ZapScale Pricing Overview

Startup Plan

$500.00

Per Month

This pricing is for startups with upto 100 customers, ZapScale offers unlimited users in your organization, unlimited app integration & 1 day onboarding. You will be able to track upto 10 product features / event tracked & retain data for 90 days. Below is the detailed product feature list:

Customer 360 view

Health Analytics

Account Segmentation

Outcome Tracking

Success Playbook

Contextual Messaging

Task management

Revenue Overview

Prediction Alerts

Trend Analytics

Growth Plan

Starting at $2,000.00

Per Month

Please contact us for businesses with more than 100 customers. ZapScale offers unlimited customers and users, unlimited users in your organization, unlimited app integration & 1 day onboarding. You will be able to track unlimited product features / event tracked & retain data for unlimited days. Below is the detailed product feature list:

Customer 360 view

Health Analytics

Account Segmentation

Outcome Tracking

Success Playbook

Contextual Messaging

Task management

Revenue Overview

Prediction Alerts

Trend Analytics

ZapScale's pricing is simple and transparent. No hidden cost.

ZapScale has 2 pricing editions, from $500 to $2,000. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for ZapScale is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ZapScale must be conducted with the seller.

Pricing information was last updated on November 21, 2024

Top-Rated Alternatives

Gainsight Customer Success

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ZapScale Alternatives Pricing

The following is a quick overview of editions offered by other Customer Success Software

Totango Enterprise	Contact UsPer Year	Efficiently scale customer success with solutions backed by enterprise-grade privacy, security, and customization. 10 users (Practitioner seats) 2,000 customer accounts 5 teams 10,000 emails per month Multi-dimensional health Hierarchical account structure Opportunity management Show More
ClientSuccess ClientSuccess	Contact Us	Customer Success Management Software Customer Journey Mapping Forecasting SaaS Renewal Understanding Customer Health Setting Goals Mitigating Churn Show More
HubSpot Service Hub Service Hub Free	$0.00Per Month	For customer service professionals. A simple set of tools to start connecting with and supporting your customers — for free. Ticketing Custom support form fields Live chat Conversational bots Team email Conversations inbox Email templates Email & chat to ticket Canned snippets Reporting dashboards Calling Meeting scheduling Email Scheduling Shared Inbox Show More

Various alternatives pricing & plans

Pricing information for the above various ZapScale alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

ZapScale Pricing Reviews

(2)

Pankaj V.

Technical Acquisition Specialist- UK & Europe

Mid-Market (51-1000 emp.)

9/27/2025

"“ZapScale: The Backbone of Modern Customer Success Operations”"

4.5/5

What do you like best about ZapScale?

-ZapScale gives a 360° customer view by integrating data from CRM, support, billing, and product usage in one place.

-It offers ready-made KPIs and playbooks, making it quick to start driving customer success.

-The predictive analytics help flag churn risks and growth opportunities early.

-Its automation and workflows save time by reducing manual effort and tool switching.

-The easy setup and strong support team make adoption smooth and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about ZapScale?

-Automated triggers sometimes create too many tasks, making it hard to prioritize.

-Certain features are missing, like NPS surveys, bulk emailing, or calendar integration.

-Customization and forecasting options can feel limited for complex business needs.

-The tool’s feature depth may overwhelm smaller teams if not carefully configured.

-Insights rely heavily on accurate data and clean integrations, so gaps can reduce value. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/16/2025

"A half-baked CSP!"

1/5

What do you like best about ZapScale?

It has several native integrations and different options for collecting product data. Review collected by and hosted on G2.com.

What do you dislike about ZapScale?

The product has many features on paper; however, all the gaps show up after implementation. The product might work out well for companies who are starting to build their CS teams from scratch but definitely not a product which can help at scale. Review collected by and hosted on G2.com.