My favorite thing about using GCPay is the customer service! I've been using this software for over 5 years and have never come across an issue that the support team wasn't able to quickly resolve. They are always prompt to respond and have a positive attitude which is something you don't often see when working with customer service representatives. Review collected by and hosted on G2.com.
My biggest complaint with GCPay is not being able to use the "back" button to return to where you were on the screen. For example - if I'm looking at Application for Payment #12 for one of my Subcontractors and I want to go back and view Application for Payment #11, hitting the "back" button takes you back to the main project page and not back to the Subcontractor you were reviewing. You then have to search that Subcontractor again and go look at the next Application for Payment that you want to review. Review collected by and hosted on G2.com.
Nicole, thank you so much for your continued trust in GCPay over the past five years, that truly means a lot to us! We’re especially grateful for your kind words about our Support team. Providing prompt, positive, and reliable service is something we take great pride in, and it’s wonderful to hear that’s been your experience.
We also appreciate your detailed feedback about the “back” button navigation. That’s a very helpful example, and we understand how that extra searching can interrupt your workflow. We’ll be sure to share this with our product team as we continue refining the user experience.
It’s great to know that having pay apps, lien waivers, and compliance all in one place, along with the compliance-blocking feature, is helping reduce risk and free up your team’s time. That’s exactly the kind of impact we strive to make. Thanks again for sharing your experience!
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.







