Bitrix24 Reviews & Product Details

That it is an all in one business platform, we are able to integrate with other platforms and update on features to specifically work best for us. The lay out is okay, it stores information well, such as files, calls, chats ect Review collected by and hosted on G2.com.

It has alot of issues, functions not always working properly, due to to the complexity of the software. Trying to create updates are time consuming and usually always end with other functions breaking or it going down temporarily. Review collected by and hosted on G2.com.

It’s easy to connect and get leads from WhatsApp and IG. I also like that I can work from either my PC or my phone, depending on what’s more convenient. Review collected by and hosted on G2.com.

There are too many notifications, and they’re hard to keep track of. It’s also not clear what the differences are between projects, tasks, and boards, or how each one is meant to be used. Review collected by and hosted on G2.com.

As a founder, I value systems that bring operational clarity without requiring multiple disconnected tools. Bitrix24 provides a centralized environment where CRM, internal communication, task management, and workflow automation coexist in a structured way.

The CRM pipeline visibility has been particularly impactful for maintaining discipline in sales tracking and ensuring accountability across stages. I also appreciate the ability to define workflows and automate repetitive processes, which helps maintain consistency as the team scale Review collected by and hosted on G2.com.

The platform’s depth is both a strength and a challenge. Initial configuration requires thoughtful setup and time investment. For founders without prior CRM implementation experience, the onboarding curve can feel steep. However, once properly structured, the system becomes significantly more powerful Review collected by and hosted on G2.com.

What I like most about Bitrix24 are all the tools and modules it contains, especially the automation and project management parts. Review collected by and hosted on G2.com.

A very important area of opportunity is the reporting section; there are very few available and they are very limited in terms of customization. However, it is possible to extract the data through the APIs to generate any report. Review collected by and hosted on G2.com.

Everything I need is conveniently located in one place—CRM, tasks, chats, calls, and files are all accessible from a single platform. I no longer have to switch between different apps, which makes my work both faster and more organized. Additionally, the free plan offers a wide range of tools. Review collected by and hosted on G2.com.

At times, the platform feels overly crowded, with an abundance of features that can make it confusing, particularly for newcomers. The interface occasionally runs slowly, and certain tools require some effort to figure out. While it generally functions well, the experience isn't always as smooth as it could be. Review collected by and hosted on G2.com.

The features are up to date and you can do a lot of direct and live communication with it. Review collected by and hosted on G2.com.

It does not have unlimited guest users for affordable plans for Developing countries Review collected by and hosted on G2.com.

What attracted me to Bitrix24 was its all-in-one structure having CRM, sales, and operations in one platform. Review collected by and hosted on G2.com.

The support is very weak and often ineffective. It takes too long to get meaningful responses, and most issues are not resolved properly. Review collected by and hosted on G2.com.

I don't have to keep track of my calendar; I get reminders for each task that is due, whether it's a client query or simple updates. I can integrate with BI tools for generating reports, and everything is seamlessly managed by the mobile app and desktop application. When I'm traveling or not near my personal computer, I can open the mobile app to check for updates from the tech team or my manager and reply directly through my phone. Review collected by and hosted on G2.com.

Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please check if there is a bug in Android sometimes in my S22+, I don't get notifications, which generally happens when there are 5 plus notifications. Review collected by and hosted on G2.com.

All in one platform. Easy to use. Chat, groups, sales and project management. Review collected by and hosted on G2.com.

text editor not so good as microsoft word or google docs Review collected by and hosted on G2.com.

I like that Bitrix24 is easy to implement and has a user-friendly UI. The customization feature is really valuable to me. I also appreciate how it combines lead, task, CRM, and communication into one platform. The ability to convert leads to tasks with just a few clicks is a feature I find particularly convenient. Review collected by and hosted on G2.com.

No easy template available to manage leaves and attendance system Review collected by and hosted on G2.com.