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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$0.00
Bitrix24
Star Rating
(589)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansSlack
Star Rating
(37,231)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in chat functionality, scoring 9.4 compared to Bitrix24's 8.1. Reviewers mention that Slack's real-time messaging and integration with various apps make communication seamless, while Bitrix24's chat features are seen as less intuitive.
- Reviewers mention that Slack offers superior ease of use, with a score of 9.1 versus Bitrix24's 7.9. Users on G2 highlight Slack's clean interface and straightforward navigation, making it easier for teams to adopt quickly.
- Users say that Slack's support quality is notably higher, scoring 8.8 compared to Bitrix24's 7.7. Reviewers mention that Slack's customer service is responsive and helpful, while Bitrix24's support can be slower to respond.
- G2 users report that Slack's integration capabilities are robust, scoring 8.6, which allows for seamless connections with other tools. In contrast, Bitrix24's integration score of 6.5 indicates limitations that can hinder workflow efficiency.
- Reviewers mention that Bitrix24 shines in task management features, scoring 8.8 for creation and assignment, while Slack scores 8.7. Users appreciate Bitrix24's ability to create and assign tasks directly within the platform, which is essential for project management.
- Users on G2 report that Slack's external collaboration features score 8.8, making it easier to work with clients and partners. In comparison, Bitrix24's score of 7.6 indicates that its external collaboration tools may not be as effective, which can limit user experience in collaborative projects.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Bitrix24
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.2
490
9.2
30,573
Ease of Use
7.9
496
9.1
31,377
Ease of Setup
7.7
208
9.1
7,799
Ease of Admin
7.6
187
8.9
4,930
Quality of Support
7.7
451
8.8
21,175
Has the product been a good partner in doing business?
7.8
177
9.0
4,408
Product Direction (% positive)
8.2
480
8.7
29,887
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.5
74
Not enough data
8.8
78
Not enough data
7.9
71
Not enough data
8.4
73
Not enough data
8.1
70
Not enough data
7.9
72
Not enough data
8.2
74
Not enough data
Marketing Automation
8.1
74
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
8.0
77
Not enough data
7.9
78
Not enough data
8.3
77
Not enough data
8.2
73
Not enough data
8.0
77
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
73
Not enough data
8.1
72
Not enough data
8.3
71
Not enough data
Platform
8.0
64
Not enough data
7.9
64
Not enough data
7.9
63
Not enough data
7.8
61
Not enough data
7.2
58
Not enough data
7.8
61
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
44
Not enough data
8.7
42
Not enough data
8.7
47
Not enough data
8.9
47
Not enough data
8.4
42
Not enough data
8.2
42
Not enough data
8.2
44
Not enough data
8.4
43
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.0
41
Not enough data
8.9
44
Not enough data
8.3
40
Not enough data
8.2
40
Not enough data
7.8
41
Not enough data
7.9
42
Not enough data
7.8
40
Not enough data
8.1
42
Not enough data
7.7
37
Not enough data
Resource Management
8.1
40
Not enough data
8.3
40
Not enough data
8.6
40
Not enough data
Project Monitoring
7.8
41
Not enough data
7.9
40
Not enough data
8.2
41
Not enough data
Generative AI
6.7
24
Not enough data
7.4
24
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Business Instant Messaging
Not enough data
9.1
13690
Not enough data
9.0
14183
Not enough data
8.6
13558
Business Instant Messaging
Not enough data
8.5
10048
Not enough data
8.1
9405
Business Instant Messaging
Not enough data
9.1
13479
Not enough data
9.2
13138
Not enough data
9.0
11574
Generative AI - Business Instant Messaging
Not enough data
7.5
1415
AI - Business Instant Messaging
Not enough data
7.4
1409
Not enough data
7.9
1408
Not enough data
7.3
1396
Not enough data
7.4
1396
Agentic AI - Business Instant Messaging
Not enough data
7.6
819
Not enough data
7.6
816
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.1
621
Not enough data
8.9
619
Not enough data
8.6
609
Not enough data
9.0
617
Management
Not enough data
9.0
613
Not enough data
8.7
602
Not enough data
8.9
606
Generative AI
Not enough data
7.7
532
Agentic AI - Workflow Management
Not enough data
7.6
252
Not enough data
7.9
248
Not enough data
8.0
253
Not enough data
7.8
252
Not enough data
7.8
251
Not enough data
7.8
251
Not enough data
7.9
251
Presenter Tools
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Conferencing Options
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Application Tools
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Account Options
Not enough data
9.2
255
Not enough data
8.3
253
Not enough data
8.5
249
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
8.8
253
Q&A Tools
Not enough data
9.0
255
