--- title: Acumatica Reviews meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2021 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2021 scale: '5' date_modified: '2026-08-12' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Acumatica Reviews **Vendor:** Acumatica **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,021 ## About Acumatica Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn't have to wrestle with disconnected tools or rigid software that can't keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next. ## Acumatica Pros & Cons **What users like:** - Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews) - Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews) - Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews) - Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews) - Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews) - Reporting (169 reviews) - User-Friendly (169 reviews) - Easy Access (157 reviews) - Data Management (154 reviews) - Integrations (154 reviews) **What users dislike:** - Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews) - Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews) - Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews) - Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews) - Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews) - Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews) - Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews) - Limited Customization (108 reviews) - Users find the **limited functionality** in Acumatica's scheduling and construction features frustrating and outdated. (105 reviews) - Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews) ## Acumatica Reviews ### 1. Acumatica for Construction **Rating:** 3.5/5.0 stars **Reviewed by:** Ronak G. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Acumatica?** The construction and project accounting side continues to be a strong point for us. Being able to tie budgets, commitments, change orders, and billing back to individual jobs in one place has saved a lot of the manual reconciliation we used to do across separate tools. The modularity still stands out so it's easy to turn on what a given part of the business actually needs without paying for or wading through features we don't. Reporting and the ability to build our own dashboards have also made it easier to get the numbers in front of the right people without pulling everything into spreadsheets. **What do you dislike about Acumatica?** The main thing is consistency across screens. Background processing and how certain operations behave still varies from one module to the next, and the service module in particular doesn't always work the way you'd expect coming from the other areas. Tightening that up so the experience feels the same everywhere would make training new users easier and cut down on the "why does it work differently here" questions. Some processes could also be faster, and clearer documentation on how the modules are meant to interact would help. **What problems is Acumatica solving and how is that benefiting you?** As company was growing we needed a system which could support the expansion and improve process effiency along the way. **Official Response from Ashley Spence:** > Hi Ronak! Thank you for taking the time to share such a detailed and thoughtful review. It's genuinely great to hear that the construction and project accounting tools are delivering real value for your team, and that the modularity and dashboards are helping get the right information to the right people. Your feedback on consistency across screens, particularly around the service module, is something we take seriously. If you haven't already, the Service Management Implementation and Processing course and Service Management Extended Scenarios on Acumatica Open University (linked below) walk through how the module is configured and how it's designed to work, which may help bridge some of those "why does it work differently here" moments for your team. For documentation on how modules are meant to interact, we'd also encourage you to explore Beacon (beacon.acumatica.com), our centralized hub for documentation, release notes, job aids, and AI-powered search. It's built to make exactly that kind of cross-module clarity easier to find. We appreciate you being part of the Acumatica community and hope these resources help make the experience smoother for your whole team. ### 2. Great for small or medium size organization, ahead of competition **Rating:** 4.0/5.0 stars **Reviewed by:** Kaushik D. | Sr Program Manager, Enterprise Applications, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Acumatica?** The major changes to schedule lines, ATP, and MRP have put Acumatica at par, if not above competition within the space. Acumatica continues to add key features which enable organizations in the space operate efficiently. **What do you dislike about Acumatica?** Key limitations do exist, and stability is still a bit of a concern, especially in terms of automation schedules based on business events **What problems is Acumatica solving and how is that benefiting you?** Acumatica is providing the ERP system we need. While not a perfect solution, we are getting at the basic minimum for an organization of our size and complexity. It is **Official Response from Ashley Spence:** > Hi Kaushik! Thank you so much for taking the time to share your experience. It's genuinely great to hear that the improvements to schedule lines, ATP, and MRP are making a real difference for your team. Knowing that those updates have put Acumatica at or above the competition is exactly the kind of feedback that motivates our product and development teams to keep pushing forward. Your concerns about stability, particularly around automation schedules and business events, are completely fair, and we take that seriously. If you haven't already, we'd recommend checking out training course R130 in Acumatica University (linked below), which includes dedicated content on Business Events and can help your team get the most out of that functionality. You might also find our Acumatica Community (community.acumatica.com) helpful for troubleshooting and connecting with others who have navigated similar challenges. And if you haven't explored Beacon yet, our new unified knowledge hub brings together product documentation, release notes, videos, and knowledge articles in one place, making it much easier to find trusted answers quickly. We hope things have continued to improve for your organization since you shared this review. We're committed to closing the gaps you've identified, and feedback like yours genuinely shapes where we focus our energy next. ### 3. Good To-Date software for Accounting needs **Rating:** 4.0/5.0 stars **Reviewed by:** Lilly X. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Acumatica?** Currently, there isn’t anything new I like about Acumatica. **What do you dislike about Acumatica?** As a SaaS client, we’re constantly receiving updates monthly. It’s become tedious tracking what the updates are. I think Acumatica should reduce their updates to quarterly or annually. **What problems is Acumatica solving and how is that benefiting you?** Continous improvements on their bugs and monthly updates so we are on the most current build. We understand Acumatica is doing their best to make sure our software is the most efficient. **Official Response from Ashley Spence:** > Hi Lilly! Thank you for taking the time to share your honest feedback. We genuinely appreciate it, and we hear you on the update frequency. We know that keeping up with monthly releases can feel like a lot to manage, and we understand why a less frequent cadence might feel more manageable. That said, we want you to know that those updates are driven by real feedback from customers like you, with the goal of keeping your software running at its best. To make staying current a little easier, we'd love to point you to Beacon (linked below), our new unified knowledge hub that brings release notes, known issues, documentation, and training resources all into one place. No more hunting across multiple sources. The Acumatica Community (community.acumatica.com) is also a great space to connect with other users, ask questions, and stay in the loop on what's new. We hope these resources make a real difference, and we'd love to hear from you directly if there's anything more we can do to support your experience. ### 4. Easy to Use, Worth It for Visibility and Time Savings **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Acumatica?** Its easy to navigate and use, new users didnt need much training to get comfortable with it. Its not the cheapest but its been worth it for the visibility and time saving. **What do you dislike about Acumatica?** Pricing can add up as we scale, especially once we started adding more modules. Some integrations also take more effort than we expected and aren't always as plug-and-play as we'd hope. The system can get a bit slow as we grow, and some pages with large amounts of data dont display properly on smaller screens, making them harder to use. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us keep everything in one place instead of juggling multiple systems. It gives us better visibility into our operations and real-time data, which make it easier to make decisions and saves us a lot of time day to day. **Official Response from Ashley Spence:** > Hi There, Thank you for sharing your experience! We are thrilled to hear that our ERP solution has provided your team with better visibility, saved you time, and made navigation easy for new users. We also truly appreciate your honest feedback regarding module pricing, integrations, system speed, and screen display issues on smaller devices. To help streamline your integrations and optimize system speed as you grow, we encourage you to explore the free "Web Services" and "System Maintenance" courses available through Acumatica Open University (linked below). Furthermore, we would love for you to share your thoughts on the display issues in the "Product Ideas" section of the Acumatica Community Discussion Forums. We value your partnership and are dedicated to supporting your success every step of the way. ### 5. Have used Acumatica for 3 years now **Rating:** 3.5/5.0 stars **Reviewed by:** sheryl t. | Accounting/Business Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Acumatica?** We just use the accounting part of Acumatica, and have found it very easy to learn. **What do you dislike about Acumatica?** We are currently using Velixo to create financial reports because the "canned" financial reports are very limited. **What problems is Acumatica solving and how is that benefiting you?** Eventually the goal is to bring in other parts of Acumatica's ERP on board. **Official Response from Ashley Spence:** > Hello Sheryl! Thank you so much for taking the time to share your experience, and for being such a loyal Acumatica customer over the past three years! We're glad to hear the accounting module has been easy to learn. We completely understand the frustration around limited out-of-the-box financial reports, and we hope that you've had a chance to explore some of our free resources on Acumatica Open University (linked below). Courses like F350 Analytical Reports - Advanced and S150 Report Designer are great starting points for building and customizing your own financial reports directly in Acumatica, which may reduce your reliance on third-party tools like Velixo over time. The S130 Data Retrieval and Analysis course is also worth a look if you'd like to get more out of your data through custom inquiries and dashboards. And if you haven't already, the Acumatica Community at community.acumatica.com is a fantastic place to connect with other users, ask questions, and discover how others are solving similar reporting challenges. We're excited about your goal to expand into other ERP solution modules, and we're here to support you every step of the way! ### 6. Non-Profit Acumatica User **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Acumatica?** Having the top bar be a different color when changing companies is helpful to know which company you are currently working in. **What do you dislike about Acumatica?** We would still like to not see all transactions for every company but rather only the ones for the company we are currently in without having to turn on a filter. **What problems is Acumatica solving and how is that benefiting you?** We are able to easily enter transactions for all our entities and switch between them throughout the day. **Official Response from Tammy Exner:** > Hello thank you so much for sharing your feedback on Acumatica. Could we have someone from our product or customer success team get in touch with you to discuss your concerns on transactions shown by company? ### 7. Quality software that helps track jobs **Rating:** 3.5/5.0 stars **Reviewed by:** Saiful C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Acumatica?** No new things were brought to my attention by Acumatica. **What do you dislike about Acumatica?