--- title: Cloudinary Reviews meta_title: 'Cloudinary Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 223 reviews by the users' company size, role or industry to find out how Cloudinary works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 223 scale: '5' date_modified: '2026-11-06' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Cloudinary Reviews & Product Details

Pricing

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Advanced

$224.00

Cloudinary Reviews FAQs

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Last updated: Nov 04, 2026

What is Cloudinary, and what problem is it built to solve?

Cloudinary is a cloud-based media management platform focused on optimizing, transforming, and delivering images and video. It helps businesses manage visual content by uploading, storing, manipulating, and serving it across devices and platforms.

What languages does Cloudinary support?

Cloudinary supports 1 language: English.

What company sizes and industries is Cloudinary the best fit for?

Cloudinary is used across small businesses, mid-market organizations, and enterprises, with users in a range of industries. Its strongest recurring use cases span digital media, software and IT, retail, marketing, and travel-related businesses.
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Retail, computer software and IT, marketing and advertising, leisure and travel, and media production.

How long does it take to implement Cloudinary across a team?

Cloudinary can be quick to put into use for focused projects, while broader implementations and migrations may take several months. The reported timelines range from less than a day to more than a year, with shorter launches and implementations taking a few months both common.
Time to go live Relative frequency
Less than a day Reported for some implementations
Less than one month Common
1–3 months Common
3–6 months Also reported
6 months or longer Reported less often

What customer support options does Cloudinary provide, and how do users find the overall support experience?

Cloudinary provides 24/7 live-representative support, as well as email/help desk and chat support. The support experience is often described as responsive, knowledgeable, and helpful with technical questions; users also encounter cases where responses vary between agents or an issue takes longer to resolve.

What is the experience like for teams switching to Cloudinary from another tool?

Switching to Cloudinary is often about gaining more flexible media transformations and delivery, improving integration options, or bringing media management and delivery together. Users describe moving from DAM, CDN, video, file-storage, and custom-built systems—including tools such as Adobe Experience Manager, MediaValet, Wistia, Vimeo, and storage services—when they wanted stronger optimization, faster delivery, more flexible workflows, or more room to scale. Straightforward integrations and responsive technical help can ease the change, while migrating and organizing existing assets may take planning and time.

What tools and platforms does Cloudinary integrate with, and how do these integrations help users get more value from the product?

Cloudinary offers 76 integrations, and the connections users name span content platforms, developer tools, and creative and marketing workflows.
  • Content and commerce: Adobe Commerce, Contentful, WordPress, and Drupal.
  • Developer tools and frameworks: React, Python, Ruby on Rails, GitHub, and CodePen.
  • Creative and marketing: Adobe’s Cloudinary Connector and Braze.
These connections help teams make media available within websites and apps, link assets with creative work, and support campaign and publishing workflows without treating the asset library as a separate destination.

What features or capabilities could make Cloudinary even more useful?

Cloudinary could be more useful with smoother asset discovery and a more approachable interface, particularly for teams that do not work with its advanced tools every day. Common improvement areas include:
  • Make search more reliable and support richer ways to find assets, including searches based on image content or metadata.
  • Simplify navigation, transformation setup, and onboarding so nontechnical users can find and use features more easily.
  • Expand metadata and team controls, including more flexible fields, permissions, and safeguards for shared asset libraries.
  • Improve bulk asset workflows, such as uploading, organizing, renaming, and compressing files.
  • Make video workflows more convenient with faster previews and more editing options.

Cloudinary Reviews (223)

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Cloudinary Reviews (223)

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4.3
223 reviews

What do users say?

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Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"My experience with Cloudinary: Easy, efficient, and smart"
3/5
What do you like best about Cloudinary?

One of the most helpful things about Cloudinary is its ease of use and intuitive platform. I feel like even non-technical users can quickly upload, organise, and optimise media without a steep learning curve. The dashboard is clean and user-friendly, making it easy to manage images and videos in one place. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

One thing I dislike about Cloudinary is that the pricing can become expensive as usage grows. As storage, bandwidth, and transformations increase, costs can rise quickly. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your experience with Cloudinary. We understand the concern about pricing, and we continuously work to provide cost-effective solutions for our users as their usage grows.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
Originally submitted 6/30/2026
"Effortless Image Compression with Excellent Image Quality"
4.5/5
What do you like best about Cloudinary?

