--- title: Bitrix24 Reviews meta_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 608 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 608 scale: '5' date_modified: '2026-07-08' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bitrix24 Reviews **Vendor:** Bitrix24 **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.1/5.0 **Total Reviews:** 608 ## About Bitrix24 Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place. ## Bitrix24 Pros & Cons **What users like:** - Users appreciate the **ease of use** of Bitrix24, facilitating streamlined processes and enhanced customer experience effortlessly. (22 reviews) - Users value the **effective team collaboration** features of Bitrix24, enhancing productivity through streamlined communication and task management. (21 reviews) - Users value the **superior communication features** of Bitrix24, enhancing collaboration and improving customer interactions. (17 reviews) - Users appreciate the **versatile features** of Bitrix24, enhancing organization, automation, and customer experience remarkably. (16 reviews) - Users find Bitrix24 **intuitive** , enabling seamless communication and collaboration for enhanced productivity and customer experiences. (14 reviews) - Users appreciate the **integrated tools** of Bitrix24, allowing for seamless collaboration and boosting overall productivity. (14 reviews) - Users love Bitrix24 for its **intuitive task management** , enabling seamless collaboration and increased productivity with integrated tools. (14 reviews) - User-Friendly (13 reviews) - Automation (12 reviews) - Collaboration (12 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring training and time to fully utilize Bitrix24's features. (10 reviews) - Users experience **performance issues** with Bitrix24, citing lag and slowdowns, especially with complex workflows. (9 reviews) - Users are frustrated by Bitrix24's **lack of essential features** , feeling misled about the value promised in the past. (8 reviews) - Users find Bitrix24's interface **not user-friendly** , with tools often hidden and challenging to navigate initially. (8 reviews) - Users experience **slow performance** with Bitrix24, particularly affecting businesses with complex workflows and heavy usage. (8 reviews) - Users find Bitrix24's **limited features** frustrating, especially with required upgrades for basic functionalities and inconsistencies in promised offerings. (7 reviews) - Poor Performance (7 reviews) - Slow Loading (7 reviews) - Steep Learning Curve (7 reviews) - Overwhelming Experience (6 reviews) ## Bitrix24 Reviews ### 1. Great tool to grow business with good management. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Bitrix24?** it can be integrated with any custom web **What do you dislike about Bitrix24?** site or online software with the help of APIs, provided by Bitrix. tracking, management, chat, calls and many more thing make it very useful and help in to grow business **What problems is Bitrix24 solving and how is that benefiting you?** Managing users according to roles, all clients on a single platform to manage work and all employees are in the same place to allot tasks and keep updated with task status. everything under a single roof. ### 2. All in one CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul C. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Bitrix24?** Most flexible CRM Good For Sales, Success, Support,Tech, Product every department The marketplace is amazing connecting WhatsApp and Facebook messenger Cloud Drive Whitelabel options **What do you dislike about Bitrix24?** The user interface can be improved I would like to see a lot more telephony options **What problems is Bitrix24 solving and how is that benefiting you?** All our team Sales, Support, Success, product and Tech is one place. we are capturing the whole guest journey, Even files and folders are stored in the CRM. we don't need 3-4 different softwares anymore, Bitrix solves the purpose. ### 3. my first crm system **Rating:** 3.5/5.0 stars **Reviewed by:** Bakur S. | Product Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2019 **What do you like best about Bitrix24?** I like that I can create projects with private and public. I am a web project manager, and my team and I used the bitrix24 system to communicate and start and finish daily tasks. It's once the best task management online system. Kanban integration is more pleasure and creates work to good. **What do you dislike about Bitrix24?** Not usability, this system is no to beginner. I think users need more experience. If you want to study CRM systems, bitrix24 is not good online software. Also, I don't like, file upload system. Bitrix24 is too weighty. **Recommendations to others considering Bitrix24:** if you want to used crm system by many functionality, you can choose bitrix24. **What problems is Bitrix24 solving and how is that benefiting you?** First, communications to my team are more difficult without bitrix24. This problem was solved to me by bitrix24. I created the timeline of a project, and this solved my problems. ### 4. Awful experience **Rating:** 2.0/5.0 stars **Reviewed by:** Oleksii P. | Business Development Manager (Acronis), Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2022 **What do you like best about Bitrix24?** There is a Kanban-like board for our deals. **What do you dislike about Bitrix24?** Overloaded interface and settings, you need to waste a lot of time to adjust your workplace **What problems is Bitrix24 solving and how is that benefiting you?** On my work I use Bitrix as a CRM system ### 5. Good time tracker application **Rating:** 4.5/5.0 stars **Reviewed by:** Udeshya R. | A, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Bitrix24?** It's a very good application for the corporate world for tracking the time of employee and how much he/she has spent on the project .On this we can create task and assigning those task a particular deadline so that the person who is working on that project should undergo completing that project in that specific timeline and if fails to complete than the effeciency is reduced. Hence,tracking all its time spent in the office **What do you dislike about Bitrix24?** Some time it took 5-6min to start and load.otherwise the application work properly and work even on chrome.The only problem is with the startup time of the application. **What problems is Bitrix24 solving and how is that benefiting you?** Problems of inefficiency of the person is being reduced by using this application and his/her full day working projects are being monitored by the application which are being created by the managers.hence tracking the full day work. ### 6. Powerful communication software **Rating:** 5.0/5.0 stars **Reviewed by:** Noelle. L. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Bitrix24?