** Introduce more AI to speed up certain things **What problems is Acumatica solving and how is that benefiting you?** Helping us keep track of revenue and expenses in an easy manner. **Official Response from Ashley Spence:** > Hi Saiful! Thank you for taking the time to share your feedback! We're glad Acumatica has made tracking revenue and expenses easier for your team. That said, we hear you on wanting more AI capabilities. The good news is that AI is a big focus for us right now. Our 2026 R1 release introduced "AI Everywhere," including an AI Assistant that lets you ask questions in plain language and instantly surfaces answers, charts, and dashboards. It's well worth exploring if faster workflows are a priority for you. We'd also love for you to check out Beacon (linked below), our free knowledge hub at beacon.acumatica.com, where you'll find product documentation, videos, and training materials to help you get more out of the platform. Acumatica Open University is another great resource, with free courses covering everything from Reporting and Customization to Project Management. And if you'd like to connect with other users who may have tackled similar challenges, the Acumatica Community is a great place to share ideas and learn from peers. We're always working to make Acumatica better, and feedback like yours genuinely helps us get there. ### 8. A program with alot of possibilities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Acumatica?** It integrates with our 3rd party payroll software. It includes a two way sync and adding new projects or subaccounts are almost instantly synced to the payroll software. **What do you dislike about Acumatica?** Putting in the work before going live is important. We had a negative implementation process. I wish we would have had a better vendor (we've since switched) so that we could have had it set up properly. Once the system is built out it's hard to make changes. **What problems is Acumatica solving and how is that benefiting you?** The integration with WorkForce Go is helping us to minimize payroll processing time. This helps me have more time to devote to other duties. **Official Response from Ashley Spence:** > Hi There! Thank you so much for taking the time to share your experience. It's genuinely great to hear that the WorkForce Go integration is saving you real time on payroll processing. That two-way sync, especially the near-instant project and subaccount updates, is exactly the kind of efficiency Acumatica is built to deliver. We're sorry to hear your implementation didn't go as smoothly as it should have. A strong start makes a big difference, and we're glad you've since found a vendor who's a better fit. For anyone navigating configuration changes, our Acumatica Community is a great place to connect with others who've worked through similar challenges. We've also just launched Beacon (linked below), our new unified knowledge hub, which brings together product documentation, training videos, and knowledge articles in one place. The System Administration resources there may be particularly helpful if you're looking to make changes to your setup. We appreciate your honesty and hope things are going well for your team. ### 9. Centralizes Finance, Needs Better Templates **Rating:** 3.5/5.0 stars **Reviewed by:** Gigi P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Acumatica?** I like that Acumatica allows us to share the same chart of accounts across all our companies. It's really helpful having all the company data in the same tenant as it makes cross-checking internal invoices easy. **What do you dislike about Acumatica?** I find the periods/months difficult to read, and the balance sheet and profit & loss don't have a standard template; everything needs to be tailor-made. The initial setup wasn't easy at all, every setting is so specific. **What problems is Acumatica solving and how is that benefiting you?** Acumatica consolidates various tasks like budget, invoice approval, and payroll into a single platform, making it our one-stop software. Sharing the same chart of accounts and easy internal invoice cross-checking across all companies has streamlined our processes. **Official Response from Ashley Spence:** > Hi Gigi, Thank you for sharing your experience! We love that our ERP solution helps you consolidate your budget, invoice approval, and payroll into a single platform to streamline your processes. Sharing the same chart of accounts across your companies clearly makes cross-checking internal invoices easy for your team. We also appreciate your honest feedback about the complex initial setup, reading the financial periods, and the challenge of building custom balance sheet and profit and loss templates. To make reporting easier, we encourage you to explore the free F100 Financial Basics and F350 Analytical Reports courses under the Implementation of Finance section on the Acumatica Open University (linked below). You can also join the Financials forum in the Acumatica Community to collaborate with peers, share best practices, and find helpful template solutions. Together, we can ensure you get the exact data insights you need to support your continued growth. ### 10. Reliable and User-Friendly ERP Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Joanna N. | Junior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Acumatica?** I like that Acumatica is easy to use, cloud-based, and lets me manage accounting, inventory, and reports in one place. It also makes it easy to access data from anywhere. **What do you dislike about Acumatica?** Some features take time to learn, and the system can be a bit slow when working with large amounts of data. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps manage accounting, inventory, and business operations in one system. It saves time, keeps data organized, and makes daily work more efficient. **Official Response from Ashley Spence:** > Hi Joanna! Thank you so much for taking the time to share your experience, this kind of feedback means a lot to us! We're thrilled to hear that Acumatica's cloud-based platform is helping you manage your accounting, inventory, and reporting all in one place. On the learning curve, we completely understand, and we want you to know that Acumatica Open University (linked below) offers free, self-paced courses specifically designed to help users like you get up to speed faster, including dedicated paths for Getting Started with Acumatica, Inventory and Orders, and Reporting and Customization. As for performance with large data volumes, our System Administration course on Open University covers best practices for optimizing your setup, and our Community Portal at community.acumatica.com is a great place to connect with other users and find tips that could make a real difference. We're committed to making sure your experience keeps improving, so please don't hesitate to reach out if there's anything we can do to support you. ### 11. Comprehensive Solution with Setup Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Carly R. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is a one-stop-shop for everything from customer management to parts sales, labor tracking, and invoicing. We can create proposals using D-tools, which sync to Acumatica project quotes, then convert to a project where we use service orders and sales orders to track parts and labor. Our projects also have billing tasks built in and a dashboard that keeps track of it all. **What do you dislike about Acumatica?** I believe the areas where Acumatica could be improved are the taxes and change order/change request processes. The change orders don't track estimated taxes, and in the revenue budget, items can either include tax or be non-taxable entirely, which complicates commission calculations. Also, I found the Microsoft Outlook and Teams plug-ins with Acumatica very difficult to execute thoroughly and successfully. I have not been able to get Outlook or Teams plug-ins to work at all. Additionally, the initial setup of Acumatica was very difficult. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to track installation labor and recognize revenue over time, manage sales and commissions, and understand opportunities lost. Its integration with d-tools helps create proposals, syncs with project quotes, and facilitates service orders, sales orders, and billing tasks. ### 12. Revolutionized Our Warehouse with Real-Time Management **Rating:** 4.0/5.0 stars **Reviewed by:** Annalicia O. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that we can use handheld devices in the warehouse with Acumatica. It lets us take and upload photos of the packing slips and material directly to the transactions in real time. This saves me from having to scan, rename, and file each packing slip at the end of the day. **What do you dislike about Acumatica?** I feel like there is still so much for me to learn with Acumatica. Our biggest hardship in the warehouse is the time it takes to process materials (transactions). It takes several minutes to get items received and onto the production floor. I'm sure this can become more efficient when I learn more on automation. The implementation took a long time, about 1.5 years, and wasn't easy, as it took me away from many of my daily responsibilities as a Warehouse Manager. I think we still needed more time prior to implementation. **What problems is Acumatica solving and how is that benefiting you?** Acumatica enhances inventory visibility and uncovers issues with staff behavior. It allows us to upload packing slips in real-time, eliminating manual scanning and filing. However, it can be time-consuming to process materials, but I'm hopeful that learning more about automation will help. **Official Response from Ashley Spence:** > Hi Annalicia! Thank you so much for sharing this, and we're glad to hear that real-time packing slip uploads and handheld device functionality have made such a meaningful difference in your day-to-day operations. We completely understand the frustration around transaction processing times and the demands that a 1.5-year implementation can place on a warehouse manager who already has a full plate. Since this review was posted a little while ago, we hope things have started to feel more manageable! If you're still looking to speed up material processing, the D210 Automated Warehouse Operations course on Acumatica Open University (linked below) is a great place to start. It covers automated receiving, put-away operations, and mobile app workflows that align closely with what you're already doing. For a stronger foundation on inventory and order management overall, the D100 Inventory and Order Management Basics course is also worth your time. And if you ever want to connect with others who have navigated the same challenges, the Acumatica Community (community.acumatica.com) is a wonderful space to ask questions and learn from fellow users. You're not alone in this, and we're rooting for you! ### 13. Valuable Data Access, Needs Improved Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Colleen O. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really like the access to data Acumatica provides, especially through the Generic Inquiries (GIs), which allows me to have better access without relying on another group. The potential for more automation is exciting as well; we're slowly working on creating this. The ability to build what I need and value, beyond standard reports like P/L and Balance Sheets, is a big plus. I also want to learn to use Business Events for automation to alert my team on certain processes. **What do you dislike about Acumatica?** The GIs took time to learn. It would be great if there was a wizard for new users to build even a simple one. Also, the initial setup was moderate. We unfortunately had a firm deadline and we were not able to fully set up Acumatica on Day 1 and are still trying to catch up. **What problems is Acumatica solving and how is that benefiting you?** Acumatica gives me better access to data compared to our old ERP, allowing me to create custom GIs without relying on others. I also see potential for more automation, specifically using Business Events to alert my team on certain processes. ### 14. Intuitive Sales Order Process, but Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Blaine 'Belani' H. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I love how easy the sales orders are implemented and how I can search for any specific word that is in an order detail. What really stands out to me is how intuitive the sales order process is from start to finish. Creating and implementing an order doesn’t feel like a chore; it’s straightforward, clean, and doesn’t require jumping through unnecessary hoops. That alone saves time and reduces errors, especially when things are moving fast. The search functionality is a game-changer. Being able to search for any specific word or detail inside an order means I can instantly find what I’m looking for without digging through multiple screens or relying on memory. Whether it’s a customer note, a product reference, or a custom detail, it’s all immediately accessible. Net result: less time hunting, more time executing, and better visibility across the board. That efficiency is what makes Acumatica genuinely valuable in day-to-day operations. **What do you dislike about Acumatica?