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Cloudinary Reviews & Product Details

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$224.00

Cloudinary Reviews FAQs

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Last updated: Nov 04, 2026

What is Cloudinary, and what problem is it built to solve?

Cloudinary is a cloud-based media management platform focused on optimizing, transforming, and delivering images and video. It helps businesses manage visual content by uploading, storing, manipulating, and serving it across devices and platforms.

What languages does Cloudinary support?

Cloudinary supports 1 language: English.

What company sizes and industries is Cloudinary the best fit for?

Cloudinary is used across small businesses, mid-market organizations, and enterprises, with users in a range of industries. Its strongest recurring use cases span digital media, software and IT, retail, marketing, and travel-related businesses.
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Retail, computer software and IT, marketing and advertising, leisure and travel, and media production.

How long does it take to implement Cloudinary across a team?

Cloudinary can be quick to put into use for focused projects, while broader implementations and migrations may take several months. The reported timelines range from less than a day to more than a year, with shorter launches and implementations taking a few months both common.
Time to go live Relative frequency
Less than a day Reported for some implementations
Less than one month Common
1–3 months Common
3–6 months Also reported
6 months or longer Reported less often

What customer support options does Cloudinary provide, and how do users find the overall support experience?

Cloudinary provides 24/7 live-representative support, as well as email/help desk and chat support. The support experience is often described as responsive, knowledgeable, and helpful with technical questions; users also encounter cases where responses vary between agents or an issue takes longer to resolve.

What is the experience like for teams switching to Cloudinary from another tool?

Switching to Cloudinary is often about gaining more flexible media transformations and delivery, improving integration options, or bringing media management and delivery together. Users describe moving from DAM, CDN, video, file-storage, and custom-built systems—including tools such as Adobe Experience Manager, MediaValet, Wistia, Vimeo, and storage services—when they wanted stronger optimization, faster delivery, more flexible workflows, or more room to scale. Straightforward integrations and responsive technical help can ease the change, while migrating and organizing existing assets may take planning and time.

What tools and platforms does Cloudinary integrate with, and how do these integrations help users get more value from the product?

Cloudinary offers 76 integrations, and the connections users name span content platforms, developer tools, and creative and marketing workflows.
  • Content and commerce: Adobe Commerce, Contentful, WordPress, and Drupal.
  • Developer tools and frameworks: React, Python, Ruby on Rails, GitHub, and CodePen.
  • Creative and marketing: Adobe’s Cloudinary Connector and Braze.
These connections help teams make media available within websites and apps, link assets with creative work, and support campaign and publishing workflows without treating the asset library as a separate destination.

What features or capabilities could make Cloudinary even more useful?

Cloudinary could be more useful with smoother asset discovery and a more approachable interface, particularly for teams that do not work with its advanced tools every day. Common improvement areas include:
  • Make search more reliable and support richer ways to find assets, including searches based on image content or metadata.
  • Simplify navigation, transformation setup, and onboarding so nontechnical users can find and use features more easily.
  • Expand metadata and team controls, including more flexible fields, permissions, and safeguards for shared asset libraries.
  • Improve bulk asset workflows, such as uploading, organizing, renaming, and compressing files.
  • Make video workflows more convenient with faster previews and more editing options.

Cloudinary Reviews (223)

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Reviews

Cloudinary Reviews (223)

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4.3
223 reviews

What do users say?

Generated using AI from real user reviews

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Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Smooth, Modern UI That Makes Transformations Easy"
4/5
What do you like best about Cloudinary?

Smooth UI and Morden design and transformation are useful Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Cost and error logs/technical connector, i.e there should be an MCP Review collected by and hosted on G2.com.

Shilpa M.
SM
Shilpa M.
"Seamless Media Storage and Sharing for Students"
5/5
What do you like best about Cloudinary?

I appreciate that Cloudinary offers a free version, which is particularly beneficial for students like myself. I enjoy using it for my educational projects because it enables seamless delivery of media-rich assets over the internet. The quality of service provided by Cloudinary is exceptional, making it easier for me accomplish my educational goals. The platform has been a crucial component in facilitating my ability to store and share large media files, something that was once unimaginable. Additionally, Cloudinary integrates effortlessly with Codepen, enhancing my project development experience. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

There's nothing that I dislike. I like Cloudinary. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for your kind words! We're glad to hear that Cloudinary has been a crucial component in facilitating your ability to store and share large media files for your educational projects. We're committed to providing high-quality service and seamless integration to enhance your project development experience.

Natalie D.
ND
Natalie D.
Director of Product
Small-Business (50 or fewer emp.)
"Simple, Secure Image Hosting Solution"
4/5
What do you like best about Cloudinary?

I like using Cloudinary for hosting images on our website. It makes it easy to have images hosted in a secure place. I value the ability to link images on our platform. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

n/a Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're glad to hear that you find Cloudinary easy to use and secure for hosting your website images. Thank you for sharing your positive experience!

EMILIO v.
EV
EMILIO v.
"Practicality and Ease with Cloudinary"
5/5
What do you like best about Cloudinary?