** Task automation service enables sending and recieving automatic notifications. Expense tracking allows recording expenses made by employees and submiting them for approval **What do you dislike about Bitrix24?** We have been asking for an option to print Gantt charts and calendars and now we have that print option in the bottom of the screen **What problems is Bitrix24 solving and how is that benefiting you?** Very convenient to work with tasks via mobile application. Fast and easy deadline followup. Keeps the communication active with our clients ### 7. The best CRM for collaboration and communication **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Bitrix24?** This is an exceptional CRM software that is compactable on phone system as well. The reports that can be sought easily and is very helpful to analyse and define success metrics of your program. **What do you dislike about Bitrix24?** The customisations related to this CRM are basic and the customer support isn't that great, the worst part is the support is at the same level even if we've purchased a premium version of this software. **What problems is Bitrix24 solving and how is that benefiting you?** All the projects can be run simultaneously run and is hazel free. The options for integration and the customisation is good providing the option of using it on phone and on computer. ### 8. Bitrix24 is seamless experience tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lavina J. | SAP Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Bitrix24?** It's easy as far as user interface is concerned. Less end user training required We integrated with SAP SuccessFactors Less expensive for smaller real estate company **What do you dislike about Bitrix24?** Can't handle huge amount of data Also, not integrate with many API's Need to work not other modules for supporting real estate business Currently don't support e-commerce business or leasing application **What problems is Bitrix24 solving and how is that benefiting you?** With Bitrix24 the interactive screens have become prominent part of our lives Yes, way less expensive than SAP Yes definitely easy like managing things in excel ### 9. Best crm tool to track analytics **Rating:** 5.0/5.0 stars **Reviewed by:** prasanth j. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about Bitrix24?** Easy to acees.user friendly tool to acces any small scale business **What do you dislike about Bitrix24?** Lead integration, team monitoring and support. **What problems is Bitrix24 solving and how is that benefiting you?** Lead generation ### 10. WOnderful software for CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Praveen J. | Head of UX, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Bitrix24?** CRM, Managing Leads, Customised reports, Very good usability, clean UI **What do you dislike about Bitrix24?** No particular dislikes as such but we wanted to have everything in one portal like Hubspot **What problems is Bitrix24 solving and how is that benefiting you?** It was difficult to manage the sales life cycle from Leads to Deals. Bitrix made our life easy, we could have easy access to the entire sale life cycle. ### 11. Achievers 24/7 Sign in Archives **Rating:** 4.5/5.0 stars **Reviewed by:** Ann B. | Internet Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2022 **What do you like best about Bitrix24?** Consolidate all accounts required to participate in performing project bringing all involved in one table even if located worldwide. **What do you dislike about Bitrix24?** We have gained alot since we started using it no negativity so far. **What problems is Bitrix24 solving and how is that benefiting you?** Organising a large team located globally working towards same goal and same project where one is able to participate his/her part through file uploading. ### 12. Really great tool, Easy to use and it makes me feel like I am using social media. **Rating:** 4.5/5.0 stars **Reviewed by:** Karan G. | Senior Information Technology Recruitment Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Bitrix24?** What I like most is that it's all in one application. It helps manage tasks, interacting with the teams, and it also provides a video conferencing feature as well. **What do you dislike about Bitrix24?** I have been using bitrix24 for two months now. There are many things that I still need to explore; what I like least is the interface design. I think they can make the interface better. **Recommendations to others considering Bitrix24:** If you're looking for an excellent tool that helps your team communicate faster and well, and also if you're company strength is significant, then you should go with this tool. **What problems is Bitrix24 solving and how is that benefiting you?** It helps me connect with different people in different departments in a snap. Also, it has a feature to measure stress, which reminds me to take break time to time. ### 13. Complicated project management tool for beginners **Rating:** 1.5/5.0 stars **Reviewed by:** prateek b. | Full Stack Developer @ Capgemini, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Bitrix24?** The chat feature is ok, users can easily share files and drag and drop images. **What do you dislike about Bitrix24?** It's very complex for new users, the user interface is laggy and not user-friendly. New users get frustrated using this for the first time. Other simple tools like slack, Trello is way easier than this tool.Horrible support **Recommendations to others considering Bitrix24:** I would not recommend this to anyone, especially for freelancers. this will consume your time to explore its confusing user interface. simple things like logging time will be time-consuming. **What problems is Bitrix24 solving and how is that benefiting you?** working for a company as a freelancer, using their Bitrix24 platform. ### 14. Good CRM for Multitasking **Rating:** 4.5/5.0 stars **Reviewed by:** Shashikant K. | Strategic Account Manager (BFSI) - South India, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2022 **What do you like best about Bitrix24?** Good CRM and best thing they give unlimited user licences which will save our lot of money..as a admin account you can create user easily and also we can see all activities in user account **What do you dislike about Bitrix24?** Nothing much it's good CRM.till now nonissue **What problems is Bitrix24 solving and how is that benefiting you?** Sales process setup and sales cycle management of opportunity ### 15. Bitrix 24 is excellent! **Rating:** 4.5/5.0 stars **Reviewed by:** John T. | Repositor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Bitrix24?** The functions of the mobile application are increasingly integrated. On the desktop, I manage the CRM, marketing, and projects. **What do you dislike about Bitrix24?