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Amity

Amity Alternatives & Competitors

(20)4.5 out of 5

Looking for alternatives to Amity? Tons of people want Customer Success Software to help with playbooks, custom triggers, and surveys. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Customer Success Software that reviewers voted best overall compared to Amity. Based on reviewer data you can see how Amity stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. ChurnZero, Gainsight, Totango, and HubSpot Service Hub are the most popular alternatives and competitors to Amity.

Top Alternatives to Amity

  • ChurnZero
  • Gainsight
  • Totango
  • HubSpot Service Hub
  • ClientSuccess

Top 20 Alternatives & Competitors to Amity

    #1
    #1
  1. ChurnZero

    (416)4.7 out of 5
    Optimized for quick response

    ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.

    Categories in common with Amity:
  2. ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.

    Categories in common with Amity:

    Devon B.
    DB
    Relatively intuitive to learn, once you are able to wrap your mind around everything working out of segments everything falls into place.

    Reviewers say compared to Amity, ChurnZero is:

    Slower to reach roi
    Easier to set up
    More usable
    #2
    #2
  3. Gainsight

    (736)4.4 out of 5
    Optimized for quick response

    A complete customer success platform

    Categories in common with Amity:
  4. A complete customer success platform

    Categories in common with Amity:

    DG
    Ease of Use , customer support, journey orchestrator

    Reviewers say compared to Amity, Gainsight is:

    Slower to reach roi
    More expensive
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Totango

    (340)4.3 out of 5
    Optimized for quick response

    Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with Amity:
  6. Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with Amity:

    UI
    The customizable views to capture fields of interest.

    Reviewers say compared to Amity, Totango is:

    Slower to reach roi
    More expensive
    More usable
    #4
    #4
  7. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Amity:
  8. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Amity:

    Sunil S.
    SS
    HubSpot's Service hub is a mind-blowing tool. The best part about HubSpot is how easy it is to use the amazing features. Literally, everything one wishes to achieve with HubSpot can actually be...Read more

    Reviewers say compared to Amity, HubSpot Service Hub is:

    Slower to reach roi
    Easier to set up
    More expensive
    #5
    #5
  9. ClientSuccess

    (153)4.6 out of 5

    ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

    Categories in common with Amity:
  10. ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

    Categories in common with Amity:

    Casey W.
    CW
    Engagements in the platform are easy to track and manage.

    Reviewers say compared to Amity, ClientSuccess is:

    Slower to reach roi
    Easier to set up
    More usable
    #6
    #6
  11. Accelo

    (242)4.4 out of 5

    Manage your entire business from one simple place. From prospect to payment, automate your processes and gain the visibility you need to grow your business.

    Categories in common with Amity:
  12. Manage your entire business from one simple place. From prospect to payment, automate your processes and gain the visibility you need to grow your business.

    Categories in common with Amity:

    FF
    Accelo is quite useful software when it requires automation in repeatable processes that an organization acquires, precisely when it comes to professional work sections, which means a delicate area...Read more

    Reviewers say compared to Amity, Accelo is:

    Slower to reach roi
    More expensive
    More usable
    #7
    #7
  13. Natero

    (50)4.1 out of 5

    Natero helps Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort.

    Categories in common with Amity:
  14. Natero helps Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort.

    Categories in common with Amity:

    UI
    It has been very easy to track customers across many metrics to stay on top of my accounts

    Reviewers say compared to Amity, Natero is:

    Slower to reach roi
    More expensive
    Better at support
    #8
    #8
  15. WorkRamp

    (196)4.3 out of 5

    WorkRamp is a modern training software that helps growing customer facing teams onboard, train, and certify their employees. The platform empowers reps to be more productive by taking training and knowledge materials to where they already work like SFDC, Slack and Chrome. Paired with dynamic and engaging learning paths and certifications, WorkRamp starts having an impact on team success immediately.

    Categories in common with Amity:
  16. WorkRamp is a modern training software that helps growing customer facing teams onboard, train, and certify their employees. The platform empowers reps to be more productive by taking training and knowledge materials to where they already work like SFDC, Slack and Chrome. Paired with dynamic and engaging learning paths and certifications, WorkRamp starts having an impact on team success immediately.

