Cloudinary Reviews & Product Details

Cloudinary is an excellent service for image and video runtime processing, helping you distribute content via a CDN. Its Digital Asset Management (DAM) system has an intuitive interface that enables users with varying levels of technical proficiency to manage assets and share them with stakeholders.

Cloudinary has a strong technical foundation, and it’s clearly built by developers for developers. It offers many features to process assets on demand as they’re consumed on your site, with a reliable CDN on top to distribute your content globally—optimized and transformed exactly as you want and need.

Cloudinary is also always improving and listening to customer needs. Very often, you even have the chance to speak directly with Product Owners and other responsible team members to suggest changes and have an open exchange about features and usability.

Integration with Contentful is easy and straightforward and also the usage of the different widgets for upload or video play are easy to integrate and full of built-in functionality.

The pricing may vary highly on the usage and traffic, however considering that, especially when speaking about the assets delivery, everything is fully managed, already give a great advantage and removes the burden of managing infrastructure and configurations. You only need to care about the content.

With the upcoming AI features Cloudinary is building, there will be the possibility to easily scale without the burden of manual human intervention. Assets moderation or enhancing content will become easy and straightforward, thanks also to the usage of agents that can support the build and engineering of such capabilities

Last but not least, Cloudinary provides excellent support. With Platinum or Diamond Support, responses to questions, doubts, and technical issues can arrive within minutes. Review collected by and hosted on G2.com.

It takes some time to master all the technical features provided by Cloudinary, and they’re not always intuitive to set up or manage.

I’d recommend having a technically responsible person on your team to take ownership of the system, because business requirements often need to be “translated” into implementation details on the Cloudinary platform. The SDKs and APIs could be improved, and in few cases their usage feels cumbersome or not very intuitive. As a result, development can slow down when you need to reach out to support to fully understand how certain features are meant to be used. Review collected by and hosted on G2.com.

What I like most about Cloudinary is how it removes a lot of the messy work around images and videos without feeling heavy. Upload once, and resizing, compression, and format changes just happen through simple URLs, which feels surprisingly flexible. It also handles edge cases well, like optimizing for slow networks or different devices. Review collected by and hosted on G2.com.

Pricing can become confusing once you move beyond basic usage. From my personal experience, transformations and bandwidth are harder to predict than expected. Review collected by and hosted on G2.com.

I like that Cloudinary provides a central storage point for all our assets, making it easier for everyone to access them at all times. I appreciate the various upload transformations available, ensuring a consistent look, feel, and size for our hotel images. The interface is really easy to use, and the folder search functionality makes finding things straightforward - we use it all day every day.

I enjoy the additional features, including media flows that streamline image processing, and the video player, which delivers video assets in a more aesthetically pleasing manner than the previous YouTube player, and uses smart technology to reduce the time it takes for pages with video on to load. The initial setup was very easy, with a team member assigned to help us get the best out of the product. The client support team have also worked with us closely to unlock new ways of working. Review collected by and hosted on G2.com.

A lot of the fantastic features available aren't included in the plan we have, meaning you can incur extra costs that make it more difficult to get a return on your investment in the product. Review collected by and hosted on G2.com.

I truthfully just love the product and the functionality. I think that it truly helps my day to day life so much. I love that you can do so much with it besides just uploading the files. I've uploaded so many, and every single one has just loaded so smoothly. I really appreciate what it has to offer. I like using the embedded URL link because sometimes we are required to embed elements on our user's website. So having that directly integrated where it provides the embed code for you is super helpful. The initial setup was super easy, very straightforward, and very simple. Review collected by and hosted on G2.com.

I think sometimes the drop downs could be a tiny, tiny bit confusing whenever you're going to share or export a photo or video. I think maybe just concise the list a little bit, would help. Review collected by and hosted on G2.com.

Cloudinary is very easy to use and I use it very regularly. I use Cloudinary to store images, which are then uploaded to my website via a URL.

I use Cloudinary to compress images, which helps to reduce the file size and takes up less space on our website, which saves us more money by reducing the website bandwidth usage. Review collected by and hosted on G2.com.

I have not seen any downsides to using Cloudinary. Review collected by and hosted on G2.com.