** Some workflows feel more complex than they need to be, especially for new users, and there's a bit of a learning curve. Certain screens aren’t always as intuitive as the sales order side of the system. Reporting and data extraction can also be a challenge, as getting data into a clean, usable format sometimes takes more steps than expected. Performance can feel inconsistent, particularly when running searches or reports with a lot of data. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps locate unknown problems and targets marketing to the right clientele. The intuitive sales order process saves time and reduces errors. The search feature allows quick access to specific order details, improving efficiency and visibility. **Official Response from Ashley Spence:** > Hi Blaine, Thank you for sharing your experience using Acumatica Cloud ERP! We are thrilled to hear that our intuitive sales order process and powerful search features are saving your team time, reducing errors, and improving overall visibility. We also sincerely appreciate your honest feedback regarding the learning curve, complex workflows, and reporting challenges. We want to ensure you get the absolute most out of your system, so we highly recommend exploring the free training available on Acumatica Open University. The "Getting Started With Acumatica" course is a perfect resource for new users, and the "S130 Data Retrieval And Analysis" course (linked below) offers excellent strategies for smoother data extraction. Additionally, our Acumatica Community forums are fantastic places to ask questions, share tips, and connect with other users to overcome workflow hurdles. We are committed to building the future of business together, and we are always here to help you succeed. ### 15. Flexible, Stable, Yet Setup Challenges Persist **Rating:** 4.0/5.0 stars **Reviewed by:** Alison F. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use the Acumatica CRM and all of the accounting features related to project accounting, revenue recognition, month-end job costing, and timesheets. I like the stability of the program and, in particular, the flexibility to customize it. I think Velixo is genius and a perfect pairing to get the data out of Acumatica in a form everyone in our company can use without having to change the way they work. **What do you dislike about Acumatica?** We struggle with revenue projections because we can't group projects together as a program, or create subtasks. We can't use the inventory IDs efficiently for our business. Because we are locked into using the inventory IDs for projecting revenue, we can't get the granularity we need. If we create too many tasks, our guys in the field and in engineering spend too much time on their time cards. The initial setup was awful. Our first partner was not helpful. We are with Crestwood now, but we still struggle. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica CRM and accounting features, eliminating the need for spreadsheets for our financial data. **Official Response from Ashley Spence:** > Hi Alison, I noticed this review is from January, and I sincerely hope you and the Crestwood team have resolved those early setup challenges. It is fantastic to hear that our CRM, project accounting capabilities, and Velixo integration helped you eliminate manual spreadsheets and brought stability to your daily operations. We know that managing granular revenue projections and restricted inventory IDs can cause frustration when you need specific project grouping. If you are still looking for better ways to handle subtasks and field time cards, I highly recommend exploring the "P200 Project Accounting Extended Scenarios" course on Acumatica Open University. You can also connect with other users and submit feature requests in the Product Ideas section of the Acumatica Community. We appreciate your honest feedback and hope our ERP solution continues to empower your business today in 2026! ### 16. Effective ERP with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Rosa U. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for finance matters. One thing I really like about it is that it makes our vendor bill processing more automated, which means less paper. It's also easy to use, which is important for me. What I enjoy the most, though, is the simplicity of running inquiries and reports with Acumatica. **What do you dislike about Acumatica?** I'm having trouble with multi-branch tax reporting. Our taxes seem to carry balances into the next period, and it's unclear why they're not clearing. This causes our tax reports not to match our trial balances and account details. Also, the initial setup wasn't easy, probably because of a lack of testing on our end. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for finance matters, reducing paper usage by automating vendor bill processing. It's easy to use, and I enjoy the simplicity of running inquiries and reports. However, it struggles with multi-branch tax reporting, as our taxes don't clear correctly and reports don't match balances. ### 17. Revolutionized Our Manufacturing Process but Needs Smoother Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Ben Z. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate that Acumatica allows us to accurately group our projects and maintain revision control. The interface is accessible to everyone and serves as a good baseline. I like how it integrates with typical entry data like Excel, making data entry easy. The third-party additions simplify integrations further. CADLink is my favorite addition, as it significantly speeds up my work, and the Engineering Workbench is a useful tool for its search, visualization, and modification capabilities. **What do you dislike about Acumatica?** So far, the pipeline from BOMs that are frequently modified or updated and shifting these changes to Manufacturing Orders/Production Orders in progress is a huge time-sink for me. I wish Production Orders had a similar functionality to Engineering Workbench, or were easier to update. Right now if I need to shift a material from one work center to another, I have to delete it out of one work center, and add it to a second. In Engineering Workbench, I can drag and drop this item between work centers. Not easy at all, we had a lot of background work to do on our existing data and make sure it was in the system before we went live. **What problems is Acumatica solving and how is that benefiting you?** Acumatica accurately groups projects, maintains revision control, and keeps an accessible interface. CADLink reduces data entry time drastically, and the Engineering Workbench helps modify Bills of Material. Integrations simplify data entry, boosting efficiency. **Official Response from Ashley Spence:** > Hi Ben, Thank you so much for sharing your detailed feedback with us! We love hearing that our ERP solution helps you accurately group projects, maintain revision control, and boost efficiency with accessible integrations like CADLink and the Engineering Workbench. Since leaving your review earlier this year, we truly hope that you have found smoother ways to update your Bills of Material and shift materials between work centers. If you still want to streamline your Production Orders, we highly recommend exploring the Acumatica Open University (linked below). Specific courses like M100 Basic Manufacturing Implementation and M200 Basic Manufacturing Scenarios offer wonderful step-by-step guidance on optimizing these manufacturing workflows. You can also connect with other professionals and find collaborative solutions on the Acumatica Community. We appreciate your partnership and are thrilled to support your continued growth! ### 18. Cloud-Based Excellence with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Robert S. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica is cloud-based, which is essential for modern business operations. The UI is another highlight for me. It's easy to use for our employees, which is crucial for efficient workflow. The advanced planning and scheduling capabilities are impressive, helping us produce to forecast on time and keep our customers happy. It's great to have a secure environment and the ability to promise capabilities, ensuring we can meet deadlines and manage our manufacturing processes effectively. **What do you dislike about Acumatica?** I think the advanced planning and scheduling could be better. It needs to ensure that the supply chain's manufacturing requirements are calling for items to be in-house on time and needs to respect our manufacturing lead times, especially for an 8-level BOM. I feel like the MRP and CTP processes could be improved as well. Plus, the allocation process could be more intuitive and should respect the orders that have ship dates, especially when inventory is low. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to run our manufacturing business from lead to cash with ease, thanks to its cloud-based advanced planning and scheduling, which helps us produce on time and keep customers satisfied. **Official Response from Ashley Spence:** > Hi Robert, Thank you for taking the time to share your feedback! I truly hope you have found solutions to the manufacturing challenges you experienced. We are thrilled that you love the secure cloud-based environment of our ERP solution, the intuitive user interface, and the ability to run your business seamlessly from lead to cash. I also completely understand your frustrations regarding advanced planning and scheduling, material requirements planning, capable to promise processes, and how allocations handle ship dates for an eight-level bill of materials. If you are still looking to optimize these specific workflows, I highly recommend exploring the "M200 Basic Manufacturing Scenarios" and "M210 Extended Manufacturing Scenarios" courses on Acumatica Open University (linked below). You can also visit the Acumatica Community to share your product ideas and discuss best practices with other users. We appreciate your partnership and are always here to help you succeed! ### 19. Scalable ERP with More Expansive Modules **Rating:** 4.0/5.0 stars **Reviewed by:** Natasha J. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica as our ERP for sales, finance, general ledgers, consolidation, and operations. It's quick and smart, and it's scaled with our growth. I'm impressed that Acumatica is intuitive and powerful, allowing adjustments for smaller companies while opening more modules as we grow. This flexibility makes accounting more efficient. We've found segment keys and subaccounts essential for smarter department reporting—it holds departments accountable. Implementing Acumatica with other best-in-breed software hasn't been difficult, which adds to its value. **What do you dislike about Acumatica?** I do think the approvals and audit trail for audit could be improved. Now that the auditors are now more control based auditing, they're not vouching anymore, more approvals process within Acumatica would be useful. A person at the top, Director of Finance, or Head of Finance, or Financial Controller shouldn't hold up a monthly process, but we need to prove to the auditors that the subledgers have been checked by said persons. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica because it scales with our growth and is intuitive yet powerful. It simplifies reporting with segment keys and subaccounts, making department reporting smarter and quicker. It also makes month ends more efficient if we utilize all its features. **Official Response from Ashley Spence:** > Hi Natasha, Thank you for sharing how our ERP solution has scaled alongside your growth! It is wonderful to hear that you find the platform intuitive and that the segment keys, subaccounts, and seamless integrations are making your department reporting both smarter and more efficient. I also deeply appreciate your honest feedback regarding the approvals process and the audit trail. Since some time has passed, I am hopeful you have already found ways to streamline those checks for your auditors. However, if you are still looking to strengthen your compliance tracking, I highly recommend exploring the "S110 System Security" course (linked below) on Acumatica Open University, which covers audit configurations in detail, or searching for approval map setups within the Acumatica Community. We are thrilled to have you growing with us, and we are always here to help you get the absolute most out of your system. ### 20. Highly Customizable, Needs User-Friendly Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Dahr H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I appreciate Acumatica's customizability for any type of use case, as it allows us to have full control of any screen and customize it the way we want it to be. The automation capabilities and AI integration speed things up tremendously and take unnecessary manual tasks off employees' hands so they can focus on more important tasks. Although we don't have AI studio in our environment yet, I've experienced it during a Hackathon, and it helps in summarizing and visualizing large data sets, which can assist in making quicker decisions. Overall, Acumatica helps keep all our data organized and controlled in one area, making it an excellent system of record. **What do you dislike about Acumatica?