---
title: Bitrix24 Reviews
meta_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 608 reviews by the users' company size, role or industry
  to find out how Bitrix24 works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 608
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Bitrix24 Reviews
**Vendor:** Bitrix24  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 608
## About Bitrix24
Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place.



## Bitrix24 Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. (48 reviews)
- Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. (37 reviews)
- Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. (32 reviews)
- Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. (31 reviews)
- Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. (30 reviews)
- Users value the **effective communication** capabilities of Bitrix24, enhancing collaboration and improving customer interactions. (24 reviews)
- Feature Richness (22 reviews)
- Users value the **intuitive design** of Bitrix24, simplifying collaboration and enhancing customer relationship management effortlessly. (22 reviews)
- User-Friendly (18 reviews)
- Automation (17 reviews)

**What users dislike:**

- Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. (19 reviews)
- Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. (17 reviews)
- Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. (14 reviews)
- Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. (13 reviews)
- Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. (12 reviews)
- Users find Bitrix24's pricing **excessive** for small businesses, with limited free trial and concerning account management issues. (11 reviews)
- Limited Customization (11 reviews)
- Not Intuitive (11 reviews)
- Users report **slow performance** of Bitrix24, particularly when handling large or complex workflows, impacting productivity. (11 reviews)
- Training Required (11 reviews)

## Bitrix24 Reviews
  ### 1. Great way to Internally discuss matters with employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe P. | Director of Advertising, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2019

**What do you like best about Bitrix24?**

Does not cost anything and is a great replacement for anyone using AIM. We use this to communicate with coworkers instead of having to call or walk over to their office. It is also great for offices in multiple cities. 

**What do you dislike about Bitrix24?**

*Sometimes the notification is delayed and you do not realize you have a message. This can lead to confusion if a person asks about an urgent matter and you still are waiting for the info.
*Sometimes when you upload a file it asks you to sign in and download it from the server instead of being able to grab it instantly from the messenger window. A little tedious in my opinion of this is suppose to be a quick way to speak to others in the organization.

**Recommendations to others considering Bitrix24:**

If you are looking for an internal communications software without having to spend $100+ per month, consider Bitrix. There is an onboarding learning curve and someone will have to set up a company portal. But once established, you can use this as a great way to message coworkers.

**What problems is Bitrix24 solving and how is that benefiting you?**

Internal company communication. After doing a lot of research when AOL closed the AIM tool, we decided on this. Our company has to keep in mind cost so we do not have the luxury of spending $200+ just to speak to fellow employees. This accomplished that.

  ### 2. Cheap and cheerful

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2020

**What do you like best about Bitrix24?**

$200 per month for unlimited licences. Phone system is basic, but works.

**What do you dislike about Bitrix24?**

It reminds me of an Windows 98 style application and it has too many features, which I dont need.

**What problems is Bitrix24 solving and how is that benefiting you?**

Cheap phone call system

  ### 3. Good for internal communication

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tulio B. | IT Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Bitrix24?**

What I like most about Bitrix24 is that it allows me to unify the multiple communication channels I use with my customers, I can connect very well the phone number, mail, social networks among others. In addition, the CRM organizes everything automatically, follows the calls, and organizes the emails of all the people with whom I write and order them in different blocks

**What do you dislike about Bitrix24?**

Where it shows the communication load and manager processes are a bit confusing to read and interpret. apart from that the platform is not very easy to use as it has too many organizational tools that do in automatic mode. and user support is a bit slow and not very concise. without taking into account the above, it is the perfect platform to start the administration and communication of a company.

**Recommendations to others considering Bitrix24:**

If you have never used this platform to read the user guide or contact support to give instructions or see a video where you explain how to use it, or all its functionality for you to get the most out of this great platform, as it has many resources that will help you manage your business and your time will make you more productive.

**What problems is Bitrix24 solving and how is that benefiting you?**

It facilitates the communication with my clients, it really helps me to organize everything, since they have not made my workers, it estimates me their payment, it provides me statistical tables of their process and performance, I globalize and manage all my company from the same platform. The biggest benefit that can lend and is that it was sought from the beginning is that Bitrix24 organizes me and automatically if someone communicates with me links you with someone trained to solve your problem.

  ### 4. Bitrix24 is the best platform to work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria Victoria S. | Advisor Recruiting Sourcing, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2019

**What do you like best about Bitrix24?**

What has caught my attention the most about this website is the ease of use it offers for all types of users. I like it because it aims to establish good communication with the company and all its employees, thus achieving very fluid communication and enabling great performance in the workplace. It also allows us to hold videoconferences and meetings through a very interactive chat where we can express ourselves perfectly with anyone we wish to connect with, at any time.

**What do you dislike about Bitrix24?**

What I don't like about this website is that its platform does not offer us the ability to manage the company exponentially, and I believe it is a tool that all Bitrix24 consumers urgently need. All this is in order to be able to use only this website when fully managing my company so that I can do it via the internet and with any device I have at my disposal. So if you add this option, I would be very happy to manage everything related to my company through this medium, which is Bitrix24.

**Recommendations to others considering Bitrix24:**

Bitrix24 is 100% recommended thanks to its excellent quality as a website and for everything it provides us daily, and also for all those problems it helps us solve daily.

**What problems is Bitrix24 solving and how is that benefiting you?**

it has helped me when it comes to attending important meetings in the company uniformly, whether through video conferencing or through the interactive chat we have available on this website. It also helps me with the frequent problem I have when trying to communicate with my colleagues to clarify any pending issues we have, and thanks to that, I have benefited from this wonderful website, which is Bitrix24.

  ### 5. Bitrix24, allows you to organize my processes and sort my projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandro V. | Gerente general, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2019

**What do you like best about Bitrix24?**

Bitrix24, allows you to locate employees and assign tasks in an orderly and efficient way. It has real-time tracking, chat, calendars, work groups and much more. In addition, Bitrix24 has a system to manage my contacts, which allows me to associate and interact with customers, suppliers, agents and other contacts.

**What do you dislike about Bitrix24?**

The use of the software is a bit complex, sometimes it takes time to synchronize the information, and I don't like its mobile version much, I prefer the web version. Of rest, I think this software is excellent.

**Recommendations to others considering Bitrix24:**

This software is recommended to work your company's tasks in an organized manner, as well as to maintain communications between customers and workers. Follow up on pending tasks. In addition the tool is very well designed with a unique interface. I RECOMMEND IT

**What problems is Bitrix24 solving and how is that benefiting you?**

Through Bitrix24 I can monitor the tasks of my employees, in addition it also allows audio and video conferences that improve the way of communication of our business. Our customers give us feedback through this software, this has helped us improve our services to provide quality to our customers.
Bitrix24 is a great tool to boost my company

  ### 6. Bitrix24 - Just Did Not Work For Me

**Rating:** 1.5/5.0 stars

**Reviewed by:** Jon Marc A. | Founder & CEO, Google Ads Expert & Google Ad Grants Specialist, Needing Help Managing Your Ads?, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2019

**What do you like best about Bitrix24?**

Liked the fact of All the solutions that were offered all in one place
On the outside looking in looked like the perfect all-round software solution
A Great Product If You Can Get Past The U/I

**What do you dislike about Bitrix24?**

Just so difficult for me to get a sense of having the software work as I wanted it to
Found very clunky and cumbersome
Tried Bitrix24 on a total of 4/5 separate occasions and just could never get to like using

**Recommendations to others considering Bitrix24:**

I would say to definitely give it try via a trial of some sort, and if it does not feel right even though it definitely ticks so many boxes in terms of total software solutions all on offer, take a long hard look at if you and your team using this tool on a daily basis are going to find it a positive going forward or a negative.

**What problems is Bitrix24 solving and how is that benefiting you?**

You could solve many problems with Bitrix24, but for me, it just was not the right solution, no matter how many times I tried.

