--- title: D·engage Reviews meta_title: 'D·engage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 140 reviews by the users' company size, role or industry to find out how D·engage works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 140 scale: '5' date_modified: '2026-07-31' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # D·engage Reviews **Vendor:** D·engage **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 140 ## About D·engage D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com ## D·engage Pros & Cons **What users like:** - Users love the **user-friendly interface** of D·engage, making it easy to implement comprehensive marketing strategies. (58 reviews) - Users commend the **responsive and helpful customer support** of D·engage, enhancing campaign optimization and overall experience. (39 reviews) - Users find D·engage's **comprehensive solutions** and responsive support essential for optimizing digital marketing efforts. (33 reviews) - Users appreciate the **effective customer engagement** capabilities of D·engage, enhancing communication and driving successful marketing strategies. (26 reviews) - Users love the **user-friendly interface** of D·engage, which enhances their overall experience and simplifies tasks. (25 reviews) - Users love the **smart automation** of D·engage, simplifying campaign management and enhancing overall customer engagement. (24 reviews) - Automation Efficiency (23 reviews) - Easy Setup (23 reviews) - User-Friendly Interface (23 reviews) - Users value the **ease of use** and **number of features** offered by D·engage for effective integration. (22 reviews) **What users dislike:** - Users find the **learning curve steep** , as building segments and the interface can be quite challenging initially. (23 reviews) - Users find D·engage has **limited features** , particularly in WhatsApp integration and onsite personalization capabilities. (15 reviews) - Users experience **missing features** in D·engage, particularly with integration and data processing delays affecting functionality. (10 reviews) - Users feel that the **reporting dashboard needs improvement** and lacks depth in customization and results. (9 reviews) - Users experience **slow customer support** , often needing to resolve issues independently, which impacts their overall experience. (9 reviews) - Users find D·engage to be **time-consuming** due to excessive clicks and slow progress in accessing essential functions. (9 reviews) - Need for Improvement (8 reviews) - Reporting Issues (8 reviews) - Segmentation Issues (8 reviews) - Insufficient Guidance (7 reviews) ## D·engage Reviews ### 1. Comprehensive and Easy to Use CDP & Marketing Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Anıl Can . | Director Of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2021 **What do you like best about D·engage?** The new AI engine significantly automates audience segmentation and predicts churn accurately. **What do you dislike about D·engage?** Developer guides for custom API integrations could be more visual and beginner-friendly. **What problems is D·engage solving and how is that benefiting you?** Dengage covers all of our omnichannel marketing automation needs. Sending messages with predictive web behaviour analysis, using built-in RFM model to activate the customers and flexible content management. **Official Response from Dilayda Soylu:** > Thank you for sharing your feedback with us! We’re glad to hear that the AI engine and predictive features are helping with segmentation, churn prediction, and your overall omnichannel marketing efforts. It’s great to know D·engage is supporting your daily work. ### 2. Powerful and easy to use once you get the hang of it **Rating:** 5.0/5.0 stars **Reviewed by:** Lena N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about D·engage?** I like how easy it is to build and automate campaigns in D·engage. Everything’s in one place, which saves a ton of time. Their customer support team has been rather fast to responding to my inquires. **What do you dislike about D·engage?** There’s a small learning curve at the beginning, but once you get used to the platform it becomes really easy to use and quite intuitive. **What problems is D·engage solving and how is that benefiting you?** It helps us manage all our customer commuunication in one place. Saves time and keeps our campaigns consistent when we reach out to our customers via our marketing channels. **Official Response from Dilayda Soylu:** > Thank you so much for sharing your experience! 💫 We’re thrilled to hear that you’re finding D·engage easy to use once you get the hang of it and that our automation tools are helping you save time and stay organized. It’s also great to know our support team has been responsive to your needs; we’ll be sure to pass along your kind words. ### 3. Unmatched Customer Insights with Unified Data Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about D·engage?** The platform’s ability to unify data from across touchpoints gave us a true 360° view of our customers and created actionable insights we had not previously been able to surface. This has driven highly targeted, meaningful engagements that directly support informed decision-making for our clients. **What do you dislike about D·engage?** Onboarding a new platform can be a steep learning curve. But across the board, the D-engage support team has been responsive, knowledgeable, and a true partner in our success. Their attentive service has ensured we always get the most of the platform. **What problems is D·engage solving and how is that benefiting you?** We were able to build uncapped campaigns that dynamically adjust to real-time customer behaviour — something that’s made a measurable impact on engagement rates. The intuitive segmentation and automated workflows allowed us to run sophisticated campaigns without friction, delivering results well above what we expected. **Official Response from Magali Lombardo:** > Glad to hear D·engage is helping you unify customer data and unlock more actionable insights 🧠 Creating a true 360° view and turning it into meaningful engagement is exactly what we aim to support! We also appreciate your note on onboarding and our support team. Being a responsive and reliable partner throughout the learning curve is something we take seriously. ### 4. Wonderful Support, Easy CRM Integration, and Strong Campaign ROI. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about D·engage?** -Wonderful customer support -Easy to integrate with mutilple CRM -Amazing campaign performance -Achieved ROI in 4 months -Great UX -The nice addition is Zeki AI **What do you dislike about D·engage?** Some advanced features require a learning curve. **What problems is D·engage solving and how is that benefiting you?** Campaign performance. ### 5. Very intuitive platform with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about D·engage?** What stood out to me most about Dengage was how straightforward it was to beign using since from the begging, especially on the integration phase team were really helpful to show the dashboard and the channels that we use and they were really there for us when we have any questions. Learning curve is definetly way better than the platform that we used before. **What do you dislike about D·engage?** Not anything specifically they have lots of great features and you need to spend a bit time but the team is always helpful. **What problems is D·engage solving and how is that benefiting you?