--- title: CallTools Reviews meta\_title: 'CallTools Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how CallTools works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 76 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # CallTools Reviews & Product Details Visit Website CallTools.com Predictive Dialer is a type of telecommunications software solution designed to enhance the efficiency of outbound calling for businesses. This tool automates the dialing process, allowing agents to focus on conversations rather than manual dialing, thereby increasing productivity and optimizing call volume. By utilizing advanced algorithms, the predictive dialer anticipates when agents will be available to take calls, ensuring that they are connected to prospects at the right time. This solution is particularly beneficial for call centers, sales teams, and any organization that relies on high-volume outbound communication. The target audience includes business owners and managers who seek to maximize their team's efficiency and improve overall operational performance. Specific use cases range from telemarketing campaigns to customer follow-ups, where timely and effective communication is crucial for success. Key features of the CallTools.com Predictive Dialer include its ability to handle multiple lines simultaneously, real-time analytics, and seamless integration with customer relationship management (CRM) systems. The predictive dialing technology minimizes downtime by reducing the time agents spend waiting between calls. Additionally, the software offers customizable settings that allow users to adjust dialing modes based on their specific needs, ensuring that the solution can adapt to various business environments. One of the standout benefits of this predictive dialer is its commitment to customer support. CallTools.com prides itself on providing in-house assistance, ensuring that users can receive prompt help when needed. This level of support not only helps in troubleshooting issues but also fosters a sense of partnership between the service provider and its clients. By prioritizing user experience and operational efficiency, CallTools.com enables businesses to make the most of their time and resources. Overall, the CallTools.com Predictive Dialer stands out in the telecommunications software category by combining sophisticated technology with dedicated customer service. Now with unlimited minutes, both inbound and outbound. It empowers businesses to streamline their outbound calling processes, ultimately leading to improved engagement with prospects and higher conversion rates. This solution is designed for those who recognize the value of their time and seek to enhance their communication strategies effectively. * * * Product Website CallTools Seller [Call Tools](https://www.g2.com/sellers/call-tools) Discussions [CallTools Community](https://www.g2.com/products/calltools/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Jon Potts Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/calltools/pricing) ## CallTools Integrations (40) What do users say about integrations? 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ML Monice L. Small-Business (50 or fewer emp.) 3/23/2026 "Effortless Setup and Improved Call Efficiency" 3.5/5 What do you like best about CallTools? I like the fact that I can buy multiple area codes for the areas I'm working in. This is super helpful because if someone, including myself, sees a number with an unrecognized area code, they're unlikely to answer, so this could improve the pickup rate. I also appreciate the representative, Rick, who went into great detail about the features that CallTools has. One of the big ones for me is being able to integrate my CRM system, Go High Level, so I don't have to manually enter data, which is time-consuming. Another feature I like is that when I am making calls, I have the option of using Zillow or Google Maps. Lastly, I find it amazing that I can jump in on a call to guide a person, which helps with efficiency and time management. I'm also really pleased that setting it up was pretty easy. I love that I didn't have to wait to get my numbers activated, and now I can make calls and set appointments straight away. Review collected by and hosted on G2.com. What do you dislike about CallTools? I think having a 24-hour support window every day would be helpful, especially if unexpected things come up or schedules get switched around. It would also be good to have access to purchase an account and hop on an onboarding call on the weekends, as I don't think this was currently available. Another area for improvement is the onboarding call itself; it felt pretty rushed. I was asking questions during the call, but it felt like the person was just playing a video and I couldn't interact easily or get answers in real-time. It would be better if the presenter was actively showing us things rather than relying on a video. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? I use CallTools for cold outreach, making my calls more efficient by avoiding inactive numbers. It saves me time by handling multiple numbers per household, speeding up my appointment setting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Sales Manager Mid-Market (51-1000 emp.) 3/19/2026 "Phenomenal Support—Issues Resolved in Minutes" 4/5 What do you like best about CallTools? Bari has been the best support agent that I have gotten, hands down. We have been dealing with an issue regarding leads and I had called in to get support, I told him I had 15 minutes until my team came in to get this resolved and he had all of my issues fixed within 5 minutes. He's a phenomenal agent. You got a good one Review collected by and hosted on G2.com. What do you dislike about CallTools? I wish there was a native salesforce integration so that we did not need to do custom development on our end Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? Speed to lead with both inbound leads calling back and outbound for leads who just had their information submitted. We have had prospects ask what dialer we use when calling back in because we connect to their call so fast Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark M.") MM Mark M. COO Small-Business (50 or fewer emp.) 9/17/2025 "Sylvester is a rockstar!" 4/5 What do you like best about CallTools? We are still in the very early stages using the dialer but the support has been great thus far with Sylvester. Review collected by and hosted on G2.com. What do you dislike about CallTools? We are still in the very early stages using the dialer, it takes a while to get used to the features. Would be nice if there was a recording of the meeting so we can revisit it anytime. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? Pre-qualification and dialing in scale. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-11696169/official_response/edit) Hi Mark, Thank you for the review! Thanks for the great feedback! We’re glad Sylvester has been helpful and that CallTools is already making an impact for your team. We know it takes a little time to get used to all the features, and your idea about recording meetings is a solid suggestion—we’ll pass it along. Excited to keep supporting your success! Validated ReviewerSource: Organic ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Funding Specialist Small-Business (50 or fewer emp.) 4/11/2025 "Thank You Micheal" 4/5 What do you like best about CallTools? integration, script creation, customization Review collected by and hosted on G2.com. What do you dislike about CallTools? The learning curve can be overwhelming sometimes until you understand it Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? integration and customization Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-11040318/official_response/edit) Thank for for the great review, the system is highly customizable but can be made very basic as well. This versatility allows us to cater all size clients from a small start up to medium and Enterprise. We would love to perform a complimentary account overview to ensure your account is fully optimized. Contact your account representative or customer service 7 days a week. Thank you for being a valued CallTools client! CallTools Team Current UserValidated ReviewerSource: Organic ![Nichol S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nichol S.") NS Nichol S. Reiki Master Small-Business (50 or fewer emp.) 7/9/2024 "It's a good product but a little buggy." 3.5/5 What do you like best about CallTools? I like that the software is very simple to use. Review collected by and hosted on G2.com. What do you dislike about CallTools? I don't like how it drops, skips, and has fuzzy calls. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? It helps auto dial the calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/29/2021 "Calltools had been a game changer and pivotal for my business" 4/5 What do you like best about CallTools? The call center like control and easy kpis. Review collected by and hosted on G2.com. What do you dislike about CallTools? I wish the text messaging was easier to use. Also add in RVMs Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? Ease of use for clients once you understand the esteem Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/28/2021 "CallTools" 4/5 What do you like best about CallTools? I like being able to call more than 3 numbers at a time to reach more customers. Review collected by and hosted on G2.com. What do you dislike about CallTools? Appointments have to be check manually. I'd prefer to see them queued into the same campaign or a different campaign. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? I'm able to reach out to a lot more customers in a shorter amount of time using CallTools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Maria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria L.") ML Maria L. Marketing and Business Development Manager Small-Business (50 or fewer emp.) 9/12/2019 "Web based VOIP for startup business " 4/5 What do you like best about CallTools? If you have 2-5 agents only and are taking a minimal number of calls, Calltools is definitely an ideal platform to use. With an easy setup with just username and password, your agent can start calling right away. It is web-based so as simple as going to the website and logging in using your username and password, you can now start taking in calls with the leads loaded by your superior. Review collected by and hosted on G2.com. What do you dislike about CallTools? Since its web-based, connection depends on your internet connection. Sometimes you will encounter not being ready when you log in or can not access your microphone or an error perhaps, you just need to sign out and log back in, and it solves most errors in Calltools. Review collected by and hosted on G2.com. Recommendations to others considering CallTools: If you have less than 10 Agents and would like to start right away without going through that much training, calltools is what you might want to start with as your voip and crm. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? If you are targeting specific people, it could easily narrow down your pipeline. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring") UO Verified User in Outsourcing/Offshoring Enterprise (\> 1000 emp.) 3/6/2019 "Best predictive dialer, best value" 3.5/5 What do you like best about CallTools? Best predictive dialer I found on the market - I tested other predictive dialers including Five9, Ytel, PhoneBurner, and many others and this dialer was by far the best and was less expensive than just about every other system I tested. Excellent Customer Service, Instant Setup Great sound quality We liked how easy it was to use will very little agent training required. There are too many great features to list but I will share a few that we are thrilled with. It saved me a lot of time because its easy to use he system was very user friendly, great for an non-tech guy like myself Review collected by and hosted on G2.com. What do you dislike about CallTools? Can't say I have any complaints, but if i have to say something a better management when using slow Internet connection. Review collected by and hosted on G2.com. Recommendations to others considering CallTools: I have worked with several dialing systems over the years and have found that call tools is one of the easiest to use. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? The software integrates with 3rd party CRMS Call recording is easy to use and allows for easy monitoring and training Cheap web based VOIP for lead calling and customer management Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/calltools/pricing) CallTools Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_78c1cb1194944224784e4bedf5b5f1ac/mojo-dialer.jpeg "Product Avatar Image") Mojo Dialer 4.1/5(28) [ Compare Now ](https://www.g2.com/compare/calltools-vs-mojo-dialer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dffc82f76cb0e8a579d2a1543c4d1fde/phoneburner.png "Product Avatar Image") PhoneBurner 4.7/5(289) [ Compare Now ](https://www.g2.com/compare/calltools-vs-phoneburner) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8dec44d1508517b587799a7b479886bc/batchdialer.png "Product Avatar Image") BatchDialer 4.3/5(46) [ Compare Now ](https://www.g2.com/compare/batchdialer-vs-calltools) ##### ##### CallTools Features Dialing Options Preview Dialing Progressive Dialing Agent Tools Whisper Coaching Callback Scheduling Call Recording Automation Voice Activity Detection Interactive Voice Response (IVR) Call Scrubbing Channels Voice [ View More Features ](https://www.g2.com/products/calltools/features) ## Top-Rated Alternatives [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ ![PhoneBurner](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PhoneBurner") PhoneBurner 4.7/5(289) ](https://www.g2.com/products/phoneburner/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/calltools/competitors/alternatives) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top voice command software for desktop workspaces](https://www.g2.com/discussions/top-voice-command-software-for-desktop-workspaces)[What is the most reliable file recovery software based on reviews from mid-market organizations without disrupting existing workflows?](https://www.g2.com/discussions/what-is-the-most-reliable-file-recovery-software-based-on-reviews-from-mid-market-organizations-without-disrupting-existing-workflows)[Best media monitoring solution for large companies](https://www.g2.com/discussions/best-media-monitoring-solution-for-large-companies) [Is Speed Kit worth it as a web server accelerator for a high-traffic application team, or does F5 NGINX cover enough at the infrastructure layer?](https://www.g2.com/discussions/is-speed-kit-worth-it-as-a-web-server-accelerator-for-a-high-traffic-application-team-or-does-f5-nginx-cover-enough-at-the-infrastructure-layer)[Google Cloud Speech-to-Text reviews](https://www.g2.com/products/google-cloud-speech-to-text/reviews)[Pros and Cons Details](https://www.g2.com/products/calltools/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)