  ### 7. Lots of GREAT Tools but a VERY LONG learning curve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Angela B. | Owner/Makeup Artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2019

**What do you like best about Bitrix24?**

I love that Bitrix24 offers a  free, multi-tool program that you can run your entire business through.  There are so many great modules including CRM, Sales Funnels, Project Management and so much more that you can access at no charge.  I have really wanted to use this for all my businesses because everything is in one place.

**What do you dislike about Bitrix24?**

Any upgrades are VERY expensive.  But that really isn't the worse thing about Bitrix24 since you get so many tools at no cost.  The biggest issue is the learning curve and it isn't a very user friendly.  There are many modules but you must go through the learning tools to really get a grasp.  It just isn't as intuitive as other programs in which I can log on and learn the systems pretty easily.  So when trying to get others to use it - it was a no go.

**Recommendations to others considering Bitrix24:**

If you have the time to really learn all the modules this is an amazing program.  But if you are looking for simple CRM and task tracking - this isn't it.

**What problems is Bitrix24 solving and how is that benefiting you?**

I really liked that it was an "all-in-one" tool.  Too many times we have to keep different business pieces in so many different programs.  This really did encompass everything that we needed and without costing too much.

  ### 8. The complete social intranet and at the same time a great platform to improve the workflow.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sofia S. | Analista de programacion y Soporte TI, Enterprise (> 1000 emp.)

**Reviewed Date:** September 02, 2019

**What do you like best about Bitrix24?**

What I like about Bitrix24 is that it is not just a chat and communication platform, it carries out many activities so that we can communicate with colleagues in the best way, which helps to perform our work activities correctly on time and according to the schedule, The user interface is very attractive and the update has several options to upload You can upload any particular file for the selected users, The task assignment bar also has several options keeps track of your task activities and keeps updates on the The assignor can close the task by clicking on the task completion button, therefore, the task assignor will be automatically notified that the task has been completed. For all of the above and even more so, this tool is the FAVORITE in My company above any other of its kind for everyday use.

**What do you dislike about Bitrix24?**

What really displeases me is not much simply that sometimes, the user interface is too complex in some parts of the system, it would be great to have the opportunity to simplify some of them (self-configuration) and finally I think that the presence of too many tools can Be overwhelming at first.

**Recommendations to others considering Bitrix24:**

I highly recommend it since Bitrix24 in general is very good and has several good features too but according to my experience the best scenarios in which Bitrix24 is suitable is small to medium teamwork to share communication. You can make a small group of 10-20 private employees of your project team or departmental team where you can communicate in a better way and do your job effectively, which saves time and labor cost. But if you want to use bitix24 for the entire organization with a full function, it is also feasible and totally adequate.

**What problems is Bitrix24 solving and how is that benefiting you?**

In our company this fantastic tool has been used for a long time for general purpose and work-related communication, all employees of the company (including me) get the login details for the same Bitrix24 helps us for communication among employees related to work consultations, business meetings, schedules, assignment of tasks, file sharing, document sharing, image sharing, among others. Connects to all company employees present in different geographical locations all On a platform, I can say that every work day starts with bitrix24 and ends with bitrix24.

  ### 9. The best collaboration platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** John V. | Financial Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2019

**What do you like best about Bitrix24?**

Bitrix24 is one of the best collaboration platforms, it allows you to track employees and assign them appropriate tasks according to their statistics and their profession where they focus more, it has many features that are really necessary for a company, time tracking, channels of Communication, landing pages, chat, calendars, work groups and much more, CRM allows you to improve conversion rates and, therefore, increase sales quickly and efficiently, I really like this platform.

**What do you dislike about Bitrix24?**

Its interface is very stable, but sometimes when I am managing some projects it is usually slow, and I have to reload to make it work again, some functions do not work for me, and they are there to decorate and do nothing else, I have spoken with support and I couldn't solve that problem.

**Recommendations to others considering Bitrix24:**

I recommend it, for small or large companies looking for a collaborative platform, Bitrix24 is the right one, so don't think about it, try it and see.

**What problems is Bitrix24 solving and how is that benefiting you?**

Honestly, I wonder what would happen if this great collaboration platform were not found, I would be totally lost, we worked perfectly in the company and everything is kept in order, it has been a great help.

  ### 10. Great application that combines many useful features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** cristina o. | Ingeniero, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2019

**What do you like best about Bitrix24?**

Bitrix 24 is an application with a user-friendly interface similar to a social network but provides a secure environment that allows me to communicate with clients through social networks, integrating channels like Facebook and Twitter into the application. It also includes a contact management system, which allows me to manage and interact with potential and existing clients, suppliers, agents, and other contacts. With this wonderful application, I can create email marketing campaigns, automatically distribute leads, create custom workflows, and do much more. It is very easy to use, providing convenience when sharing a file and includes storage services to protect documents and work on the intranet.

**What do you dislike about Bitrix24?**

This application meets all my expectations, I can't complain, but the only negative detail I've noticed is that if companies need a powerful CRM, they should look for any other software.

**Recommendations to others considering Bitrix24:**

Bitrix24 is a platform that provides more than 35 useful and free tools for the operation of any company. I am sure that several of them can be interesting for you to take advantage of in your business.

**What problems is Bitrix24 solving and how is that benefiting you?**

With Bitrix24 I manage tasks, connect with other users through social networks, create photo galleries, design projects, conduct video conferences, share files instantly, and can track time, all in a single social interface. I use Bitrix24 in the office, or anywhere I want with the mobile app.

  ### 11. very powerful software for large companies

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2019

**What do you like best about Bitrix24?**

Its a large dashboard where you can keep track of all of your employees and assign tasks, but also follow up on your CRM leads and easily make business oriented websites, I think that is one of the best features

**What do you dislike about Bitrix24?**

in the world of Facebook, slack, Microsoft teams, it looks and feels very outdated, specially the chat interface, I think its hard for onboarding users who have never used this kind of software, and although the website builder is good, its missing a lot of features and it leave a lot to be desired from the point of view of someone who builds websites on Wordpress 

**Recommendations to others considering Bitrix24:**

if you are a large company with many employees and can have employees dedicated just to maintaining bitrix, I think it could be a good option, but if you are a small company, I recommend you guys use slack or microsoft teams and customize them to your needs

**What problems is Bitrix24 solving and how is that benefiting you?**

We are a marketing agency and we signed up for bitrix to keep up the work on all of our clients and properly communicate with them and with the team in a controlled environment, I think the biggest benefit is being able to see all of the conversations and assign tasks, so nothing is left unsaid

  ### 12. The best way to work in a team.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Roberto G. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2019

**What do you like best about Bitrix24?**

It is an excellent software for small and large companies, because it makes teamwork much easier and the tools that this program has are very good for creating several projects and tasks, everything you find in this application is very simple to use and I really love it Because you will find excellent and professional functions.

**What do you dislike about Bitrix24?**

The truth is that for me it is a program that does not have any problems and to work in a team it is great to try it and you will not have to look for any function of this application in another.

**Recommendations to others considering Bitrix24:**

I recommend it 100% because we can do teamwork and it is much more efficient

**What problems is Bitrix24 solving and how is that benefiting you?**

It is software that is very important in large or small companies because it helps workers to carry out projects much more efficiently. It also has ways to communicate within the program, which is great

  ### 13. Very bulky and difficult to learn

**Rating:** 0.5/5.0 stars

**Reviewed by:** Michael G. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Bitrix24?**

It's an "all-in-one" option for trying to accomplish a lot of CRM, data storage, and community chatter in one app.

**What do you dislike about Bitrix24?**

Trying to do everything, it doesn't do many of them well. The CRM is ok, but not quick and intuitive on mobile or desktop. 

**Recommendations to others considering Bitrix24:**

I've enjoyed HubSpot or Salesforce and their integrations much more than my work with Bitrix. I would suggest checking out these other options before committing to Bitrix. Often, I think, Bitrix usage comes down to price, but I think a strong competitor for price would be HubSpot with better functionality and mobile apps.