** It needs a lot of improvements, I cannot interact with my funnel. Also, there is no option to limit service hours. The application does not have as many functions as the PC. **Recommendations to others considering Bitrix24:** Excellent tool, but I recommend having a specialized company implement it because everything in the tool is complicated to program. **What problems is Bitrix24 solving and how is that benefiting you?** The functions of the mobile application are increasingly integrated. On the desktop, I manage the CRM, marketing, projects, finally an excellent organizational tool for your business. ### 16. Good CRM if you need low investment **Rating:** 4.0/5.0 stars **Reviewed by:** Alpita K. | Sales Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about Bitrix24?** Bitrixx is good CRM which provides unlimited user licance..good for small size companies as this will save hugh cost of CRM compare to other CRM providers. Easy to use **What do you dislike about Bitrix24?** Some integration is not easily possible you need proper development for WhatsApp api integration **What problems is Bitrix24 solving and how is that benefiting you?** Sales funnel management and deals management ### 17. A decent customer relationship management (CRM) and lead management for SMBs and Startups. **Rating:** 5.0/5.0 stars **Reviewed by:** Shiyaz A. | Human Resources Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Bitrix24?** Bitrix24 CRM is a potent CRM tool. Compared to other software in this field, It's cheaper than other Salesforce Sales Cloud Lightning Professional and Zoho CRM edition choices. It offers the same features but looks a little more menacing. **What do you dislike about Bitrix24?** The Bitrix24 CRM system still has a lot of work to do in software simplicity. Still, along with a wide range of lead management tools, it has several handy automation features that provide excellent value to small businesses. CRM Bitrix24 has no customization features that make other competitor tools more flexible. In most cases, small businesses won't use all the tools in the Bitrix24 CRM arsenal, and many will do well with the free plan. For companies looking for more users and storage space, the Standard and Professional plans are still very affordable compared to what they offer. Bitrix24 CRM is a well-designed CRM service that can handle almost anything your customers have to offer. **What problems is Bitrix24 solving and how is that benefiting you?** CRM Bitrix24 also provides applications for Android and iPhone. The mobile app provides access to almost everything on your intranet, including corporate drives, workflows, tasks, and instant messengers (IMs). This is just as useful as the web version, and actually much less intimidating. ### 18. not very intuitive software **Rating:** 2.0/5.0 stars **Reviewed by:** Tomo S. | Senior UX Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Bitrix24?** It is a good idea to have project management software, and Bitrix does do the basic job of tracking hours, tracking tasks, tracking projects, measuring productivity, among others. The community/group board feature on the homepage is nice in that you can interact with colleagues and even shows your colleagues' birthdays. **What do you dislike about Bitrix24?** There are so many things I dislike! 1. At the top of the page, where you turn on and off to track hours, when you aren't tracking hours, the section keeps flickering, which is so annoying; 2. the site is very heavy and uses a lot of computer memory; 3. it's just very clunky as a whole. It's not intuitive at all how you can track hours by project; even when you just want to pause the project, that option is not on the home page, and I've clicked check and accidentally finished projects when I hadn't completed them. 4. Productivity metrics are annoying; the list goes on **Recommendations to others considering Bitrix24:** I am sure there are other solutions that work so much better than Bitrix24. **What problems is Bitrix24 solving and how is that benefiting you?** Tracking hours, tracking tasks, tracking projects, measuring productivity are the main problems I am solving. Benefits - at least the team has a centralized platform where we are tracking projectp progress ### 19. The ultimate handy workspace **Rating:** 4.5/5.0 stars **Reviewed by:** DEEPIKA R. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about Bitrix24?** It's a great tool to complete regular tasks and effective to handle client calls across different regions with a good flow of network. There's also a free inventory management option **What do you dislike about Bitrix24?** Very unusually, the server time goes low on loading. But that's not often, but very rarely it happens. It would be much better if we could save in pre-defined email templates for regular usage while emailing via CRM **Recommendations to others considering Bitrix24:** The self-hosted version of bitrix runs the best on our server. We will get full control of data, source code, and other tools **What problems is Bitrix24 solving and how is that benefiting you?** It solves the essential communication rapport through instant WhatsApp for messenger-based sales, and scrum which is very helpful for streamlined project collaboration ### 20. I have used Bitrix24 for a HR internship remotely and for personal use **Rating:** 5.0/5.0 stars **Reviewed by:** Careem J. | Co-Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Bitrix24?** What I like best about britix24 is that you can communicate with a team and collaborate with the team very quickly, and how you can send a private message to a particular person and how easy it is for them to look at that message and respond promptly to you—private messaging where you can pinpoint who you want to write to. The tracking by admin to say what time you logged in and completed assignments. I like that it offers unlimited users, tools, and that its free most of all. **What do you dislike about Bitrix24?** What I disliked about the bitrix24 system is that it should have its own map system type of format, also the fact that I dont think it uses others apps much like Facebook or twitter and other apps to add to its fluency. **Recommendations to others considering Bitrix24:** Use other tools while using it **What problems is Bitrix24 solving and how is that benefiting you?** Solutions that Bitrix24 has allowed me to do was to take part in my internship with a Human Resources internship where that I do my assignments remotely, especially during the pandemic it makes it easy to work on things and collaborate with the internship coordinators and complete my assignements. ### 21. Great CRM platform, I love that it is easy to implement. **Rating:** 4.5/5.0 stars **Reviewed by:** Alfred L. | Business Strategy Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Bitrix24?