Velaris is our one-stop shop for all of our client data and metrics. We've been able to integrate our many tools and concentrate everything we need into a simple platform. Our onboarding phase was made much easier by our CSM, James, who provided dedicated support.

Not just the product, but the quality of service offered by Velaris is amazing! The platform has helped us get visibility on customers, be able to measure health and streamline our processes with automations. The AI features also feel like a natural extension of the platform, they don’t feel like they’re bolted-on after the fact. Features like the AI account summary and AI meeting agent are so easy to use because they feel embedded into existing workflows.

The best thing about Velaris is that the platform aggregates all customer data in one place. This makes managing the data 10 times easier. Additionally, the platform allows you to pull reports on adoption, usage and customer segments. This helps our teams to gain a deep understanding of our customer and track their progress as well. The Trending Topics AI feature is particularly useful for pulling reports on qualitative data.