MaintainX Reviews & Product Details

I like being able to track all my assets and maintenance in real time, which makes it much easier to stay on top of everything. Review collected by and hosted on G2.com.

Nothing yet—I need a bit more time to see if there’s anything that could be improved or done better. Review collected by and hosted on G2.com.

The very super-fast response time with valuable information. The team always follows up with offers to help in case I forget. They offer to do many tasks for me to show examples. Review collected by and hosted on G2.com.

Nothing at this time. IM very satisfied with the product and service. Review collected by and hosted on G2.com.

MaintainX is helpful for myriad reasons. The ability to organize and visualize our preventive maintenance procedures, assets, and parts allows our business to spend less time understanding what we're looking at and more time preventing costly downtime and needless mistakes. On top of that, it helps keep our schedules on point, whether it's maintenance, compliance, or day-to-day tasks. Being able to upload documents and use Copilot to help craft procedures gives us a great starting off point for building our preventive maintenance program. The UI is intuitive and easy to navigate. We also enjoy that we have the ability to API our own software with MaintainX. The software runs well, and the staff are knowledgeable and efficient supporters when we need them. All in all, MaintainX is a great value for any business looking to take their facilities maintenance to the next level. Review collected by and hosted on G2.com.

There is very little that I dislike about MaintainX. For new users, the depth and breadth of the program can be somewhat intimidating. After using the software for a short while, that feeling is replaced with one of confidence-both in the knowledge of how to navigate the system, and in the system's ability to manage preventive maintenance schedules and keep your business on track and performing profitably. Review collected by and hosted on G2.com.

I appreciate MaintainX for its capacity for customization. I can easily create or change work orders and procedures to meet the needs of the business. I really appreciate the fact that I can change how the procedure flows based on the technicians' answers. This gives consistent and repeatable direction to the technician. Review collected by and hosted on G2.com.

I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful. This process involves grabbing the field and dragging it up or down to its desired position and releasing the mouse button. This practice is successful only about half of the time and can be frustrating when you've dragged it past 25 fields. An unsuccessful attempt returns the field back to its original location, where a user must try the movement again. Review collected by and hosted on G2.com.

It's simple to use and the support staff is great Review collected by and hosted on G2.com.

The recurring PM's populate immediately after they are completed instead of the next day. This can be confusing if people aren't paying close attention to the details. Review collected by and hosted on G2.com.

Very user friendly. I have worked in many different systems in my career. This one by far is the best I have seen. Review collected by and hosted on G2.com.

So far nothing. It has all the basic features we need to run our department. Review collected by and hosted on G2.com.

I really appreciate how hands-on our customer service team is. They’re very knowledgeable about the platform, and they consistently take the time to look for solutions whenever something comes up. Review collected by and hosted on G2.com.

I know we’ve had trouble getting the reports we need—for example, pulling the serial numbers for our monthly report. Review collected by and hosted on G2.com.

Easy to use. Great Database that is very accessible and readable. Makes work easier. Love using the Reporting feature. We have great support from Ira and her team along the way. Review collected by and hosted on G2.com.

Getting others to use all of the features. Making them aware at how important good information is to our organization Review collected by and hosted on G2.com.

The UI is easy to use, and the data is presented clearly and concisely. The reporting tools are powerful, and the AI assistance is a real game changer. Sam, who oversaw our integration, was excellent—very helpful and knowledgeable about the product. No request for assistance was too much for him. Overall, the MaintainX platform runs well on both desktop and the mobile app. Review collected by and hosted on G2.com.

The reporting tools are very powerful, but they’re going to take me some time to learn and get comfortable using. Review collected by and hosted on G2.com.

It's highly customisable, very clean UI and support is great. Review collected by and hosted on G2.com.

nothing, I think it's a great product. it's probably suited best to those that reside in the same time-zone of the US, but that's an us problem not a them problem. Review collected by and hosted on G2.com.