Culture Amp Reviews & Product Details

I find Culture Amp to be an easy tool to use for setting up and tracking goals, which is particularly helpful for year-end performance reviews. The transparency of the tool is great because both employees and management can track performance at a single click. I really appreciate the data safety, where data is shared only within specific hierarchies, so my manager can see only my data. It's user-friendly, transparent, and ensures data safety, and the initial setup was smooth. Review collected by and hosted on G2.com.

It could have more aspects like employees being able to trigger emails for meetings or if I don't like my review from my manager, then that should highlight to higher management. Review collected by and hosted on G2.com.

A good range of data formats (bubble comment graph, easy question ratings, pretty good AI comment analysis), with heatmaps that are both easy to read and manipulate. It's a pretty easy set up for a survey, and can automate with a number of HRISs, which has saved a lot of time and refinement. The customer support team is always very helpful and friendly (although the chat bot can be a little glitchy). Review collected by and hosted on G2.com.

I would like to be able to see full round ups of positive, neutral and negative scores for the overall survey (ie what is the average neutral score rate) for quick morale comparison to previous surveys. It's a small thing, but actual proves pretty useful for quick steer analysis. Review collected by and hosted on G2.com.

Culture Amp has been a strong addition to our people tech stack, particularly in how it balances robust functionality with thoughtful support.

What stands out first is the level of support. The team is responsive, and genuinely invested in helping you get value out of the platform, not just implement it. Whether it’s best-practice guidance or troubleshooting, it feels like a partnership.

From a functionality standpoint, the platform is intuitive and powerful. The customization options allow us to tailor surveys and programs to our culture and business needs rather than forcing a one-size-fits-all approach.

Where Culture Amp really shines is in the quality of the data and the way it can be sliced. The ability to segment results meaningfully, by role, level, function, or other demographics helps move conversations beyond “how do people feel” to “where should we act.” The insights are clear, and easy to translate into action with leaders.

Overall, Culture Amp enables more informed, data driven conversations about engagement and culture. Review collected by and hosted on G2.com.

One limitation we’ve encountered is participant management at the survey level. Currently, it isn’t possible to remove or exclude specific individuals from a single survey once they’re part of the master employee list. To prevent participation, the individual must be disabled at the master employee level, which creates unnecessary administrative friction, especially when managing cases like leave statuses.

Greater flexibility to exclude individuals at the survey level would streamline administration. Review collected by and hosted on G2.com.

I appreciate how this tool simplifies tracking both my personal goals and those aligned with my company. It allows me to assign ownership to peers and managers, which increases visibility and helps them hold me accountable for my progress. I frequently use it to break down my goals into short-term increments and to give feedback to my colleagues. Although I haven't needed to use their customer support features yet, the virtual support interface appears intuitive and welcoming. Review collected by and hosted on G2.com.

Personally, I find the service somewhat disconnected from my current workflow, mainly because it is only accessible through a web portal. I would appreciate seeing enhanced functionality in their Microsoft Teams integration, as this would help centralize its use within apps like Teams, where much of my communication already takes place. Review collected by and hosted on G2.com.

I like that the support team has been really responsive, and I've noticed that quite a few of the product requests or changes that I've asked for have actually been implemented, which is great to see in a tool with a big price tag. It's also very easy for employees to use, as it has a very user-friendly and intuitive interface. Review collected by and hosted on G2.com.

The shout outs do not work in our MS Teams environment, and despite working with the support team, it's an ongoing issue that hasn't been solved. I also feel like our support isn't as strong as it used to be since our last renewal. It's been a bit frustrating because I've had such a great experience with the support team in the past, so it's disappointing to have less access now. Review collected by and hosted on G2.com.

The reports are fairly straightforward and easy to read. The processes, while sometimes limited, are beginner friendly and cover the most important things. Review collected by and hosted on G2.com.

Culture Amp is limited in a few ways- first, their reports for things like 1:1s or engagement surveys have unexpected limitations at time that are inconvenient- such as the filtering process for engagement survey results, there isn't an option to just create one report for one manager- you need to create them for a whole subset of managers, and then make sure you're sharing correctly so only the one manager gets updated. This is a very odd and time consuming work around for what seems to be a straightforward request. Performance reviews have to be the same for the organization (I can't update by people manager / individual contributor unless I create a whole different cycle), and the development plan leaves plenty to be desired. Review collected by and hosted on G2.com.

What I like best about Culture Amp is how thoughtful and people-centered the whole platform feels. It’s beautifully designed and really easy to use, which makes the feedback process smooth and enjoyable.

I also really value the sense of safety that comes with anonymity — it encourages everyone to share their honest thoughts and ideas.

The Culture Amp team is amazing — they’re always ready to help, answer questions, and share useful insights. On top of that, the platform offers so many great learning resources and training programs for managers and employees alike, which really helps us grow both personally and professionally.

Culture Amp has also greatly helped our company gather meaningful feedback, set clear goals, and drive positive changes — not just once, but many times. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike about Culture Amp — it’s a great platform overall. If I had to mention something, I’d say the learning materials for managers could go a bit deeper in some areas. It might also be nice to have a few more in-survey hints or explanations that appear when hovering over certain terms, just to make everything even clearer for everyone. Review collected by and hosted on G2.com.

I really appreciate Culture Amp's interface and the frequent product updates. The new AI coach is an awesome tool and has really helped us with our analysis. I also like how the platform allows us to link insights with culture-backed research, which adds rigor to our statistical analysis. The research aspects, particularly the benchmarks, are fantastic. They allow us to look at engagement results from an external macro perspective, which is essential for understanding how we compare. Being able to back up our findings with research is fantastic, especially since there's often a strong focus on gut feel in HR. Review collected by and hosted on G2.com.

I think the flexibility doesn't particularly work well for me. One of my pet peeves is the data aspect. I know there's a survey data analyst option to extract raw comments, but I'd love an in-between where I can look at aggregate scores and export them without needing the raw data comments enabled. It's also extremely frustrating when I don't know when to use the chatbot or go to my customer success manager. A little more clarity around the roles and who's responsible for what would be helpful. Review collected by and hosted on G2.com.

I like reviewing feedback and giving it to my coworkers, and appreciate that some feedback can be optional or unseen by them. I also enjoy being able to review my performance on my own without needing to meet in person. Review collected by and hosted on G2.com.

I don't think there's any urgency on 1 on 1 or goals to be made. Also, I would love to add some assessment on how I am fitting in the job, what I can improve, and what I am already good at. Review collected by and hosted on G2.com.

I like the way Culture Amp shows survey results and summaries. It's nice to have a summary prepared with the main points. I also like that it keeps confidentiality really well. The integration with Slack makes it easy to give shoutouts without having to log in to Culture Amp. It simplifies day-to-day actions and makes it more accessible for our global employees to give shoutouts via Slack anytime they want. Review collected by and hosted on G2.com.

I would like that the shoutouts could be exported on a report, like on CSV or Excel. Review collected by and hosted on G2.com.