--- title: Cloudinary Reviews meta_title: 'Cloudinary Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 223 reviews by the users' company size, role or industry to find out how Cloudinary works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 223 scale: '5' date_modified: '2026-11-06' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Cloudinary Reviews & Product Details

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$224.00

Cloudinary Reviews FAQs

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Last updated: Nov 04, 2026

What is Cloudinary, and what problem is it built to solve?

Cloudinary is a cloud-based media management platform focused on optimizing, transforming, and delivering images and video. It helps businesses manage visual content by uploading, storing, manipulating, and serving it across devices and platforms.

What languages does Cloudinary support?

Cloudinary supports 1 language: English.

What company sizes and industries is Cloudinary the best fit for?

Cloudinary is used across small businesses, mid-market organizations, and enterprises, with users in a range of industries. Its strongest recurring use cases span digital media, software and IT, retail, marketing, and travel-related businesses.
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Retail, computer software and IT, marketing and advertising, leisure and travel, and media production.

How long does it take to implement Cloudinary across a team?

Cloudinary can be quick to put into use for focused projects, while broader implementations and migrations may take several months. The reported timelines range from less than a day to more than a year, with shorter launches and implementations taking a few months both common.
Time to go live Relative frequency
Less than a day Reported for some implementations
Less than one month Common
1–3 months Common
3–6 months Also reported
6 months or longer Reported less often

What customer support options does Cloudinary provide, and how do users find the overall support experience?

Cloudinary provides 24/7 live-representative support, as well as email/help desk and chat support. The support experience is often described as responsive, knowledgeable, and helpful with technical questions; users also encounter cases where responses vary between agents or an issue takes longer to resolve.

What is the experience like for teams switching to Cloudinary from another tool?

Switching to Cloudinary is often about gaining more flexible media transformations and delivery, improving integration options, or bringing media management and delivery together. Users describe moving from DAM, CDN, video, file-storage, and custom-built systems—including tools such as Adobe Experience Manager, MediaValet, Wistia, Vimeo, and storage services—when they wanted stronger optimization, faster delivery, more flexible workflows, or more room to scale. Straightforward integrations and responsive technical help can ease the change, while migrating and organizing existing assets may take planning and time.

What tools and platforms does Cloudinary integrate with, and how do these integrations help users get more value from the product?

Cloudinary offers 76 integrations, and the connections users name span content platforms, developer tools, and creative and marketing workflows.
  • Content and commerce: Adobe Commerce, Contentful, WordPress, and Drupal.
  • Developer tools and frameworks: React, Python, Ruby on Rails, GitHub, and CodePen.
  • Creative and marketing: Adobe’s Cloudinary Connector and Braze.
These connections help teams make media available within websites and apps, link assets with creative work, and support campaign and publishing workflows without treating the asset library as a separate destination.

What features or capabilities could make Cloudinary even more useful?

Cloudinary could be more useful with smoother asset discovery and a more approachable interface, particularly for teams that do not work with its advanced tools every day. Common improvement areas include:
  • Make search more reliable and support richer ways to find assets, including searches based on image content or metadata.
  • Simplify navigation, transformation setup, and onboarding so nontechnical users can find and use features more easily.
  • Expand metadata and team controls, including more flexible fields, permissions, and safeguards for shared asset libraries.
  • Improve bulk asset workflows, such as uploading, organizing, renaming, and compressing files.
  • Make video workflows more convenient with faster previews and more editing options.

Cloudinary Reviews (223)

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Reviews

Cloudinary Reviews (223)

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4.3
223 reviews

What do users say?

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Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"An Engaging Visual Experience"
4/5
What do you like best about Cloudinary?

The engaging visual experience it offers. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Maybe a steep learning curve, a complex credit-based pricing model, and high costs at scale. Review collected by and hosted on G2.com.

Joep L.
JL
Joep L.
CEO
Sports
Small-Business (50 or fewer emp.)
Originally submitted 7/11/2023
"We use Cloudinairy for our storage of pictures and videos. Easy to implement in our app"
5/5
What do you like best about Cloudinary?

The easyness of creating folders and have a clear overview Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

sometimes the time to upload can be better Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for sharing how smoothly Cloudinary fits into your app workflow—great to hear the image hosting and linking is working well for you! Moving folders is a fair point, especially with URL stability in mind. We'll pass that along as we continue improving file management tools.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Effortless Asset Management for Large Teams"
5/5
What do you like best about Cloudinary?

Easy way for our large company to use/look through all creative assets while having the correct URL needed to be used. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Sometimes when scrolling through large amounts of assets, it becomes laggy. I wish there were an easier way to locate images or if there was some way to search details of an images and it were able to find it. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary. We understand the importance of efficient asset management for large teams and we're continuously working to enhance the user experience. Your input about asset search functionality is valuable, and we'll take it into consideration for future updates.

Daniel S.
DS
Daniel S.
Senior Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Switching to Cloudinary for our training videos, we've experienced flawless streaming performance!"
5/5
What do you like best about Cloudinary?