** We are having an issue that out all data were in different places so they were not speaking with each other, turning as a bad experience for the end user because we were not able to make ommnichanel marketing automation but since Dengage cdp function now there is no data silos and we can make 360* communication easily in one platform. **Official Response from Magali Lombardo:** > Thank you for your review and sharing your experience with us. We’re really glad to hear that getting started with D·engage felt straightforward and that our team was able to support you through the integration phase. It’s great to know the platform has been intuitive for your channels and day-to-day work. We also appreciate your note about spending some time exploring the features. Our team is always here to help whenever you need guidance. Thank you again for your trust, we’re happy to support your journey toward seamless, 360° communication without data silos. 🙌 ### 6. Fast onboarding and Lasting Value for Data-Driven Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Sara W. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about D·engage?** Onboarding was a seamless, and relatively, quick experience and taught us a lot about working with the data. It helped us find new ways to use it to help our customers. This is a trend that has carried on into BAU. **What do you dislike about D·engage?** Nothing that has impacted our use of the platform - I'd say, as with all marketing automation tools, it took a few uses to get my head around the segmentation & campaign creation. **What problems is D·engage solving and how is that benefiting you?** We have a number of clients that have big data - we needed a cost effective solution that could help them grow using it. D.engage has helped us do this with a 100% hit record. **Official Response from Dilayda Soylu:** > Thank you so much for sharing your experience with us! 🌟 We’re really happy to hear that onboarding was smooth and that you found value in how D·engage helps you make the most of your data and that’s exactly what we aim for. ### 7. Effortless Data Access and Personalization Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about D·engage?** I appreciate how simple it is to use the data space, as well as how easily data can be accessed for various purposes, including segmentation, content creation, and website personalization. **What do you dislike about D·engage?** The documentation regarding connecting via FTP and the different data warehouses they support out of the box could use some improvement. **What problems is D·engage solving and how is that benefiting you?** 1. Data Centralization 2, Omni Channel Data Access 3. Less IT and Tech Team dependencies 4. Easier Segmentation across any data current in the CDP + using other data sources outside of Dengage on the fly without duplicating data 5. Central content creation engine 6. Way too easy content hyper personalization 7. Website and mobile app personalization based on user real time behavior instantly without constant developer or tech support 8. Super comfortable and easy interface for marketers of any caliber **Official Response from Magali Lombardo:** > Thank you for sharing your experience with us! 🌟 We’re glad to hear that working with your data has been simple and that the platform is helping you centralize information, personalize content, and reduce tech dependencies across your workflows. Thank you as well for highlighting the FTP and data warehouse documentation. We’re actively improving these areas, and feedback like yours helps guide our updates. We appreciate your detailed insights and are happy to support your team in delivering more connected and real-time customer experiences. ### 8. Empowers Creative Campaigns with Seamless Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about D·engage?** As a design and marketing agency focussed on creating meaningful customer experiences, D-engage helps us turn ideas and data into campaigns that tricky connect with people. **What do you dislike about D·engage?** While it can take time to fully understand and master the platform, the onboarding process was very fast and seamless from the start. Their team made the transition smooth so we could quickly begin using the platform’s capabilities without disruption to our business. **What problems is D·engage solving and how is that benefiting you?** Many of our clients are financial services where customer data integrity and security are non-negotiable. D-engage empowers us to centralise and utilise customer data in real time across multiple channels - giving us a holistic customer view. **Official Response from Magali Lombardo:** > Thanks for sharing your experience! We love hearing how D·engage helps your team turn ideas and data into campaigns that genuinely connect with people. It’s also great to know that onboarding felt fast and smooth, even with a powerful platform. Helping teams get value quickly without disrupting their workflow is something we care deeply about. ### 9. Powerful AI Campaign Optimization for Personalized, Data-Driven Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about D·engage?** Dengage is very helpful for measuring data and customer behaviour across different fields. The AI campaign optimization features are really helpful for tracking and reaching the right audience at the right time. The segment feature is also really good for reaching a personalized audience for specific collection campaigns and offers. **What do you dislike about D·engage?** So far, I haven’t had any issues. All the features are really helpful, and they’ve been useful for what I need. **What problems is D·engage solving and how is that benefiting you?** dengage combines online and offline data, which helps deliver more effective, better-performing targeting. ### 10. Streamlined CRM Management with Strong Core Features **Rating:** 4.0/5.0 stars **Reviewed by:** Mushkbar A. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about D·engage?** I like the ease of use, intuitive segmentation, detailed data tracking, smooth campaign flow setup, and how simple it is to draft and deploy both push and email messages. While the platform is global, the presence of an on-ground Pakistani team greatly enhances the overall service experience. **What do you dislike about D·engage?** There’s a lack of training or guidance on segmentation creation, which could help CRM managers target more effectively and make full use of the platform’s capabilities. **What problems is D·engage solving and how is that benefiting you?** D·engage helps us centralize and streamline our CRM efforts by managing email and push campaigns, enabling precise audience segmentation, and tracking performance metrics all of which lead to more effective targeting, better customer engagement, and improved campaign efficiency. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage. We are glad that you find the platform easy to use with smooth campaign flows, intuitive segmentation, and simple message deployment. It is also great to hear that our local team in Pakistan adds value to your overall experience. We appreciate your note on segmentation training and guidance. Supporting CRM managers to fully leverage the platform is important to us, and we are enhancing our resources to make targeting even more effective. ### 11. Easy-to-Use Personalization Engine with a Solid Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about D·engage?** Great tool for personalization that's actually easy to use, I've been using D·engage primarily for their personalization engines, and it's been a solid experience. Big fan of how user-friendly the platform is, so much that I didn't have to spend weeks figuring things out, which is always a plus. **What do you dislike about D·engage?** At the moment, nothing really, it's been a gret service. **What problems is D·engage solving and how is that benefiting you?** We needed a way to personalize customer experiences at scale, and it was finally possible with D·engage without overcomplicating things. Thank you! **Official Response from Dilayda Soylu:** > Thank you so much for the great feedback! We’re really happy to hear that you’re enjoying the personalization capabilities and that the platform was easy to pick up without a long learning curve. Helping teams personalize customer experiences at scale without adding complexity is exactly what we aim for. ### 12. A powerful contender for small and medium bussiness marketing, despite some database problems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about D·engage?