--- title: MaintainX Reviews meta_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1549 reviews by the users' company size, role or industry to find out how MaintainX works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 1549 scale: '5' date_modified: '2026-08-12' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # MaintainX Reviews **Vendor:** Autodesk **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.8/5.0 **Total Reviews:** 1,549 ## About MaintainX MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com. ## MaintainX Pros & Cons **What users like:** - Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. (574 reviews) - Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. (266 reviews) - Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. (236 reviews) - Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. (216 reviews) - Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** (208 reviews) - Users find MaintainX to be **intuitive and user-friendly** , facilitating quick training and easy implementation. (203 reviews) - Efficiency (191 reviews) - Implementation Ease (185 reviews) - Helpful (171 reviews) - User Interface (162 reviews) **What users dislike:** - Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. (117 reviews) - Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. (84 reviews) - Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. (68 reviews) - Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. (67 reviews) - Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. (59 reviews) - Users express concerns about **poor reporting capabilities** in MaintainX, highlighting the need for better customization and accuracy. (52 reviews) - Expensive (49 reviews) - Learning Curve (48 reviews) - Feature Limitations (43 reviews) - Lack of Customization (41 reviews) ## MaintainX Reviews ### 1. Modern, Improving CMMS with Gaps in Communication and Leadership **Rating:** 2.5/5.0 stars **Reviewed by:** Reid B. | Business Solutions Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about MaintainX?** MaintainX is a modern product that delivers something much closer to a viable experience than anything else on the market for a CMMS at the moment. They are also actively working to improve the platform and push frequent updates without causing much contention. However, like many companies this size, they do struggle with internal communication. For example, customer service reps will often be surprised to see updates in real time with end users on a call, and the enhancement and feedback cycle is often ad hoc. Implementation is simple and they provide excellent support/flexibility through the process. Integrations are also readily available, but can be time-consuming/expensive to maintain. **What do you dislike about MaintainX?** The biggest negatives about MaintainX are on the personnel training and industry specialization side. They lack appropriate internal project management/oversight - through the Sales process in particular - but really across the board. The brightest point is that ongoing support staff, who are very responsive and helpful, but ultimately tend to lack real, down-to-earth understanding of the end user groups they support and struggle to make those connections over time since they are not given planned, consistent opportunities for real-world experience. I hope they will grow here in the future. By far the most negative experiences, however, are with the Sales team, and I would caution heavily to set clear expectations with any engagement. Related to their internal communication issues, they do not seem to have a wholistic awareness of their internal dependencies and will consistently promise things that they cannot deliver and then pass you to the implementation and ongoing support teams to resolve as best they can. I do think that this is the best product on the market right now, but this is a sore spot that needs serious improvement. **What problems is MaintainX solving and how is that benefiting you?** Asset Management, enterprise fiscal oversight, work order management, general maintenance modernization. ### 2. Easy to use, but it lacks some features **Rating:** 3.0/5.0 stars **Reviewed by:** joaquin H. | Ingeniero Gestión de Activos, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about MaintainX?** How friendly it is and how easy to use **What do you dislike about MaintainX?** There are functionalities that are missing and that I consider necessary, such as the ability to create a maintenance plan. This Program only allows generating work orders individually, which means that if I have a plan with 10 orders and need to reschedule them, I must do it one by one. **What problems is MaintainX solving and how is that benefiting you?** The application allows you to keep track of your assets, although it doesn't do so in a very organized manner and is not particularly easy to use, as it lacks sufficient dropdown menus. However, it facilitates the tracking of daily tasks and the quick creation of procedures. ### 3. Effortless Report Generation That Delivers Results **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about MaintainX?** generating reports, makes it easier reading data **What do you dislike about MaintainX?** bugs and minor issues can make it difficult and how long it takes to fix it **What problems is MaintainX solving and how is that benefiting you?** It's solving downtime and saving techs time ### 4. Good program, but still has room to grow. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about MaintainX?** The simplicity of opening work orders is great. **What do you dislike about MaintainX?** there is no dashboard where I can see things assigned to myself without having to search several filters. **What problems is MaintainX solving and how is that benefiting you?** streamlining communication and record keeping ### 5. Review of maintainx **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about MaintainX?** we have transferred our equipment CMM to it **What do you dislike about MaintainX?** it is not as simply as our paper based system **What problems is MaintainX solving and how is that benefiting you?