--- title: Bitrix24 Reviews meta_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 608 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 608 scale: '5' date_modified: '2026-07-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bitrix24 Reviews **Vendor:** Bitrix24 **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.1/5.0 **Total Reviews:** 608 ## About Bitrix24 Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place. ## Bitrix24 Pros & Cons **What users like:** - Users appreciate the **ease of use** of Bitrix24, facilitating streamlined processes and enhanced customer experience effortlessly. (22 reviews) - Users value the **effective team collaboration** features of Bitrix24, enhancing productivity through streamlined communication and task management. (21 reviews) - Users value the **superior communication features** of Bitrix24, enhancing collaboration and improving customer interactions. (17 reviews) - Users appreciate the **versatile features** of Bitrix24, enhancing organization, automation, and customer experience remarkably. (16 reviews) - Users find Bitrix24 **intuitive** , enabling seamless communication and collaboration for enhanced productivity and customer experiences. (14 reviews) - Users appreciate the **integrated tools** of Bitrix24, allowing for seamless collaboration and boosting overall productivity. (14 reviews) - Users love Bitrix24 for its **intuitive task management** , enabling seamless collaboration and increased productivity with integrated tools. (14 reviews) - User-Friendly (13 reviews) - Automation (12 reviews) - Collaboration (12 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring training and time to fully utilize Bitrix24's features. (10 reviews) - Users experience **performance issues** with Bitrix24, citing lag and slowdowns, especially with complex workflows. (9 reviews) - Users are frustrated by Bitrix24's **lack of essential features** , feeling misled about the value promised in the past. (8 reviews) - Users find Bitrix24's interface **not user-friendly** , with tools often hidden and challenging to navigate initially. (8 reviews) - Users experience **slow performance** with Bitrix24, particularly affecting businesses with complex workflows and heavy usage. (8 reviews) - Users find Bitrix24's **limited features** frustrating, especially with required upgrades for basic functionalities and inconsistencies in promised offerings. (7 reviews) - Poor Performance (7 reviews) - Slow Loading (7 reviews) - Steep Learning Curve (7 reviews) - Overwhelming Experience (6 reviews) ## Bitrix24 Reviews ### 1. A skilled service to organize your workflows **Rating:** 4.5/5.0 stars **Reviewed by:** eusstorgio j. | Business administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2019 **What do you like best about Bitrix24?** A great initiative that our company did is to acquire Bitrix 24 as a tool to optimize our daily tasks, we started with the entry of data such as our projects, tracing the calendar of work activities, workflows was our priority, it was great for us that effectively organize our work processes, is a lightweight software, easy to use, practical, with good functionality, it is great to have this software **What do you dislike about Bitrix24?** Rare the weakness that we appreciate, but of the few were that the service to technical support is slow to answer or give solution, should improve that attention, on the other hand the option of self-hosting is very expensive, and if they want to improve every day This software should add more functions in search of a better service. **Recommendations to others considering Bitrix24:** If you are looking for a software that can easily and timely organize your workflows, work schedules, pending projects, Bitrix 24 is the one for these types of jobs. **What problems is Bitrix24 solving and how is that benefiting you?** We are convinced that this software is very good, skillful to organize, optimize our company, has good functions that are very helpful for us ### 2. Easy administration for clients in the cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2019 **What do you like best about Bitrix24?** One of the features that I liked the most was the ease to manage users quickly and accurately. Its cloud functionalities are ideal for medium-sized companies that need portability and access in different places. **What do you dislike about Bitrix24?** One of the restrictions to perform the grouping by partial totals in the consolidation of reports. **What problems is Bitrix24 solving and how is that benefiting you?** It solves the need to make heavy and complicated software installations on the company's servers. Being a tool in the cloud saves the entire maintenance and installation process. It is only necessary to perform an optimal configuration. ### 3. Bitrix24-good for employees comunication **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas A. | IT Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Bitrix24?** I can message my colleagues while in office freely. The software is online and has unlimited services. The file storage and sharing features are quick to understand and work smoothly. **What do you dislike about Bitrix24?** The mobile application hangs sometimes making communication hard. The software also consumes data. **Recommendations to others considering Bitrix24:** You can get Bitrix24 users near you. **What problems is Bitrix24 solving and how is that benefiting you?** I have been able to have smooth internal communication with other employees at work. ### 4. To improve our workflow Bitrix24 is practical and safe **Rating:** 4.5/5.0 stars **Reviewed by:** JAVIER R. | Administrador de cuenta, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Bitrix24?** The Bitrix 24 software has impacted on our company the way it takes the flow of work, organize our projects efficiently, the calendars are easy to interpret, it is quick to do the procedures, organize the work groups very timely, it is very practical, its interface is nice for the administrator, we can chat and make calls efficiently **What do you dislike about Bitrix24?** As all software has its shortcomings, the lack of more functions and features, its costly acquisition, customer service is difficult to get them, its interface needs more details, sometimes it gets slow to load. **Recommendations to others considering Bitrix24:** We recommend it because it is practical and helps the company to effectively organize our projects easily and safely. **What problems is Bitrix24 solving and how is that benefiting you?