GCPay Reviews & Product Details

GCPay, an Autodesk Company, is a cloud-based construction management software that simplifies the application for payment process between general contractors and subcontractors. Automate pay apps, create and exchange lien waivers, organize and collect compliance documents while improving subcontractor communication. GCPay integrates directly with your current ERP platform to save time and get your subs paid faster.

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GCPay

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GCPay Community

Languages Supported

English

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GCPay Team

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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GCPay Integrations

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Screenshot of GCPay Dashboard

GCPay Demo - GCPay Lien Waiver Management

Screenshot of GCPay Lien Waiver Management

Screenshot of GCPay Project Management

Screenshot of GCPay Reports

GCPay Overview

Subcontractor Payment Management

GCPay Customer Success Story

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GCPay Reviews (285)

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Kelli M.

Project Coordinator

Mid-Market (51-1000 emp.)

3/6/2025

"Easy to navigate and help at your fingertips!"

5/5

What do you like best about GCPay?

I love the live Chat and knowing that there is a real person on the other end who can help me and explain things when needed. There has been multiple times that I have had to use the chat and I have been helped everytime. I use GC Pay every single day. I love how easy it is to use. I love that there is now integration which makes it even more user friendly. Uploading compliance is so easy for us and our subs. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

No complaints! It is very user friendly, in my opinion. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Kelli, thank you so much for your kind words and detailed feedback! We're thrilled to hear that GCPay has been a helpful, easy-to-use part of your daily routine—and that our live chat support has made a difference when you've needed a hand. Knowing that you find the integration and compliance upload process user-friendly is music to our ears!

We’re especially grateful for your trust as a newer user and excited to keep supporting you as you dive deeper into GCPay. If you ever need anything, you know where to find us—right there on live chat! 😊

Lisa C.

Accounts Payable Administrator

Mid-Market (51-1000 emp.)

9/19/2023

"This program eliminates so many headaches for a GC in the subcontractor payment process!"

5/5

What do you like best about GCPay?

GCPay streamlines the process of payment processing of our subcontractors. It is customizable to what our company requires in the form of compliance items, certified payroll reports, retainage. GCPay makes the subcontractor's part of the billing process easy as well. Step by step instructions (with screenshots) help the subcontractor move easily through the process of creating their billings in the GCPay portal.

The subcontractor can track their submittals in the status bar... status updates are right there, letting them know when a billing has been submitted, viewed and approved or rejected.

The GCPay Support Team is absolutely amazing! Always a quick response to us or our subcontractors regarding any issues that they have in the billing process. I've received numerous emails from subcontractors stating that the GCPay Support Team always has the answer to any issue to resolve it quickly and easily. Subcontractors new to the GCPay billing process appreciate the Support Team having access to their screen so that they can be "walked" through whatever issue they might have with the program. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The only downside I would have with GCPay is that I don't see what the subcontractors see in GCPay. This is only a problem when a subcontractor has an issue with their side of the process. Since I can't see what they do, I can't always help them figure out the solution and have to pull in GCPay Support to assist. This is never a real issue though, as the Support Team is so quick to respond.

This makes it a learning experience for me as well, as I take the information the Support Team gives to the subcontractor regarding any issue and keep it in a file in case it comes up for someone else in the future. Bonus! Review collected by and hosted on G2.com.

What problems is GCPay solving and how is that benefiting you?

Our company requires certain forms from our subcontractors prior to payment processing. These include Release of Liens, Material Supplier Waivers and Certified Payroll Reports. In the past, getting these forms from the subcontractors was a monumental task as everything was done via email and phone calls. This required tracking every supplier for every subcontractor on every project we have. I have to make sure that the waivers, liens and payroll reports are submitted prior to any payment being released. As I am the only person in the office that tracks this information, it has reduced the time i have to invest by days!

Switching everything over to GCPay, the tracking processing is streamlined. No phone calls, emails or manual tracking for me. GCPay will even automatically generate and send the supplier waivers to the subcontractor 's suppliers for the them to free up their time as well!! If a waiver hasn't been returned, or is lost by a supplier, you can go in and with one click resend the waiver. Email notifications from GCPay when releases, waivers and compliance items are uploaded by subcontractors makes the tracking process easier as well.

We also make errors on occasion, but I can always count on the Support Team at GCPay to find a way to correct them as easily and as quickly as possible. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Lisa, thank you for the amazing and detailed feedback! We're thrilled to hear how GCPay has helped streamline your subcontractor billing and compliance processes—and that both you and your subs have had such positive experiences with our Support Team. We appreciate your note about visibility into the subcontractor view, and we’re glad our team has been able to step in quickly when needed. It’s great to know GCPay is saving you time and taking the manual work off your plate!

