetic?**

The amount of fields and not always intuitive systems with out leveraging my IT/BS department

**What problems is Kinetic solving and how is that benefiting you?**

Pulling data to forecast

  ### 49. The product is flexible and easy to use, only lacks in customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Kinetic?**

I like the flexibility to use nearly any screen with Excel for both downloading/uploading data. All of our functional teams are used to using Excel so the ability of all users to easily use that feature is very important.

**What do you dislike about Kinetic?**

Customer support for upgrading has been very difficult.  They require a lot of hand holding and don't pay attention to customer needs

**What problems is Kinetic solving and how is that benefiting you?**

We do all our financials, sale orders, purchasing, mrp, etc. 

  ### 50. erp review

**Rating:** 4.0/5.0 stars

**Reviewed by:** gina u. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Kinetic?**

access to data on all processes; modern, always looking to grow/improve

**What do you dislike about Kinetic?**

sometimes quite slow;  documentation does not always follow through

**Recommendations to others considering Kinetic:**

User training & engagement at implementation most important

**What problems is Kinetic solving and how is that benefiting you?**

currently:  product configuration;  recently SSRS reports


## Kinetic Discussions
  - [How much does Epicor ERP cost?](https://www.g2.com/discussions/how-much-does-epicor-erp-cost)
  - [What are the main features of ERP?](https://www.g2.com/discussions/kinetic-what-are-the-main-features-of-erp)
  - [What is Epicor software used for?](https://www.g2.com/discussions/what-is-epicor-software-used-for)
  - [What is Epicor ERP system?](https://www.g2.com/discussions/what-is-epicor-erp-system)

- [View Kinetic pricing details and edition comparison](https://www.g2.com/products/epicor-kinetic/reviews?page=31&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-11+13%3A37%3A25+-0500&secure%5Bsession_id%5D=a658ad60-7b7c-41dd-97a7-abb63f2febea&secure%5Btoken%5D=d785ce17440b536465ac5fc8960ea9833ed70abe551e9179b137f1876a24cbe6&format=llm_user)
## Kinetic Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Ancora](https://www.g2.com/products/ancora/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [BarTender](https://www.g2.com/products/bartender/reviews)
  - [ebridge - CORE](https://www.g2.com/products/ebridge-core/reviews)
  - [Endowance](https://www.g2.com/products/endowance/reviews)
  - [Grow.com](https://www.g2.com/products/grow-com/reviews)
  - [Kofax](https://www.g2.com/products/kofax/reviews)
  - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews)
  - [Octave Sequence Enterprise (EcoSys)](https://www.g2.com/products/octave-sequence-enterprise-ecosys/reviews)
  - [Phocas Software](https://www.g2.com/products/phocas-software/reviews)
  - [Serrala](https://www.g2.com/products/serrala/reviews)
  - [SourceDay Platform](https://www.g2.com/products/sourceday-platform/reviews)
  - [Sovos](https://www.g2.com/products/sovos/reviews)
  - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)
  - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews)
  - [Sugar Serve](https://www.g2.com/products/sugar-serve/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)

## Kinetic Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Metadata**
- Repository
- Taxonomy
- Types

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Methods

**Production Control - Manufacturing Execution System (MES)**
- Scheduling
- Dispatching
- Execution

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- Shelf Life
- Traceability
- Hazardous Materials

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Data Management**
- Version Control
- Alignment
- Workflows
- Lifecycle

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management

**Generative AI**
- AI Text Summarization

**Production Monitoring - Manufacturing Execution System (MES)**
- Materials Movement
- Quality Control
- Operations Traceability

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Data Collection and Analysis - Manufacturing Execution System (MES)**
- Performance Analysis
- Machine and equipment
- Document Control
- Collect Manufacturing Data

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Pricing & Discounts

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs

**Integration - Manufacturing Execution System (MES)**
- Machine and equipment
- Manufacturing Software
- Internet of Things (IoT)

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense

**Manufacturing**
- MRP
- Formulas & Recipes
- MPS
- Shop Floor
- WIP
- Work Orders
- Co-Products & By-Products
- Batch Management

**Discrete Manufacturing**
- MRP
- MPS
- Shop Floor
- WIP
- Work Orders
- BOM

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Artificial Intelligence - Manufacturing Execution System (MES)**
- Predictive Analytics
- Real-time Monitoring
- Adaptive Planning

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards

**Quality Management**
- Inspections
- Rework
- Waste
- Defects
- Recalls
- Compliance
- Customer Requirements

**Process Manufacturing **
- Formulas & Recipes
- Co-Products & By-Products
- Batch Management

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Agentic AI - Manufacturing Execution System**
- Cross-system Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation

**Distribution**
- Picking & Packing
- Custom Packing
- Labelling
- Shipping
- Tracking

**ETO Manufacturing**
- Engineering
- Product Configuration
- Concurrent Engineering

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Service**
- Maintenance

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI  - Process ERP**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Payroll**
- Direct Deposit
- Tax Calculation
- Reporting and Dashboards

**Agentic AI  - Mixed Mode ERP**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**AI**
- Data Extraction
- Invoice Processing
- Expense Management
- Fraud Detection
- Tax Compliance
- Support Chatbots
- Bank Reconciliations
- Report Generation
- Customizable Alerts
- Predictive Analytics

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Offline
- Expense Tracking
- Invoice Management

**Agentic AI - Accounting**
- Autonomous Task Execution

## Top Kinetic Alternatives
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (862 reviews)
  - [Syspro](https://www.g2.com/products/syspro/reviews) - 4.1/5.0 (245 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,710 reviews)

