Adobe Commerce (formerly Magento Commerce) Reviews & Product Details

1. One of the major things I like about Magento is, we can do the customization easily as per our client requests, that I find difficult in other platforms.

2. Magento has so many extensions/addons available that we can use for our implementations.

3. Magento has different types of product options, with the help of that we can achieve different product configurations and handle store specific inventory.

4. We can implement headless architecture on top of Magento with the help of Magento OOTB APIs.

5. Following are some of the features I like: Order Management, Catalog Management, cart price rule, configurations.

6. It's easy to use. Review collected by and hosted on G2.com.

1. Sometimes I feel Magento's performance is slow and a few features take more time to load. Magento has many features to use but we mostly don't use all features

2. Also, sometimes Magento upgrades are painful. Review collected by and hosted on G2.com.

I like that Adobe Commerce (formerly Magento Commerce) is a unified platform that allows us to handle both our B2C and B2B commerce. We've reduced licensing costs and maintain consistency across our agents using the platform. I also find the catalog management feature very helpful, especially because it allows us to create individual customer catalogs from a central catalog. The order management and routing, along with the native integrations with our other Adobe applications, are beneficial. Additionally, the admin interfaces are user-friendly for our agents. Review collected by and hosted on G2.com.

I guess if I had to say which areas need improvement, they do have a new cloud service offering that I think could be a bit better from their out-of-the-box experience, and maybe that could be applied for the older versions as well. Review collected by and hosted on G2.com.

I use Adobe Commerce for managing and optimizing e-commerce operations effectively. I appreciate its flexibility, scalability, and powerful customization options, which make managing e-commerce operations efficient and effective. Adobe Commerce solves e-commerce management challenges by streamlining product listings, order handling, and customer experience management in one platform, making operations more efficient. Its flexibility and scalability help me customize the platform based on business needs, handle growth efficiently, and adapt the store as requirements change. I also found the initial setup smooth and well-structured, with proper documentation and cloud support, which made the process straightforward and easy to follow for quick onboarding and configuration. I highly value its strong scalability, flexibility, and enterprise-level capabilities, which is why I rate it 9 out of 10 in terms of likelihood to recommend. Review collected by and hosted on G2.com.

Adobe Commerce performs very well overall. Minor improvements in user-friendliness for advanced features could enhance the experience even further.There is nothing to dislike. Review collected by and hosted on G2.com.

It offers extensive customisation options and robust product Management and advanced catalog features and suitable for businesses.

Additionally, its strong ecosystem of extensions, multi-store functionality, and comprehensive reporting tools provide great control over operations. Review collected by and hosted on G2.com.

Customization and maintenance can be time consuming and costly compared to simpler eCommerce platforms. Customization and maintenance can be time-consuming and costly compared to simpler eCommerce platforms. Review collected by and hosted on G2.com.

I must say that Adobe Commerce is an exceptional tool because of not only its customization abilities but also its flexibility and scalability for my operations. It has helped me to manage my large portfolio of product catalogs. Review collected by and hosted on G2.com.

As such, there is no downside if Adobe Commerce. All I can think of is not having dedicated tech support, as one has to go through a learning curve.

I am dependent on my developer for all the customizations, which is sometimes very time taking. Review collected by and hosted on G2.com.

I use Adobe Commerce to make our e-commerce business live on the web, and it really simplifies product upload and inventory management. I find the headless feature particularly useful as it allows us to use GraphQL to get product details and build our native site to render products on any other frontend technology. I also like the integration capability with our existing website, where we don't have to change the storefront, which is especially helpful for mobile apps rendering products and other details from Adobe Commerce. The initial setup was very simple and easy. Review collected by and hosted on G2.com.

There is some scope I see in UI, they can make the look and feel of the backend a little rich. Review collected by and hosted on G2.com.

I like the built-in capabilities and integrations of Adobe Commerce, which reduce the need for extensive development. For instance, integrating payment processing capabilities like Apple Pay and Google Pay is much easier without having to develop each one from scratch. Review collected by and hosted on G2.com.

In the PaaS version, management of the database needs frequent optimization as opposed to being hands-off. With the size of our catalog and the duplication of the catalog for each dealer, we have to run a database optimization every week, or the database becomes slow. The initial setup took months and had several issues with the integration partner. Review collected by and hosted on G2.com.

I like Adobe Commerce for its flexibility and control, allowing us to customize almost every aspect of the platform and build workflows that fit our business instead of just adjusting to the process. The ability to customize the checkout workflow and integrate with CRMs and ERPs is particularly valuable. Having full control over the stack is important to us, and Adobe Commerce provides that. Review collected by and hosted on G2.com.

It requires a great amount of technical knowledge to build, so some aspects could be made simpler. The admin panel is a bit cluttered, and I wish it had a better UI, better navigation, and a custom dashboard. It was a bit complex during the initial setup. Review collected by and hosted on G2.com.

I really like the Visual 'Time Machine' feature for content staging and preview in Adobe Commerce. It's a favorite for marketing teams because it allows scheduling sales launches without needing someone to be awake to hit 'publish.' The Business Intelligence Dashboards are also impressive; they offer a full-scale data experience rather than just providing reports. I also find the Adobe Developer App Builder to be a significant addition. It shifts customization to a serverless framework, making it easier to handle growth and maintenance in a clean, external process. It also eliminates the 'upgrade headache' by keeping custom code out of the core platform, safeguarding performance with an event-driven architecture, and speeding up time to market with starter kits. Review collected by and hosted on G2.com.

While Adobe Commerce is a powerhouse for enterprise-level operations, it definitely isn't without its 'heavy' parts. Even with the agility of tools like the App Builder, there are some significant hurdles that can make the platform feel a bit like steering a cruise ship—powerful, but not exactly nimble. The 'Hidden' Complexity of App Builder introduces a new kind of 'technical debt.' It requires a shift from PHP to a Node.js/JavaScript stack, which means hiring new talent or retraining entire teams. Additionally, debugging can be frustrating. Also, the monthly patch cycle creates a maintenance treadmill due to constant QA requirements. The platform feels 'over-engineered' for single-storefronts, leading to navigating around features we don't use. Lastly, the B2B checkout customization remains rigid, and customizing it often requires complex coding. Review collected by and hosted on G2.com.

I love the total flexibility of Adobe Commerce, as it allows me to customize every part of the checkout and product pages to match our brand. The Page Builder is fantastic since it enables our marketing team to update the site without requiring a developer every time. I find the native B2B features incredibly helpful for handling bulk orders. The multi-store management is a huge advantage, making it much easier to run different sites for different countries from one dashboard. The reporting tools are genuinely useful, providing deep insights into sales and customers without the need for extra plugins. These features save us time and money, making the business scalable and allowing us to grow our sales and add new countries without overwhelming the tech side. Review collected by and hosted on G2.com.

The cost is the biggest issue- it's very expensive once you add up licensing and developer fees. Also, the admin panel can be slow and feels a bit outdated. I'd suggest making the interface more modern and 'snappy'. It also needs a simpler setup process because right now, you need a technical expert for even basic changes. It feels a bit too 'heavy' for simple tasks. Review collected by and hosted on G2.com.