** It is gratifying to have this software that has advanced us on the projections that the company possesses, its mechanism has given us the opportunity to improve our work flow, it is practical and easy to use. It has very good and simple characteristics. ### 5. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about Bitrix24?** I love Bitrix24 for so many reasons but the biggest reason being the layout! It is easy to navigate for me and my team - keeping everyone in the loop is so important and I havre the option to divide new procedures or information into so many helpful categories **What do you dislike about Bitrix24?** The mobile app has a habit of notifying you for every little thing posted - and does so twice. Once in workgroups and once for the activity stream which I don't feel is very necessary **What problems is Bitrix24 solving and how is that benefiting you?** Problems solved: streamlining communication. Having all employees divided into different groups and then addressing them directly has limited the amount on information lost in translation/ people not copied on emails etc. Love that I can quote peoples messages and speak directly to them! ### 6. Very useful tool **Rating:** 3.5/5.0 stars **Reviewed by:** Francisco C. | Adviser, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2019 **What do you like best about Bitrix24?** This very complete tool can take control of sales, manage tasks and projects and for collaboration of the working group. **What do you dislike about Bitrix24?** The web is good, but the app leaves a lot to be desired, it limits me a lot and I can not work on it, I need my pc always with me and it is uncomfortable. I hope they improve it **What problems is Bitrix24 solving and how is that benefiting you?** If you are an entrepreneur and want to have everything under control, look no further and try Bitrix 24. ### 7. Collaboration with Bitrix 24 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Bitrix24?** Straightforward UI for all levels of emp **What do you dislike about Bitrix24?** Limitations on integrarion with calendars **Recommendations to others considering Bitrix24:** If you need something simple and is not as costly, go for Bitrix. **What problems is Bitrix24 solving and how is that benefiting you?** We have addressed are need for a platform to connect our officers from the US, Russia and Asia. ### 8. Bitrix24 is the real internal communications deal **Rating:** 4.5/5.0 stars **Reviewed by:** Dangote N. | AIX Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2019 **What do you like best about Bitrix24?** I like that Bitrix24 has got all the tools that I was yearning to have in one place. Ease of use and availability of tons of features. Product management features allows me to manage abd control products. **What do you dislike about Bitrix24?** Customizing Bitrix24 is a bit confusing, mainly while using the cloud based application. **Recommendations to others considering Bitrix24:** I highly recommend the use of Bitrix24 for product management and internal communications. **What problems is Bitrix24 solving and how is that benefiting you?** Internal communications is made easy by Bitrix24. Product management and video conferencing. ### 9. Company CRM platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2019 **What do you like best about Bitrix24?** Allows colleagues to socialize between each other about work related or sometimes personal related things **What do you dislike about Bitrix24?** Sometimes the mobile version doesn't work properly, and sometimes connection in the chat function drops **Recommendations to others considering Bitrix24:** I don't have any recommendations, it's pretty straightforward **What problems is Bitrix24 solving and how is that benefiting you?** If I need to talk to a colleague to help me with an issue, it's easy to do it through bitrix ### 10. Great free CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Bitrix24?** I like the deal kanban, where I can process my deals as a web designer. **What do you dislike about Bitrix24?** Could perhaps be a little more user friendly in some aspects. **What problems is Bitrix24 solving and how is that benefiting you?** Tracking my incoming deals. I'm able to see projects through from proposal to completion. ### 11. Simple and easy-to-use CRM **Rating:** 5.0/5.0 stars **Reviewed by:** GOWTHAM M. | Academic Advisor , Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Bitrix24?** Bitrix24 software can be used by any industry and offers so many features. It allows me to increase the efficiency of the business.it made my work a lot easier as it comes with a built in CRM and with all the bells and whistles of a PAID software suite for small businesses. other useful things such as the email server, the work groups, invoicing - it's everything I need in a very neat package. It has excellently unified communication system. A good and secure tool for effective communication, collaboration, lead and client management. helps me to communicate with my co workers and in getting feedback from them . Various features like scheduling meetings ,creating tasks . recording employee's profile ,Calendar ,adding contacts ,sharing ideas with in are its key factors . **What do you dislike about Bitrix24?** Everything seems to be fine but what i dislike is that If this software adds accounting and financials to the packages,it would be a one-stop solution for every entrepreneur. Bitrix24 is sometimes slow,,There should be more features available on the desktop version as well. Desktop website isn't very responsive.There's no offline access, More themes could be added to make the display page attractive . **Recommendations to others considering Bitrix24:** I strongly recommend Bitrix24 to each and everyone who is in need of a communication software which makes our work very easy and reduces out effort and time .Bitrix24 is a one-stop solution for every entrepreneur. It has helped me to maintain profiles and schedule meetings ,creating tasks and to get feedback form everyone which had help us to generate the revenue of the organization and develop its growth . **What problems is Bitrix24 solving and how is that benefiting you?