** I'm in the data team responsible for the input and output of data into D-engage. - We use D-engage everyday, mostly for sending emails but also for sending SMS and WhatsApp messages. - It's very easy to send data and retrieve data using the automated jobs functionality. - It's also very easy and fast to write queries and review them in the UI. - The integration is not very complicated if you understand your data. - The implementation of new use cases is also very simple. - They are always very helpful to solve the problems that may appear. - We can reach them via WhatsApp. - They are always implementing new functionalities. **What do you dislike about D·engage?** - They're based in Turkey, so it's kind of hard to get hold of them in regular business hours. - We had a lot of problems in the past involving the ability of processing all of the data and rules we have for our segments. - Sometimes we got a lot of delay to process our mailings, with up to 12 hours of delay. - Also we retrieve data daily to put in our datalake and the pipeline sometimes get delayed or error. - In the end, I think our base of customers grew too big (+40 million unique consumers) for them to handle. **What problems is D·engage solving and how is that benefiting you?** If I could summarize, it would be the personalization of the consumer journey, delivering the right content to each one of them and increasing our open, click, and conversion rates. We have a very large volume of data and also segments. We sometimes choose which communication will go to each consumer through modeling, and the result of the modeling is sent to Dengage, which can send the right communication to each consumer based on a column. We also include personalized texts and dynamic content images in each email, and during the processing of the send we make API calls for each email, capturing relevant information. Finally, we extract a lot of data via automated flows and input it in our datalake for later analysis. **Official Response from Dilayda Soylu:** > Thank you for taking the time to share such a comprehensive review. We are glad to hear that D·engage makes it easier for your team to manage data, run queries, set up automated jobs, and implement new use cases quickly. It is also great to know that our multi-channel capabilities and continuous feature updates are supporting your day-to-day operations. We appreciate your transparency about the challenges you have experienced with data processing delays and scalability. Handling very large customer bases is always a demanding task, and your feedback helps us continue strengthening our infrastructure to better support high-volume use cases. ### 13. Ultimate Tool :) **Rating:** 5.0/5.0 stars **Reviewed by:** Shahrukh k. | support advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about D·engage?** I like most about its automation capabilities enable businesses to create complex workflows that help nurture leads, improve conversion rates, and re-engage customers. **What do you dislike about D·engage?** Nothing to dislike evethign is lokes great :) **What problems is D·engage solving and how is that benefiting you?** D·engage solves several key problems in customer engagement and marketing automation, which can significantly benefit businesses. **Official Response from Dilayda Soylu:** > Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re enjoying our automation capabilities and finding value in creating workflows that help drive engagement and conversions. Our goal is to make marketing automation seamless and effective for every business, and it’s great to know that’s been your experience. ### 14. Feature-Rich and Packed with Options **Rating:** 4.0/5.0 stars **Reviewed by:** hammad t. | Assitant Manager Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about D·engage?** D-engage has multiple features that helps us **What do you dislike about D·engage?** We haven't found any downside uptill now **What problems is D·engage solving and how is that benefiting you?** D-engage helps us in targetting selective audience as per our requirement ### 15. Customer retention via data driven decision making **Rating:** 5.0/5.0 stars **Reviewed by:** Monis U. | Head of Digital Business and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about D·engage?** Dengage has enabled us to take on spot decisions with the availability of live customer reporting. From customer segmentation to churning it has become way easier as compared to other alternate available in the market. Another great thing about dengage is it's customisation. We are an asset management company and our KPIs differ then an e-commerce company. Dengage did not only modified the dashboard as per our requirement but also tracking KPIs as to our customized requirement.​ Also Dengage capability of integration with most of the data platform and software made it convenient for us to connect. **What do you dislike about D·engage?** There is nothing that I dislike about dengage. However certain things can be worked upon. Most of the pre defined reports could be worked upon by enhancing them further. It should have multiple KPIs to be able to compare it to. Another thing that could be worked upon is the limited availability of templates. **What problems is D·engage solving and how is that benefiting you?** Customer segmentation and relevant email to relevant customers **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with D·engage! We're thrilled to hear that our live customer reporting and customization features have been beneficial for your asset management company. Your feedback on enhancing predefined reports and expanding the template options is valuable to us, and we will take it into consideration for future updates. We are committed to continuously improving our platform to better meet the needs of our users. If you have any specific suggestions or further feedback, please feel free to reach out to us. We appreciate your support and look forward to serving you better in the future. ### 16. Reliable email delivery with solid support **Rating:** 5.0/5.0 stars **Reviewed by:** Tunahan P. | Software Engineering Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about D·engage?** D·engage has been a reliable partner for sending transactional emails. The platform is stable, and during integration and setup, their support team was responsive and helpful. I also appreciate that the relevant teams seem to closely follow up on issues or questions, which creates confidence in their service. **What do you dislike about D·engage?** While my overall experience was positive, I primarily used D·engage for transactional email delivery and didn’t explore all features in depth. **What problems is D·engage solving and how is that benefiting you?** I primarily use D·engage for sending transactional emails, such as payment confirmations, password resets, and system notifications. It has been integrated into our backend services to ensure reliable and timely email delivery. **Official Response from Dilayda Soylu:** > It is great to know that D·engage helps you ensure timely delivery of critical messages like payment confirmations, password resets, and notifications. Thank you for trusting us with these essential communications. ### 17. Powerful CRM Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Waqas P. | SGM Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about D·engage?** is a very powerful automation tool with advanced segmentation and marketing capabilities. What we appreciate most is the ability to run complex SQL logics to create segments and nuance our communication - all from one place. The support team is responsive and helpful, always guiding us in optimizing our campaigns. It’s a great tool for brands looking to scale their sales/engagement while maintaining personalization and control. The entire integration process was very easy and seamless. For whatsapp I would recommend to use your own WhatsApp APIs with dengage instead of Karix. It requires a separate person to manage this on a daily basis. **What do you dislike about D·engage?