Keli L.

Project Logistics Manager

Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

1/5/2026

"User-Friendly Platform That Centralizes All Our Billings"

4/5

What do you like best about GCPay?

I love that GCPay keeps all of our billings in one place and is very user friendly. The Customer Support chat function is great and they are always quick to respond. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I dislike that not every contractor uses GCPay to keep billings, waivers, and compliance documents all in one place. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Thank you Keli for the thoughtful review! We’re glad to hear GCPay has helped centralize your billings and eliminate the risk of documents getting lost in email. It’s great to know the audit trail and automated notifications are making things easier for everyone involved. We’re also happy our Support team has been quick and helpful when you need them. And we hear you, we’d love for every contractor to use GCPay too! Thanks again for sharing your experience and for being part of the GCPay community.

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

10/29/2025

"Exceptionally User-Friendly and Easy to Navigate"

3.5/5

What do you like best about GCPay?

It is very user friendly. and much easier to navigate than many of the other 3rd party portals. I love the summary at the bottom when entering an invoice. It's just super easy to use especially once you have a couple of jobs. I use the portal at least two to three times per week and prefer it over all the others. I've also been very impressed with their Customer Support, very helpful and knowledgeable and always follow through. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

If I had to list one thing that I wasn't fond of it would have to be adding users to jobs. It seems a little more complicated than necessary. The options when giving users job permissions should be clearer. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Thank you for your review! We’re glad to hear you find GCPay easy to use and more intuitive than other portals, and that our Customer Support team has been helpful along the way. We appreciate your feedback about adding users and permissions and will share that with our product team for future improvements.

Sabrina O.

Project Coordinator

Enterprise (> 1000 emp.)

7/14/2025

"Reliable and Efficient, with Room to Improve Onboarding"

4.5/5

What do you like best about GCPay?

I’d give GCPay a solid 9 out of 10. It really makes the pay application process smoother and more organized. I like how easy it is to track compliance documents, lien waivers, and approvals all in one place. The interface is pretty intuitive once you get the hang of it, though onboarding took a little time. Overall, it’s a huge time-saver and definitely helps keep everything on track during the billing cycle. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

If I had to point out one improvement, it would be the onboarding process — it could be a bit more intuitive for new users. Also, I’ve noticed some slowdowns during busy periods, so performance could be a little more consistent. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Sabrina, thanks so much for the thoughtful review! We're glad to hear that GCPay has made a positive impact on your billing process, especially when it comes to saving time and staying organized. It’s great to know the platform is helping streamline compliance and approval tracking across your projects.

We also appreciate your honest feedback about onboarding and performance. We're always working to improve the user experience, especially for new users, so your input is incredibly helpful. We’ll pass this along to our product and support teams to explore how we can make getting started even smoother and ensure consistent performance, even during high-traffic periods.

Thanks again for being part of the GCPay community!

Keli L.

Project Coordinator

Mid-Market (51-1000 emp.)

7/9/2025

"GCPay Makes My Life So Much Easier"

4.5/5

What do you like best about GCPay?

GCPay is great for pay app submission and compliance and lien waiver tracking. Everything is stored in one easy-to-use platform and with project specific requirements, you're guaranteed to get all the documentation you need from subs. The customer service team is amazing! They are so nice and quick to help with any questions. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

There aren't always the viewing/sorting capabilities that I'd prefer, but it's a minor issue. Review collected by and hosted on G2.com.

What problems is GCPay solving and how is that benefiting you?

We used to have to process all pay application by hand. Ensuring every line item was scheduled for the correct amount, there was no overbilling, every sub was compliant for project requirements, etc. Now, GCPay does that for us! The set SOVs are great for pay app submission because they can't change once approved and there's no chance for overbilling. It's also great to know that a subcontractor can't even submit a pay app until all compliance and document requirements have been met. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Keli, thank you for sharing such a thoughtful review! We’re so glad to hear that GCPay is making a real difference in your workflow, especially by helping enforce compliance and reducing the risk of overbilling. That’s exactly what we’re here for. And we love hearing that our customer service team has been a helpful partner along the way!

We also appreciate your note on viewing and sorting preferences. Feedback like yours helps guide future improvements, so thank you again for taking the time to share!

Darla T.

Accounts Payable Processor

Mid-Market (51-1000 emp.)

9/11/2025

"Great Project Management Tool"

4.5/5

What do you like best about GCPay?