** CRM, sales inlays, project management, and a variety of other modules are also accessible. It allows you to collaborate with a colleague in a beautiful way. Everything you need is right there, with an easy-to-use side menu. It's a really useful software with strong features to help me operate my business more efficiently, and we discovered a "human resource management" tool that measures engagement, work time, and job tracking when using the app, which is where we get benefits. It has all of the qualities of a collaborative intranet. Furthermore, work automation is simplified by creating a single-click task in Chat; BitRix24 recognizes the words "today or tomorrow" as well as dates for offers and customers in Chats, allowing for a very pleasant task to be created. **What do you dislike about Bitrix24?** Some UX options are questionable. In CRM, services like Data Settings are hidden in places you'll never find them, with some claiming to save up time to focus on transaction traffic by attempting to modify duplicate agreement credentials for other customers. It does not have such a tidy or straightforward interface, with numerous alternatives to participate in, to be so annoying that it does not have so many possibilities via the usage of the program. It may be more challenging for inexperienced users, but the tutorial can assist them comprehend the essential functions. Although there are numerous courses, the learning resources are critical to fully comprehending them. It's not as user-friendly as other apps, where I can rapidly converse and understand the structures. **Recommendations to others considering Bitrix24:** This is an excellent curriculum if you have the time to study all of the units. Check how many features you require before purchasing a membership. You can decide whether it's worth it after the free trial. Work with BITRIX24, a cooperation partner, instead of self-service. That is a really useful program when it comes to online company administration, with some helpful hints on how to live with the seriousness of how you test and evaluate both options. **What problems is Bitrix24 solving and how is that benefiting you?** It enables us to organize our work in one location, exchange files, collaborate, and communicate with colleagues in a variety of ways. We have to manage different areas of company far too often since there are so many distinct systems. I have a cloud storage facility with comprehensive solutions and even have the luxury of exchanging data with workers and colleagues in my firm, in addition to being a brilliant data analyst and manager of my business. My community's biggest advantage is that I can accomplish this in particular. With the BITRIX24 calendar function, I can easily delegate duties to my workers and highlight activities. It also serves as a distribution and accounting team for us. We've just been able to organize the experience basis for this post. ### 22. Great Product and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** sandeep v. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Bitrix24?** Bitrix24's comprehensive software includes a CRM, website builder, communications platform, helpdesk, and project management suite. Create, build, and grow your business with Bitrix24's comprehensive CRM and marketing tools that are 100% free for up to 10 users. **What do you dislike about Bitrix24?** Doesn’t support chatbots for sales or support **Recommendations to others considering Bitrix24:** I Will recommend to my friends and family **What problems is Bitrix24 solving and how is that benefiting you?** I am Solving the company’s internal communications using it for chat and video conferencing, with options for recording videos to share within a team or across your whole business. The platform also has a social-media-like news feed to see updates about projects and leads. Individual employees can also post questions or updates, and others can like and comment on them. Overall great software ### 23. The best collaboration tool for software development firm. **Rating:** 5.0/5.0 stars **Reviewed by:** Chamal Ayesh W. | Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Bitrix24?** I have used Bitrix24 for more than two years; it is a very user-friendly online tool. You do not need to install or set up the system. It is a SAAS system, and Bitrix24 looks after all the system maintained and hosting for you. The best part of the system is the employee management and kanban for task management. **What do you dislike about Bitrix24?** Sometimes, Bitrix24 is more advanced for average users. You have to have good knowledge of project management to use the system. The features Bitrix24 has sometimes overkilled. **Recommendations to others considering Bitrix24:** I highly recommend Bitrix24 for those having trouble managing projects with papers and pens or Excel sheets. **What problems is Bitrix24 solving and how is that benefiting you?** I am using Bitrix24 to manage projects in the form, and Bitrix24 makes it very easy and well organized. After migrating to Bitrix24, we did not need to maintain an on-premises server or pay any cloud server cost. It is a total saving on our budget. So ultimately, Bitrix24 saves a lot of money free us from the hassle of maintaining the system and server on-premises. **Official Response from Oleg Samarin:** > Thank you for your detailed and thoughtful review, Chamal! We're glad to hear that Bitrix24 has helped you save on costs and eliminate the need for maintaining an on-premises server. Thank you for recommending Bitrix24 to others who are struggling with traditional project management methods, we appreciate your feedback. ### 24. Bitric for group collab **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Bitrix24?** Bitrix is a seamless application to make work a fun activity within group **What do you dislike about Bitrix24?** The application is slightly different and takes lot of time to understand the objective **What problems is Bitrix24 solving and how is that benefiting you?** I am able to make group collab fro my different projects ### 25. Best online project management software for small companies **Rating:** 5.0/5.0 stars **Reviewed by:** Viviani K. | Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Bitrix24?** Since the company grew to over 100 employees, all working remotely indefinitely, we need a tool that best fits our project management needs. This software is Bitrix24, and we are happy to recommend it! **What do you dislike about Bitrix24?** The level of flexibility that this project management software in the setting up and customization of the commands sometimes requires a person that should supervise these actions so everything can get aligned to the objectives of the company. **What problems is Bitrix24 solving and how is that benefiting you?** We organize our tasks (in a group and individual level), the meetings, our shared calendar, our CRM, the follow-up of the projects, manage documents, events, contact with partners, absolutely all the work that needs to be shared among the team. ### 26. Best For lead and team management for my firm **Rating:** 3.5/5.0 stars **Reviewed by:** Saji S. | m, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Bitrix24?