I really appreciate the convenience that Cloudinary offers. It is extremely easy to use, and the initial setup was very simple, which is a great advantage since I didn't encounter any problems. I mainly use it to generate URLs that make it easier to upload and view images on my site, making visual content accessible to visitors. Cloudinary's complete platform is very good and, even though I don't use all the tools, I believe it helps various companies improve their performance. The product is so effective that I would rate it a 10 in terms of likelihood to recommend it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The slowness could improve. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for your positive feedback! We're thrilled to hear that Cloudinary is helping you make visual content more accessible to your site visitors. We'll definitely take your feedback about slowness into account for future enhancements.

Michael A.
MA
Michael A.
"Intuitive Scaling, High Costs"
5/5
What do you like best about Cloudinary?

I appreciate the URL syntax in Cloudinary, which allows me to apply all desired transformations. This enables flexible and efficient image processing directly via the URL, without the need for additional development resources. This offers a great time saving and significantly simplifies the workflow. The initial setup was very easy and pleasant, which made it easier to start using it. I can use Cloudinary seamlessly in my development environment and have integrated it as a plug-in in Visual Studio Code, which further simplifies handling and ensures a smooth workflow. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The maximum limits, even in the simpler plans, should be improved. The cost structure also starts very expensive. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that Cloudinary has been a time-saving and workflow-simplifying tool for you. We appreciate your feedback about the maximum limits and cost structure, and we are committed to continually improving our platform to better serve our users' needs.

CC
Christian C.
Owner
Photography
Small-Business (50 or fewer emp.)
"Versatile Image Management, Effortless Setup"
5/5
What do you like best about Cloudinary?

I love Cloudinary's versatility. Its ability to consistently apply the same modifications across numerous images is invaluable for my work as a photographer. The service effortlessly handles the cleaning and watermarking of images, which are crucial tasks for maintaining professional standards and visual consistency in my site’s asset management. Hosting images online has never been more efficient, thanks to Cloudinary's user-friendly setup where I could upload and start utilizing its features almost immediately. Cloudinary’s robust functionality and intuitive interface greatly enhance my workflow, making it an essential tool for my current needs and upcoming projects. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I have no complaints at the moment Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We appreciate your feedback and are delighted to hear that Cloudinary has been instrumental in simplifying tasks like image cleanup and watermarking for your photography work.

PF
Patrick F.
Content Developer Manager
Enterprise (> 1000 emp.)
"Cloudinary are wizards when it comes to images and video"
4.5/5
What do you like best about Cloudinary?

Cloudinary provides instant transformations on all of out images used in a large scale ecommerce site. They are fast and their image optimizations are insane. We can apply filters, scaling, cropping and a ton of other optimizations through a simple URL parameter and get the image we want/need nearly as fast the first time than an image that already exists. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The UI / Dashboard could be easier to navigate and to find what you are looking for. I often have to click around a bunch to get what I want. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

It's great to hear that Cloudinary is helping you save bandwidth and maintain SEO vitals. We're excited to continue supporting your needs as you expand to use Cloudinary for your complete DAM service provider.

Jukebox555 X.
JX
Jukebox555 X.
"Simplifies Photo Optimization with Ease"
4.5/5
What do you like best about Cloudinary?

I love the simplicity of using Cloudinary and find its UI very intuitive. The platform significantly enhances my workflow by allowing me to quickly create links in an automated way, saving me a ton of time. The ability to optimize and reduce the size of photos easily is invaluable for my needs, specifically when working with people photo optimization. Overall, Cloudinary provides an efficient and user-friendly experience that is integral to my photo management tasks. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The auto-cleaning feature is a bit painful to use and should ideally perform cleanup automatically. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're delighted to hear that Cloudinary has been integral to your photo management tasks and has provided an efficient and user-friendly experience. Your feedback about the auto-cleaning feature is valuable, and we will take it into account for further enhancements.

Gleb S.
GS
Gleb S.
Owner
Small-Business (50 or fewer emp.)
"Powerful tool for managing and optimizing media content"
5/5
What do you like best about Cloudinary?

Cloudinary has significantly improved the way we manage images and videos on our projects. The automatic optimization of file sizes and formats makes websites load much faster without sacrificing quality. I really like the flexibility of transformations, the fast CDN delivery, and the ability to store all assets in one central place. It saves a lot of time for both developers and content creators. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The admin panel sometimes feels overloaded, especially for new users who are just getting to grips with advanced transformations. Some features require additional study of documentation or tutorials. Also, we would like more flexible pricing plans for small teams or projects with medium traffic. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that Cloudinary has significantly improved the way you manage media content on your projects. Our automatic optimization and fast CDN delivery are designed to enhance website performance without sacrificing quality. We appreciate your feedback about the admin panel and pricing, and we're constantly working to improve user experience and offer more flexible plans for all types of projects.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Easy Asset Uploads and Folders, but Search Results Need Improvement"
3/5
What do you like best about Cloudinary?

The folders option to help organise assets .The easiness for uploading assets saves time Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The search bar function doesn't show the correct assets- we have to go through 'search folder' function Review collected by and hosted on G2.com.

Questions about Cloudinary? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Andrew B.
AB
Andrew Bidwell
•
Last activity 15 days ago

Can Cloudinary generate images and videos with AI?

Andrew B.
AB
Andrew Bidwell
•
Last activity 14 days ago

Does Cloudinary support live streaming?

Pricing Options

Pricing provided by Cloudinary.

Advanced

$224.00

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$89.00

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$0.00
Cloudinary Comparisons
Cloudinary Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Images
Workflow Management
User, Role, and Access Management
Brand Portal