    Categories in common with Amity:

    AC
    It houses all our training modules for our BDR team to go from new reps all the way to be ready for sellers. Huge fan of it being the central hub for training any skill.

    Reviewers say compared to Amity, WorkRamp is:

    Slower to reach roi
    Easier to set up
    More usable
    #9
    #9
  17. Planhat

    (110)4.7 out of 5

    Planhat is a Customer Success Platform built to make Customer Success simple.

    Categories in common with Amity:
  18. Planhat is a Customer Success Platform built to make Customer Success simple.

    Categories in common with Amity:

    Wiebke R.
    WR
    The Health Score and the possibility to include usage from our platform/customers data in it. The Health Score helps me to have a good and quick overview of the "health status" of my...Read more

    Reviewers say compared to Amity, Planhat is:

    Slower to reach roi
    Easier to set up
    More usable
    #10
    #10
  19. UserIQ

    (107)4.4 out of 5
    Optimized for quick response

    Automated and effective in-app data engine and engagement tool

    Categories in common with Amity:
  20. Automated and effective in-app data engine and engagement tool

    Categories in common with Amity:

    Raul  V.
    RV
    ToolTips that give end users a quick insight as to the purpose and benefit of a certain feature.

    Reviewers say compared to Amity, UserIQ is:

    Slower to reach roi
    More expensive
    Easier to set up
    #11
    #11
  21. ProfitWell

    (124)4.9 out of 5

    ProfitWell provides subscription and SaaS metrics that are 100% accurate and absolutely free. Sign up takes 1-click, giving you access to your monthly recurring revenue, churn, lifetime value, and all of your other necessary subscription financial metrics. Integrates with Stripe, Braintree, Zuora, Chargebee, Chargify, Recurly, and others with the ProfitWell API.

    Categories in common with Amity:
  22. ProfitWell provides subscription and SaaS metrics that are 100% accurate and absolutely free. Sign up takes 1-click, giving you access to your monthly recurring revenue, churn, lifetime value, and all of your other necessary subscription financial metrics. Integrates with Stripe, Braintree, Zuora, Chargebee, Chargify, Recurly, and others with the ProfitWell API.

    Categories in common with Amity:

    Alan G.
    AG
    Clarity of information, speed of customer service.

    Reviewers say compared to Amity, ProfitWell is:

    Easier to set up
    More usable
    Easier to admin
    #12
    #12
  23. Strikedeck

    (48)4.5 out of 5

    Strikedeck is a Customer Success solution that easily implements all of business processes and data fields to increase customer engagement with workflow automation and personalization.

    Categories in common with Amity:
  24. Strikedeck is a Customer Success solution that easily implements all of business processes and data fields to increase customer engagement with workflow automation and personalization.

    Categories in common with Amity:

    AI
    Strikedeck pulls data from multiple sources so I don't have to hop between tabs and spend more time looking for information.

    Reviewers say compared to Amity, Strikedeck is:

    Slower to reach roi
    Easier to set up
    More usable
    #13
    #13
  25. Bolstra

    (40)4.3 out of 5
    Optimized for quick response

    Bolstra is an agile customer success management platform that helps companies plan, manage and engage with their customers.

    Categories in common with Amity:
  26. Bolstra is an agile customer success management platform that helps companies plan, manage and engage with their customers.

    Categories in common with Amity:

    Jim J.
    JJ
    The Bolstra team really worked hard to make us successful in our implementation and roll out of the tool. I had direct access to the executive levels of their company when I needed it. Our Customer...Read more

    Reviewers say compared to Amity, Bolstra is:

    Slower to reach roi
    Easier to set up
    Better at support
    #14
    #14
  27. TaskRay

    (98)4.4 out of 5
    Optimized for quick response

    TaskRay helps businesses onboard customers faster and more efficiently. By using TaskRay’s templating and automation functions high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses can build systems that scale whether they have 100 customers or 10,000 customers.

    Categories in common with Amity:
  28. TaskRay helps businesses onboard customers faster and more efficiently. By using TaskRay’s templating and automation functions high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses can build systems that scale whether they have 100 customers or 10,000 customers.