** While the customizability is good, it's not very user-friendly. Trying to find resources on how to accomplish various customizations is very difficult and frustrating. **What problems is Acumatica solving and how is that benefiting you?** Acumatica organizes and controls our data, providing a perfect system of record. Its customizability gives full screen control, and automation speeds up processes, removing manual tasks so my team focuses on important work. **Official Response from Ashley Spence:** > Hi Dahr, Thank you for sharing your experience with our ERP solution! We are thrilled to hear that Acumatica's customizability, automation capabilities, and AI integration are saving your team time and providing a reliable system of record. We also understand your frustration when it comes to finding the right resources for building out those specific customizations. To make this process much more user-friendly, we highly recommend exploring our free Acumatica Open University courses, such as T190 Quick Start in Customization, T200 Maintenance Forms, and T210 Customized Forms and Master-Detail Relationship (linked below). You can also connect directly with other creators to ask questions and share knowledge in the Develop Customizations forum within our Acumatica Community portal. We appreciate your feedback, and we hope these resources help empower your team to achieve even greater efficiency. ### 21. Robust ERP with Room for Equipment Management Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Kathy B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica is a true web-based program. The General Ledger automation and the easily accessed database are beneficial for our operations. We use Velixo to pull current data into spreadsheets, which can be refreshed, eliminating the need to export new data frequently followed by cleanup. This is a significant time saver. **What do you dislike about Acumatica?** The Fixed Asset module in Acumatica doesn't have Equipment Management capabilities, which is frustrating for us as a civil contractor with a fleet of heavy equipment. We need cost and revenue information for each piece of equipment, but the module doesn't support this need. It would be great to have an Equipment Management module to capture repairs and maintenance costs from accounts payable, depreciation from fixed assets, and equipment hours/revenues that have been applied to projects. This would help us get a profit and loss statement for each piece of equipment. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with project management, payroll, AP, AR, GL, and banking. The true web-based platform and accessible database save time by automating the General Ledger. Velixo integration pulls current data into spreadsheets, avoiding constant re-exports and cleanup. **Official Response from Ashley Spence:** > Hi Kathy, We appreciate your detailed feedback using Acumatica, and we love seeing how our web-based ERP solution, General Ledger automation, and Velixo integration save your team valuable time. We also hear your frustration regarding the Fixed Asset module, because tracking individual costs and revenues for a heavy equipment fleet is essential for a growing civil contractor. To connect with peers and discover how they handle similar workflows, we invite you to join the Construction forum within the Acumatica Community. Furthermore, you might find valuable configuration strategies by taking the V150 Equipment Management 2025 R2 course on the Acumatica Open University (linked below), which can help you better align your maintenance and revenue tracking goals. ### 22. Ease of Use and Customization at Core, Minor Setbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle N. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for Construction, Accounting, and CRM. I really appreciate how it allows easy gathering of data and integrates multiple departments on one ERP. I like its ease of use and customizability, making it straightforward to create reports pulling the data we want and adding fields specifically needed for our business. I'm also learning more of its capabilities daily. **What do you dislike about Acumatica?** I find that project quoting in Acumatica needs improvement, especially in terms of easily sending the same quote to multiple bidders and maintaining an accurate history. The AIA invoicing could be enhanced with the ability to create an AIA retainage invoice. Additionally, I would like the forms to be modifiable and have the capability to export them to a Word document. The initial setup was also challenging, as we had to break it out into multiple implementations. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows easy data gathering and integrates multiple departments in one ERP. It is user-friendly and customizable, letting us create reports with needed data and fields. **Official Response from Ashley Spence:** > Hi Michelle, Hi there! Thank you so much for sharing your feedback. We are thrilled to hear that our ERP solution is helping you integrate your construction, accounting, and CRM departments, and that you are enjoying the easy data gathering and customizability. We also hear your concerns regarding project quoting, AIA retainage invoicing, form exports, and the challenges you faced during the initial setup. To help streamline your daily tasks, we encourage you to visit the Acumatica Open University (linked below) for dedicated courses on project management and quoting. You can also explore the Acumatica Community for helpful peer discussions on AIA invoicing and advice on converting forms to Word documents. We appreciate your partnership and are always here to help your team succeed! ### 23. Effortless Navigation and Useful Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Terri G. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find the third-party integrations in Acumatica very helpful for ensuring that all our data and information is consistent among platforms. I like the ease of access and navigation through the screens, which makes it simple to use. I really appreciate the mobile access for approvals and quick visibility of the system; as the CEO, being able to access the system from anywhere makes it easier for me to stay up to speed. **What do you dislike about Acumatica?** I think training and user sessions could be improved. I'd love a monthly Teams or Zoom session, like a lunch and learn remotely, allowing customers to pick and choose what is appropriate material for engagement. Also, the asset import process could use some work, as well as the stock financial report. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps ensure our data consistency through third-party integrations, provides easy navigation, and offers mobile access for approvals and quick system visibility, making it easier for me to stay up to speed as a CEO. **Official Response from Ashley Spence:** > Hi Terri! Thank you so much for sharing your experience! We are thrilled to hear that our third-party integrations, easy navigation, and mobile access are helping you stay up to speed as a CEO. We also deeply appreciate your feedback regarding our training options, the asset import process, and stock financial reports. To help you get the most out of our ERP solution, we highly recommend checking out the Acumatica Open University for free online courses. We also offer role specific job aids and learning paths. Additionally, you can visit the Acumatica Community portal (linked below) to discover virtual lunch and learn events hosted by our partners, discussion forums where Acumatica users share helpful tips and tricks, or Acumatica User Group Meet Ups designed to further the sharing of knowledge and product use through presentations, peer to peer networking, round tables, ad hoc discussions, etc. We are constantly improving our platform based on customer input, so your thoughts are incredibly valuable to our team. Thank you again for helping us build the future of business together! ### 24. Customizable MRP Solution with Inventory Management **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I like Acumatica because it helps us manage a lot of manufacturing operations, like managing our inventory, providing solutions to customers, and coordinating material requirements for purchase. I appreciate the ease of customization in generic inquiries, as it allows me to easily create a custom view of all the data I need for each unique situation. **What do you dislike about Acumatica?** I find the MRP hard to use, but this is mostly because we have bad data in the system. It's challenging because we did not set up all of our inventory items correctly. It will definitely be improved when we take the time to clean this up and better use the system. Also, the initial setup of Acumatica was pretty involved, but I wasn't there for the full setup. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us manage inventory, coordinate material requirements for purchase, and provide solutions to customers. I can easily use it to create custom views of data for unique situations. **Official Response from Ashley Spence:** > Hi Joshua, Thank you so much for taking the time to share your feedback. We are thrilled to hear that our ERP solution is helping you seamlessly manage your inventory, coordinate material requirements, and customize your data views. We also completely understand your frustrations with the MRP features and the involved initial setup process. Getting your data clean and correctly configured is a big task, but it is definitely worth the effort. As you work on optimizing those inventory items, we highly encourage you to explore the Acumatica Open University (linked below) and the Acumatica Community. Both platforms offer fantastic resources, training, and collaborative support to help you get the most out of your system. We are cheering you on as you refine your data, and we are always here to help you succeed! ### 25. Flexible Configuration but Complex Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Edward H. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica's configuration flexibility and data management/transparency. The ability to export/import data and provide in-system data analytics is valuable as it saves the lag involved in moving to an external warehouse for reporting and analytics. It also allows users to easily hone in on datasets and export to Excel or other tools for detailed analysis of building external reports and presentations. **What do you dislike about Acumatica?** I find the construction task structure in Acumatica relatively complex and inflexible compared to the rest of the system. It has a dependency on unit of measure alignment and hard connections of tasks to production orders. Also, the initial setup of Acumatica wasn't easy for our team. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for fabrication resource planning, construction costing, and billing. It offers configuration flexibility, data management, and transparency. The ability to export/import data enables efficient in-system analytics and saves time by eliminating the need for external reporting tools. ### 26. Comprehensive ERP with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Nick S. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica offers many tools under one roof, which really helps streamline processes. The real-time visibility to project costs, materials, and activities is another aspect I find incredibly beneficial. I also really like having the mobile app on my phone, allowing me to access data in real time and make actionable decisions quickly when I'm away from the office. **What do you dislike about Acumatica?** Receiving material can be cumbersome because you have to access multiple screens just to enter it into the system. We could benefit from having an OCR tool that allowed us to scan the packing slip, with that auto lookup the PO and receive the qty of items on the packing list. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for real-time visibility into project costs, materials, and activities. It offers many tools under one roof, and the mobile app lets me access data on the go, enabling quick decisions. **Official Response from Ashley Spence:** > Hi Nick, Thank you for your review! We love hearing that having multiple tools within our ERP solution helps streamline your operations and that the mobile app gives you real-time visibility into project costs, materials, and activities. We also appreciate your candid feedback about the material receiving process. We know that navigating multiple screens is frustrating, and your suggestion for an optical character recognition tool to scan packing slips and automate purchase orders is incredibly valuable. To help simplify your current workflow, you might find the "D100 Inventory and Order Management Basics" and "D210 Automated Warehouse Operations" courses on Acumatica Open University (linked below) helpful. Additionally, you can visit the Acumatica Community to discover how other users optimize their document recognition processes. Thank you for being a vital part of our community and for helping us build a better product! ### 27. Connects All Our Processes in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Jillian J. