iCIMS Talent Acquisition Platform Reviews & Product Details


What is iCIMS Talent Acquisition Platform?

iCIMS is the leading provider of talent acquisition solutions that help businesses win the war for top talent. iCIMS empowers companies to manage their entire hiring process within the industry’s most robust Platform-as-a-Service (PaaS). Built on the foundation of a best-to-market talent acquisition software suite, iCIMS’ PaaS framework, UNIFi, allows employers to expand the capabilities of their core talent acquisition technology by integrating with the largest partner ecosystem in talent acquisition to help them attract, find, screen, and manage candidates. Offering scalable, easy-to-use solutions that are backed by award-winning customer service, iCIMS supports more than 3,500 contracted customers and is one of the largest and fastest-growing talent acquisition solution providers.

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iCIMS Talent Acquisition Platform Profile Details

iCIMS Talent Acquisition Platform Profile Details

Provided by:

Provided by:
Christie Avila

Website
www.icims.com
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Languages Supported
Afrikaans, Albanian, Arabic, Armenian, Bengali, Bulgarian, Catalan, Central Khmer, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Fijian, Finnish, French, Georgian, German, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Latin, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Modern Greek (1453-), Mongolian, Nepali, Norwegian, Panjabi, Persian, Polish, Portuguese, Quechua, Romanian, Russian, Samoan, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Tibetan, Tonga (Tonga Islands), Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa
Vendor
iCIMS
Company Website
Year Founded
1999
HQ Location
Holmdel, NJ
Phone
(732) 847-1941
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
930
Twitter
@iCIMS
Twitter Followers
10,717
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Companies Using iCIMS Talent Acquisition Platform

IBM
Amazon
Facebook
Citrix Systems
CenturyLink
Yahoo!
Home Depot
ABB
Allstate
Oracle
Sony
Uber

iCIMS Talent Acquisition Platform Reviews

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iCIMS Talent Acquisition Platform Reviews

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1-50 of 407 total iCIMS Talent Acquisition Platform reviews
Director of Administration
Small-Business
(11-50 employees)
Validated Reviewer
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Most Recent iCIMS Talent Acquisition Platform Video Review
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Director of Human Resources
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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"Easy to Use and Customizable"

What do you like best?

I liked that we could configure iCIMS to fit into our recruiting process. The plug-ins with our background screening and drug screening save us a ton of time, and iForms allowed us to move from paper applications to e-signature. We will never outgrow iCIMS with all of the technology it allows us to use to make the candidate experience better.

What do you dislike?

I know they're working on it, but a better integration with LinkedIn would help, where I could add candidates I sourced from LinkedIn directly into iCIMS.

Recommendations to others considering the product:

If you're looking for a system that is highly configurable and raises your game in talent acquisition by allowing you to provide a superior candidate experience, then you should strongly consider iCIMS.

What problems are you solving with the product? What benefits have you realized?

We have revolutionized our candidate experience and that allows us to get candidates in front of our hiring managers quicker and with more data points to make an informed decision.

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Founder & President
Mid-Market
(501-1000 employees)
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Verified Current User
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"Highly Configurable ATS"

What do you like best?

I love how you can personalize the system to the organization's needs. I have consulted in various industries and this platform has worked well in each of them. Once they system is configured correctly, the flow of information and data reporting is very effective. The key is setting it up correctly from the start.

What do you dislike?

I dislike the lack of integration between the ATS and job boards. I wish there was a way to use the Quick apply / Easy apply methods and not lose critical data such as the source codes.

I think this is a challenge (not necessarily a dislike) that the system is highly configurable and knowing how to set it up to align with your unique needs can be hard for organizations.

Recommendations to others considering the product:

I highly recommend iCIMS as an ATS. As with any software, it is critical that your organizations uniqueness is taken into account during the consideration process. I suggest clearly defining your expectations and be sure the system can exceed your needs. Once you decide iCIMS is right for you, take time to implement the system with your process in mind. Configure the small details. Think about what you will need in 6 months and next year. Taking the time up front will really help you down the road.