Ease of use and image quality are excellent; compressing images is simple — you don't need to do anything except upload the files. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The initial load time and search speed are slow, and there are limited analytics tools available. Review collected by and hosted on G2.com.

MB
Mathis B.
"Simplified Visual Management, But Slow Load Times"
4/5
What do you like best about Cloudinary?

I greatly appreciate Cloudinary for its ability to easily sort and share all our visual photos and videos, which is crucial for our campaigns that involve many different media. The sorting feature using metadata is particularly remarkable, it allows me to quickly find what I need and saves us valuable time. Moreover, the simplicity of using Cloudinary, especially during the initial setup, was very pleasant. The installation was done easily and quickly, which facilitated adoption by our team. Overall, these elements make Cloudinary very valuable for our daily activities. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

When I browse through all the visuals, they sometimes take a while to display. Improving this aspect would be a plus. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're happy to hear that Cloudinary has been valuable for your campaigns. Your feedback about the slow load times is noted, and we will strive to enhance the loading speed for a better user experience.

Morgane P.
MP
Morgane P.
"Simplified Media Management with Cloudinary"
4/5
What do you like best about Cloudinary?

I greatly appreciate the metadata function in Cloudinary, as it allows me to efficiently sort and catalog our files. It is particularly useful for specifying vital information such as shooting dates and locations, product codes, as well as primary and secondary materials. Moreover, it facilitates the distinction between creations and raw visuals, and offers great utility for managing different file formats and orientations. By using Cloudinary, I can also avoid file duplicates and easily retrieve documents thanks to detailed metadata. This makes the display on our website and our Google campaigns much smoother and more organized. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The video studio feature on Cloudinary does not meet all my expectations. Ideally, I would like to be able to edit videos by adding text and integrating Excel files for translation to create adapted versions for different countries. Additionally, it would be very beneficial to have basic effects and transitions available to facilitate video editing directly on Cloudinary, which would allow us to have only one visual for all our languages. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for your feedback on the video studio feature. We appreciate your input and will take it into consideration for future improvements.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Effortless Image Uploads and Hosting for Our E-commerce Site"
4/5
What do you like best about Cloudinary?

Easy to use for uploading and hosting images for our ecommerce website Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Sometimes the display of all our hosted content is messy and hard to navigate. Not a huge issue just a small blocker. Review collected by and hosted on G2.com.

FD
Faydra D.
Full-time Freelancer
Small-Business (50 or fewer emp.)
Originally submitted 2/18/2025
"Satisfied Cloudinary User Since 2013"
5/5
What do you like best about Cloudinary?

Eight months ago when I did initial review, I was using Cloudinary almost daily but not as much as I started using it about six months ago. I've been using Cloudinary much, much more these days. I'm transitioning away from creating websites for other people and building out my own websites for my own domains, which means my use of Cloudinary has skyrocketed over the last 8 - 10 months, and there are more things I can do with Cloudinary that I could have always done with Cloudinary if I'd been using as much as I'm using it now. My next big project on Cloudinary will be doing a great deal more with video hosting. I've always used it mainly with images, but Cloudinary is not limited to just working with images. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I would love to see Cloudinary add more tiers to their plans. They go from a free plan to a Plus plan, and the Plus plan is $99 a month. Many of my clients are very small business owners and/or individual bloggers not making money from their websites. Asking them to pay $99 a month to manage 10 to 100 images is too much. I always pitch the free tier of Cloudinary to my clients, but I'd love to be able to also send paying subscribers Cloudinary's way, also. The Free plan provides 25 credits per month. The Plus plan provides 225 credits per month. What if there was a 25/month plan with 75 or 100 credits and/or $45/month plan with 180 credits? I have more confidence that I could promote those types of plaid plans to my clients than the $99. As for Cloudinary itself and what it offers, there's still nothing I dislike about the service. Everything I want to do, it does and I'm discovering other things I can do now that I'm using it a great deal more. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Twelve years of trust—that’s incredible. We’re thrilled Cloudinary continues to give you the control, flexibility, and simplicity you rely on, and it’s great to hear our support team has had your back along the way. Thanks for being such a loyal part of the Cloudinary community!