** I am using this for my leads management and it is solving my purpose nicely **What do you dislike about Bitrix24?** Need expert advice for extra customizatiion which makes it costly for us **What problems is Bitrix24 solving and how is that benefiting you?** We are managing our team and our clients. We are sending all the invoice as well from this system only. Nice ### 27. Bitrix24 for 24/7/12/365 BIM and Video Conferencing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan L. | Laboratory Assistant - Sample Management, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2022 **What do you like best about Bitrix24?** Bitrix24 offers an extensive range of tools in one place from product management, video conferencing, task management to business instant messaging. **What do you dislike about Bitrix24?** I use Bitrix24 regularly in and out of workstation and I barely encounter issues when using it. **What problems is Bitrix24 solving and how is that benefiting you?** Task management. Phone call management. Video and audio conferencing. ### 28. Extremely user Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Pooja M. | Integration Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2020 **What do you like best about Bitrix24?** Bitrix is a platform which is extremely flexible and customizable. It has custom fields which helps us incorporate our sales and conversion processes into the system. We have been managing our sales pipeline on Bitrix and I am happy with it. The email integration helps us send our emails from the tool and we can save relevant documents/attachments which relates to a particular lead in the pipeline. It helps me keep a track of my follow-ups. The user guide manuals are very useful. It helps you understand the product in and out. They also keep updating them. **What do you dislike about Bitrix24?** There has been no issues so far, it works like a charm. **What problems is Bitrix24 solving and how is that benefiting you?** We now have a unified pipeline of our leads and all the follow up happen from a central point. It also helps us collaborate easily and everyone has good visibility. It helps us manage them seamlessly which in turn has improved the business outcome and processes. It has been easy to collaborate with the internal stakeholders, the activities feature is quite helpful here. ### 29. i used it when i am doing freelance of a comapany. they told me to connect Bitrix24 to chat. **Rating:** 5.0/5.0 stars **Reviewed by:** Ajit K. | Digital Marketing freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Bitrix24?** it is easy to use. and works very smoothly. **What do you dislike about Bitrix24?** Until is used everything is good. nothing to dislike. **What problems is Bitrix24 solving and how is that benefiting you?** it is easy to chat with clients. and connect very fast. ### 30. Quick, simple and straightforward project management and planning. **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana E. | Sr. HR Manager, Compensation & Benefits, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2022 **What do you like best about Bitrix24?** Bitrix24 is just a quick and easy-to-use programme for team communication. Extremely efficient for remote teams, CRM-focused, and includes business management solutions for data administration, dashboard generation, and user information storage to assist enrollment and exit HR operations. If combined with 1C, this will progress to ERP-level network. **What do you dislike about Bitrix24?** Workflow administration is a little difficult to utilize. Since it is an important function, it takes time to comprehend and use. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is an amazing project management software. You may establish tasks, series of tasks, monitors, and collaborators, as well as track work activity. This application will assist you in reaching deadlines. It is perhaps the most basic, quick, incredibly simple, and overall cost-effective platform. ### 31. Time and Effort Saving App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Bitrix24?** We used it in our organization, good app for project management.. you may create task and assigned to employees and at day end those open task will show in overdue which. May other benefits are there.. which not creat any confusion. Best for those companies who has mutiple clients on board. Also mobile app is available **What do you dislike about Bitrix24?** Too many options are there which are not desirable for a small organization. it should be customizable according to the size and department within the organisation. **Recommendations to others considering Bitrix24:** Best for project management and day to day task s **What problems is Bitrix24 solving and how is that benefiting you?** With respect to project management, you may easily jump into any project and find out the progress of any project, a better alternate for manual working. Management can view overall performance on 360 views. ### 32. Good platform to manage team projects and assign task easily and business statistics. **Rating:** 3.5/5.0 stars **Reviewed by:** Sahil G. | Patent Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2022 **What do you like best about Bitrix24?** Automatic timing clock-in clock-out function, easy leave application management, managing and tracking the efficiency of the employees, and easy assigning and monitoring of the tasks and projects to the team members. **What do you dislike about Bitrix24?** It needs a separate cloud storage to transfer files and essential documents between teams, frequent lag in check-in check-out function. Some widgets do not work properly. **What problems is Bitrix24 solving and how is that benefiting you?** Internal and external communication (chats and calls) is superb. Simple meetings and invites scheduling, and it gets linked with the calendar. Calculating the efficiency of the project and individual employees. ### 33. Bitrix24 is the ideal syustem and awesome expeirence to use it. **Rating:** 5.0/5.0 stars **Reviewed by:** Danish H. | Blockcahin consultant and advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Bitrix24?** the best thing is i can manage everything in one place also check what my team is doing. **What do you dislike about Bitrix24?** User experience needs to improve its bit technical and hard to understand some time but once you pro in using it after that you will love it. **What problems is Bitrix24 solving and how is that benefiting you?** i can manage my projects, prospects, email marketing alot of thing like in the marketing section there ares till lots of stuff. which i need to explored. ### 34. Good platform, where applicable. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Bitrix24?** I like that you can leave it open on your computer and as the day goes on, you can quickly hop in and out of the platform when needed. **What do you dislike about Bitrix24?** I believe Bitrix requires a lot of operating space on your computer and could be better served with more cloud-based offerings **What problems is Bitrix24 solving and how is that benefiting you?** Communication across multiple groups in a division. We would like to keep track of multiple moving parts and ensure that nothing falls through the cracks. Our business performance has improved with the help of Bitrix. ### 35. Experience with Bitrix24 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Bitrix24?** Activity Stream intranet center, CRM, the sales funnel, Time management, Task reporting & Workflow is something I like the most in Bitrix24 **What do you dislike about Bitrix24?** Automated notifications from bitrix24 are difficult to schedule. If the contact center is to be used, it is difficult to schedule channels to show the necessary information depending on different priorities. **What problems is Bitrix24 solving and how is that benefiting you?** We get a complete overview of each lead with the sales funnel. It helps me to calculate the number of proposals sent with entire details. The sales cycle is properly maintained with the help of Bitrix24. ### 36. Perfect tool for Project management for business. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Bitrix24?** Probably most of all I liked a good with great features as a CRM. It is convenient to use and easy to integrate. **What do you dislike about Bitrix24?** The Tech support team is not at all good at response **What problems is Bitrix24 solving and how is that benefiting you?** This helps in collaboration and managing the project's sprints with our teams. ### 37. New project management tool? **Rating:** 3.5/5.0 stars **Reviewed by:** Gerald F. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2022 **What do you like best about Bitrix24?** The tool was easy to use, simple interface not too much learning with it's features. Straightforward for onboarding new employees/contractors. **What do you dislike about Bitrix24?** Unfortunately, this tool feels very outdated. For the price it costs it doesn't offer very much in comparison to a tool like Asana. **What problems is Bitrix24 solving and how is that benefiting you?** The problem I solving was trying to map out my campaigns. This was an issue I faced since it's essential to understand project deadlines. Therefore allowing me to increase productivity. ### 38. a project management solution for companies **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Bitrix24?** Task management is quite good, it has got deadlines, total time allocation, dependencies on tasks **What do you dislike about Bitrix24?** it's a bit slow, UI is not so great, not so user-friendly, **What problems is Bitrix24 solving and how is that benefiting you?** it's solving project management, tasks are assigned for each project to each employee and their KPIs are being notes ### 39. Bitrix24 for New Business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Bitrix24?** Bitrix24 is reasonably lightweight and intuitive for a new business. You can start very quickly and begin seeing value. The basic features give you the tools to organize contacts and leads, and workflow leads to completion. **What do you dislike about Bitrix24?** When you begin scaling your operations, the system does not lend itself to the do-it-yourselfer. You will need assistance from a Bitrix partner with more experience in the system and scaling complex operations. **Recommendations to others considering Bitrix24:** Bitrix24 is a quick solution to stand up, especially the cloud version. It will satisfy essential functions, but you may require help once you scale or utilize advanced features. Start with the basic functions and info that your company needs. Don't try to get too advanced too quickly. The unified communications feature works well, but, it is challenged with external users. Overall I would reccomend Bitrix24 for new companies looking to get organized. **What problems is Bitrix24 solving and how is that benefiting you?** We needed a system that allowed for unified communication, contact tracking, document management, and office setup. Bitrix24 allowed up to get up and running quickly. ### 40. Best crm for small to medium business **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit J. | Health Safety Environment Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Bitrix24?** Easy to use, no special training is required as such. One bitrix24 expert taught us and we are good to go **What do you dislike about Bitrix24?** Sometimes, it shows false data ans stuck in loop. I was not able to link my email id easily **What problems is Bitrix24 solving and how is that benefiting you?** For team mangement and assigning task to my juinors and track their status ### 41. Overall definitely satisfied and would recommend. The customer service/support is good! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Bitrix24?** What I love the most is the new templates feature. It does an excellent job of saving your time when setting up a project. And it can take a lot of time considering how customizable and flexible the platform is, which is a great plus for many, I'm sure. **What do you dislike about Bitrix24?** Some tabs/views lack relevant functionality, such as rolling updates across milestones. You can do everything you need to but may need to use a couple of opinions. **What problems is Bitrix24 solving and how is that benefiting you?** Use Wrike because of its spotless and easy-to-use interface. We have a lot of collaborators on our team that need to be able to communicate in one place. One of the great features I like about it is the integration with Google Drive. We can add docs that we have created in other areas directly into a task, making it easy for everyone to stay in one system to review any copy edits or further collaboration there. It's also convenient because we get email alerts when somebody assigns you to a task or makes an update there; ### 42. Great project management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Bitrix24?** The most important advantages of the program are reasonable price and high quality. Although the main purpose of the program is project management, you can easily use it for other activities. So the program offers you video conversations, which you can do video conferences with your employees. You can also enter mobile numbers with the IP call function. The program also calculates staff performance. **What do you dislike about Bitrix24?** For inexperienced users, the program can be difficult, so they can use the instructions. If you are looking for a simpler language program, you can think again. **What problems is Bitrix24 solving and how is that benefiting you?