Compare Bitrix24 and Slack 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (41.0% of reviews)
Entry-Level Pricing
Free
$0.00
Bitrix24
Star Rating
(607)4.1 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSlack
Star Rating
(38,867)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user experience, with many praising its intuitive interface and seamless integration with other tools like Google and Microsoft apps. Users appreciate the ability to create secure channels for private team discussions, enhancing collaboration.
- According to verified reviews, Bitrix24 offers a comprehensive solution that combines CRM, task management, and internal communication in one platform. Users highlight its ability to streamline workflows across various departments, making it a cost-effective choice for small businesses.
- Reviewers mention that Slack's implementation process is quick and straightforward, allowing teams to get up and running without significant downtime. This ease of setup is a major advantage for organizations looking to enhance their communication swiftly.
- Users say that while Bitrix24 provides a centralized environment for managing multiple business functions, it can sometimes struggle with configuration challenges, which may require additional time to tailor the system to specific workflows.
- G2 reviewers highlight that Slack consistently receives high marks for its quality of support, with users noting responsive assistance and helpful resources. This level of support contributes to a positive overall experience for teams relying on the platform for daily communication.
- According to recent feedback, Bitrix24 is praised for its customizable portal options and features like follow-up schedules and attachment options in CRM, which enhance operational clarity. However, it faces challenges in user satisfaction compared to Slack, which boasts a higher overall rating.
Pricing
Entry-Level Pricing
Bitrix24
Free Edition
Free
100% Free for Unlimited Users
- Collaboration
- CRM
- Task Management
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Bitrix24
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.2
503
9.2
31,527
Ease of Use
7.9
510
9.2
32,403
Ease of Setup
7.8
220
9.2
8,730
Ease of Admin
7.7
200
8.9
5,345
Quality of Support
7.7
461
8.8
21,933
Has the product been a good partner in doing business?
7.9
190
9.1
4,827
Product Direction (% positive)
8.2
491
8.7
30,761
Features by Category
Sales Force Automation
8.5
77
Not enough data
8.2
65
Not enough data
8.6
80
Not enough data
8.9
85
Not enough data
7.8
67
Not enough data
8.4
73
Not enough data
8.0
66
Not enough data
7.8
68
Not enough data
8.1
71
Not enough data
Marketing Automation
8.0
74
Not enough data
8.0
68
Not enough data
8.6
81
Not enough data
7.7
67
Not enough data
Customer Support
7.9
73
Not enough data
7.9
74
Not enough data
8.2
75
Not enough data
8.2
71
Not enough data
7.9
73
Not enough data
Reporting & Analytics
8.2
73
Not enough data
8.1
73
Not enough data
7.6
66
Not enough data
Mobile & Social
8.1
75
Not enough data
8.0
69
Not enough data
8.2
70
Not enough data
Platform
7.9
65
Not enough data
7.7
64
Not enough data
7.9
63
Not enough data
7.7
60
Not enough data
7.0
57
Not enough data
7.8
61
Not enough data
8.0
61
Not enough data
7.7
56
Not enough data
Integration
7.8
59
Not enough data
7.9
60
Not enough data
7.6
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.7
10
Not enough data
9.2
10
Not enough data
8.1
12
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
5
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
55
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
8.6
45
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
47
Not enough data
8.9
47
Not enough data
8.5
42
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
8.4
44
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.2
40
Not enough data
8.9
44
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
37
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.2
41
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.1
13953
Not enough data
9.0
14493
Not enough data
8.6
13786
Business Instant Messaging
Not enough data
8.5
10234
Not enough data
8.1
9570
Business Instant Messaging
Not enough data
9.1
13671
Not enough data
9.2
13280
Not enough data
9.0
11832
Generative AI - Business Instant Messaging
Not enough data
7.5
1486
AI - Business Instant Messaging
Not enough data
7.5
1470
Not enough data
7.9
1477
Not enough data
7.4
1451
Not enough data
7.4
1453
Agentic AI - Business Instant Messaging
Not enough data
7.7
879
Not enough data
7.7
864
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.1
676
Not enough data
8.9
670
Not enough data
8.7
647
Not enough data
8.9
684
Management
Not enough data
9.0
660
Not enough data
8.7
640
Not enough data
8.9
658
Generative AI
Not enough data
7.7
558
Agentic AI - Workflow Management
Not enough data
7.7
278
Not enough data
7.9
274
Not enough data
8.1
283
Not enough data
7.9
280
Not enough data
7.9
279
Not enough data
7.9
280
Not enough data
8.0
282
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Account Options
Not enough data
9.2
284
Not enough data
8.4
279
Not enough data
8.6
270
Not enough data
8.7