Verified User in Consulting
UC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Great Image Organization and Search, but Resizing Could Be More User-Friendly"
3/5
What do you like best about Cloudinary?

It organizes my images very well and the search function is easy to find. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

It's not very user friendly to adjust image size. Review collected by and hosted on G2.com.

nathan c.
NC
nathan c.
"Effortless Media Management and Optimization"
5/5
What do you like best about Cloudinary?

I use Cloudinary for hosting my images and videos for my website, which makes managing my content really easy and efficient. I love how I can simply upload a photo or video and grab the URL to seamlessly integrate it onto my website. It significantly optimizes my images for fast loading times, thereby improving my page speed, which is very important for user experience and SEO. What I find remarkable about Cloudinary is its ease of use, with a straightforward setup process that is frictionless and user-friendly. The image transformations are a fantastic feature, providing high versatility and customization options right out of the box. I used to use Cloudflare before, but I found Cloudinary much easier to understand and use, which I greatly appreciate. The entire experience with Cloudinary has been positive and hassle-free for my particular use case. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I don't really dislike anything. Evertything I've wanted to use Cloudinary for I've been easily able to do. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for your kind words! We're delighted to hear that Cloudinary has made it easy for you to manage and optimize your media content for your website. We strive to provide a straightforward setup process and versatile customization options, and we're glad to hear that it has been a positive experience for you.

gabbie Q.
GQ
gabbie Q.
"Efficient Asset Management with Room for Improvement"
4/5
What do you like best about Cloudinary?

I appreciate Cloudinary for its capability to upload and store creative assets and website assets, essentially acting as a cloud for our photography. It solves the problem of accessing our storage from anywhere, which is incredibly convenient for my workflow. The ease of creating a link and sending it to coworkers enhances collaboration and sharing efficiency. I also love the categories feature that helps refine my search, making it easier to locate specific assets quickly. The initial setup of Cloudinary was quite straightforward, contributing to a smooth transition and user experience. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I find it challenging that when I upload assets to Cloudinary, they don't upload directly to specified folders. Instead, they go into a general pool of assets, requiring additional steps to move them over. I also wish there was functionality for conducting image searches using an image as the search query. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary, especially regarding its convenience for accessing and sharing assets. We understand your concerns about organizing uploaded assets and conducting image searches, and we will take note of these areas for potential enhancements.

Samuel V.
SV
Samuel V.
Desarrollor web full stack
"Ease of Integration and Editing, Excellent Speed"
5/5
What do you like best about Cloudinary?

I use Cloudinary to store all kinds of assets and documents from my applications both professionally and personally, which offers me a lot of convenience. I love the ease with which I can quickly transport the assets. The integration is extremely easy and that optimizes my work time thanks to the speed at which I can operate. The options for transforming and editing images and videos are simple and varied, allowing me to optimize and ensure that images are stored in the webp format, in addition to controlling quality and compression. I like being able to save only the necessary information of the asset, such as automatically cropping a profile photo. The initial setup process was excellently easy. I am very satisfied with the prices and always recommend Cloudinary to friends and colleagues, rating it a 10 on a scale of 1 to 10. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Handling all types of assets that are not images or videos, such as PDFs, xlsx, and others, can be problematic in Cloudinary. I have to use the resource_type = raw or auto, and these don't always work well. The files sometimes become corrupted or are saved incorrectly. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary! We're glad to hear that you find the integration easy and the speed of operation excellent. We understand your frustration with handling non-image and non-video assets, and we are continuously working to enhance our support for a wider range of file types. We appreciate your feedback and your recommendation!

Questions about Cloudinary? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Andrew B.
AB
Andrew Bidwell
•
Last activity 15 days ago

Can Cloudinary generate images and videos with AI?

Andrew B.
AB
Andrew Bidwell
•
Last activity 14 days ago

Does Cloudinary support live streaming?

Pricing Options

Pricing provided by Cloudinary.

Advanced

$224.00

Plus

$89.00

Free

$0.00
Cloudinary Comparisons
Cloudinary Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Images
Workflow Management
User, Role, and Access Management
Brand Portal