What problems are you solving with the product? What benefits have you realized?

As a consultant, I have helped organizations solve various problems through their iCIMS platform.

1. Increase hires by 367% in 90 days.

2. Increase visibility to where candidates came from - from 6% to 77% in 90 days. (on target to hit 98% by July 1)

3. Reduced # of workflow steps from 90 steps to 20 possible steps.

All of these help organizations reach their hiring goals while creating a dynamic candidate experience and tracking each step through data/reporting.

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Corporate HR Manager
Enterprise
(1001-5000 employees)
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Verified Current User
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"iCARE Advocate Review"

What do you like best?

Prior to iCIMS, everything was done manually so the automation of the whole process, from start to finish, has been a huge game changer!

What do you dislike?

The only downside is that once we have a form (through the Onboarding tasks) routed, it cannot be changed or edited if something changes. This does not happen often and if a change is needed, such as title or hire date, we make this change manually.

Recommendations to others considering the product:

I strongly recommend this product! It can be tailored to meet your company needs and it's very easy to use.

What problems are you solving with the product? What benefits have you realized?

One major problem we had was the slow feedback from managers in regards to reviewing resumes and pushing candidates to the next step. With iCIMS, we have given that power to the hiring managers and they are now able to move candidates along faster and they seem to really appreciate the authority to do this.

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ATS/Onboarding Analyst
Enterprise
(5001-10,000 employees)
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Verified Current User
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"Very Pleased!"

What do you like best?

Easy configuration options! We love reporting and with all of the options that we have to add whatever fields to the profiles that we want, the reports that we can pull seem to be endless!

What do you dislike?

Sometimes it takes a little longer than I like to get a response on tickets. However, when the customer support team responds I usually get my issue resolved quickly and accurately.

Recommendations to others considering the product:

You absolutely can not go wrong with getting the iCIMS Talent Acquisition Platform. It's truly changed our Recruiting department for the better. It's even made some company wide processes better and easier!

What problems are you solving with the product? What benefits have you realized?

We are receiving alot more data than before, therefore getting more reporting! Every day we learn something new that we can utilize or make better for our Recruiting department.

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Director of Talent Acquisition
Mid-Market
(201-500 employees)
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"iCIMS has been a great recruiting tool!"

What do you like best?

iCIMS has been a wonderful addition to our talent search efforts! They make it easy for us to post our job openings on our web page and to get them out on the internet for job searchers. Applicants can easily apply via a computer, a mobile device or a tablet.

What do you dislike?

Some of the features of iCIMS are not as user intuitive as Admins or Hiring Managers would like and we have to ask tech support for assistance.

What problems are you solving with the product? What benefits have you realized?

We are able to reach a much more diverse set of applicants. Hiring Managers are able to view applicants as they apply rather than waiting until the deadline of the posting. We now have much more data on where are applicants are finding us!

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Talent Management Analyst
Accounting
Enterprise
(1001-5000 employees)
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Verified Current User
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"Improvements all the time but still not really listening to their customers"

What do you like best?

Lots of configuration options and the ability to customize including creating custom fields.

Report dashboards are nice. I can write reports then share them with a login group.

Support is pretty responsive, usually get a non-automated reply in 24 hours and support is very knowledgeable.

What do you dislike?

Custom reports aren't really intuitive and in some cases can't get all the info I want in one report as the fields don't cross from one module to the other (recruiting and onboarding for example). Reports are also restricted to 20 fields total. One example, trying to find offer extended but not accepted or rejected across all our custom offers (no common field)

Onboarding tasks can't be reassigned to a different HR Coordinator which can be challenging when someone leaves.

Test environment is very limited - can't test candidate or onboarding features as the test system only is the "platform" and does not include the portal.

HUGE price hike after our 3 year contract was up (76%!) even though we had a percent max at renewal listed in the contract, they did not honor it.

Moving from a person profile to a recruiter workflow profile can be confusing for new users.