** the interface a little complex, it should have guided navigations **What problems is D·engage solving and how is that benefiting you?** they are trying to solve the marketing communication plan to existing and engaged customers. this helps us reach out to our existing customers in a more cost effective manner **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage to be a powerful automation tool with advanced segmentation and marketing capabilities. Our support team is dedicated to providing helpful guidance for optimizing campaigns. ### 18. A Valuable Tool for Team Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about D·engage?** I appreciate D·engage’s people-first approach and the opportunity to learn and grow every day. **What do you dislike about D·engage?** Sometimes the fast-paced environment can be challenging, but it also pushes us to grow. **What problems is D·engage solving and how is that benefiting you?** D·engage is solving operational and communication challenges by streamlining processes and improving collaboration, which helps me work more efficiently and stay aligned with my goals. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience. We truly appreciate your feedback and are happy to know D·engage helps you work more efficiently and stay aligned with your goals. ### 19. Excellent tool for optimising Email Marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about D·engage?** Dengage is an incredibly user-friendly tool that has transformed our email marketing strategy. With it's powerful segmentation features, we've successfully optimized our campaigns for targeted customer engagement, conversion and retention. **What do you dislike about D·engage?** While Dengage is user-friendly and effective for optimizing our email marketing flows, we struggle with understanding its revenue attribution. **What problems is D·engage solving and how is that benefiting you?** Dengage enables us to connect seamlessly with both our online and in-store customers, facilitating direct engagement, targeted marketing, brand and product awareness, retention. conversion and more. **Official Response from Justis Saayman:** > We're thrilled to hear that D·engage has transformed your email marketing strategy and helped optimize your campaigns for targeted customer engagement, conversion, and retention! ### 20. Seamless CRM with exceptional support and data management! **Rating:** 5.0/5.0 stars **Reviewed by:** Mushkbar A. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about D·engage?** We've had a fantastic experience using d.engage as our CRM platform for emails and web push notifications. The platform is incredibly user-friendly, making it easy to create and manage email and push notification flows. Tracking results and analyzing data is also straightforward, allowing us to optimize our campaigns efficiently. One of the standout features is how smoothly we can manage our data and create detailed customer segments. This has significantly improved our targeting efforts. On top of that, the support team is always responsive and highly efficient, resolving any issues quickly and providing guidance when needed. Overall, d.engage has been a reliable, robust solution for all our CRM needs. **What do you dislike about D·engage?** Recently, there was an auto update of data which automatically reduced our list of reachable web push audience without any notification. A notification should be sent in any such instance. **What problems is D·engage solving and how is that benefiting you?** 1. Its advanced segmentation tools allow us to create personalized campaigns, improving customer engagement and conversion rates. 2.The platform simplifies the creation and automation of email and push notification flows, reducing manual effort. 3.Real-time analytics help us track campaign performance and make informed decisions to optimize future strategies. 4. It allows us to quickly reach our audience with timely messages, driving better response rates. These solutions enhance our marketing efficiency, increase ROI, and strengthen customer relationships. **Official Response from Justis Saayman:** > Hello Mushkbar, thank you for the glowing review. We will take your recommendations to our product team to see how we could help with your needs. ### 21. User-Friendly Product with an Outstanding CX Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about D·engage?** Their CX team and their service oriented mindset Ofc their product is user friendly **What do you dislike about D·engage?** Only 2 new features in last 3 months so far **What problems is D·engage solving and how is that benefiting you?** Marketing and communication has become so easy **Official Response from Dilayda Soylu:** > It’s great to hear that D·engage has made your marketing and communication processes easier. That’s exactly what we aim for, helping teams move faster and work more efficiently. Thank you again for sharing your experience with us! ### 22. Excellent Software for Digital Campaigns more, if becomes user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about D·engage?** It's a very good software for the digital campaigns **What do you dislike about D·engage?** It has complex interface. Should be user friendly with transparency. **What problems is D·engage solving and how is that benefiting you?** Our customers number is being increased **Official Response from Dilayda Soylu:** > Thank you for your valuable feedback! Your feedback helps us make D·engage even better. ### 23. Evaluation of the D-engage tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mert B. | Growth Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about D·engage?** D-engage's fast customer support team ensures that any problems are resolved very quickly. With easy integration tools, we don't need to put a lot of effort to activate features in our application. Thanks to its user-friendly and intuitive interface, our team members can easily create campaigns. We can ensure the security of our system with 2FA security measures. **What do you dislike about D·engage?** Doing 2FA verification every day :) Even though it protects us, you need to verify for a few minutes every day. **What problems is D·engage solving and how is that benefiting you?** D-engage helps us with push, mail and in-app campaigns. We use it to create and analyze the campaigns we need in this area. It is a useful solution for us to ensure customer loyalty. **Official Response from Justis Saayman:** > Thank you for sharing your feedback on D·engage! We're thrilled to hear that you appreciate our fast customer support, easy integration tools, and user-friendly interface. Your satisfaction is our top priority. We understand that daily 2FA verification can be a bit cumbersome, but it's a crucial security measure to protect your data. We'll take note of your feedback and see if there are any ways we can streamline this process for you. It's great to hear that D·engage is helping you with push, mail, and in-app campaigns, and contributing to customer loyalty. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help! ### 24. Smart, scalable, and marketer-friendly CX platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about D·engage?** Quick and seamless onboarding. Extremely helpful customer service team that are very responsive. Very intuitive platform and so easy to build and automate campaigns. **What do you dislike about D·engage?** Overall a positive experience. A self-led user walkthrough of some of their more in depth features would be helpful. **What problems is D·engage solving and how is that benefiting you?