I’ve been using Cloudinary for some time now, and what I really appreciate is how much it simplifies my workflow. I can upload an image and Cloudinary automatically handles all the complex tasks—optimisation, resizing, format conversion, and more—without any need for complicated setup or extra effort on my part.

The URL-based transformations are a standout feature for me. Adjusting quality, aspect ratios, dimensions, and formats is as easy as adding a few parameters, which is incredibly convenient. This not only saves me time but also keeps my workflow organised, eliminating the need to create or maintain cumbersome image pipelines myself.

In terms of performance, Cloudinary is very reliable. Their CDN delivers images quickly, and I’ve noticed that pages on our website load faster and feel lighter because of the optimised images they provide.

All in all, Cloudinary makes managing images effortless, allowing me to concentrate on designing and building rather than dealing with asset management. It’s efficient, dependable, and truly valuable for anyone who works with visuals, even occasionally. Review collected by and hosted on G2.com.

One of my main frustrations with Cloudinary is how disorganized things can become when several people share the same account. When designers, developers, and content editors are all uploading and modifying assets, the situation can quickly spiral out of control. Naming conventions are often ignored, folders become cluttered, duplicate files accumulate, and it’s all too easy for someone to accidentally overwrite something important.

Cloudinary doesn’t provide many safeguards to prevent these issues, either. If your team lacks strong organization, the platform simply mirrors that disorder, turning the asset library into a bit of a jungle. With strict processes, it’s possible to keep things under control, but without them, managing assets can be quite a headache. Review collected by and hosted on G2.com.

Cloudinary makes it incredibly easy to manage and deliver digital assets at scale. I especially appreciate how intuitive the interface is and how quickly I can upload, organize, and transform images. The automatic image optimization and built-in CDN significantly improve performance without requiring extra development time. Review collected by and hosted on G2.com.

While Cloudinary is powerful, the pricing can get expensive quickly, especially for small teams or startups. Some advanced features require a learning curve, and documentation, although extensive, can be overwhelming for beginners. The UI could also benefit from a modern refresh. Review collected by and hosted on G2.com.

Cloudinary is not just a CDN, but the de facto standard platform for images and video on the web. It is easy to use for developers, marketers and creatives and has dramatically reduced complications with delivering the right media to the right device at the right time. As a small business, media management will never be a profit center for us, so ease of implementation and integration are key for us and Cloudinary delivers. Additionally, new features and functionality only serve to increase our ROI as our adoption continues. The value for our teams and our business is undeniable. Review collected by and hosted on G2.com.

Cost and sticker shock is definitely a concern, but overall value outweighs cost completely for us. A portion of the AI features are not relevant to our business. Mass update of image paths is not a trivial, so initial setup is critical. Stock Wordpress integration leaves something to be desired. Review collected by and hosted on G2.com.

Cloudinary offers dynamic image manipulation and a robust API, supported by comprehensive public documentation. Its user-friendly interface makes it accessible to everyone in the company, and it serves as a single source of truth for all digital assets. I also appreciate Cloudinary’s commitment to keeping up with the evolving technology landscape. Review collected by and hosted on G2.com.

I wouldn't say I dislike it, but I do wish it were more affordable for us, given that the base product includes plenty of features that are certainly valuable but that I haven't gotten to take advantage of due to my specific business needs. Review collected by and hosted on G2.com.

I love that Cloudinary has a generous starter tier that helped our small greenfield startup get off the ground. It's great how it supports a wide range of SDKs for any language or platform, which is a huge time-saver for us as a Ruby-on-Rails platform, especially since Cloudinary supports Ruby and Rails out of the box. The UI is friendly and makes it super easy to manage and tag our uploaded assets, so we can confidently delete outdated variants without worrying about impacting production assets. Cloudinary's integration with ActiveStorage is a seamless drop-in solution, which made it extremely easy to set up by just installing it and copying their sample configuration. These features make Cloudinary incredibly valuable to our workflow. Review collected by and hosted on G2.com.

The pricing does ramp up quickly. Once you start hitting thresholds, it gets comparatively expensive versus other solutions. Review collected by and hosted on G2.com.