Recommendations to others considering the product:

Although the product is improving, the huge 77% price hike made us really question our choice.

What problems are you solving with the product? What benefits have you realized?

Recruiters like it for job postings but managing tasks aren't quite where we need them. Posting a job is fairly easy as is managing aprpovals.

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A
Enterprise
(10,001+ employees)
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"iCIMS Advocate Review"

What do you like best?

iCIMS is very easy to use for both candidates and platform users. As an administrator, I like the ability to easily configure workflows and communications in the system based on login group or portal. Customer Service is quick to respond and easy to work with.

What do you dislike?

One of the areas we struggle with are the limitations to the search functionality. Only being allowed 10 filters, not being able to search on history, and not being able to do custom calculations have forced us to move some reporting outside of the iCIMS Platform. We also have been unable to create valid candidate source reports.

We have been unable to use the scheduling feature due to time zone limitations.

We would like to be able to customize recruiting workflows by Job Code or Job Category.

Due to the complexity of our offer letter iForm we are interested in the offer module, but the price has been a deterrent. Clause management is very important to us and would need to be fully developed.

Recommendations to others considering the product:

Don't configure the system based on your current recruitment process. Spend the time to map out your current process and determine where the system can help you improve your process using best practices.

What problems are you solving with the product? What benefits have you realized?

We have increased our applicant volume by being able to offer a mobile application process. We have also eliminated paper offer letters, as well as other paper forms, by using iForms with electronic signatures. Our Hiring Managers and HR Generalists are very happy with the dashboard reports that provide them with a snapshot of information that is important to them.

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U
Enterprise
(1001-5000 employees)
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Verified Current User
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"iCIMS is AMAZING! "

What do you like best?

The ability to configure to meet our business needs has been instrumental! Also, being able to report on any/all data that we capture allows us to ensure that we are meeting our Talent Acquisition goals and allows us to know where we have room to improve.

What do you dislike?

It's really hard to come up with a dislike, but if there is one thing that I would like to change, it would be to have some of the onboarding forms structured to catch mistakes. Ex. I9 compliance, etc.

Recommendations to others considering the product:

I definitely recommend anyone to evaluate iCIMS if you are looking for a Talent Acquisition Solution. The customer service offered is next level compared to many other vendors we have used in the past, including our former applicant tracking software. Quality enhancements are always being implemented that continue to keep us ahead of the game at our organization when searching and managing finding quality talent for our organization.

What problems are you solving with the product? What benefits have you realized?

We have been able to report on metrics better than ever before ! The reporting function has helped solve and streamline this process that we have struggled with prior to life before iCIMS. :) We have realized that we are able to capture a better glimpse into our candidate experience as well and identify inefficiencies and bottlenecks in our process.

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A
Enterprise
(10,001+ employees)
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Verified Current User
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"I have had both positive and negative experiences using the ATS."

What do you like best?

The best part about the ICIMS ATS is the searching and reporting features. They help drive clear visibility into where candidates are in the process for all user groups. I enjoy the ease of the admin section of the platform. It allows for ease in system set up for the admin to monitor and maintain.

What do you dislike?

Once relational approves or task assignments are initiated they do not auto re-assign when the relational assignment changes. Delegation for some user groups can be tough to achieve depending on how complex the workflow criteria needs to be. The only "log in as" feature available is for admins, it cannot be limited to specific roles that the user is able to log in as. The support staff is not available on the weekends.

What problems are you solving with the product? What benefits have you realized?

We are connecting our recruiting and on-boarding teams more closely and driving initiatives together. We have noticed that using one system for both recruiting and on-boarding is a positive change for our hiring managers and candidates.

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Sr. Director of Human Resources
Information Technology and Services
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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"Recruiting Information at your fingertips"

What do you like best?

When I joined the company I am with currently, there was a proprietary ATS, which means it was not a real ATS, so I started the search to bring in an ATS solution for our recruiting needs. We looked at 6 different products and decided on ICIMS for a few reasons, the main reason being the UI (user interface) was easy to navigate. All the information we needed was right there and we can customize our screen to see what we want, where we want it. The reporting is great too, as it provides all the information you need to provide stats back to management. Lastly, their help desk is really helpful. Very responsive and quick to answer questions. Really happy with our decision!

