# The Top 19 Easiest To Use Customer Success Software See the top Customer Success Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Customer+Success+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Customer+Success+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Customer+Success+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Customer+Success+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use%0aSee+the+top+Customer+Success+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Customer+Success+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use%0aSee+the+top+Customer+Success+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 19 Easiest To Use Customer Success Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Customer+Success+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Customer+Success+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Customer+Success+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Customer+Success+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use%0aSee+the+top+Customer+Success+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Customer+Success+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-success%3Ftab%3Deasiest_to_use%0aSee+the+top+Customer+Success+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) Usability Score Compare [Expand/Collapse Custify](#) #1 [![Custify](https://images.g2crowd.com/uploads/product/hd_favicon/56a133f2489dd3b4b3a4fb07bd3b90f9/custify.svg "Custify")](/products/custify/reviews) [Custify](/products/custify/reviews) 9.0 [Expand/Collapse Custify](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 8.4 8.9 Ease of Use Average: 8.5 9.4 Meets Requirements Average: 8.5 8.6 Customer Segment Breakdown Small Business 64% Mid Market 33% Enterprise 3% [Expand/Collapse ChurnZero](#) #2 [![ChurnZero](https://images.g2crowd.com/uploads/product/hd_favicon/406ee354cde7795c1eda6dbbfc881232/churnzero.svg "ChurnZero")](/products/churnzero/reviews) [ChurnZero](/products/churnzero/reviews) 8.9 [Expand/Collapse ChurnZero](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 8.4 8.8 Ease of Use Average: 8.5 8.6 Meets Requirements Average: 8.5 9.0 Customer Segment Breakdown Small Business 28% Mid Market 63% Enterprise 9% [Expand/Collapse Vitally](#) #3 [![Vitally](https://images.g2crowd.com/uploads/product/hd_favicon/9b3ccd09c88d60f9c79e700590710020/vitally.svg "Vitally")](/products/vitally/reviews) [Vitally](/products/vitally/reviews) 8.8 [Expand/Collapse Vitally](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 8.4 8.7 Ease of Use Average: 8.5 8.5 Meets Requirements Average: 8.5 9.0 Customer Segment Breakdown Small Business 41% Mid Market 55% Enterprise 3% [Expand/Collapse HubSpot Service Hub](#) #4 [![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub")](/products/hubspot-service-hub/reviews) [HubSpot Service Hub](/products/hubspot-service-hub/reviews) 8.7 [Expand/Collapse HubSpot Service Hub](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 8.4 8.4 Ease of Use Average: 8.5 8.4 Meets Requirements Average: 8.5 8.6 Customer Segment Breakdown Small Business 60% Mid Market 37% Enterprise 3% [Expand/Collapse Gainsight Customer Success](#) #5 [![Gainsight Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/b85529a71df779e1fe2a7192bb891e31/gainsight-customer-success.svg "Gainsight Customer Success")](/products/gainsight-customer-success/reviews) [Gainsight Customer Success](/products/gainsight-customer-success/reviews) 8.5 [Expand/Collapse Gainsight Customer