**What problems is Bitrix24 solving and how is that benefiting you?**

It's good for tracking team member's leads, work product, etc. But I think there are better solutions for that.

  ### 14. An excellent, useful, and effective tool that serves many purposes for any company.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Evelin Q. | Analista de datos, Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2019

**What do you like best about Bitrix24?**

I really like Bitrix24 for its excellent and well-organized features, among which companies, contacts, a schedule for social interactions, an internal search tool, and a group structure for data segmentation stand out, among others. It is convenient for me and my team to manage our daily office tasks and projects, as well as to easily create reports on it. It helps us share important information, is easy to use, and the mobile app works well. I love its beautiful design.

**What do you dislike about Bitrix24?**

What I don't like is that errors often occur when trying to sync with an application for a mobile device, the interface for some new users is often quite confusing, so it takes a long time to learn it, it's also not very easy to set up alerts to help track deadlines during the day, and it's not easy to set up and code a project.

**Recommendations to others considering Bitrix24:**

I RECOMMEND Bitrix 24 WITH CONFIDENCE because it is undoubtedly an excellent product that helps in almost all activities through effective online support, making communication at different levels in the company work smoothly and effectively. In short, if you are looking for software to help organize and enhance communication, consider this tool as your first option; it is very efficient and easy to use.

**What problems is Bitrix24 solving and how is that benefiting you?**

Thanks to this tool, we have been able to maintain smooth internal communication at a national level with other employees. We use it as a social network and project management tool; it improves participation, allows for quick communication, and eliminates the need for multiple programs.

  ### 15. Bitrix24 the best unified platform for projects, messages, online tasks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Candice B. | Accountant, Automotive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about Bitrix24?**

Bitrix24 is the best customizable tool and allows us to organize and follow up with our customers and partners in a very effective way this incredible tool certainly fulfills what it promises we can also sales reports create message templates is amazing and has a mobile solution that It works on your smartphone or tablet whether Android, iPhone or iPad.

**What do you dislike about Bitrix24?**

Bitrix24 is a very complete and easy-to-use tool. I have nothing to dislike it.

**Recommendations to others considering Bitrix24:**

I always recommend Bitrix24 to my partners since it is a very useful tool for our day to day we can have everything more organized and under a completely secure follow-up we can send instant messages we have a shared calendar reports of the tasks accounts with fantastic features you will not regret of using Bitrix24 

**What problems is Bitrix24 solving and how is that benefiting you?**

Thanks to this incredible platform, my work is more efficient since we can have a daily agenda planning events and the complete set of tools is hosted by the cloud, we can search to store documents and other files, we can also send individual or group emails to our clients We can track the tasks to give a better progress to our projects if doubt is the best

  ### 16. Project, time and work management.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antonela N. | Account Leadership, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about Bitrix24?**

It is an application that provides us with a very complete set of tools, destined to the administration of the equipment as such and the interpersonal communication with our clients in order to evaluate the impact obtained instantly and evaluate in case of requiring editions or improvements in what it concerns the labor management and the fulfillment of the objectives set by means of the planning carried out, it is quite simple to configure reports and its utility is totally intuitive, its platform allows to customize based on the requirements of the company. This application is the perfect tool to manage our projects, time and work, also offers a totally free platform and its limitations are not so wide.

**What do you dislike about Bitrix24?**

My only complaint is based on how poor the technical service is, they do not offer a guarantee for the recovery of the system in case such could happen and the truth is that all the doubts that we have presented regarding the system we have had to solve intuitively Because we do not get a response from the technical service and this generates a lot of insecurity because we consider it as a company that we are not using it correctly or we are not even taking advantage of the important tool that should be used.

**Recommendations to others considering Bitrix24:**

It is a recommended software for any company that seeks to optimize their daily activities and even strengthen interpersonal relationships, establishing and complying with regular communication channels (even with the client). Totally suitable for teamwork, it is worth the investment.

**What problems is Bitrix24 solving and how is that benefiting you?**

We use it mainly to organize and plan our marketing plans, it also helps us when taking these plans into action, when making calls and campaigns via email, it completely simplifies our work and makes the day much more enjoyable.

  ### 17. Bitrix24, all in one project management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andrea E. | Responsabile sviluppo web, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2019

**What do you like best about Bitrix24?**

Bitrix is a full desktop experience, let you manage your work with colleague in a pretty way. All you need is there, with an easy to use side menu. Bitrix24 could be extended using third party apps that makes you connected eg. with your calendar, your contacts list or else your slack app and much else.

**What do you dislike about Bitrix24?**

Bitrix is maybe much complicated for first time users, but the tutorial could help them to understand the main features

**Recommendations to others considering Bitrix24:**

Bitrix24 is what you need for complete work management, but maybe could be so much for you. Consider how much functionalities you need before buy a subscription. The free trial could help you choose if is worth in.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 let us manage work in one place only, let you share files, collaborate with colleagues or what else we need.

  ### 18. Bitrix24 has the features you are looking for!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joseph J. | Master of Business   Administration (MBA), Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about Bitrix24?**

In Bitrix24 you can create forum threads, I like it because there is a template for each scenario. There is even a template to plan R&D, and there are more than twenty, in turn it contains an individual Design and integrates with other systems to automate marketing campaigns

**What do you dislike about Bitrix24?**

I would like these details that bitrix24 has to be solved, Bitrix24 support team takes a long time to respond and, therefore, it is not very effective, as well as Widgets are not located, which are offered by default to new users.

**Recommendations to others considering Bitrix24:**

Bitrix24 is very suitable for both small organizations and companies bigs, it is much more complete in terms of features and is better suited as a communication tool to function as an internal social network, It is suitable to track the amount of new customers the company has, the prospects for easy monitoring, for internal communication with coworkers

**What problems is Bitrix24 solving and how is that benefiting you?**

It is a great tool that we use in the company to monitor the marketing progress of all our real projects in the marketing departments, as well as as a centralized repository of information about potential clients, clients, competitors and as an internal social network to promote collaboration and registration of relevant information between all areas of the company.

  ### 19. This could be your best solution.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cruz M. | Finalcial Director, Telecommunications, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2019

**What do you like best about Bitrix24?**

bitrix24 has many functions and some modules that can be turned on or off as required, this makes it a great advantage because you can have your projects more organized and perfectly aligned, and at the same time keep the software in a more simple and polished way . It has a great value for money, since it is extremely affordable compared to other systems of the same type, it is cost effective and low cost. Accessible on various platforms, computers, can be accessed through the website, mobile applications and for Windows, Mac and even the Linux platform.


**What do you dislike about Bitrix24?**

Using the tool is not easy to use, it is really complete to implement and learn its management, the language it uses is somewhat complex, but once learned, it is an excellent tool, apart from that the configurations are not very flexible, it is In other words, you cannot configure the system according to the user's needs, it has to work with what the software developers provide, it needs a calendar function to be a little more complete.

**Recommendations to others considering Bitrix24:**

It is an interactive software, very interesting, of some performance, it is something very interesting to implement, it would be a long-term solution, of automation systems and project creation, despite being little known, (compared to others) is A very profitable system that is well worth using, I recommend them to all those who wish to make their purchase.

**What problems is Bitrix24 solving and how is that benefiting you?**

We have used and implemented bitrix with the intention of improving the performance of the tasks, and the long-term projects, it is really worth using it since it helped us a lot to synchronize the entire work team, in several of the departments where it was implemented , its efficiency and sustainability due to its low cost is incredible and very useful.


  ### 20. On the Fence

**Rating:** 3.5/5.0 stars

**Reviewed by:** Colleen O. | Website Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2020

**What do you like best about Bitrix24?**

So far its een easy to use and sign up, start up was a smooth process.

**What do you dislike about Bitrix24?**

The fact that they threaten to close your account frequently. They send a email telling you that your account may get a losed nd after following the link your are en told it is closed.

**Recommendations to others considering Bitrix24:**

Frequently use his application or  lose your account.