What do you dislike?

More of a wish than a dislike, I wish that the background check vendor we work with was integrated with ICIMS, currently it is not, but not a deal killer.

Recommendations to others considering the product:

Be sure to look at other software products to make sure this does meet your needs. It is always interesting to see how different ATS systems are set up to do basically the same thing!

What problems are you solving with the product? What benefits have you realized?

The business problems we are trying to solve is getting resources in quick enough. By having ICIMS we are able to provide data to the business on how many resumes we are getting, where are they coming from, and if there is a breakdown in the process internally we can show that through the reporting.

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Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
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"Customizable and Easy To Use"

What do you like best?

The system has a great customer support line/ticketing system. Almost all of my questions or system updates can be answered over the phone. If not, they are prompt in putting in a ticket for their technical team and I receive a quick response back. The platform itself is also easy to learn and utilize, along with having opportunities to customize the system to work best for your team.

What do you dislike?

There are some system issues that hold the platform back. For instance, most emails that are sent from icims by a recruiter/hr seem to go into the spam/junk folders for candidates.

What problems are you solving with the product? What benefits have you realized?

The system allows for easy access into the life cycle of the candidate, from applying to a position, interviewing, accepting, completing paperwork, and starting. The system also helps us to record and track key metrics that we can bring back to our business partners.

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A
Enterprise
(1001-5000 employees)
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Verified Current User
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"Customizable ATS "

What do you like best?

ICIMS is completely customizable! It provides flexibility and offers a variety of products to suit sourcing and recruiting needs for companies of all sizes. Between the products, everything is a seamless integration. The other pro is that nearly everything is reportable!

What do you dislike?

While there are certain features that could be missing or not displayed in a way that is the most user friendly, iCIMS has a great tool called Ideas where customers can tell what is missing and then their labs team reviews them to see if it’s a possibility.

What problems are you solving with the product? What benefits have you realized?

Everything is reportable so you can pull all the data you’d like from the system. It is just amazing to be able to view all the minute details about our candidates and job openings. We are able to better fully understand our recruiting process as we know where candidates are at in the process.

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Talent Acquisition - Recruiter
Mining & Metals
Enterprise
(1001-5000 employees)
Validated Reviewer
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"iCIMS Recruit"

What do you like best?

iCIMS is a great tool of any talent acquisition team. I have used this tool to source, recruit, and hire candidates for specific positions within a previous company. This tool was always fast working and gave you everything that you could possibly need within a recruiting tool. It had many features to send emails to candidates, source candidates in a quick and timely manner, and helped to organize your requisitions as well. It was a great tool to set up different workflows that were needed and to manage the metrics and analytics that were needed by the company. I would highly recommend it to any TA team who is needing a great application tracking system to help them recruit.

What do you dislike?

iCIMS was a tool that helped our company and team in many different ways. There was never a time that iCIMS could not preform a function that we were asking it to do. It helped us to source, recruit, and hire the talent pool that we were ultimately looking for. It helped our company to add requisitions and be able to post them out to our company website and to other sites that were integrated with iCIMS. iCIMS is a fantastic recruiting tool that everyone needs to have.

What problems are you solving with the product? What benefits have you realized?

We used iCIMS to hire for all of our core positions around the nation. We used iCIMS to help us recruit the right talent community and used the tool to source through resumes.

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Graphic Designer
Marketing and Advertising
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great for new talent"

What do you like best?

This was actually my first time playing with software like this. We have a large client that staffs about 500+ employees, and they're looking for newer and better ways to streamline their hiring process, and to get new employees up to speed quickly. So, what's not to like about software that transitions new hires through a personalized, immersive experience that automates the whole hiring process?

What do you dislike?

