GCPay Reviews & Product Details

The system is very user friendly, it shows you a lot of information regarding what you're missing when submitting applications, the system has never crashed on me and works extremely fast, I had to use the GC Pay support once and they were really helpful to resolve my issues, overall the system is really good Review collected by and hosted on G2.com.

The only thing I would say I dont like is that, even though it's really user friendly, it's very limited on it's capabilities and the "project owner" has a lot of power over the issues, once a draw is closed you cannot change anything and if they close it to close to your submission date you have no way to correct until they decide to open the next one Review collected by and hosted on G2.com.

The user interface makes it very to understand what is in front of you. I am new in construction and have been confused by billing in the past but GCPay almost simplifies everything for everything. It also integrates into our accounting software which is also a major plus. The support team is unlike anything I have ever seen, the response time and helpfulness gets you answers almost immediately. Review collected by and hosted on G2.com.

I think if it would send reminder emails about subs submitting invoices, COs, etc it would make it much better. I honestly can't speak much on this yet because I have only used it for one project, so I am still learning where you guys could improve. Review collected by and hosted on G2.com.

What I like best about GCPay is that it keeps the billing process organized and gives us one place to track pay applications, approvals, lien waivers, and supporting documents. It helps make the status of each billing more visible, so we can see what has been submitted, what is pending, and what still needs to be corrected or approved. Review collected by and hosted on G2.com.

What I dislike about GCPay is that it can be a little clunky and not always intuitive. Some information is hard to find quickly, and the process can feel more time-consuming than it should be, especially when trying to review billing details, change information, or track down why something does not match our internal records. I also wish the descriptions, statuses, and error messages were clearer so it was easier to know what needs to be corrected without extra back-and-forth. Review collected by and hosted on G2.com.

I am used to Textura and maybe it's because I am so used to it, but it seems much faster and easier.With GCPay I like that before submitting they ask me if there are any changes we need to make or if there is anything else we need to invoice that is not on the schedule of values Review collected by and hosted on G2.com.

I don't like that I have to insert the schedule of value myself. Some clients like us to write everything line by line, others like milestone payments. It would be much easier if they enter the line items and we complete. And I wish there was a better integrated way to sign waivers inside GCpay (via Docusign) or something. And sometimes I wish there was a quick chat support or at least an email contact from our client to reach out to. More email notifications would help as well. Review collected by and hosted on G2.com.

1. It enables us to track pay apps, lien waivers, and approvals all on one platform.

2. It doesn't lets the subs submit pay application until all compliance documents have been submitted.

3. Audit trail helps with auditing and tracking changes. Review collected by and hosted on G2.com.

1. Time consuming to make flexible rules for different subcontractors.

2. Difficult to explain to smaller subs.

3. Approval hierarchies, waiver rules, and compliance logic are locked in early

4. issues with integrating with Sage. Review collected by and hosted on G2.com.

My favorite thing about using GCPay is the customer service! I've been using this software for over 5 years and have never come across an issue that the support team wasn't able to quickly resolve. They are always prompt to respond and have a positive attitude which is something you don't often see when working with customer service representatives. Review collected by and hosted on G2.com.

My biggest complaint with GCPay is not being able to use the "back" button to return to where you were on the screen. For example - if I'm looking at Application for Payment #12 for one of my Subcontractors and I want to go back and view Application for Payment #11, hitting the "back" button takes you back to the main project page and not back to the Subcontractor you were reviewing. You then have to search that Subcontractor again and go look at the next Application for Payment that you want to review. Review collected by and hosted on G2.com.

I work for a subcontractor, and we use GCPay to invoice our customers. GCPay really streamlines the whole process, and we no longer have to use Excel, Word, and Adobe for just one pay application. Everything is in one spot for monthly billing, and it makes it so much easier. I appreciate not having to manually create the pay applications, print everything, go get a signature, just to re-upload all the documents and send them out. There are no surprises as the customer approves your billing line items before you actually bill, and they submit their approval after you invoice, so you aren't still guessing if there were issues with your draw months down the line. The initial setup was extremely easy. Review collected by and hosted on G2.com.

The notary system isn't the greatest. I'd rather be able to upload my notary stamp and e-sign/stamp right in GCPay rather than print and physically sign or have to connect to an outside notary. I think the supplier waiver system could be a little better as well. The system automatically requests the waivers sometimes prematurely. Review collected by and hosted on G2.com.

I like that the contractors' waivers are here because it helps comply with their requirements, especially since we bill a lot of different contractors and can forget all the specific requirements they have. It's useful that the Statement of Values and all requirements are readily available in GCPay. The homepage is very helpful with all the projects and outstanding items clearly displayed, which shows me the tasks I need to complete to unlock our payments. GCPay is awesome compared to other platforms. Review collected by and hosted on G2.com.

Only with some contractors, you cannot submit the billing without a notary. Sometimes our notary is out of the office so I have to remember to log in and submit the billing after the waiver has been uploaded. Maybe let me finish the billing and when the waiver is uploaded it unlocks the billing. Review collected by and hosted on G2.com.

I love that GCPay is super user-friendly and straight to the point. It helps keep track of where an invoice is in the process by using the audit trail. I also appreciate how easy it is to handle and view all the job numbers and details for billing. We get notifications for new jobs, allowing us to seamlessly enter necessary details in a user-friendly way. Review collected by and hosted on G2.com.

I wish we could reject an invoice and not have to call the GC to do it, sometimes it's easier if we know there is an error and want to fix it without having to bother anyone. It would be helpful to have a sub reject button where we could put a reason as to why, so the GC can see what we did. Though, that is also in the audit trail every time someone approves, signs, or rejects billings. Review collected by and hosted on G2.com.

I really like that GCPay streamlines a traditionally complex process, making it so much easier for subcontractors to electronically create and submit their pay applications and necessary lien waivers. It significantly reduces manual efforts and improves accuracy. I appreciate its structured workflows, clear audit trails, and the ease of collaboration between general contractors and subcontractors, which help keep payments organized and on schedule. The customer support is also impressive, with fast response times and a friendly approach to helping with any questions or concerns, whether from our company personnel or our subcontractors. Setup was very easy according to our management team. Review collected by and hosted on G2.com.

I cannot personally think of anything that I have issues with or would want to change. Review collected by and hosted on G2.com.