**What problems is Bitrix24 solving and how is that benefiting you?**

So far i havent olved much with this platform. I can see the potential yet its frustrating dealing with them closing the ccount or trying to get back to it.

  ### 21. A different CRM with ecommerce features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick F. | Owner/CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2019

**What do you like best about Bitrix24?**

I liked the way it handles email marketing and leads, also the newer version restricted emails to paid customers, the new ecommerce stores feature is a welcome addition, although it takes too much time to implement it, and is limited to templates, no customization. The interface is clean and easy to navigate.

**What do you dislike about Bitrix24?**

The fact the free versions no longer are able to send email marketing campaigns. I was trying to upload products to the new stores, and I wasn't able to use my own html, no way to see underlying html code. If you see my screenshot you will notice, I tried to upload simple html tags and the interface just showed plain text. 

**Recommendations to others considering Bitrix24:**

It's a robust solution, with many innovations, such as the stores, although, I don't know if they will rank your you have to do some SEO. It's a welcome feature though.

**What problems is Bitrix24 solving and how is that benefiting you?**

I use it as an alternative CRM now, and I am also exploiting it’s new stores capabilities. It's easy to upload large contact databases, like my LinkedIn over 21,000 contacts. In the past I was using it to replace the aging SugarCRM, but now I am just testing its new features, as I am not able to send email campaigns as a free user anymore.

  ### 22. why choose bitrix24

**Rating:** 3.0/5.0 stars

**Reviewed by:** Andy T. | Executive Director COO, Telecommunications, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2019

**What do you like best about Bitrix24?**

The best thing we can consider, in relation to bitrix is ​​that its services are totally free, and it has a high range of tools that are highly usable and necessary. You can run your entire business from here, whether large or small. CRM, lead management, website creator, project management, and you can add a group of users even if you have free lan, the best thing is that every day they evolve a little more, and integrate more and better features to the platform.

**What do you dislike about Bitrix24?**

Actually I have no complaints but that is a request that I think many would agree to be implemented, the contracts to send them to customers. That is a big problem for many companies, it would be more comfortable and easy to do that from the application. The other problem is that it has a long learning curve for most people, mainly due to all the functionality, the implementation although it is long, and a bit tedious, helps us improve the systems, and is not usually so expensive. but it must be reflected as a negative point because it is not as easy to learn as we would like.


**Recommendations to others considering Bitrix24:**

It is excellent for managing tasks within your business and also as a tool for managing relationships with your favorite and new customers, it is very good to meet the user's requirements and be reliable for the elobaracion of reports. As an additional it will allow you to integrate communication tools and management tools for the best development of your company. You can try the application without any initial cost from any computer, remember that it is free.

**What problems is Bitrix24 solving and how is that benefiting you?**

Throughout our working time we have implemented several different CRMs and this has more functionality than most of these systems. In general, if you need a free program and many variable options, Bitrix24 is the way to go, we have implemented this system and we are doing great thanks to the large amount of functionality it has. One of the benefits that the program has offered me for my personal use is to make the Gantt chart of a project easily and simply locate the tasks with their dates and this tool makes it automatic, it is perfect for any company or person who wants to use it.

  ### 23. One of the best Project Management Tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Satish P. | Co-Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2019

**What do you like best about Bitrix24?**

Bitrix24's free version provides many features for smaller team such as Project Boards and Kanban. It's a good project management software. I can create teams and assign tasks with deadline. I also get notification once the status changes. I can manage my entire team and see their efficiency right into the Bitrix Dashboard.

**What do you dislike about Bitrix24?**

The website's user interface is not so attractive and modern. Beginner's have to spend some days to get familiar with this tool

**Recommendations to others considering Bitrix24:**

Definitely try this if you have a small team.

**What problems is Bitrix24 solving and how is that benefiting you?**

We use this website for managing all of our Projects. It helps us to track our project tasks easily.

  ### 24. Great for Deal Tracking!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Olympia S. | Senior Search Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2019

**What do you like best about Bitrix24?**

I like being able to track deals in a pipeline with the Kanban-style view. I am able to get a birds' eye view of the deals I have in play and how much money is in my pipeline. I like how I am able to customize the deals and the pipeline to fit my needs. Although it's an unnecessary feature, I like the custom backgrounds.  I especially appreciate being able to use the freemium model without having to upgrade. 

**What do you dislike about Bitrix24?**

I dislike the integration with other calendaring apps and the task management features. I don't necessarily like the intranet communication features either. 

**Recommendations to others considering Bitrix24:**

Determine which tools you actually need and use those, don't try to use every feature if you don't need them or if they don't actually fit your needs. 

**What problems is Bitrix24 solving and how is that benefiting you?**

I am solving the problem of being able to quickly understand how important it is to close each deal based on its value. 

  ### 25. "All in one having a complete solution package"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ali A. | Ali Arshad ( IT MANAGER), Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2019

**What do you like best about Bitrix24?**

My most favorite thing I love about Bitrix24 is its number of free tools out of the box for any size of business. It provides many tools e.g task & projects,customer support, eCommerce & internal communications tool. Client management tool is my favorite tool. It's just fully loaded with a complete solution package for fulfilling all requirements of any organization in the working era.

**What do you dislike about Bitrix24?**

No comments,just because it fulfills all the requirements from basic to advanced which we need.

**Recommendations to others considering Bitrix24:**

Highly recommended to all sized of businesses who want to have a complete solution package at one place.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 just perfectly worked for my organization. It empower my employees to work collaboratively easily faster than before & moreover the quality of communication & managing client or projects are now just in one place & My major problems which I faced that my mostly customer interact with me through Whatsapp & Wechat with their inquires & Bitrix just solve my problem recently by including this feature too in their package.

  ### 26. Bitrix24 provides satisfaction for entrepreneurs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Manuel R. | Bachelor's degree, Business Administration Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about Bitrix24?**

With this tool I have the ability to keep track of my projects, work reports. I can store data and I can consult it with your respective permission. I am also allowed a flow of activities through video calls and instant messaging I can see a summary of all events, and projects. Bitrix24 allows me to investigate the application and examines all the potential it has for my company.

**What do you dislike about Bitrix24?**

Bitrix24 works very well, but in terms of its rapid development it is a bit slow. One of its functions presents difficulties when executing them are not clear enough, it would be ideal to be able to take these functions into account and adjust them for better performance.

**Recommendations to others considering Bitrix24:**

Bitrix24 is simple and easy to use, nothing complicated when installing, we use it in all departments. Also nor allows to have a quantity of storage. In addition we can easily create and manage communications with our customers. So, it increases and gives fluidity to our projects, it has been great.

**What problems is Bitrix24 solving and how is that benefiting you?**

We are using it in our organization since this is of great immensity. With IP telephony it is a feature that presents one of the advantages is to collaborate and communicate better with our customers. We have access to our customers and address specifically for our marketing campaigns.

  ### 27. Bitrix24 Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Derek  R. | Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about Bitrix24?**

Bitrix24 is ​​a good project management platform, maintains communication with employees and customers correctly, and fully tracks all tasks and operations, is an excellent option to communicate with users or with some specific, the Free version is very good for small businesses, and the search engine fulfills its function.

**What do you dislike about Bitrix24?**

They must implement new functions, optimize their interface to be a little faster and not so slow, the animations are good but very extravagant I think they exaggerate a bit, I would like it to be more basic and simple.

**Recommendations to others considering Bitrix24:**

I totally recommend it since it is a good CRM software, and it helps a lot to companies that want to keep track and manage some projects.

**What problems is Bitrix24 solving and how is that benefiting you?**

It has been helpful to manage the projects and keep track of everything, it works correctly and I hope it stays that way.

  ### 28. One of the Best CRM Manager & Marketing Support for Beginners.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2019

**What do you like best about Bitrix24?**

The most important and good thing that i like from the bitrix platform is create FREE websites and also that they offer almost all the other things in the platform for FREE and afterwards you can upgrade to  their flexible plans they provide. Their customer support team is very friendly and they stand by you right from the beginning till end.