There's still a few kinks to work out in the programming. Resume population is a problem that may or may not ever be "perfect", no matter what software you use... for example, when I see some resumes drawn in from the program, sometimes the software auto-populates fields in the wrong areas, so portions are labeled with incorrect information

Recommendations to others considering the product:

I would highly recommend trying the software yourself, just to get an idea of what the user experience would be. Understand that the resume population isn't perfect and it's still going to require the human element to review everything and make sure it fits. The last thing you want is a candidate to be passed up or their accomodations/achievements to be overlooked by a bug in the software or misplaced information.

What problems are you solving with the product? What benefits have you realized?

Our client has been able to streamline their hiring process and get new employees up to speed without having to waste a ton of time with HR, significant amounts of training, etc. New recruits are brought in fresh and ready to go, having worked with the software before even their first day.

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A
Enterprise
(10,001+ employees)
Validated Reviewer
Verified Current User
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"Purging the paper!"

What do you like best?

I like that as an administrator, I have access to what I need and what I can see. And, I can also view thru a hiring manager's view, to assist them with any issues they may run into. It collects the important metrics that we use in planning. We can pull data to see trends in hiring practices, seasonal anomalies, turnover. We can also pull demographic info. It is so easy to use and there are multiple ways to perform each task. So, a user can really cater it to fit his or her work style.

What do you dislike?

The training videos are way too long, and they skip from one topic, to another, then back. The training modules on using the software should be simplified and made easier to follow. I also don't like the bugs we have encountered, like with automatic emails when pushing a candidate thru. We update info on our end. Then, those informational emails should go to the designated hiring managers. We have had some issues with these. However, we contact our support and issues are taken care of expeditiously.

What problems are you solving with the product? What benefits have you realized?

We are able to streamline our recruiting and onboarding processes. We are able to get rid of paper apps, and reduce the amount of actual paperwork to be processed and filled. We're saving money because of the efficiency. We are also able to pull data which will in turn help us be more efficient and successful in reaching goals of the organization.

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UH
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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"iCIMS over Workday"

What do you like best?

The ease of use and the dashboard function. I like seeing everything in one place and planning my day around that. The dashboard tells me exactly how many applicants I have in each stage of the process. Sending offer letters and putting new hires into on boarding

What do you dislike?

Having to go into each Req to add myself as the recruiter. I could see it working well when building the reqs, most people know who the recruiter is going to be at the beginning, but when you have to change it, it does become tedious.

Recommendations to others considering the product:

It has more benefits then drawbacks. Evaluate what the actual needs of your company are and look into if this is a good fit.

What problems are you solving with the product? What benefits have you realized?

High volume recruiting for entry-level positions. We get many applicants for the ever green reqs and it is a wonderful way to organize them. Not having good applicants fall through the cracks due to disorganization. Accountability of being able to see who has made the changes in each section.

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Founder
Research
Small-Business
(2-10 employees)
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"A must have software suite for easy recruitment"

What do you like best?

I really like Ari, which is an AI-driven tech (like Siri or Alexa), and it has been very helpful in recruitment of candidates for my company as well as streamlining the interview process.

What do you dislike?

The functionality of TextHR. We had tried to use TextHR to communicate within the employees of the company, but the app was not particularly intuitive in terms of its layout, and we switched to Slack instead. I think the most counter-intuitive aspect of TextHR was the (lack of) organizational tabs; comparing that to slack, all the users are easily searchable and reaching out them is as easy as messaging them on iMessage or a similar platform. In contrast, TextHR did not have as easy a layout and felt much more "formal".

Recommendations to others considering the product:

It's very user-friendly and Ari (their AI-powered tech) is amazing. Definitely worth a try to see if It meets your company's needs.

What problems are you solving with the product? What benefits have you realized?

We tried TextRecruit for streaming the hiring of new employees. We realized that some of its features like Ari and TextApply were quite useful in scheduling interviews, getting the word out about our jobs and increasing the number of applications we receive.

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C
Mid-Market
(51-200 employees)
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Verified Current User
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"Not the Worst Experience, but Service is Frustrating"

What do you like best?