    Categories in common with Amity:

    JS
    Before TaskRay we were tracking our projects via excel and multiple emails between clients and consultants. Now all history is easily accessible in one place for all our consultants to view and...Read more

    Reviewers say compared to Amity, TaskRay is:

    Slower to reach roi
    Easier to set up
    More usable
    #15
    #15
  29. ZoomInfo InboxAI

    (80)4.1 out of 5
    Optimized for quick response

    ZoomInfo InboxAI recommends playbooks based on your data, provides health score and retention probability, coaches your team to be proactive and assists them when out reaching their customers. Days to implement in your Salesforce and Gainsight (optional).

    Categories in common with Amity:
  30. ZoomInfo InboxAI recommends playbooks based on your data, provides health score and retention probability, coaches your team to be proactive and assists them when out reaching their customers. Days to implement in your Salesforce and Gainsight (optional).

    Categories in common with Amity:

    Yonatan M.
    YM
    Seeing what was emailed to the specific lead, when it was emailed, and what was the content of the email. I think that the integration in SFDC adds a lot of value in understanding who is talking to...Read more

    Reviewers say compared to Amity, ZoomInfo InboxAI is:

    Slower to reach roi
    Easier to set up
    More usable
    #16
    #16
  31. Skilljar

    (70)4.7 out of 5
    Optimized for quick response

    Skilljar is an easy way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise).

    Categories in common with Amity:
  32. Skilljar is an easy way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise).

    Categories in common with Amity:

    Erynn B.
    EB
    We've been using Skilljar for the past three years and can't imagine switching vendors. They are a true partner in helping us realize our vision for educating our users. They are also some of the...Read more

    Reviewers say compared to Amity, Skilljar is:

    Slower to reach roi
    Easier to set up
    More usable
    #17
    #17
  33. Klient PSA

    (63)4.4 out of 5

    Klient helps companies transform service delivery and client success with our next-generation Professional Services Automation (PSA) solution built 100% native on the industry's leading cloud platform from Salesforce. Krow provides a complete PSA solution by combining project management tools with resource planning, time & expense, time-off management, billing, social collaboration, document sharing, and analytics delivering a 10x faster deployment than traditional PSA solutions.

    Categories in common with Amity:
  34. Klient helps companies transform service delivery and client success with our next-generation Professional Services Automation (PSA) solution built 100% native on the industry's leading cloud platform from Salesforce. Krow provides a complete PSA solution by combining project management tools with resource planning, time & expense, time-off management, billing, social collaboration, document sharing, and analytics delivering a 10x faster deployment than traditional PSA solutions.

    Categories in common with Amity:

    EI
    Approval workflow for timesheets, invoices,automatic for statutory holiday

    Reviewers say compared to Amity, Klient PSA is:

    Slower to reach roi
    Easier to set up
    More usable
    #18
    #18
  35. Catalyst

    (59)4.7 out of 5

    Serve customers better from day one. The simplest software for powerful customer management.

    Categories in common with Amity:
  36. Serve customers better from day one. The simplest software for powerful customer management.

    Categories in common with Amity:

    Becca S.
    BS
    The Bi-directional sync in Salesforce and non-synced fields. Our team lives on Salesforce. The fact that the data in Catalyst will always be up to date is critical for our business. Take the data...Read more

    Reviewers say compared to Amity, Catalyst is:

    Easier to set up
    More usable
    Better at support
    #19
    #19
  37. CustomerGauge

    (42)4.6 out of 5

    Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.

    Categories in common with Amity:
  38. Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.

    Categories in common with Amity:

    AT
    Friendliness of staff, easiness to build small report, real-time reporting on surveys

    Reviewers say compared to Amity, CustomerGauge is:

    Slower to reach roi
    More expensive
    Easier to set up
    #20
    #20
  39. CustomerSuccessBox

    (27)4.5 out of 5

    CustomerSuccessBox is an actionable customer success platform for B2B SaaS companies.

    Categories in common with Amity:
  40. CustomerSuccessBox is an actionable customer success platform for B2B SaaS companies.

    Categories in common with Amity:

    ZT
    Support is hands-on; weekly calls to help go through all questions and assist in the ongoing setup. Where some requests cannot yet be completed, alternative suggestions are given.

    Reviewers say compared to Amity, CustomerSuccessBox is:

    Slower to reach roi
    Easier to set up
    More usable