** it has centralised our CMMS into an electronic system, saving a lot of papper ### 6. Difficult to PM multiple machines at the same time. **Rating:** 2.5/5.0 stars **Reviewed by:** Michael R. | Maintenance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2022 **What do you like best about MaintainX?** I'm told that through maintain X we can use it for inventory management as well as tracking time. **What do you dislike about MaintainX?** Cannot do multiple work orders or pms simultaneously **What problems is MaintainX solving and how is that benefiting you?** Keeping a synced inventory and parts list along with each machine is very helpful. **Official Response from Nick Haase:** > Hi Michael, Thank you for taking the time to bring this issue to our attention here on G2. I'm sorry to hear that you've had a frustrating experience performing multiple work orders or PMs simultaneously. Our team works hard to deliver an exceptional user experience and we regret that we didn't meet those expectations for you so far. Here's the good news - you can perform multiple work orders and PMs at the same time in MaintainX! Please reach out to our customer support or your account manager so that we can get further clarification around the specific issue you are facing. We will use this feedback to make our process better going forward and please reach out to us at any time if we can assist with anything else. Best, MaintainX ### 7. Duracell maintenance **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2022 **What do you like best about MaintainX?** Being able to correspond with colleages and have all the tools I need in one app. **What do you dislike about MaintainX?** If there is, I don't know about it, but I would like to disable notifications when I'm off. **Recommendations to others considering MaintainX:** A must-try. **What problems is MaintainX solving and how is that benefiting you?** We are communicating across the shifts at the job that my coworkers and I are knowledgeable of what is going on in the plant. ### 8. MaintainX **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about MaintainX?** I like that as soon as I log on, it shows me the work orders I'm responsible for at the top of the request list **What do you dislike about MaintainX?** some fellow employees tend to use other social media apps to accomplish the same functions of MaintainX **What problems is MaintainX solving and how is that benefiting you?** I'm receiving requests for services my department provides. Works like other apps. ### 9. Handyman **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about MaintainX?** I like alerts to my phone even when I'm working and convenient **What do you dislike about MaintainX?** I'm a carpenter and sometimes it did not aow for carpentry tools **Recommendations to others considering MaintainX:** Try it **What problems is MaintainX solving and how is that benefiting you?** Maintaining equipment for preventive maintenance instead of things breaking down ## MaintainX Discussions - [CAN YOU ADD MORE FEATURES?](https://www.g2.com/discussions/can-you-add-more-features) - 1 comment, 1 upvote - [MaintainX has totally transformed my service department](https://www.g2.com/discussions/29240-maintainx-has-totally-transformed-my-service-department) - 2 comments, 1 upvote - [Does this software has a report generation section on how much a certain preventive would cost?](https://www.g2.com/discussions/does-this-software-has-a-report-generation-section-on-how-much-a-certain-preventive-would-cost) - 2 comments, 1 upvote - [View MaintainX pricing details and edition comparison](https://www.g2.com/products/maintainx/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A09%3A34+-0500&secure%5Bsession_id%5D=9083488d-d37d-4e16-91c6-31a781cf2e73&secure%5Btoken%5D=58da0138ec0bba707358afd83fc7190e2747d3ae0d12107fd0b78f51b4c79439&format=llm_user) ## MaintainX Integrations - [AssetWatch](https://www.g2.com/products/assetwatch/reviews) - [Augury](https://www.g2.com/products/augury/reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [EBIS Software](https://www.g2.com/products/ebis-software/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) - [Ignition](https://www.g2.com/products/inductive-automation-ignition/reviews) - [Infor CloudSuite M3](https://www.g2.com/products/infor-cloudsuite-m3/reviews) - 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Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking - Alerts/Notifications **Monitoring** - Use - Reliability - Risk - Alerts/Notifications **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Task Tracking** - Activity Feed - Task Schedules - Comments **Asset Definition** - Asset Register - Relationships - Costs - Types **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Knowledge Base** - Q & A - Link Sharing - Searchable **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking - Funding Source Tracking - Inventory Tracking - IT Asset Tracking - Returns Tracking - Equipment Tracking - Check-in/Check-out - Delivery Tracking - Mobile Time Tracking - Fuel Tracking - Vehicle Tracking - Status Tracking - Multi-Location **Analytics** - Dashboards - Performance - Forecasting - Activity Dashboard **Execution** - Planning - Scheduling - Collaboration **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Asset Tracking** - Location - Status - History - Multi-Location - KPI Monitoring **Security** - Verification - Role-Based Permission - Public vs Private **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Inventory** - Locations - Spare Parts - Valuation **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Facility Management** - Autonomous Task Execution **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Additional Functionality** - Access Controls/Permissions - Cost Tracking - Resource Management - Compliance Tracking - KPI Monitoring - Performance Metrics - Document Management - Business Process Control - Collaboration Tools - Loss Tracking - Maintenance Scheduling - Downtime Tracking - Generative AI - Barcode/Ticket Scanning - Mobile Access - AI Copilot - Benchmarking - Real-Time Monitoring - Productivity Analysis - Real-Time Analytics - Work Order Management - Asset Lifecycle Management - Root Cause Analysis - Third-Party Integrations - Historical