**What do you dislike about Bitrix24?**

The one thing i was not ok is that the boring user interface dashboard, i mean to say the ease of using the dashboard looks complex structure type which often feels boring and beginners may opt out to other CRM platform because of this, so i would  like to see some cool and dynamic looking dashboard soon.

**Recommendations to others considering Bitrix24:**

I would like to say that Bitrix 24 is really a good starting place especially for small business startup's and a good helping hand if you are searching for help in CRM area just like i was looking for and it has helped me a lot in developing my business to a new height and so i think it will help other's too.

**What problems is Bitrix24 solving and how is that benefiting you?**

It has solve many problems when i was starting my business in 2018 and till now it has helped me in managing my projects with my remote team and collaborate it efficiently.

  ### 29. Managing the projects is easier, sharing the results to work them as a team.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jose D. | Assistant Finance Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2019

**What do you like best about Bitrix24?**

The work interface in this platform is pleasantly fluid and draws attention to the good design that makes it easier to perform the corresponding operations, work planning and communication is pleasantly supported and has a good support service in different media, the calendar helps to maintain an order of work without delay or mixture with which to confuse the tasks between team personnel who have the ability to perform the same task.


**What do you dislike about Bitrix24?**

The functions that go hand in hand to customize or adapt to the tastes of each user should be more developed, retains a learning difficulty to master this platform if it is first manipulating this kind of tools, at prices for users is a little expensive to acquire the service.


**Recommendations to others considering Bitrix24:**

It is highly recommended to use this platform with which they will facilitate the management of the planned works, a platform with which they will be able to receive technical support adequately according to the learning of how they handle the tools that these offer and can use it optimally. The management of customer data, emails, marketing data, campaigns and customer loyalty, will have greater visualization of monitoring controls and alerts, is a platform with functions for work management that should be considered giving an opportunity before passing the name of Bitrix24.


**What problems is Bitrix24 solving and how is that benefiting you?**

The main solution to which this platform opened the window was the path to follow to make an individual data management for customers after contacting first, with this the database provides us with more focused information on the interests of customers, different and thus communicate appropriately providing services, products and solutions for each different, making the automatic workflow efficiently easier to carry.


  ### 30. Bitrix24 organize your projects in a simple way.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Willie G. | Marketing Specialist, Market Research, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2019

**What do you like best about Bitrix24?**

I like Bitrix24 for all its options. and its interface is very good and manageable, ideal to organize each of the projects, extreme data of the system in an effective, practical and dynamic way, it has been very useful since it fulfills everything that promises for the organization of workflows and project management.

**What do you dislike about Bitrix24?**

You do not have the option of custom fields that generate a bit of clutter, great difficulties to adapt to the software, there is no search engine related to marketing. These are details and tools that must be added to make it easier and more practical to use.

**Recommendations to others considering Bitrix24:**

I recommend Bitrix24 for project management and to be able to correctly organize the workflow.

**What problems is Bitrix24 solving and how is that benefiting you?**

For the moment, I have managed to organize workflows, increase employee communication very effectively and obtain more customer relationships.

  ### 31. Good free option

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2020

**What do you like best about Bitrix24?**

Nice interface, free license with many features, customizable and collaborative.

**What do you dislike about Bitrix24?**

With a lot of resources available, the learning curve for full use of the system can be average.

**Recommendations to others considering Bitrix24:**

A good option for those looking for free solutions to start an implementation.

**What problems is Bitrix24 solving and how is that benefiting you?**

CRM and project management.

  ### 32. Very good software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2020

**What do you like best about Bitrix24?**

Opportunity to give tasks, control all activities within the project or task

**What do you dislike about Bitrix24?**

I did not see any disadvantages of using this software, but I think that it would be better for the company to improve CRM

**Recommendations to others considering Bitrix24:**

You should try to use it and you will feel that is very easy and also it gives opportunity to try in the trial mode

**What problems is Bitrix24 solving and how is that benefiting you?**

With the help of Bitrix24 we were able to optimize our business processes and make our work more effective

  ### 33. An incredible business platform for a full range of communications and CRM needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin T. | Marketing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2019

**What do you like best about Bitrix24?**

I like that Bitrix24 has the capabilities to help our team collaborate on a number of business activities including sales, marketing and planning. The chatting feature is excellent since we can access many valuable productivity extensions such as Kanban boards and calendars. Signing up and using Bitrix24 was not complicated at all. It took less than 10 minutes to get started. I like being able to connect with users and maintain content in the cloud for easy access later from any location.

**What do you dislike about Bitrix24?**

For the premium packages of Bitrix24, the pricing gets quite high. I still think it's a good value and all, just higher than I think the price points should be. Also, getting a understanding of all the different components and knowing how to make them work for specific needs can take lots of time to plan before you have a smooth flow.

**Recommendations to others considering Bitrix24:**

You can maybe try a basic Bitrix24 plan and then see how you and your team work with it. You should be able to upgrade your plan without using information and content that you posted and organized in your basic plan.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 keeps multiple people in our department connected with all critical business tasks and due dates so that we're always on the same page as much as possible. We don't have to hold meetings as much, which is a great time saver. We also don't have any decrease in understanding of events by holding fewer meetings. I'm able to access files and resources more easily by logging in and viewing the shared files and information.

  ### 34. an online tool for business content management and also for internal communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stacy A. | i am a researcher working with a cleaning company, i do reviews on various softwares, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2019

**What do you like best about Bitrix24?**

i can instantly send messages to our clients,customers and coworkers at all times ,to our employees i am able to inform them of their duties and new orders for cleaning services made by our customers ,
it allows file sharing and creation of surveys with this it has enabled me to share information with our customers about our company, how we charge for the cleaning services we offer,this also enables us to get views from our customers about our services through the surveys and also the comment platform offered by this software

**What do you dislike about Bitrix24?**

the price is slightly higher when it comes to purchasing a plan or upgrading the account after expiry of the free trial ,it becomes expensive to maintain it though it is worth it

**Recommendations to others considering Bitrix24:**

get to improve your relationship with customers by using this software for internal communication and also as a customer relationship management tool
it is also an amazing tool available online for free trial ,use in project management and also task management for all types of business and also sizes.
it is secure ,all information shared through this software is stored in an encrypted form assuring total security
it is easy to use !! try it today

**What problems is Bitrix24 solving and how is that benefiting you?**

it allows process automation hence one can target customers with the right content at the right time based on customer location and also needs for example the kind of cleaning services if laundry or house or store general cleaning,this enables us to meet customers needs and preferences at all times
it also allows audio and video conferencing which improves the way of communication by our business ,involving the relevant parties and also those who are far away can also be involved in meeting for important decision making in the business

  ### 35. Managing projects is easy with Bitrix24.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Edward J. | Engineer, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2019

**What do you like best about Bitrix24?**

The best option to manage projects, Bitrix24 gives us many commercial solutions in the cloud, its interface is nice and stable, it is very complete, its registration is free and, of course, there are paid options, it does not offer many functions such as tracking employees, customer interaction, task observation, can actually keep track of everything is impressive.

**What do you dislike about Bitrix24?**

At the beginning, Bitrix24 is somewhat confusing and complicated, but after learning everything is simpler, but I have seen that the lack of some functions and details sometimes becomes slow and difficult to navigate.

**Recommendations to others considering Bitrix24:**

Highly recommended for small and large companies, everything works correctly, to track and manage projects.

**What problems is Bitrix24 solving and how is that benefiting you?**

It has been very good, it helps to keep track of all tasks and project management, it helps keep communication with customers completely.

