--- title: Bitrix24 Reviews meta\_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 609 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 609 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bitrix24 Reviews & Product Details Visit Website Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place. * * * Product Website Bitrix24 Seller [Bitrix24](https://www.g2.com/sellers/bitrix24) Discussions [Bitrix24 Community](https://www.g2.com/products/bitrix24/discuss) Languages Supported German, English, French, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Vlad K (Digital Marketing at Bitrix24) Show More ## Pricing Pricing provided by Bitrix24. ### Free Edition Free [ View More Pricing Information ](https://www.g2.com/products/bitrix24/pricing) ## Bitrix24 Integrations (28) What do users say about integrations? 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LP Luis P. CEO Small-Business (50 or fewer emp.) 4/28/2026 "Straightforward, Turnkey CRM with Everything We Need. Has a free version!" 4.5/5 What do you like best about Bitrix24? The user interface is rather straightforward and standarized. Comes with all the functions I need and expect from a complete turn-key CRM solution. I started with the free version and then switched to the Basic plan. So far so good. Haven't had the time to try the Wordpress integration but will be hoping to do so in the weeks to come. Overall It's a great tool if you want to run your business like the big fishes on the market! Review collected by and hosted on G2.com. What do you dislike about Bitrix24? The mobile version needs a tad bit more refinement bc it kept crashing my on phone. Don't know maybe the fault it's on my end but everything else runs perfectly on my iphone 13. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Tracking leads and sales is now much easier with bitrix. At first I was hesitant to let go of my spreadsheets but in the long run it has paid off! lol Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-12708521/official_response/edit) Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Luis! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ajay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay P.") AP Ajay P. marketing manager Enterprise (\> 1000 emp.) 4/7/2026 "Fast, Flexible Indiamart-to-Bitrix24 Automation with Excellent Support" 5/5 What do you like best about Bitrix24? Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Nothing I dislike about the app. The app is perfect Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-12592514/official_response/edit) Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success. Current UserValidated ReviewerSource: Organic Review from User Profile DB Deepak B. Senior Research Analyst | Project Management Human Resources Enterprise (\> 1000 emp.) 7/24/2025 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." 4.5/5 What do you like best about Bitrix24? What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everything organized without switching between different apps. It helps improve productivity and makes daily work much easier. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to learn where everything is. Also, it can feel slower when using advanced features. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 helps me manage projects, communicate with my team, and track customer leads all in one place. It saves me time and keeps everything organized, so I can stay on top of my work without jumping between different tools. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-11430818/official_response/edit) Thank you for your comprehensive review of Bitrix24, Deepak! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. 4/29/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dequetia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dequetia C.") DC Dequetia C. Small Business Owner Small-Business (50 or fewer emp.) 5/7/2026 "All-in-One Platform for Effortless Team Organization" 5/5 What do you like best about Bitrix24? Bitrix24 is an incredibly powerful all‑in‑one platform that makes managing tasks, communication, and customer relationships feel effortless. I love how everything—CRM, chat, calls, automation, and project tools—lives in one place. It’s user‑friendly, customizable, and perfect for keeping teams organized and connected. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? It is powerful, but the learning curve can feel steep at first. Some features are tucked away or require extra setup, which can be overwhelming for new users. Once everything is configured, it runs smoothly — but getting there can take time. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 solves the problem of scattered tools by bringing communication, tasks, CRM, and automation into one platform. It keeps teams organized, improves follow‑ups, and saves time by streamlining everyday workflows. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-12775155/official_response/edit) Hi Dequetia! Thank you so much for taking the time to share your detailed feedback on Bitrix24. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. Current UserValidated ReviewerSource: Organic ![Svetla M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Svetla M.") SM Svetla M. Communications manager Small-Business (50 or fewer emp.) 4/17/2026 "Powerful All-in-One CRM with Great Sales Tools, Zapier Integration, and Solid Performance" 4.5/5 What do you like best about Bitrix24? Bitrix24 has tons of functionalities related to CRM, document management, communication, and also has a plethora of sales tools that facilitate the sales workflows in a big company like email marketing,sales funnels, automated workflows, etc. The user interface is straightforward, a bit outdated though. Performance is good, there is also integration with Zapier which translates into integration with almost anything. Pricing is a bit on the steep site, though if you are using all features, it is well worth it/ Support responds promptly, but not always efficient replies. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? The user interface is a bit outdated with functionalities split across many screens. The learning curve for some options was a bit steep. For a small organisation the pricing model is not flexible enough. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 helps to streamline the sales funnel and improve coordination and communication between the marketing and sales teams in an organisation. It keeps a full record of communications - including automated ones - related to a customer, and his progress in the sales funnel. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-12644854/official_response/edit) Hi Svetla! Thank you for sharing your valuable feedback on your daily use of Bitrix24. It's great to hear that our platform plays a crucial role in your document management, communication, and overall functionality within your organization. We look forward to continuing to support your business's growth and success. Validated ReviewerIncentivizedSource: G2 invite ![Manuel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel M.") MM Manuel M. Key Account Manager Mid-Market (51-1000 emp.) 4/25/2026 "Excellent platform with multiple tools and modules for organization" 5/5 What do you like best about Bitrix24? What I like most about Bitrix24 are all the tools and modules it contains, especially the automation and project management parts. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? A very important area of opportunity is the reporting section; there are very few available and they are very limited in terms of customization. However, it is possible to extract the data through the APIs to generate any report. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Organizational communication, formalization and optimization of processes, information repository, CRM, and project repository Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-12593935/official_response/edit) Thanks, Manuel! Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Adil K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adil K.") AK Adil K. Student Apparel & Fashion Small-Business (50 or fewer emp.) 11/21/2025 Guest users or non-business users of the software, not included in G2 scores. "All-in-One Platform That Streamlines Work Effortlessly" 4.5/5 What do you like best about Bitrix24? Everything I need is conveniently located in one place—CRM, tasks, chats, calls, and files are all accessible from a single platform. I no longer have to switch between different apps, which makes my work both faster and more organized. Additionally, the free plan offers a wide range of tools. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? At times, the platform feels overly crowded, with an abundance of features that can make it confusing, particularly for newcomers. The interface occasionally runs slowly, and certain tools require some effort to figure out. While it generally functions well, the experience isn't always as smooth as it could be. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 has helped me address the challenge of managing customers and work that used to be scattered across multiple platforms. Previously, my workflow was disorganized, with leads in one application, tasks in another, and chats in yet another place. Now, with Bitrix24, all my CRM information, deals, calls, messages, and tasks are centralized. This makes it much easier for me to track leads, follow up promptly, and ensure I don’t overlook any customers. As a result, my work has become more organized and efficient, and I find it easier to close deals. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-11989221/official_response/edit) Thank you for sharing your positive experiences and constructive feedback, Adil. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. Current UserValidated ReviewerSource: Organic ![Subham k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subham k.") SK Subham k. Customer Account Manager Computer Software Small-Business (50 or fewer emp.) 1/6/2026 "Comprehensive CRM with Strong Mobile Functionality" 4.5/5 What do you like best about Bitrix24? I don't have to keep track of my calendar; I get reminders for each task that is due, whether it's a client query or simple updates. I can integrate with BI tools for generating reports, and everything is seamlessly managed by the mobile app and desktop application. When I'm traveling or not near my personal computer, I can open the mobile app to check for updates from the tech team or my manager and reply directly through my phone. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please check if there is a bug in Android sometimes in my S22+, I don't get notifications, which generally happens when there are 5 plus notifications. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 helps me manage client tasks effortlessly with reminders, integrates with BI tools for reporting, and offers easy mobile access for updates on the go. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-11533802/official_response/edit) Thank you for your comprehensive review of Bitrix24, Subham. Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. Validated ReviewerSource: Organic ![Rajiv K G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajiv K G.") RG Rajiv K G. Working with Fintech Startup- Legal Raasta Small-Business (50 or fewer emp.) 4/29/2026 "Centralized Platform with Easy Implementation" 4.5/5 What do you like best about Bitrix24? I like that Bitrix24 is easy to implement and has a user-friendly UI. The customization feature is really valuable to me. I also appreciate how it combines lead, task, CRM, and communication into one platform. The ability to convert leads to tasks with just a few clicks is a feature I find particularly convenient. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? No easy template available to manage leaves and attendance system Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 puts lead, task, CRM, and communication on one platform. It's easy to implement, user-friendly, and customizable. I like converting leads to tasks with a few clicks. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-12713869/official_response/edit) Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. Validated ReviewerIncentivizedSource: G2 invite ![Celes N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Celes N.") CN Celes N. Responsable de Sistema Bitrix24 Mid-Market (51-1000 emp.) 11/14/2025 "All-in-one CRM, practical and intuitive" 5/5 What do you like best about Bitrix24? It is an all-in-one CRM, quite practical, complete, intuitive, easy to configure and implement. In some cases, customer support is quite helpful. I regret that the time difference does not allow me to have more fluid and immediate conversations with the support agents. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? The initial learning curve can be steep and some configurations could be more intuitive. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Centralize and simplify the administration of Bitrix, avoiding manual errors and reducing configuration times. Automate repetitive tasks, standardize processes, and allow for a more organized and efficient operation. This benefits me because it streamlines daily work, reduces rework, and ensures that configurations are applied consistently. Additionally, it has allowed us to integrate other systems, practically reducing human intervention within the platform. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-11959381/official_response/edit) Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Celes! We look forward to continuing to support your firm's growth and success. Current UserValidated ReviewerSource: OrganicAI Translated ## Questions about Bitrix24? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bitrix24 ](https://www.g2.com/products/bitrix24/discussions/new) ![Bruno A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno A.") BA Bruno Araújo • Last activity over 2 years ago BITRIX what do you find most complex? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/bitrix-o-que-acham-mais-complexo) ![Mirtha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mirtha S.") MS Mirtha Santos • Last activity 16 days ago How does Bitrix24 work best? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-does-bitrix24-work-best) [ View all Discussions ](https://www.g2.com/products/bitrix24/discuss) ## Pricing Options Pricing provided by Bitrix24. ### Free Edition Free ### Basic $69.00 5 Users Per Month ### Standard $144.00 50 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/bitrix24/pricing) Bitrix24 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,916) [ Compare Now ](https://www.g2.com/compare/bitrix24-vs-hubspot-marketing-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0d293cdf2c5e121860809685be0b6bf5/progress-podio.png "Product Avatar Image") Progress Podio 4.2/5(518) [ Compare Now ](https://www.g2.com/compare/bitrix24-vs-progress-podio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack 4.5/5(39,268) [ Compare Now ](https://www.g2.com/compare/bitrix24-vs-slack) ##### ##### Bitrix24 Features Platform Workflow Capability Sales Force Automation Opportunity & Pipeline Mgmt. 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