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Acumatica?** Connects all our processes together into one place **What do you dislike about Acumatica?** Software is a little outdated and not intuitive **What problems is Acumatica solving and how is that benefiting you?** COnnects all our processes **Official Response from Ashley Spence:** > Hi Jillian! Thank you so much for taking the time to share your experience. Knowing that Acumatica is helping bring your processes together in one place is exactly what we set out to achieve, so that genuinely means a lot to us. We also hear you on the usability feedback, and we take that seriously. If navigating the platform has felt unintuitive, we'd encourage you to check out the "Getting Started with Acumatica ERP with Modern UI" course on Acumatica Open University (openuni.acumatica.com). It's free and walks you through the interface in a way that tends to make a real difference. You might also want to explore Beacon (linked below), our new knowledge hub, which brings together documentation, short how-to videos, job aids, and an AI-powered search tool, all in one place with no login required to browse. Our Community at community.acumatica.com is another great spot to connect with other users and pick up tips. We hope these resources help make your day-to-day experience a smoother one. ### 28. Robust Integration with Some Growing Pains **Rating:** 3.5/5.0 stars **Reviewed by:** Chase P. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica allows unlimited users, so our whole company can have access. It plugs in so well with other applications like Velixo, and I can drill through to so many screens seamlessly. **What do you dislike about Acumatica?** Some of the controls around the post period in the allocation screen in the construction module. Often it will try to post based on transaction date instead of post period. In the allocation rule or on the allocation screen, I would like the option to select a financial period to post to rather than only the transaction date. Implementation was actually very rough because we had so many custom workflows from our legacy system, and it was very hard to get people to adapt. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows my whole company to have access with unlimited users, integrates effortlessly with applications like Velixo, and aids in payroll, AP, project management, and producing financials. ### 29. Customizable and Intuitive for Manufacturing Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Hunter H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the ability to customize screens and visibility in Acumatica. It really helps with inventory tracking and user-friendly data entry. Users are more easily able to adopt the system alongside tracking manufacturing inventory and processes. The customization simplifies things for end users in data entry and helps leads in reading current data, making the workflow much simpler in answering questions concerning quantitative data. **What do you dislike about Acumatica?** I find navigating certain screens when building generic inquiries (GIs) challenging. It's difficult to explain what users are able to access to new admins; there's more needed than just clicking around—there should be an explanation of what these clicks do. The initial setup was laborious for user adoption and entry. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for inventory tracking and appreciate its user-friendly entry. The customization of screens simplifies work for end users, improving visibility and efficiency in our processes. ### 30. Centralized Financial Operations, Challenging Setup **Rating:** 4.0/5.0 stars **Reviewed by:** blaise m. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the cloud platform of Acumatica. It provides the ability for our project managers and field staff to have one truth center for project-based data. It has brought all of our financial processes under one platform. **What do you dislike about Acumatica?** It was a long process for integration. We are one year in and I feel like we are just getting to a point where I'm beginning to trust the data. It was much longer than we were initially told, but I feel like that had more to do with our onboarding partner than the software itself. Having an onboarding partner that understands your industry is paramount for success. It wasn't easy. It was extremely difficult and frustrating. **What problems is Acumatica solving and how is that benefiting you?** Acumatica brought all of our financial processes under one platform and allows our project managers and field staff to have one truth center for project-based data. **Official Response from Ashley Spence:** > Hi Blaise, Thank you for sharing your experience! We are thrilled that our cloud-based ERP solution has successfully brought your financial processes under one platform and provided a single source of truth for your project managers and field staff. However, we are sincerely sorry to hear that your integration process was difficult and frustrating. We completely agree that having an onboarding partner who deeply understands your specific industry is essential for a smooth and efficient transition. To help you continue building trust in your data and to support your team's ongoing success, we highly recommend exploring the free professional training courses available at Acumatica Open University (linked below). Additionally, we invite you to join the Acumatica Community (https://community.acumatica.com/) to connect with peers, ask questions, and share best practices. We appreciate your valuable feedback, and we look forward to supporting your continued growth and operational efficiency. ### 31. Controller use of Acumatica **Rating:** 4.0/5.0 stars **Reviewed by:** Isaac M. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Acumatica?** Ease of use, cloud features and product features. **What do you dislike about Acumatica?** Pricing on additional services or customizations. **What problems is Acumatica solving and how is that benefiting you?** Allow for cloud in browser work that can be done using any computer. **Official Response from Ashley Spence:** > Hi Isaac! Thank you so much for taking the time to share your experience as a controller using Acumatica! It's great to hear that the ease of use, cloud features, and product features are working well for you, especially the flexibility to work from any browser. We hear you on the pricing concerns around additional services and customizations, and we'd like to help you find some cost-effective solutions. If you haven't browsed already, our Reporting and Customization course on Acumatica Open University (linked below) walks you through many built-in customization options that may reduce your reliance on additional services. Our Community Portal at community.acumatica.com is also a wonderful place to connect with other users who may have found creative ways to configure the system to their needs. We're always working to make Acumatica as accessible and valuable as possible, and feedback like yours genuinely helps us do that. ### 32. Intuitive Interface, Modernizes Processes **Rating:** 4.0/5.0 stars **Reviewed by:** Nauman C. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find Acumatica incredibly valuable for modernizing our processes, especially in the manufacturing space where we use it for MRP and finance. The ease of use stands out to me, along with the AI capabilities. The user interface is really intuitive, and response times are quick, which makes it very easy to find information and saves me time since I don't have to search around for where to click. This efficiency is a massive upgrade from our old legacy system. **What do you dislike about Acumatica?** The ability to drill down on a bill of materials and modify if I can use a different part to complete the order. Specifically drilling down to see which part may be blocking me from completing the order. **What problems is Acumatica solving and how is that benefiting you?** Acumatica modernizes our processes, adds efficiencies, and its intuitive interface saves me time by making it easy to find information. **Official Response from Ashley Spence:** > Hi Nauman! Thank you so much for this wonderful review! It's genuinely great to hear that Acumatica's intuitive interface and AI capabilities have made such a meaningful difference in modernizing your MRP and finance processes. We completely understand the frustration around drilling down into a bill of materials to identify blocking parts and substituting components to keep orders moving. For this, we'd recommend checking out the M100 Basic Manufacturing Implementation course on Acumatica Open University (linked below), which covers BOM configuration in detail, as well as M210 Extended Manufacturing Scenarios, which walks through Engineering Change Control and how to make targeted changes to a bill of materials. You may also find the Production Substitution thread on the Acumatica Community (community.acumatica.com) helpful, as it speaks directly to substituting component materials in production. We hope these resources give you the clarity and flexibility you're looking for, and as always, please don't hesitate to reach out if there's anything else we can help with! ### 33. Acumatica is a full function ERP system that continues to innovate and improve their product. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Acumatica?** After working with the implementation team and looking at revised quoting, it is clear that Acumatica makes moving to their platform easier and less financially stressful than other options. **What do you dislike about Acumatica?** The consumption model of pricing probably works great for certain types of businesses, but not for others. The product has quite a few limitations around customization that leads to paying for custom programming and having to pay to have that code brought up to the newest version every time a version changes. The product is not as user-friendly or as intuitive as other options. **What problems is Acumatica solving and how is that benefiting you?** Replacing old slow processes with innovative automation and more intuitive interfaces. Onboarding and adoption will be much easier with Acumatica. **Official Response from Ashley Spence:** > Hi There! Thank you for taking the time to share your experience! We are absolutely thrilled that our implementation team made your transition less financially stressful and that our automation is helping you replace those old, slow processes. We also want to thank you for your honest feedback regarding our consumption pricing, customization limits, and usability. Because a bit of time has passed since you left your original review, we are very hopeful that you have found solutions to these challenges and that our ERP solution is feeling much more intuitive for your business today. To help your team maximize usability and reduce customization costs, we highly recommend exploring the free training on Acumatica Open University. Courses like "Getting Started With Acumatica" and "Development Quick Start In Customization" offer excellent guidance, and you can always connect with peers on the Acumatica Community portal (linked below) for shared knowledge and support. Thank you again for being a valued part of our community! ### 34. Solid ERP for Inventory with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas R. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for ERP and inventory management. What I really find helpful is how it gives us a heads up when inventory levels run low and assists with reordering. Additionally, creating subcontracts for sub trades is beneficial as it helps manage payment and labor costs for subcontractors. I also appreciate that Acumatica is compatible with our CRM, and transferring information between them works great, which makes my workflow more efficient. **What do you dislike about Acumatica?** The software is a bit slow and clunky and takes longer than expected to update and save. Some of the saving features cause errors where it can't handle the changes made. The initial setup wasn't that easy. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for ERP and inventory management. It alerts us when inventory is low and assists with reordering. I also manage subcontractor payments and labor costs efficiently. **Official Response from Ashley Spence:** > Hi Thomas, Thank you for sharing your experience with our ERP solution. We are thrilled to hear that the automated inventory alerts, subcontractor management tools, and seamless CRM integration are making your daily workflow more efficient. We also want to acknowledge your frustrations regarding the initial setup, saving errors, and slow system speed. Since some time has passed, we sincerely hope you have found solutions to those performance issues and that your operations are running much faster today. If your team is still looking to optimize your environment, we highly recommend visiting the Acumatica Community to connect with others on system health and performance troubleshooting. You can also explore free learning paths on Acumatica Open University (linked below), such as the S140 System Maintenance course, to help fine-tune your setup. To continue building on the features you already love, courses like D100 Inventory and Order Management and C100 Customer Management are fantastic resources. We appreciate your partnership and are so glad to have you in our community! ### 35. Comprehensive Features, But Slow with Large Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Fabian F. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that all information in Acumatica is located in one place, which makes managing my sales team and tracking inventory easier. I also appreciate the ability to review customer accounts and provide timely information, as well as view the billing history. Customers frequently call for their statements and past invoices, and Acumatica makes it easy to retrieve this information, confirm if the customer got the order, and check if they have paid. **What do you dislike about Acumatica?** I find the speed of Acumatica to be an issue. Many times it is very slow when trying to pull large reports. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to manage my sales team, accounts receivable, and inventory. It solves customer queries for invoices and payments and provides all information in one place. I can review customer accounts, provide timely information, and view billing history easily. **Official Response from Ashley Spence:** > Hi Fabian! Thank you so much for taking the time to share this! It's wonderful to hear that having everything in one place has made managing your sales team, tracking inventory, and handling accounts receivable so much more efficient. We know how much it matters to retrieve customer invoices and payment history quickly, and we're glad Acumatica is delivering on that front. As for the report speed issue, we completely understand how frustrating that can be, especially when you're working with large data sets. We hope that, in the months since you left this review, things have improved. If not, we'd encourage you to check out the S130 Data Retrieval and Analysis course and the S150 Report Designer course on Acumatica Open University (linked below), both of which offer practical tips for building more efficient reports and inquiries. You may also find helpful discussions in the System Health and Performance section of the Acumatica Community (community.acumatica.com), where other users and our team share solutions for optimizing performance. We truly value your feedback, and we're committed to making your experience even better. ### 36. Consolidated Project Management with Room for Better Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Kara K. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like having critical data in one platform with Acumatica. It's important for our company to have the project budgets and costs in one system that our project managers can access to help keep project budgets in line. We wanted to have an ERP that could encompass project information and serve as a one-stop shop for most data. With Acumatica, we can select more readily what type of information each user can access, making it really valuable for us. **What do you dislike about Acumatica?** I find some reporting aspects clunky, especially the inability to pick any date range for financial reporting, not just by period. Additionally, some platforms like SmartSheets don't seem to integrate well. **What problems is Acumatica solving and how is that benefiting you?** Acumatica consolidates project data and financials in one space, accessible for budget tracking. It's a one-stop shop for data, enhancing user-specific information access. **Official Response from Ashley Spence:** > Hi Kara, Thank you so much for taking the time to share your feedback. I am thrilled to hear that our ERP solution has become your one-stop shop for consolidating project budgets and costs, and that our user-specific access controls are working well for your team. I completely understand how frustrating it can be when reporting feels clunky, especially when you need to run financial reports by specific date ranges rather than just by period. I also hear your concerns regarding the Smartsheet integration. Since our standard financial reports are period-based, a great workaround is using Generic Inquiries or custom reports. I highly recommend checking out the S130 Data Retrieval and Analysis course on Acumatica Open University (linked below) to learn how to set these up easily. You can also head over to the Acumatica Community and search for the thread titled "Adding a Date Range Filter to Financial Reports via Customization" for some excellent advice from other users. While you are on the Acumatica Community, you can also search for "Smartsheet Integration" to find shared customization packages that help bridge that integration gap. I hope these resources help make things a bit smoother for your daily operations! ### 37. Efficient Integration, Stable VAR Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Mariquita d. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how Acumatica interfaces with the other software we utilize. It makes our processes more efficient and eliminates duplicate entry of things, as the modules within Acumatica talk and work with each other. Acumatica's interface is definitely user-friendly, which is helpful because change can get difficult. **What do you dislike about Acumatica?** Our implementation was a bit rocky, and if we had stability with our VAR, things may have been set up better. Our VAR experienced some turnover during our implementation, and it wasn't communicated to us well. Understanding the product management side of things and how it could assist us overall. Currently, only the accounting/finance team utilizes Acumatica and seeing the capabilities over the entire organization has such potential in streamlining all our systems. **What problems is Acumatica solving and how is that benefiting you?** Acumatica makes our processes more efficient by integrating modules to eliminate duplicate entries. **Official Response from Ashley Spence:** > Hi Mariquita! Thank you for taking the time to share this feedback. It's great to hear that Acumatica's integrations and module connectivity are helping your team eliminate duplicate entry and work more efficiently. That kind of seamless flow between systems is exactly what we aim to deliver. We're sorry to hear that your implementation experience was rocky and that the VAR transition wasn't communicated well. That's not the experience we want for our customers, and we appreciate you being candid about it. On the topic of expanding Acumatica beyond your accounting and finance team, we'd love to help you unlock that potential. Acumatica Open University (linked below) offers free courses that are a great starting point, including C100: Marketing and Sales, D100: Inventory and Order Management Basics, and P100: Project Implementation and Processing, all of which can help your broader organization get comfortable with the platform. The Acumatica Community is also a fantastic resource for connecting with other users who have navigated similar adoption challenges. We hope these resources help you get the most out of Acumatica across your entire organization. ### 38. User-Friendly with a Few AR Quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Jason G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the reports and access to the system in Acumatica. It's very user-friendly compared to our past system and makes it easy to access and see data within projects. **What do you dislike about Acumatica?** I feel like the service and contract portion can be the same. Also, I don't understand the benefits of having two separate spots for AR invoices. I understand the difference in numbering but not the location. Finding them and not knowing there are two spots, especially when you are working on an invoice and until it opens, you cannot go to the logical spot in AR. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica user-friendly, making it easy to access and see data within projects. It helps with project, service, and contract management in construction, although I face challenges with AR invoice organization. **Official Response from Ashley Spence:** > Hi Jason, Thank you so much for sharing your experience with our ERP solution! We genuinely hope you have found some clarity regarding the quirks you mentioned. We are thrilled to hear that you enjoy the reports, the system access, and the user-friendly design that makes viewing your project data so easy. We also understand that the overlap between the service and contract portions, along with the two separate locations for Accounts Receivable invoices, can feel a bit confusing. If you are still looking for ways to streamline these processes, we highly recommend visiting the Acumatica Open University (linked below). Courses like F100 Financial Basics and F320 Contracts offer wonderful, step-by-step guidance to help you navigate these specific areas. Additionally, the Acumatica Community is a fantastic place to connect with other users, ask questions, and share collaborative solutions. We deeply appreciate your feedback, and we are always here to help you and your team thrive! ### 39. Integrates Seamlessly and Inspires Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** mike b. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica for its ability to integrate any application into the system and the data visualization. I made a custom CPQ software that integrates with Acumatica to create estimates faster. The dashboards are very helpful for quickly reporting results to stakeholders and identifying areas for improvement. The initial setup was smooth, with only minor snags, and our VAR provided a lot of help. Six months in, we're doing great. **What do you dislike about Acumatica?** On the manufacturing side, clocking in and out is confusing. The planning module needs to get better, but all those things it sounds like they are working on them. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides trustworthy data and helps in efficient shop estimation. I create estimates faster with custom CPQ software integration, and dashboards enable quick reporting and improvement insights. **Official Response from Ashley Spence:** > Hi Mike! Thank you so much for taking the time to share such a thoughtful review. It's wonderful to hear that the integration flexibility and data visualization are working so well for you, and that building custom CPQ software to speed up your estimates has paid off. We love seeing customers turn dashboards into faster, smarter reporting for stakeholders. Since your review is from several months ago, we hope clocking in and out on the manufacturing side has become smoother for you, and that the planning improvements you anticipated have started to land. If you'd like a refresher, the M100 Basic Manufacturing Implementation, M200 Basic Manufacturing Scenarios, and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below) walk through shop floor data collection and MRP planning in detail. The Acumatica Community is also a great place to compare notes with other manufacturers and share product ideas that shape our roadmap. Thanks again for being part of the journey, and here's to many more years of efficient shop estimation together. ### 40. Centralized Financial Management with Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff L. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica because it provides a centralized source of truth for our finances and features a modern system that evolves. I also appreciate the ability to integrate it easily into our own systems. We can handle our internal processes based on customized rulesets and then feed that data into Acumatica for the accounting team. **What do you dislike about Acumatica?** I've had issues with performance when it comes to API calls being made. It would be helpful if more documentation on API best practices was provided. Convincing our internal users to learn a new system was also a difficult part. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves the problem of centralizing our financial data, providing a modern system that evolves. It integrates seamlessly into our internal systems, allowing us to manage membership and rodeo processes effectively. **Official Response from Ashley Spence:** > Hi Jeff! Thank you so much for this thoughtful review! It's wonderful to hear that Acumatica has become your centralized source of truth for financial data and that the integration capabilities have made such a difference for your membership and rodeo processes. We completely understand the challenges around API call performance and the learning curve for new users. For the API documentation gaps you mentioned, we'd encourage you to check out the Web Services courses on Acumatica Open University (linked below), particularly I310 Data Retrieval with REST API Basics and I320 Advanced Data Retrieval with REST API, which cover filtering and pagination techniques that can directly help with performance issues. The Acumatica Community (community.acumatica.com) also has a wealth of resources and peer discussions that many users find helpful when navigating integrations. As for user adoption, you're definitely not alone in that challenge, and we hope the experience has gotten smoother over time. We truly appreciate you sharing both the wins and the hurdles. ### 41. Intuitive Interface, Reliable for AP and AR **Rating:** 4.0/5.0 stars **Reviewed by:** David H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really appreciate the ease of use in Acumatica, especially when it comes to navigating and drilling down into the data. It's so straightforward to quickly look up and resolve inquiries, which is crucial when I'm dealing with inquiries from vendors and contractors or checking the status of client payments. The capability to confirm statuses easily is a big plus for me. **What do you dislike about Acumatica?** I'm not a fan of how Acumatica times out too early. It's frustrating dealing with invoices that have been handled but still remain in 'Pre-select' status. Also, while the original setup was pretty smooth, we're still addressing some glitches. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica easy to use, quickly resolving inquiries. The drill down feature helps me efficiently search and confirm vendor, contractor, and client payment statuses. **Official Response from Ashley Spence:** > Hi David, Thank you for sharing your experience with our ERP solution. We are thrilled that the intuitive interface and drill-down features are helping you efficiently manage accounts payable and accounts receivable inquiries from vendors and clients. We sincerely hope you were able to resolve the early timeout issues, manage the invoices stuck in the 'Pre-select' status, and iron out those initial setup glitches. If you ever need a refresher on these topics, we highly recommend checking out the F100 Financial Basics course or the F050 Basic Financial Configuration course on Acumatica Open University (linked below). You can also find great advice on adjusting user inactivity timeout settings and handling invoice statuses directly on the Acumatica Community. We appreciate your continued support and hope our platform serves your business well in 2026 and beyond. ### 42. Customizable and Easy but Needs Expense Report Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** James S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I like that Acumatica is online, easy to use, and easily customizable. It's great that we were able to work with a partner vendor to create an import for our invoices from our claims and policy software, making it easy to load them into the Acumatica system. **What do you dislike about Acumatica?** I find that Acumatica is not the most user-friendly when it comes to handling expense reports. The screen navigation for these reports can be cumbersome, and our staff often needs explanations on how to add files, which can be a bit of a hassle. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for general ledger and tracking grants. It solves finance and accounting problems. It's online, easy to use, easily customizable, and integrates well with our claims and policy software for invoicing. ### 43. Evolving Financial Solution with CRM Potential **Rating:** 4.0/5.0 stars **Reviewed by:** Jake W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica primarily for our Construction Financials and it's great that the software is constantly evolving and looking to solve my needs and issues. I think connecting a CRM and Operation service into one software will be great. **What do you dislike about Acumatica?** I can't add multiple pictures at a time from my phone into the Service Order. We take pictures of jobsites during the Quote phase and then after the installation stage, so having to add photos one at a time is inconvenient. The initial setup wasn't very smooth, mostly because of the issues with the third-party vendor running it. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for Construction Financials, allowing us to operate our financials and pull reporting. It is constantly evolving and looking to solve my needs and issues. **Official Response from Ashley Spence:** > Hi Jake, Thank you for sharing your experience! We love hearing that Acumatica Cloud ERP solution is helping you manage your financials, connect your operations, and pull the reports you need. We are sorry to hear that your initial setup with your vendor was bumpy and that adding multiple photos to a service order is currently inconvenient. Because our platform is constantly evolving based on user feedback, we highly encourage you to share your thoughts on the photo upload process in the Construction forum within our Community Groups. Additionally, you might find the T400 Basic Customization of the Mobile App course (linked below) in Acumatica University helpful for tailoring the mobile experience to better suit your field team. We are thrilled to have you in our community and look forward to continuing to grow together. ### 44. Great Features, Needs More Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Janice P. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like the security roles in Acumatica because they allow us to limit access to users and fields, preventing users from pressing buttons when they should not. The search capability is very helpful for finding different items and accounts. I also appreciate the dashboards feature. **What do you dislike about Acumatica?** I don't like that the service orders in Acumatica do not allow us to change the order type once it is created. This limits our ability to track orders accurately when an initial assessment is incorrect and the order type needs to be updated. Also, the initial setup wasn't great. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for dispatching service, ordering equipment, and tracking installs. Its security roles limit access, and I find the search capability helpful for finding items and accounts. ### 45. Fantastic product **Rating:** 4.0/5.0 stars **Reviewed by:** Nam C. | IT manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** It’s easy to use overall. We did overcomplicate the integration and configuration on our end, which made the setup feel more difficult than it needed to be. **What do you dislike about Acumatica?** We overcomplicated the setup by over-customizing the product. We tried to cater to each client’s requests, and the amount of customization we took on ended up creating issues down the line. **What problems is Acumatica solving and how is that benefiting you?** Security, ease of use, and accessibility were key for us. Reporting was also a major factor, since our previous product made it cumbersome to retrieve the data we needed. ### 46. Great for Visibility, But Customization Can Be Tricky **Rating:** 4.0/5.0 stars **Reviewed by:** Peyton D. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I think Acumatica is very easy to learn and develop the basics, and it has a high skill cap. I like how it improves visibility to journal entries within the company, making information visible for everyone. It makes it easy to show my leadership the ins and outs of the daily transactions and prepare for future pending transactions. I appreciate the features for finding account details and adjusting entries with debits and credits. **What do you dislike about Acumatica?** I struggle with the involvement of generic inquiries and customization. I need more information to make it easier to develop. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica improves visibility to journal entries, making account details and transactions easy to find and adjust, which helps me show leadership daily transactions and prepare future ones. **Official Response from Ashley Spence:** > Hi Peyton! Thanks for your fantastic feedback! We are thrilled that our ERP solution is helping your team improve visibility into daily transactions and journal entries. We completely understand that mastering generic inquiries and customization can take a bit of extra time. To help make development easier, we encourage you to explore Acumatica Open University (linked below) for free, comprehensive training courses on those exact topics. Additionally, the Acumatica Community portal is a great place to ask questions, share ideas, and get advice from other users who have tackled similar challenges. We are so glad to partner with you, and we are always here to support your continued success. ### 47. Highly Customizable ERP, Some Reporting Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Matt N. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like how Acumatica allows us to work more efficiently with our current FTE and scale faster without having to add more FTE. I appreciate the customizability of the platform where users can tailor it to suit their business. Additionally, the generic inquiries function is great as it allows you to build your own inquiries with data points that are relevant to your business. **What do you dislike about Acumatica?** The reporting aspect needs work. Building reports is clunky and could be improved for usability and also the speed at which they can be created. **What problems is Acumatica solving and how is that benefiting you?** Acumatica lets us work efficiently with our current staff and scales without adding more. Its customizable platform and generic inquiries function mean we can tailor it with relevant data points for our business. ### 48. Streamlined Processes with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Tracy O. | Manager of Administrative Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its ability to replicate all our manual processes, automating some, and streamlining data sharing across departments. The reduction of duplicate data entry and the ability to report across sales teams and production teams adds value. **What do you dislike about Acumatica?** There are limitations to the system and currently a few too many clicks necessary to complete some of our daily processes. Initial setup and integration was painful and took 3x longer than scheduled, but a lot of the delays and issues were internal driven rather than system based. **What problems is Acumatica solving and how is that benefiting you?** Acumatica serves as the source of truth for core process data, providing real-time access for various departments. It reduces duplicate data entry and streamlines data sharing across departments, enhancing reporting between sales and production teams. **Official Response from Ashley Spence:** > Hi Tracy, Thanks for sharing your experience with Acumatica! We love hearing that our ERP solution helps your team automate manual processes, reduce duplicate data entry, and streamline data sharing between your sales and production departments. We also appreciate your honest feedback regarding the lengthy initial setup and the extra clicks required for your daily tasks. To help you reduce those clicks and customize your screens, we encourage you to explore Acumatica Open University. The "W150 Workflows" course (linked below) is a fantastic, free resource that teaches you how to streamline your workflows without any coding. Additionally, joining the Acumatica Community forums allows you to connect with peers, discover best practices, and find new ways to optimize your system. We truly value your partnership and look forward to helping you make your daily operations even smoother. ### 49. Streamlined Accounting with Effective Controls **Rating:** 4.0/5.0 stars **Reviewed by:** Blake H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I love the controls and permissions in Acumatica. They help keep the books clean and accurate by not allowing people to post to the wrong thing, and they allow our finance team to review journal entries before they're posted to the general ledger. I like that these features ensure the data stays true to what's actually occurring by preventing incorrect postings. **What do you dislike about Acumatica?** I can't match multiple items from the Bank side and match to just one thing on the GL side during Bank Reconciliations. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for billing, revenue recording, and month-end close tasks like bank reconciliations. It speeds up processes and eliminates the need to build everything in Excel. The controls and permissions ensure data accuracy by preventing incorrect postings. **Official Response from Ashley Spence:** > Hi Blake, Thank you so much for sharing your experience! I am thrilled to hear that the controls and permissions in our ERP solution are helping your finance team keep the books clean, accurate, and true to what is actually occurring. Since you left this review a couple of months ago, I am hopeful you have already found a workflow that makes matching multiple bank transactions to a single general ledger transaction easier during your bank reconciliations. If you are still looking for ideas, I highly recommend checking out the active discussion thread titled "Process Bank Transactions: How to Match Multiple Bank Transactions to Single Payment" on the Acumatica Community website (linked below), where other users have shared some helpful workarounds. Additionally, the "F100 Financial Basics" course on Acumatica Open University has a fantastic section called "Cash Transactions and Bank Reconciliation" that might offer some extra guidance. We truly appreciate your feedback and are so glad to have you in our community! ### 50. Effective Inventory Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** misty C. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica's ability to plan, create, and track. It helps me track inventory in real time, plan manufacturing needs, and create purchase orders and work orders. **What do you dislike about Acumatica?** I find there are way too many windows and duplicate information in Acumatica. I haven't found a way to scrap price parts in a production order yet. Also, the MRP should be able to filter to show just what I need to create POs for. I think the clock-in feature should be available in the production WO, instead of requiring a completely different screen. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to manage inventory accurately, track inventory in real-time, and plan manufacturing needs. It helps me plan, create, and track to create purchase orders and work orders efficiently. **Official Response from Ashley Spence:** > Hi Misty, Thanks so much for taking the time to share your experience with us. It is wonderful to hear that Acumatica is helping you track your inventory in real time, plan your manufacturing needs, and keep your purchase and work orders organized. I completely understand how frustrating it can be to deal with too many open windows, and I appreciate your feedback on wanting a more direct clock-in feature on the production work order screen, as well as better MRP filtering, and scrap tracking. Since a year or two has passed since your review, we hope you have found some of these solutions. However, if you are still looking for ways to streamline things, I highly recommend checking out the M200 Basic Manufacturing Scenarios and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below) for some great walkthroughs on MRP and production order management. You can also search the Acumatica Community for tips on setting up side panels to cut down on window clutter and to see how other users handle shop floor clock-ins. Thanks again for helping us make our ERP solution better! ## Acumatica Discussions - [How has Acumatica worked as an all-in-one ERP and single source of truth for you?](https://www.g2.com/discussions/how-has-acumatica-worked-as-an-all-in-one-erp-and-single-source-of-truth-for-you) - 1 comment, 1 upvote - [I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and "hope it integrates and works".](https://www.g2.com/discussions/31687-will-you-integrate-a-hr-suite-of-services-in-to-your-workspace-menu-that-then-integrates-to-payroll-for-our-world-we-understand-why-3rd-party-consultants-are-engaged-but-it-can-look-expensive-and-daunting-to-customize-for-small-businesses-and-hope-i) - 1 comment, 1 upvote - [Will you one day allow for deleting transactions after posting?](https://www.g2.com/discussions/24048-will-you-one-day-allow-for-deleting-transactions-after-posting) - 1 comment, 1 upvote - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote - [View Acumatica pricing details and edition comparison](https://www.g2.com/products/acumatica/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A18%3A41+-0500&secure%5Bsession_id%5D=0929a5cd-a903-4df7-bec7-4ca6db458dd8&secure%5Btoken%5D=695eafb68f5cb5efcc26fef2741ec6aa93ab6110a5ce2f0322f5148f7e2fed16&format=llm_user) ## Acumatica Integrations - [AcuRental](https://www.g2.com/products/acurental/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Boomi Data Integration](https://www.g2.com/products/boomi-data-integration/reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - [CIMcloud](https://www.g2.com/products/cimcloud/reviews) - [Datarails](https://www.g2.com/products/datarails/reviews) - [EasyPost](https://www.g2.com/products/easypost/reviews) - [EBizCharge](https://www.g2.com/products/ebizcharge/reviews) - [Fusion Framework System](https://www.g2.com/products/fusion-framework-system/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews) - [Lumber](https://www.g2.com/products/lumber/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Netstock](https://www.g2.com/products/netstock/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Proweightcalculator](https://www.g2.com/products/proweightcalculator/reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - [Savant ADC](https://www.g2.com/products/savant-adc/reviews) - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Solver](https://www.g2.com/products/solver/reviews) - [STACK Takeoff & Estimate](https://www.g2.com/products/stack-takeoff-estimate/reviews) - [StarShip](https://www.g2.com/products/starship/reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - [Velixo](https://www.g2.com/products/velixo/reviews) - [Yooz](https://www.g2.com/products/yooz/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Acumatica Features **Additional Functionality** - Audit Trail - Job Costing - Project Tracking - Cash Management - Project Accounting - Project Time Tracking - Equipment Tracking - Estimating - Data Import/Export - Accounts Payable - Job Tracking - Activity Dashboard - Budgeting/Forecasting - Budget Control - Accounts Receivable - Accounting Integration - Inventory Management - Quotes/Estimates - Purchase Order Management - Mobile Access - For AEC Industry - Customizable Reports - Real-Time Reporting - Payroll Management - AI Copilot - API - Time & Expense Tracking - Recurring/Subscription Billing - Generative AI - Construction Breakdowns - Financial Analysis - Bid Management - Billing & Invoicing - General Ledger - Real-Time Data - Document Management - Reporting & Statistics - Subcontractor Management - Multiple Projects - Financial Management - Timesheet Management - Communications Management - Third-Party Integration - Project Management - Invoice Management - Core Accounting - Cost Management - Reporting/Analytics **Additional Functionality** - Commercial - Quality Control Management - Reporting & Statistics - For AEC Industry - Timesheet Management - CRM - For Residential - Real-Time Data - Customizable Reports - Contractor Management - Scheduling - Financial Management - Inventory Management - Mobile Access - Offline Access - Purchase Order Management - Supplier Management - Change Order Management - API - Activity Dashboard - RFI & Submittals - AI Copilot - Subcontractor Management - Status Tracking - Incident Reporting - Bid Management - Permit Management - Materials Management - Access Controls/Permissions - Activity Tracking - Real-Time Updates - Collaboration Tools - Document Management - Equipment Tracking - Contract/License Management - Generative AI - Task Management - Third-Party Integrations - Project Management - Risk Assessment - Accounting Integration - Audit Trail - Compliance Tracking - Building Information Model - Job Costing - Multiple Projects - Workflow Management - Estimating - Budget Tracking **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Planning** - Identify Demand - Manage Resources - Production Plans - Optimization **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Order Entry - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Warehouse Management - eCommerce Management - Financial Management - Stock Management - Order Management - Supply Chain Management - Distribution Management - Supplier Management - Project Management - Import/Export Management - Inventory Management - Invoice Management - Shipping Management - Returns Management - Sales Order Management **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods - Business Process Automation - Sales Automation - Marketing Automation **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Inventory Management - Change Order Management - Task Management - Budget Management - Project Planning/Scheduling - Resource Scheduling **Logistics and Operations** - Communication and Collaboration - Predictive Analytics - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **AI Assistant - Accounting** - AI Accounting Assistant **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Scheduling** - Production Schedules - Deployment - KPI Monitoring - Shop Floor Management - Scenario Planning **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Sales Forecasting - Third-Party Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management - Inventory Management - Support Ticket Management - Calendar Management - Financial Management - Client Management - Workflow Management - Time Off Management - Training Management - Employee Management - Vendor Management - Supply Chain Management - Payroll Management - Compliance Management - Document Management - Communication Management - Warehouse Management - Enterprise Asset Management - Sales Management - Project Management - Distribution Management - Marketing Management - Resource Scheduling **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management - Time & Expense Tracking - Multiple Projects - Approval Workflow **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration - HR Management - Task Management - Customizable Fields - Purchase Order Management **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Agentic AI - Advanced Planning and Scheduling (APS)** - Adaptive Learning **Additional Functionality** - Bills of Material - Process Modeling & Designing - Time Tracking - Work Order Management - "What If" Scenarios - Task Management - Process Control - Drag & Drop - Color Codes/Icons - Quality Management - Packaging - Generative AI - Resource Management - Demand Forecasting - Gantt Chart - Material Requirements Planning - Production Scheduling - AI Copilot - Multi-Location - Raw Material Tracking - Capacity Planning - Traceability - Order Management - ERP integration - Alerts/Notifications - Inventory Management - Collaboration Tools - Preventive Maintenance - Reporting/Analytics - Mobile Access - Quotes/Estimates - Billing & Invoicing - Change Management - Scheduling - Status Tracking - Gantt/Timeline View - API - Real-Time Data - Document Management - Approval Process Control - Prioritization - Activity Dashboard - Forecasting - What-if Analysis - Third-Party Integrations - Data Visualization - Supplier Management - Production Management - Compliance Management **Purchasing** - Demand - Purchase Orders - In Transit - Purchasing & Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs - Productivity Tools - Real-Time Data - Collaboration Tools - Data Analysis Tools **HR** - Payroll - Workforce Management - Time & Attendance **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options - Manufacturing Planning **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management - Purchase Order Management - Bid Management **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability - Mobile Access **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs - Procurement Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking - Cost Tracking - Activity Tracking - Order Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **HR** - Payroll - Workforce Management - Time & Attendance - Workflow Management **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Gantt/Timeline View - AI Copilot - Collaboration Tools - Revenue Recognition - File Sharing - Data Import/Export - Mobile Access - Project Costing - Multi-Currency - Reporting/Analytics - Activity Dashboard - Quotes/Estimates - Billing & Invoicing - Bill of Materials **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Additional Functionality** - Data Import/Export - Reminders - AI Copilot - Performance Metrics - Accounting - Billing & Invoicing - Point of Sale (POS) - Quotes/Estimates - Customizable Templates - Reporting & Statistics - Customizable Branding - Drag & Drop - Access Controls/Permissions - CRM - Integrated Business Operations - Multi-Location - Bills of Material - Reporting/Analytics - Customizable Reports - Visual Analytics - Business Intelligence **Additional Functionality** - Barcode Recognition - Multi-Currency - Accounting - Quotes/Estimates - API - Document Storage - Customizable Fields - Data Import/Export - CRM - Real-Time Reporting - Order Processing - Customizable Reports - Reporting & Statistics - Access Controls/Permissions - Barcoding/RFID - Activity Dashboard - Inventory Optimization - Real-Time Data - Barcode/Ticket Scanning - Bills of Material - Real-Time Analytics - AI Copilot **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Fraud Detection - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top Acumatica Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 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