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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$0.00
Bitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansSlack
Star Rating
(37,451)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in chat functionality, scoring 9.4 compared to Bitrix24's 8.1. Reviewers mention that Slack's real-time messaging and integration with various apps make communication seamless, while Bitrix24's chat features are seen as less intuitive.
- Reviewers mention that Slack offers superior ease of use, with a score of 9.1 versus Bitrix24's 7.9. Users on G2 highlight Slack's clean interface and straightforward navigation, making it easier for teams to adopt quickly.
- Users say that Slack's support quality is notably higher, scoring 8.8 compared to Bitrix24's 7.7. Reviewers mention that Slack's customer service is responsive and helpful, while Bitrix24's support can be slower to respond.
- G2 users report that Slack's integration capabilities are robust, scoring 8.6, which allows for seamless connections with other tools. In contrast, Bitrix24's integration score of 6.5 indicates limitations that can hinder workflow efficiency.
- Reviewers mention that Bitrix24 shines in task management features, scoring 8.8 for creation and assignment, while Slack scores 8.7. Users appreciate Bitrix24's ability to create and assign tasks directly within the platform, which is essential for project management.
- Users on G2 report that Slack's external collaboration features score 8.8, making it easier to work with clients and partners. In comparison, Bitrix24's score of 7.6 indicates that its external collaboration tools may not be as effective, which can limit user experience in collaborative projects.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Bitrix24
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.2
492
9.2
30,730
Ease of Use
7.9
498
9.1
31,539
Ease of Setup
7.7
210
9.1
7,954
Ease of Admin
7.7
188
8.9
4,962
Quality of Support
7.7
452
8.8
21,313
Has the product been a good partner in doing business?
7.8
178
9.0
4,441
Product Direction (% positive)
8.2
482
8.7
30,044
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
69
Not enough data
8.5
75
Not enough data
8.8
79
Not enough data
7.9
72
Not enough data
8.3
74
Not enough data
8.1
71
Not enough data
7.9
73
Not enough data
8.2
75
Not enough data
Marketing Automation
8.1
75
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
7.9
78
Not enough data
7.9
79
Not enough data
8.3
78
Not enough data
8.2
74
Not enough data
8.0
78
Not enough data
Reporting & Analytics
8.3
76
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
74
Not enough data
8.0
73
Not enough data
8.3
72
Not enough data
Platform
7.9
65
Not enough data
7.8
65
Not enough data
7.8
64
Not enough data
7.7
62
Not enough data
7.1
59
Not enough data
7.8
62
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
45
Not enough data
8.7
43
Not enough data
8.7
48
Not enough data
8.9
48
Not enough data
8.4
43
Not enough data
8.1
43
Not enough data
8.3
45
Not enough data
8.4
44
Not enough data
Projects
8.1
45
Not enough data
8.4
44
Not enough data
8.1
42
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
8.1
41
Not enough data
7.7
42
Not enough data
7.9
43
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.7
38
Not enough data
Resource Management
8.0
41
Not enough data
8.3
41
Not enough data
8.7
41
Not enough data
Project Monitoring
7.7
42
Not enough data
7.8
41
Not enough data
8.1
42
Not enough data
Generative AI
6.6
25
Not enough data
7.3
25
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Business Instant Messaging
Not enough data
9.1
13792
Not enough data
9.0
14299
Not enough data
8.6
13656
Business Instant Messaging
Not enough data
8.5
10135
Not enough data
8.1
9480
Business Instant Messaging
Not enough data
9.1
13564
Not enough data
9.2
13218
Not enough data
9.0
11670
Generative AI - Business Instant Messaging
Not enough data
7.5
1468
AI - Business Instant Messaging
Not enough data
7.5
1457
Not enough data
7.9
1459
Not enough data
7.4
1441
Not enough data
7.4
1442
Agentic AI - Business Instant Messaging
Not enough data
7.6
863
Not enough data
7.6
857
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.0
654
Not enough data
8.9
646
Not enough data
8.6
635
Not enough data
8.9
647
Management
Not enough data
9.0
642
Not enough data
8.6
629
Not enough data
8.9
635
Generative AI
Not enough data
7.7
549
Agentic AI - Workflow Management
Not enough data
7.6
268
Not enough data
7.9
264
Not enough data
8.0
271
Not enough data
7.8
269
Not enough data
7.9
268
Not enough data
7.8
268
Not enough data
8.0
268