Success](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 8.4 7.5 Ease of Use Average: 8.5 8.3 Meets Requirements Average: 8.5 8.7 Customer Segment Breakdown Small Business 9% Mid Market 58% Enterprise 33% [Expand/Collapse Skalin](#) #6 [![Skalin](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e3a33e8cd7b53101c530054f98ed0797/skalin.png "Skalin")](/products/skalin/reviews) [Skalin](/products/skalin/reviews) 8.4 [Expand/Collapse Skalin](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.4 9.3 Ease of Use Average: 8.5 9.1 Meets Requirements Average: 8.5 8.8 Customer Segment Breakdown Small Business 55% Mid Market 45% [Expand/Collapse Planhat](#) #7 [![Planhat](https://images.g2crowd.com/uploads/product/hd_favicon/419a7323b926f3ff16b400b2b7ca40c1/planhat%282%29.svg "Planhat")](/products/planhat/reviews) [Planhat](/products/planhat/reviews) 8.4 [Expand/Collapse Planhat](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.4 7.9 Ease of Use Average: 8.5 8.0 Meets Requirements Average: 8.5 8.5 Customer Segment Breakdown Small Business 32% Mid Market 61% Enterprise 7% [Expand/Collapse Hook](#) #8 [![Hook](https://images.g2crowd.com/uploads/product/hd_favicon/954ceb92fb3d005bb7113f5292db0a3e/hook-2022-06-27.svg "Hook")](/products/hook-technology/reviews) [Hook](/products/hook-technology/reviews) 8.4 [Expand/Collapse Hook](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.4 9.9 Ease of Use Average: 8.5 8.9 Meets Requirements Average: 8.5 8.5 Customer Segment Breakdown Small Business 4% Mid Market 85% Enterprise 11% [Expand/Collapse Velaris](#) #9 [![Velaris](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_eb5779625ce15e872e6be95b53019f78/velaris.jpg "Velaris")](/products/velaris/reviews) [Velaris](/products/velaris/reviews) 8.3 [Expand/Collapse Velaris](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 8.4 8.9 Ease of Use Average: 8.5 8.5 Meets Requirements Average: 8.5 8.5 Customer Segment Breakdown Small Business 42% Mid Market 53% Enterprise 5% [Expand/Collapse Certinia CS Cloud](#) #10 [![Certinia CS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/0dd6ba751598afe1d4100180c8bc4acf/certinia-cs-cloud.svg "Certinia CS Cloud")](/products/certinia-cs-cloud/reviews) [Certinia CS Cloud](/products/certinia-cs-cloud/reviews) 8.2 [Expand/Collapse Certinia CS Cloud](#) Overall Usability Score 8.2 Usability Score Breakdown Ease of Admin Average: 8.4 9.1 Ease of Use Average: 8.5 8.6 Meets Requirements Average: 8.5 9.3 Customer Segment Breakdown Small Business 18% Mid Market 44% Enterprise 38% [Expand/Collapse Catalyst](#) #11 [![Catalyst](https://images.g2crowd.com/uploads/product/hd_favicon/b1404b38f1aa49d5ed67749ecadcf286/totango-catalyst.svg "Catalyst")](/products/totango-catalyst/reviews) [Catalyst](/products/totango-catalyst/reviews) 8.2 [Expand/Collapse Catalyst](#) Overall Usability Score 8.2 Usability Score Breakdown Ease of Admin Average: 8.4 7.8 Ease of Use Average: 8.5 8.0 Meets Requirements Average: 8.5 7.7 Customer Segment Breakdown Small Business 13% Mid Market 75% Enterprise 12% [Expand/Collapse Totango](#) #12 [![Totango](https://images.g2crowd.com/uploads/product/hd_favicon/b1404b38f1aa49d5ed67749ecadcf286/totango.svg "Totango")](/products/totango/reviews) [Totango](/products/totango/reviews) 8.1 [Expand/Collapse Totango](#) Overall Usability Score 8.1 Usability Score Breakdown Ease of Admin Average: 8.4 7.3 Ease of Use Average: 8.5 7.9 Meets Requirements Average: 8.5 8.1 Customer Segment Breakdown Small Business 22% Mid Market 57% Enterprise 