I like the visibility and centralization Acumatica provides. Having sales, purchasing, inventory, shipments, financials, and operational data in one system gives us much better visibility across departments and makes it easier to identify issues and improve processes. Review collected by and hosted on G2.com.

The biggest challenge is that Acumatica can be complex and sometimes requires too many steps to accomplish what should be a simple task. It also takes time to learn where information lives and how different modules and settings interact. More intuitive workflows, easier configuration, and clearer error messages would make it much easier for end users to adopt and use efficiently. Review collected by and hosted on G2.com.

AI Assistant (Preview) uses natural language AI to help users analyze ERP data. AI Studio lets customers and partners build AI-powered workflows while still maintaining governance and the right business context. The Modern User Experience delivers a cleaner, faster interface with improved navigation. Construction Enhancements include improved project forecasting, automated revenue recognition calculations, and better visibility into project risk for contractors. Review collected by and hosted on G2.com.

Generic Inquiries (GIs) are powerful but have a steep learning curve. Simpler drag-and-drop reporting for business users would be welcome.

Low-code workflows have improved significantly, but some complex approval processes still require customization.

Documentation - While documentation is comprehensive, it could include more real-world implementation examples and industry-specific best practices. Review collected by and hosted on G2.com.

I love how intuitive and easy Acumatica is to use, especially compared to our old DOS-based system. The financial controls and transparency it provides are a game changer—credit holds and pricing controls are now enforced, which was impossible before. Our warehouse has been completely transformed with the bin system and pick-pack path: we now have structure, order, and full visibility into inventory locations. Training new staff is quick and easy, and dashboards keep our sales team motivated. The mobile expense management is also a huge plus for our remote team. Review collected by and hosted on G2.com.

The only aspect I wish we could improve is leveraging the AI-driven forecasting in purchasing. Right now, due to market volatility and limited historical data, we can't fully rely on it yet. Some legacy staff struggled with the increased controls and structure, and the change management was tough for a few people. Otherwise, there are no major complaints—the implementation was the easiest I've ever done. Review collected by and hosted on G2.com.

After working with Acumatica 2025 R2, the first thing I noticed was how much smoother the overall experience feels. The Modern UI makes everyday tasks more comfortable because the screens are cleaner, load faster, and it's easier to find what I'm looking for without unnecessary clicks. Since I spend most of my day in Purchase Orders, Production, Inventory, and Reports, these small improvements actually save a surprising amount of time.

What impressed me most is that the upgrade isn't just about a new look—it genuinely improves usability. Navigation feels more intuitive, searching for records is quicker, and switching between screens is much more seamless. Even when handling large volumes of transactions or testing customizations, the system feels more responsive than before.

I also appreciate that Acumatica continues to balance powerful customization with ease of use. We can adapt the ERP to business requirements without making future upgrades difficult, which is something I value as someone who works with implementations and testing. Overall, 2025 R2 feels like an upgrade that was designed with everyday users in mind, making routine work faster, simpler, and more enjoyable. Review collected by and hosted on G2.com.

Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to continue building on the Modern UI by offering even more personalized and role-based workspaces so users can focus only on the information they need. That would make onboarding new users even easier.

I'd also love to see more ready-to-use dashboards, reports, and automation templates for common business scenarios. Acumatica already offers excellent flexibility, and expanding these out-of-the-box features would help organizations realize value even faster without additional configuration.

Overall, the direction Acumatica is taking is very encouraging. The platform keeps getting better with every release, and I'm excited to see how future versions continue to improve the user experience. Review collected by and hosted on G2.com.

Acumatica makes having the all-in-one ERP system a breeze. You can customize your dashboard to reflect your personal work flow. Creating user specific roles and controls provides the security that unauthorized access cannot be accessed outside of department assignments. Connection with our website software creates an easy bi-directional flow of information. With each upgrade, (been around since 2021R1) Speed and performance keep increasing. With patches that contain high or critical fixes delivered bimonthly to standard service packs coming out quarterly, this adds value to the overall cost of Acumatica. Due to being 5 years deep into using Acumatica, I often forget how easy the onboarding was. They have a structured 21 day program which gets you ready in less than 30 days from implementation to day one roll out. On top of that they have rolled out their AI Studio which can connect LLM's through API connection to your favorite AI Provider. Review collected by and hosted on G2.com.