Not enough data
9.0
253
Not enough data
9.1
257
Not enough data
8.6
249
Not enough data
9.0
252
Not enough data
8.8
248
Not enough data
8.5
246
Not enough data
8.8
247
Not enough data
8.4
244
Knowledge Pages
9.0
5
8.4
308
8.0
5
8.3
312
9.0
5
8.1
302
8.7
5
8.0
299
9.0
5
7.9
296
8.7
5
8.3
296
Knowledge Dissemination
8.7
5
8.2
291
8.0
5
8.7
295
8.3
5
8.9
294
9.0
5
8.9
296
8.3
5
8.3
292
7.7
5
8.2
288
8.0
5
8.6
293
8.3
5
8.5
287
8.3
5
8.6
285
Agentic AI - Knowledge Base
Not enough data
7.8
172
Not enough data
7.8
173
Not enough data
7.7
171
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Login Options
Not enough data
9.0
708
Not enough data
8.4
692
Productivity
Not enough data
7.9
678
Not enough data
8.2
684
Not enough data
8.5
687
Not enough data
7.8
668
Not enough data
7.8
663
Customization
Not enough data
8.5
675
Not enough data
9.0
683
Not enough data
8.6
670
Agentic AI - Unified Workspaces
Not enough data
7.3
368
Not enough data
7.5
368
Compatibility
Not enough data
8.9
75
Not enough data
8.9
76
Not enough data
8.8
72
Agentic AI - Enterprise Search Software
Not enough data
8.1
44
Not enough data
8.1
42
Not enough data
8.7
42
Not enough data
8.3
42
Not enough data
8.3
42
Not enough data
8.4
41
Search Queries
Not enough data
8.6
74
Not enough data
9.1
73
Not enough data
8.6
73
Not enough data
8.9
73
Not enough data
8.8
71
AI powered search - Enterprise Search Software
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Functionality
Not enough data
8.8
72
Not enough data
8.8
71
Not enough data
9.0
74
Compatibility - Enterprise Search Software
Not enough data
8.8
12
Not enough data
8.6
11
Not enough data
9.0
12
Functionality - Enterprise Search Software
Not enough data
8.9
12
Not enough data
9.1
11
Not enough data
8.9
12
Search Queries - Enterprise Search Software
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.9
12
Automation
Not enough data
8.8
1100
Not enough data
8.8
1090
Not enough data
8.5
1067
Administration
Not enough data
8.8
1081
Not enough data
8.6
1062
Not enough data
9.4
1080
Project management
Not enough data
8.7
1068
Not enough data
8.5
1053
Not enough data
8.5
1060
Not enough data
8.5
1053
Not enough data
8.5
1047
Not enough data
8.3
1031
Not enough data
8.2
1045
Workload
Not enough data
8.3
1019
Not enough data
8.8
1032
Not enough data
8.6
1019
Not enough data
8.4
1011
Communication & Collaboration
Not enough data
9.2
1042
Not enough data
9.0
1040
Not enough data
9.3
1039
Cost Management
Not enough data
8.0
1004
Not enough data
8.1
1002
Not enough data
8.1
1000
Integration
Not enough data
8.6
1009
Not enough data
8.4
1002
Not enough data
8.4
990
Generative AI
Not enough data
7.4
956
Not enough data
7.6
952
Agentic AI - Work Management
Not enough data
7.5
463
Not enough data
7.6
460
Not enough data
7.9
456
Not enough data
7.6
458
Communication
8.2
10
9.4
1007
8.0
10
9.3
1005
7.4
11
8.8
976
7.4
11
8.8
972
7.8
10
9.1
974
Content & Documents
7.8
10
9.1
987
7.5
10
8.9
976
7.5
10
8.7
977
6.8
10
8.1
944
Controls
7.0
10
8.3
937
7.0
10
8.1
934
7.3
10
8.6
932
7.0
10
8.3
932
7.3
10
8.1
917
Project Management
7.7
10
8.4
925
7.4
11
8.3
918
7.4
11
8.5
918
6.8
10
8.6
917
Remote Collaboration
7.2
10
9.0
929
7.5
10
8.7
914
7.2
10
8.9
926
6.8
10
7.8
910
Generative AI
6.7
10
7.2
871
7.0
11
7.3
872
Agentic AI - Project Collaboration
Not enough data
7.4
395
Not enough data
7.5
398
Collaboration Tools
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
Meeting Coordination
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Software Type
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
251
Not enough data
7.4
252
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.1
7
Not enough data
8.6
7
Automatic Transcription - AI Note-taking Software
Not enough data
8.8
7
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.8
7
Language & Accent Support - AI Note-taking Software
Not enough data
8.6
7
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.3
7
Privacy & Security Controls - AI Note-taking Software
Not enough data
7.9
7
Searchable Note Archives - AI Note-taking Software
Not enough data
7.9
7
Speaker Identification - AI Note-taking Software
Not enough data
8.3
7
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Slack are categorized as Project Collaboration and Knowledge Base
Unique Categories
Bitrix24 is categorized as Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Project Management, Employee Intranet, Screen Sharing, Document Management, Website Builder, Help Desk, and Calendar
Slack is categorized as Work Management, Unified Workspaces, Business Instant Messaging, Q&A Platforms, Workflow Management, Audio Conferencing, Enterprise Search Software, and AI Note-Taking Software
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
9.9%
Higher Education
5.9%
Computer Software
5.6%
Telecommunications
3.4%
Other
60.9%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.1%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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