** Helped us deliver personalized customer experiences at scale. **Official Response from Magali Lombardo:** > We’re glad to hear that onboarding was smooth and that the platform feels intuitive for your team. We appreciate your suggestion on having a deeper self-led walkthrough, it’s valuable input as we continue improving our resources. Thank you for choosing D·engage! ### 25. D.engage is very interactive and user friendly to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about D·engage?** User-friendly interface and easy to locate different tools in D.engage. **What do you dislike about D·engage?** There are few flaws but they are not that relative. **What problems is D·engage solving and how is that benefiting you?** We can manage all our data through D.engage and can execute email and sms campaigns from one platform. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage. We are happy to hear that you find the platform interactive, user friendly, and easy to navigate. Your note about a few flaws is appreciated and we will continue refining the experience to make it even better. We are glad to be supporting your marketing efforts in a more efficient way. ### 26. d.engage **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmer F. | Senior Officer Web & Seo, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about D·engage?** User friendly interface, easy to understand and very thoughtful user experience. **What do you dislike about D·engage?** there are minor flaws but not much to point out. **What problems is D·engage solving and how is that benefiting you?** To various marketing tasks at one platform. **Official Response from Dilayda Soylu:** > Thank you for your feedback. We are happy to hear that you find D·engage user friendly with an easy-to-understand interface and thoughtful experience. ### 27. portal is fantastic with immersive features. **Rating:** 5.0/5.0 stars **Reviewed by:** Ghuffran M. | Divisional Head - Marketing, Data Analytics and Business Transformation, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about D·engage?** tracking of communication with ease and in depth analysis. **What do you dislike about D·engage?** so many features are hidden which requires digging. **What problems is D·engage solving and how is that benefiting you?** tracking of information and reaching with clients with ease. **Official Response from Dilayda Soylu:** > Thank you for your feedback and for recognizing the value of our communication tracking and in-depth analytics. We are glad to hear the portal experience supports your client engagement efforts. Your trust means a lot, and we will keep working to make the platform even more seamless. ### 28. Dengage **Rating:** 4.5/5.0 stars **Reviewed by:** Jahan Z. | Manager Web & SEO, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about D·engage?** User Friendly Interface and easy to use tools **What do you dislike about D·engage?** There are minor flaws but not major once **What problems is D·engage solving and how is that benefiting you?** We can use all the things in one platform **Official Response from Dilayda Soylu:** > Thank you for your review. We are glad that you find our interface user friendly and the tools easy to use. We appreciate your note about minor flaws and will continue improving the platform to make the experience even smoother. ### 29. Dengage has an incredible team **Rating:** 4.5/5.0 stars **Reviewed by:** Alice I. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about D·engage?** What I appreciate most about Dengage is how well the platform handles large volumes of data being exported and imported. The export process is quite fast, allowing us to move a substantial amount of information in a timely manner. Additionally, and perhaps most importantly, is Dengage’s technical team. They are outstanding professionals with deep knowledge of the platform. They are experts who not only provide flexibility and customization in delivering business solutions but are also readily available to develop and offer creative solutions to our problems, no matter how unique they may be **What do you dislike about D·engage?** What I like least about Dengage is the availability for some core functionalities. There have been instances where we encountered issues with campaigns, but the notifications we receive about the problem are not detailed enough. This slows down our ability to identify and resolve issues, even when they are not caused by the platform itself but perhaps by our own misuse. The tool doesn't clearly indicate the exact issue, which delays the resolution process **What problems is D·engage solving and how is that benefiting you?** The problems that Dengage solves for us are primarily related to managing a unified customer view across the channels we use for CRM. With Dengage, I can engage a customer across all the channels that I use in our company currently. This allows me to access the engagement log history for each channel, helping me make better decisions on how to activate the customer. Dengage also has a 'Splits Condition' feature within the platform, which enables scalability. We can build various types of strategies within a single campaign view, allowing for significant customization in a single configuration. **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with Dengage! We're thrilled to hear that you appreciate our platform's ability to handle large volumes of data efficiently and the expertise of our technical team. We understand your concerns about the availability of core functionalities and the lack of detailed notifications for campaign issues. We apologize for any inconvenience this has caused. Your feedback is valuable, and we will work on improving our notifications to provide more clarity for issue resolution. It's great to hear how Dengage is helping you manage a unified customer view and enabling better decision-making through engagement history and customizable campaign strategies. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help! ### 30. Powerful Marketing Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gani S. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about D·engage?** D-Engage is a great email, SMS, and push notifications tool. It’s easy to use, and we can segment our users and run A/B tests with no issues. The email builder is perfect—it’s simple and helps create great-looking emails. Their support team is also very helpful and quick to respond. **What do you dislike about D·engage?** The WhatsApp integration could be better. Since many of our customers now prefer WhatsApp as their main communication channel, having more advanced features would make D·engage even more useful. **What problems is D·engage solving and how is that benefiting you?** D-engage makes it easy to manage email, SMS, and push notifications in one place. It helps us target the right people with segmentation and A/B testing, improving how our campaigns perform. **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage easy to use and effective for segmenting users and running A/B tests. Our email builder is designed to create great-looking emails, and we're pleased to know that you find it perfect. ### 31. Intuitive platform, with a good customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about D·engage?** It's really easy to use. The platform is very intuitive and in just a few weeks you'll be able to create your own communications strategy from scratch. **What do you dislike about D·engage?** The reporting options available on the platform are of little or no help in managing and adjusting the CRM strategy, they are very shallow and there is little or no choice of really effective filters and graphs. The platform presents bugs with a given frequency and new features of the platform are rarely informed in advance, so that we can anticipate any adjustments to the strategy for sending communications. **What problems is D·engage solving and how is that benefiting you?