21% [Expand/Collapse TeamSupport](#) #13 [![TeamSupport](https://images.g2crowd.com/uploads/product/hd_favicon/bff62c7356b8e1087645653c3217f24a/teamsupport.svg "TeamSupport")](/products/teamsupport/reviews) [TeamSupport](/products/teamsupport/reviews) 8.1 [Expand/Collapse TeamSupport](#) Overall Usability Score 8.1 Usability Score Breakdown Ease of Admin Average: 8.4 8.8 Ease of Use Average: 8.5 9.0 Meets Requirements Average: 8.5 8.8 Customer Segment Breakdown Small Business 41% Mid Market 46% Enterprise 13% [Expand/Collapse ZapScale](#) #14 [![ZapScale](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_121b16a5394e7fdf077083387966cf07/zapscale.png "ZapScale")](/products/zapscale/reviews) [ZapScale](/products/zapscale/reviews) 7.9 [Expand/Collapse ZapScale](#) Overall Usability Score 7.9 Usability Score Breakdown Ease of Admin Average: 8.4 8.9 Ease of Use Average: 8.5 8.8 Meets Requirements Average: 8.5 8.7 Customer Segment Breakdown Small Business 53% Mid Market 45% Enterprise 2% [Expand/Collapse CustomerSuccessBox](#) #15 [![CustomerSuccessBox](https://images.g2crowd.com/uploads/product/hd_favicon/1527747584/customersuccessbox.svg "CustomerSuccessBox")](/products/customersuccessbox/reviews) [CustomerSuccessBox](/products/customersuccessbox/reviews) 7.9 [Expand/Collapse CustomerSuccessBox](#) Overall Usability Score 7.9 Usability Score Breakdown Ease of Admin Average: 8.4 8.8 Ease of Use Average: 8.5 8.6 Meets Requirements Average: 8.5 8.5 Customer Segment Breakdown Small Business 22% Mid Market 73% Enterprise 5% [Expand/Collapse ClientSuccess](#) #16 [![ClientSuccess](https://images.g2crowd.com/uploads/product/hd_favicon/d83b749611ea5c35768ab05f8a13789f/clientsuccess.svg "ClientSuccess")](/products/clientsuccess/reviews) [ClientSuccess](/products/clientsuccess/reviews) 7.7 [Expand/Collapse ClientSuccess](#) Overall Usability Score 7.7 Usability Score Breakdown Ease of Admin Average: 8.4 8.0 Ease of Use Average: 8.5 8.3 Meets Requirements Average: 8.5 8.1 Customer Segment Breakdown Small Business 43% Mid Market 56% Enterprise 2% [Expand/Collapse Aviso](#) #17 [![Aviso](https://images.g2crowd.com/uploads/product/hd_favicon/cdee044f03e375338b603e0d4b719b7d/aviso.svg "Aviso")](/products/aviso/reviews) [Aviso](/products/aviso/reviews) 7.6 [Expand/Collapse Aviso](#) Overall Usability Score 7.6 Usability Score Breakdown Ease of Admin Average: 8.4 8.2 Ease of Use Average: 8.5 7.8 Meets Requirements Average: 8.5 8.2 Customer Segment Breakdown Small Business 8% Mid Market 46% Enterprise 46% [Expand/Collapse Cloud Coach](#) #18 [![Cloud Coach](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d153dca591c71473df7888ad61b172d/cloud-coach.png "Cloud Coach")](/products/cloud-coach/reviews) [Cloud Coach](/products/cloud-coach/reviews) 7.6 [Expand/Collapse Cloud Coach](#) Overall Usability Score 7.6 Usability Score Breakdown Ease of Admin Average: 8.4 7.4 Ease of Use Average: 8.5 8.3 Meets Requirements Average: 8.5 8.7 Customer Segment Breakdown Small Business 27% Mid Market 52% Enterprise 22% [Expand/Collapse Startdeliver](#) #19 [![Startdeliver](https://images.g2crowd.com/uploads/product/hd_favicon/806c272268bf0e98482aa5b5113c2e21/startdeliver.svg "Startdeliver")](/products/startdeliver/reviews) [Startdeliver](/products/startdeliver/reviews) 6.8 [Expand/Collapse Startdeliver](#) Overall Usability Score 6.8 Usability Score Breakdown Ease of Admin Average: 8.4 7.3 Ease of Use Average: 8.5 7.8 Meets Requirements Average: 8.5 6.8 Customer Segment Breakdown Small Business 81% Mid Market 19%