** I deal with Sales and Marketing .Bitrix24 is an excellent communication system.Secure tool for effective communication, collaboration, lead and client management. Bitrix24 helps me to communicate with my co workers and in getting feedback from them . Various features like scheduling meetings ,creating tasks ,recording employee's profile,Calendar ,adding contacts ,sharing ideas with in are its key factors which helps me to generate the revenue of the organization and develop its growth . ### 12. Best CRM solution for a medium size corporation **Rating:** 4.0/5.0 stars **Reviewed by:** Yaroslav K. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2018 **What do you like best about Bitrix24?** *UI Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work *Functionality Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with history and recent actions taken by the responsible person *Customization Even in a free plan, bitrix24 leaves a lot of space for adjusting the platform to the companies approach. you can create teams and spaces and plan sales and development processes *Ad-dons Bitrix24 has its own marketplace where you can set integration with many services, like mail chimp or a certain work process optimizer. **What do you dislike about Bitrix24?** *slow Being a power house CRM system, bitrix24 is sometimes slow, although I can see that bitrix team is working to improve it. *updates I also don't believe that their approach to upgrades is comfortable. Even though it does not take much time, but once in a while, the whole service goes down displaying that it is updating and you need to wait. This sometimes can slow work of the department and cause problems **Recommendations to others considering Bitrix24:** *Define your workflows and then it would be very easy for you to implement them in the Bitrix24 CRM **What problems is Bitrix24 solving and how is that benefiting you?** In my team, we used Bitrix24 to work with new leads and organize work in sales department. Also, we are aiming to transfer all the processes there due to rich statistics and flexibility of the platform. ### 13. Bitrix CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2019 **What do you like best about Bitrix24?** Capturing the leads and automatically storing them in the CRM with time and date of contact. **What do you dislike about Bitrix24?** It's limitations when using it with different subscription models **What problems is Bitrix24 solving and how is that benefiting you?** Video Conferencing, CRM and Workplace Collaboration ### 14. The best system with excellent work time and reports module. **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur N. | Internal Communication Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2019 **What do you like best about Bitrix24?** This software is easy to use and with CRM workflow it also consist of all the features more than my expectations and I really like that. **What do you dislike about Bitrix24?** The best system and no drawbacks to tell yet. **Recommendations to others considering Bitrix24:** The best system with vast features and easy to use and I therefore highly recommend it. **What problems is Bitrix24 solving and how is that benefiting you?** This software has significantly increased productivity and saves time, you're also able to monitor your employees perfectly. ### 15. Effective management of teams and projects **Rating:** 4.0/5.0 stars **Reviewed by:** Gregory W. | Information Technology Staff, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2019 **What do you like best about Bitrix24?** It has a quite simplified CRM system, which allows a great personalization and also a facility for the management of equipment and schedules along with unified communications, which facilitates the interaction between the different components. The tasks, the programming and also the project management are another of the elements that allow to improve teamwork, fluency and the effectiveness of the work. They also have an automation design and a very visual representation of the work done, which allows you to orient yourself much better in reference to the actions you are carrying out in a group. It's easier when everything is much more visual. **What do you dislike about Bitrix24?** The design could be improved, I think the interface in such a program influences a lot and the menus for me are somewhat confusing, I think it could be better structured to make it a much more powerful tool in terms of design, since in terms of options and configuration It is an incredible tool. **Recommendations to others considering Bitrix24:** It is a good platform that facilitates teamwork, interaction and working with the resources you really need, saving time and effort. It is a good decision if you prefer a good performance to a very attractive design. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 has a large number of modules that can be activated or deactivated depending on the needs we have. The same goes for other functions, which can be chosen if they want to be used in a specific project or not. This has helped us to better manage and use resources, since we use what we really need in each project. The learning of the internal operation of the program is quite simple, it explains well the large number of configuration options and options available to manage projects. It is also remarkable accessibility not only through the web, but mobile applications, it is easy to work also from different platforms and thus be able to manage elements from anywhere. ### 16. One stop shop for all communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2019 **What do you like best about Bitrix24?** 1) Ability to attach phone numbers 2) Excellent support 3) Very extensible and easy to customize **What do you dislike about Bitrix24?** Nothing really, but if I had to pick 1, I would say add more features to your free version, to get more customers from free to paid version. The free version to me is not at all useful. **What problems is Bitrix24 solving and how is that benefiting you?** 1) Team collaboration 2) Time tracking 3) Task templates ### 17. Time tracking and control **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2019 **What do you like best about Bitrix24?** Its a good option to taack your project, work assignment, employees, lead, crm and communication. **What do you dislike about Bitrix24?** We would not found anything yet that would be dislike. **Recommendations to others considering Bitrix24:** Its a very good option to manage work and project with time tracking of work and employees. **What problems is Bitrix24 solving and how is that benefiting you?