--- title: Cloudinary Reviews meta_title: 'Cloudinary Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 223 reviews by the users' company size, role or industry to find out how Cloudinary works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 223 scale: '5' date_modified: '2026-11-06' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Cloudinary Reviews & Product Details

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$224.00

Cloudinary Reviews FAQs

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Last updated: Nov 04, 2026

What is Cloudinary, and what problem is it built to solve?

Cloudinary is a cloud-based media management platform focused on optimizing, transforming, and delivering images and video. It helps businesses manage visual content by uploading, storing, manipulating, and serving it across devices and platforms.

What languages does Cloudinary support?

Cloudinary supports 1 language: English.

What company sizes and industries is Cloudinary the best fit for?

Cloudinary is used across small businesses, mid-market organizations, and enterprises, with users in a range of industries. Its strongest recurring use cases span digital media, software and IT, retail, marketing, and travel-related businesses.
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Retail, computer software and IT, marketing and advertising, leisure and travel, and media production.

How long does it take to implement Cloudinary across a team?

Cloudinary can be quick to put into use for focused projects, while broader implementations and migrations may take several months. The reported timelines range from less than a day to more than a year, with shorter launches and implementations taking a few months both common.
Time to go live Relative frequency
Less than a day Reported for some implementations
Less than one month Common
1–3 months Common
3–6 months Also reported
6 months or longer Reported less often

What customer support options does Cloudinary provide, and how do users find the overall support experience?

Cloudinary provides 24/7 live-representative support, as well as email/help desk and chat support. The support experience is often described as responsive, knowledgeable, and helpful with technical questions; users also encounter cases where responses vary between agents or an issue takes longer to resolve.

What is the experience like for teams switching to Cloudinary from another tool?

Switching to Cloudinary is often about gaining more flexible media transformations and delivery, improving integration options, or bringing media management and delivery together. Users describe moving from DAM, CDN, video, file-storage, and custom-built systems—including tools such as Adobe Experience Manager, MediaValet, Wistia, Vimeo, and storage services—when they wanted stronger optimization, faster delivery, more flexible workflows, or more room to scale. Straightforward integrations and responsive technical help can ease the change, while migrating and organizing existing assets may take planning and time.

What tools and platforms does Cloudinary integrate with, and how do these integrations help users get more value from the product?

Cloudinary offers 76 integrations, and the connections users name span content platforms, developer tools, and creative and marketing workflows.
  • Content and commerce: Adobe Commerce, Contentful, WordPress, and Drupal.
  • Developer tools and frameworks: React, Python, Ruby on Rails, GitHub, and CodePen.
  • Creative and marketing: Adobe’s Cloudinary Connector and Braze.
These connections help teams make media available within websites and apps, link assets with creative work, and support campaign and publishing workflows without treating the asset library as a separate destination.

What features or capabilities could make Cloudinary even more useful?

Cloudinary could be more useful with smoother asset discovery and a more approachable interface, particularly for teams that do not work with its advanced tools every day. Common improvement areas include:
  • Make search more reliable and support richer ways to find assets, including searches based on image content or metadata.
  • Simplify navigation, transformation setup, and onboarding so nontechnical users can find and use features more easily.
  • Expand metadata and team controls, including more flexible fields, permissions, and safeguards for shared asset libraries.
  • Improve bulk asset workflows, such as uploading, organizing, renaming, and compressing files.
  • Make video workflows more convenient with faster previews and more editing options.

Cloudinary Reviews (223)

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Reviews

Cloudinary Reviews (223)

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4.3
223 reviews

What do users say?

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Pros & Cons

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Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Glitchy ‘Area of Interest’ Upload Tool Slows Down Fast-Paced Publishing"
2.5/5
What do you like best about Cloudinary?

I am responsible for the marketing communications of an OEM which runs multiple race series, and Cloudinary's ability to organize images in different folders makes it easy. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The 'area of interest' when uploading an image. This feature is very glitchy, works maybe 50% of the time when trying to select, and adds a lot of extra time to writing articles on our websites. In a segment which relies on getting the news out there first, this is a massive headache. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Easy to Use for Ecommerce, But Bulk Image Uploads Can Be Buggy"
3.5/5
What do you like best about Cloudinary?

It's very easy to use and has all the features I need for my ecommerce tasks Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Sometimes, when uploading images in bulk, Cloudinary just imports one of them instead of the whole set of images. I believe it's a bug but it has already happened several times. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
"Streamlines workflow and editing, but has a steep learning curve"
3.5/5
What do you like best about Cloudinary?

What I like best about Cloudinary is that it keeps all of my files and photos in one organized place, making them easy to access and manage. I also really appreciate the built-in editing tools, which let me make quick adjustments without needing to switch to another application. It streamlines my workflow and saves me time. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

One thing I dislike about Cloudinary is that it can take some time to learn all of its features and tools. While it's very powerful, the interface can feel a bit overwhelming at first. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Customer Experience Content Specialist
Mid-Market (51-1000 emp.)
Originally submitted 6/30/2026
"Organized folders make items easy to find, but the search function needs improvement"
3/5
What do you like best about Cloudinary?

I like how there are folders and they are set up, it's easy to find things Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The search function isn't the best, it often doesn't show the item I am looking for. Review collected by and hosted on G2.com.

Aviral M.
AM
Aviral M.
Mid-Market (51-1000 emp.)
"Effortless Image Management with Cloudinary"
4.5/5
What do you like best about Cloudinary?

