--- title: Cloudinary Reviews meta_title: 'Cloudinary Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 223 reviews by the users' company size, role or industry to find out how Cloudinary works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 223 scale: '5' date_modified: '2026-11-06' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Cloudinary Reviews & Product Details

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Cloudinary Reviews FAQs

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Last updated: Nov 04, 2026

What is Cloudinary, and what problem is it built to solve?

Cloudinary is a cloud-based media management platform focused on optimizing, transforming, and delivering images and video. It helps businesses manage visual content by uploading, storing, manipulating, and serving it across devices and platforms.

What languages does Cloudinary support?

Cloudinary supports 1 language: English.

What company sizes and industries is Cloudinary the best fit for?

Cloudinary is used across small businesses, mid-market organizations, and enterprises, with users in a range of industries. Its strongest recurring use cases span digital media, software and IT, retail, marketing, and travel-related businesses.
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Retail, computer software and IT, marketing and advertising, leisure and travel, and media production.

How long does it take to implement Cloudinary across a team?

Cloudinary can be quick to put into use for focused projects, while broader implementations and migrations may take several months. The reported timelines range from less than a day to more than a year, with shorter launches and implementations taking a few months both common.
Time to go live Relative frequency
Less than a day Reported for some implementations
Less than one month Common
1–3 months Common
3–6 months Also reported
6 months or longer Reported less often

What customer support options does Cloudinary provide, and how do users find the overall support experience?

Cloudinary provides 24/7 live-representative support, as well as email/help desk and chat support. The support experience is often described as responsive, knowledgeable, and helpful with technical questions; users also encounter cases where responses vary between agents or an issue takes longer to resolve.

What is the experience like for teams switching to Cloudinary from another tool?

Switching to Cloudinary is often about gaining more flexible media transformations and delivery, improving integration options, or bringing media management and delivery together. Users describe moving from DAM, CDN, video, file-storage, and custom-built systems—including tools such as Adobe Experience Manager, MediaValet, Wistia, Vimeo, and storage services—when they wanted stronger optimization, faster delivery, more flexible workflows, or more room to scale. Straightforward integrations and responsive technical help can ease the change, while migrating and organizing existing assets may take planning and time.

What tools and platforms does Cloudinary integrate with, and how do these integrations help users get more value from the product?

Cloudinary offers 76 integrations, and the connections users name span content platforms, developer tools, and creative and marketing workflows.
  • Content and commerce: Adobe Commerce, Contentful, WordPress, and Drupal.
  • Developer tools and frameworks: React, Python, Ruby on Rails, GitHub, and CodePen.
  • Creative and marketing: Adobe’s Cloudinary Connector and Braze.
These connections help teams make media available within websites and apps, link assets with creative work, and support campaign and publishing workflows without treating the asset library as a separate destination.

What features or capabilities could make Cloudinary even more useful?

Cloudinary could be more useful with smoother asset discovery and a more approachable interface, particularly for teams that do not work with its advanced tools every day. Common improvement areas include:
  • Make search more reliable and support richer ways to find assets, including searches based on image content or metadata.
  • Simplify navigation, transformation setup, and onboarding so nontechnical users can find and use features more easily.
  • Expand metadata and team controls, including more flexible fields, permissions, and safeguards for shared asset libraries.
  • Improve bulk asset workflows, such as uploading, organizing, renaming, and compressing files.
  • Make video workflows more convenient with faster previews and more editing options.

Cloudinary Reviews (223)

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Cloudinary Reviews (223)

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4.3
223 reviews

What do users say?

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Ellie M.
EM
Ellie M.
Buying and Merchandising Admin Assistant
Mid-Market (51-1000 emp.)
"Streamlined Asset Review with Effortless Search"
5/5
What do you like best about Cloudinary?

Cloudinary helps me streamline my processes when checking for errors on shoots and making sure things go live on-site in time. I like that I can easily search for what I want to look for in the assets bar, and I can review things really easily without having to overdo my workload. It helps me streamline my processes because I can search it myself without having to ask a different team who would normally manage the shoot process. So if I want to check if something's been shot, I can easily review that with the asset tab. The setup was very, very easy and I didn't have any problems. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Nothing really. I actually find everything quite helpful. I don't have any negatives. Review collected by and hosted on G2.com.

Cody S.
CS
Cody S.
Store Manager / Marketing Lead
Mid-Market (51-1000 emp.)
"Powerful Search, A Single Source for Content"
4/5
What do you like best about Cloudinary?

I like how easy it is to search for files in Cloudinary. I can use it not only as a data resource, but also as a source of inspiration when using more generic terms. It does a great job at searching not only specific search terms, but parts or phrases that are similar. I appreciate the creation date filters, as I can see exactly what the teams are working on day-to-day. I also use the file type filter often to make sure I am getting the highest possible quality resources for the type of content I am creating that day. I appreciate the ability to quickly preview hundreds of files and view the full-size files quickly. Other platforms did not allow us to have such a macro and micro scope of content. It solves the problem of needing multiple programs and resources to host files, and our creative, marketing, design, and all of our teams use it as a single source of content. After we switched from our internal file server, it was much easier to see the content as a thumbnail size, and users could stay logged in instead of constantly re-logging into our system. The initial setup was quite easy. The login system is straightforward and easy to set up new employees and new teams with the content on day one. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

One area Cloudinary could improve is previewing videos from the site itself. To preview long videos, it can't be done quickly. I recently tried to watch a video made by the marketing team that was about 14 minutes, and it took time to load the preview. It was actually faster to download it than it was to wait for the preview to prepare. I did not cause any massive delays, but it did take a few extra steps. I think lower-res previews would be very helpful when browsing for videos and quickly being able to understand if the video can be useful to the business. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Smooth, User-Friendly Asset Management with Helpful AI Features"
4/5
What do you like best about Cloudinary?