  ### 36. Bitrix24 in real time through communication channels

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle E. | Chief Operating Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2019

**What do you like best about Bitrix24?**

Real-time support through most popular communication channels, such as networks social networks, messaging, telephony, email or live chat, your cargo planning work to external users is great, their access to the source code and additional tools stand out, like the e-learning assistance service and integration and customization options. They also have excellent real-time assistance tools that keep their customers happy to return for their products or services

**What do you dislike about Bitrix24?**

The personal price is a bit high which makes it difficult for individual customers to obtain the service, their organization system is a bit confusing monitoring and alert, sometimes not being activated makes us lose time in the realization of manual tracking of our work

**Recommendations to others considering Bitrix24:**

We recommend giving this powerful tool an opportunity, given that it provides the adequate technical support in the classic communication channels of our clients very easily, as well as the electronic mail, telephone and text messages can be handled. We can also manage customer relationships, budgets, billing, marketing emails, sales management and more. Finally, manage the customer acquisition and loyalty campaigns more easily

**What problems is Bitrix24 solving and how is that benefiting you?**

We only thought about solving after sales service and / or customer service, to formulate personalized websites, have a better record of calls and emails, this is why we use Bitrix24, this powerful software allowed us to maintain interest in our current customers and futures, organize and manage projects, among other things very important for us

  ### 37. Bitrix24

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jhon M. | ODOO, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2019

**What do you like best about Bitrix24?**

What I like the most is that I can manage projects in a more efficient way by maintaining control and monitoring of the tasks assigned to the members of a project, in this case the Ministry's systems development team. I can also divide the members into different groups according to the function they perform. It is possible to track the time of a task and where each member of the group intervenes and unite the activities carried out to control the development and completion of the task. Other things that Bitrix likes is that all the information is in the cloud, therefore, each member can access the information by connecting to the cloud with any device with an Internet connection. It also has chat to keep the group informed, contact management and many other features.

**What do you dislike about Bitrix24?**

Although at the beginning Bitrix offers you a totally free basic package, as you develop and control the projects, the limitations of the number of users and other functionalities begin, which leads you to acquire another package canceling a payment and they are very expensive. In other words, they offer you a free solution, but in the end you must abandon the information and use the application or pay a large sum of money to continue interacting with the application. Other negative aspects, is that if you have the free version, the technical service is very limited, so when a problem arises, you should look for the solution yourself. You must also have a staff with knowledge of servers, since you must manage the storage and processing of data yourself

**Recommendations to others considering Bitrix24:**

If I would recommend it to companies that manage several complex projects to monitor and follow up. When they must have permanent communication with their members at any time, regardless of where they are, thanks that the application is in the cloud and can be accessed from any data processing device that has an internet connection. Ideal to be able to consult the progress of the tasks that make up the project graphically with alerts of compliance or failure of tasks, manage Contacts, invoices associated with the draft. It is ideal for monitoring and controlling projects.



**What problems is Bitrix24 solving and how is that benefiting you?**

The main benefit is that it can control the execution of the Ministry's development projects in an application that supervises each member of the project, the assigned tasks and the control of the time and progress of the same. Previously, it was difficult to control and merge the activities developed by the programmers to determine if a programmer had fulfilled the assigned tasks and in the stipulated time. Other benefits, is that group members have no excuses to have to account for the tasks assigned, since the application is in the cloud and programmers can access it from any device that has an Internet connection.

  ### 38. "MULTIFUNCTIONAL" product with advanced and well-developed features for teamwork

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jhoanna G. | Analista de soporte para TI, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2019

**What do you like best about Bitrix24?**

I like this tool because it provides a great deal of ease for sharing information and effective communication that is very comfortable and in real-time among the members of our team at both national and international levels. It also provides audio and video communication, which is also useful when we communicate with senior managers to gain a better understanding and resolve various technical or any other issues that arise. It is also very useful for various small and large updates. In summary, Bitrix24 has reduced the various tasks within our organization; you don't have to wait for an email to get work done, you can ping a particular member and carry out your work through the system.

**What do you dislike about Bitrix24?**

What I dislike is that it doesn't allow for much customization: what you see is what you get, and I would like it to offer a training schedule with enrollment management, and finally, the additional features require certain resources, but they are not used.

**Recommendations to others considering Bitrix24:**

I recommend this versatile and efficient utility as it is suitable for both small organizations and large companies, since its price aligns with the number of users, meaning you only pay for the service received from the system. It is suitable for maintaining premium and real-time communication in any company worldwide, covering the perspectives of easy tracking for internal communication with coworkers and team members, and also helps track the progression of any project.

**What problems is Bitrix24 solving and how is that benefiting you?**

The problems that are solved daily with the good use of this tool include being able to effectively manage the tasks assigned to my colleagues at a national and international level and to keep a good track of the progress and updates of any project. Tasks can always be assigned to any employee very quickly and stay informed of everything that happens in real time, which substantially improves the company's performance.

  ### 39. A tool for business content management and for integrating internal communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naomi W. | i am a reviewer and i am working with a tour company , i do reviews on various softwares , Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2019

**What do you like best about Bitrix24?**

it has made it easy for me to handle teams's task for example tour guards on duty ,just over my mobile phone,i can easily share information files with them incase of any updates in our tour company and get comments and replies from them of which i am instantly notified
i am also able to carry out surveys on the services offered by our tour company for example i was able to survey on the quality of our accommodation services and really went through it successfully using Bitrix 24 app
i also get status updates instantly and am also able to know the coworkers who are online at a particular time in case i want to communicate

**What do you dislike about Bitrix24?**

i do not like the way they offer their technical support support ,it is really not competent and also there are alot of mulfunctions sometimes causing n inconviniences
i feel bad that some small enterprises may not be able to maintain the software after the expiry of the free version due to the slightly high price for purchasing another one and maintaining it.

**Recommendations to others considering Bitrix24:**

Get to improve and manage your customer relationship by using this software that allows you to interact with them and they also get to know more about your company and also the products and services you offer.Curb competition!!!
it is also a great  app for project and also task management,it will enable you create and work on your projects well and also manage tasks carried out in your business to ensure it runs so smoothly and contributes to  its success

**What problems is Bitrix24 solving and how is that benefiting you?**

it supports various types of files hence information can be uploaded and shared easily to others with any type of file version
it has reduced incidences of information getting distorted or mishandled since it stores encrypted files thus attracts more users due to assured security
it also has a comment platform where i am able to read the views of people on the information i posted about our tour company , and this aids in proper decision making

  ### 40. Bitrix24 My opinion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2019

**What do you like best about Bitrix24?**

It is a great tool to communicate with our colleagues and the truth is that the great variety of options they have are excellent, since with it you can assign tasks and you can carry out a schedule of activities that helps us to be very efficient and to be able to carry out all the activities in the estimated time, plus it always notifies us when an activity has been completed. Excellent program for the company.

**What do you dislike about Bitrix24?**

It is a very good application, the detail is that for new people it can be overwhelming since the great amount of options that it has can be confusing for them, and also the configurations are not very flexible, so it can feel that sometimes the application is not adapts to needs so easily. But excellent rest.

**Recommendations to others considering Bitrix24:**

Bitrix24 is an application that gives a lot of tools to streamline the administrative processes of companies that greatly helps and facilitates the communication of all work teams, it is always being optimized and improved, everything on the platform is very complete, if They want a platform to help them communicate with customers and co-workers. This is the platform they need.


**What problems is Bitrix24 solving and how is that benefiting you?**

Well it has helped us with many things, we can schedule, tasks, contact customers, make video conferences, make file differential, share files, and also design projects, the only issue is their learning difficulty. It is very complete program.

  ### 41. Organize Tasks and use efficiently.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mehmet V. | Senior Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2019

**What do you like best about Bitrix24?**

Bitrix24 is a program that allows us to visualize pending tasks and commitments made with our customers. This is because it has automation services that allow you to send e-mails that contain relevant information to specific people based on their activities and location. It makes it extremely easy to check the activities developed by programmers to determine whether a programmer is performing assigned tasks.