I find Cloudinary easy to use, with its clean UI and usage-based costs being particularly appealing. As a large OTT company, the platform is equally accessible for our developers and operations team. Additionally, I appreciate the predictable latencies for the millions of images we store with Cloudinary. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Decreased cost for an org of our scale. Review collected by and hosted on G2.com.

SO
Sade O.
Marketing Manager
Insurance
Mid-Market (51-1000 emp.)
"I love using Cloudinary, it's very easy to use"
5/5
What do you like best about Cloudinary?

Cloudinary is very easy to use and I use it very regularly. I use Cloudinary to store images, which are then uploaded to my website via a URL.

I use Cloudinary to compress images, which helps to reduce the file size and takes up less space on our website, which saves us more money by reducing the website bandwidth usage. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I have not seen any downsides to using Cloudinary. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that you love using Cloudinary and find it easy to use. Thank you for sharing your positive experience!

Jon H.
JH
Jon H.
UI/UX Designer
Enterprise (> 1000 emp.)
"Effortless Image Management, But Needs Better Team Controls"
3.5/5
What do you like best about Cloudinary?

I’ve been using Cloudinary for some time now, and what I really appreciate is how much it simplifies my workflow. I can upload an image and Cloudinary automatically handles all the complex tasks—optimisation, resizing, format conversion, and more—without any need for complicated setup or extra effort on my part.

The URL-based transformations are a standout feature for me. Adjusting quality, aspect ratios, dimensions, and formats is as easy as adding a few parameters, which is incredibly convenient. This not only saves me time but also keeps my workflow organised, eliminating the need to create or maintain cumbersome image pipelines myself.

In terms of performance, Cloudinary is very reliable. Their CDN delivers images quickly, and I’ve noticed that pages on our website load faster and feel lighter because of the optimised images they provide.

All in all, Cloudinary makes managing images effortless, allowing me to concentrate on designing and building rather than dealing with asset management. It’s efficient, dependable, and truly valuable for anyone who works with visuals, even occasionally. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

One of my main frustrations with Cloudinary is how disorganized things can become when several people share the same account. When designers, developers, and content editors are all uploading and modifying assets, the situation can quickly spiral out of control. Naming conventions are often ignored, folders become cluttered, duplicate files accumulate, and it’s all too easy for someone to accidentally overwrite something important.

Cloudinary doesn’t provide many safeguards to prevent these issues, either. If your team lacks strong organization, the platform simply mirrors that disorder, turning the asset library into a bit of a jungle. With strict processes, it’s possible to keep things under control, but without them, managing assets can be quite a headache. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary's image management capabilities and performance benefits. We understand the importance of team controls and will continue to work on enhancing the platform to better support collaborative asset management.

NE
Nick E.
Enterprise (> 1000 emp.)
"Global Asset Delivery Simplified"
4.5/5
What do you like best about Cloudinary?

I use Cloudinary for asset delivery which provides standardized global delivery. The edge network unification is particularly beneficial. I also find the AI workflow to be valuable, although I acknowledge that we might not be utilizing all the features as much as we should. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Dialing in agent personas and how they all work together through an orchestration layer is an interesting problem still to be solved. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for the thoughtful review — we’re glad the edge network unification and AI workflow are helping with global asset delivery. We hear you on the orchestration and agent persona challenge. If you’d like, our support or solutions team can review your use case and share best practices or recommended patterns to help tighten persona orchestration and get more value from AI features.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"A powerful and reliable solution for managing digital assets at scale"
5/5
What do you like best about Cloudinary?

Cloudinary makes it incredibly easy to manage and deliver digital assets at scale. I especially appreciate how intuitive the interface is and how quickly I can upload, organize, and transform images. The automatic image optimization and built-in CDN significantly improve performance without requiring extra development time. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

While Cloudinary is powerful, the pricing can get expensive quickly, especially for small teams or startups. Some advanced features require a learning curve, and documentation, although extensive, can be overwhelming for beginners. The UI could also benefit from a modern refresh. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your experience with Cloudinary. We're thrilled to hear that our platform has helped you optimize image performance and streamline media asset management. We appreciate your feedback on pricing and advanced features, and we're committed to addressing these concerns to better serve our users.

Nish P.
NP
Nish P.
Technical Lead
Mid-Market (51-1000 emp.)
"Effortless Media Management and Delivery"
5/5
What do you like best about Cloudinary?

I really like Cloudinary for its dynamic transformation of imagery and video and the speed of delivery. It's great how easily we can share assets across the business and with third-party vendors. Uploading high-quality imagery and video without impacting site performance has been a huge advantage. The initial setup was very easy, and the business loves it. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

regular CSM catch ups maybe about future beta version trials if possible, Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that you're enjoying Cloudinary's dynamic transformation and fast delivery of imagery and video. We appreciate your feedback and will take your suggestion for regular CSM catch-ups and future beta version trials into consideration.

Questions about Cloudinary? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Andrew B.
AB
Andrew Bidwell
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Last activity 15 days ago

Can Cloudinary generate images and videos with AI?

Andrew B.
AB
Andrew Bidwell
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Last activity 14 days ago

Does Cloudinary support live streaming?

Pricing Options

Pricing provided by Cloudinary.

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$224.00

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$89.00

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Cloudinary Comparisons
Cloudinary Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Images
Workflow Management
User, Role, and Access Management
Brand Portal