** We have assign clinents into separate project and assign employees to particular project and add task with deadlines, its improve efficiency. ### 18. Bitrix24 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Bitrix24?** Very good at integrating with multiple platforms, it's also free which is handy. **What do you dislike about Bitrix24?** It would be nice to have some automation in there. Due to the amount of features on offer. Some helpful tips would be nice. **Recommendations to others considering Bitrix24:** Suitable for managing and collaborations on projects. **What problems is Bitrix24 solving and how is that benefiting you?** Keeping users integrated for collaboration on projects. ### 19. an excellent job organization software for companies **Rating:** 3.5/5.0 stars **Reviewed by:** margarita a. | Supervisor, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Bitrix24?** This software allows us to easily manage our operations and coordinate efficiently the daily tasks of our company, is making a real and timely change on the handling of tasks, has an excellent calendar and a complete email service, chat and video call among others that are important for the daily operation of the company. It is an optimal product that organizes the work flows that allows us to advance without mishap the specific activities of the company **What do you dislike about Bitrix24?** One of the disadvantages of this product or software is that it has very simple features, should be deepened and thus give a better service to the user, these features are very limited should do some software update, another disadvantage is that when connected by means of mobile equipment placed with low performance should optimize more that platform **Recommendations to others considering Bitrix24:** This software is organizing our daily tasks optimally and effectively, it seems a good software to recommend **What problems is Bitrix24 solving and how is that benefiting you?** Our recommendation would be to optimize more software by doing an update to improve the flow in the handling, have improved the interface my congratulations, it is only to tell them to try to incorporate more features to have more complete this platform ### 20. Bitrix24 a good task manager to optimize our company **Rating:** 4.0/5.0 stars **Reviewed by:** ana d. | Administrativo, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Bitrix24?** We like this software because we were able to organize and manage our business operations and improve the work flow within this company, allowing the business to grow in an effective way, allowing us to make a positive technological change that is very easy to use and, most importantly, , can access in a timely manner optimizing the processes to be performed. has an excellent calendar integrated with the task manager, a complete email service, chat and video call **What do you dislike about Bitrix24?** Some disadvantages that our company has noticed is that there is the Android application, with very limited functionalities, but very useful to take your work to where you are and solve issues without being in front of the PC, it is limited in the number of users, when you access the free form its functionalities are very basic **Recommendations to others considering Bitrix24:** This application has a secure environment where employees and clients can send messages to each other, receive different types of files among the members of a team. You are optimizing the work reports and time spent on a task **What problems is Bitrix24 solving and how is that benefiting you?** One of our recommendations is that when it is in the free mode it does not support us in an optimal way the technical support or customer service, they also have to improve the graphic interface, although all this software has improved positively and with a great level that does not is to envy the big industry ### 21. Good communication tool amongst project team members and a platform for file sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2019 **What do you like best about Bitrix24?** That it does a lot in one package and i can create tasks and share with my team **What do you dislike about Bitrix24?** the customer support is not only slow but other than the great features that it has, they all don't work accurately. A few glitches to be experienced if you are a company depending on this CRM for sales and production **Recommendations to others considering Bitrix24:** this software also helps to improve communication between co-workers. I would also recommend one to go for the self hosted one, to enable more customization possible **What problems is Bitrix24 solving and how is that benefiting you?** It is a free collaborative tool available for up-to 12 users, can be used as a daily planner ### 22. The power to manage the project and link to social media for customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy O. | jeremy opondo, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2019 **What do you like best about Bitrix24?** Has a good experience of internal chat and gives access to social networks too. We communicate to clients several counties apart for a cleaning and delivery. **What do you dislike about Bitrix24?** Interface is awkward for a communication site , it requires some other mix colors. **Recommendations to others considering Bitrix24:** Get to hit your timelines and deadlines for project presentations to company customers. **What problems is Bitrix24 solving and how is that benefiting you?** The messaging services we conduct at the company Due to busy schedule we require platform to keep us on toes for work,this is the best. ### 23. Waste of money **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about Bitrix24?** Best part of this software is it is light on the processor and fast. **What do you dislike about Bitrix24?** I disliked the UI, which is not user friendly and a new user needs extensive coaching. adaptability and integration is cumbersome. I faced lot of difficulty in integrating my PBX to CRM etc **Recommendations to others considering Bitrix24:** Please try the evaluation version before buying **What problems is Bitrix24 solving and how is that benefiting you?** Leads management Email communication ### 24. Very nice fir email managment **Rating:** 4.5/5.0 stars **Reviewed by:** Abdul B. | Marketing Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2019 **What do you like best about Bitrix24?