I find Cloudinary's user-friendly interface extremely helpful when attempting to find and organize a SKU. It allows my organization to neatly organize files in a structure that makes sense. I don't handle accounts for my business and therefore don't deal with pricing, so I cannot speak on the subject. Cloudinary integrates perfectly into my organizations workflow, letting us easily add images to the website. I was onboarded by my organization, but Cloudinary was easy to pick up and understand. I have experienced nothing but smooth performance and accurate search results. Cloudinary's AI features are also helpful for workflow. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I have not experienced many issues other than slight search accuracy problems, but this is due to a SKU not being available in my organizations specific cloudinary structure. Review collected by and hosted on G2.com.

Sagar K.
SK
Sagar K.
SEO Analyst
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Effortless Image & Video Optimization with Flexible URL Transformations"
4/5
What do you like best about Cloudinary?

What I like most about Cloudinary is how it removes a lot of the messy work around images and videos without feeling heavy. Upload once, and resizing, compression, and format changes just happen through simple URLs, which feels surprisingly flexible. It also handles edge cases well, like optimizing for slow networks or different devices. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Pricing can become confusing once you move beyond basic usage. From my personal experience, transformations and bandwidth are harder to predict than expected. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're glad to hear that you find Cloudinary's URL transformations flexible and easy to use for optimizing images and videos. We strive to provide a seamless experience for our users.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Seamless Adobe Commerce CDN Integration, but UI and Training Need Work"
3/5
What do you like best about Cloudinary?

Image management/CDN for our Adobe Commerce site is relatively seamless once the integration bugs were worked out. Having a pre-built integration available from the marketplace was helpful. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Training for design and marketing staff was a slow process. Cloudinary image management from the UI could be more intuitive for end-user staff. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Reliable Asset Management: Update Images Without Developers, Strong 3D File Support"
5/5
What do you like best about Cloudinary?

I love that we can structure and upload files in a way that aligns with our needs. We can reliably update assets so our apps remain dynamic when fetching images, and our team can change images without involving a developer. We also appreciate the support for multiple files, which has been valuable while working with 3D models. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The UI for configuring transformations could be a bit cleaner; it feels overwhelming at first. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Enterprise (> 1000 emp.)
"Well-Documented, User-Friendly API with the Image Storage Features We Need"
4/5
What do you like best about Cloudinary?

The API is well documented and user friendly, and the capabilities it provides are what I'd want from an image cloud storage provider. It's also reliable and performant, working really well even at a high scale. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I feel like the UI is a little janky; it sometimes feels not entirely clear what's happening behind the scenes, and navigating a large collection can be a little bit clunky, but overall it's still quite usable. Review collected by and hosted on G2.com.

Danielle P.
DP
Danielle P.
Content Manager
Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Efficient asset management, but a lot of add-on subscriptions required"
4/5
What do you like best about Cloudinary?

I like that Cloudinary provides a central storage point for all our assets, making it easier for everyone to access them at all times. I appreciate the various upload transformations available, ensuring a consistent look, feel, and size for our hotel images. The interface is really easy to use, and the folder search functionality makes finding things straightforward - we use it all day every day.

I enjoy the additional features, including media flows that streamline image processing, and the video player, which delivers video assets in a more aesthetically pleasing manner than the previous YouTube player, and uses smart technology to reduce the time it takes for pages with video on to load. The initial setup was very easy, with a team member assigned to help us get the best out of the product. The client support team have also worked with us closely to unlock new ways of working. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

A lot of the fantastic features available aren't included in the plan we have, meaning you can incur extra costs that make it more difficult to get a return on your investment in the product. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're glad to hear that you find Cloudinary efficient for asset management and that it has helped streamline your image processing and video delivery. We understand your concern about add-on subscriptions, and we continuously review our plans and features to provide the best value for our customers.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Mid-Market (51-1000 emp.)
"Organized, Effortless File Management with Cloudinary"
5/5
What do you like best about Cloudinary?

I really like how organized Cloudinary is. It makes managing files straightforward and helps keep content consistent, which is especially useful when you’re working with a large team. Additionally, uploading files is easy and takes no time. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I think the search bar could use some improvement. Whenever I’m trying to find an image, it only shows up if I type the exact file name. Review collected by and hosted on G2.com.

Natalie H.
NH
Natalie H.
Client Support Representative
Mid-Market (51-1000 emp.)
"Effortless Media Management, Lightning-Fast Performance"
5/5
What do you like best about Cloudinary?

I truthfully just love the product and the functionality. I think that it truly helps my day to day life so much. I love that you can do so much with it besides just uploading the files. I've uploaded so many, and every single one has just loaded so smoothly. I really appreciate what it has to offer. I like using the embedded URL link because sometimes we are required to embed elements on our user's website. So having that directly integrated where it provides the embed code for you is super helpful. The initial setup was super easy, very straightforward, and very simple. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I think sometimes the drop downs could be a tiny, tiny bit confusing whenever you're going to share or export a photo or video. I think maybe just concise the list a little bit, would help. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary! We're glad to hear that our platform has been easy to use and has provided smooth uploading and embedding capabilities. We appreciate your feedback and look forward to continuing to support your media management needs.

Questions about Cloudinary? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Andrew B.
AB
Andrew Bidwell
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Last activity 15 days ago

Can Cloudinary generate images and videos with AI?

Andrew B.
AB
Andrew Bidwell
•
Last activity 14 days ago

Does Cloudinary support live streaming?

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Cloudinary Comparisons
Cloudinary Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Images
Workflow Management
User, Role, and Access Management
Brand Portal