276
Not enough data
8.9
283
Not enough data
8.9
280
Q&A Tools
Not enough data
9.1
285
Not enough data
9.1
280
Not enough data
9.1
286
Not enough data
8.7
271
Not enough data
9.1
281
Not enough data
8.9
274
Not enough data
8.6
267
Not enough data
8.9
270
Not enough data
8.5
267
Knowledge Pages
Not enough data
8.5
342
Not enough data
8.3
342
Not enough data
8.1
332
Not enough data
8.1
329
Not enough data
7.9
324
Not enough data
8.4
329
Knowledge Dissemination
Not enough data
8.2
320
Not enough data
8.7
327
Not enough data
9.0
334
Not enough data
8.9
334
Not enough data
8.4
329
Not enough data
8.2
318
Not enough data
8.7
332
Not enough data
8.6
321
Not enough data
8.6
315
Agentic AI - Knowledge Base
Not enough data
7.9
197
Not enough data
7.9
198
Not enough data
7.8
197
Tasks
7.7
8
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Login Options
Not enough data
9.1
773
Not enough data
8.5
737
Productivity
Not enough data
8.0
726
Not enough data
8.3
730
Not enough data
8.6
739
Not enough data
7.9
710
Not enough data
7.9
705
Customization
Not enough data
8.6
735
Not enough data
9.0
751
Not enough data
8.7
717
Agentic AI - Unified Workspaces
Not enough data
7.5
404
Not enough data
7.6
401
Compatibility
Not enough data
9.0
93
Not enough data
9.0
95
Not enough data
8.9
87
Agentic AI - Enterprise Search Software
Not enough data
8.5
56
Not enough data
8.4
53
Not enough data
8.9
54
Not enough data
8.5
54
Not enough data
8.6
54
Not enough data
8.7
53
Search Queries
Not enough data
8.8
91
Not enough data
9.1
91
Not enough data
8.7
87
Not enough data
9.1
89
Not enough data
8.9
87
AI powered search - Enterprise Search Software
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
9.0
21
Functionality
Not enough data
8.9
86
Not enough data
8.9
87
Not enough data
9.1
93
Compatibility - Enterprise Search Software
Not enough data
9.3
23
Not enough data
9.2
21
Not enough data
9.2
22
Functionality - Enterprise Search Software
Not enough data
9.2
23
Not enough data
9.0
21
Not enough data
9.4
24
Search Queries - Enterprise Search Software
Not enough data
9.4
21
Not enough data
9.1
20
Not enough data
9.0
22
Not enough data
9.3
22
Automation
Not enough data
8.8
1238
Not enough data
8.8
1195
Not enough data
8.5
1170
Administration
Not enough data
8.8
1189
Not enough data
8.6
1131
Not enough data
9.4
1336
Project management
Not enough data
8.7
1165
Not enough data
8.5
1115
Not enough data
8.6
1136
Not enough data
8.5
1127
Not enough data
8.6
1133
Not enough data
8.3
1094
Not enough data
8.3
1121
Workload
Not enough data
8.4
1078
Not enough data
8.8
1166
Not enough data
8.6
1091
Not enough data
8.5
1087
Communication & Collaboration
Not enough data
9.4
1721
Not enough data
9.0
1307
Not enough data
9.4
1463
Cost Management
Not enough data
8.0
1069
Not enough data
8.2
1070
Not enough data
8.1
1064
Integration
Not enough data
8.7
1250
Not enough data
8.4
1082
Not enough data
8.4
1087
Generative AI
Not enough data
7.5
1022
Not enough data
7.7
1037
Agentic AI - Work Management
Not enough data
7.7
517
Not enough data
7.8
511
Not enough data
8.2
539
Not enough data
7.8
515
Communication
8.3
10
9.4
1183
7.9
8
9.4
1145
7.8
10
8.9
1056
7.5
10
8.9
1038
8.0
9
9.1
1053
Content & Documents
8.0
9
9.2
1106
8.0
9
8.9
1043
7.8
9
8.7
1066
6.7
8
8.1
1005
Controls
6.9
8
8.3
990
6.9
8
8.1
985
7.6
9
8.7
1000
7.0
9
8.4
1004
7.6
9
8.2
975
Project Management
7.8
9
8.4
1003
7.7
10
8.3
977
7.7
10
8.5
986
6.9
9
8.7
994
Remote Collaboration
7.2
9
9.0
996
7.8
9
8.7
971
7.2
9
9.0
989
6.9
8
7.8
956
Generative AI
6.7
9
7.3
927
6.8
10
7.4
929
Agentic AI - Project Collaboration
Not enough data
7.5
437
Not enough data
7.7
441
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.5
278
Not enough data
7.7
279
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.9
12
Not enough data
9.2
12
Automatic Transcription - AI Note-taking Software
Not enough data
9.5
13
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.3
12
Language & Accent Support - AI Note-taking Software
Not enough data
9.2
13
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.0
13
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.9
14
Searchable Note Archives - AI Note-taking Software
Not enough data
8.8
12
Speaker Identification - AI Note-taking Software
Not enough data
9.1
13
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Slack are categorized as Project Collaboration and Knowledge Base
Unique Categories
Bitrix24 is categorized as Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Project Management, Employee Intranet, Screen Sharing, Document Management, Website Builder, Help Desk, and Calendar
Slack is categorized as Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.4%
Higher Education
5.8%
Computer Software
5.6%
Financial Services
3.7%
Other
60.3%
Computer Software
15.4%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.6%
Financial Services
3.4%
Other
55.0%
Alternatives
Discussions
What is Bitrix24 used for?
2 Comments
KL
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
How do I delete a channel in slack?
47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
22 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
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