The streaming performance has been a complete game-changer for our cybersecurity awareness training program. Before switching to Cloudinary, we constantly dealt with buffering issues and inconsistent video quality that frustrated both our team and trainees. Now, our videos load instantly and stream smoothly regardless of the viewer's connection speed or device. What really sets Cloudinary apart for me is their dynamic transformation capabilities. Being able to automatically optimize video quality, resize content on-the-fly, and deliver the perfect format for each user's device has eliminated so many headaches. It's incredibly satisfying to finally have a platform that just works reliably, letting us focus on creating great training content instead of troubleshooting technical issues. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Early on we ran into some issues around dynamic transformations causing our videos to be constantly reprocessed, which then made the video fail to load while the processing was happening. The documentation is comprehensive, but I found myself spending more time than anticipated figuring out the proper settings. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for the great feedback! We're thrilled to hear that Cloudinary's streaming performance and dynamic transformations are powering a smoother, more reliable training experience. We appreciate the note on early transformation challenges our team is always working to make setup faster and more intuitive.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Effortless Photo Hosting with Flexible Upgrades"
5/5
What do you like best about Cloudinary?

I’ve been really happy with Cloudinary. The free plan offers a lot and being able to purchase upgrades or credits whenever I need them is super convenient. It made hosting all my wedding pictures incredibly easy, and the GitHub integration has been a big bonus. Overall, a very satisfying experience! Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I don’t have any major complaints. Nothing in particular stands out as a problem at the moment. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary! We're thrilled to hear that you find our platform convenient for hosting your wedding pictures and that the GitHub integration has been a valuable feature for you. We appreciate your feedback and are delighted that Cloudinary is helping to streamline your development process. If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction with our services. Thank you for choosing Cloudinary!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Effortless Asset Organization and Sharing"
4.5/5
What do you like best about Cloudinary?

It's easy to organise assets and share assets with external members of the business Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

You can't reverse search an image - if I have an asset I've found, but don't know where it's stored in cloudinary, I can't search using the image. A feature similar to google image search would be useful. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your experience with Cloudinary. We understand the importance of a reverse image search feature and will pass along your suggestion to our product development team for review.

Zak C.
ZC
Zak C.
Campaign Manager
Small-Business (50 or fewer emp.)
"Clean UI and Effortless Scaling for Internal Use"
4.5/5
What do you like best about Cloudinary?

Very clean UI - easy to scale with clear folders - always works Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Nothing really we use it for so much internally. Maybe having a clearer distinction between private and public asset urls? Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're glad to hear that you find our UI clean and easy to scale. We appreciate your feedback about the distinction between private and public asset URLs and will take it into consideration for future improvements.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Easy Image Attribute Editing Made Simple"
4/5
What do you like best about Cloudinary?

Easily able to edit the attributes of my images Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The UI is a little clunky, particularly the file structuring Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're glad to hear that you find Cloudinary efficient for asset management and that it has helped streamline your image processing and video delivery. We understand your concern about add-on subscriptions, and we continuously review our plans and features to provide the best value for our customers.

David C.
DC
David C.
Director of Enggineering
Mid-Market (51-1000 emp.)
"Using Cloudinary to power our e-commerce site"
4.5/5
What do you like best about Cloudinary?

Cloudinary allows us to support image creation for our catalog of many thousands of items. Our developers lean heavily on the query-parameter based parameterization in order to quickly build and support new transformation types as needed. We appreciate the clarity of both the API and documentation. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

As Cloudinary is an end-to-end solution, we would prefer to use particular components a la carte and forego others, such as the ability to skip the Cloudinary CDN and front everything in our own CDN. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for the thoughtful review! We're glad Cloudinary's API and transformation tools are helping power your e-commerce experience at scale. We hear your feedback on modularity and CDN flexibility — it’s on our radar as we continue evolving the platform.

Verified User in Online Media
UO
Verified User in Online Media
Enterprise (> 1000 emp.)
"Lead Software Engineer"
4.5/5
What do you like best about Cloudinary?

As a developer I like that Cloudinary is a API first platform and any feature that they built is automatically available for use to utilize via integration with out tools .

Additionally the support and reliability we get from Cloudinary is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

There advance feature UI can use some improvements, specially around flags and limitations information. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're glad to hear that you appreciate our API-first platform and the seamless integration with your tools. We are constantly working to improve our UI and will take your feedback into consideration for future updates.

Questions about Cloudinary? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Andrew B.
AB
Andrew Bidwell
•
Last activity 15 days ago

Can Cloudinary generate images and videos with AI?

Andrew B.
AB
Andrew Bidwell
•
Last activity 14 days ago

Does Cloudinary support live streaming?

Pricing Options

Pricing provided by Cloudinary.

Advanced

$224.00

Plus

$89.00

Free

$0.00
Cloudinary Comparisons
Cloudinary Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Images
Workflow Management
User, Role, and Access Management
Brand Portal