Cloudinary Reviews & Product Details

I appreciate Cloudinary for its easy and user-friendly interface, which makes managing product-images and online assets a seamless experience. The platform provides a quick way to upload these assets and make them available online within seconds, significantly enhancing efficiency. I find the process of uploading and entering metadata to be particularly easy, which is crucial for maintaining a streamlined workflow in e-commerce asset management. Overall, Cloudinary stands out for its simplicity and effectiveness in handling online content. Review collected by and hosted on G2.com.

I find the process of setting focal points and using them within our inline shop to be cumbersome. Specifically, having a separate pop-up window to set the focal point is inefficient and disrupts the workflow. Review collected by and hosted on G2.com.

I have immense appreciation for Cloudinary's outstanding customer service. They are highly supportive, especially when navigating the complexities of the Media Library APIs and when it comes to the custom migration tools we've developed. The support team consistently explains issues clearly and assists in resolving them effectively. In addition, the search functionality within the media library is exceptionally robust, which makes querying or searching visually very efficient and beneficial. I particularly value the ability to optimize assets for delivery in a way that maintains user experience excellence while controlling bandwidth usage; this capability has truly been a game-changer for our operations. Furthermore, the straightforward initial setup ensures a seamless integration process, which has been beneficial for us and our clients. Review collected by and hosted on G2.com.

I find the lack of a built-in solution for asset request management inconvenient, as it requires going through Portals. Additionally, the user roles aren't as flexible as I'd like. It would be helpful to have roles that allow users to view and download assets without counting against the user quota. Another issue is with subaccount permissions; individual subaccounts should have their own permissions for viewing and adding items. This limitation extends to analytics, as subaccount features are often tied to the main account, which is not practical for us when different clients have their own subaccounts. Review collected by and hosted on G2.com.

Exceptional reliability: only a few minutes of downtime in 2 years of use

Performance and ease of integration: image/video transformations integrated into URLs, performed on the fly

Effortless scalability: easy development of video content, platform that grows with our needs

Flexible migration: multiple import options adaptable to different existing solutions

Well-documented APIs and simple technical integration (3 months from signing to production)

Responsive technical support with numerous training resources and certifications

Good value for money once the solution is in place Review collected by and hosted on G2.com.

Interface not intuitive for non-technical users (photographers, graphic designers) who need a more direct experience

Very imprecise cost estimation: commercial forecast far below reality during the first contract

Insufficient onboarding: lack of support on metadata organization and sharing of best practices

Deficient commercial communication: changes in conditions/features/prices not communicated during pre-sales

Cost predictability difficult in the first year (even if it improves later) Review collected by and hosted on G2.com.

We store millions of images in Cloudinary, and it plays a crucial role in moderating and optimizing these images for display across all our applications. The optimizations ensure that our users enjoy the experience they expect, while the management tools empower our internal teams to make modifications whenever necessary. Review collected by and hosted on G2.com.

Some of the newer APIs still require further development to achieve full feature parity, but we are actively collaborating with the team to ensure these areas are prioritized. Review collected by and hosted on G2.com.

quick and easy upload and sharing. We use assets across the business between many departments also often offsite. The cloud-based server allows me to access the assets easily for last-minute posts.

Very quick to roll out across the business when we re-platformed. It integrates into many departments seamlessly. As someone who uses it multiple times daily it's intuitiveness is a gift Review collected by and hosted on G2.com.

The AI tagging is not very effective or detailed. We deal with 1000s of assets daily and need to refine quicker, and the tagging process at upload can be lengthy and tedious

The photo editor is not intutuive and does have simple crop feature Review collected by and hosted on G2.com.

I really appreciate Cloudinary's feature that allows me to test transformations, which I find very handy. It also handles quite large files well, and the process is quite straightforward. Using Cloudinary, I can upscale images by four times, producing results that are quite sharp with a great level of detail. I found the initial setup very easy, and everything was up and running within a week. Review collected by and hosted on G2.com.

I would like to have a way to upscale videos. That's a feature that is missing, and I would like to be able to buy additional credits without having to upgrade for a bigger plan. Review collected by and hosted on G2.com.

I appreciate that Cloudinary offers a free version, which is particularly beneficial for students like myself. I enjoy using it for my educational projects because it enables seamless delivery of media-rich assets over the internet. The quality of service provided by Cloudinary is exceptional, making it easier for me accomplish my educational goals. The platform has been a crucial component in facilitating my ability to store and share large media files, something that was once unimaginable. Additionally, Cloudinary integrates effortlessly with Codepen, enhancing my project development experience. Review collected by and hosted on G2.com.

There's nothing that I dislike. I like Cloudinary. Review collected by and hosted on G2.com.

I really like Cloudinary's on-the-fly media optimization, automatic resizing, and format selection. The fast CDN delivery and the simple APIs make media handling efficient and scalable for us. The initial setup was also easy, with API keys, SDKs, and clear documentation making integration quick. Basic image optimization started working almost immediately. Review collected by and hosted on G2.com.

Cloudinary can get expensive at scale, transformation pricing isn't always predictable, and advanced features have a learning curve. Better cost visibility and simpler pricing tiers would help. Review collected by and hosted on G2.com.

I really appreciate the convenience that Cloudinary offers. It is extremely easy to use, and the initial setup was very simple, which is a great advantage since I didn't encounter any problems. I mainly use it to generate URLs that make it easier to upload and view images on my site, making visual content accessible to visitors. Cloudinary's complete platform is very good and, even though I don't use all the tools, I believe it helps various companies improve their performance. The product is so effective that I would rate it a 10 in terms of likelihood to recommend it to a friend or colleague. Review collected by and hosted on G2.com.

The slowness could improve. Review collected by and hosted on G2.com.

I appreciate the URL syntax in Cloudinary, which allows me to apply all desired transformations. This enables flexible and efficient image processing directly via the URL, without the need for additional development resources. This offers a great time saving and significantly simplifies the workflow. The initial setup was very easy and pleasant, which made it easier to start using it. I can use Cloudinary seamlessly in my development environment and have integrated it as a plug-in in Visual Studio Code, which further simplifies handling and ensures a smooth workflow. Review collected by and hosted on G2.com.

The maximum limits, even in the simpler plans, should be improved. The cost structure also starts very expensive. Review collected by and hosted on G2.com.