There is A LOT of customization that, in theory, can be done in the Dashboard.

What do you dislike?

Our Integration person has been a bit of a nightmare. He's not an effective communicator (a lot of loud sighs, "we'll get to that" and repeat interruptions to change course when he doesn't know an answer to something) and in reference to the customization, has done everything except flat out refuse to make them. It's been really frustrating because it's what we were sold on and what we genuinely need.

Recommendations to others considering the product:

If you're not getting what you need during integration, speak up early and often. We wish we'd asked for a new integration manager early on, but we were too far into the process when we realized we'd have to do more heavy lifting than we had been told to expect.

What problems are you solving with the product? What benefits have you realized?

Again, in theory, we're solving a lot of issues that we've had with tracking properly, but it's proving to be a bit of smoke and mirrors on the sales person's part. The mobile optimization for both candidate and recruiter is helpful, as well as 3rd party software integration that save us time overall.

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Enterprise
(5001-10,000 employees)
Validated Reviewer
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"Great software for all your recruiting/hiring process"

What do you like best?

iCIMS saves us a lot of time with its recruiting procedures. Stuff that was done using paper sheets, online forms and slow process, can now be done in one, single software. It is also very integrated with excel, which allows the user to pull reports directly from it.

What do you dislike?

It can be tough with users that are non-HR, and not familiar with how to properly use the software. It also lacks some functionalities, but nothing that affects the experience very much.

What problems are you solving with the product? What benefits have you realized?

We have increased our productivity and hire ratio exponentially. The time saved with iCIMS is being used in different projects, which helps the team a lot. Also, out staff finds it to be quicker than other software.

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Director, Human Resourecs (Shared Services)
Enterprise
(1001-5000 employees)
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"iCIMS Advocate Review"

What do you like best?

The iCIMS Applicant Tracking platform is user friendly and configurable. The iCIMS' team continually upgrades and optimizes the solution because of input and feedback from its users. I led two iCIMS implementations in my career. The integration experience has always been on time, on budget and customer focused.

What do you dislike?

Standard reporting is robust and readily available, but I would like to see more complex reporting available as a part of the standard offering.

What problems are you solving with the product? What benefits have you realized?

We are using iCIMS to attract, source and vet candidates for all of our open roles. Our recruiters use the system to search candidates with specific skills across all job postings, report on openings, post to external portals, capture notes and work collaboratively across all lines of business. They also use the system to continually engage our candidates.

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Human Resources Analyst
Mid-Market
(51-200 employees)
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Verified Current User
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"Valued iCIMS customer"

What do you like best?

The system is so easy to use as an administrator and for all of our hiring managers and candidates. We also run great analytics and have amazing support from the iCIMS team when we’re looking for advancements!

What do you dislike?

The system is so robust I don’t use every feature all the time so it’s easy to forget things.

What problems are you solving with the product? What benefits have you realized?

We are utilizing the job analytics more and realizing how valuable sourcing is. We’re also working with our account representative to determine what new features may or may not be right for us like text recruit.

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Senior Talent Acquisition Coordinator
Human Resources
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
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"iCIMS is great."

What do you like best?

Creating job postings is a breeze. The foldering and bucketing systems in the job requisition makes it easy for recruiters to track their candidates status. The dashboards are customizable with different graphs or information about positions. Their support team is great, there is tons of information on their website and their support line is helpful as well.

What do you dislike?

The user interface itself is very bland. It could be spruced up a little bit to be more enjoyable to look at.

Recommendations to others considering the product:

Utilize iCIMS support whenever you need it. They provide a very inclusive online database for pretty much anything you would need. If you can't find it, someone is always willing to help!

What problems are you solving with the product? What benefits have you realized?

The candidate experience has improved vastly. Also, our hiring managers have found it much easier to submit their job openings to the recruiting team.

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Corporate Recruiter
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
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"iCIMS ATS"

What do you like best?

iCIMS ATS is complex, yet user friendly. I enjoy being able to create reports, screen/select candidates on many avenues, and it is a time saver.