While the advocations of using Acumatica are strong, there are some drawbacks. If your employee base are not prepared for a serious change in how the company performs their daily tasks, some might find the 21 day onboarding a bit challenging. Often we are stuck in our old ways of doing something because its become more accustom and familiar. But the benefits do outweight the initial drag of learning a new system. Since implementing 5 years ago, our average cost is not what we assumed it would be. That's primarly due to customizations and add-ons that we assumed Acumatica could handle. Which over the years some customizations have been integrated into the product you get today, so it's not like the add-ons are one off's. Review collected by and hosted on G2.com.

I like Acumatica’s user-friendly interface and how easy it is for users to navigate and work with the system. The intuitive design makes it easier for users to learn the system and complete their day-to-day tasks efficiently. I also like its flexibility and customization options, which allow the system to be adapted to different business processes and customer requirements. Review collected by and hosted on G2.com.

The inconsistency in some workspaces can sometimes affect the user experience. I also feel that Contract Management has fewer options compared to some other areas of the system, which can make it challenging to accommodate certain business requirements. Review collected by and hosted on G2.com.

I like Acumatica's ability to integrate information from different sources into a single system, providing me with a 360-degree view of the business with dashboards based on my performance indicators. This streamlines decision-making and reduces avoidable errors and costs. I also appreciate the ability to easily drill down from general to specific to detect and resolve anomalies, all with a click or two to reach the key data. Additionally, the initial setup experience was very straightforward thanks to the help of a partner, and the platform continuously adapts to our needs with updates every six months based on customer feedback. I highly recommend Acumatica with a 10 out of 10 probability. Review collected by and hosted on G2.com.

There is nothing I dislike as it is constantly improving. Review collected by and hosted on G2.com.

I like how Acumatica allows me to manage marketing tasks, like registering campaigns on social media, and provides dashboards that help me explain metric progress. I appreciate the better organization it offers. It's a system that's very easy to manage and keeps track of my campaigns and budgets efficiently. I enjoy that all information is available in real-time and that it is 100% cloud-based. It provides a comprehensive view of my data, especially in the marketing area, where I can analyze the financial aspect of my projects. Review collected by and hosted on G2.com.

One thing I think could be improved with Acumatica is the handling of codes for each campaign. I don't fully understand how to manage certain codes within the system, which is something I'd like to see made more intuitive. Review collected by and hosted on G2.com.

The construction and project accounting side continues to be a strong point for us. Being able to tie budgets, commitments, change orders, and billing back to individual jobs in one place has saved a lot of the manual reconciliation we used to do across separate tools. The modularity still stands out so it's easy to turn on what a given part of the business actually needs without paying for or wading through features we don't. Reporting and the ability to build our own dashboards have also made it easier to get the numbers in front of the right people without pulling everything into spreadsheets. Review collected by and hosted on G2.com.

The main thing is consistency across screens. Background processing and how certain operations behave still varies from one module to the next, and the service module in particular doesn't always work the way you'd expect coming from the other areas. Tightening that up so the experience feels the same everywhere would make training new users easier and cut down on the "why does it work differently here" questions. Some processes could also be faster, and clearer documentation on how the modules are meant to interact would help. Review collected by and hosted on G2.com.

I find Acumatica easy to use, which is a big plus. The use of AI in the distribution space has been particularly impressive. It helps in determining which open purchase orders can fulfill future orders. I also like that users can create their own reports using their own words. The AI capabilities are a valuable asset to our business operations. Switching to Acumatica was definitely the right choice, and I look forward to future developments. Our VAR was exceptional during the initial setup, which made the process smooth. Review collected by and hosted on G2.com.

DeviceHub is very clunky and seems like an unnecessary layer. It would be better if Acumatica could communicate with the printer directly from the OS, allowing users to print a label without needing DeviceHub. Review collected by and hosted on G2.com.