GCPay integrates seamlessly with multiple applications, making setup and daily use incredibly easy. Its user-friendly interface and widespread adoption across the company have made it an essential tool in our day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Having to dig through the backend of jobs to find the email addresses of the individuals who uploaded a specific document — or when you only need to print a single pay application — can be time-consuming and inefficient. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Hi Darla, Thank you for sharing your experience! We’re glad GCPay has become such a seamless part of your daily workflow and that compliance tracking helps you stay ahead of expiring documents. We hear you on the challenges with document lookups and printing single pay apps, your feedback helps us spot opportunities to make those processes faster and more efficient.

Cibelly A.

Chief Executive Officer

Small-Business (50 or fewer emp.)

7/14/2025

"A reliable tool we use daily for construction payments, though it still has a few quirks to improve."

5/5

What do you like best about GCPay?

GCPay is a good platform that makes managing construction payments much easier. The interface is user-friendly and intuitive, so it doesn’t take long to figure out how to navigate the system. It’s something we use daily because one of our main GCs relies on it, and it integrates well into our workflow. Implementation wasn’t difficult, and whenever we’ve needed support, the team has been responsive and helpful. Tasks like submitting pay applications, tracking compliance documents, and communicating with stakeholders are all streamlined, saving a lot of time compared to older manual processes. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

On the downside, there are occasional bugs where files can’t be downloaded for signing, which interrupts the workflow and can be frustrating. Another challenge is that you have to upload supporting documents for every stored materials line item separately, which becomes tedious, especially on larger projects with many line items. Additionally, it can be difficult and redundant to add people from our team into projects—just to let someone view certain information, we often have to assign them nearly all permissions, which feels excessive and complicated. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Cibelly, thanks for the thoughtful and detailed review! We're happy to hear that GCPay has become a reliable part of your daily workflow and that it's helping streamline pay app submissions, compliance tracking, and collaboration. It’s great that the platform has integrated well into your processes and that our support team has been responsive when needed.

We also appreciate you calling out the areas that could be improved, like the file download bug, repetitive document uploads for stored materials, and user permission limitations. That kind of feedback is exactly what helps us prioritize future enhancements. We’ll share this with our product team as we continue working to make GCPay even more efficient and flexible for all users.

Thanks again for being part of the GCPay community!

Verified User in Construction

Small-Business (50 or fewer emp.)

7/10/2025

"GCPay has made our monthly pay app process much less painful."

5/5

What do you like best about GCPay?

Our company has a very rigorous review / approval process, which previously could create quite a quagmire, with all parties involved questioning the status of pay apps. Since implementing GCPay two years ago, the approval process, though still rigorous, is navigated much more smoothly. Not only is it more seamless on the GC side, it also appears to be easier for our Subcontractors, reducing the number of frustrated phone calls. GCPay cannot remove all instances of "user error"; however, it significantly decreased the number of mistakes on pay apps. The tier vendor management is fantastic, including updating the list and sending, receiving and approving waivers. Additionally, GCPay Support is THE BEST I have ever encountered professionally or personally. They are responsive, knowledgeable and patient. The more you use GCPay, the more learn and appreciate its features. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The only very minor downside was management of the retainage percentage (relying on the Subcontractor to accurately change the percentage when appropriate). I believe, however, that issue is being addressed in a future update. Review collected by and hosted on G2.com.

What problems is GCPay solving and how is that benefiting you?

Pre-GCPay: Managing the tier vendor list with accurate total amounts and amounts paid and to be paid, along with receipt of correct and corresponding waivers for those amounts was extremely frustrating for us as the GC and for the Subcontractors. With GCPay, the Subs may still struggle with getting their suppliers to sign and return the waivers; however, keeping the tier vendor/supplier list up to date and creating and sending the correct waivers is now extremely easy. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Thanks for such a thoughtful and detailed review! We're happy to hear that GCPay has helped reduce confusion and streamline what used to be a frustrating monthly process, for both your team and your subcontractors. It's great to know that the tier vendor management tools are making a real impact, and we especially appreciate the shoutout to our Support team—they’ll love hearing this!

Also, thank you for highlighting retainage management as an area for improvement. You’re right, we’re actively working on enhancements to make this even easier and more automated in the future. We’re so glad GCPay is helping your team work more efficiently and with fewer headaches! Appreciate you being part of the GCPay community!

evrim k.

Billing Specialist

Mid-Market (51-1000 emp.)

8/2/2023

"Billing Specialist"

4/5

What do you like best about GCPay?

Support team is great; they are so fast and resolve your issue. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Reporting could be better. I have asked for a basic report to show me monthly billing per job. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

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Hi Evrim - Thank you for your feedback. Your account manager will be reaching out to you to discuss how we can help further streamline your use of GCPay.