** The Bitrix24 gives you what you required for the services regarding email managment and their email marketing realky helps us a loot in reaching out more people **What do you dislike about Bitrix24?** Bitrix24 is not that easy fir a lay man you have to spend some time to really get going with it **What problems is Bitrix24 solving and how is that benefiting you?** It helps us in reaching out more and more people through email marketing ### 25. An excellent tool to track productivity, issues and collaboration. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2019 **What do you like best about Bitrix24?** The tool takes care of our company's productivity, time management, issue tracking and request needs in a very comprehensive way. It has a function for almost everyone. **What do you dislike about Bitrix24?** The desktop tool could be better and work more hand in hand with the online tool. **Recommendations to others considering Bitrix24:** Make sure you know what features are non negotiable and activate only those that you need. **What problems is Bitrix24 solving and how is that benefiting you?** The issue tracking and collaboration features are very smartly designed and makes task allotment and delegation easier. ### 26. THE BEST SOLUTION FOR MIDDLE-SIZE COMPANY | CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Hrystyna B. | Consultant Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Bitrix24?** 1. Bitrix24 is all in one solution that provides everything needed for a team of several departments 2. Product has various features for faster communication and a great cmmunication chat that can be used on the mobile. 3. Recently company updated the product and now it has even more features and is way way faster! **What do you dislike about Bitrix24?** The product is still being developed and is looking for areas to expand. Like with many products like that - all in one solution - the problems lie in the big variety of tools it used and that need to be maintained. That comes at the cost of poor design at some places and weird work from time to time. Nevertheless, the company tries its best and never stops, which I appreciate and enjoy. **Recommendations to others considering Bitrix24:** Please, continue doing the great product and do not stop implementing new things and perfecting the product **What problems is Bitrix24 solving and how is that benefiting you?** In my company, we solved several issue with bitrix24, which are - communication and task tracking. Before that we were strugling to work with several platforms such as google hangouts and asana, tried several task management tools like todoist and microsoft tasks, but nothing was full satisfactory for us. When we tried bitrix24 it showed us that we can have all solutions under one roof and focus on what maters - work. I would like to state that our departments became more organized and productive with the platform and now we use bitrix24 for almost all processes inside the company. ### 27. Bitrix24 is the most advanced video conferencing platform **Rating:** 4.5/5.0 stars **Reviewed by:** Benson K. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Bitrix24?** Easevof use plus availability of cloud-based platform is a plus. Bitrix24 is highly customizable unlike any other platform. **What do you dislike about Bitrix24?** I don't have even a single flaw that I can subject to Bitrix24. **Recommendations to others considering Bitrix24:** I would urge all of you to try Bitrix24. **What problems is Bitrix24 solving and how is that benefiting you?** I am currently using Bitrix24 to manage projects and products. Video conferencing. ### 28. optimal software for business processes **Rating:** 4.5/5.0 stars **Reviewed by:** Jose Jose T. | Administrador de Empresas, Computer Hardware, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Bitrix24?** for our company, this software seems great to us, because it allows us to carry out projects, work flows, organize work groups, carry out a calendar of daily issues as an informative agenda, we can it optimize the part of the business processes and management of our company **What do you dislike about Bitrix24?** we dislike the behavior of the user interface is very poor should do some updating, should improve the option of conversations within the bitrix24, improve the self-hosting that is usually very expensive, we suggest you add more features, the Technical support and customer service should optimize it more. **Recommendations to others considering Bitrix24:** Improve the user interface, technical supports, make an update to solve their problems **What problems is Bitrix24 solving and how is that benefiting you?** our company thinks about improving through this software the organization of the corporative calendar that is in charge of the invoicing, calls, business processes, organize orders, through this software a follow up of its clients through the CRM with the use of a phone ### 29. Great all in one CRM - it has everything you need! **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjit M. | Digital Marketing Strategist, Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Bitrix24?** Well, for starters, it's free and you can do plenty with it. **What do you dislike about Bitrix24?** Wish the email platform was more robust much like mailchimp or other email platforms. **Recommendations to others considering Bitrix24:** If you are looking for a communication platform to stay engaged and in touch with your clients, this will work very well. **What problems is Bitrix24 solving and how is that benefiting you?** I'm able to better manage each client, from beginning to the end. Something I have not looked into is the ability to build a website, seems like an interesting feature and many can benefit from it. Landing pages, those are a must for lead capture. They also provide free domain and hosting. DO you want to keep track of tasks and projects, this will work well too! It has soo many features, take the time to get to know the platform and see what will work well for your and your business. ### 30. Easy CMS in the cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Bitrix24?** Easy configuration an CMS in an startup. Functions area easy to create and set up. Manage a client list for easy mode. **What do you dislike about Bitrix24?