** During lock down, it helped us keep in touch with our employees and restore the continuity of our work, even though we were not in the same work environment. We have increased the efficiency of our business by the Bitrix24. ### 43. Bitrix24 I think that the program is extremely good in terms of task tracking and planning. **Rating:** 5.0/5.0 stars **Reviewed by:** Ekrem Y. | general secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Bitrix24?** I love it because it makes my job easier in task tracking and planning. **What do you dislike about Bitrix24?** The instant messaging part of the mobile application is a bit slow. **Recommendations to others considering Bitrix24:** It is a nice application that provides convenience such as job and task tracking, instant messaging, collecting data in one place. **What problems is Bitrix24 solving and how is that benefiting you?** It is beneficial for you to be able to follow up a planned and systematic work and to remind you on a forgotten task. ### 44. Bitrix24 Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Julie H. | Master Tax Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Bitrix24?** Bitrix24 is a project management platform that both internal and external members of a team can use and can handle multiple projects at the same time. Existing project members can grant permissions to others for access to projects upon request within the software. The platform contains communication feeds, document storage, and other organizational features. **What do you dislike about Bitrix24?** The Bitrix24 landing page can be cluttered and overwhelm new users with options. Because there is a significant amount of functionality and likely duplication with other systems (such as Outlook, etc.), the software is not consistently used to its full potential by members. **What problems is Bitrix24 solving and how is that benefiting you?** Organizing documentation from various team members in one place where all team members can review what other team members are doing helps support the overall project progress towards goals. ### 45. The best project management tool for medium-sized companies! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Bitrix24?** We had to get over to Bitrix because we have grown to almost 200 employees, all working remotely! The C-levels and Managers allocate tasks and create projects. If an employee has to be there, otherwise they would be left out :) **What do you dislike about Bitrix24?** The tool is fantastic. If I had to pick something that I dislike, this would be that every member has to select and pay their plan, even though we have a company setting. So, some members have access to more features than others. **What problems is Bitrix24 solving and how is that benefiting you?** Since we have grown to almost 200 employees, all working remotely, we needed a better organizing tool for our daily work. Bitrix24 is helping us to achieve our goals by allowing us to organize our workflow better. ### 46. Excellent software to organize the workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan G. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2021 **What do you like best about Bitrix24?** I really appreciate that, by keeping control and monitoring over the duties allocated to the project participants you can manage projects in a more effective way. I may also split the members by function into various groups. The time of a job may therefore be monitored and where each member of the group intervenes and unites the actions undertaken to manage the work and its completion. I appreciate the ability to manage the workflow, to structure projects very effectively, to do very valuable work for that sort of process, a strong calendar capacity and an immediate maintenance of the workflow. **What do you dislike about Bitrix24?** I didn't enjoy this product since the learning curve is long and you have to spend a lot of time making the most of this program. The ability to alter some features would also be helpful if I could have more freedom to adapt things to my taste. Another negative side is that the technical assistance is quite restricted if you get the free edition, therefore when there's a problem you should seek for a solution. You also need a crew with server expertise, since you should be responsible for the storage and data processing. That's why it's preferable to get premium version, but remember that it might be extremely costly. **Recommendations to others considering Bitrix24:** The user interface is really intuitive, and the ability to plan work times is wonderful. This program is nicely created. I'd advise firms administering numerous intricate monitoring and monitoring initiatives. If you have persistent communication with your members any time, wherever you are, you will be able to access them from any data processing device that has an Internet connection. due to the cloud request. The contacts, invoices linked with the draft are managed to examine the progress of the tasks which visually make up the project or to monitor the failures of the tasks. **What problems is Bitrix24 solving and how is that benefiting you?** We addressed the workflow organisation's difficulty and we also could appropriately construct a database for the client which is accessible at all times, which is extremely important in the business management function, thus we improved the outcomes with this function. Our sales capacity's automated flow. Previously, the actions performed by the team members were difficult to control and combine to decide if a team member had fulfilled and settled the allocated responsibilities. Other advantages include the absence of an excuse to take the assigned duties into account, since a cloud-based application may be used from any device with an internet connection by the programmer. ### 47. Bitrix Integrated CRM For Conctact Center **Rating:** 3.5/5.0 stars **Reviewed by:** Leonardo Rafael O. | Especialista de soporte nivel II, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Bitrix24?** The best thing about bitrix is that it allows the integration of VoIP services in a softphone and the attention of chats from different sources in a single window. It is possible to count work time and breaks, and it is effortless to generate performance reports of work teams. Additionally, users can send their work reports daily or as configured, the bitrix cloud storage is super! **What do you dislike about Bitrix24?** What I don't like is that the desktop application consumes a lot of computer resources, limiting users to keep other applications closed. On the other hand, some integrations do not work well; for example, wazzup, chats are lost and take time to arrive. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix has solved the disconnection of calls in the IVR; it has allowed us to improve and automate some functions, for example, database queries, in addition to allowing us to determine the proper performance of the equipment based on its detailed reports. Bitrix integrates a beneficial internal chat to keep the team in touch, and you can also create groups to send broadcast messages to all members. we have a drive available to share files and documents that facilitate collaboration ### 48. The Best Free Collaboration Platform with CRM and several other tools and features **Rating:** 5.0/5.0 stars **Reviewed by:** Humayun F. | Senior Technical Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2021 **What do you like best about Bitrix24?** What I like best about Bitrix24 is that it is the only free CRM platform with several features like Tasks, Projects, Communications, Funnel, and several others. It is free for life for all of your users, and you can almost have everything done with this single platform. And there are paid features which you can avail anytime by upgrading your plan. **What do you dislike about Bitrix24?** What I dislike about Bitrix24 is that because it has so many features, to be able to use some of them, you need to purchase the monthly plans, which get very confusing sometimes as to which plan is best for the features you need to use. We should be able to choose to purchase subscriptions for individual features so that it is cost-efficient and you know exactly the parts you need to pay for to use them. Finally, there is no support for free users. **Recommendations to others considering Bitrix24:** I would strongly recommend everyone to give Bitrix24 a try, especially if you are new to CRMs. **What problems is Bitrix24 solving and how is that benefiting you?** We are tracking leads on our website by integrating the Bitrix24 forms and live chat onto our website. We have made separate leads and deals funnels to be able to properly track the customers which we are onboarding separately from the customers we are still pitching. ### 49. Smooth out the workflow! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Bitrix24?** Before implementig Bitrix24 we were having many workflow that we coulnd allocate in the right way. Now with Bitrix24, everything is going in the right direction, and the workflow is working properly. **What do you dislike about Bitrix24?** Bitrix is also flexible, and everyone can open a new channel, or extend a feature by adding more things... The point is to keep it simple. Adding to many options to to the platform sometimes is not helping :) **Recommendations to others considering Bitrix24:** If you want to have a better workflow, go for Bitrix24! **What problems is Bitrix24 solving and how is that benefiting you?** As mentioned, we orgenize our work in diferent categories: project creation, CRM, Gantt, Innovation process, Calendars, etc... If you dont check Bitrix24 at work, you would feel that you are being left apart. ### 50. A good program for business tracking and planning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Bitrix24?** If there is a future project or program that I like most in this program, create a checklist and complete that task in a planned way. **What do you dislike about Bitrix24?** The system is running a bit slow at the entrances from the mobile part, it would be good to make some more arrangements in this regard. **Recommendations to others considering Bitrix24:** I think it is an indispensable program in a company. **What problems is Bitrix24 solving and how is that benefiting you?** Those who are weak in acting with a plan can do their work both quickly and without forgetting with this program. ## Bitrix24 Discussions - [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote - [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote - [Why apk slow proces](https://www.g2.com/discussions/why-apk-slow-proces) - 1 comment, 1 upvote - [Can you implement the indentation of bullet lists](https://www.g2.com/discussions/50972-can-you-implement-the-indentation-of-bullet-lists) - 1 comment, 1 upvote - [How does Bitrix24 work best?](https://www.g2.com/discussions/how-does-bitrix24-work-best) - 1 comment, 1 upvote - [View Bitrix24 pricing details and edition comparison](https://www.g2.com/products/bitrix24/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-11+16%3A26%3A16+-0500&secure%5Bsession_id%5D=22ba1671-97ce-4f81-ba58-1dae838969ec&secure%5Btoken%5D=c752c34bef5e55cee2c76b049f1d33871ed594a2bd70d9aa6b0992b64a64be2e&format=llm_user) ## Bitrix24 Integrations - [1C EV Charging](https://www.g2.com/products/1c-ev-charging/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Asterisk](https://www.g2.com/products/asterisk/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatArchitect](https://www.g2.com/products/chatarchitect/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ComplyAdvantage](https://www.g2.com/products/complyadvantage/reviews) - [Data Studio](https://www.g2.com/products/data-studio/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) ## Bitrix24 Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Tasks** - Tasks - Details - Priority **Communication** - Chat - Discussions - External - Feedback - Announcements **Collaboration Tools** - Screen Sharing - Presentations - Live Chat - Hand Raising **Calendar View** - Multi-Calendar View - Customizable Viewing **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Knowledge Base** - Q & A - Link Sharing - Searchable **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Content & Documents** - File Sharing - Notes - Search - Versioning **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Generative AI** - AI Text Generation - AI Text Summarization **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Resource Management** - Resource Definiton - Capacity - Scheduling **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Security** - Verification - Role-Based Permission - Public vs Private **Content ** - Idea Recommendation - Content Generation - Form Generation **Application Tools** - Password Protection - Recording - In-Browser Application **Planning** - Workflow - Backlog - Optimization **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Software Type** - Mobile - Browser Application - Desktop Application **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Product Type** - Standalone Application - Plugin **Project Management** - Task Management - Planning - Visibility - Integration **Support** - Customer Support **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Communication** - Social Features - Tagging - Upload - Comments **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Agentic AI - Calendar** - Cross-system Integration **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top Bitrix24 Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 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