**What do you dislike about Bitrix24?**

The price is a bit higher when it comes to buying a plan or updating your account, it is expensive to keep. In addition to the above, I don't like the fact that your organization's system is a bit difficult to monitor and alert, because sometimes the lack of activation makes us time-consuming to manually monitor our work.

**Recommendations to others considering Bitrix24:**

It also allows me to divide the members into different groups according to the strength of each member. Also support in real time through the most popular communication channels such as social networks, messaging, phone, email or live chat.

**What problems is Bitrix24 solving and how is that benefiting you?**

I like Bitrix24 very much because I can manage the development team in this situation, while maintaining control and monitoring of the tasks assigned to the project team. They also chat to inform the group, maintain contact management and many other features.

  ### 42. Organizes workflow efficiently

**Rating:** 4.5/5.0 stars

**Reviewed by:** John M. T. | Assistant Store Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2019

**What do you like best about Bitrix24?**

I like the ability to organize the work flow, organize projects very well, has really useful functions for this type of process, it is very easy to use, the capacity of the calendar is very good and makes it easier to maintain the workflow without delays, besides that the user interface is very attractive visually.

**What do you dislike about Bitrix24?**

The only thing that I did not like about this tool is that the learning curve is a little slow and, you have to dedicate a considerable time to be able to make the most of this software. Another thing that I think can be improved is the ability to customize some functions would be good to have greater freedom to adapt things to my liking.

**Recommendations to others considering Bitrix24:**

This work tool is well designed, the user interface is very intuitive and the ability to organize the work schedule is fantastic.

**What problems is Bitrix24 solving and how is that benefiting you?**

We have solved the problem of workflow organization, we were also able to correctly create a database of clients to which we can access at any time that is needed, the function for the management of companies is very useful, with this function we improve the results in the flow of automation of our sales capacity.

  ### 43. Bitrix24 practical and safe.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Orville D. | Financiële functies, Enterprise (> 1000 emp.)

**Reviewed Date:** September 02, 2019

**What do you like best about Bitrix24?**

I love Bitrix24 for its good design as smooth as project management and the CRM solution, it's really good and powerful, I can optimize the company's processes, all its functions are well optimized, it allows employees to track and then assign them specific tasks. This collaboration platform is pleasant and works very well.

**What do you dislike about Bitrix24?**

Its price is very high, so I don't think it's very profitable for most users. It has some drawbacks, such as its interface which needs to add more details because it is generally slow at times, nothing that can't be solved with optimization. The app is not the same as the web version; once you have finished ordering a task, you can no longer modify it.

**Recommendations to others considering Bitrix24:**

Try it once and for all, it is a good and very reliable platform, it is generally complicated at first, but then everything is simple, it is good and it works properly, I recommend it.

**What problems is Bitrix24 solving and how is that benefiting you?**

You have done an excellent job. I can track our progress at different stages, sales, project management, the platform has been very collaborative.

  ### 44. All on one page.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathaly M. | Counted, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2019

**What do you like best about Bitrix24?**

Bitrix24 consists of many functions and modules that can be activated or deactivated as necessary, which is a great advantage since it facilitates the management of your projects while keeping the software simple. The implementation and learning of the software are very easy. It can be accessed through the website, mobile applications and desktop applications for Windows, Mac and even the Linux platform. I love Bitrix24 because it has many excellent features, but the biggest advantage I've used is an all-in-one solution. We have a chat there, we can work with agreements, create schedules, assign tasks easily and track progress in a specific job with the history and recent actions taken by the responsible person. Personalization Even in a free plan, bitrix24 leaves a lot of space to adjust the platform to the focus of the companies. You can create teams and spaces and plan sales and development processes.

**What do you dislike about Bitrix24?**

I really have very few complaints about Bitrix24. The notification system of the application is a bit annoying because every time I log in, I see the same notifications again and again at some point. So that needs to be fixed. I must also say that it is expensive software to maintain.

**Recommendations to others considering Bitrix24:**

This is a stellar tool for medium-sized companies or small stores that are growing and growing. Bitrix offers great features, basically everything you might need from a CRM and it's easy to update. In summary, if you are willing to obtain value for your money, you will find it very difficult to find more value for money than the one offered by Bitrix 24.

**What problems is Bitrix24 solving and how is that benefiting you?**

My general experience with Bitrix24 is very good. It helps me and my organization to track each project very efficiently. We use this application daily. This is one of the essential applications for each team. I must say that Bitrix24 has reduced the physical and psychological stress of team members and management, providing the opportunity to take advantage of the time saved for additional responsibilities. We love this software.

  ### 45. Bitrix24 full task manager companies with CRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danny Yoxelin M. | Creating pdf Adobe Acrobat Reader, Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2019

**What do you like best about Bitrix24?**

this tool is so good that I like many features that it provides as services, there is one in particular that is the one I like most that Bitrix24 helps you build your own website to offer products or just let you know if you are a small company with a web page and it is so easy to create that you do not have to have any kind of programming experience I really like this website construction to help a lot of Bitrix24's entrepreneurial users like many other features that I like such as reports, time management and of tasks, CRM among many good features that this application has very good

**What do you dislike about Bitrix24?**

this tool Bitrix24 is so good that there are very few things that can displease me but I have to speak something that I dislike is that the tool that has to have many very good features and that meet the needs almost in your part of the company is that the amount of users that allows the application on their aircraft is very little in the amount this has to have to buy the Professional option that are unlimited users with a value of $ 200 per month this cost for a very short period well fine but it becomes a bit expensive over time and Bitrix24 can raise its rates without any problems in the future for this reason companies companies create their own program hiring staff or software and technology companies

**Recommendations to others considering Bitrix24:**

My recommendation would be to evaluate the possibility of increasing the number of users in the plans so that the company will pay a lower plan and not the unlimited one (professional) since some companies the problem is not the space or the functions but the number of people that We use the tool and practically the very expensive sale only by the number of users and not by the functionalities and space capacity of said plans

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 has been the functionality of mobile app mode I can calmly install the application on my phone or table and enter with my user I can see the task panel and the entire web application on my mobile phone with a simple internet connection or data of the cellular this gives me a great benefit that any part of the city without having a computer nearby I can read my activities and the working group when I have to make a meeting outside the offices this is really beneficial

  ### 46. Our tasks, work commitments, are organized by Bitrix24

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oriana Yarima S. | coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2019

**What do you like best about Bitrix24?**

He has generously contributed to our work flow very efficiently, he has established positive changes in our business activities, with his calendar he has organized each of our activities on time, without neglecting each task, we can share the data, make contact with our clients through voice message, data, videos and thus receive any message instantly, directs our tasks programmatically, our businesses are optimized, it is easy to use software, its interface is very attractive for administrators, it has been a primary alternative to streamline our business and activities with our employees.

**What do you dislike about Bitrix24?**

When it is opened in Android phones it is placed very heavy to open or manipulate each management, they must solve this problem by making a light application to speed up the time to work, its interface deserves a better job to make it more interesting to the administrator , their costs of their plans are very expensive, they should look for ways to lower their economic values.

**Recommendations to others considering Bitrix24:**

We invite you to have this software, because its functions help the company to strengthen the processes that are carried out to employees and pending tasks within the work of each worker, allows us to communicate and be in contact with customers and suppliers of our company.

**What problems is Bitrix24 solving and how is that benefiting you?**

This tool has been very useful, where it allows us to visualize our pending tasks and our commitments before our employees, organizes structurally by means of the agenda each activity in a form organized by dates and times, thus being in tune with the day-to-day work of our company.

  ### 47. Project management and CRM solution.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa  S. | Counter, Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2019

**What do you like best about Bitrix24?**

Bitrix has the ability to scale in different functional areas as companies grow. The product is very extensible, well thought out and lends itself extremely well to smaller companies, as well as to medium-sized companies. Bitrix offers great features, basically everything you might need from a CRM and it's easy to update. It integrates with MailChimp and other platforms that we are using, which is convenient. It has more to offer than most CRMs. You will get track of your customer base. The best part is that most companies can use the free version to do everything.