** A short time for test the tool. When I use Bitrix24 permit only one month for test. **What problems is Bitrix24 solving and how is that benefiting you?** A robust software for manage my clients. ### 31. CRM Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about Bitrix24?** Management tool to manage CRM, accounts, quotations invoices etc. Calls video calls texts all fit **What do you dislike about Bitrix24?** Slowness, otherwise its awesome. Easy management, texts, audio calls, video calls etc. All is fit and perfeflct. **What problems is Bitrix24 solving and how is that benefiting you?** Best CRM Tool. Quotes can be made. Invoices as well. Can send email to customers.. ### 32. The best software to market your products **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Bitrix24?** The software has a free version that helps our company save on cost before going for a paid version. The software makes it very easy for us to locate users near us. it has a mobile application. **What do you dislike about Bitrix24?** I have no downsides of Bitrix24. However, their mobile app is a bit complicated. **Recommendations to others considering Bitrix24:** I highly recommend the use of Bitrix24 because it is quite affordable. **What problems is Bitrix24 solving and how is that benefiting you?** I am able to collect users data for my analytics projects hence improving on profit for the company work for. The file storage and sharing are quick to retrieve hence saving on time. ### 33. Free CRM forever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Bitrix24?** This CRM is best I am using currently for lead management **What do you dislike about Bitrix24?** Lots of configuration in this CRM become annoying for me. **What problems is Bitrix24 solving and how is that benefiting you?** This is quit help to maintain leads record at each stage of lead generation. ### 34. Streamlining solution process **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2019 **What do you like best about Bitrix24?** It enables the communicationg between the internals stakeholdees of solution development. **What do you dislike about Bitrix24?** There is sone rigidness in generating the required formats for project maagement. **Recommendations to others considering Bitrix24:** Go for the trial with a pilot project, then let the ebd users to decide upon improvements. **What problems is Bitrix24 solving and how is that benefiting you?** It enables communication mong BA,QA,Developers. Complies with audit requirements. ### 35. This app sucks **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2019 **What do you like best about Bitrix24?** The only upside is being able to get the job done **What do you dislike about Bitrix24?** The device, it logging itself out, quality **Recommendations to others considering Bitrix24:** Try to get your company to use something else **What problems is Bitrix24 solving and how is that benefiting you?** it’s made work harder but it still gets the job done ### 36. Best solution for Teams and Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Shahbaz K. | Manager IT, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Bitrix24?** I have used it for tasks management and email campaigns. I found it very simple and powerful tool for both purposes. Especially integration with other systems (like MailChimp) to automate marketing campaigns is very easy. **What do you dislike about Bitrix24?** What I found is that some interfaces are very complex of Bitrix24. Like you see too many options on a single window and you have to recall or explore the tools again. It would be grate if they could simplify it or give a self configuration at start so that user could setup the interface as per his own requirements. **Recommendations to others considering Bitrix24:** I would definitely recommend Bitrix24 for those who want all in one solution for their company from managing internal projects to interacting with clients. This product has lots of powerful tools which can be utilised to automate project/tasks/client management. **What problems is Bitrix24 solving and how is that benefiting you?** I used it for Projects and Tasks Management. I configured my development team in it and all the created projects and tasks in the projects. and then assigned those tasks to concerned team member. That helped me a lot to gain the control on the project and to achieve timelines. ### 37. Your One-Stop CRM Sorted! **Rating:** 5.0/5.0 stars **Reviewed by:** Werner S. | Graphics and Website Designer, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2018 **What do you like best about Bitrix24?** This software covers not just basic CRM but also lead management and email marketing integration and even some automation. **What do you dislike about Bitrix24?** My main concern with this software is that its massive array of functions can be overwhelming for first-time users. **Recommendations to others considering Bitrix24:** In the beginning, this software can be a bit overwhelming...Take the necessary time to learn it and this software will really become the last CRM that you will need! Try not to want to learn everything in one day...It will only confuse you! **What problems is Bitrix24 solving and how is that benefiting you?** Lead management and marketing ### 38. Best for startups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about Bitrix24?** Collaboration tools, integration with other source control. Built-in chatting. Look and feel, user experience. **What do you dislike about Bitrix24?** Costly for higher number of members. Why should i prefer over TFS **Recommendations to others considering Bitrix24:** its good. Highly recommended for start up **What problems is Bitrix24 solving and how is that benefiting you?** Team collaborations, task management, project planning ### 39. Planning and internal control with Bitrix24 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Bitrix24?** With Bitrix24 I can easily manage goals, time and products. I can reach needed emplee in one sec. **What do you dislike about Bitrix24?** The structure of calendar sector is hard to get in one time. I’ve spent 2-3 days on learning how to use it correctly and effectively. **Recommendations to others considering Bitrix24:** Bitrix24 is perfectly fit for small and middle companies. **What problems is Bitrix24 solving and how is that benefiting you?** Quick communication; planning and internal control ### 40. Good CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about Bitrix24?