D·engage Reviews & Product Details

I like that D·engage makes it easy to manage all our customer communication in one place — newsletters, push notifications, and automated emails. The platform is user-friendly, and the automation workflows save a lot of time. It also gives clear analytics, so we can track performance and improve our campaigns. Review collected by and hosted on G2.com.

Sometimes the platform feels a bit slow, and a few features could be more intuitive. The interface can take time to get used to, and some advanced settings require extra steps. But overall, it works well for our campaigns. Review collected by and hosted on G2.com.

What I appreciate most about D·engage is its powerful ability to break down data silos and enable truly seamless, personalized omnichannel customer journeys. It goes beyond basic email automation to integrate the entire customer experience. Review collected by and hosted on G2.com.

So far, I haven't encountered any critical dislikes or deal-breakers with D·engage. The platform seems robust, and the core functionality of unified customer data and omnichannel automation is performing exactly as expected. Review collected by and hosted on G2.com.

I have been using D·engage for 5 years and I'm impressed by its ability to integrate seamlessly with my website, allowing me to utilize the push and email functionalities effectively. This is crucial for coordinating messaging across channels in real-time, which is especially beneficial with having both an offline and online store. One of the standout features I appreciate is the coordination of data, which facilitates more personalized and specific messaging. It's essential for building trust with my brand, and D·engage excels in making meaningful connections with customers. Additionally, I find the onboarding and customer service teams to be excellent and really helpful, which is vital during the initial setup process. The training provided is also great, ensuring a smooth transition and utilization of the platform. I don't hesitate to recommend the D·engage team - they have become my trusted advisor as well as my supplier. I trust them to let me know when I could do things better! Review collected by and hosted on G2.com.

Getting up and running requires quite a lot of support from the D·engage team initially, and it's not self-service. Some more automation would be fantastic. But the team were amazing. Review collected by and hosted on G2.com.

They’ve managed to make the onboarding pretty seamless considering that they’re handling a lot of data. I’ve been impressed with how we've been able to see our customer data and more importantly, how we’ve been able to use it to improve our marketing activity. The dashboard is easier to understand than I expected. It's proving to be more effective than I anticipated. Those that are needing some support won’t be disappointed as they were helpful throughout the implementation process. They came back to us in a timely manner with the answers to our questions so no complaints. Review collected by and hosted on G2.com.

Overall, there isn't anything to be upset about. They do what they say they're going to do and the outcomes have been very insightful. Review collected by and hosted on G2.com.

Onboarding was super simple. Once in, the dashboard is intuitive, and implementation has been easy. Unlike other platforms we've used, my team was able to get up and running without needing a computer science degree.

I love the ability to see customer behavior in real-time - it has completely changed how we target our campaigns. Setting up cross-channel journeys is incredibly simple and effective.

The customer support has been excellent - quick and helpful responses every time we've reached out. Review collected by and hosted on G2.com.

Not much! I've been really impressed with all aspects. It's a pricier tool than we've used previously, but the results so far more than makes up the cost. Review collected by and hosted on G2.com.

D-Engage is an incredibly user-friendly platform with exceptional customer support that’s always ready to help. Its robust automation, advanced segmentation, real-time analytics, and smooth campaign management make it one of the best email marketing tools available in Pakistan. Review collected by and hosted on G2.com.

The only downside is that the interface could be more refined and smoother but overall, it delivers excellent value. Review collected by and hosted on G2.com.

I like how easy it is to build and automate campaigns in D·engage. Everything’s in one place, which saves a ton of time.

Their customer support team has been rather fast to responding to my inquires. Review collected by and hosted on G2.com.

There’s a small learning curve at the beginning, but once you get used to the platform it becomes really easy to use and quite intuitive. Review collected by and hosted on G2.com.

The platform’s ability to unify data from across touchpoints gave us a true 360° view of our customers and created actionable insights we had not previously been able to surface. This has driven highly targeted, meaningful engagements that directly support informed decision-making for our clients. Review collected by and hosted on G2.com.

Onboarding a new platform can be a steep learning curve. But across the board, the D-engage support team has been responsive, knowledgeable, and a true partner in our success. Their attentive service has ensured we always get the most of the platform. Review collected by and hosted on G2.com.

What stood out to me most about Dengage was how straightforward it was to beign using since from the begging, especially on the integration phase team were really helpful to show the dashboard and the channels that we use and they were really there for us when we have any questions. Learning curve is definetly way better than the platform that we used before. Review collected by and hosted on G2.com.

Not anything specifically they have lots of great features and you need to spend a bit time but the team is always helpful. Review collected by and hosted on G2.com.

Onboarding was a seamless, and relatively, quick experience and taught us a lot about working with the data. It helped us find new ways to use it to help our customers. This is a trend that has carried on into BAU. Review collected by and hosted on G2.com.

Nothing that has impacted our use of the platform - I'd say, as with all marketing automation tools, it took a few uses to get my head around the segmentation & campaign creation. Review collected by and hosted on G2.com.