** The tool helps us implement the communication and customer relationship strategy, ensuring assertive execution. In this way, we maintain the recognition of being a decisive channel for revenue for the company. **Official Response from Justis Saayman:** > Thank you so much for leaving your review. We are happy the platform was easy-to-understand and use and allowed you to create campaigns and strategies. As to the reporting, we are actively working on this platform module in order to better serve our clients. Watch this space as something new is coming. We are also introducing new client communication methods in order to better inform you, our client of any new functions or features which are in the development roadmap. ### 32. Amazing and super convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Shayan A. | Digital Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about D·engage?** Ease of use and great customer support when you need it. **What do you dislike about D·engage?** Tutorials for learning should be within the platform. Like an e-library. **What problems is D·engage solving and how is that benefiting you?** To send a few hundred SMS in a matter of minutes along with an easy journey. We will be exploring the full suite soon. **Official Response from Justis Saayman:** > We're thrilled to hear that you find D·engage amazing and super convenient! Our team is dedicated to providing great customer support and we're glad to hear that you've had a positive experience with us. ### 33. a good experience with alot of benefits for the company helps the client to be engaged all the time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about D·engage?** Product is very helpful and provides real value **What do you dislike about D·engage?** The response time needs improvement sometimes things get delayed **What problems is D·engage solving and how is that benefiting you?** Keeping the clients engages and helps in deepening **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage! We’re glad to hear that the platform brings real value and helps your company keep clients engaged. We also appreciate your feedback about response times. We are continuously improving our support processes to ensure faster turnaround and smoother experiences. ### 34. Great experience with the service! **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Fawad K. | VP-Unit Head Digital Business, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about D·engage?** I like the CDP functionality which is better than any other platform. **What do you dislike about D·engage?** The UI can be improved and more tracking on dashboards. **What problems is D·engage solving and how is that benefiting you?** Automating my customer retention and touch points **Official Response from Justis Saayman:** > We're thrilled to hear that you're enjoying the CDP functionality of D·engage! Your input on the UI and dashboard tracking is valuable, and we'll strive to make improvements in those areas. It's great to hear that our platform is helping you automate your customer retention efforts. ### 35. Highly Effective and User Friendly Platform for email marketing and web Push Notification. **Rating:** 5.0/5.0 stars **Reviewed by:** Sana Y. | Email Marketer / Copywriter, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about D·engage?** De-engage is an exceptional email marketing platform! Its customization options for emails and push notifications are fantastic, allowing for highly targeted campaigns that truly engage the audience. The segmentation features are top-notch, offering precise audience targeting based on various behaviors and preferences. Plus, integrating different CMS platforms is incredibly smooth and straightforward, making the setup process a breeze. It's a powerful tool for businesses looking to elevate their email marketing strategies and drive better results **What do you dislike about D·engage?** I only recommend the auto-save Option for customized content. **What problems is D·engage solving and how is that benefiting you?** The major benefit is cost-effectiveness for web Push and email marketing. As compared to the different industry Tools, De-engage is More reliable in the case of Big E-commerce Businesses. **Official Response from Justis Saayman:** > Thank you for sharing your positive feedback about D·engage! We're thrilled to hear that you find our platform highly effective and user-friendly for email marketing and web push notifications. We appreciate your suggestion for an auto-save option for customized content and will definitely take that into consideration for future updates. It's great to know that D·engage is helping businesses like yours elevate their email marketing strategies and drive better results while being cost-effective. We're committed to providing top-notch customization options and seamless integration with various CMS platforms to make your experience as smooth as possible. If you have any further suggestions or feedback, please feel free to reach out. We're here to help and support your success with D·engage! ### 36. A good experience overall **Rating:** 5.0/5.0 stars **Reviewed by:** Usamah N. | Manager - Corporate Communications, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about D·engage?** Its easy to use and well sorted. Support from the team is amazing and they are very responsive. **What do you dislike about D·engage?** Helpful tips can be added with some options to assist users. **What problems is D·engage solving and how is that benefiting you?** Sending emails and promotional information to customers. **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage easy to use and well sorted, and that you appreciate our amazing and responsive support team. We will definitely take your feedback into consideration regarding adding helpful tips and options to assist users. Thank you for sharing your experience with us! ### 37. Winning Combination of Team, Features, and Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rehan K. | Brand Manager Digital, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about D·engage?** The best aspect of D·engage is the exceptional combination of its dedicated team, robust platform, and advanced features. The platform excels in delivering personalized, omnichannel customer engagement through smart automation and real-time analytics. Its seamless integration captures all critical website events, ensuring nothing is missed. The responsiveness of the implementation team is outstanding, making sure the platform is set up smoothly and effectively. We use D·engage every day, and the support team’s collaboration helps us fully leverage its cutting-edge tools for meaningful customer interactions. **What do you dislike about D·engage?** The platform's vast feature set can be a bit overwhelming at first, but with a little time and exploration, it becomes highly intuitive and easy to navigate. **What problems is D·engage solving and how is that benefiting you?** One window solution to gather customer data, marketing, tracking their results & many more **Official Response from Justis Saayman:** > It's great to hear that D·engage is serving as a one-window solution for gathering customer data, marketing, and tracking results. We're pleased that our platform is benefiting you in streamlining these processes and enabling meaningful customer interactions. Thank you for choosing D·engage for your engagement needs. ### 38. Enhancing Customer Engagement with D·engage **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammet A. | Associate Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about D·engage?** You know what I love most about D·engage? Its multi-channel communication features really personalize how you connect with consumers. The user-friendly interface and awesome analytics tools make it super easy to optimize your marketing campaigns. **What do you dislike about D·engage?