Culture Amp Reviews & Product Details

I love that Culture Amp makes it easy to get in contact with support, especially technical support, which is fantastic. We generally get issues resolved within one day. Since Culture Amp is a smaller company, their support is very efficient. The user interface is really nice and inviting, making it easy for both survey participants and administrators like me to use. Importing data is very easy, and I appreciate how results can be analyzed easily and exported into consumable materials like PowerPoint. I also really like the reporting functionality, which allows viewing of heat maps and bar charts that summarize survey data. Additionally, the initial setup was very easy and we had a great implementation team helping us. They were hands-on and helped launch our first survey. Review collected by and hosted on G2.com.

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I think Culture Amp is very easy to use, which is a big plus for me. The support team is the best, always there when I need them. The surveys are easy to use too and make it simple for people to access and view things. The initial setup was very easy as well. Review collected by and hosted on G2.com.

I didn't like the 1-on-1 feature and no longer have access to it. Also, I think it would be better if more functionalities were included in the main product. Review collected by and hosted on G2.com.

Culture Amp is a very intuitive platform with a lot of thought obviously put behind it. Between the help guides, AI coach, and AI help tool, I feel supported to build out review cycles, surveys, and 360s. When my team feels that a product could be improved, Culture Amp's team is willing and eager to receive our feedback and, on many occasions, we've seen that feedback be quickly implemented. Every tool works together to create an impactful employee experience for our company where people can own their growth and thrive in their roles. Review collected by and hosted on G2.com.

Although incredibly minor in the grand scheme of things, there are nuances to a few of their tools that could use adjusting. For example, I had to give an HRBP access to all performance review data recently in order for him to build and create a review for a specific team. However, this flaw can also be viewed as a positive, since Culture Amp takes their customers' feedback into account. It leads to a more customized approach to the platform than a final product cast in iron. Review collected by and hosted on G2.com.

I like that everything is in one place, from all the surveys to coaching tools, and the support from real-life people like account managers and people scientists. It's great to know you're never alone if you need help or have questions. I also appreciate the expansive knowledge base, which allows me to find quick answers, sometimes within a minute. Additionally, the customer service is outstanding. Implementing Culture Amp was super easy, with reliable support to answer questions and help with any roadblocks, making the onboarding process smooth. Having a platform like Culture Amp where all team members can access surveys and coaching features is incredibly helpful, especially with a large team. It helps us understand retention, engagement, and provides insights that we can act on to improve company initiatives and keep team members happy. I've recommended it to multiple friends in HR. Review collected by and hosted on G2.com.

I would love to see more text message capability. Right now, you can only send text message links if you are doing so through the engagement survey. And with our business, we have many team members who can't easily get to a computer. They're on the go, on the road. So I would love to have the text message capability expand beyond the engagement survey. Sometimes we need to collect data or survey our team members. And access to a computer is just not an option. So being able to have them get a link, to take a survey or to access Culture Amp through a text message would be very helpful. Review collected by and hosted on G2.com.

Intuitive UX, meaningful engagement benchmarks and responsive customer support make Culture Amp easy to use and valuable for turning insights into action. Review collected by and hosted on G2.com.

On the human side, Success Managers seem to have added little value to the relationships I help steward with the leaders who own engagement at their organizations. On the platform side, I’d welcome greater survey flexibility and more question types beyond rated items, multiple choice and open-ended responses. Review collected by and hosted on G2.com.

I use Culture Amp for engagement surveys, shout outs, exit interviews, performance reviews, and one on ones. I like the ability to add on employees as we grow, in increments, and to launch different modules based on where we are in our journey. The product offers a lot of diversity in the products that it offers. I love the ability to slice and dice information based on groups, demographics, managers, departments, or locations, and I really love the ability to deep dive into that stuff. I appreciate the integration across modules, the way it pulls data, and how you can cross-reference, like shout outs in the performance modules. The initial setup of Culture Amp was fairly easy, and I've implemented it myself three out of four times with little to no help from anyone else. I also appreciate that multiple modules can be housed in one system, and that they integrate with each other, which is the biggest win for me. Review collected by and hosted on G2.com.

I think having thirty, sixty, ninety day reviews would be helpful to have, like, a preprogrammed or easier way to achieve that. Review collected by and hosted on G2.com.

What I like best about Culture Amp is how it puts people at the centre of the workplace. I really value the idea of using feedback and data not just to measure how employees feel, but to actually help organizations create better experiences, stronger teams, and healthier cultures. Review collected by and hosted on G2.com.

One thing I’d probably dislike is that, like any platform built around feedback and data, the experience is only as valuable as what an organization does with the results. Collecting feedback is great, but if there isn’t meaningful follow-through, it can feel a little frustrating. Review collected by and hosted on G2.com.

What I like best about Culture Amp is the survey software itself, it's intuitive and makes it easy to gather meaningful feedback. I also really value the ability to benchmark our results against industry standards, which gives us useful context we wouldn't have otherwise. That said, the thing that's helped us the most has been their customer success team. They're responsive, knowledgeable, and genuinely invested in helping us get the most out of the platform. Review collected by and hosted on G2.com.

What's least helpful is the lack of customization in certain products, like reviews. There's also no option for custom reminders or notifications within review cycles, which would help keep things on track. On top of that, product improvements based on customer feedback can sometimes feel slower to roll out than we'd like. Review collected by and hosted on G2.com.

The most helpful part of Culture Amp for me is its data, analytics, and reporting capabilities. It makes it easy to identify trends, uncover meaningful insights, and turn employee feedback into actionable recommendations that support better, data-driven people decisions. Review collected by and hosted on G2.com.

My biggest frustration with Culture Amp is the performance review module. It feels clunky, less intuitive than the rest of the platform, and somewhat disconnected from the overall user experience. Compared to the strength of the engagement and analytics tools, the performance review workflow could be much more streamlined and integrated. Review collected by and hosted on G2.com.

I like that Culture Amp lets me create custom surveys and use standard templates and questions for an international organization, then see and share results. The system is established and robust, with a lot of potential options for performance management. I find the summary and heat map analysis clear and easy to read, which is important for company-wide engagement surveys. Review collected by and hosted on G2.com.

I find the admin functionality not very intuitive, and my team has struggled to interpret some survey setup options, which makes prep take longer than planned. Region-specific automated surveys require custom fields and aren’t standard. It can be hard to reach an actual person in customer service, and the answers aren’t always reliable in critical situations. The initial setup was lengthy and somewhat confusing, and it’s been difficult to adjust it to make corrections. Review collected by and hosted on G2.com.