What do you dislike?

At first iCIMS can be very intimidating. It is like learning another langue, but with all the training videos offered, you pick it up after no time.

Recommendations to others considering the product:

I recommend looking into iCIMS!

What problems are you solving with the product? What benefits have you realized?

As a company we are able to run specialized reports to help keep track of time to fill, retention, and condense multiple external spreadsheets we were using into one location.

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U
Enterprise
(1001-5000 employees)
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Verified Current User
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"Helps keep things together and trackable"

What do you like best?

I can find and track everything I need to for all the hiring I do here without consulting my HR contact for much. It's also part of my G Suite apps, so it's convenient to find and login.

What do you dislike?

The dashboard is quite busy, so navigating to exactly what I'm looking for can be a chore (but this might have more to do with how our org has laid it out by default than the software itself). I'd also like more of the interview scheduling, as well as linking to where a req is publicly posted to be readily available as part of a res entry in the tool.

What problems are you solving with the product? What benefits have you realized?

As a hiring manager, I need to be able to create and update reqs easily, then track candidates and approvals, which this allows me to do. I no longer t need to operate in email with (various) HR contacts in order to keep it all straight.

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Sr. Talent Acquisition Partner
Information Technology and Services
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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"Excellent ATS Toolset"

What do you like best?

I like the product design of the three major components and how they support the candidate pipeline.

Social Connect

Recruit

Onboard

What do you dislike?

Integration performance or third party services (non-iCIMS)

Recommendations to others considering the product:

Evaluate your current tools and processes and make the appropriate design changes based on your outcomes and needs. Then select the tool that will get you there.

What problems are you solving with the product? What benefits have you realized?

We have a small high performance Talent Acquisition Team and we are highly productive in a very fast paced environment. We save time and are very efficient throughout the candidate development lifecycle. We have gone almost paperless with onboarding and have had great success.

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Senior Manager, Talent Acquisition
Enterprise
(5001-10,000 employees)
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"Solid Option for Small to Midsize Company"

What do you like best?

The usability is very easy to learn and allows for configuration on the fly. For a small team is easy to move quickly.

What do you dislike?

When it comes to global functions and permissions it’s a bit clunky, and no custom builds are available, so if it’s not out of the box it’s not an option

What problems are you solving with the product? What benefits have you realized?

We have been able to streamline reporting for the entire America’s region in an easy to use way for our leadership team

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UB
Enterprise
(1001-5000 employees)
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"Simply Amazing!"

What do you like best?

What I like best about iCIMS is how easy the platform is to navigate for both our HR team and for our hiring managers throughout the organization. Additionally, they are always pushing through new updates (free) that help make the system better and their customer support team is outstanding.

What do you dislike?

If I have to say what I don't like about iCIMS, it would be that they only focus on being an applicant tracking system. Our organization enjoys them so much that we wish they would release other platforms as well.

Recommendations to others considering the product:

One of the best vendors to work with - they are honest, supportive, fair, and very friendly.

What problems are you solving with the product? What benefits have you realized?

For my organization, we were able to move from a paper and pencil application to having everything online including our entire on-boarding process.The ROI for us was almost immediate with all of the time we were saving.

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Senior Campaign Manager, Big Climb
Non-Profit Organization Management
Enterprise
(1001-5000 employees)
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"Great for Managing Candidates"

What do you like best?

From Hiring Manager perspective: The ease of looking at resumes and downloading one document that has all resumes combined. I also like the professional look at feel of the job posting and ease of sharing the job posting. I love the feature that emails all the applicants when a person has been hired and the job is filled.

From Applicant perspective: I like that you create an account and can apply for different jobs within the company, but your basic information is saved. I like the ease of uploading cover letter and resume.

What do you dislike?

It's difficult to find where the additional documents are after the resume. I often have trouble finding cover letters.

What problems are you solving with the product? What benefits have you realized?

Sorting and managing the hiring process with many candidates. Notifying candidates that the position is filled is a huge time saver.