D·engage Reviews & Product Details

We are now using the whats app feature set and it's been a huge value add. Actually , this feature was not just a marketing addition for us, we have a service based solely on this feature set. Basically Dengage is not just helping us with our marketing efforts, they are helping us, reshape our business as well. Now that's what I call a strategic business partner. Review collected by and hosted on G2.com.

Dengage is a pool of very valuable features. The more I learn about the tool the more I can transform my offerings. Maybe they can educate us better about these features. It's not a ux thing I'm suggesting, it's a "you can do much more with Dengage" kind of sessions... To create much bigger win-wins ... Review collected by and hosted on G2.com.

I use D·engage for email marketing processes in our NGO, and I really appreciate its user-friendly interface. It makes managing emails and SMS effortless without any training, thanks to the clean dashboard. I also value the fast responses from the technical support team, which ensures our urgent donation calls are handled promptly. The platform effectively solves the problem of communication clutter by allowing us to manage both SMS and email channels from a single platform. I found the initial setup very easy, and we were ready to go almost immediately. Review collected by and hosted on G2.com.

the platform serves our needs Review collected by and hosted on G2.com.

I like that D·engage makes it easy to manage all our customer communication in one place — newsletters, push notifications, and automated emails. The platform is user-friendly, and the automation workflows save a lot of time. It also gives clear analytics, so we can track performance and improve our campaigns. Review collected by and hosted on G2.com.

Sometimes the platform feels a bit slow, and a few features could be more intuitive. The interface can take time to get used to, and some advanced settings require extra steps. But overall, it works well for our campaigns. Review collected by and hosted on G2.com.

D·engage has truly transformed the way we manage customer engagement and multichannel marketing. Their Customer‑Driven Marketing Platform stands out as one of the most intelligent, flexible, and results‑oriented solutions available today. What impressed us most is how seamlessly it unifies customer data, automates personalized journeys, and delivers measurable impact across every touchpoint. Review collected by and hosted on G2.com.

We didn't faced any issues while we worked. Our required targets were well achieved Review collected by and hosted on G2.com.

What I appreciate most about D·engage is its powerful ability to break down data silos and enable truly seamless, personalized omnichannel customer journeys. It goes beyond basic email automation to integrate the entire customer experience. Review collected by and hosted on G2.com.

So far, I haven't encountered any critical dislikes or deal-breakers with D·engage. The platform seems robust, and the core functionality of unified customer data and omnichannel automation is performing exactly as expected. Review collected by and hosted on G2.com.

I like how D·engage helps me to automate lifecycle messaging with live users, which makes designing customer journeys and letting them run automatically, instead of using manual triggers based on user behavior, a lot easier. It also effectively automates complex workflows and reduces manual effort, allowing for streamlined marketing campaigns. Plus, it was quite easy to set up. Overall, using D·engage has been a great experience and it's working awesome. Review collected by and hosted on G2.com.

Reports should be customizable Review collected by and hosted on G2.com.

I have been using D·engage for 5 years and I'm impressed by its ability to integrate seamlessly with my website, allowing me to utilize the push and email functionalities effectively. This is crucial for coordinating messaging across channels in real-time, which is especially beneficial with having both an offline and online store. One of the standout features I appreciate is the coordination of data, which facilitates more personalized and specific messaging. It's essential for building trust with my brand, and D·engage excels in making meaningful connections with customers. Additionally, I find the onboarding and customer service teams to be excellent and really helpful, which is vital during the initial setup process. The training provided is also great, ensuring a smooth transition and utilization of the platform. I don't hesitate to recommend the D·engage team - they have become my trusted advisor as well as my supplier. I trust them to let me know when I could do things better! Review collected by and hosted on G2.com.

Getting up and running requires quite a lot of support from the D·engage team initially, and it's not self-service. Some more automation would be fantastic. But the team were amazing. Review collected by and hosted on G2.com.

I love to get under the hood of our marketing campaigns and Dengage makes that really easy. We put our customers first, so being able to send emails and messages to our core segments and generate big engagement rates is testament in how we work with the platform. Very happy with the usability of the tool and success we are seeing. Review collected by and hosted on G2.com.

We have not set up remote data sources yet, something I think we would benefit from. Review collected by and hosted on G2.com.

They’ve managed to make the onboarding pretty seamless considering that they’re handling a lot of data. I’ve been impressed with how we've been able to see our customer data and more importantly, how we’ve been able to use it to improve our marketing activity. The dashboard is easier to understand than I expected. It's proving to be more effective than I anticipated. Those that are needing some support won’t be disappointed as they were helpful throughout the implementation process. They came back to us in a timely manner with the answers to our questions so no complaints. Review collected by and hosted on G2.com.

Overall, there isn't anything to be upset about. They do what they say they're going to do and the outcomes have been very insightful. Review collected by and hosted on G2.com.

Onboarding was super simple. Once in, the dashboard is intuitive, and implementation has been easy. Unlike other platforms we've used, my team was able to get up and running without needing a computer science degree.

I love the ability to see customer behavior in real-time - it has completely changed how we target our campaigns. Setting up cross-channel journeys is incredibly simple and effective.

The customer support has been excellent - quick and helpful responses every time we've reached out. Review collected by and hosted on G2.com.

Not much! I've been really impressed with all aspects. It's a pricier tool than we've used previously, but the results so far more than makes up the cost. Review collected by and hosted on G2.com.