boberdoo Lead Distribution and Call Routing Reviews & Product Details

What I like best about boberdoo Lead Distribution is how efficiently it automates and organizes the lead distribution process. It makes it easy to route leads to the right buyers in real time, manage campaigns, and track performance in one place. The platform is reliable, flexible, and helps our team save time while improving lead management. Review collected by and hosted on G2.com.

The main drawback is that the platform can have a steep learning curve, and the interface could be more modern and intuitive. Some integrations require technical assistance to configure, and certain reports or larger data sets may take longer to load. Pricing can also become expensive as usage grows, which may affect the overall ROI for smaller teams. More hands-on onboarding, faster support for complex issues, and stronger AI-powered tools for lead scoring, optimization, and predictive insights would make the platform even better. Review collected by and hosted on G2.com.

It’s very easy to use and navigate, especially with the new search bar in the updated UI. Whenever I need something, I can just type a keyword into the search, and it takes me straight to what I’m looking for. Review collected by and hosted on G2.com.

The only issue I’ve run into is that when I run reports for extended periods of time, they tend to time out. Review collected by and hosted on G2.com.

I like how support can offer custom solutions, create API calls, add features and more. I've reached out to support multiple times, and they always solve our tech issues. We did an auth-stripe migration, and they were really helpful. Review collected by and hosted on G2.com.

I think the UI could be further improved. It definitely looks better with the latest update, but I still feel like it can get better and more organized. Icons, dashboards, and better menu organization would help. Review collected by and hosted on G2.com.

We love how easy to use the UI is, how it seems to be able to do everything you want it to and if it can't, they are fantastic about customizations. We love the team at Boberdoo and have been with them and recommending them for years! Review collected by and hosted on G2.com.

What's there not to like? If I had to say something it would be that it's a little pricy. Review collected by and hosted on G2.com.

The ease of use when your used to it compared to some others Review collected by and hosted on G2.com.

Pricing per volume is not effective when smaller margin is in effect Review collected by and hosted on G2.com.

Boberdoo offers a great deal of flexibility and self-service tasks for lead distribution. For example, you can build your own CRM deliveries utilizing both the wizard, but also custom php snippets to perform tasks that are outside of the wizard. This allows a great deal of flexibility and improves our abilities to deliver clients quick results, making integrations easy. Furthermore, Boberdoo's staff is very helpful in resolving issues and are easy to work with. Review collected by and hosted on G2.com.

Boberdoo has a learning curve for new users. It isn't always the easiest system to pick up and learn and while documentation has improved over the years, it is still lacking at times. That said, as mentioned, the Boberdoo staff is always friendly and helpful, so this mostly ameliorates the learning curve issue. Review collected by and hosted on G2.com.

Very powerful system - you can route leads and calls in nearly any way you can imagine. They have tons of features that they enable if you describe your needs to the support team. Or they can build custom forms and workflows to your specific specifications. Reliability is high - we've licensed Boberdoo for over 10 years and I can recall maybe just 2-3 downtimes. Review collected by and hosted on G2.com.

The user interface is aged and sometimes confuses our team, our vendors and our customers. The system is missing help documentation describing what certain features are used for. Review collected by and hosted on G2.com.

Efficient access to accounts and details. Review collected by and hosted on G2.com.

There is nothing in particular that I dislike Review collected by and hosted on G2.com.

I've been using the platform for over 12 years, and it's been wonderful to watch it develop over time. What stands out most to me are the people and the staff behind the product - the support team is consistently prompt and effective. Another thing worth mentioning is that I can hardly recall any downtime caused by the product itself. Even with all the cloud services in our world, I can only recall two brief interruptions in more than a decade. Review collected by and hosted on G2.com.

While the interface may feel somewhat outdated compared to other apps and tools, you shouldn't let that discourage you from appreciating the stability and functionality it offers. Review collected by and hosted on G2.com.

Great service! I have a dedicated account manager (Jake) and a great Ticket system for when I need custom programing to fit my specific needs.

Boberdoo is an invaluable part of my lead purchasing and distribution! Review collected by and hosted on G2.com.

I am on the older platform, and it is a feels a little dated. Not much other than that -- working as expected. Review collected by and hosted on G2.com.