** But honestly, some folks might find D·engage’s wide range of features a bit overwhelming at first. Plus, having more integration options could really help some businesses. **What problems is D·engage solving and how is that benefiting you?** Dengage really tackles the problem of fragmented client engagement across multiple digital platforms. Instead of struggling to send consistent and timely messages to clients, it provides a unified way to manage and personalize interactions via email, SMS, push notifications, and social media. For me, this streamlines communication and makes it easier to tailor marketing campaigns. Dengage’s comprehensive analytics and customer data management help me get a better understanding of consumer habits and preferences. This leads to more effective targeting, higher engagement rates, and happier customers. Plus, the platform’s automation tools save time and resources, so I can focus more on strategy rather than manual tasks. **Official Response from Justis Saayman:** > We're thrilled to hear that you love D·engage's multi-channel communication features and user-friendly interface! We're constantly working to improve integration options to better suit businesses of all sizes. ### 39. A Competent and Powerful CRM Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about D·engage?** It includes most of the capabilities expected from a CRM product. The integration, installation, and management of the data infrastructure, along with campaign sending and tracking, are clear and straightforward. They have a very good customer support team. **What do you dislike about D·engage?** Feature requests for further development of product competency take a long time sometimes. **What problems is D·engage solving and how is that benefiting you?** D·engage helps us streamline and personalize our customer communication across multiple channels. This has improved our engagement rates, enhanced customer satisfaction, and made our marketing efforts more efficient and effective. **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage to be a competent and powerful CRM tool with clear and straightforward capabilities, as well as a good customer support team. ### 40. Dengage boosts customer engagement with powerful segmentation and multi-channel automation. **Rating:** 4.5/5.0 stars **Reviewed by:** Gökhan K. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about D·engage?** Dengage excels with its outstanding customer support and seamless automation. **What do you dislike about D·engage?** Dengage offers great features, though getting used to the panel takes some time. **What problems is D·engage solving and how is that benefiting you?** Dengage enhances customer engagement and streamlines marketing with advanced segmentation, multi-channel automation, and strong customer support. **Official Response from Justis Saayman:** > Thank you for your feedback. We understand that getting used to the panel may take some time, and we're continuously working to improve user experience. ### 41. Please provide the text you would like translated. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about D·engage?** Various alternatives for a solution. **What do you dislike about D·engage?** The functionalities sometimes need to be adjusted at the moment the client wishes to use them. **What problems is D·engage solving and how is that benefiting you?** Automatic triggers for debtors **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage. We are glad to hear that you value the variety of solutions available on the platform. We appreciate your feedback about the need for adjustments when using certain functionalities. Improving flexibility and ease of use is an ongoing focus for our team. ### 42. A good tool where we can create various scenarios according to the different tools we use. **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmet Arslan Y. | idefix/D&R CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about D·engage?** Arrange the desired flow in flow diagrams **What do you dislike about D·engage?** Inability to adjust image sizes in mailing, automatic image resizing **What problems is D·engage solving and how is that benefiting you?** By creating personas, it ensures the enhancement of personal communication. **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with creating flow scenarios using D·engage. We understand the frustration with the limitations in image sizing for emails, and we'll work on addressing this issue to enhance your overall experience. ### 43. Best Features, Best Marketing Strategy Platform, Best Team **Rating:** 5.0/5.0 stars **Reviewed by:** Samara B. | COO & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about D·engage?** It's hard to say what Dengage has best to offer, as it has a very complete range of features and everything it delivers is the best. Dengage excels in comprehensive digital channel integration, enabling one-to-one customer communication through personalized strategies and content. Its intelligent, user-friendly platform, very ease to implementated, coupled with expert support, makes it an ideal choice for businesses seeking to create effective marketing and CRM campaigns. And, in addition, it offers the best cost-benefit ratio. **What do you dislike about D·engage?** As a Brazilian company, I face additional costs because Dengage does not yet issue invoices in local currency. **What problems is D·engage solving and how is that benefiting you?** Dengage empowers me to execute multichannel campaigns with a small team, driving significant results without the need for a dedicated tech team. **Official Response from Justis Saayman:** > We're thrilled to hear that you find D·engage's comprehensive range of features and digital channel integration to be the best in the industry. We strive to provide a user-friendly platform and expert support to help businesses create effective marketing and CRM campaigns. ### 44. Overall our experience with D-Engage is really good. **Rating:** 4.5/5.0 stars **Reviewed by:** Aqib Z. | Digital Marketing - Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about D·engage?** The tool itself is user-friendly and the customer support is amazing. They are always available when we face any difficulty. **What do you dislike about D·engage?** Till now our experience is really good. So there's no dislike. **What problems is D·engage solving and how is that benefiting you?** D·engage is addressing several key challenges in our email marketing efforts. Firstly, it enhances our ability to connect with customers effectively by providing targeted email campaigns tailored to their preferences and behaviors. This targeted approach increases engagement rates and ensures that our messages resonate with the right audience. Additionally, D·engage offers robust analytics tools that allow us to track the performance of our campaigns in real-time. **Official Response from Justis Saayman:** > Aqib, thank you very much for taking the time to leave us a review, your insights are very valuable. ### 45. I did 6 months Pilot project with Dengage **Rating:** 2.5/5.0 stars **Reviewed by:** Neeraj M. | Head of Media- Business Intelligence & Data Management, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about D·engage?** I used this tool almost 2 years back during a pilot project. I think tool is value for price at which it was offered eventhough few featues were not working **What do you dislike about D·engage?** Onsite persoanlization feature was not connected to CDP. This was almost two years back my last conversation with them that this has been fixed **What problems is D·engage solving and how is that benefiting you?