Presenter Tools
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Conferencing Options
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Application Tools
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Account Options
Not enough data
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
266
Not enough data
8.8
263
Q&A Tools
Not enough data
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Knowledge Pages
9.0
5
8.4
322
8.0
5
8.3
326
9.0
5
8.0
315
8.7
5
8.0
312
9.0
5
7.9
309
8.7
5
8.3
310
Knowledge Dissemination
8.7
5
8.2
304
8.0
5
8.7
309
8.3
5
8.9
310
9.0
5
8.9
310
8.3
5
8.3
306
7.7
5
8.2
301
8.0
5
8.6
308
8.3
5
8.6
301
8.3
5
8.6
299
Agentic AI - Knowledge Base
Not enough data
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Login Options
Not enough data
9.0
733
Not enough data
8.4
716
Productivity
Not enough data
8.0
700
Not enough data
8.2
704
Not enough data
8.5
707
Not enough data
7.8
686
Not enough data
7.9
683
Customization
Not enough data
8.5
696
Not enough data
9.0
709
Not enough data
8.6
688
Agentic AI - Unified Workspaces
Not enough data
7.4
385
Not enough data
7.5
383
Compatibility
Not enough data
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Agentic AI - Enterprise Search Software
Not enough data
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Search Queries
Not enough data
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
AI powered search - Enterprise Search Software
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Functionality
Not enough data
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Compatibility - Enterprise Search Software
Not enough data
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Functionality - Enterprise Search Software
Not enough data
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Search Queries - Enterprise Search Software
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Automation
Not enough data
8.8
1138
Not enough data
8.7
1125
Not enough data
8.5
1100
Administration
Not enough data
8.8
1120
Not enough data
8.6
1090
Not enough data
9.4
1126
Project management
Not enough data
8.7
1104
Not enough data
8.5
1083
Not enough data
8.5
1094
Not enough data
8.5
1088
Not enough data
8.5
1082
Not enough data
8.3
1059
Not enough data
8.2
1076
Workload
Not enough data
8.3
1048
Not enough data
8.8
1072
Not enough data
8.6
1050
Not enough data
8.4
1041
Communication & Collaboration
Not enough data
9.2
1092
Not enough data
9.0
1083
Not enough data
9.3
1089
Cost Management
Not enough data
8.0
1032
Not enough data
8.1
1032
Not enough data
8.1
1028
Integration
Not enough data
8.6
1041
Not enough data
8.4
1033
Not enough data
8.4
1020
Generative AI
Not enough data
7.5
981
Not enough data
7.6
978
Agentic AI - Work Management
Not enough data
7.6
484
Not enough data
7.7
481
Not enough data
8.0
480
Not enough data
7.7
482
Communication
8.2
10
9.4
1064
8.0
10
9.3
1055
7.4
11
8.8
1009
7.4
11
8.9
1003
7.8
10
9.1
1005
Content & Documents
7.8
10
9.1
1028
7.5
10
8.9
1009
7.5
10
8.7
1013
6.8
10
8.1
971
Controls
7.0
10
8.3
960
7.0
10
8.1
958
7.3
10
8.6
963
7.0
10
8.4
964
7.3
10
8.2
945
Project Management
7.7
10
8.4
957
7.4
11
8.3
947
7.4
11
8.5
950
6.8
10
8.6
948
Remote Collaboration
7.2
10
9.0
963
7.5
10
8.7
942
7.2
10
8.9
959
6.8
10
7.8
935
Generative AI
6.7
10
7.2
896
7.0
11
7.3
895
Agentic AI - Project Collaboration
Not enough data
7.4
414
Not enough data
7.6
416
Collaboration Tools
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
Meeting Coordination
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Software Type
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
263
Not enough data
7.5
263
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.3
8
Not enough data
8.8
8
Automatic Transcription - AI Note-taking Software
Not enough data
9.1
9
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.0
8
Language & Accent Support - AI Note-taking Software
Not enough data
8.9
9
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.7
9
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.5
10
Searchable Note Archives - AI Note-taking Software
Not enough data
8.1
8
Speaker Identification - AI Note-taking Software
Not enough data
8.7
9
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Slack are categorized as Project Collaboration and Knowledge Base
Unique Categories
Bitrix24 is categorized as Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Project Management, Employee Intranet, Screen Sharing, Document Management, Website Builder, Help Desk, and Calendar
Slack is categorized as Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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