** Easy to use and easy to manage. The tasks section is very comprehensive. **What do you dislike about Bitrix24?** Nothing for now but if there is any i would quickly update. **Recommendations to others considering Bitrix24:** If you want to create more productivity , please use Bitrix24. **What problems is Bitrix24 solving and how is that benefiting you?** Sales, management, customer support. ### 41. Great messaging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2019 **What do you like best about Bitrix24?** It is great to get quick messages to my co workers **What do you dislike about Bitrix24?** There is nothing I really dislike about the messaging. I guess it could be easier to upload larger files. I would also like to have a sway message that I could set when I am away from the computer **What problems is Bitrix24 solving and how is that benefiting you?** When it is difficult to relay questions ### 42. It ties all of the interactions in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Mid Market Relationship Partner, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 ### 43. All in one solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2019 **What do you like best about Bitrix24?** It gives one platform for files, projects, messages, tasks, and contacts. Built in smart telephony. This is web software and easy to use and login also easy. Replaces 8 other services. The telephony features are excellent! **What do you dislike about Bitrix24?** Customer support is not good. Haven’t come across serious issues within my environment. **Recommendations to others considering Bitrix24:** I like how easy it is to handle. **What problems is Bitrix24 solving and how is that benefiting you?** I can create tasks and I can share with my team. ### 44. Superb so far **Rating:** 5.0/5.0 stars **Reviewed by:** Ismail S. | Marketing Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2019 **What do you like best about Bitrix24?** The most helpfull thing i noticed in bitrix24 is their open channel features. **What do you dislike about Bitrix24?** The only dislike in bitrix24 is that it is a bit hard to learn **What problems is Bitrix24 solving and how is that benefiting you?** We can easily divide the task in our team through it. ### 45. Flexible CRM for your business **Rating:** 4.0/5.0 stars **Reviewed by:** Martin C. | Portfolio Manager, E-Learning, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about Bitrix24?** Customer Relationship Management system Bitrix 24 CRM - is one of powerful system Many companies fully adopted to use Bitrix24 CRM Can be hosted in network, so access can be from everywhere Many interesting features (depends on subscription) **What do you dislike about Bitrix24?** Systems has many bugs (you see it while deploying, administrate) System has some of deal standards (many countries submit their own deal standards, so you can have issues) You will need programmer to set up system for your needs **Recommendations to others considering Bitrix24:** Trusted CRM by most of companies **What problems is Bitrix24 solving and how is that benefiting you?** Project management Meetings CRM ### 46. Free CRM tool for nonprofit **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Bitrix24?** Reliable free of charge CRM system, it has required just registration to start using it. I was using it for my "waste recycling" project, it does all basic stuff - contacts, leads, apps for iphone and android, tasks, assigning and so one. Even phone integration - what else do you need? **What do you dislike about Bitrix24?** Had some issue with Xiaomi phone(crashing), but they made update for new version in couple of weeks. **Recommendations to others considering Bitrix24:** Just use it free of charge for your small projects. **What problems is Bitrix24 solving and how is that benefiting you?** Great solution ### 47. Great for team collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2019 **What do you like best about Bitrix24?** It is great tool for team collaboration on any project. There is a group chat, role assignments, task manager, and many other great feature. **What do you dislike about Bitrix24?** Everything so far is good, both user friendliness and functionality. But esthetics can be improved. **What problems is Bitrix24 solving and how is that benefiting you?** Project management, it is easy to track progress on projects and easy to assign tasks. ### 48. Bitrix24 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Christine M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Bitrix24?** It's CRM - Customer Relationship Management Software. The CRM in Bitrix24 provides a platform to organise and track interaction with potential or existing clients, partners, agents and other contacts. Bitrix24 CRM is also accessible on mobile with its mobile app. So you can find the information needed whilst on the move. Bitrix24 Mobile App CRM allows creation or editing of CRM entries and invoices directly from a mobile device. You can use the product catalogue, browse client records, and even make calls from mobile. **What do you dislike about Bitrix24?** Some app integrations that are hard to add on Bitrix24. I cannot configure some apps like mailchimp. So I am not sure if this is on them or Bitrix24. Anyways, as long as the CRM works good. **Recommendations to others considering Bitrix24:** I'd like the app integration to be easier to use. You can also add more apps that can be used on this platform. **What problems is Bitrix24 solving and how is that benefiting you?** Invoicing, timekeeping, company pulse or rating, forms, contact for clients, chat groups and calls. Improve task management. Sometimes the tasks with subtasks are hidden. ### 49. Bitrix24 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ruth U. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Bitrix24?** -The searching tool is great. It helps a lot to find registered information previously organized by company or contact. -The streamline feature is a great way to post information and communicate to all users or just to a part of them. It may include the segmentation based on groups (example: sales information only to salespeople). -Easy integration with other systems to automate marketing campaigns (example: MailChimp). -Easy setup on cloud version: register and start to use the software! The free version is good enough if your business is not so big or complex. **What do you dislike about Bitrix24?