** I was exploring this option in Vinda. We collected customers data through mutiple brands in our portfolio but data store in different in place. So, it was difficult to get single few of consumers. We did pilot project with Dengage to get unified view of consumer profile **Official Response from Justis Saayman:** > Thank you for sharing your experience with D·engage. We appreciate your feedback on the value for price and the issues you encountered with some features. We apologize for any inconvenience caused by the onsite personalization feature not being connected to the CDP during your pilot project. We have made significant improvements since then and would love the opportunity to show you the advancements we have made, especially in providing a unified view of consumer profiles. Please reach out to our customer support team, and we will be happy to address any concerns you may have and provide a personalized demonstration of our current capabilities. Thank you for considering D·engage for your customer data needs. ### 46. Great Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about D·engage?** I use Dengage for email marketing. The email sending speed, customer support team, and user-friendly panel all contribute to speeding up the process. **What do you dislike about D·engage?** There is a need for new work to be done for our specific requests. **What problems is D·engage solving and how is that benefiting you?** Dengage is a great partner for email marketing. **Official Response from Justis Saayman:** > We're glad to hear that you appreciate our email sending speed, customer support, and user-friendly panel. We're constantly working to improve and accommodate specific requests, so we appreciate your feedback. ### 47. User-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Bilge C. | CRM Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about D·engage?** It has a user-friendly interface and it has many useful features. You can customize communication based on your needs, such as using name and surnames of customers. You can create interactive and sql segments, and use these segments in various journeys. you can communicate through email, sms, push channels. **What do you dislike about D·engage?** D-engage can further improve its features. **What problems is D·engage solving and how is that benefiting you?** I haven't encountered any problems so far, but i think there are areas that need improvement. **Official Response from Justis Saayman:** > Thank you for sharing your positive feedback about D·engage! We're thrilled to hear that you find our platform user-friendly and appreciate its useful features for customizing communication. We are constantly working on enhancing our features to provide an even better experience for our users. If you have any specific suggestions for improvement, please feel free to share them with us. Your feedback is invaluable in helping us make D·engage even better. If you encounter any issues or have any questions in the future, please don't hesitate to reach out to us. We're here to help and ensure you have a great experience with our platform. ### 48. Best application for bank email & SMS marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Shakeel A. | Associate Manager Website, SEO & Digital Marketing, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about D·engage?** Im using dengage services for 2 3 years, their tool is very user friendly, you can send bulk emails & sms to million of customers on one click. **What do you dislike about D·engage?** They need to improve their reporting dashboard a little. **What problems is D·engage solving and how is that benefiting you?** Dengage helps us reaching our customers through an automated system. **Official Response from Justis Saayman:** > Thank you for your positive feedback on D·engage! We're thrilled to hear that you find our tool user-friendly and effective for reaching your customers. We appreciate your feedback on the reporting dashboard and will definitely take that into consideration for future improvements. If you have any specific suggestions on how we can enhance the reporting features to better meet your needs, please feel free to share them with us. We're here to ensure that D·engage continues to benefit you and your business. Thank you for being a valued customer for the past few years! ### 49. Dengage is a quality and useful product. **Rating:** 5.0/5.0 stars **Reviewed by:** Merve . | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about D·engage?** The service we receive is very high quality and we get a quick response when support is needed. **What do you dislike about D·engage?** So far, there's nothing I don't like about Dengage. **What problems is D·engage solving and how is that benefiting you?** It solves e-mail delivery problems and makes the necessary improvements in the service provided to us. **Official Response from Justis Saayman:** > We are thrilled to hear that you are satisfied with the high quality service and quick support response. Thank you for your positive feedback! ### 50. User friendly, wide number of features and great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Sara H. | Lead Digital Marketing - E-commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about D·engage?** With its user friendly intereface, it's easy to navigate within Dengage. Audience Segmentation through wide range of filters and Channel optimization are one the best features for precision targeting. Dengage provides a great customer support who's highly engaged in resolving issues and implemenating new ways to target customers. **What do you dislike about D·engage?** Reporting dashboard needs improvement and can show in-depth results. Marketing automation stabilization could also improve. **What problems is D·engage solving and how is that benefiting you?** Helping us fix some back end integration issues for smooth marketing automation rollout **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage user friendly and appreciate our wide range of features. Our customer support team is dedicated to providing excellent service. ## D·engage Discussions - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote - [View D·engage pricing details and edition comparison](https://www.g2.com/products/d-engage/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+01%3A43%3A20+-0500&secure%5Bsession_id%5D=6bb326d4-1a6e-437b-8145-90816c37d1ac&secure%5Btoken%5D=b76c18c0a4933975d580e73ebc2c1aabbdc45b63fa00c774827cb4c8fdadb3a2&format=llm_user) ## D·engage Integrations - [Adjust](https://www.g2.com/products/adjust/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AppsFlyer](https://www.g2.com/products/appsflyer/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Cliniko](https://www.g2.com/products/cliniko/reviews) - [Dynamics 365 Marketing](https://www.g2.com/products/dynamics-365-marketing/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google BigQuery Data Transfer Service](https://www.g2.com/products/google-bigquery-data-transfer-service/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Infobip](https://www.g2.com/products/infobip/reviews) - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Mailgun](https://www.g2.com/products/mailgun/reviews) - [Meta](https://www.g2.com/products/meta-ai-meta/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 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[Weld Your Own App](https://www.g2.com/products/weld-your-own-app/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## D·engage Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Segmentation** - A/B Testing - Customer Profiles **Text Messaging** - Bulk SMS - Text Scheduler - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Email Campaigns - Audience Segmentation **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Engagement** - Coupons and Promotions **Multichannel** - Web - Email - Mobile **Personalized Content** - Recommendation Engine - Personalized Discounts - Website Personalization **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - Revenue Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top D·engage Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,397 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,665 reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (509 reviews)