**What do you dislike about Bitrix24?**

The notification system of the application is a bit annoying because every time I log in, I see the same notifications again and again at some point. So that needs to be fixed. Sometimes, if there are Internet problems, the task is not captured. If there are completed projects, they should be able to be classified as successfully completed projects instead of deleting them all together. And it's uncomfortable that sometimes you have trouble setting the start time.

**Recommendations to others considering Bitrix24:**

This is a stellar tool for medium-sized companies or small stores that are growing and growing. It fits perfectly in that space where you have some money to spend on worthwhile products, but not the absurd amount of money you would have to spend on "business class" tools, such as Oracle and SAP. Having said that, for smaller companies or for new companies it is too complex and has a too large learning curve. In short, if you are willing to get value for your money, you will find it very difficult to find more value for money than the one offered by Bitrix 24. It helps me and my organization to track each project very efficiently. This is one of the essential applications for each team, I recommend it.

**What problems is Bitrix24 solving and how is that benefiting you?**

I use it to manage my teams and tasks. He has almost all the things available that he needed. The features I use are task management, calendar, Birtix24 unit and webmail. I can create tasks with timelines. It shows the stage of each task and its timeline that is on time or pending. Project management is very good for creating diagrams. In the employees section you can configure the structure of the company in the form of departments and can assign employees in departments. We have been using them to control mainly the administration of tasks in the different IT solutions that we are developing in the day-to-day work. And it has been very effective so far. The tool itself is very well made, well supported and flexible. It saves a lot of effort in the team to control the status of different projects.

  ### 48. Ideal for small and medium businesses in a wide range of sectors

**Rating:** 4.0/5.0 stars

**Reviewed by:** alexander a. | Marketing and Creative Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2019

**What do you like best about Bitrix24?**

Bitrix24 is very solid and helps keep the company aware of any situation, makes it very easy to follow our customers and control them, each value defined by the user has its own view, it is very easy to extract data from other systems using bases of data, my team became very familiar with this software and now we schedule meetings, calls and video calls. 

**What do you dislike about Bitrix24?**

While it is true that Bitrix24 is easy to use in almost all aspects I think it lacks integration, since it does not integrate well with other applications and it would be great to work on it as well as its customer service support they should modernize it is difficult to establish a conversation in real time.

**Recommendations to others considering Bitrix24:**

This software is designed for companies to grow with confidence, is also based on the cloud and is compatible with Android and iOS systems, is incredibly flexible, you will see how your company is organized immediately.

**What problems is Bitrix24 solving and how is that benefiting you?**

Basically Bitrix24 has solved something very important and valuable in my company as it is the time factor, so it has made us more efficient, it also generates confidence in our customers due to its flexibility and the easy follow-up that we do to each one, It keeps all the emails in the client file and it is fabulous.

  ### 49. Bitrix is one stop solution to manage business, employees, projects and task management 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sushma R. | PHP Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2019

**What do you like best about Bitrix24?**

Bitrix is very easy to use and one stop solution for business. It has many features like attendance management, project and task management, etc. But I liked the most is its task and project management. I can manage my task and projects easily. It timely sends the notification of urgent tasks, projects, and assignment. It is very user-friendly. It is a really good software to use for business purpose.

**What do you dislike about Bitrix24?**

First of all is Its price is to high for small business
Need to improve User Interface and 
very much time consuming to learn and confusing also.
Its loading time is slow, need to work on it

**Recommendations to others considering Bitrix24:**

Bitrix is really good and useful software for business purpose. One should definitely  go with this product.

**What problems is Bitrix24 solving and how is that benefiting you?**

It is very useful system to work with as we can manage all things in single place only like employee management, their attendance, Task and assignment management. With this help we can keep track on team members' assigned task and many more. It is really very useful software

  ### 50. Real-time communication channels

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about Bitrix24?**

this tool allows us to create tasks and send them through instant messages to customers and co-workers, allows you to share files, create surveys and thus maintain a more active and real communication. It is very easy to use for everyone. We can communicate effectively through group chat between our team in this software. 

**What do you dislike about Bitrix24?**

What I think is negative is the price, it's a bit expensive. 

**Recommendations to others considering Bitrix24:**

I recommend this work tool because it is well designed, its interface is very intuitive and the ability to organize work schedules is fantastic, it is a better way to have communication with customers and employees. 

**What problems is Bitrix24 solving and how is that benefiting you?**

We are using this platform to maintain a more effective communication within the company, send tasks to the workers and thus perform a better job, Another benefit is that group members should not resend assigned tasks because the application is in the cloud and programmers can access it from any device that has an Internet connection.


## Bitrix24 Discussions
  - [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote
  - [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote
  - [Why apk slow proces](https://www.g2.com/discussions/why-apk-slow-proces) - 1 comment, 1 upvote
  - [Can you implement the indentation of bullet lists](https://www.g2.com/discussions/50972-can-you-implement-the-indentation-of-bullet-lists) - 1 comment, 1 upvote
  - [How does Bitrix24 work best?](https://www.g2.com/discussions/how-does-bitrix24-work-best) - 1 comment, 1 upvote

- [View Bitrix24 pricing details and edition comparison](https://www.g2.com/products/bitrix24/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-07-17+12%3A27%3A55+-0500&secure%5Bsession_id%5D=93412a5d-6181-46fa-9ab5-032502d3fb08&secure%5Btoken%5D=f2eaa4faadbf3174e1acad5e660b6f328b3cedb68b12eb6c322dd554bf74f51d&format=llm_user)
## Bitrix24 Integrations
  - [1C EV Charging](https://www.g2.com/products/1c-ev-charging/reviews)
  - [3CX](https://www.g2.com/products/3cx/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Asterisk](https://www.g2.com/products/asterisk/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [ChatArchitect](https://www.g2.com/products/chatarchitect/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ComplyAdvantage](https://www.g2.com/products/complyadvantage/reviews)
  - [Data Studio](https://www.g2.com/products/data-studio/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews)
  - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews)

## Bitrix24 Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting

**Presenter Tools**
- Live Preview
- Notifications Blocker
- Remote Control
- Switch Presenter

**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor

**Tasks**
- Tasks
- Details
- Priority

**Communication**
- Chat
- Discussions
- External
- Feedback
- Announcements

**Collaboration Tools**
- Screen Sharing
- Presentations
- Live Chat
- Hand Raising

**Calendar View**
- Multi-Calendar View
- Customizable Viewing

**Agentic AI - Kanban Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies

**Customizations**
- Templates
- Drag and Drop
- HTML Input
- Domain Name

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Conferencing

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations

**Kanban Boards**
- Kanban Cards
- Drag and Drop
- Visibility

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Meeting Coordination**
- Scheduling
- Recording
- Participant Permissions
- One-Click Join

**Shared Calendar**
- Calendar Collaboration
- Multiple Calendar Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling

**Growth**
- SEO
- Site Analytics
- Marketing Tools
- E-Commerce
- Hosting

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Content **
- Idea Recommendation
- Content Generation
- Form Generation

**Application Tools**
- Password Protection
- Recording
- In-Browser Application

**Planning**
- Workflow
- Backlog
- Optimization

**Controls**
- Custom Views
- Followers
- User Management
- Calendars
- Public Sharing

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**Accessibility**
- Screen Reader Compatibility
- Keyboard Shortcuts

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards

**Content**
- Email Integrations
- Content Management
- Permissions
- WordPress Tool

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Product Type**
- Standalone Application
- Plugin

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Support**
- Customer Support

**Integration**
- Sync Multiple Calendars
- Import Events
- Software Integrations

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Agentic AI - Screen Sharing**
- Decision Making

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity
- Offline Mode

**Notifications**
- Customized Calendar Notifications
- Location-Based Alerts

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Calendar**
- Cross-system Integration

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

## Top Bitrix24 Alternatives
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