** -Sometimes the user interface is too complex in a few parts of the system. It would be great to have the chance to simplify some of them (self-configuration). -The permissions feature is limited. We tried to set up a specific user type (to restrict the access to CRM information) based on his own companies/contacts (something basic to a CRM) but it was not possible. -The features to manage deals and sales funnel are a bit complex too when compared to other cloud CRM providers. We tried to use this feature for a while but it did not fit to our needs. **Recommendations to others considering Bitrix24:** If you are searching for the best CRM (Customer Relationship Management) solution. Than, I would suggest you to have a look for Bitrix24 as this is one of the best place to provide one with the best ever experience for themselves. Also, it is best known to be one of the best thing that you can ever use. Here are some of the things that makes it a good CRM Solution for oneself. **What problems is Bitrix24 solving and how is that benefiting you?** In some companies, decisions are made slowly and not very transparently. Bitrix24 solves this problem as you can use its enterprise social network and real-time communication tools (group chat and video conferencing plus Activity Stream intranet center) to get all the stakeholders in one place and make a decision quickly. ### 50. Bitrix Review **Rating:** 5.0/5.0 stars **Reviewed by:** Shaliah Ruth M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Bitrix24?** -One platform for many solutions - CRM, project management, time management Project and TASK management tool really good. -A lot of features. Free to use. Versatile and flexible A lot of integrations. -Powerful and all in one project management and CRM solution. -The platform provides robust modules for intranet services like conversations, photo gallery, wiki, files, calendars, and tasks. **What do you dislike about Bitrix24?** -The cost is a major hindrance for most small organizations. The company could also improve on their customer support. -All features are bundled together. There's no way to get CRM or project management separately. -A bit complicated to get used to as user and admin. **Recommendations to others considering Bitrix24:** Bitrix24 makes communications simple with social features such as comments and liking, and automated processes like notifications, assisted reporting, and subscriptions to groups or discussions. Moreover, it offers practical solutions to manage a company online. **What problems is Bitrix24 solving and how is that benefiting you?** Sales department uses the CRM solution, developers use specific PM tools, marketing department often has to use both. Then, there is a third solution for instant messaging, a fourth solution for intranet or HR needs, and a fifth – for the whole company’s knowledge base. In some companies, decisions are made slowly and not very transparently. Bitrix24 solves this problem as you can use its enterprise social network and real-time communication tools (group chat and video conferencing plus Activity Stream intranet center) to get all the stakeholders in one place and make a decision quickly. ## Bitrix24 Discussions - [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote - [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote - [Why apk slow proces](https://www.g2.com/discussions/why-apk-slow-proces) - 1 comment, 1 upvote - [Can you implement the indentation of bullet lists](https://www.g2.com/discussions/50972-can-you-implement-the-indentation-of-bullet-lists) - 1 comment, 1 upvote - [How does Bitrix24 work best?](https://www.g2.com/discussions/how-does-bitrix24-work-best) - 1 comment, 1 upvote - [View Bitrix24 pricing details and edition comparison](https://www.g2.com/products/bitrix24/reviews?m=1&page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+15%3A06%3A11+-0500&secure%5Bsession_id%5D=6dc5fcc0-3503-44bc-8c19-5897d8bf5fae&secure%5Btoken%5D=40f09de06579948fdadf60c74c6e2917e806b191e09e1ad46c5763a2f55a782a&format=llm_user) ## Bitrix24 Integrations - [1C EV Charging](https://www.g2.com/products/1c-ev-charging/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Asterisk](https://www.g2.com/products/asterisk/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatArchitect](https://www.g2.com/products/chatarchitect/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ComplyAdvantage](https://www.g2.com/products/complyadvantage/reviews) - [Data Studio](https://www.g2.com/products/data-studio/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) ## Bitrix24 Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Tasks** - Tasks - Details - Priority **Communication** - Chat - Discussions - External - Feedback - Announcements **Collaboration Tools** - Screen Sharing - Presentations - Live Chat - Hand Raising **Calendar View** - Multi-Calendar View - Customizable Viewing **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Knowledge Base** - Q & A - Link Sharing - Searchable **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Content & Documents** - File Sharing - Notes - Search - Versioning **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Generative AI** - AI Text Generation - AI Text Summarization **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Resource Management** - Resource Definiton - Capacity - Scheduling **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Security** - Verification - Role-Based Permission - Public vs Private **Content ** - Idea Recommendation - Content Generation - Form Generation **Application Tools** - Password Protection - Recording - In-Browser Application **Planning** - Workflow - Backlog - Optimization **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Software Type** - Mobile - Browser Application - Desktop Application **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Product Type** - Standalone Application - Plugin **Project Management** - Task Management - Planning - Visibility - Integration **Support** - Customer Support **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Communication** - Social Features - Tagging - Upload - Comments **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Agentic AI - Calendar** - Cross-system Integration **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top Bitrix24 Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 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