Trend Analysis - Customizable Reports - Workflow Management - Manufacturing Inventory Management - Data Capture and Transfer - Traceability - Data Import/Export - Status Tracking - Quality Management - Data Visualization - Utilization Reporting - API **Additional Functionality** - Compliance Management - Work Order Management - AI Copilot - Third-Party Integrations - Reminders - Activity Dashboard - Document Management - Inventory Management - Monitoring - Reporting & Statistics - Asset Assignment - Asset Kitting - Audit Management - Barcoding/RFID - Mobile Access - Digital Signature - User Management - Shipping Management - Asset Lifecycle Management - QR Codes - Reservations Management - Maintenance Management - Customizable Fields - Billing & Provisioning - Reporting/Analytics - Customizable Reports - GPS - Software License Management - Audit Trail - Tagging - Search/Filter - Historical Reporting - Contract/License Management - Customizable Forms - Purchase Order Management - Data Import/Export - Disposal Management - Generative AI - Maintenance Scheduling - Complaint Monitoring - Fixed Asset Management - Calendar Management - API - Workflow Management - Depreciation Management - Dispatch Management - Territory Management - Routing - Performance Metrics - Order Management - Route Optimization - Geolocation - Driver Management - Scheduling - Real-Time Updates - Real-Time Monitoring - Geofencing - Real-Time Notifications - Transportation Management - GIS Integration - Geographic Maps - Real-Time Reporting - Employee Management - AI/Machine Learning **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Communication** - Social Features - Tagging - Upload - Comments **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Generative AI** - AI Text Summarization **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Field Service ** - Planning - Tracking - Client Communications - Asset Tracking - Inventory Tracking - Location Tracking - Status Tracking - Cost Tracking - Asset Planning - IT Asset Tracking - Activity Tracking - Warranty Tracking - Equipment Tracking **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration **Analytics** - Activity Dashboard - Performance - Budgeting/Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards - Task Management - Equipment Maintenance - Predictive Maintenance - Document Management - Inspection Management - Compliance Management - Technician Management - Asset Lifecycle Management - Calibration Management - Calendar Management - Inventory Management - Key & Lock Management - Safety Management - Job Management - Audit Management - Customizable Reports - For Mechanical Equipment - Fixed Asset Management - Dispatch Management - Purchase Order Management - Contact Management - Workflow Management - Purchase Order Management - Historical Reporting **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Vendor Management - Service Request Portal - Reporting & Dashboards - Mobile Field Access - Facility Asset Management - Task Management - Equipment Maintenance - Preventive Maintenance - Audit Management - Service Request Management - Asset Lifecycle Management - Parts Management - Visitor Management - Inspection Management - Workflow Management - Communication Management - Work Order Management - Equipment Management - Compliance Management - Space Management - Incident Management - Contract/License Management - Maintenance Management - Materials Management - Invoice Management - Fixed Asset Management - Document Management - Activity Dashboard - Historical Reporting - Calendar Management **Integration** - ERP - CAD & PLM - Accounting - Asset Accounting **Additional Functionality** - Monitoring - Barcode/Ticket Scanning - Audit Trail - Scheduling - Billing & Invoicing - Facility Scheduling - Inventory Tracking - Automated Scheduling - AI Copilot - Reporting & Statistics - Mobile Access - Alerts/Notifications - Cost Tracking - Generative AI - Maintenance Scheduling - Real-Time Data - Task Scheduling - API - Barcoding/RFID - Service History - Equipment Tracking - Third-Party Integrations - Asset Tracking - Document Storage - Multi-Location - GPS - Reminders - Customer Database - Customizable Forms - Customizable Fields - Warranty Tracking - Reporting/Analytics - Activity Tracking - Access Controls/Permissions - Data Import/Export - Inventory Control - Real-Time Notifications - Budgeting/Forecasting - AI Summarization - Chatbot - Resource Allocation - Downtime Tracking - Workflow Automation **Additional Functionality** - Customizable Forms - Checklists - Real-Time Data - Activity Tracking - Real-Time Notifications - Facility Scheduling - Status Tracking - API - Generative AI - Inventory Control - AI Copilot - Maintenance Scheduling - For Schools - Alerts/Notifications - Multi-Location - Access Controls/Permissions - Customizable Reports - Commercial Properties - Residential Properties - Data Import/Export - Audit Trail - Third-Party Integrations - Corrective and Preventive Actions (CAPA) - Reporting/Analytics - Billing & Invoicing **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Workflow Management - Task Scheduling - AI/Machine Learning - Preventive Maintenance - Reporting & Statistics - Predictive Maintenance - Facility Management - Historical Reporting - Equipment Management - IT Asset Management - Mobile Access - Asset Lifecycle Management - Inspection Management - Work Order Management - Barcode/Ticket Scanning - Software License Management - Maintenance Scheduling - Purchase Order Management - Document Management - Asset Categorization - Maintenance Management - Compliance Management - Generative AI - Audit Management - IoT Device Management - Energy Management - AI Copilot - Fixed Asset Management - Parts Management - Utilization Reporting - Inventory Management - Real-Time Data - Data Import/Export - Alerts/Notifications - Depreciation Management - Contract/License Management - Task Management - Audit Trail - Customizable Reports - Disposal Management - Customizable Fields - Barcoding/RFID - Equipment Maintenance ## Top MaintainX Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (684 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) - 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